Find cheap flights from Maine to Syracuse
Good to know
|August||Best time to beat the crowds with an average 4% drop in price.|
|December||Most popular time to fly with an average 16% increase in price.|
Average price round-trip
|$265||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Top 4 airlines serving Maine to Syracuse Hancock Intl
Scores according to KAYAK customer reviews
Pros: "Nice airline attendants!"
Cons: "Enforcing people wear masks over their noses!"
Cons: "We were delayed by 2 hours because of storms in Atlanta. The crew was awesome with updates but it made for a long day."
Pros: "The boarding was fast quick and the staff was very friendly."
Cons: "The bathrooms were very dirty and there was not enough food and drink supplies."
Pros: "The guy working the terminal was very helpful."
Cons: "There was some grouchy lady working the terminal and she put a damper on everyone mood. Could put my seats together without me paying an up charge."
Pros: "The Delta staffed were friendly and greeted me with a smile."
Cons: "The temperature on the plane kept going in and out. It was warm most of the trip. The lady that was sitting in front of me talked on her phone until the plane went up in the sky. She would hide it when the flight attended passed by."
Pros: "The crew was kind."
Cons: "I sat in the last row, in the window seat, except there was no window at all. It was the only area of the plane without a window. The seat did not recline, and there was no window. It was claustrophobic to say the least."
Cons: "No milk available."
Cons: "Great flight but old regional jet"
Cons: "DTW to FLL, plane was delayed coming from BOS to DTW 5 hours for BOS weather. The plane arrived & they announced they would turn it around ASAP. They started the boarding process & then stopped it stating that a crew member had timed out. Delayed hour to FIND one. Shortly after delayed overnight."
Pros: "Flight attendants were very friendly."
Cons: "Being on time"
Cons: "It was too cold on the feet during the night. The blanket was not enough. The food lacked good vegetables. The asparagus was too tough. If you wanted to avoid sugar, you could not eat breakfast."
Pros: "Quick easy flight"
Pros: "It was good organized. Staff were polite friendly and helpful. There was no craziness from the passengers. I loved the flight attendants were normal people. I saw older and plus size attendants. Given this diversity I am more likely to fly delta."
Cons: "Flight delayed 30 minutes on tarmac but holiday week so it could have been much worse. Slow deboarding process and air conditioning was not running and with the full flight it wS uncomfortable."
Pros: "The flights departed and Arron time."
Cons: "The leg room was tight fir me as I am a six footer."
Pros: "With all the competition among airlines and the cutbacks we suffer as customers Delta manages to make you feel like you matter still. Timely boarding, actual help with finding seats making boarding efficient (not just hurrying you along), updates from the cockpit that you could hear and understand, multiple choices in snacks-one even a healthy option, staff that was friendly and interested in making it a good experience not one that seemed bothered they had to work."
Cons: "Took 20 min on the run way before deplaning at the gate. Luggage took 15 minutes to come. No entertainment."
Cons: "My flight was delayed, which would have caused me to miss my connecting flight. The customer service person was not at all helpful, and told me there were no other flights available on any airline until the next day. However, I was able to go online and book another flight immediately...which means that she was either being disingenuous or actively undermining efforts to get me home in a timely fashion. Very disappointing and as a SkyMiles member would have thought there would be some level of common courtesy dealing with a non-weather related delay that drastically impacted my travel plans."
Cons: "Pilots did a great job in informing us why the seat salt had to be turned on."
Cons: "Being late"
Pros: "Flight was very quick. Boarding was very fast for such a small plane."
Cons: "Turbulence. Tiny carry-on area, tiny bathroom. Makes sense for such a small plane though."
Pros: "The kind bars"
Cons: "The crew at he gate seem to hate their job. I went to get a claim ticket for my stroller and I felt like I had asked for something wrong."
Pros: "The entire flight staff (even at the gate before boarding) was very friendly and accommodating..it was refreshing!"
Pros: "Good clean aircraft. Fairly comfortable seats. Even had a power outlet in my row. Not too bad for an aircraft from the late 70s."
Cons: "for some reason, i had to pay to gate check a bag. It didnt seem like anyone else did while boarding my flight."
Pros: "About 10-15 yrs ago I stopped transatlantic flights on Delta. It was a scruffy airline with uninterested cabin crew & not to talk of food etc. What a change! Neat clean A330, friendly crew & food + beverages to brag (you pay outrageous prices on 'leaner-meaner' airlines if at all available). Loved the whole experience. Flying is not only getting from A to B & Delta has realized it. Looking forward to my next Delta flight!"
