Find cheap flights from South America to Florida

Pros: "Clean airplane, is ok food ,"

Pros: "I got an upgrade being a gold member."
Cons: "Food. AVIANCA has been lowering the quality and quantity of food, now money is saved even sacrificing bread..."

Cons: "The ticket didnt have seat assigned until last boarding minute it was stressful"

Cons: "The only problem I find now with Avianca is that you can only fly with one checked bag! This makes it very difficult and annoying for me and my family"

Cons: "Legroom"

Pros: "Sitting in the back places, away from bathroom nobody is disturbing you specifically in 2-4-2 configuration of A330"
Cons: "Flavorless for cooked food"

Cons: "Better travel With another airline"

Cons: "One of my bags did not arrive in the same flight. I received the bag the next day"

Pros: "Same as above"

Pros: "Entertainment"
Cons: "Food"

Pros: "Nothing !!"
Cons: "Customer service of the manager on duty at the time"

Pros: "Overall everything went well. Boarding was easy, quick, and the crew very helpful."
Cons: "I felt the space between rows is a bit tight and the food was fair."

Cons: "They need to make premium passengers know where they are supposed to board...which line"

Pros: "The movies were the only good thing in this flight because the food sucks and the seat are very uncomfortable, which makes think on not to take Avianca for long distance trips anymore"
Cons: "The flight was delayed (53 min) and they only announced once the change in the gate from 51 to 43, many people were lost without knowing were to go."

Cons: "They sold my tickets and i couldn't fly to quito, so. The worst service ever"

Cons: "Terrible serive"

Pros: "Really confortable chairs and friendly staff"
Cons: "Some of the outlets weren’t working"

Pros: "Crew service inflight are very well trained."
Cons: "After I checked in online, I noticed that my flight was delayed from 9 pm to next day at 3 am. I called the help desk and after 40 minutes and 4 different people they said that in fact that the flight 008 from Bohota to Miami was delayed. Very Poor communication between company departments and poor communication alerts to costumers. In addittion, the only explanation from counter staff was "airplane maintance". Really? For an international flight from Bogota where you have located your main airplane base ? I do believe that land staff is very poorly train compared to inflight crew. Land staff has very poor supervision to improve costumer service."

Pros: "Flight was on time"
Cons: "Plane was extremely old. It sounded like if it was going to break"

Pros: "NOTHING"
Cons: "Flight was delayed. We were placed on a bus for over 40 minutes. Plane was not ready. Gate personnel had no idea, lied to us. A complete disaster. NEVER AGAIN"

Pros: "Good service well kept airplanes"

Pros: "Español todo muy bien no tengo. quejas ninguna. Los. Felicito!!!"

Pros: "Entertainment was good. Comfortable airplane. Crew was polite and helpful. I don’t usually eat in a plane, but the meal was not bad at all."
Cons: "First of all the flight was very late, so I missed my connection flight from Miami. I couldn’t get home on the other airline because it was full, so I had to buy another ticket to another city and had a family member pick me up, so we drove an additional hour. From the time I went to the airport in La Paz, took me 24 hours to get home. I had to work the next day."

Cons: "I had cancel my flight with Avianca due to hurricane Irma and the airline would not cancel. It does not want to return the money"

Pros: "The same"
Cons: "The same"

Pros: "in Overall the trip was good I'd like de services in the plane and the entertainment"
Cons: "I didn't like the delay in Lima and the poor information of the personal in a land."

Pros: "Very good overall. Crew thinks they are in the titanic or something they try too. Ugh to make it seem like it is luxurious but it nothing but."
Cons: "The food is the worst on earth !!! Crew terrible , with attitude"

Cons: "Apparently our seats got sold to someone else and they had to send us to Panama and then Miami with another airline (Copa Airlines) with their oldest plane. Longest and slowest line at check in counter. Very disappointed. They said we were going to get a refund and haven't seen it yet."

Pros: "On time flight and smooth takeoff and landing."
Cons: "Food was ok."

Pros: "Commuted all summer between Miami and Bogota. 5 times on Avianca, 4 times on American, 1 time on Latam. Avianca is the best of the three."

Pros: "The flight was on time"
Cons: "The entertainment system never work during he whole flight."

Pros: "Pilot excellent even in bad weather"
Cons: "Food very bad"

Pros: "Much better boarding experience and many new movies to choose from. I watched the new Beauty and the Beast."
Cons: "Their protocols for taking off and landing are a little dated. Passengers are not allowed to use blankets during take off/landing, also all window shades have to be open. They were very serious about it."

