Daily cleaning, installation of cabin HEPA filters on flights from Massachusetts to Ahmedabad
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Scores according to KAYAK customer reviews
Cons: "The flight was 3 hours delayed - and the captain never told us exactly what was wrong. The boarding lane was a chaos as well - and the tv screens never really worked. Terrible!"
Cons: "Getting on and off the plane took some time, but doesn't it always? Economy class was slightly more comfortable than many other airlines, but nothing to write home about. Qatar Airways really shone in the food, the service (both onboard and off) and the entertainment. Good experience."
Pros: "Food was ok"
Cons: "There should be someone to guide for connecting flights"
Pros: "In-flight entertainment choices."
Cons: "It was a long flight, frequent offers of snacks and drinks would’ve been great."
Cons: "The lounge, they use the club lounge in Boston which was so so. Could we have use the one world BA lounge instead?"
Pros: "Seat was comfortable."
Cons: "transit timing was a bit hectic."
Pros: "Crew were so good"
Cons: "Everything is good"
Pros: "flight attendants were not friendly enough."
Cons: "both flight from Bos-Doha, Doha-Hanoi was delayed"
Cons: "It could be better if they serve food from Doha to Islamabad."
Pros: "Seats are very comfortable, easy boarding, good crew"
Cons: "Food - I wish you have healthy options"
Pros: "The crew, the seat and catering"
Cons: "Qatar airways claims to have inflight wifi. But it is not true because it did not work in either of my flights. Food could have been better."
Cons: "the area I sat in smelled weird even though the crew helped spray a solution it didn’t help the smell .. Vegetarian meal is not good"
Pros: "The crew, especially Martin and Imen, were fabulous!"
Pros: "Our flight attendants were all amazing, but especially Joanna!! She was outstanding and went above and beyond to assist us in every way possible!!"
Pros: "Boarding was great as well as comfort and crew. the flight was ok"
Cons: "however there was no internet and bad entertainment. You couldnt really navigate on Oryx One and it was hard to select the autoplay or map. There was no remote unlike the B787 between MAN and DOH. Pre-download things on laptops, tablets, phones or whatever ifyou are not going to sleep on the flight. It also took 3 hours because of UAE and Qatar :("
Pros: "Crew and their promptness to assist"
Cons: "Vegetarian food - portion is too little. This has been the third time with Qatar and the food portion are too little."
Cons: "The changed the time of flight had to wait airport for 5 hrs"
Pros: "In my departure flight, there were many empty seats and the crew let us move to another seat to lay down and sleep. Also the food was very good and there was a great selection of movies."
Pros: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Cons: "Same no in flight wifi"
Pros: "inflight and qatar airport crews were accomodating eventhough there were backlogs due to delays caused by snow storm."
Cons: "The Ground crews in boston airport were not accomodating."
Pros: "The seats were very comfortable and there was more room for our legs than most airline provide. The entire staff as well as the pilot certainly know what the term “service” means!"
Cons: "The website is not easy to navigate."
Pros: "Loved the food and entertainment."
Cons: "Not enough leg room and space between the chair in front."
Pros: "Excellent service"
Pros: "Lovely flight, start to finish. Attentive staff (but not too much so) and seats were comfortable, even in economy. Smooth front and back end to travels as well."
Cons: "Movie selection could have been better."
Cons: "my flight from Boston to Doha was deleyed and Qatar Airways have no arrangements for the passengers at the airport, I spent more then 15 hours in the transit on those chairs, there was no help provided by the airline"
Pros: "just enough time in Doha between flights. Not too long not too short!"
Cons: "Asian vegetarian food can be of better quality."
Pros: "good service, good food"
Cons: "staff could be more cheerful towards travellers"
Cons: "My 17 yr old son is stranded in Doha because Qatar cancelled his connection to Nairobi which is unprofessional and terribly worrisome . I, his mother, am in Greece with no way ofhelping him get to Kenya. Qatar offers no restitution and no help . The worst situation right now!"
