Find cheap flights from Lyon to Kentucky

Pros: "Great crew."

Pros: "Crew was nice and friendly"
Cons: "The economy seats in an A321 are uncomfortable and there is very limited legroom."

Pros: "The seats in Premium Economy are terribly uncomfortable and not worth the extra cost."
Cons: "The seats in Premium Economy are terribly uncomfortable and not worth the extra cost."

Pros: "Seat was comfortable and I got extra Biscoff Cookies"
Cons: "Great trip"

Pros: "Crew, chairs, entertainment"
Cons: "Communication"

Pros: "The crew was great."
Cons: "Nothing."

Pros: "Not much I liked"
Cons: "The crew were the worst Delta crew I’ve ever had. Sat 1st class and waited 1 hour from sitting in my seat untill I was offered a beverage. Asked for a snack and was told to wait until the basket was brought around, 20 minutes later. Asked for coffee, it was terrible and served with attitude."

Pros: "Great crew. Seat was not too bad."

Pros: "It was early arrival"
Cons: "Nothing"

Pros: "Crew was good"
Cons: "No idea why there was over a two hour delay."

Pros: "Cabin crew super helpful & friendly. The food was great - all snacks & meals were well prepared and had great flavor, I’m not saying it’s a 5 star restaurant, but I was wasn’t expecting the quality we received. Great job! Impressed by Delta service."
Cons: "Traveling is always a challenge - abundance of patience required! We traveled from Dallas, Atlanta, Amsterdam, to Rome & back. Every country had a little different process for boarding and getting around - most had friendly staff, on point, helping clueless, stressed, & frustrated travelers. I was really disappointed in Atlanta, not a very welcoming or helpful spirit for visitors to US - not all (80% were awesome), mainly those trying to greet and direct through customs. Most hate the arrogant America anyway, don’t make it worse - put your best people on the front lines to help with international relations & show why the US is the best. Put those that don’t want to be here loading bags out back! Sorry for the lecture, but this is any business!"

Cons: "Had problems with wheelchair in Paris at the boarding gate. I was supposed to pre board and I was the last person on the flight."

Pros: "On time/ early arrival!"
Cons: "Most bring on 2 large carry ons slowing down boarding an de- planeing."

Pros: "Direct flight from CDG to IND."

Pros: "The flight was fine. I don’t do 5 stars ever since they started pushing the limits on seating. I also have a problem with the wide swing in prices for the same flight but know that is marketing."
Cons: "Seating is too crowded for anyone to be truly comfortable"

Pros: "A+ flight! Super nice attendants and even pilot sounded pleasant! Take off and landing was smooth & perfect!"

Pros: "Everything."
Cons: "No food or drinks"

Pros: "Snack"
Cons: "I was delayed over 2 hours"

Cons: "plane delayed over 3 hours."

Pros: "On time boarding, quick, friendly staff, extremely helpful"
Cons: "Gate should be bigger to seat all passengers patiently waiting. Was a mess of people sitting all over the floor"

Pros: "That Tillamook cheese and fruit plate was nicely done. A pleasant surprise."
Cons: "We had to wait at the gate on arrival"

Pros: "Easy boarding and helpful crew (despite the rain as we walked to the plane)."
Cons: "No entertainment options on board. All Delta planes should have the TV monitors and radio."

Pros: "Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff."

Pros: "The crew did the best they could under the circumstances."
Cons: "The flight was scheduled for 7:45 pm. Due to the storm the day before, my flight out of Miami was cancelled and I was told that the flight out of W Palm Beach was my only option. I paid $150 for an Uber at 4 pm. At 6:37, I got an email with news of a two hour delay. I would’ve appreciated an earlier notice. But much worse was the boarding experience. As half the passengers had boarded, someone announced that we had to have everyone boarded and seated in 5 minutes, or else the crew would time out, and we’d have to stay in WPalm. This set off a frenzy, with seated passengers yelling at the people boarding to hurry!! I was told by the pilot while exiting in LGA, that we made it by 30 seconds! It could’ve been handled so much better!"

Cons: "The airline booked us on two flights from SLC to BWI. Unfortunately, our seats on our original connection were released so when we arrived at our gate our only option was to split up and take middle seats - even though we had paid over $100 ea. for upgrades. Delta offered nothing for this. One of the flight attendants was in a terrible mood - she was cold and rude and would not even look at passengers - which her fellow crewmates noticed and tried to compensate for."