Pros: "Good customer service"
Pros: "flight was canceled"
Cons: "Delayed two hours"
Cons: "We left late, it was delayed then maintenance issues. Twice. Seating was very tight and uncomfortable, no movies or entertainment at all. U.S. flights are the worst. Even on short flights with aeromexico outside the U.S. you get movies and food. Zero stars for comfort, food and entertainment."
Pros: "I didn't like much about this flight."
Cons: "Flight left late. When we landed the sky bridge was broken so we had to walk outside, which isn't a big deal but it took a while sitting on the runway for the stairs to come. Then we proceeded to baggage claim and waited a few minutes and one of our 2 bags was there. The crew member then said "that's everything. If you're missing bags come see us." Well about 5 people on a small flight had to see them. My bag was stuck in JFK. I was told id have to come back to the airport tomorrow. At this point id been traveling for close to 24 hours. Im not a happy camper. I usually fly JetBlue and this has never happened with them. Delta acted like its a normal thing with them. I paid 25 dollars to check each bag. How can both my bags not reach their final destination together and how come this seems like a normal procedure for Delta. I paid you for a service and now I have to drive back to the airport or wait for you at home to deliver my bags whenever Delta feels like it. I probably won't fly Delta again unless I absolutely have to."
Cons: "After fully boarding the plane, we all had to leave because the air conditioning failed. We've traveled five times on Delta this year and every trip has had a significant delay."
Cons: "Every flight was 100% full. Inadequate overhead space. I felt I was being herded like cattle. It is NOT a pleasurable experience flying with Delta."
Cons: "I liked it all"
Pros: "The boarding agents were especially helpful and friendly to my disabled wife, travelling in a wheelchair."
Cons: "Excellent service excellent pilot"
Cons: "Two out of three flights were delayed, customers service of the flight operated by Delta airlines is a nightmare and on top of it 2hours and 40min delayed. No drinks, no snacks, nothing."
Cons: "Compared to such airlines like Turkish or etihad, service and comfort was lacking behind."
Pros: "At least there was a free shuttle to the discounted rate hotel."
Cons: "There was not enough time to run to the connecting flight. Was told they could not wait, yet then the plane sat on the runway for 25+ min. Had to get a hotel and rebook the flight. Very poor experience flying Delta."
Cons: "Waited on tarmac at Laguardia more than 45 minutes after landing for gate to open up."
Pros: "crew was very respectful and kind"
Cons: "Flight was moved to a different gate, then delayed. We were given the absolute last seat in the plane that could not recline- not the seats I had selected before hand."
Pros: "Everything was smooth from start to finish, and the flight landed 10 min. early! Can't ask for more!"
Cons: "Ended up stuck at Laguardia for 9 hours, tried to get onto earlier flight and wasn't able to because as I arrived as the jet bridge door was closing. The delta crew was pleasant, but I sat at the terminal watching to see how quickly that plane would back out to depart.... it sat there for another 45 mins, while I sat there wishing I was on it. My later/original flight ended up being delayed multiple times (not due to weather) and given no explanation for why."
Cons: "The 2+ hour delay"
Pros: "Seamless uneventful flight."
Pros: "Gate crew did a good job, passed out snacks and drinks with delay"
Cons: "Lot's of upset people worrying about connections"
Pros: "The stewardesses were not only beautiful (Jessica and Kesha) but extremely attentive and friendly."
Cons: "There was nothing I didn't like about this flight"
Pros: "When flying using the big carriers, Delta is becoming our go to airline for timeliness and comfort."
Pros: "Getting to destination"
Cons: "Being delayed 3 hrs so not getting my baby to bed until 10pm"
Pros: "On time"
Cons: "Seat comfort poor. Áisle too narrow. Restrooms too small."
Cons: "IFE was not streaming movies, WiFi on but not loading"
Pros: "Free novies"
Cons: "Food service and better social distancing"
Cons: "For the longer leg of my trip, there was no entertainment. No screens at all! No food besides some dry pretzels on a 5 hour flight and the crew was borderline surly. They were running into people with the drink cart, bumping any edge of arm or leg that was in the aisle, not smiling, not pleasant at all."
Cons: "No weather delay"
Pros: "I was cramped being a man of fair size. Which honestly quite made the flight even better."
Cons: "I can't think of a thing the crew could have done better. Top Notch!"
Cons: "A bigger plane."