Pros: "Breakfast was good. The plane was an airbus 330 very comfortable."

Cons: "The crew only came by once with a drink and would not let me have a drink before noon."

Cons: "Smaller plane 3 seats on each side is always uncomfortable"

Pros: "Modern comforts, pleasantries, good service, clean, spacious Searle Inc. Great experience. Felt like flying in the old days. Great planes."

Cons: "the food between bog and mia was horrible a very hard and greasy piece of meat. the entertainment system had to be rebooted 4 times, it started working one hour into the flight."

Cons: "Chair a bit uncomfortable"

Cons: "Estábamos en las sillas de atrás y se demoraron mucho tiempo en servir el desayuno. Debieron empezar a servir el desayuno de la mitad del avión hacia atrás."

Pros: "The flight departed on time which was great, and the service was good. Comfortable seats and good food."

Cons: "Pessoal despreparado, levei meu cachorro de suporte emocional, me colocaram em uma poltrona qualquer, apertada. Sendo que em outras cias colocam na primeira fileira para o cachorro poder ficar no chao. O meu voo foi cancelado e me colocAram em outro horas depois, um transtorno, e para completar estou sem minhas malas, porque nao sabiam o que tinha acontecido. Estou em orlando sem nada! Nao recomendo!"

Pros: "Food, leg room and attentive attendants"

Cons: "Attitude of the employees, organization of the airline, no assistance what so ever, lost baggage most terrible flight ever"

Pros: "The punctuality is good, the crew is good."
Cons: "How can you sell a full fight on an Airbus A-330 and not have enough food for everyone?! On this flight, me and my son were left without a hot breakfast and their excuse was "sorry, we ran out" so we got only the leftovers from the serving trays. It's sad how airlines keep getting worst by the day."

Pros: "Entertainment selection was good."
Cons: "The flight back to Miami got a 6+ hour delay."

Pros: "the flight was good"
Cons: "Personal attention was pour,just like to do the job.pour courtesy."

Pros: "La comida es lo mejor"
Cons: "El embarque en MÍA fue un desastre."

Pros: "Good selection of movies, the attention of ground personnel was good this time ... should work more to improve passenger attention on land."
Cons: "Luggage takes a long time to be delivered, the food was better before."

Pros: "Copa messed up the first flight on 2nd of august for me by overbooking. And today they had me wait till everyone boarded because they made some sort of mistake and couldnt verify online or web checkin"
Cons: "See above"

Pros: "Excellent"
Cons: "All is ok"

Cons: "No seats assigned"

Pros: "On time!"

Cons: "My lay over was too long. I originally booked with a shorter lay over and it was changed 3 weeks ago by Copa"

Pros: "Copa is always on time"
Cons: "Nothing I’m so glad"

Pros: "Great seat. Right behind first class."

Pros: "On time always"
Cons: "Improve que aire conditioner on the aircraft before departure... is very hot Panama!"

Pros: "Good"

Pros: "Alll"

Pros: "Flight was delayed because "they did not have a plane"....this does no make sense.... The food is always very poor ....my tray was almost half empty with the food....however the small portion of meat (just a snack) was tasty."

Pros: "Same as above."
Cons: "NIL"

Pros: "buen avión"
Cons: "falta entretenimiento a bordo"

Pros: "On time"
Cons: "Chairs"

Pros: "Punctuality"
Cons: "Food very average"

Cons: "En Panamá muy mala la atención y muy despotas"

Pros: "Such delay in perfect weather condition and no mechanical problem .... is ridiculous. A crew change should be planned for and should not cause a delay."

Pros: "excelente servicio y puntualidad"

Pros: "Outstanding customer service; complimentary food AND alcoholic beverages; on-time flights; great value!"
Cons: "Cabin temperature could hsve been cooler."

Pros: "Crew was so friendly and nice"

Cons: "You sold me a return flight that I didn’t selected. Make make me to pay an other ticket to get back home."

Pros: "We made it on time"
Cons: "The food was not very good, the crew can offer water more often"

Cons: "The quantity of the food was few"

Pros: "The service, the food, the Copa Club"

Pros: "Absolutely nothing."
Cons: "Your call center, and your offices are so seriously deficient. I as assured by agent that I was assigned seats 5. They lie to your face. The problems are then at the airport."

Pros: "Food was okay and flight was comfortable enough to sleep through."
Cons: "Flight was delayed and we sat on the tarmac for ages."

Cons: "We waited on the tarmac for an unusually long amount of time."