Pros: "Everything on time which lead to a stress free flight and travel. Great flight crew and smooth flying. Great communication from the captain. Also wasn't expecting to be fed on the LAX-NYC flight!! Nice touch made me think of how it used to be."
Cons: "Cramped seats."

Pros: "Great and friendly flight crew."
Cons: "Left a bit late."

Cons: "My flight got cancel two days in a row due to outrage power in atlanta."

Cons: "Got put on standby despite having purchased my ticket over 1 month in advance"

Cons: "Force me to take a bad seat"

Cons: "Both Delta planes were too warm. My fingers were sweating, which is a first."

Pros: "Flight itself was smooth."
Cons: "Flight was delayed and the on time and then delayed. Gate changed 4 times which was frustrating. Especially when at Sea-Tac you have to take a train to get to some of the gates."

Pros: "The staff was excellent, and very patient with the customers"
Cons: "Being 6'2", the leg room left a lot to be desired, and I was cramping after approximately 9 hours flight time (flight to Tokyo)."

Pros: "Entertainment"
Cons: "Late flight without any compensation for our trouble"

Pros: "Easy"

Pros: "There is nothing I like the most. Everything was downside from the day one immediately the purchase of the tickets."
Cons: "With the purchase of tickets there was no meal selection option available. Had to ask at the reporting time and then seat was messed up. 3 seats were three different row while I had two minor sons. Spoke to the travel agents (justfly.com) and requested meal was not properly recorded. I requested, two kids meal and a Hindu meal, when meal came it was told I had Muslim meal. How on earth did it make any sense, I am not even muslim? I did not even mention about muslim. Those dumbass at justfly.com do not have any level of professionalism. I tried to contact china southern airlines, they are always busy, after several attempts, finally somebody on the phone talking chinese shitty accents that only understood a few english. Chinese passenger crowded and with the shitty attitudes. One of the old guy drop the heavy coffee cup on my son's head and hurt real bad when he pulled his bag immediately after the land when he is not supposed to. I have a return ticket to deal with again with pain in a few days. then I will never fly with this shitty airlines. At Gongzhau, kids are hungry in transit, tried to buy food, told they only take Yuan. there was no ATM in transit. had to exchange Yuan and thats the only option there if you want to buy something. Airport wi-fi sucks, no connectivity even after logging into the shitty local advertisers websites. Finally, crew were to manage some kind of food, but did not like it at all. shitty shitty. do no fly this airlines of chinese route at all."

Pros: "The aircraft was new and most flight crew were nice."
Cons: "Way too many useless announcements by the copilot and the lead flight attendant. Keep it short. Don't get back on once you put the mic back. And how about announcing th baggage claim carousel if your going to interrupt as much as you did."

Cons: "Delta doesn't manage their flight schedules and personnel with backup or standby crew in order to assist whenever there are delays across domestic flights. The plane was late to arrive at the gate and we were also told that while the pilot was ready to take off, we couldn't leave because we were waiting for a flight attendant to land from Pittsburgh (we were in La Guardia airport in NYC). delta would rather I convenience the flyer instead of hiring more personnel or figuring out standby or backup plans for delayed flights."

Pros: "First class crew was great! Smooth ride, arrived early"
Cons: "Lunch option on LAX-AUS wasn't that good (chicken salad or meatballs), also was pretty sparse on the meal itself compared to other airlines"

Pros: "I was comfortable in my seat, with the pilot and the stewardesses."
Cons: "I was charged for my carry-on bag. My first time flying I didn't know that I could have a carry-on and pocketbook to take with me."

Pros: "Everything"

Pros: "The Delta planes on both legs were comfortable and the crew very pleasant."
Cons: "The check in lines were chaotic and I had already checked in online. I just needed to drop off my baggage, so to save time due to my early flight I paid more for the curbside check-in."