Cons: "Bathroom broken. Broken plane. Stuck on runway with me bathroom and no food or drink for 2 hours before we took off."
Cons: "Baggage handler lost my bag, grabbed it off plane cabin, never found"
Pros: "Missed our connection flight. Time to close terminal to far away. Ran to gate closed as we got there."
Cons: "Spending night in Chicago O'hare airport where we rerouted."
Pros: "The crew was friendly and the plane was comfortable and clean."
Cons: "Flight was severely delayed, no compensation, check-in was horrible."
Cons: "Flight was delayed for no apparent reason."
Pros: "The coffee was hot?"
Cons: "Communication was awful. Make flight attendant had less personality than a dusty brick. Idiot behind me was leaning on my seat so I couldn’t recline. It was just probably one of the worst experiences I’ve had flying."
Cons: "Great flight"
Cons: "Flight currently delayed 3 hours! No help booking another flight or compensation or way of getting back to NYC in time."
Pros: "Crew was great. Seats could be a bit wider"
Pros: "Crew was great. Boarding was easy."
Cons: "Easier option for entertainment."
Cons: "Very cold temperature in the cabin both flights, could have been warmer. Wore hooded packable jacket and gloves and was still cold"
Cons: "Flight delayed, interior of aircraft was deteriorating"
Pros: "Early arrival, plane not crowded"
Cons: "Onboard wifi not working so no inflight entertainment"
Cons: "I ended up renting a car at my expense to drive the last 6 hours. AA didn't care, actually I think they were happy."
Pros: "The flight was not filled with passengers, so a number of passengers had a whole row of three seats in the Dreamliner to sleep on."
Pros: "Arrived on time despite late departure"
Cons: "Bumpy ride in CLT but uncontrollable"
Cons: "Aircraft issues, late on take off, a gate change, but the ticket against kept us informed"
Pros: "Airplane food was good"
Cons: "I was in the air 24hr, the trip was as good as it gets."
Cons: "Unable to access the internet. It was American flight, not Alaska flight"
Pros: "Flight attendant was great; talkative, funny, entertaining."
Cons: "Inclement weather"
Pros: "WiFi was on the flight. Free with TMobile."
Cons: "Easy and fast flight"
Pros: "Flight crew very friendly."
Cons: "No entertainment so 1 star rating. Kind passenger switched seats so I could sit with my husband and son. Would have had to sit behind them if not for her. Paying extra for isle seats was a surprise."
Pros: "Competent crew; flight arrived on time with my luggage."
Cons: "Plane was jammed full; so much so that even passengers like me, who paid to check one of my bags, still had to put my one carry-on under the seat in front of me instead of in an overhead compartment. I expected some legroom because I paid to check my bag. Unfortunately because of American Airlines I had next to no legroom. I'll be avoiding AA where possible on all of my future travels."
Cons: "Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years."
Pros: "We arrived on time."
Cons: "These planes feel like they are made of Legos. They are absurdly tiny and uncomfortable (and I am a small woman). Hot and stinky when boarding and no room for you or your carry on luggage. The days of glamorous air travel seem very far away."
Cons: "My flight back home was cancelled without any notice and so we had to spend an extra night. The flight the next day went without a hitch, so it sort of made up for it."
Pros: "Other passengers were friendly?"
Cons: "I was traveling alone with my tired, cranky 13 month old. I get that it's no fun for anyone, including me, to have a tired toddler on the flight! But from the moment we boarded the flight attendant was unfriendly and unhelpful. I asked for help putting a heavy bag in the overhead compartment. She half-heartedly tried and then told me it "didn't fit". By simply turning it on its side, I was able to easily make it fit, but it was uncomfortable for me to have to do so while also holding my baby! The flight attendant then commented that I couldn't have the child in a carrier during the flight (something I am well aware of!). She also neglected to offer us a snack later on. Overall, she was rude and inconsiderate and made a difficult trip more unpleasant."
Pros: "I took an aisle seat for more room Glad to be going home"
Cons: "Still not enough leg room"
Pros: "Same as above."
Pros: "The PWM airport, ALMOST makes air travel tolerable. Great little airport. Crew was pleasant, Seemed to enjoy their work. That, alone makes a huge difference in an industry that truly doesn't put customer service anywhere NEAR the top of the priority list."
Cons: "5 hr delay"
Pros: "Not a full flight so plenty of room."
