Find cheap flights from Maine to Africa

Find cheap flights from Maine to Africa

Round-trip
Economy
Washington (WAS)
Africa
Sun 1/24
Sun 1/31
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Good to know

Low season

February Best time to beat the crowds with an average 4% drop in price.

High season

December Most popular time to fly with an average 8% increase in price.

Average price round-trip

$991 (avg. price over the last 2 weeks)

Good deal round-trip

$528 or less

Good deal one-way

$277 or less

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Top 5 airlines serving from Maine to Africa

Scores according to KAYAK customer reviews

8.3
Qatar Airways
Overall score based on 10,913 reviews
8.3
Boarding
8.2
Comfort
8.6
Crew
8.3
Entertainment
8.0
Food
Airline reviews

Cons: "Food"

Cons: "As such everything was fine."

Pros: "Crew was amazing"

Pros: "Crew was fine, polite and helpful. Seat was not so comfortable as i am tall (no leg room)"

Pros: "Crew was amazing"
Cons: "Nothing really"

Cons: "Very uncomfortable seats in business class, almost no recline."

Pros: "Everything was just average to poor."
Cons: "Baggage was not handled properly. Food is just average. Crew looked very tired, they are probably too much overloaded with work and the airline has poor scheduling of shifts for their crews."

Pros: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Cons: "Nothing."

Pros: "Amazing except for the entertainment it was horrible"
Cons: "Entertainment system , 6 hours flight without entertainment is tough"

Pros: "Good service and a modern airplane"
Cons: "The check in at JFK, too chaotic"

Pros: "The service was perfect the aircraft was clean and tidy. The pyjamas were a great added bonus and comfortable."
Cons: "There was nothing to complain about."

Pros: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Cons: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."

Pros: "Everything?"
Cons: "Nothing?"

Cons: "the area I sat in smelled weird even though the crew helped spray a solution it didn’t help the smell .. Vegetarian meal is not good"

Pros: "Confort"
Cons: "Same as above."

Cons: "My baggage was lost!"

Pros: "Service is courteous, both on the ground and air. Food & entertainment was top-notch as well. Enjoyed my flight, again on Qatar!"

Cons: "Display showed TV news, not boarding Info. Boarding Zones were announced only once, if you missed it stuck in security you have no way of finding out."

Pros: "The food"

Pros: "Everything"

Pros: "5 star service"
Cons: "no wifi"

Pros: "Fantastic service, very friendly staff who are always happy to help"
Cons: "Should have internet free of charge in flight"

Pros: "smooth flight"
Cons: "- the baggage drop off counter guy was rude, so was his supervisor, they forced us to check our carry-on luggage and made it as they're doing us a favor for not checking our backpacks - there was a problem with the flight and got delayed 90 min, we missed our connecting flight and had to stay in DOH airport overnight - the food was really bad compared to other flights by QA, my wife got food poisoning from their food"

Cons: "Everything, the food and movies are old, beside all that the flight late and my connection left and no one apologist for that!!!"

Pros: "I really enjoyed the flight, which was almost 15 hours long. I give an overall 4 star review for this flight. The boarding process was pretty organized (without including the ignorant passengers who can't read their zone numbers, haha) because they called us up group by group, in a speedy process. Even inside, the cabin crew welcomed us aboard and showed us where our seats are. This leads me to my 5-star rating of the service. Very warm, friendly, and generally helpful cabin crew Qatar Airways has. They fulfilled all my needs even if they had to go out of their way. As for entertainment, I was very surprised at how many great movies they have! Especially the new ones! I would not be bored again with this selection. Food was okay to be honest. It was a hot meal that satisfied my hunger and tasted good, but maybe it's just me and airplane food. Doesn't taste right for me. And to be honest, I was cramped. Not even me but many other passengers felt like the seats were too small. Overall, Good experience!"

Pros: "On time and 5 star service"

Pros: "The aircraft was new, the flight was empty and the flight attendants were extremely attentive! It was great. Wish I had the same experience on the previous flight."
Cons: "The food ,however, was disappointing again."

Cons: "Checkin at Jakarta needs fine tuning. Checkin in started 30mins later than what the QR rep informed me an hr previously. QR lounge needs upgrading."

Pros: "Staff is always friendly and helpful, easy to communicate with Great movie options The 13.5 hr plane had very few passengers so I was given an entire row of 3 seats to myself Food is generally good -- Haagen-Dazs ice cream was a plus!"
Cons: "Second flight boarded an hour late, though it was never listed as delayed (a bit confusing) 4 hour plane had very little leg space"

Pros: "Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced."
Cons: "Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal."

Pros: "Food and entertainment"
Cons: "Hard cushioning and narrow seats on the 787"

Cons: "My screen was not working."

Cons: "Not that many choice in movies"

Pros: "It was excellent."
Cons: "It was excellent."

Pros: "Comfort and service"
Cons: "Food breaks should be more"

Pros: "The plane was wel kept and crew was very pleasant. Food was good and service was best I have had in economy class."
Cons: "Only complaint is crew would wake you for very frequent snacks and meals . Minor deal. Crew was great"

Pros: "Everything was good."
Cons: "More movies, no wifi, better food"

Pros: "Crew is very helpful and friendly. Camecthrough with drinks at good pace. Check in very smooth"
Cons: "Food - very mediocre and felt like each meal was similar"

Pros: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"

Pros: "Nothing"
Cons: "Was forced to purchase a return ticket or was not allowed to board the plane. Had to pay 850.00 dollars. In process of requesting a refund."

