Daily cleaning, installation of cabin HEPA filters on flights from Mar del Plata to Florida
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Cons: "For three Months same movies"
Cons: "We were very pleased with our flight"
Cons: "El centro de servicios al consumidor no contesta las llamadas de forma eficiente. Tuve problemas con el check-in que requería asistencia. Tuve que esperar un total de una hora para ser atendido (dos llamadas : una esperé 35 minutos y colgué y la otra unos 38 minutos más). Al fin y al cabo la persona que me atendió no me pudo ayudar. Me dijo que no podía hacerlo pero que iba a poder asignar dos asientos juntos para mi esposa y yo. Para sorpresa mía no fue así cuando hice el check-in en el aeropuerto tenían a mi esposa y a mi separados. Tuve que aceptar los dos últimos asientos en la cola del avión - los cuales no reclinaban completo. Para culminar; para cuando la azafata vino a proveer el servicio de almuerzo- se había terminado la carne. Mal servicio"
Cons: "Justfly took 32 dollar to have the seats and wasn't asign and I ask for special food and they didn't transmit to Aerolineas argentinas. Justfly me cobro 32 por asignar los asientos y no lo hizo. Tambien pedi comida para diabeticos y no los solicito a Aeroliena argentina."
Pros: "Everything was excellent for the price I paid."
Cons: "Entertainment options."
Cons: "Flight delayed due to a pilot’s meeting. Check in time overall took 1 hour"
Pros: "The set up to board the plane was slow"
Cons: "Allow more time for boarding. prioritize people with small children and disabilities, as well as older travelers and with mobility problems."
Pros: "After we bought waters through the gate, we had to throw them out before we got on the plane. Then every time we would click the button for a flight attendant to come over to give us water, it seemed like an issue. We got maybe a single gulp in every cup. It got to the point where they ignored us."
Cons: "The flight attendants. The food. Being able to bring your own water after buying it THROUGH the gate. Everything."
Pros: "We got there safe, so pilot was great."
Cons: "Flight delayed over 2 hrs with no explanation, flight attendants were not attentive when we called for them, food was not good."
Pros: "DELAYED 3 hours"
Cons: "Very good service"
Cons: "Space!!!! The sits are very small!!!!"
Pros: "Cabin crew was very attentive and helpful. Great service. The plain looked new. Food was very good compared to other airlines."
Cons: "Very rude female employee at 2nd security check point before getting to the plain on the night of April 20. She should be trained better. Having more movie options would be great."
Pros: "seats are comfortable"
Cons: "not many options to watch for 9 hours flight for frequent flyer"
Pros: "Movies and tv shows are bear minimum need to give more verity of movies and English tv shows."
Cons: "Food is very basic and no spirits as far as whisky or vodka, just beer and cheap wine"
Pros: "Great flight!"
Pros: "Food was ok, plane was quiet and dark so could sleep, movies choice was good."
Cons: "Plane was delayed 1 1/2 hours. Seating is tight, especially if person in front of you reclines his seat."
Cons: "It took very long to get the luggage after we had landed"
Pros: "Fast efficient... comfortable seats great crew"
Cons: "I think the menu could be better"
Pros: "Airline had us line up for pre-departure and then we waited 40 min. standing for plane to be cleaned. Otherwise uneventful."
Pros: "Lost money"
Cons: "Lost money"
Pros: "The best flight ever... the crew make the difference, together with the food and the entertainment."
Cons: "(Tight seating) but I’m a big guy so it’s a 50/50"
Pros: "Crew and entertainment."
Cons: "Food and lack of spirits besides beer and wine."
Cons: "The fly asistent was really disrespectful with everyone"
Pros: "Service, food, Argentinian movies"
Cons: "I liked everything"
Pros: "I had a very pleasant flight. The staff were very polite and accommodating."
Pros: "Snacks were good. Boarding process was good. Checked bags were delivered quickly."
Cons: "Entertainment was mainly on spanish. Not many entertainment choices for english speakers. However this was not really a problem because i watched a program that was full of nature and landscape shots so it was ok even though it was in spanish."
Cons: "El cojín del asiento estaba vencido! Se sentía como tener el trasero hundido en un pozo... eso por +8hs... muy poco agradable. Y la comida horrible. Vuelo bastante x AR y nunca me había pasado esto... si se empieza a repetir cambio."
Cons: "Having to have carry on checked once again just before boarding the plane, this was time consuming, we had already been checked at the security checkpoint."
Cons: "Bad service cancel fligths and the costumer never know that has been cacelled no even sorry said also they dont provide mask to slept pooor poooor service"
Pros: "I liked the customer service. They were very accommodating during the pre and post hurricane Irma. The planes are very clean and the service on board is very good as well."
Pros: "Beautiful plane. Luggage pick up was very good and fast."
Cons: "At check in the employees were chatting with each other while we waited excesice time in an extremely large and slow moving line. too little space between one seat and the next one."