Cons: "Small plane with no leg room"
Cons: "Flight was good until, after arriving 30 minutes early to PWM, our plane had to wait about that much time for our gate to open. Once pulling to the gate we waited another 15 minutes for someone to figure out the walkway and open the door tom the plane-- all with no communication from the crew."
Cons: "i decided to purchase a separate direct flight at a different time instead of changing my flight, only to be informed later when i tried to hop on the back end of my original flight, that they had canceled my ticket since i hadnt boarded on the front end of that flight. i had spoken to a customer service rep about my option before purchasing the extra ticket, and she did not mention that this would be an issue. then i had to pay extra to get back on my original flight."
Pros: "Quick and easy"
Pros: "American Airlines is my favorite Airlines to fly. There is a little more leg room and the seats are a little wider. The staff is very professional and courteous."
Cons: "My flight date was changed because of a medical issue with my grandson, and I was outraged by the amount of the change fee."
Pros: "Not applicable"
Pros: "does not have compensation during my stay, sad"
Cons: "I never even made the flight because they kept jerking us around"
Cons: "Uncomfortable; charged $50 for checking bags only to see them checked for others for free at the gate. Seat selection on our three flights that day were ignored on 2 of tge floghts."
Cons: "Departing 5 flights out of gate A1 in Dulles"
Pros: "Crew was nice, plane seemed newer"
Cons: "No charging ports, seat tray broken and held in place with medical tape."
Pros: "Nothing was good about this airline with the exception of the baggage crew that finally helped me in Washington Ronald Regan Airport"
Cons: "My flight out of Portland was canceled and it took hours to rebook. I had to fly American Airline to Washington DCA where I roamed the airport at 9pm looking for someone from United. The crew in Portland ME told me the gate person would have a hotel for me.... The baggage crew had to help me."
Cons: "Taxied for 45 minutes, got on runway then determined we were low on fuel. Back to gate, refuel, two hour delay"
Pros: "Short flight"
Cons: "Landing was not smooth"
Pros: "Comfortable Flight"
Cons: "Inflight WI-FI doesn’t work, it kept on dropping in the middle of the movie or it went back to the beginning. Couldn’t see a movie."
Pros: "AT THE TERMINAL IN PORTLAND THE ATTENDANTS WERE SUPER HELPFUL AS I WAS CONFUSED ABOUT GETTING MY TICKETS."
Cons: "JUST BEFORE BOARDING THOSE OF US PASSENGERS NOT ALREADY BOARDED WERE TOLD WE COULD NOT BRING OUR CARRY ONS WITH US AS THERE WAS NOT ENOUGH SPACE TO STOW THEM OVERHEAD. SO WE WERE TOLD TO SEND THEM DIRECTLY TO OUR FINAL DESTINATION. WHEN I BOARDED THE PLANE I COUNTED 7 OVERHEAD STORAGE BINS ON THE OPPOSITE SIDE TO MY AISLE WHERE I WAS SEATED WERE NOT FILLED AND THERE WERE SEVERAL SUCH BINS ON MY SIDE OF THE AISLE (I DID NOT HAVE TIME TO COUNT THEM BEFORE I SAT DOWN). I ASKED AN ATTENDANT WHY THIS WAS SO GIVEN WE WERE TOLD THE BINS WERE FILLED JUST AS WE BOARDING FROM THE DEPARTURE AREA. SHE WAS POLITE AND SAID SHE WASN'T SURE ABOUT WHO MADE THE ANNOUNCEMENT IN THE TERMINAL BUT THAT IN ANY EVENT MY CARRY ON WOULD ARRIVE SAFE AND SOUND IN VANCOUVER - IT DID BUT WITH MY BOOK FOOD SNACK WHICH i HAD INTENDED TO USE WHILE ON MY WAY TO CHI. AND VAN."
Pros: "First time first class flyer. It was great!"
Cons: "Being separated from my wife in seating when we booked before others that we talked to!"
Pros: "Got through sucurity ar PNR barely in time to make flight."
Cons: "Even though I am a frequent flyer with a Global Access card, I was select for enhanced security check. I paid for the Global Accessmcard especially sofas to avoid this. United said it was a TSA thing while TSA said it was at the prerogative of the airline. Why did this happen? So much for TSA Pre or Global Access."
Cons: "When I had originally bought tickets our seats were booked together. Upon checking in had to buy two seats together for an extra cost of $50+. Ridiculous"
Pros: "Left ontime and arrived early."
Cons: "Baggage came off belt wet and no onboard entertainment."