Pros: "the flight was smooth, comfortable and a lot faster than DOHA - BOSTON."
Cons: "I could not check myself online! so i could not select the best seat."
Pros: "Staffs were helpful!"
Cons: "Food portion can be improved."
Pros: "Very helpful staff both ways, an experience that we rarely see in major airlines these days. We will definitely fly Qatar airways again."
Pros: "Comfort and cleanliness."
Pros: "Service offered by crew, arranged veg food when found not listed. Boston to Doha veg food loading needs improvement."
Cons: "Wait time at Doha for next flight."
Cons: "They arbitrarily switched the flight one hour ahead of schedule, with no notice so half the passengers ended up missing it."
Pros: "Crew, food."
Cons: "Lack of communication. Flight was two hours late from Boston to Doha. Not once were we told about the length of delay or what we need to do about connecting flights. And toilets were very smelly right from the start as it seemed that itinerary has seeped into the floor over time. And there were only two items as a main course and one of them in very small quantity. I was told that too many veg main courses were loaded by mistake and very few non veg."
Pros: "Flawless boarding, service, food."
Cons: "We arrived 2 hours and 40 minutes late due to technical issues with the aeroplane. We were kept informed and we arrived safely, so this is a nibir complaint."
Pros: "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"
Pros: "I like that the air stewards bring you water and drinks throughout and don't judge you for being too thirsty. I like that they respect that it is a night flight and serve the meal quickly so it can be dark for the whole flight and you can sleep as much as you can. I like how efficient the layover is in Doha - only 40mins!"
Cons: "I don't like when they don't ask the person in front to move their chair up for the meal and the passengers have to ask each other. I don't like that they can't tell you the gate of your connecting flight and how long it will take to get you there - including if you will need to take a bus and the train. I think this could reduce a lot of anxiety. If they could do this, it would also be helpful to let people who have a connecting flight that is boarding in the next 30 mins off the plane first. This would save pushing and shoving in the aisles... and would also reduce anxiety about booking a flight with such a short layover."
Pros: "Food, service, staff at the counter"
Cons: "Cant think of any"
Pros: "The flight was good. But daily they are delayed and the passengers had to miss the connecting flight."
Pros: "It just felt like you are constantly given food and drinks while having an endless amount of entertainment at your fingertips."
Pros: "Minus the food incident below most of the staff were very professional and courteous."
Cons: "I ordered a bland meal not knowing it would be fish, which I'm allergic to, and when asked if I could have something else, the steward did not even attempt to find me or offer me another meal, so I went without one. I had an almost 12 hour flight with no food, that was disappointing to say the least."
Pros: "All services are simply best."
Cons: "If you can add more Indian food, that will be better."
Cons: "I am an Emirates skywards member and I was placed in the middle seat when my preference on Emirates and Kayak is an aisle seat. After boarding it was explained to me that I couldn’t move to an aisle seat even though more than one seat was available. I asked to pay or to use miles I have accrued."
Pros: "First time we flew on business on international (we upgraded)."
Cons: "I haven’t received my bag yet. It’s been 4 days"
Pros: "Good flight"
Cons: "Crew was not very friendly. Had argument with a old man in the next row over serving glass of water"
Pros: "Staff helpful and courteous under difficult conditions."
Cons: "People were allowed wheel chairs without a doctor'snote. 59 wheel chairs passengers is ridiculous. Make it a requirement wheel chair assistance required a doctor's note. And check hand luggage weight. Many bags excceeded the limit."
Pros: "Comfortable seating"
Cons: "No problems"
Pros: "I always love traveli ng eith Emirates. Great service. They are punctual. Good entertainment system. Comfortable flights and service overall."
Pros: "Entertainment and great inflight staff service."
Cons: "Food needs a bit more innovation."
Pros: "The pre-boarding, courtesy extended, everything was good. No complaints."
Cons: "The long hop because of my age"
Cons: "The airline’s insistence on keeping a passenger limited to only one carry on bag and then weighing to make sure that each carry on item was only 7 kilos was just plain ridiculous."