Pros: "All my avianca flights on this trip have been delayed. The last one was delayed several hours. There was no air conduction on the flight we were stuck on the track for over an hours."
Cons: "Lost in track, delayed, crew was dismissive."
Pros: "the crew was good the plane os modern and good ammenities"
Cons: "the waiting at ezeoza ,was ectremwly long and exausted"
Pros: "It was a good flight, departed on time, landed on time, crew was attentive and responsive, food was as good as a flight food is anywhere else's"
Cons: "Crying children's, however it is not the airline fault"
Pros: "In general the customer service was excellent"
Cons: "I didn't like time to recovery the baggage. Was 70 minutes"
Cons: "small portion on cofe / wine"
Pros: "Very punctual"
Cons: "Cabin service"
Pros: "Customer Service"
Pros: "Not much"
Cons: "Flight attendants did not answer call button. Pointed out to one that the entertainment center sound didn't work. She gave me another set of ear pugs. Didn't wait to see if that was the problem.....it wasn't. Another just turned it off and restarted and said "that should do it"....it didn't. She also didn't wait around or even check back to see if it now worked."
Pros: "Outbound flite uneventful which was OK but the return flite to Miami we seemingly waited an eternity (well over half hr) to receive our luggage. And they could use a few more personnel who spoke English at both check in at Buenos Airies and on the flite itself. After all it is an International carrier and all aspects of the flight experience would benefit from staff that was multi lingual."
Cons: "In flight entertainment had relatively few, interesting films and no games at all. Food was really poor (for business class) and the drinks on offer were VERY limited e.g. No Whisky at all - despite being on the menu card as available! Only four spirits on offer. Service by the crew was OK but certainly not up to what we are used to in other airlines Business class. Really very little attention given to the passengers (except when asked - not on a preemptive basis)."
Pros: "Boarding in BA was not organized, employees floating around without clear directions. I was an economy class passenger, so food and whatever else was appropriate. Landing was on time but a lot of precious time was lost before I could get out of plane making my connection really tight. Overall I was OK."
Pros: "Comfort of plane, entertainment available, on time arrival. I would never go on american, delta or latam if I have option on aerolíneas argentinas"
Cons: "Food was average, check in process was a little slow, not bad but there is no online checkin available."
Cons: "Really the boarding in BS.AS. to the IS is aweful. So many redundant check points, it's bizarre. Consolidate all into one and stop bothering people and make boarding faster! Also the plane was delayed for a maintenance which should have been done earlier."
Pros: "I appreciated the speed of the boarding process. Boarding from the back of the plane to the front makes so much more sense and gets everyone on the plane quickly!"
Cons: "I liked the snack boxes better than sandwiches."
Pros: "You can feel it is an old plane, some update with some updates on the video equipment. Service and food is not the quality of other airlines in Americas"
Cons: "OK experience, nothing bad"
Pros: "Never using this airline again"
Cons: "Horrible organization"
Pros: "The flight was delay about an hour, on board. The crew was great. No entertainment on board. Good complimentary bar."
Cons: "Being on time"
Pros: "Seat OK, but full row. Social distancing OK."
Cons: "Passengers use face masks for the most part, but encouragement (not enforcement) by crew might be considered."
Cons: "Seat space"
Pros: "Everything was, excellent, especially all the staff, both ground and onboard."
Pros: "Food quality"
Cons: "Service of drinks."
Pros: "Crew nice."
Cons: "Check in very long. Boarding slow. Check in our carry-on’s even though there was plebty if room in the plane"
Cons: "Fue un viaje , sin ningún problema satisfecho sólo con algunos detalles en cuestión de equipaje no se si son los trabajadores de la aerolínea, ya que mis maletas sufrieron varios daños las 4 q traían espero la aerolínea preste más atención en estos detalles ."
Pros: "Same as my previous answer"
Cons: "Same as my previous answer"
Cons: "Very old plane"
Pros: "Boarding was ok, but I was traveling on business clas and service, seat comfort, and food was really mediocre."
Cons: "My seat had the arm rest as well as the cup tray all cracked. Service by the crew members for the business class paxs was really mediocre and very poor."
Cons: "Delayed our flight and we missed our connection. They made us pick up our bags and wait overnight outside the terminal. It was cold (no doors). Only concrete slabs to sit on. It’s our honeymoon...no compensation given. Not even a blanket"
Pros: "Once again the plane ride was smooth. They transferred my bags. They gave us a croissant sandwich, beer, and yogurt at no cost. Loved the selection of movies."
Pros: "The plane had TVs for each seat. The seats had a footrest! Service was awesome."
Pros: "Great service! Clean plane, punctual, personal t.v."
Cons: "On my way back, it took long time to check the luggage in I was seated almost at the end. No personal t.v."
Pros: "The cabin was kept quiet, dark and orderly for the night flight."
Cons: "Same as above. The seat in economy is truly an endurance test. No way to go to sleep."
Cons: "No option for movies or chance to charge the cell in the plane."