Pros: "I like that the air stewards bring you water and drinks throughout and don't judge you for being too thirsty. I like that they respect that it is a night flight and serve the meal quickly so it can be dark for the whole flight and you can sleep as much as you can. I like how efficient the layover is in Doha - only 40mins!"
Cons: "I don't like when they don't ask the person in front to move their chair up for the meal and the passengers have to ask each other. I don't like that they can't tell you the gate of your connecting flight and how long it will take to get you there - including if you will need to take a bus and the train. I think this could reduce a lot of anxiety. If they could do this, it would also be helpful to let people who have a connecting flight that is boarding in the next 30 mins off the plane first. This would save pushing and shoving in the aisles... and would also reduce anxiety about booking a flight with such a short layover."

Pros: "Good spacing. comfy seats."
Cons: "Staff were just not aware of clients needs. walked passed without even glancing to see raised hands, etc"

Pros: "2 bag checks allowed and being giv n th option to check in an additional carry on at no charge."
Cons: "Boarding was hodge-podge. Seats are way too close together for a long haul...person's tray in front of me was in my face the entire trip and she didn't bother inclining throughout so had to eat my meals like a contortionist. Cramming more seats into a finite space seems to be what all airlines are doing these days. This of us whom are above average in height are forced to insure a more painful and uncomfortable flight as a result."

Pros: "Everything was good ... we were on time .. no delay so .. perfect !"

Pros: "About the same vegetarian food was served at almost every meal of the 13 hour flight."
Cons: "Need to provide more variety in food for long-haul flights. The food was not at all appetizing. ---- Entertainment should have more choices."

Pros: "The flight service was great. We had a slight delay on the way back to Doha from Heathrow but they made up for it by getting us through security faster so I didn't miss my flight to Tokyo. Overall the timing was excellent and I got home without having to fork out any extra money."
Cons: "Song selections"

Pros: "Service always attentive , availability of food on demand outside scheduled meals ."
Cons: "Film selection outdated , I flew in April and the WORLD movies had not changed much Aircraft not as good as more recent ones"

Pros: "The attendants were very courteous"
Cons: "The seats were too cramped."

Pros: "Almost every thing except TSA searching"
Cons: "TSA part"

Pros: "Not applicable"
Cons: "I was not permitted to check in and board because the ticket agent had incorrect information and refused to listen to my written proof of her incorrect decision."

Pros: "Turkish Airlines can really teach other airlines about hospitality and customer service. They really go above and beyond to make you feel super comfortable."

Pros: "Great food options, very tasty. Crew was attentive, polite and professional."

Pros: "Food! Service!"
Cons: "Legroom..."

Pros: "Horrible service, airline left passengers completely stranded after missing connection due to delay"
Cons: "Minimally caring about their customers doesn't seem too unreasonable an expectation, and yet no Turkish airline employee could be bothered to help."

Pros: "nothing"
Cons: "everything"

Pros: "Yes on your ticket you ask me to have one bag luggage 1 piece max 40 insted when I reach air port LHR they refused then it cost me 85£ extra to buy new bag I am sending my clam to soo"

Pros: "Not much. The plane didn’t fall apart? I wasn’t poisoned?"
Cons: "The seats barely recline, the food is heated garbage, the movie options are few and stale, the flying and landing were amateur-level and vomit-inducing, and the service is curt at best."

Pros: "Staff & food were excellent."
Cons: "Seats need to be wider in coach!!!! NO I'm NOT a typical fat American but have an athletic build with wide shoulders. Thank god I had two small passengers seated on either side of me. The airlines know what they need to do but keep resisting in the name of greater profits."

Pros: "Good crew. Clean"
Cons: "A little late"

Cons: "Turkish Airline lost one of my checked in bag! Never found it!"

Pros: "Charged me >$700 for missing a flight. This never happened earlier. Customer service girls are robotic: they just repeat the same lines. THY wasn't like this, something major has changed."
Cons: "Zero effort to reaccommodate."

Pros: "Both flights on my round trip from SFO to IST, we’re decent and as comfortable as can be expected. Kudos to a great staff. The food was decent, and the complimentary comfort kit was a nice touch as was the cologne spray in the bathroom. Tessekur Ederiz!"
Cons: "The 13 hours of flying! Lol, that’s just part of the deal when flying, I dont Have anything to complain about."

Pros: "Surprisingly good food. Great in flight movie selection."

Cons: "Screaming babies"

Pros: "Good service and very smooth flight"

Pros: "The crew - very helpful and friendly"
Cons: "The food was Ok...the rice was a bit hard The sound on the entertainment system was not clear"

Pros: "Food and staff were good."
Cons: "The seats were tight when the person in front leaned all the way back. His or her head was practically in my lap forcing me to lean back, to the annoyance of the person behind me. All was fine after the meal when everyone leaned back."

Pros: "Organized and well prepared. No attitude from the flight attendants. Everything went smooth as it should be. We left a bit late and we got on time. Pilots exelled."