Pros: "The woman at the gate was truly so wonderful and friendly - because TSA had caused so many people to be delayed, we were not the only ones rushing to the gate and she calmed us and gave us time to collect ourselves. Her demeanor was just so friendly."
Cons: "Gate attendant went out of her way to assist us as a family! Thank you!"
Cons: "Somewhat condescending comment from one of the flight attendants when I asked if they had a blanket. She said oh no, we haven't had them for ten years! I wanted to say -- must be just on the larger flights then- as I had just gotten off a United flight from Honolulu to Chicago where there weee plenty of blankets. I just smiled and said ok."
Pros: "Usual United Corp mentality Overbook flites change your itinary leave you stranded with no connection spend nite in airport"
Cons: "See above"
Pros: "Arrived early"
Cons: "The plane dropped during decent."
Pros: "Smooth flight, good landing."
Cons: "Seats are very uncomfortable, too small and too close together!"
Pros: "I received a whole can of soda."
Cons: "My flight was intentionally delayed due to to much traffic at the airport. After spending the whole day either in planes or airports & then being stuck in a airport for an extended period of time & not getting to my destination until after midnight made for a very miserable trip."
Pros: "The flight was ok."
Cons: "It took a long time to hook up to the jetway once we taxied in to EWR. Pilot even commented that he didn't know what the heck she was doing out there."
Pros: "Flight did not happen"
Pros: "Not a single thing!"
Cons: "Arrived late"
Cons: "I had an annoying passenger next to me who was drunk fell asleep on my shoulder. Plane left 2.5 hrs late."
Cons: "Kayak did not provide me with confirming email for flight in either direction and I missed my first flight to LA from Portland This is the second time I was not contacted via email from Kayak on flight reservations"
Pros: "The crew was nice and the area was clean."
Cons: "I didn't like the fact that before boarding they offered to check peoples bags for free because so many people were trying to take ridiculous sized bags onto the plane. I always pay to check my bag . That process took for ever but we did still arrive on time."
Cons: "it took me three days to get home. the first plane had a mechanical error. the second flight united booked me on was over booked so i didnt get a seat. the third flight they tried to send me on was also over booked. luckily someone volunteered to give up their seat."
Pros: "We stood in line forever to then be told the clerk couldn't ch we ck us in. When we tried the kiosk it didn’t work. Long story short we missed our flight due to their poor organization of the line and crowd."
Cons: "The confusion caused by lack of direction from the staff."
Pros: "I liked the fact these flights were all on time"
Cons: "Too cramped, in smaller planes seats don't recline, which is difficult for me. HAd one crew member training another on flight, which is ok I guess, but u could tell the trainer was tough on her, felt bad for the trainee but she handled herself well."
Cons: "United is extrenely unreliable"
Cons: "Seating next to the bathroom is gross"
Pros: "Friendly and polite! Crew."
Cons: "Middle seat. Space too small."
Pros: "Couldn't really figure out your Wi-Fi system so I just read a book"
Cons: "It's not really easy to set up your Wi-Fi system through the United app"
Cons: "no free internet"
Pros: "It use to be, I could put up with the lack of comfort and services because the cost savings made it bearable. But thes days, the basic ticket costs are high and increasing despite ala Carter pricing. The flights are always full and the number of flights are down. Airline profits are at a peak yet very little is flowing back to improve the flying experience."
Cons: "No agent to check in when I arrived at airport. Only at gate. No advance check in or advance seating. Allowed passengers to have more than 2 bags. Flight was late. No help getting to next gate or holding aircraft. Absolutely uncomfortable sitting."
Pros: "This plane was smaller so I got to sit by myself so it was more comfortable for me"
Cons: "Lack of drinks/ comp snacks"
Pros: "That I got a refund, although that should be a given"
Cons: "Had to purchase new flight day of, as I was told of flight cancellation 5 hours before leaving to the airport. I then had to spend $500 on a new flight, and one of the connections refused to let me on the plane. Stil not home."
Pros: "Pleasant crew"
Pros: "made good time."
Cons: "they lost our luggage on the way back,Didn't make it to Portland. But it was brought to our house at 7:45. I think for 1600.00 for tickets you should provide pretzels. That would be great. Thanks"
Cons: "Canceled flight, booked me an impossible connection, put on stayby when I get the tickets months in advance. Offered no vouchers and made me fly out on a diffrent day. Hs aircraft delays on all flights"
Cons: "Never flying United again. On my way to the airport in Portland I got a text from United that my flight to Newark had been cancelled and there was no way to fly me out of Portland to San Diego that day. My sister had to drive me to Boston so I could catch a flight to San Francisco, which took 6.5 hours because it flew over most of Canada for some reason AND had three babies that cried from start to finish. Oh and because I was a late addition, I had a middle seat. The second I turned my phone on after we landed I had another yet another text from United saying that my connection to San Diego had been delayed three hours and wouldn't take off until 11:15 pm."