Pros: "Food, attention, kindness"

Cons: "i travel with copa every year, and for the last 2 years i have experienced problems with them. specially with the reservation and the luggage. I like to buy my ticket 3 to 4 to months ahead so i can reserve my seats in the first rows. When it is the time to do the web check in, they change my assign seats and separates us in different seats back in the airplane."

Pros: "Food and sandwiches are tasty."
Cons: "No movie!, uggg... The real problem though is 1) they changed the gate on a connecting flight. Copa seems to make gate changes on all flights without notifying passengers. If you don't watch the board you'll miss your flight. Why not send a crew member to the gate you told passengers to go to , and put a sign by that gate notifying passengers of the change! So stressful!!! 2) In transit passengers catching connecting flights, Copa to Copa, have to go through their security again! What, why?? We cannot eat, drink and relax at the gate because no fluids are allowed AT YOUR GATE. We are not talking ourtside security, you are already in the security areas. Even to go to the bathroom you have to go in and out of security, again! Stupid!! We didn't leave the terminal, and you're making us miserable!"

Cons: "check in"

Pros: "Los representante son despotas y coperan en las necesidades que se le presentan a uno y y son exagerados para cobrar por las maletas"

Pros: "Boarding is very orderly. Flights are always on time with Copa, which makes them a very reliable carrier. Planes are modern, clean and well maintained. Copa offers free headphones, meal and drinks, which is very rare on short flights. I was glad to enter a cool plane, as the Tocumen Airport was without air conditioning service."
Cons: "Tocumen Airport is always crowded, noisy and this time around was without air conditioning. As their main costumer, Copa Airlines should pressure the airport authorities to keep a standby AC system in place or replace it with one that can better handle extreme traffic of people."

Pros: "Boarding area at Medellin Airport is clean, roomy, comfortable, modern and bright. Boarding is very orderly. Flights are always on time with Copa, which makes them a very reliable carrier. Planes are modern, clean and well maintained. Copa offers free headphones, meal and drinks, which is very rare on short flights."
Cons: "Entertainment options on Copa planes are very limited, but understandable on such a short flight."

Cons: "very cold on the plane and don't provide blankets!"

Pros: "Boarding process went very smooth and plenty of legroom and overhead storage"
Cons: "Volume didn't work on armrest . Volume was stuck on very high volume making the in flight movie not watchable. No choice for food"

Pros: "Nothing. They said I was a no show on Wednesday Miami Panama and cancelled my reservation. They made me go to The airport and didn't even apologize. Unbelievable mistake."
Cons: "The way I was treated"

Pros: "Friendly crew. Helpful."
Cons: "Media offering in the plane was somehow limited."

Pros: "Please see above"
Cons: "Wheel chair service was bad"

Pros: "This is not the first time flying this itinerary. So , my review counts for many trips. The good: crew, on time, short connection time"
Cons: "always the worst food. Sometimes, unedible. A bowl of pasta with one tablespoon of tomato sauce. Another choice was tough beef. I mean, really hard to chew beef."

Pros: "Flight includes meal, seats have USB charge ports."

Pros: "The crew were very kind and attentive."

Pros: "I now am a fan of COPA airlines"

Pros: "Everyone was friendly"
Cons: "First two landings were hard hitting to the ground. Kinda scary."

Pros: "My flight from mde Pty jfk was excellent, on the first leg we have a medical emergency, flight attendants were really calm and on a 55 minute flight they provide us with a full service and help the passenger in need, on the second meg, the service was ojtstanding, Copa is and will be one of the top choices to go home."

Pros: "It's the best airlines customer service , good price ,"

Cons: "Crew served drinks immediately after the captain told everyone to fasten seat belts for turbulence. Maybe try meeting industry safety standards next time."

Cons: "Food"

Pros: "modern aircraft, everything else was terrible."
Cons: "rude crew, they go out of their way to make you feel uncomfortable small portions of food"

Cons: "copa management delayed the flight 1 hour 45 minutes to wait for 17 people arriving from ecuador to Panama to connect with the miami flight. With no notice the left us sitting in panama airport till 130am...Arrived Miami at 340am!!!!!! Copa saved a few dollars on not having to put passengers on a hotels but lost 2 clients who pay for 1st class tickets for good...."

Cons: "El espacio entre asientos es muy reducido. Las rodillas pegan contra el asiento de en frente. Muy incómodo y genera impacto en la espalda."