Cons: "Very Bed earing headset."

Pros: "Best Pilots The fleet is newer The individual screens and movie options Safety"
Cons: "the seating space is terrible your female flight attendants were very crabby the food choices were very poor compared to previous years"

Cons: "Passport control"

Pros: "Freebies gifts"
Cons: "Nothing"

Pros: "this particular plane had PLENTY of leg room, I could really stretch out and take a nap. Just depends which plane you fly on Turkish. Food is good for plane food."
Cons: "I don't know if English speaking is a requirement for the crew, but it was difficult to ask questions to the crew in English, even simple questions like "Could I see what the cake looks like to choose my snack?" This didn't really interfere too much with the flight"

Pros: "The crew was very friendly. Great entertainment options. The seats were comfortable and fairly spacious. The food was also amazing!"
Cons: "My luggage was ruined due to poor handling."

Pros: "Friendly airlines and service was excellent."
Cons: "No anything"

Pros: "The staff from check in to on-plane service was very friendly and courteous and clearly did their best. The suppers were phenomenal! and the other meals were ok."
Cons: "The computers at the check in desk kept going down, but the staff handled this issue very well. The gates REALLY need a digital board that displays upcoming flights so that I can confirm I am at the right gate."

Pros: "The airline was very hospitable and efficient. All flights were on time, boarding and de-boarding were very quick and painless. Crew was extremely helpful and kind. Food was good, seats were comfortable, and entertainment was good. For the money and time spent on this flight we felt we got an extremely good deal and would take this airline again, and recommend."
Cons: "The planes were pretty warm/hot for most of our flights. I'm not sure if air condition was available, but I know some people asked. It did cool down eventually so they must have turned on air or fans, but I know the heat was on at some points which made it a bit uncomfortable for such a long flight."

Pros: "entertainment selection"
Cons: "entertainment console was a bit clunky and old flight left 2 hrs later than scheduled."

Pros: "Our 11.5 hour flight took 16 hours due to weather in Chicago. We were forced to land in Detroit for over 2 hours. The crew smiled while they answered questions and dealt with some very difficult passengers. The food was Turkish, but very tasty and in large portions. The entertainment included several movies that had just recently been released to DVD. Overall it was great service."
Cons: "The communication was not what it should have been. While in Detroit, we were often left for extended periods of time with no update or information as to when we would be able to complete our flight. I realize they were at the mercy of O'Hare, but they should have made some announcement every 15 minutes or so just to "keep us posted" if nothing else. Also, there was quite a bit of confusion for passengers whose final destination was Detroit. I had to explain to the Flight Attendant that they needed to explain to the passengers why they couldn't deplane there. She phoned the pilot and he provided an appropriate explanation. This really my only complaint."

Pros: "Accommodation for temporary delay"
Cons: "Lot of delays"

Pros: "Patience is a virtue"

Pros: "The staff deserves one star"

Pros: "Nice staff, food was good, comfortable seats"

Pros: "Crew did a great job. They gave us everything that we need to be comfortable on a 12 hr flight. Food was good and service was impeccable."
Cons: "The lady behind me! Not the airlines fault!"

Pros: "That was the only problem, it was a long flight. Also had to store my carry on further back from my seat due to the crowd. Made exiting awkward."

Pros: "Food and entertainment are great"
Cons: "The airplane is not as good as you would expect from the best airline in europe"

Pros: "SEE above"

Pros: "I like everything regarding the airline."
Cons: "The airport was attacked by a terrorist and hour after I left to Skopje. I know the airline has nothing to do with it but they should pressure the airport to have more safety for the passengers or find an airport in another country that is safer like Macedonia or Bulgary. Just as a temporary thing while things become safer in Turkey. In other words, only stop in Turkey for people who is flying to that country. Connecting flights should stop somewhere else."

Pros: "The Air hostess are aware of what they are doing, they can manage extra requests from different people."

Cons: "old and boring entertainment movies for a 7 hour trip. The cabine had no USB port or electrical port."

Pros: "Everything, starting with the complementary sweets they give you at the beginning of the flight"

Pros: "three seats for myself no security check between flights"
Cons: "interruption of sleep because of meals -serving earlier dinner and later snack would have been more restful"

Pros: "The willingness to help."
Cons: "Longer route of flight."

Pros: "By far the most comfortable Economy seats."

Cons: "Poor Food quality which caused food poisioning"

Pros: "The cabin was very comfortable and my window seat was especially good for sleeping on this extremely early-morning flight."

Pros: "Komforlu ve nezih bir ucus icin tesekkurler her sey o kadar guzelki ozellikle murettebat cok nazikti"
Cons: "Hic bir sey"

Pros: "Everything except the seats"
Cons: "Seats in business class did not recline enough to get any sleep."

Pros: "Everything (food, service, entartainment)"
Cons: "English of the crew"

Cons: "Again all was perfect"

Pros: "Easy boarding and very nice crew"
Cons: "Food"

Pros: "The space between passengers."
Cons: "Nothing it was perfect."

Pros: "No middle searing."
Cons: "The tv did not work. The temperature was hot the whole flight. No airflow."

Cons: "Significant delay of departure."