Cons: "Tried to get assistance at the United desk where my gate was located at and they could not answer any of my questions and would not assist me or many others who had the same issues."
Cons: "Payed to upgrade seat was not comfortable and person next to me kept moving onto my side. Flight was 2 hours late so I missed my connection and had a terrible time to find a flight home. United staff was not helpful and kept telling me to go somewhere else for help. No food was served only tiny packet of way too spicy pretzels. Sat on the runway for an hour. Flight crew said 15 min and it was much longer. Crew seemed to be really confused."
Pros: "It was short."
Cons: "Not really fond of smaller planes, a lot more turbulence."
Cons: "Flight was delayed 2 1/2 hours."
Cons: "My flight was canceled. I was put on standby for a booked flight. Instead of working with me to actually get a flight they kept wanting to put me on standby for booked flights. After talking with four reps I finally was able to speak with someone who was willing to help. Due to the lack of customer service and 6 hours of searching for someone who was willing to put in some effort, I am not sure I will fly United in the future. I had 48 hrs with my family and spent 24hrs traveling/waiting for a solution."
Pros: "Crew was honest. Provided ice water."
Cons: "Prop plane didn't have air conditioning (flight 4989) thank God it was only 45 minutes and FA provided ice water."
Pros: "Polite staff"
Pros: "The crew communicated well to the passengers."
Cons: "I didn't get to Chicago until close to midnight, the flight to MSP was cancelled, and I missed my meeting the next morning. I understand you can't control the weather, but that didn't change the outcome for me."
Pros: "Staff excellent"
Cons: "Passengers space is insanely small, staff work under restrictive conditions"
Cons: "Lack of leg room, no TVs, no free wifi"
Cons: "Well, my suitcase was placed in plastic bag because of tear, when arrived at final destination, bag was gone and missing things in my suitcase!!! Like a brand new $100 cell phone charging system"
Pros: "The crew was great, the prices fantastic and everything whet extremely well. We even arrived in Denver early. The flight crew did a great job of keeping turbulence down despite some conditions that were less than easy to navigate. For a no frills flight, this was fine."
Cons: "I miss the frills although they have them available all at a cost during and before the flight. If you need all the frills I would probably go to a more comfortable venue. If you bring your drink and snack and don't mind not choosing your seat, etc., this will work just fine."
Cons: "Everything. Rude personnel, flight delayed 5 hrs, minimal help from customer service. The worst possible experience to start a Disney vacation for my little daughter. Supposed to arrive in Orlando 8pm, arrived 2:15am."
Cons: "Not enough leg room. No entertainment. Nothing but complimentary water and ice"
Cons: "I never wound up using them. I had to buy another flight with another carrier. The clerk was nice though, if that means anything. I mean you get what you pay for I guess. I paid a lot offers to cancel. Never will book with a budget carrier again."
Cons: "Free water"
Pros: "Friendly Crew. Front extra room seats were great"
Cons: "Free bottled water would be nice touch"
Pros: "Crew was ok. Seats are reasonable for short flights. I wouldn’t want to sit in it on a cross country flight as there is no way to adjust them & they are formed plastic & would be hard after a while."
Cons: "Offer free coffee as most airlines do. I couldn’t believe they charged $2.99 for a paper cup of coffee."
Pros: "Nonstop, pricing was great"
Cons: "Free stuff, seats and baggage. Maybe a real tray table instead of the shelf."
Pros: "Great economical way to get there!"
Pros: "Friendly service"
Cons: "Non reclining seats"
Cons: "delay . delay delay . a 9:30 am flight was delayed until 9 pm. I opted to cancel and get refund. person helping at check in desk left in middle of handling my request and said next person would be along soon to finish. Said I had been refunded but was in Q for receipt. I asked for my luggage and it took numerous trips to desk to ask where it was and finally 2 . 1/2 hour later I got my luggage but no receipt. It was chaos in departure terminal of people trying to rebook or refund"
Pros: "Crew seemed nice, plane appeared clean"
Cons: "Long delay to take off with no explanation, searts don’t recline, food and drink all cost additional, no options for entertainment on a 1.5 hr flt... seems like we pay the same amount for airfare, but get less in service."