Pros: "Even with the flight almost full the crew managed to accommodated us together, excellent team work"
Cons: "Booked 6 days prior the flight and the put my wife and I in separate seats between strangers"
Pros: "I liked how staright-forward the whole process was. No different if I was flying anywhere else. I didn't feel like I didn't know what was going on because I didn't speak Spanish."
Pros: "We arrived 14 minutes before itinerary !"
Pros: "I like the most the VIP. Lounge. The services were excellent. The beverage and. Food. No complaints. Happy to spend 4 hours. After this experience finally my flight back to Miami. I paid $ 49 for a premium economy seat 6A. I'm 6 feet. Best choice. No problem. In general a good experience"
Cons: "The food. Was so-so"
Pros: "Flight attendants were nice and helpful. Food was great."
Pros: "COmfortable seats and great staff. Food was the most bland that I have experience on Aeromexico but they all can't be home runs."
Cons: "Entertainment system had malfunction and was down for half the flight. Leaving me halfway through a film (pet peeve)."
Pros: "Horrible! They changed my flight to much later. I’mnstill in mexitco city waiting for my flight to Lima. Hated it."
Cons: "It changed last minute. I was supposed to be in Lima for my dad’s surgery"
Pros: "2 problems - there wasn't enough time scheduled between my connection in mexico city when i was coming from florida to get through customs so I missed my connection and there wasn't any aeromexico staff around to assist. - the personal screens in each seat on the last flight from Mx city to Guadalajara couldn't be shut off and I was forced to have commercials being flashed very close in front of my face when I wanted to relax."
Cons: "2 problems - there wasn't enough time scheduled between my connection in mexico city when i was coming from florida to get through customs so I missed my connection and there wasn't any aeromexico staff around to assist. - the personal screens in each seat on the last flight from Mx city to Guadalajara couldn't be shut off and I was forced to have commercials being flashed very close in front of my face when I wanted to relax."
Pros: "on time boarding"
Cons: "Lots of turbulence in the trip caused by bad weather."
Cons: "The flight gate was never posted on the departures screen, if it were not because we kept asking we'd have probably missed our flight. The flight was also delayed by 2 hours and we were never informed of this...it just happened as we went in circles around the airport."
Pros: "No Kosher food option is unfair and not right."
Pros: "inflight entertainment"
Cons: "As they tend to do, three flight delays and changes, totaling almost seven hours with no communication from the airline, leaving all passengers in the dark, no customer service, no one to answer the phones, etc. Long lines to find out no info available, flights taken off screens, no updates. Waited in the Airport from ^ am for a 9 am flight, which finally left at 4 PM. No vouchers, no nothing!!!!!! The customer service would be rated poor if they had any at all"
Cons: "Typo in my boarding pass-- spelling of my name-- so confusion and delay with TSA. YIKES-"
Cons: "Pilots were late to flight...m"
Pros: "I slept well."
Cons: "The a/c could've been a little colder."
Pros: "Everything was great"
Pros: "Crew was nice"
Cons: "I got the last seat on the plane, and it smell pee all the way. Disgusting."
Pros: "I liked the service, entertainment, pretty much everything. The flight attendants were really nice. I also liked that the plane it's always on time like boarding time a little late but landing time is on point, I've enjoyed my first experience with this airline."
Cons: "I didn't like the boarding process because it's not organized, like they could just make it zone by zone instead of just doing whatever they want. It makes everyone get irritated and very upset."
Pros: "Everything is better, from aircraft to service to food to the fact that they don't charge for everything. And yet, they are successful. Aeromexico is a great example of a great airline."
Pros: "The service"
Cons: "The screen on my seat didn't work so I couldn't watch any movies. Crew was late arriving so we departed late. Check in procedure in MEX for connecting flight is a NIGHTMARE."
Pros: "good food, good entertainment, on time departure and arrival"
Cons: "Kayak DID NOT reserve a seat for me and I was put on waitlist-even with a purchased ticket."
Pros: "I like the service on my way back home. The movies were up to date."
Cons: "On my way to mexico wasn't as pleasant because i wasn't served anything to drink. The flight attendant asked me but then walked away and never returned."
Pros: "At least they put me up in a nice hotel and paid for transport"
Pros: "Chairs where comfortable"
Pros: "Customer service"
Cons: "Late departure"
Cons: "LACK OF COMMUNICATION OF DELAY, BAD ATTITUDE FROM CREW, OLD PLANE AND ENTERTAINMENT SCREEN NOT WORKING"
Cons: "Not enough drinks offered"
Airlines flying from Mar del Plata to Florida have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Mar del Plata to Florida
Masks required on board, masks provided on flights from Mar del Plata to Florida
Social distancing seating
Middle seats unavailable to book on flights from Mar del Plata to Florida
Testing for antibodies, testing for symptoms for flights from Mar del Plata to Florida
Waiving of change fees. Search flexible flights from Mar del Plata to Florida