Pros: "The food was exceptional! I’d order it again at a restaurant if I could!"
Cons: "Still normal awkward/tight economy seat. It’s to be expected but the coat hook and free slippers make it better than a lot of other airlines."

Pros: "Good service great aircraft"
Cons: "Takes along time to get off airplane with everyone getting their bags from the overhead bins"

Cons: "DTW to FLL, plane was delayed coming from BOS to DTW 5 hours for BOS weather. The plane arrived & they announced they would turn it around ASAP. They started the boarding process & then stopped it stating that a crew member had timed out. Delayed hour to FIND one. Shortly after delayed overnight."

Pros: "The crew was amazing, the seats were super comfortable, entertainment was great, lots of movies to choose from. Also they handed out a lot of great snacks"

Cons: "Best option across the pond, amazing upgrade prices"

Pros: "Good flight as always with Delta. Sat in economy comfort, so of course the seats was comfortable. Flight Attendants were great."

Pros: "Good entertainment options."
Cons: "Only water and coffee available. Flight had been delayed over an hour."

Pros: "Flight attendants were very friendly."

Pros: "Getting offered a stipend to change flights - getting my preferred rental car"
Cons: "A direct flight"

Cons: "It was too cold on the feet during the night. The blanket was not enough. The food lacked good vegetables. The asparagus was too tough. If you wanted to avoid sugar, you could not eat breakfast."

Cons: "Crew wasn’t approachable"

Cons: "Itinerary was changed from the one that was booked. Flight was preponed by 2hours."

Pros: "Delta’s notifications are very timely and helpful. They even tell you when your bags are on the plane and at baggage claim."

Pros: "After a delay of over 1 1/2 due to weather, we boarded and then waited for luggage. Then our pilot said our weight was too high so we sat and burned off fuel, which delayed us a half hour."
Cons: "See above."

Pros: "With all the competition among airlines and the cutbacks we suffer as customers Delta manages to make you feel like you matter still. Timely boarding, actual help with finding seats making boarding efficient (not just hurrying you along), updates from the cockpit that you could hear and understand, multiple choices in snacks-one even a healthy option, staff that was friendly and interested in making it a good experience not one that seemed bothered they had to work."

Cons: "My flight was delayed, which would have caused me to miss my connecting flight. The customer service person was not at all helpful, and told me there were no other flights available on any airline until the next day. However, I was able to go online and book another flight immediately...which means that she was either being disingenuous or actively undermining efforts to get me home in a timely fashion. Very disappointing and as a SkyMiles member would have thought there would be some level of common courtesy dealing with a non-weather related delay that drastically impacted my travel plans."

Cons: "Delayed because waited on a stewardess to show up. Wasn’t able to book my seats when we checked in. The last seats on the plane are horrible. Still waiting on the plane to unload. Definitely will rethink ever flying this airline again."

Pros: "Delta is professional and safe. The best fares ever."
Cons: "Lack of food/snack choices. Seem like a shortage on ice."

Pros: "Horrible seats. Scraped up my knees on a screwhead on the seat in front of me. Way too cramped."

Pros: "The crew was nice. The cabin very clean. Flight very comfortable"
Cons: "The landing was a little rough"

Pros: "Left on time all went well in Atlanta"
Cons: "Impossible to figure out what to do in Toronto at Canadian Customs. You move from secure to unsecure then back to secure. It’s a mess and nobody tells you what to do or where to go. Picture process took 4 times. Nobody tells you that you have to transfer your own bags from Delta to West Jet. I even asked in a Toronto and they said no and nobody in Atlanta told me to collect my bags. So bags never made it until the next AM. The West Jet rep was very good and located the bags and they were delivered as promised. You should provide 3 page detailed instructions on how to handle Toronto. I am a seasoned traveler by the way. I’ve never seen anything worse. I could go on and on."

Pros: "Good customer service"

Pros: "on time"

Cons: "Enhanced security procedures are onerous and caused the flight to be delayed 20+ minutes. Too many TSA staff at PLN doing too many things horribly inefficiently. Extra precautions (testing a Ziploc bag of cookies and several chocolate bars for explosive materials) did not make me feel safer or less inconvenienced by the theatrics of security."

Cons: "Some of the flight attendants were rude and not very welcoming at all."

Pros: "Boarding is easy as always, I like Delta's system."
Cons: "I had a seat by an exit door. I was incredibly uncomfortable the entire flight due to the cold air comin in and hitting my feet / legs. Two coats and a blanket weren't enough to remedy the issue."

Pros: "Other than the delay by the Hong Kong Airport controller, everything went smoothly. The plane was late to Seattle."
Cons: "The luggage custom clearing would be much better if we could do it like the Vancouver BC where an electronic monitor was used to identify one's luggage without the need to handle them manually. Much more efficient and allowing folks to get on the connecting flights easier."

Pros: "Good"
Cons: "Seats"

Pros: "I loved being able to watch two movies on my flight! Who has the time for t hat anymore? It makes the hours fly by!"
Cons: "Traveling in general isn't as comfy as it once was, but Delta seems to have been able to make the best of it. Crew friendly and helpful, drinks rolled out frequently, entertainment available. I cannot complain about a thing."

Pros: "The almonds and Fresca"

Cons: "Every flight was 100% full. Inadequate overhead space. I felt I was being herded like cattle. It is NOT a pleasurable experience flying with Delta."