Pros: "Turbulence didn't allow the beverage cart to serve passengers"

Pros: "Seats were reasonably comfortable."
Cons: "Boarding process was ok (they bused us over to the plane and then had us walking out halfway to the plane's stairs before frantically sending us back on the bus because the plane wasn't cleaned yet). Not a big deal but we were traveling with a 10 month old so miscommunications like that cause a larger inconvenience than usual. The real downer on the flight was when we needed hot water quickly to warm our infant's bottle. The stewardess had begun beverage service and was about 8 rows away from us. My wife hit the call button, expecting the stewardness to come over somewhat quickly. Instead, she just continued beverage service and got to us about 15 mins later. By that point it was too late and the baby was wailing from hunger. When we asked why, knowing that we had a small child, the stewardness didn't just push the cart forward and attend to us more quickly, she said she didn't want to do that. No apology, not even a sense of remorse. At the end of the day, a customer's experience will always be tainted by poor service and that is what we received on our flight."

Pros: "GRU to ATL to LEX - all was fine. The plane from GRU to ATL was one of the nicer jets I have ridden in. The ratings above reflect my overall trip of going to Sao Paulo and returning to Lexington, even though the first part had to be re-booked on United."
Cons: "LEX to ATL to GRU did NOT happen because the LEX flights were delayed to the point of missing the ATL connection. While Delta re-booked me on United, my flight arrived 3 hours later than scheduled (so transportation plans had to change), my bag did not successfully move from the Delta flight to the United flight (and was thus delayed in getting to GRU) AND once the bag was received, 4 shirts had been stolen. While a delay/theft claim has been filed with United, this could all have been avoided if the Delta flights had been on time."

Cons: "I loked everything in my trip"

Pros: "I always like Delta's flight service and efficiency. There entertainment onboard is good too."
Cons: "It was very turbulent."

Pros: "Great crew and service. Drink were served all the time. Everyone was extra nice"

Cons: "Enforce your baggage size and number limits. A significant number of passengers take bags onboard that are oversized."

Cons: "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"

Pros: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."

Pros: "rien"
Cons: "tout est à revoir !"

Pros: "Nothing"
Cons: "Everything"

Pros: "Despite being a short flight, they gave food"
Cons: "Nothing. All ok"

Pros: "Incredible staff. Super polite"

Pros: "Late departure, dirty, staff not friendly."

Cons: "The craft is a bit old. Harsh landing."

Pros: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."

Pros: "Food and wine. Entertainment."
Cons: "Sat closer to water closet. Maybe more air freshener in there."

Pros: "Average crew. Average seat."
Cons: "They could have controlled screening babies better. They just let them scream....."

Cons: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."

Pros: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Cons: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Pros: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."

Pros: "The transfer times were excellent"

Pros: "Fantastic Crew!"
Cons: "Seats are comfortable but tight."

Pros: "Flight was delayed 4 hours with no explanation"
Cons: "Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me"

Pros: "Everything! It was a wonderful experience."
Cons: "Nothing"

Pros: "Food was ok."
Cons: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Pros: "On time, staff was nice."
Cons: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Pros: "Good food and service"

Pros: "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Cons: "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"

Pros: "The staff were very helpful and professional."
Cons: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Cons: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"

Cons: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Pros: "Food was good. Crew nice and professional."
Cons: "Landing was not so smooth."

Pros: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Cons: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"

Pros: "Food was Fantastic, Air France the Best on Air."

Pros: "I liked the crew, they were professional and tried their best"
Cons: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Pros: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Cons: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."

Cons: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."

Pros: "The food, the service and everything else is fine, quite good."
Cons: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."

Pros: "It es a good flight back"
Cons: "Items missing on duty free purchases"

Pros: "Short & easy flight"
Cons: "All ok"

Pros: "Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure"
Cons: "Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)"

Cons: "the food is terrible."

Cons: "only there were del;ay at JFK"

Pros: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Cons: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Pros: "It was a 30min flight not much to say The crew on the ground really took care of us"
Cons: "Na"

Pros: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."

Cons: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."

Pros: "The boarding process was smooth and the crew friendly. Flight ran on time."
Cons: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."

Pros: "The food was good, the staff was very friendly and very nice,"
Cons: "The seat configuration in economy is unacceptable, the leg room is terrible and overall a very uncomfortable flight of more than 7 hours"

Pros: "It was as expected."
Cons: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."

Pros: "Space"
Cons: "Couldn't adjust the seat and the cushion wasn't comfortable neither seat or back. The bottom back was like a board across the bottom and hurts."

Pros: "The airplane was new, good food and service."