Cons: "The flight was delayed more than an hour. The seating is super uncomfortable, a small sandwich is all we got for an almost 4 hour flight plus the delay. No entertainment on board makes it a killer. I will no longer be booking any flights with LatAm."

Pros: "No waiting"
Cons: "Food"

Cons: "Terrible food"

Cons: "One bathroom was out of order, and movie system did not work"

Pros: "The crew was extremely helpful with my insulin dilemma given the limited resources they had at hand."
Cons: "Food. And some entertainment on an international flight."

Cons: "No retrasos"

Cons: "Too tight, no entertaintment"

Pros: "The Crew tried to work with what they have."
Cons: "1. Plane to small. there was no room. 2. Flight was delayed for 2 hors. 3. my suitcase was sent down to storage and my back pack have to be put under my feet. but there was two more tenet my seat already. 4. We have to board the plane in the middle of the airport. and have to walk a lot to get the gate signed. 5. Once arrived I had to connect to American Airlines flight and have to walk one mille and change to get to the other side of the airport. It will be ok, but I was with a 3 year old minor and I have to deal with this and the child"

Pros: "Excellent"
Cons: "9.0"

Pros: "The plane 787- 8 is new and realy comfortable"
Cons: "Too much bread at dinner The flight was delayed more than 15 minutes"

Pros: "The crew had a nice attitude."
Cons: "Entertainment system it is necessary an application and also it requires to use a personal device but there is not any USB or power socket."

Pros: "Landing was perfect!"

Pros: "The flight itself was great because there were personal TVs for everyone that had a wide selection of movies and games. It had more categories on it but little time to explore in the short plane ride after the movie from BWI to MIA. Great pilot, little motion sickness and great staff."
Cons: "I did not like how I came with my family and the clerks did not even try to seat us together, just gave us our tickets and sent us on our way, even after mentioning we had under age kids with us and a 2 year old who WILL CRY if not seated next to my other 2 family members."

Cons: "no customer serve no help"

Pros: "Seats were very comfortable. This was an overnight flight and the noise was very low."
Cons: "When I got to Miami they had changed my next flight until the next morning. They did not offer me a hotel or anything. I had to wait in line to try to get on a flight to RDU. Then I had to wait in the airport for 12 hours to get a seat."

Pros: "Nothing"
Cons: "Our flight was delayed 2 1/2 hours Making us be late for our connection. We made it to the flight but it was a real hassle."

Pros: "Great service!"
Cons: "The food"

Pros: "Clean"
Cons: "That there was a friend of the staff seated in seat 7 aile and the steward from first class kept on asking her if she wanted something to drink he didn't ask anyone else She asked for something and they brought her what looked like a cell phone in a blue case She was treated way better than all the other passengers and I just thought why can't we all be treated the same way"

Pros: "Lack of maintanance the pilot had to turn around in the runway because the plain had no sufficent gas. Maintanance should be constant not reqctive of the situation"

Pros: "Service was very good and professional"
Cons: "Flight was packed but thats expected"

Pros: "Punctuality. attention of stewardesses"
Cons: "nothing"

Pros: "Smooth flight, on time"

Pros: "Everything was excellent."

Pros: "Easy boarding and organized staff. Friendly staff overall."
Cons: "Terrible terrible food- no TV (really? in 10 years flying to Colombia this was a first) seats were very uncomfortable, no room to move the legs, the seats were super old no room at all. I have traveled with LATAM before and I had good experiences, with no complains. But the flight from Bogota to Miami on may 29th was mediocre and it seems longer than it was. That plane should be used for shorter flights and not a 4 hour international flight. I am not expecting first class seats and 5 course meals. But for the same price I could have used other airlines."

Pros: "The crew was professional and friendly."

Pros: "First of all, all of the information regarding the flight listed the carrier as Latam. However, the flight was actually an American flight. Based on the confusion I missed my outgoing flight. Thereafter I purchased a oneway ticket to Medellin on another airline only to learn that they cancelled my return flight. They wanted to charge me almost $600 to rebook! I ended purchasing a ticket with different carrier. Money paid to Latam was wasted."
Cons: "Nothing"

Pros: "airplane was new"
Cons: "i was not able to do online check in"

Pros: "customer service in Bogota"
Cons: "needs to download the app to watch movies if you do not have a I pad or smart phone????"

Pros: "Punctuality"

Pros: "El cumplimiento"
Cons: "El costo de los productos en vuelo y que no tienen cambio."

Pros: "Service"
Cons: "It was delay. 2 hours."

