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Pros: Very good crew, seats adequate!

Pros: Nothing

Cons: Everything

Cons: Long wait on tarmac, 35 minutes. Hour and a half delay on departure

Cons: For budget airline it’s awesome. Couldn’t ask more

Pros: That was great and amazing

Cons: The time

Pros: Comfortable chairs

Cons: 2 hour delay left late and was not told why. Televisión is old and didn’t have channels working only two movies working

Pros: The crew was good. They explained why we were late and helped with resetting the cabins TVs.

Cons: The flight was delayed somewhat significantly which was very frustrating. Two of the four flights this trip were delayed.

Cons: JetBlue's livery is really beginning to show its age. The entertainment screens flicker and flash and the once-luxurious leather seats appear worn. The crew is still great, as usual, and our flight in general was excellent.

Cons: This leg was terrible, the plane sat on the runway for over an hour! The captain did not initially say anything for 30 minutes.

Pros:

Cons:

Pros: Apologetic crew

Cons: Massively delayed with no compensation

Cons: This leg of my trip went off without a hitch boarding and crew were very professional.

Cons: The flight was supposed to leave at 9:15pm and didn’t leave until 12:00 am.

Pros: Crew was very nice.

Cons: A choice between pretzels and other snacks.

Cons: A mechanic issue with a fan in the cargo hold kept us from boarding for 40 minutes. Once we boarded and got out onto the tarmack they discovered an issue with the GPS. We sat for 2 hours before going back to the gate. Maintenance came on and fixed it. Then we took off.. 3 hours late

Pros: Love the ability to watch films on my device by way of United WiFi

Cons: Better snacks

Pros: Nothing

Cons: Sometimes I wonder if it worth buying a seat. Always packed in full row with other seats empty.

Cons: Seats that recline.

Pros: Everything was excellent. One of the best flying experiences that we've had as a family.we flew in with AA and the difference was clearly evident. Excellent flight crew and customer service

Cons: Nothing

Pros: Information communicated about delays.

Cons: - more communication (any!) about bag status when landed - flight delay due to too many/too heavy baggage. Long delay was said to be due to making sure our baggage would accompany destination. Upon arrival, bag was left in NYC but this wasn't communicated. No info on bag status at airport or via ema

Cons: Connection at Schiphol often tricky;

Cons: 4 hour delay

Pros: Comfortable Seating!

Cons: Flight delayed Quite a bit.

Pros: Fast boarding. Crew were pleasant.

Cons: Free beverages

Cons: on time flight. Accurate info on app. Correct seat assignments

Pros: Definitely the price. Fairly quick boarding process, just a little congested. Decent priced drinks.

Cons: Not the most comfortable seats, but there was no one next to me, so it was okay.

Pros: The crew was the best on any flight I have been on. Love their jokes.

Pros: Crew was great. Movie selection was great!

Cons: Boarding organization.

Cons: JetBlue's livery is really beginning to show its age. The entertainment screens flicker and flash and the once-luxurious leather seats appear worn. The crew is still great, as usual, and our flight in general was excellent.

Pros: The crow

Cons: The food

Pros: That was great and amazing

Cons: The time

Pros: Never made it

Cons: Your service and your airplanes.

Pros: On time flight

Cons: We were in the last row in front of the galley. The crew spent the entire flight talking/yelling to each other probably because of the airplane noise. Not restful of comfortable.

Pros: The crew very friendly but the seats are small

Cons: None

Cons: How about a better boarding process that doesn’t have people in the aisle walking forward while everyone is trying to board. How about not being 2-1/2 hours late to depart. How about having an open gate to park the plane when you arrive.

Pros: Left on time and arrived on time.

Cons: The seats were incrediblely uncomfortable; the worst I've ever had on a flight. They cannot recline. Padding is at a minimum. You don't even get water.

Cons: When many people were sleeping, the stewardess loudly (VERY loudly) would ask the other patrons if they wanted something to eat. There is no WiFi. You can’t buy food and they don’t offer cookies or pretzels!