Pros: "No complain about Air France. The service and food are very good. Enjoy it."
Cons: "Our return flight is Milan--CDG--SFO. The transfer time at CDG is 1 hour. The line at CDG is incredibly long. We barely made it. IMPOSSIBLE for tax return. Very bad flight connection experience."

Pros: "The in-flight entertainment wad quite nice, even though the screens were old."
Cons: "The vegetarian meal was tasteless. I expected way more."

Pros: "i tried to cancell my flight but didnt answer me1"

Pros: "Great service by attendants Spoiled us with food"
Cons: "Not easy to find reader boards at Paris airport. Also security almost made us not make connection"

Pros: "that I was finally able to go home"
Cons: "Customer service was very poor. The arline could've notified the connecting flight that we had landed and to wait on us. Instead, the connecting flight was scheduled to leave at 9:50. I arrived at the gate at 9:49 and the flight had already left. In addition, the reps did not show and form of empathy that we had missed the flight, of no fault of our own. When asked to provide transportation the connecting flight, the rep acted put out and stated we would have to wait (mind you, the next flight wasn't scheduled to board until 1:44pm). I was then told, the rep was going to lunch and I would have to flag down a ride. Lastly, a $10.00 voucher was nothing considering most airport meals are over $10.00."

Pros: "I had really awful sinus pain on the flight and the crew was very helpful and sympathetic"
Cons: "The entertainment system was pretty lame (DirectTV) and of course the now-typical lack of food and beverage items for domestic flights"

Cons: "Not sitting for an hour on the runway with no A/C."

Cons: "Wish we could have gotten seats next to each other"

Cons: "I choosed this very very expensive flight because it was so import to be home in CPH at 9.00 for an important meeting. My flight from Chicago was delayed and nothing was done by the pilots to arrive on time. Despite the delay, I managed to arrive on time to my Connecting flight to CPH - only to realize that I was moved to a later flight. Now I have spent 2.300 USD on a poor flight that do NOT bring me to my destination on time. I am a frequent flyer, and will do everything I can Avoiding United going forward. Never United again"

Pros: "Everything about the airlines and aircraft and crew make you feel like you’re flying first class even when you’re not. The plane was immaculate, foot was gourmet (and A LOT of it!) and crew was professional, friendly and efficient. I will plan on scheduling all my international flights with Swiss Airlines when possible. We even flew on a shorter flight with them and still received a good sized meal."
Cons: "N/A"

Cons: "Delayed just like my first leg. Will never fly United again."

Pros: "We seemed to fly faster to make up time"
Cons: "The seats are jokingly small and very uncomfortable. The boarding space was also small so the lines became very unorganized"

Cons: "My connecting flight was delayed by 4 hours due tknsmong in India. I called United ahead of time to tell them I was not able to make my flight and if there was anyway I could get a new ticket. The representative was confident that 40 minutes between my flights at Delhi was enough time to make it despite me reminding her about the time it took to get off the plane, pick up my luggage, get through immigrations and travel to my terminal. She was very wrong. She insisted I call them when I land and that I go to the ticket booth. Little did she know that once I miss my flight my ticket is no longer valid and I was no longer able to enter the airport in India. Once I reached the entrance I was directed to a Untied booth all the way at the end of the terminal and was told to buy a new ticket. There was no United representative at this booth. I waited 3 hours and even called the number posted at the booth. No one picked up and no one came. I had wasted several hours. I ultimately decided to buy a ticket online spending another thousand dollars to get back home when I was told that I would be given a new ticket at the booth by United. But I had to wait another 24 hours outside the airport because I was not allowed in so early prior to my flight. Very unprofessional and unhelpful when I needed it the most."

Pros: "Nothing. Plane was late."
Cons: "Everything. Rude crew. Not allowed to use restroom."

Cons: "Flight left 6 hours late with only vague explanations. Simply, "we had to get our equipment in the right places." Attempts to standby on 3 other flights were fruitless and UA airport staff gave no direction or recommendations other than "were sorry.""

Pros: "Everything good"

Cons: "No one let the children on their flight. Should have never been able to be booked on this site in the first place. Thanks. We just lost 600!!! Never using again"

Pros: "Entertainment, food, service, on-time landing (early!)"
Cons: "N/A"

Pros: "Comfortable seats, the complimentary wine and beer, the service, the movies!"
Cons: "The flights was delayed, but it worked OK for our schedule this time."