Pros: "Staff is very good. Always smile on face."
Pros: "More space"
Cons: "Services must be improved as far as hospitality is. Concern"
Pros: "We felt safe and the flight landed a bit early."
Cons: "Boarding was a nightmare, couldn’t hear zones being called, etc. assigned seats had us in the middle and basically so confined we couldn’t eat when they gave us food. Very uncomfortable. I had such a bad experience I got online and paid for isle seats for the return trip, and thought maybe that’s what they wanted all along ..,"
Pros: "Nothing. It was worst."
Cons: "They bother me with my duty free gifts. You have to make some solutions"
Pros: "Really exceptional service! Very impressed!"
Cons: "Request to allot passage seat on 30th Nov"
Pros: "I recently booked a flight on Qatar first, to Ko Samui, Thailand. When I got on the plane, I asked the flight attendant to please be careful when he pushed the cart down the aisle because the last time I flew, the flight attendant smashed the cart into my elbow and drew blood. The flight attendant laughed at me, so I told him, calmly, that if it happened again, I would sue the airline. He didn't like that, and so for the next ten minutes he sent three different flight attendants over to ask me crazy questions like, "Do you have anything you would like to tell us?" I have no idea what this was about. Eventually, I was told to get off the plane, which ended up costing me over $1,500 in transportation, hotel, and new flight (on Emirates) fees. It was and still is a nightmare because my vacation has been ruined due to having no money. I'm a master's-degree-holding English teacher of 11 years with no history of ever having been asked to get off of a plane for any reason, and no, I was not drunk because while waiting for my luggage to be returned, had a conversation with three Boston airport police officers who did not arrest me or even understand why I had been kicked off of my flight. Nor did I speak a single profane word to the Qatar flight attendants or security, and of course, I did not use violence or resist when I was told to get off the plane. Unlike Qatar's staff, the Boston police officers were very polite and understanding. Emirates, on the other hand, was a completely different story. They were great. The staff was friendly, and when I was sleeping, they didn't send their staff over to harass me. I have flown on Emirates, Qatar, and Ethihad many times, and I truly don't understand why Qatar's staff have been instructed by their managers that it is okay to lose long-time customers and kick professional teachers off of their planes just because they think I wasn't perfectly sweet and nice to them all the time. I am an American, and in my country we have freedom of expression and speech, as long as that speech does not indicate violent intentions or use profanity or insults. Basically, I felt as though I was in a country with no rights to free speech at all. Presently I am having my lawyer work up legal documents for Qatar to get my money back and to reimburse me for travel and hotel expenses, as well as having to take two extra days off of work to reschedule my flight. I truly believe in the transparency of the travel industry through using comments like those I am making you readers aware of right now, and I assume you will benefit from this rhetorical question/advice: Emirates and Ethihad are sometimes a little more expensive than Qatar on certain flights, but is it really worth it to risk having Qatar take your money and make you miss your flight for no reason? Is it acceptable for an airline operating in the USA to deprive Americans of their right to express concern to the flight attendants on their plane?"
Pros: "I enjoyed everything about Emirates. No complaints. Nice plane and stewardess."
Cons: "That no accommodations were made nor provided"
Cons: "service, staff. had night mare"
Pros: "The staff near Baggage check-in area are always rude with the customers, it also happened to us in the past."
Cons: "Very very poor customer service"
Cons: "One of the flight attendants was extremely rude. She passed over me several times like I wasn't sitting in the most uncomfortable seat. In the middle. She didn't want to give me water, I had to ask if I could have some water. TSA held me up, I almost missed my flight had to be rushed on and no place to put my things so I had to sit squashed in the middle seat with all my bags for a 12 hour flight. I won't EVER go through Boston AGAIN. I won't ever chose Emirates for that long flight again, if I can help it. The WORST!!"
Cons: "Did not get wheelchair assistance for my dad as requested."
Pros: "Food was good"
Cons: "Boarding is complicated . They didn't allow cabin baggage and laptop bag together. Only 1 is allowed"
Pros: "Everyone was very friendly. And, the amenities offered are superb."