Cons: "I liked it all"

Pros: "The boarding agents were especially helpful and friendly to my disabled wife, travelling in a wheelchair."

Pros: "Hey, they let us off the plane."
Cons: "The plane had just come in & problem was detected. Does it really take an hour to get the log book recorded?"

Pros: "Great service very courteous crew. Smooth takeoff and landing."
Cons: "Nothing"

Pros: "Nub"

Cons: "Missed connection"

Cons: "No space."

Cons: "Waited on tarmac at Laguardia more than 45 minutes after landing for gate to open up."

Pros: "Everything was smooth from start to finish, and the flight landed 10 min. early! Can't ask for more!"

Cons: "Ended up stuck at Laguardia for 9 hours, tried to get onto earlier flight and wasn't able to because as I arrived as the jet bridge door was closing. The delta crew was pleasant, but I sat at the terminal watching to see how quickly that plane would back out to depart.... it sat there for another 45 mins, while I sat there wishing I was on it. My later/original flight ended up being delayed multiple times (not due to weather) and given no explanation for why."

Cons: "The flight attendant looked like she was mad throughout the whole flight"

Pros: "Seamless uneventful flight."

Pros: "Captain and crew were dealt a 50 minute delay and still got is to Atlanta 10 minutes early. If I could gove them a cash tip I would."

Pros: "Gate crew did a good job, passed out snacks and drinks with delay"
Cons: "Lot's of upset people worrying about connections"

Pros: "Plane wasn’t full and left and arrived early!"
Cons: "Offering some kind of beverage"

Pros: "Flight was super short."
Cons: "Flight attendant stated that phones couldn’t be used for the duration of the flight; even in airplane mode The gate and terminal changed at least 5 separate times before boarding."

Cons: "IFE was not streaming movies, WiFi on but not loading"

Cons: "Why do we accept this humiliation from AA, they charge for breading inside the plane, they don't give anything nice to eat or drink, and the tickets are more expensive than others. You know why?, Because we are stupid"

Pros: "The captain was very professional"
Cons: "Departure was late because of problem with thrust reversers. Once the plane started to push back after 1,5 hours delay, we had to return to the gate for another 30 mins because of an error on the maintenance logbook entry."

Cons: "A bigger plane."

Cons: "Too cold"

Cons: "Baggage handler lost my bag, grabbed it off plane cabin, never found"

Pros: "I liked how convenient and smooth everything was, from the price of my plane ticket to the pick-up and drop-off of my rental vehicle. Also, the text notifications I received upon landing that informed me how much time I had I had between flights & where to go!"
Cons: "Honestly, there's nothing that comes to mind for me as far as improvements go."

Cons: "Let me cancel the flight for credit"

Cons: "Great flight"

Pros: "Direct flight"
Cons: "Our flight was delayed for two hours because of a mechanical issue. When we reached Savannah we had to wait to get to a gate to get off the plane."

Cons: "Horrible service"

Cons: "Flight currently delayed 3 hours! No help booking another flight or compensation or way of getting back to NYC in time."

Pros: "Crew was great. Seats could be a bit wider"

Pros: "Crew was great. Boarding was easy."
Cons: "Easier option for entertainment."

Cons: "Flight delayed, interior of aircraft was deteriorating"

Pros: "Customer service"
Cons: "My prepaid seat was not taken in consideration."

Pros: "Service"
Cons: "Old airplane between MIA and SJU"

Pros: "Arrived on time despite late departure"
Cons: "Bumpy ride in CLT but uncontrollable"

Pros: "The flight was easy, and we arrived thirty minutes ahead of schedule!"

Cons: "Delay in boarding was over an hour"

Pros: "Me gusto todo"

Pros: "I arrived safely."
Cons: "The crew managed to serve a glass of water. No snack, not even a bag of pretzels. They managed to collect trash four times. Again, they barely acknowledged the passengers. What happened to customer service?"

Pros: "WiFi was on the flight. Free with TMobile."
Cons: "Easy and fast flight"

Pros: "Flight crew very friendly."
Cons: "No entertainment so 1 star rating. Kind passenger switched seats so I could sit with my husband and son. Would have had to sit behind them if not for her. Paying extra for isle seats was a surprise."

Pros: "Great staff"
Cons: "Old plane, interior plastic yellowing, engine noise in rear."

Cons: "Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years."

Pros: "Service was one of the best I have received for an airline."

Pros: "We arrived on time."
Cons: "These planes feel like they are made of Legos. They are absurdly tiny and uncomfortable (and I am a small woman). Hot and stinky when boarding and no room for you or your carry on luggage. The days of glamorous air travel seem very far away."

Pros: "For an inflated price, I was able to get decent leg room. The flight was on time."
Cons: "Seat comfort was minimal. Gets worse year after year. Fewer comforts & perks for the same price."

Pros: "Price"
Cons: "Arrived 1 hr before my flight and they wouldn't check me in. I believe they overbook the flight and turn customer down. They even gave me hard time during rebooking us. Never again."