Pros: "I flew from Baltimore to Miami to Bogotá with zero issues. I am a musician and was traveling with my guitar, nobody hassled me and there was adequate space. The only issue was in Bogotá for my return flight. After struggling with the LATAM kiosk machine I was told by a LATAM ticket agent that flights from Bogotá to Miami are through American Airlines. Luckily a very nice American Airline agent accompanied me back to LATAM and convinced them my flight was with LATAM. Everything else was simple and easy!"

Pros: "This was the last leg of a very long trip. It went great and the whole trip went as planned. Highly recommend LATAm and American."

Pros: "Smooth flight landed a little ahead of schedule."
Cons: "Had an isle seat on a red eye flight and I kept in my seat, attendants would walk by without disregard that people were sleeping and bump into them. I always fly window but there were no more available. I didn't get any drink or food but I did smell it when it was being served."

Pros: "The planes were new and immaculate, seats were comfortable, we were welcomed by the flight crew upon embarking, and there was a wonderful selection of entertainment."
Cons: "The food selection was rather light, especially for those with celiac issues and or vegetarian."

Pros: "Good crew, good service and nice food. Great selection of movies"

Pros: "El sistema de registro fue rápido, el abordaje también, el avión estaba en buenas condiciones de aseo y comodidad, la tripulación fue muy amable, el vuelo salio a tiempo."

Pros: "The flight was good. The food was good. They gave complimentary wine and whisky. Comfortable for a long distance flight."
Cons: "The bad was that the jewelry was stolen from my bag (checked in). If you have valuables, even inexpensive jewelry, take it with you on board."

Pros: "The flight was about 85% empty! Loved the whole row to myself. Staff was extra friendly probably because it was the last flight and everyone was comin back home. Arrived early, and smooth landing."
Cons: "No complaints here."

Cons: "Because of the terminal staff, I did not make this connection and had to spend the night in Santiago, and then wait for a flight to Sao Paulo and then to JFK, which added another 18 hours to my trip. This caused much inconvenience for me as I could not get home when I was supposed to. At least some of the terminal staff should have a good command of English and supervisors should be more willing to step in and help. I will try very hard NOT to fly with LAN again."

Cons: "I have not got one piece of luggage yet. I am in Cali Colombia. Have not received any any notification!!!!!!"

Cons: "Baggage allowance is just one bag. With Avianca or Copa you get two. This is very critical for me."

Pros: "Again great staff"
Cons: "My headset did not work so I could not watch any movies during the 6 hour flight"

Pros: "Crew was polite"
Cons: "the flight was delayed"

Pros: "Lan is a very good airline for the most part. The flight was comfortable and it was easy to transfer from one flight to the next."
Cons: "During one of our layovers someone went through both me and my traveling companions bags. In my bag I found a pair of mens socks and my belonging were left a complete mess. My traveling companion found wrappers for candy inside of her bag and the inside pockets and zippers had all been undone. I am not sure if this is the fault of LAN or of the ground crew at the airport."

Pros: "I seat on 13th row with my husband, which was more comfortable than the way in."
Cons: "They did not serve breakfast."

Pros: "Someone in the arrival flight left a vomit on my two seats 7D and 7F. The vomit was cover by the blanket, the airplane took off with out me and my wife having The setas belts on. I told The flight attendant what was hapening.,,, she told the capital before took of but they they told me sorry and we flew 5 hour to Miami with the vomit, the smell, with out security and more!!"
Cons: "Someone in the arrival flight left a vomit on my two seats 7D and 7F. The vomit was cover by the blanket, the airplane took off with out me and my wife having The setas belts on. I told The flight attendant what was hapening.,,, she told the capital before took of but they they told me sorry and we flew 5 hour to Miami with the vomit, the smell, with out security and more!!"

Pros: "On time, easy boarding, good entertainment options, pillow blanket and headphones provided, wine and whiskey served free of charge, friendly crew"
Cons: "The food is okay but not great"

Pros: "Excelentes!"

Cons: "Fue un viaje , sin ningún problema satisfecho sólo con algunos detalles en cuestión de equipaje no se si son los trabajadores de la aerolínea, ya que mis maletas sufrieron varios daños las 4 q traían espero la aerolínea preste más atención en estos detalles ."

Pros: "Attention"
Cons: "Better seats"

Cons: "Very old plane"

Pros: "I liked that there was no bag fee. A meal was included with each flight. Complimentary cocktail! Free entertainment and all flights were on time!"

Pros: "The crew was exelent, seat was very confortable"

Cons: "Lack of coordination!! Flight being delay!!!"

