Find Cheap Flights from Madrid Barajas to Rome (MAD - ROM)

changement of gate, from d54 to c42 small seats

Ordenado

Asientos incomodos

Nothing

I had to pay €129.00 for an extra piece of luggage a a service free of €162.00. The crew was unfriendly. They did not say hello nor did they say good. Last but not least, they did not provide me with an entry form.

Annoying woman who talked loudly for three hours :)

flexibility on bags allowances

Price. This airline had the best fares fire traveling within Europe

Loong and super slow boarding line.

had to pay E.45 extra at the counter because "didn't pre-check online", which feels like there is no point in even trying to use cheap tickets if they charge you for extra things without a warning

On time, good staff.

Absoulty nothing

Your lack of verification of someone at your gate compelling my wife to pay in cash instead of accepting the reservation. Uouj could snd should. Have call security And your gate and investigated my claim. You had 3 hours to do so.

No delays. Efficient service. Comfortable seats and able to sleep easily.

N/a

Sitting is poor

Food n/a, enernteiment n/a Spacewise - bad.

The entertaiment was fine and the crew were polite

1,The food was bad. I was unable to eat. Simple food would have worked. I chose fish but hardly ate since it tasted bad. Additionally I am allergic to diary products and was not given a chance to express this when purchasing the ticket so I arrived in Rome extremely hungry. I ate at the airport on arrival in Rome, 2, There was no toiletries bag handed out i.e toothpaste and socks to keep us warm. 3. Was surprised that the food was on sale Brussels to Rome. Abidjan to Brussels was free food then mid flight rules changed and the food was on sale on the last leg of the flight.

bad customer service. No reliable information about the flight. How someone who never took an airplane can know that you have to get a visa when going to canada. If your ticket says your last destination is us. And i did not even got a full refund for their stupid mistake. Lack of information. You guys should be more careless for your customers.

Crew did not pay attention to the sheer amount of of cabin luggage, and space became a problem.

No in flight entertainment.

Nothing

Very cramped plane, weren't given breakfast or drinks. I just suggest never flying Air Europa. Terrible airline.

clean

online check in was difficult. flight delay (20-25 minutes) due to mechanical problems

Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate.

The entertainment was not great but it was a very short flight.

The crew.

The seats.

Itching

Delays. Poor boarding lost luggage