Pros: "Left on time, relatively comfortable considering I had already spent almost 9 hours on a previous flight, landed 30 minutes early"
Cons: "Mixed feelings about the entertainment app, I was pleased that something was available at all, however had the person sitting next to me not mentioned I needed an app to watch the in flight entertainment moments before it would have been too late to use the internet to download it, I would not have been able to use it, unless paying for a limited time package from AA to use the internet to download the app. A better job of advertising of the gogo app is needed more than the booklet in the seat pocket. Also I was only able to watch one movie, after that the system kicked me out saying high usage was making it not work for me. The gate changed a couple of times which had me trawling up and down the H and K concourses, could have done without that after the 9 hour journey I had already taken."

Pros: "Other passengers were friendly?"
Cons: "I was traveling alone with my tired, cranky 13 month old. I get that it's no fun for anyone, including me, to have a tired toddler on the flight! But from the moment we boarded the flight attendant was unfriendly and unhelpful. I asked for help putting a heavy bag in the overhead compartment. She half-heartedly tried and then told me it "didn't fit". By simply turning it on its side, I was able to easily make it fit, but it was uncomfortable for me to have to do so while also holding my baby! The flight attendant then commented that I couldn't have the child in a carrier during the flight (something I am well aware of!). She also neglected to offer us a snack later on. Overall, she was rude and inconsiderate and made a difficult trip more unpleasant."

Pros: "I didn't like anything"
Cons: "I did not board the plan. I had to buy an additional ticket because I had an emergency and it was going to be over 1,000$ to change the date for me to come back"

Pros: "Appreciated the extra legroom and food and drink service, even on a short flight. Crew seemed very friendly."
Cons: "It was way too cold. We shouldn't all be bundling up in scarves and jackets. I've noticed that European airlines manage nut to freeze the passengers, so three must be a way to adjust the standard temperature on planes a but more."

Pros: "The PWM airport, ALMOST makes air travel tolerable. Great little airport. Crew was pleasant, Seemed to enjoy their work. That, alone makes a huge difference in an industry that truly doesn't put customer service anywhere NEAR the top of the priority list."

Pros: "quiet dark plane, gave blankets for overnight flight. Got placed in an exit seat free of charge."
Cons: "Crew member was 20 min late and they would not let us board until he got there. Ended up making the flight 30 minutes late and I almost missed my connection. They didn't update us saying he was on his way or anything, just that we were "still waiting." No entertainment was visible from my seat either."

Pros: "Nothing"
Cons: "I reserved an exit seat , it is not comfortable at all . there is no space to keep my stuff in cabinet , my lagguge late in Chicago there is no entirtenment"

Pros: "Punctuality"
Cons: "Small plane with no leg room"

Pros: "I did not get to fly out. Still waiting for my refund."
Cons: "I arrived to the airport Two Hours early. I had checked in online and obtained my boarding pass. I checked into Japan Airlines since this was the airline I chose. I get to the counter and I was told that I had to check into American Airlines. I rush to American Airlines and I was directed to check my bags in electronically. There was mass confusion, because people had no clue on how to operate the system. As my turn approached the system failed. By then I had 45 mins to board. I talked to a clerk and she directed me and the other people to the Custumer service desk. I waited my turn and time to board was approaching. They told me not to worry because the flight was delayed one hour. By the time I got to the counter, It was too late to board the already delayed flight. I spoke to a clerk via phone as i was at the counter and I wsa told I was to receive a refund due to the fact that this was not my fault. You caused a financial loos of money and time. as of yet I have not received my refund."

Pros: "Everything"
Cons: "Nothing"

Cons: "Flight was good until, after arriving 30 minutes early to PWM, our plane had to wait about that much time for our gate to open. Once pulling to the gate we waited another 15 minutes for someone to figure out the walkway and open the door tom the plane-- all with no communication from the crew."

Pros: "Good service, good snacks/lunch"
Cons: "Really old plane,9 hour flight should be something newer and nicer"

Pros: "Very nice crew. Full meal"

Cons: "i decided to purchase a separate direct flight at a different time instead of changing my flight, only to be informed later when i tried to hop on the back end of my original flight, that they had canceled my ticket since i hadnt boarded on the front end of that flight. i had spoken to a customer service rep about my option before purchasing the extra ticket, and she did not mention that this would be an issue. then i had to pay extra to get back on my original flight."

Pros: "Quick and easy"

Pros: "American Airlines is my favorite Airlines to fly. There is a little more leg room and the seats are a little wider. The staff is very professional and courteous."

Pros: "Crew was friendly and hospitable."
Cons: "I didn't like how small the seat was on this flight. I'm used to flying JetBlue and getting extra comfort. Also, my television wasn't working properly. I would start a show and then it would play for a couple minutes then the screen would go out, but the sound still on. This happened with every show I tried. Overall I was disappointed in the new American plane even for just a short flight. I can't imagine flying that for a long distance."

Cons: "No food or drinks on this flight"

Pros: "the crew was nice"
Cons: "We had to sit on the tarmac and deplane just to get onto another flight where I no longer had any power to charge my devices"

Pros: "Pleasant staff."
Cons: "not enough room in seating area."

Pros: "Crew was very accommodating in light of the maintenance delay. Especially for those of us with small children."
Cons: "Look, delays suck. We fly about only once a year, and we ALWAYS have a delay. ALWAYS. Air traffic control at Newark will delay a flight for a hangnail."