Cons: "Flight was cancelled due to mechanical issues. No help was offered other than rebooking on a flight that didn’t get me to my destination until the next day and included an overnight stay at a hub airport with no hotel voucher. When told that was unacceptable I was handed a piece of paper listing two “Options” from Frontier. Both options involved going to a website and filling out forms. One for cancellation and $500 in travel vouchers which, after filling out the form and submitting returned with a message that the website was closed. Option 2 was to try to rebook which led to a dead end. I finally called Frontier directly and spent over 45 minutes getting everything straightened out. Now I have vouchers that have to be used by January 1, 2019."
Cons: "Flight attendants inattentive and forgetful."
Pros: "The crew on the plane were great."
Cons: "They were very busy and appeared to be boarding too many flights all within a short time frame. I waited in a line that I didn’t find out was “made up” until I got to the front. Ran all the way to my gate (73) and got there one minute before doors close to a woman on the phone who then left the desk without a word. Eventually I was made aware that nobody had boarded yet and they were running late- it just wasn’t posted and I didn’t receive and updates. Also they should offer complimentary snacks and not have to pay extra."
Pros: "AFlight was fast and crew was accomdating."
Cons: "I did not like the fact that I was padded down not once but twice at the age of 69 almost 70. Really did not know I was a threat to the airlines. I'm staying with my daughter at Ft.Bragg."
Pros: "The first"
Cons: "This flight was canceled at the last minute and all passengers were told they needed to find another flight because the airline didn’t have any to rebook them on. Passengers had to pay out of pocket for new flights. Frontier said they would reimburse but I haven’t seen anything yet."
Pros: "Not applicable."
Cons: "Due to mechanical error, the flight was delayed, we missed our connecting flights, and customer service was rude. With all the added fees, my total flight round trip came out to $502.90, so the options given to me as partial refunds did NOT make sense ($180 if I refunded my entire return flight, which is way less than half my overall cost, or per customer service at my connecting location, “you’d be lucky if you got $80”, which is way less than a quarter of the overall cost). My connection was at Denver and my final destination was Seattle. My options were to fly to Portland, OR and figure out the rest on my own, at my cost. Or book the next flight to Seattle, which was 24 hours later. I got a voucher for up to $150 for hotel, but absolutely no assistance finding and booking a hotel, especially since they were sold out (I was looking for hotels just past midnight) or cost over twice the voucher. Am NOT flying Frontier again and I have shared my experience with friends, family, and co-workers and have strongly advised against this airline."
Pros: "the flight attendants were fantastic"
Cons: "Very very late, no updates from the airline."
Cons: "Was surprised to find out I had to pay $45 fee for carry-on bag."
Pros: "Everything was great"
Cons: "Charge for carry on"
Pros: "It was exceptionally smooth and affordable. Very impressed with what you're doing, Frontier."
Cons: "It was flawless this time. No kidding."
Pros: "Leg room was good."
Cons: "This plane was the single most uncomfortable experience I've ever had."
Pros: "Absolutely nothing"
Cons: "The flight was delayed theee times then cacncelled. Their only condolence was a $10 voucher to eat in the airport. Customer service was horrible. I literally cussed them out on their Facebook page."
Pros: "The seats are not comfortable at all."
Cons: "I did not like the seats. So not comfortable. It was very cold where I was sitting. Also did not like paying for my carry on. The plane seemed very old. Did not take turbulence well at all. Noisy, noisy plane."
Pros: "It was cancelled 3 hours before flight with no notice."
Cons: "First time flying with frontier, and last time flying with frontier. For some unexpected reason my flight was cancelled to Florida, needless to say it has the best weather in the country right now. I was on hold for 2 hours trying to get through to a customer service representative and no one answered. I did not get a comped hotel night and not even a meal! Worst airline I've had to deal with when it comes to customer service, will not be flying frontier again."
Cons: "Seating is extremely uncomfortable. They are fixed, leave little leg room (it is hard to retrieve things from the floor), and very, very firm. Overall it is the most cramped seating I've every encountered on an airline!"
Pros: "New ish plane"
Cons: "No complementary food or drink. Terrible, unreclininunseat."
Cons: "Same screaming infants. They were able to sleep but allowed to roam aisles."
Pros: "The plane was clean and the attendants very nice"
Cons: "We waited on the tarmac in Denver for a gate from almost 45 minutes. We waited for 1.5 hours for our luggage to reach the baggage claim area."