Pros: "Great flight!!!"

Cons: "Why does the airport have so many flights coming in at the same time that you can't deplane as soon as you touch the ground? Feels like someone doesn't know what they are doing! Very frustrating! I was late to my event due to this!"

Cons: "Entertainment system and WiFi was broken on the flight."

Cons: "Broken luggage"

Cons: "No food or in flight entertainment for a five hour international flight. That's disappointing."

Pros: "Easy short flight"

Cons: "Eveything"

Cons: "Lots of delays, not so friendly flight attendants..."

Pros: "The flight was rerouted due to the blizzard, but the staff made it very pleasant and easy to make it to my destination on time."

Pros: "What did I like? NOTHING"
Cons: "They changed the flight time 100 times and in the end I ended up with one more stop than originally scheduled, was supposed to be CLE-HOU-CCS and ended up being CLE-IAD-HOU-CCS ... with a loooooong layover in IAD, shame on you, I bought the ticket because it was supposed to be convenient"

Pros: "Great pilot. Smoothest landing ever"
Cons: "No snacks :("

Pros: "I like everything"

Pros: "From the start our trip was awesome. Everyone from the shuttle driver to the pilots to the ground crew the flight crew Etc were extremely friendly and very very helpful. I was traveling with a first-time flyer and he was impressed extremely impressed this is the second time this year that I've flown with United and I will continue to fly United thanks to all of you for help making this trip perfect"

Pros: "nothing"
Cons: "i got there super early and print my ticket. and i rrcieved an.email saying my flight changed into another nonstop one. i went to a staff.for help. he told me my fligjt has changed an printed out a new one for me. when the new flight start boarding another staff told me i was not on the list, thus i have no seat, I have to stand by. i mean what is going on with your system? no one stand out even for an apology. i was planning to arrive newark ar 8pm, instead i got here almost 12am and missed all my schedules. the staff was rude and did not even admit it. well thanks UNITED, will never book your flight any more also the flight i.took has no wifi no audio no outlet.nothing. and has a mechanical maintanance for a delay for 4 hours."

Pros: "Flight from Calgary to Chicago was excellent!"

Pros: "Thank you for a job well done!"

Cons: "Kayak did not provide me with confirming email for flight in either direction and I missed my first flight to LA from Portland This is the second time I was not contacted via email from Kayak on flight reservations"

Pros: "Nothing"
Cons: "It was awful. Flight was delayed for 3 hours because united couldn't get a pilot here who was even coming from a warm weather destination so weather shouldn't have been a problem. Poor planning. There was another flight I tried to get on but they couldn't seem to locate their flight attendants and it was delayed about 6 hours."

Cons: "Waiting 1 hr for luggage"

Pros: "Quick boarding, the crew was great, arrived early"
Cons: "The wifi was inconsistent"

Pros: "All"

Pros: "Good time of day flight"
Cons: "Very cramped small plane"

Pros: "1st time flying United and was truly impressed. They were timely and friendly. I might have just found my new favorite airline."

Cons: "It's too bland and they charge you for your luggage. The ticket wasn't cheap to begin with."

Pros: "Crew professional"
Cons: "Unhappy that my luggage didn't make it"

Pros: "We were not given seats together..."
Cons: "Busy and not well managed and we bought seats well in advance"

Pros: "The flight attendants gave a full can of soda vice pouring into one single cup."
Cons: "Nothing"

Pros: "crew was very friendly and patient."
Cons: "flight was delayed. also received text message that bag was on different and would be late. bag actually arrived as it should have, text message of delay was in error and caused confusion."

Pros: "Polite staff"

Pros: "Cookies were very tasty."
Cons: "Seat would not recline."

Cons: "incoming plane was delayed 3 hours and caused me to miss my connection. got transferred to another flight the next morning."

Pros: "The crew was nice."
Cons: "Less leg room than any other airline, complementary food is real bad, they charge you for everything, movies, alcohol and food, in other airlines they do not charge you for none of the above!"

Pros: "Every second of the trip"
Cons: "Nothing"

Pros: "Good, easy"

Cons: "Plane late leaving Chicago due to no pilot."