Pros: "Very friendly crew."
Cons: "This is a small airplane. I would like to see United insist that people check large bags."

Pros: "For all the turbulence that we heard about, the flight was extremely smooth which I attribute to the pilot's skills"
Cons: "We kept on being told that there was going to be turbulence and that it would be too rocky to serve food/drinks - but there was limited turbulence and the flight was very smooth. There was also a delay in leaving as there was an extra bag in hold but they 'couldn't find it'."

Pros: "Good flight, nice staff."
Cons: "Food not the greatest and flight over-crowded."

Pros: "The arrive time was excellent. Courtesy and smile faces of the Crew in Business Class"
Cons: "The boarding process was ugly, in disorder and it is a big lie you have with your business class ticket the priority option. The food was very poor. I had to avoid continue eating because I felt the food was not fresh."

Pros: "It’s existance. Informative capt."
Cons: "Late almost 3 hours. Sketchy bev service. 50 seat RJ."

Pros: "Nothing"
Cons: "Flight got cancelled again and again then call customer service but he doesn’t know anything about information. Totally ruined my day"

Cons: "3 hour mechanical delay"

Pros: "Best flight to Italy from the states for me in 4 visits over 18 year span. Very efficient and courteous attendants, above average food ( for airline food), complimentary wine, even the seating was not as cramped as I have endured ( on NW Airlines- worst flight experience ever in 2005.)"
Cons: "I have not one complaint"

Pros: "An early departure!"

Pros: "Most cramped seats and floghtnive ever been on."
Cons: "Seats are the smallest of any airline I’ve ever been on."

Pros: "The plane, crew and boarding was great, and the food and drinks were quite good. Legroom in standard economy class was passable for a 6'2" person."
Cons: "I booked through the United website as trip from US, have Silver status on United, and Lufthansa's policies of not allowing advance (1-2 mo before flight) seat selection (never on UA nor LH websites) are just horrible. Hard to get through on 800 number, and 1 day before trip answer was still to do it in Frankfurt. Economy plus was $1000 more/person, and even then no guarantee I could choose a seat far in advance. Then, at computer kiosk in Frankfurt, they had a wrong diagram of the plane,as we ended up on what turned out to be a no-recline row which I would never get. I'm 6'2", 230lbs, and wasn't able to sleep on that flight. Had I been able to reserve a seat behind a bulkhead or in exit row 2mos in advance, I would have been fine."

Pros: "Nothing was good about this airline with the exception of the baggage crew that finally helped me in Washington Ronald Regan Airport"
Cons: "My flight out of Portland was canceled and it took hours to rebook. I had to fly American Airline to Washington DCA where I roamed the airport at 9pm looking for someone from United. The crew in Portland ME told me the gate person would have a hotel for me.... The baggage crew had to help me."

Cons: "I only made it as far as Chicago, and my bag was fairly comprehensively lost as I did so"

Cons: "Luggage took 30 minutes to get to pickup and it was covered in vinegar. The snacks on the ride really stink. A little bag of pretzels. Boarding and I boarding took forever"

Cons: "Didn’t make the flight because of the airline"

Cons: "Person at ticket counter was rude did not want to wait in us when we was 1st in line. Did not greet and say good morning"

Pros: "AT THE TERMINAL IN PORTLAND THE ATTENDANTS WERE SUPER HELPFUL AS I WAS CONFUSED ABOUT GETTING MY TICKETS."
Cons: "JUST BEFORE BOARDING THOSE OF US PASSENGERS NOT ALREADY BOARDED WERE TOLD WE COULD NOT BRING OUR CARRY ONS WITH US AS THERE WAS NOT ENOUGH SPACE TO STOW THEM OVERHEAD. SO WE WERE TOLD TO SEND THEM DIRECTLY TO OUR FINAL DESTINATION. WHEN I BOARDED THE PLANE I COUNTED 7 OVERHEAD STORAGE BINS ON THE OPPOSITE SIDE TO MY AISLE WHERE I WAS SEATED WERE NOT FILLED AND THERE WERE SEVERAL SUCH BINS ON MY SIDE OF THE AISLE (I DID NOT HAVE TIME TO COUNT THEM BEFORE I SAT DOWN). I ASKED AN ATTENDANT WHY THIS WAS SO GIVEN WE WERE TOLD THE BINS WERE FILLED JUST AS WE BOARDING FROM THE DEPARTURE AREA. SHE WAS POLITE AND SAID SHE WASN'T SURE ABOUT WHO MADE THE ANNOUNCEMENT IN THE TERMINAL BUT THAT IN ANY EVENT MY CARRY ON WOULD ARRIVE SAFE AND SOUND IN VANCOUVER - IT DID BUT WITH MY BOOK FOOD SNACK WHICH i HAD INTENDED TO USE WHILE ON MY WAY TO CHI. AND VAN."

Pros: "First time first class flyer. It was great!"
Cons: "Being separated from my wife in seating when we booked before others that we talked to!"

Pros: "The flight attendants. Especially Meagan and Heather. Amber was a,sweetheart too. I had the same attendants 3 out of 4 of my flights that weekend. So cool. When they realized it was me again they spoiled me rotten. So good I feel like unless I have those 3 as my attendants I won't fly United again"
Cons: "No food options. No free food"

Cons: "Really awful, disorganized and unapologetic."

