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No leg room and no exit seats. Difficult when you are more than 2 meters in size

I like all the Support that I have received during my flight.

Flight cancelled at last time 3h before and it was unforgettable because we have working engagement and we need to go home. Im very disappointed for this flight

They flew us to Zurich and have us layover there for a night with very last minutes notice, so we had to wait at the airport for 6hrs.

Plane and luggage on time Too expensive No comfort Poor sandwich

They didn’t have enough meals for a few last row passengers.

No SMS receiver for the check-in, obliged to do again the check-in for the corresponding flight

even with delay upon departure, the crew managed to get us on time to Lux, nice relaxing and generous service.. Classic good quality products. The opening time for the drop off was a bit late.. long queue of passengers waiting already before desk opened.

Special meal AVML was terrible Move selections were mediocre No Wi-Fi offered

The flight was excellent because I chose to upgrade to Business Class. The only negative drawback was because I upgrade, it screwed their system up and they lost my luggage for 2 days, but it was then recovered.

The chicken was so dry it was impossible to eat. No substitute was offered. The port to charge my phone was broken and all I got was a shrug from the crew. The entertainment system was glitchy and subtitles didn’t load. Crew seemed fully uninterested and unfriendly.

Our steward Margarida who served us from Lisbon to Boston was absolutely fantastic! She deserves a raise. Conscientious and thorough as well as showing appropriate attention for every need.

Flight was fine. Second meal ( fish sandwich on hard roll) was awful. My suitcase didn’t make the flight. It had been located, but won’t be delivered until tomorrow. Five days after flight

First, communication was terrible. The gate on our ticket was not what was reflected on the airport screens and TAP personnel were not present at either gate to answer questions. The flight was delayed and there was no announcement. Also, there was an equipment swap to a smaller airframe which affected our level of comfort. The root of all these issues was as a lack of communication. With air travel in foreign countries already being a stressful affair, lack of communication needlessly raises the level of difficulty.

Was a cheap flight and it got me to Portugal on time. For economy there was ample leg room and the flight attendants were pleasant and helpful.

If you miss any flight in a Multi-City flight plan with TAP, all remaining flights will be automatically terminated immediately. Their support line is no help at all, and you'll be stuck paying again for another flight.

On-time flight. Nothing out of the ordinary. The food offering upfront could be better.

Everything was nearly perfect, and TAP staff were especially helpful when we missed our connecting flights and had to get on the next flight to Rome. The only aspect that could have been better was boarding: it was somewhat disorganized, which created a bit of stress. But in the end, everyone got on the plane, so the less-then-perfect boarding process did not take away from the overall excellent experience.

All good but boarding could be improved. They took us priority people early but we had to wait in the hot corridor until the plane was ready. It would have been better if they had taken us later.

We had to wait 2,5 hours in the plane before take off!!!

Notified as to why there’s a delay with our flight.

Food and entertainment were not available, so my rating on those items isn't actually correct. There should be a "Not relevant" or "Didn't use it" option.

Awful as usual the air stewardess loved her own voice and would not stop talking on coms for 2hrs please please please shut up I can’t hear my headphones and don’t want to buy juty free

Lord knows why they had us start boarding when the plane wasn't even there, staff weren't welcoming and the couple next to me travelling with a young child had a nightmare with the baby changing facilities.

Worst experience ever. First time and last time with Ryanair. I'm not a cow.

Well... Our flight departed with more than 3 hours delay from Beauvais.

The woman at the check-in counter was the rudest woman I have ever encountered. She misspoke, yelled at us and then when she realized she made an error, lied instead of apologizing. I won’t be flying this airline again and that woman should definitely consider a new career.

Bag check in was terrible. Arrived 2 hours and 10 minutes ahead of required time and then waited 50 minutes in line to check ONE bag. There were 4 employees standing around as only two were checking bags and there were 6 gates available to check bags. Process is terrible. Lack of customer concern and service.

Flight was cancelled. Then left virtually completely in the lurch

It was good; the only down side is that once you get to the airport everything is self service, there is no one assisting. I felt like I was working while I was on vacation during the check in process and dropping off the luggage. Really uncertain on what the airlines use payroll nowadays.

We were bumped despite seats existing on flight While checkin attendants were helpful Easyjet management was not. Only after threats were we allowed on plane at last minute. The online help desk was useless and waste of time (over an hour of useless chats)

Boarding was smooth and quick. Flight departed on time. Equally evacuation upon landing was from both the front door and the back doors. Bags were on the conveyor belts before I got there. Excellent service.

The terminals are far away, be prepared to walk. Also, You climb stairs to the plane since there are no aero bridges. Boarding was haphazard not in multiple groups, so stand in line early. Hard to find place to stow cabin baggage if you are behind in the line. You can purchase food on the plane. There are vegetarian options.

sadly in Basel & Naples- no jetway we had to climb up and down stairs with our max size carry-on luggage, which was not fun!!!

As you would expect from a budget airline Left and arrived on time, no frills, not even a glass of water offered But you get what you pay for

The communication about the delay could have been better before and during the flight. Also, this online form could have less bugs. It is almost impossible to type in this window.

The seat leg room seemed much tighter on the way home My cheese toasty wasn’t that hot - didn’t realise till half eaten

Plane out was great, one back was cramped. Awful. Thankfully great crew!

Boarding was quick and easy, the flight was on time. Food and water were extra costs.

Food was poor quality and the screens for entertainment didn’t work properly

Hate their old flights, boatding, food and services. Very poor quality

The staff are extremely rude maybe even racist, I’ve never been treated so poorly in my life. I will never fly with Lufthansa Mor Discovery Airlines again.

Both of my flights on Lufthansa (coming and going) were cancelled. I was rebooted on united airlines, separated from my family/traveling partners. On our flight to luxembourgh we ended up in seats separated by several rows on the long flight, although we PAID to sit together. On the return trip we ended up on 3 completely different flights. When speaking to Lufthansa they didn't even acknowledge the outbound flights were cancelled. We were unable to meet with traveling companions in Chicago as we were flown to Denver. The quality of service, customer service and food between united and Lufthansa cannot be compared. The food on united was not attractive and the taste was similar to school lunch food. Not close to the meals I have had on Lufthansa. Hardly an equal "trade". I was unhappy with my travel experience on this trip.

Staff was nice. Plane was new and clean. The food/sandwich was horrible. Absolutely disgusting for a four hour flight. I’d rather not get anything.

Did not like . My whole itenery was changed. They canceled my flight. You even did not informed me. Very poor service. Never come back to you.

They did not let me get on the plane because to enter Korea I had to have the K-eta which I did not have, I did and it arrived 45 minutes after the plane took off. Because you cannot check in through the web page nor do you notify me of the document. If they had let me get to Munich. I would have been able to complete my trip and not have missed the flight to South Korea

Lufthansa cancelled my flight with no support to rebook. Their chat service was a joke.

The plane had a landing gear failure. It got rerouted to Pisa. Then lufthansa drove us 3 hours to Verona in the middle of the night with a crazy fast taxi driver. Now we are stuck in Verona for 2 days and they stripped me of my business class flight. What a terrible airline!