Daily cleaning, installation of cabin HEPA filters on flights from Maine to Bismarck
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Scores according to KAYAK customer reviews
Cons: "Better spacing. Don't tell me the last two rows are blocked off for safety that's bs, they were blocked off so the flight attendants could have a row to themselves."
Cons: "Baggage delivery was slow and then split between 2 different terminals"
Cons: "Fog in Philly. AA should have diverted our plane to a bigger airport where AA could have serviced us (eg. Washington DC). Instead AA diverted us to Salibury/Ocean City!! We missed our connections."
Pros: "We eventually made it to our destination, with our luggage!"
Cons: "Better update on delays. Seats are horribly uncomfortable especially for international flights. Food was a joke, dinner was mediocre and breakfast was a cold snack, you can do better. Please consult with airlines that rank in the top ten about how to do things. You already make a huge profit, stop squeezing your customers for more. Maybe you won’t be ranked amongst the worst airlines in the world anymore. Second bad international experience with AA. Never again."
Pros: "Seat was o.k. Loved that captain made periodic announcements, esp to point out Niagara Falls ."
Cons: "It was a very good flight. I had a tired back.... suspect it's because I'm short, (5 ft tall) seats are somewhat uncomfortable."
Pros: "Crew was good"
Cons: "Less gate changes"
Pros: "Nothing I was traveling with my to kids and I ask if they can please provide me the setting for us together and they told us they can’t do it. I end up doing it by my self this is not good and didn’t get the help I need"
Cons: "Overall I didn’t like this flight at all"
Pros: "Overall is a good flight"
Pros: "On time and quick boarding process"
Cons: "The attendants at the gates could have been more pleasant"
Pros: "The crew were very friendly and personable. Boarding and seating went smoothly. The flights all departed and landed on time. The cookies were tasty."
Cons: "The seats are pretty small, not much leg or elbow room. The coffee could have tasted better."
Pros: "Gate folks were professional in spite of late incoming flight causing late departure, late on a Sunday night, and full load of home bound passengers."
Cons: "Again, horrible seats. Could actually feel and see the support bars. Come on AA this is not hard."
Pros: "Crew was amazing, they made sure we were comfortable and would ask if there was anything we needed."
Cons: "Nothing we had the best flight staff one could ask for, very attentive. Would definitely fly with them again."
Pros: "AA has good in flight entertainment"
Cons: "1+ hour delay, could’ve left on time"
Pros: "Military boards with first class."
Cons: "It was very warm on plane. Sat on tarmac for 30 min with no explanation. Flight attendant said she didn’t have any head phones but the. I saw another one with head phones later in the flight."
Pros: "The crew was extremely friendly"
Cons: "Boarding time. It took forever"
Cons: "Food was payable so should not even be a criteria here We had to collect our luggage coming from portugal to check them in Again in Miami. Really a burden. After 20 hours flying this was really annoying. Again Iberia saving money at the cost of clients"
Pros: "Had to take three flights to get from Maine to California. All were on time or ahead of schedule. Flight attendants did exceptional work on each flight."
Cons: "My left ear still won’t clear but other than that nothing."
Cons: "Hot plane, no phone charging available."
Pros: "Macy in the first class cabin was friendly, attentive and very efficient."
Pros: "They got me there on time"
Cons: "Long delay getting off STL-CLT. Made it to gate for CLT-ROC. Then, crew delay. The usual crammed interior, cheap snacks, feeling about like a public bus"
Pros: "Great movies and food"
Cons: "Being delayed"
Pros: "Not using kayak."
Cons: "Worst flights in history. It took three days to get from Italy to the US. Do not use kayak!"
Pros: "Nothing Flight was delayed , which made me miss my connecting flight."
Cons: "Mostly the staff who were not friendly at all. Two of them were very arrogant and ignorant. I’m not looking forward to my flight home and I’m thinking of changing airlines. I’ll never travel AA again. Very disappointing."
Cons: "Plane never arrived. Forced to rebook a day later"
Pros: "On time"
Cons: "No food and no entertainment"
Cons: "Could not get to Santa Fe! Had to fly to Albuquerque & arrange transport to Santa Fe! No luggage til next day!"
Pros: "Polite. Clean. Nice business class."
Cons: "Would like more Western food."
Cons: "I got tranafered to 4 different gates aand my flight was delayed for 3 hrs with no explaination and the staff didn't try to help"
Pros: "All the services"
Cons: "TV screen didn't work too well. Delayed starting"
Pros: "The crew was really nice and caring"
Cons: "The music and entertainment collection was very limited"
Pros: "Wonderful, again. Will fly American any chance I get!"
Cons: "Finding checked luggage at philadelphia airport. Inadequate signs and helpful people. It was very hard on my wife who is disabled to walk to the luggage carousel and we didnt see anyone who could help with disabilities."
Pros: "Boarded and took off on time; great crew"
Cons: "Waiting 30 minutes to get off the plane because they couldn't use the gate assigned to them."
Pros: "That's it."
Pros: "Staff extremely friendly and helpful"
Cons: "Old plane with no individual tv screens!!! Didn't know these planes still existed!"
Pros: "Great staff."
Cons: "The hour delay due to maintenance and fueling."
Pros: "Boarding was smooth"
Cons: "Plane is dated and a little crowded"
Pros: "Worst experience food is very bad"
Cons: "It was a full flight, anyone in loading zones 7-9 were required to check their carry-on luggage. We were in loading zone 6, so not required and preferred not to due to our full day of air travel that would continue into a 3 hour car trip. My husband reached the gate, his ticket scanned, and let onto the plane. I walk up next, my ticket is scanned and then the personnel at the gate said in what I can only describe as the most disrespectful, inconsiderate, ill-tempered tone that he would need take my bag. He grabbed it out of my possession, shoved it into the luggage sizing rack and even though it did fit inside the lines, he said it was "too close" and would need to be checked. Not wanting to cause a scene and quite frankly speechless by this man's attitude, I did not object.. It was not until I was seated on the plane that I noticed more than a dozen items of luggage larger than mine and that the vast majority of people that had 3, 4, 5 carry on items when the maximum is 2: one personal item and one carry on luggage item. It was both the lack of respect and the lack of consistency that lead me to have an extremely "poor" boarding experience. Serious retraining needs to be completed and boarding attendants should not be able to harass airline passengers."
Pros: "Flight was smooth and landing was good"
Cons: "Having to pay for luggage under the plane. I booked my flight 3 months in advance to sit with my wife and we got switched, fortunately I asked the man next to her to trade me seats. I ve flown to Managua about 7 or 8 times with American Airlines and this was my least favorite flight. People take up the space in the overhead compartments above my seat almost all the time then there is no space for mine."
Cons: "On a 5.5 hour flight, a snack would have been nice. Crew needs to be friendlier like in the old days."
Cons: "Old plane, no entertainment"
Cons: "Delayed. Missed Connecting Flight."
Pros: "Same as above."
Cons: "Same as above"
Pros: "Very smooth, through customs, getting luggage, etc."
Cons: "seats were rather cramped. Food wasn't very good"
Pros: "Service, comfort, timeliness."
Cons: "Food was marginal, especially the chicken in the salad, which was petrified."
Airlines flying from Maine to Bismarck have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Maine to Bismarck
Masks required on board, masks provided on flights from Maine to Bismarck
Social distancing seating
Middle seats unavailable to book on flights from Maine to Bismarck
Testing for antibodies, testing for symptoms for flights from Maine to Bismarck
Waiving of change fees. Search flexible flights from Maine to Bismarck