Pros: "Got through sucurity ar PNR barely in time to make flight."
Cons: "Even though I am a frequent flyer with a Global Access card, I was select for enhanced security check. I paid for the Global Accessmcard especially sofas to avoid this. United said it was a TSA thing while TSA said it was at the prerogative of the airline. Why did this happen? So much for TSA Pre or Global Access."

Pros: "Everything was excellent just the landing was really rough"
Cons: "The landing"

Pros: "Usual United Corp mentality Overbook flites change your itinary leave you stranded with no connection spend nite in airport"
Cons: "See above"

Pros: "Arrived early"
Cons: "The plane dropped during decent."

Pros: "The flight was ok."
Cons: "It took a long time to hook up to the jetway once we taxied in to EWR. Pilot even commented that he didn't know what the heck she was doing out there."

Cons: "Coach cramped"

Pros: "Flight did not happen"

Pros: "I liked when Delta stepped up and had us booked on one of their flights within seconds, after United abandoned us at their own terminal."
Cons: "Flight delayed 3 times due to maintenance, total of 5 hours. After final arrival time came and went with no plane or even announcement, I had to go back through security to front desk to find a rep and remind United that they had forgotten about us. They handed us off to the Delta counter with no apology (except the "new girl" apologized)"

Pros: "Not a single thing!"
Cons: "Arrived late"

Cons: "Kayak did not provide me with confirming email for flight in either direction and I missed my first flight to LA from Portland This is the second time I was not contacted via email from Kayak on flight reservations"

Pros: "The crew was nice and the area was clean."
Cons: "I didn't like the fact that before boarding they offered to check peoples bags for free because so many people were trying to take ridiculous sized bags onto the plane. I always pay to check my bag . That process took for ever but we did still arrive on time."

Pros: "nothing"
Cons: "it took me three days to get home. the first plane had a mechanical error. the second flight united booked me on was over booked so i didnt get a seat. the third flight they tried to send me on was also over booked. luckily someone volunteered to give up their seat."

Pros: "We stood in line forever to then be told the clerk couldn't ch we ck us in. When we tried the kiosk it didn’t work. Long story short we missed our flight due to their poor organization of the line and crowd."
Cons: "The confusion caused by lack of direction from the staff."

Cons: "Seating next to the bathroom is gross"

Pros: "Friendly and polite! Crew."
Cons: "Middle seat. Space too small."

Pros: "Couldn't really figure out your Wi-Fi system so I just read a book"
Cons: "It's not really easy to set up your Wi-Fi system through the United app"

Pros: "It use to be, I could put up with the lack of comfort and services because the cost savings made it bearable. But thes days, the basic ticket costs are high and increasing despite ala Carter pricing. The flights are always full and the number of flights are down. Airline profits are at a peak yet very little is flowing back to improve the flying experience."

Cons: "No agent to check in when I arrived at airport. Only at gate. No advance check in or advance seating. Allowed passengers to have more than 2 bags. Flight was late. No help getting to next gate or holding aircraft. Absolutely uncomfortable sitting."

Pros: "The Argentinian lady that help us at the counter. She safe us from missing the flight."
Cons: "The long waiting with customs and that the connection were too far away to drop the baggage"

Pros: "That I got a refund, although that should be a given"
Cons: "Had to purchase new flight day of, as I was told of flight cancellation 5 hours before leaving to the airport. I then had to spend $500 on a new flight, and one of the connections refused to let me on the plane. Stil not home."

Pros: "Pleasant crew"

Pros: "made good time."
Cons: "they lost our luggage on the way back,Didn't make it to Portland. But it was brought to our house at 7:45. I think for 1600.00 for tickets you should provide pretzels. That would be great. Thanks"

Cons: "Canceled flight, booked me an impossible connection, put on stayby when I get the tickets months in advance. Offered no vouchers and made me fly out on a diffrent day. Hs aircraft delays on all flights"

Pros: "Nothing."
Cons: "Never flying United again. On my way to the airport in Portland I got a text from United that my flight to Newark had been cancelled and there was no way to fly me out of Portland to San Diego that day. My sister had to drive me to Boston so I could catch a flight to San Francisco, which took 6.5 hours because it flew over most of Canada for some reason AND had three babies that cried from start to finish. Oh and because I was a late addition, I had a middle seat. The second I turned my phone on after we landed I had another yet another text from United saying that my connection to San Diego had been delayed three hours and wouldn't take off until 11:15 pm."

Cons: "Tried to get assistance at the United desk where my gate was located at and they could not answer any of my questions and would not assist me or many others who had the same issues."

Pros: "Nothing"
Cons: "Payed to upgrade seat was not comfortable and person next to me kept moving onto my side. Flight was 2 hours late so I missed my connection and had a terrible time to find a flight home. United staff was not helpful and kept telling me to go somewhere else for help. No food was served only tiny packet of way too spicy pretzels. Sat on the runway for an hour. Flight crew said 15 min and it was much longer. Crew seemed to be really confused."

Pros: "Polite staff"

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COVID-19 information

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Daily cleaning, installation of cabin HEPA filters on flights from Maine to Africa

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