Pros: "The plane had TVs for each seat. The seats had a footrest! Service was awesome."

Pros: "I made it to Mexico"
Cons: "Nothing bad about this flight."

Pros: "Great service! Clean plane, punctual, personal t.v."
Cons: "On my way back, it took long time to check the luggage in I was seated almost at the end. No personal t.v."

Pros: "Efficient and respectful staff. Treat to have wine with the pasta dish that was served."
Cons: "I am only 5'2...a short woman so the seat does not fit me . My feet can not rest on the floor and the headrest does not adjust for me. It makes for a most uncomfortable 18 hours from Lima."

Pros: "On time, fast boarding"

Pros: "I was pretty happy with the legroom, didn't feel too cramped. Good service and on time departure / arrival"

Pros: "Punctuality."
Cons: "No option for movies or chance to charge the cell in the plane."

Pros: "Arriving at my destination without any problems"
Cons: "Boarding at Lima wasn’t well organized. Delayed arrival at Mexico City due to bad managing. Food wasn’t good, except the desert. Wifi in the plane wasn’t working, neither charging ports. Baggage checked not to my final destination, so had go with all my luggage through customs again."

Cons: "No Wi-Fi"

Cons: "Food was aweful not even edible"

Pros: "Airline generally decent"
Cons: "No one attending kiosk to check in an hour before boarding time ...forced to move my flight to the next day (and pay for it). Have never been so upset with an airline"

Pros: "good customer service,take care everything ok"
Cons: "no problems at this time"

Pros: "We loved the service, the seats comfort, and the punctuality."
Cons: "There’s always a ‘but’... if your hub is the Benito Juarez... you have to do something! The service at the airport is simply TERRIBLE."

Pros: "Free in-flight entertainment, and headphones are great for a long flight like that, plus the food was decent."

Pros: "I like the most the VIP. Lounge. The services were excellent. The beverage and. Food. No complaints. Happy to spend 4 hours. After this experience finally my flight back to Miami. I paid $ 49 for a premium economy seat 6A. I'm 6 feet. Best choice. No problem. In general a good experience"
Cons: "The food. Was so-so"

Pros: "Free entertainment was nice."
Cons: "This flight was fine the next flight was not"

Pros: "On time"
Cons: "So so beverage selection"

Pros: "Free tv"

Pros: "Flight attendants were nice and helpful. Food was great."

Pros: "The movies"
Cons: "Los asientos pequenos"

Cons: "They didn't make announcements at the gate, no last call for boarding, etc. They also changed my departure time out of Lima, which caused me to miss my connection in Mexico City and caused a 5 hour delay."

Pros: "Entertaining system was good but food and service was terrible"
Cons: "Food service seats were all terrible"

Pros: "Dreamliner, fast boarding."
Cons: "Few food for such a long flight. Don’t manage kid bothering other passengers."

Cons: "Pilots were late to flight...m"

Pros: "Perfect."

Pros: "I slept well."
Cons: "The a/c could've been a little colder."

Pros: "Comfortable"
Cons: "None"

Pros: "Delay"

Pros: "Everything was great"

Pros: "Crew was nice"
Cons: "Food"

Pros: "Very courteous crew. Great service. Food was excellent. Bilingual staff and no flight delays."

Pros: "Tv, left and were on time to destination."
Cons: "Flights did not have gate number assigned until 1 hour before. In Lima we could not get ticket via kiosk. We waited until three hours before to get tickets at the counter. One hour of the time waiting was a team meeting of employees in front of the ticket stand while the line grew to 60-70 people. None of the employees acknowledged the line until they were done."

Cons: "I got the last seat on the plane, and it smell pee all the way. Disgusting."

Pros: "Everything is better, from aircraft to service to food to the fact that they don't charge for everything. And yet, they are successful. Aeromexico is a great example of a great airline."

Pros: "The service"

Pros: "puntualidad de la llegada"
Cons: "mucho tiempo esperando en linea. fue muy dificil a encontrar la sala de embarque-no estuvo en las pantallas en Mexico."

Pros: "The Aeromexico staff is polite and respectful. There were movies available on the flight."
Cons: "At first we were told we needed to pay an additional fee for departure tax. I researched this issue ahead of time and knew the departure tax is now included in the ticket price--it has been that way for a couple years. We had to explain that to the Aeromexico agent. But to her credit, she looked into it and eventually agreed we did not have to pay the extra fee. It cost $65 for an extra bag. Seems steep but whatever, we paid it. The gate changed but no one told the ticket counter. When we arrived at the gate, dozens of other passengers were there but the electronic board stated the flight was at a different gate. Aeromexico staff needed to look into it to discover the gate had been moved. Not impressed with their internal communications. The flight departed about 40 minutes late. Not bad. The food was awful. Could only eat the cookie."