Cons: Sometimes I wonder if it worth buying a seat. Always packed in full row with other seats empty.

Pros: Everything was excellent. One of the best flying experiences that we've had as a family.we flew in with AA and the difference was clearly evident. Excellent flight crew and customer service

Cons: Nothing

Pros: The boarding was handled well. So was the luggage.

Cons: It would have been nice had departure not been delayed for over an hour because the copilot didn’t show up. They told us he was stuck in traffic on I-75 coming over from Florida’s west coast.

Pros: Crew was friendly, personable, but also efficient.

Pros: Comfortable chairs

Cons: 2 hour delay left late and was not told why. Televisión is old and didn’t have channels working only two movies working

Cons: Flight was late more than 7 hours with no credible explanation

Pros: The crew was ok

Cons: Be organized better.

Pros: Landing while raining the pilots did a great job

Cons: faster boarding, going out of the plane, the internet on plane was included but didn’t work

Cons: Stewardess very rude

Pros: Big jet not typical going into Knoxville.

Cons: Flight was late. Boarding had every zone called essentially at once so we could all stand.

Pros: Crew was accommodating

Cons: They has us deplane twice. Flight was delayed 2 hours. Need to upgrade plane equipment

Pros: The crew was great

Cons: Food was so-so and the seats could use a little more padding

Pros: Quick boarding and deplaning process

Cons: Offer free wifi instead of charging.

Cons: Glad we were able to watch a movie

Cons: Check in

Pros: Seat was not comfy. Lol

Cons: Seats

Cons: Everything was late.

Cons: Seats that recline.

Pros: The only airline with non-stop flights from Portland to Florida! Smaller plane and airports means quick and efficient boarding and arrival.

Cons: Nothing.

Pros: JetBlue is always a great choice

Cons: LAX, but no one can help it :)

Pros: Everything!

Cons: Great! No improvements.

Cons: Food

Pros: Nothing, because I missed a doctors appointment due to the delay and I spent the entire day traveling instead of the 3 hours it should have taken.

Cons: Everything

Pros: Crew was nice, easy to use entertainment, smooth boarding

Cons: Seats are not comfortable, no pillow/blanket, poor “snacks”

Cons: Uncomfortable

Pros: There was only one flight attendant but he was very friendly and worked very hard

Cons: The checkin process is awful if you fly basic economy. This is the second time I have flown basic economy on United and you have to wait in line for 20 minutes to get a boarding pass and then have someone inspect the size of your personal item. You cannot check in and get a boarding pass online.

Pros: It’s ok. The airplane is not comfortable. It’s old and small

Cons: N/a

Pros: Nothing to add, no issues with crew or seating

Cons: I don't like having to pay for carry on bag

Pros: Delays

Cons: Some free snack and soda or water

Pros: Got what I paid for

Cons: One of the best flight attendant service I’ve observed in my 30+ years of flying.

Pros: I paid for 2 seats and they took my seat and did not reimburse me

Cons: They should of reimbursed me for my seat that they took

Cons: Flight attendent was late had it been a passenger they would have left them.

Pros: After couple or three hours the seat get to be a pain on the tailbone. Also I am 6'2" so already a bit of squeeze. Can't stretch out legs. Was an Airbus 319

Cons: Not much other than more room and more cushion in seats. Quick boarding in group 4, friendly crew, the Taco salad was actually pretty good. Watched 2 movies, both still premium on the pay channels.

Pros: The crew was friendly and seats seem to be bigger than other airlines

Cons: My tv was broken, and that has been one of the amenities on jetBlue that is normally marketed somewhat heavily so it was a bummer. The flight was also delayed for weather reasons (I know that is not their fault, but it added to the general bummer of a flight).

Pros: Crew was friendly. Flight was efficient and on time. Especially friendly and helpful was Melanie, flight attendant!

Cons: Nothing

Cons: They need to solve problems better so people do not have to wait 3hour layover for there fight

Cons: It was a very old plane. Not what I expect from Jet Blue