Pros: "We arrived safely."
Cons: "Over 6 hours of delays - about 45 minutes in the plane waiting for a gate, the rest waiting for the flight to arrive. The worst part is not a single person offered any kind of explanation - no one in the airport and no one on the plane. When do you ever wait 5 1/2 hours for a meeting and receive no explanation for the delay? Inexcusable. Frontier will always be my very last resort from now on."
Pros: "Airplane crew were very pleasant."
Cons: "Having to pay to get a seat is a hidden fee. You claim to be cheap. But that quickly adds up the price. Additionally, one of our luggage was stolen and the other was mysteriously placed at the ticket counter instead of on the luggage belt. And the way my complaint was handled for the stolen luggage....I am not pleased."
Pros: "The plane is somewhat like the plane used for Spirit Airlines. The seats are stripped down and all the extras (irrelevant seat padding, magazines, etc) are thrown out. This makes the plane fly better imo. Also they made conscious effort to navigate around all the turbulence and heavy clouds on our way instead of running right through it. Flight was very smooth."
Cons: "You have to pay for everything. Carry-on, seat, food."
Cons: "the seats are hard"
Pros: "Price was right"
Cons: "Seats were very uncomfortable, baggage fees obscene"
Cons: "The flight was cancelled (second flight in a week due to weather?), and Frontier was not accommodating to the 80 people that had just been displaced such as myself. Additionally, waiting 3 1/2 hours on a customer service line to see if they had any alternative flights. They didn't. Suffice to say that many of the passengers' plans were ruined since Frontier does not partner with other airliners to help during these kind of situations. Honestly, 1 star is too much."
Cons: "Ride was rough and my daughter go sick. My wife had to clean up the area and I had to take garbage and put it in the garbage can. Staff did not want to touch anything."
Pros: "The price."
Cons: "The seats are very close together, with little padding and tiny tray tables. Obviously they are going for volume here and not comfort. You get charged for all luggage, whether carry on or checked and many of the seats cost extra, and so do snacks."
Pros: "Crew was nice."
Cons: "Charges were added for checked bag and carry on bag on Frontier Airlines. The airfare rate was not satisfactory once you add on the additional fees for baggage. We changed gates at Denver airport 3 times. Flight #156 was supposed to leave Denver to Des Moines at 445 pm and we boarded the plane at approximately 615 pm and were on the plane on the ground for 2 hours and 15 minutes. That is too long to sit on a plane; there were microburst winds in Denver and then they lost our manifest also. We arrived at our destination in Des Moines about 4 hours later than scheduled. I will not recommend Frontier Airlines to other people."
Pros: "The crew was fine. Not good enough to make up for everything else. I mainly just felt bad they had to work for such a cruddy airline."
Cons: "They overbooked the flight and told me I might not get on even though I arrived on time and the flight was delayed an hour and a half. So I spent about an hour pacing in the airport not sure whether or not I was going to make my family reunion. Once I finally got on the plane (but for the grace of God) the seats were uncomfortable and there was no entertainment and no complimentary food or drink."
Pros: "nice and clean plane."
Cons: "The flight was delayed 3 hours on the way out and the return was on time but the departure gate was changed and the terminal information AIRPORT-WIDE was not updated to include the sign at the gate. The lady did not announce the change and 3 of us missed our flight. The choice was to wait until Wednesday or purchase tickets from another airline. $1000 later we were on our way without an apology. I will never fly Frontier again. You get what you pay for."
Pros: "-The staff was very generous on the flight when needing beverages. -Frontier gave me a $100 travel voucher"
Cons: "That we had a 4+ hour delay"
Cons: "Flight got cancelled, the trip I planned 2 months in advance and they said they couldn't fly me out till Monday and it was Wednesday, Frontier sucks"
Cons: "It waa cancelled"
Pros: "I'd never flown frontier until this flight. I was very satisfied, with the exception being the lack of entertainment. I scored low because there wasn't any. That doesn't mean I was unhappy, as it was a three hour flight, and I'm perfectly capable of being screen free for a few hours. There was ample leg room, and the flight attendant staff was not only friendly, but funny and individual. One was even cracking jokes, which I loved. It keeps the stress of traveling off my mind. Additionally, the flight was fairly smooth, free of turbulence, and early arriving. I'll be flying frontier again for sure."
Cons: "The cheap flight price was coupled with a charge for carry-on luggage. I didn't know about this, so I was a bit put off."