Cons: "Kayak DID NOT reserve a seat for me and I was put on waitlist-even with a purchased ticket."

Pros: "At least they put me up in a nice hotel and paid for transport"

Pros: "Chairs where comfortable"

Cons: "LACK OF COMMUNICATION OF DELAY, BAD ATTITUDE FROM CREW, OLD PLANE AND ENTERTAINMENT SCREEN NOT WORKING"

Pros: "too tired to notice anything wrong"
Cons: "Too tired to notice anything wrong"

Pros: "For a 5.5 hour flight its ok, the seats have enough space, one meal is provided and a snack. Entertainment options were ok, a couple of new movies."
Cons: "Since we get to the airplane as soon as other passengers arrive in the same plane, it is not very clean, how much can they clean it up in 15min? Also, no pillows or blankets. This was not an economy or discount airline so I dont think its acceotable."

Pros: "The flight attendants were amazing"

Pros: "Nothing"
Cons: "Very bad operation at the gate i was ticketed with a new ticket because the flight was late and others and i miss a connection the agent who was at the end of her shift gave me a ticket in error i was pulled off the plane and not permited to fly until the next day"

Cons: "The food, the service and it was delay"

Pros: "Friendly Crew."
Cons: "The food that was served."

Pros: "Real nice people at check in and flight crew was really nice"
Cons: "N/A"

Cons: "The check in"

Pros: "Everyone was quick"
Cons: "Small seats"

Pros: "Todo bien"
Cons: "Todo"

Pros: "Finally taking off"
Cons: "Being stuck on the runway"

Pros: "Comfort level on the plane was beyond my expectations. Seats, noise level, and elbow room excellent. I will definitely take another flight with American."

Cons: "Beverage service 10 minutes before landing. The cabin crew waited quite some time before starting service which meant they finished late"

Cons: "No space! Glad I was sitting next to family! Seats were tight...no leg room...long flight!"

Cons: "I am missing two items that I had in my checked bag and my clothes and belongings were all messy as if it had been gone through. I am very upset that these items were likely taken by whoever went through my bag."

Pros: "I liked that you could watch TV and movies from your personal device without a charge."
Cons: "That the flight was delayed."

Pros: "I did not die"
Cons: "planes were old, they lost my checked bags, the seats did not recline on a 5 hours flight, the movie was the same for everyone on the plane, food was a disgrace, seats were so small I was pretty much bitting my knees the whole trip. Overall, I am ever flying with American Airlines or Latam ever again."

Pros: "The attendants helped you with all your needs. They were professional and fluent in the languages necessary to help the passengers. Very impressed"
Cons: "Good was good. Snacks and beverages were awesome."

Pros: "From start to finish everything went smoothly. Love the spacing of the seats too. Flight attendants were very attentive."
Cons: "The volume over the speakers were very low. Couldn't hear what the captain was saying, whenever he spoke."

Pros: "The boarding process was easy and the seats were extra comfortable"
Cons: "Nothing"

Pros: "Nothing, worse customer service also"
Cons: "Everything, we lost our connections, they didn't help us out with our next flight"

Pros: "I fell asleep and missed dinner. When I woke up one of the stuff came up to me and asked me if I would like to eat something and went especially for me and got me the the dinner portion. Although we had a delay I was informed promptly and the staff apologized for my inconvenience. The airline took responsibility and did not blame the delay on other factors. Thanks for being honest"

Cons: "I had a 6 hour layover in London but the American Airlines still couldn't get my bags from terminal 5 to terminal 3 and i flew into Miami without my bags! Thank you for making my life harder!"

Cons: "HORRIBLE experience. I had a flight delay that forced me to reschedule to a flight the following morning and caused me to pay for an overnight at a hotel; none of the staff seemed to care whatsoever about their customers' travel plans or experience, giving us little to no information up to the point of canceling our flight, and doing even less to accommodate when plans were foiled. I honestly am waiting for a refund at this point. Terrible trip with American Airlines."

Pros: "Nothing"
Cons: "Super old planes, couldn't control a/c or had a tv."

Pros: "Great choices of movies and the system was good"
Cons: "the food was awful and the crew seemed stressed out and not flexible at all."

