Was a really good flight and so fast always try to get the first 5 road if you can
Almost as usual, half an hour take off dilay, on the other hand - the checked in baggage arrived as magic super quickly. By the way - why do you ask to rate the food and entertainment on flights without them? at least offer the option of "Not Relevant" or similar...
All very smooth airside. Check-in counters were understaffed. The wait is too long. Only two, then three counters were open. Waiting time of 35 minutes is too long. Pls review your rota.
Needs faster boarding procedure. Not their fault but should still take into account indifferent flyers.
Only food for sale. Did not even offer water. No entertainment
The flight was canceled at the last minute. Alternative flight was booked after 6 hours wait in Malaga airport.
It is just fine but I am okat withi it is because for a 30$ flight I didn't expect anything more.
The whole flight was coughing and farting all the way. It was impossible to breathe. If people are traveling sick they should either not be allowed to fly or made wear masks
The communication about the delay could have been better before and during the flight. Also, this online form could have less bugs. It is almost impossible to type in this window.
Because the scale includes two terminals, we almost lost our flights. That data was not referrenced to us. The check-in process was a pain too.
We waited in the jetway for over an hour before we got on the plane.
My long-haul flight experience with this airline was not very pleasant. Earphones were paid, and no eye mask or other amenities were provided. The meals were served in cardboard boxes with plastic cutlery. The restroom was unclean and ran out of toilet paper. However, the boarding process was smooth and well organized.
I flew in business a couple of months ago, it was great, tried again in economy, it is the cramped seat I have ever been into, for an overseas flight across the atlantic it is inhumane to put passengers in such cramped space. Other than that, everything ok. Took a second flight from Madrid to London, also economy and it was roomy and perfect.
Great staff, just very far from the main terminal, had to run to connect my flight. I had 90 minutes to spare. But my flight from Chicago was delayed also.
My luggage is lost and nowhere to be found, no response from airline
Sitting space was very tight, so eating was difficult. But everything else was good.
They didn't even give us water, everything was sold
i paid accidently for a second bag instead of a golf bag (Eur 40 instead of 50) they would give me credit when i tried to change the second bag from a regular suitcase to a golfbag. The comment was "you made a mistake, your problem"
Terrible app. Working off paper stickies for seat reservations doesn’t work anymore.
Place above head to place the rucksack in is smaller than in other planes, so it needed to be located under the front seat.
Boarding was terrible. We were all cooped up in a small, claustrophobic space awaiting to be let out to walk to the plane. Very cramped and very uncomfortable.
I didn't eat any food so can't comment on that. The prices on the plane are extortionate (as are all prices on planes). Everything else was seemless and a great experience
Nothing unexpected considering it is a Ryanair flight. It does the job. Nothing above, at all.
They were extremely unprofessional and unhelpful at check in. They did not understand laws related to Spanish residents flying with family It was very discriminatory the way we were treated.
Good but both flights were delayed by nearly one hour making boarding tedious. We had to wait with no information
Flight details on public information screen were misleading and wrong.
Lord knows why they had us start boarding when the plane wasn't even there, staff weren't welcoming and the couple next to me travelling with a young child had a nightmare with the baby changing facilities.
On time and reasonably comfortable. These airlines need to find a way of sitting their passengers in queues whilst waiting to board
The flight departed and arrived on time. A member of the staff at the gate was awful. She asked me to get the duty free purchases out of the hand luggage to see if it would fit inside their box, which it did. It was the embarrassment in front of the other passengers and the hassle of getting my stuff out of the bag and back in again that was totally unnecessary. They try to squeeze every single euro they can get out of their passengers. The seats were uncomfortable with little space in between them. The flight was quite noisy with lots of announcements trying to sell food, drinks, gifts and souvenirs etc.
Everything went according to plan. Check in, boarding etc all were very efficient.