Pros: "The only good part was that I had no one sitting next to me"
Cons: "We had a 8 hour delay in Lima and the customer service was terrible. I did not know what was going on for hours on end and they keep giving all the passengers the loop around. I work in the hospitality industry and this isn't the way to treat your paying customers"

Pros: "Nice flight attendants!!"
Cons: "We boarded an hour late with no explanation then left even later because we were so far back on the run way. Also the last checking me in was not the kindest! Nor was the man who scanned my ticket to go on the plane."

Pros: "Seat"

Pros: "Getting to my seat was overall the best experience. Out side of the finally walking onto the plane and sitting down, over an hour late, it was less than mediocre."
Cons: "If the plane was on time and didn't run an hour and 20 Ish minutes late, it would have been fine, except for the blinking over head reading light that would flash in my face every 20/30 seconds that could not be turned off being due to, as the flight attendant said, "they all do that"."

Pros: "Arrived early and flight wasn't packed."

Pros: "The inflight crew was outstanding!"

Pros: "Puntuality in both fly's"

Pros: "Value for money"
Cons: "The staff doesn't hold passengers accountable to carry on bag size and additional bags. It results in cabin luggage storage being full before 3/4ths of the passengers board."

Pros: "Exit row seating."

Pros: "entertainment displays on the back of every seat headrest. Nice room on Main Cabin Xtra, even with someone in the middle seat."
Cons: "1 of the flight attendants was pushy(older caucasian lady)"

Pros: "The guy at the check in counter was awesome, even though his English wasn't great. He upgraded me to the exit row seats since my legs are long; usually you need to pay for this. The seats were huge and comfortable, though the arm rests didn't move, so you could stretch out (the flight wasn't that full)."
Cons: "One flight attendant was basically rude to everyone. She was so comically unfriendly that people on the plane were actually mocking her (for good reason). She refused to explain to us how the emergent slide worked. We asked because the visual instructions on the door were different from those in the seat back pamphlet. In fact, I still don't know which directions are the correct ones (they were contradictory)."

Pros: "Boarding and baggage."
Cons: "This was a long non-stop flight from Miami to Denver. Over 4 hours. So I took the plunge and bought first class. I always fly first class on any flight over 2 hours. However, I was disappointed. The food was so-so and insufficient. The drinks were also not enough. The video displays were small and poorly located for the movie. The seats seemed uncomfortable. All and all I have come to expect a better experience from American Airlines in First Class. The ticket was expensive."

Pros: "We flew directly from Madrid to Miami with IBERIA"

Pros: "Business class comfort was a huge difference! The seat, space entertainment was great."
Cons: "Food not great. Priority line not separate for boarding. If you don't board right away when first called, you get stuck behind everyone else boarding. Those that have higher boarding numbers stand around blocking the line and no announcement ever made to remain away from line."

Pros: "Right on time."
Cons: "The aircondition was extremely cold. I was freezing"

Cons: "Too many delays Seats too cramped Too much crowding at boarding ...need a single file roped off lines for boarding passengers by group numbers so there would be less shoving, K coming people down, and stepping on feet."

Pros: "Premium space"

Pros: "Easy boarding, nice & quiet customers & crew & darkness made it easy to sleep a bit on this red-eye flight."
Cons: "Lots of turbulence."

Pros: "Handicap boarded with sufficient extra time"
Cons: "Not enough room."

Pros: "Enterteiment was Very good. Plane New."
Cons: "Attendants did not give me coffee. Just yougurt. Nobody offered. But esse offered to Others."

Pros: "Fomos atendidos pelo JIM ao fazer o check in e despachar as malas e adoramos o atendimento. Muito simpático e gentil."

Pros: "Modern plane"
Cons: "Required to board bus for a half minute a ride to get on plane in front of "gate". Business class only 8 smallish seats. Economy have was as cramped as ever. Long restroom lines."

Cons: "Person on my seat on previous flight puked and it had not been cleaned up. Puke in the seat tray and on the floor. My personal bag had pile all over it. Yuck."

Pros: "Crew cordiality"
Cons: "Comfort of the seats, could not recline"

Pros: "Friendly staff at the gate, also the crew as goodl"
Cons: "Don't need 2.5 hours delay to start my vacation. We finally checked in at our hotel at 01:00am....."

Pros: "Checking in with kiosk was easy. Boarding went quickly. Seats had adequate space."
Cons: "Older plane than the one going down. No seat back entertainment. Typical mini bag of pretzels and a drink."

Pros: "The flight was smooth and uneventful."
Cons: "The crew did not seem to be in the best mood."