Cons: "I did not get the seats I selected when booking"
Cons: "Nothing everything is good"
Pros: "All flight attendants dressed and acted in a VERY professional manner. Always polite and helpful. Lots of smiles. Loved the eye mask, ear plugs, socks and toothbrush. Food was much better than most flights on other airlines."
Cons: "On such a long flight I wish my seat would have gone back just a little more. Might have been easier to sleep. Would have liked to have a newer selection of movies."
Pros: "Value for money. Courteous, efficient, and pragmatic. Recycled blankets and headphones."
Cons: "Bathroom door broken I was locked inside for several minutes"
Pros: "Cosmetics kit is of high quality. Airport pick up and drop off."
Cons: "Seats are not wide enough and uncomfortable for business class. Not many food options. TV remote is not intuitive. When seat is turned into bed, it is not 100% flat, and has some elevation. Cannot comfortably speak with co-passenger due to privacy board that doesn't come down fully. TV positioning is not ergonomical and co-passenger's TV screen is too bright when trying to sleep."
Pros: "Lovely online and phone customer service reps. Comfy flight with good entertainment (tv)."
Cons: "My baggage (x3) was delayed 3 days, which was frustrating to say the least. I received no apology email or flight discount/refund/coupon, etc."
Cons: "Had a tough time to get a replacement ticket."
Cons: "Despite ordering a vegetarian Oriental meal, I was given a meat dish in my meal!"
Pros: "Lots of food"
Pros: "They got us there safely"
Cons: "We did not get the seating booked online The room in the terminal at the boarding gate was extremely small and inadequate. It created much anxiety and discomfort among the passengers. Some were disgruntled."
Pros: "There were a lot of different movies to watch. Also, the food was real good."
Pros: "Service was excellent. Crew was friendly."
Cons: "Touch screen at seat was not responsive. Took many presses on the screen to get it to respond."
Pros: "This is my third time flying with Emirates and I can not say enough positive things. I only wish my husband was able to fly with them."
Pros: "Entertainment and food"
Pros: "Best airline I have had the chance to fly with. Right up there with Virgin - this time it surpassed. Great staff, lots of room, clean, amenities (blanket, pillow, toothbrush, eye mask, earphones for the movie ), 2 quality meals + meal voucher for overlay redeemable at a variety of options."
Cons: "Response time (over an hour) on requests. I don't believe there was internet available on the second flight?"
Pros: "Very attentive, patient, helpful and friendly on-board crew Food was good In-flight entertainment options"
Cons: "understaffed counter at the gate. People waited in line for as long as 45 minutes for passport check Audio quality of airline provided headsets was poor. Some would not work. Others did not play audio on both left and right sides"
Pros: "Food was delicious. Lots of free movies. There was even a ton of entertainment options I didn't try, so I am sure there is something for everyone."
Cons: "The headphones jack required the two prong kind, which I did not have. But they provide headphones free, so it wasn't that big of a deal."
Pros: "Frequency of service and inflight entertainment options."
Cons: "All the kids. Too many. Too many crying babies. It was like a day care in our section. I've never seen anything like it. Also, the ICE interface is a little confusing. And the touch screen a little weak."
Pros: "Direct flight"
Cons: "Very small boarding area to board such a large plane. Broken headphone jacks on all the seats. Flight ran out of food options. Toilets ran out of soap. Overall comfort of the seat was mediocre at best. It took about 2.5 hours to serve the first meal. By the time we got our dinner, it was 1am (flight took off at 10)."
Cons: "THEY GAVE ME A BROKEN SEAT AND THEY GOT ANGRY AGAINST ME, EVEN THOUGH IT WAS UNSAFE"
Pros: "Main meal (Singapore noodles) was actually ok."
Cons: "The cabin crew had a very difficult time dealing with the annoying passengers, who were mainly tourists returning from Abu Dhabi. They had a tough job, but it was all very negative and stressful."
Cons: "If a flight was delayed you should arrange something to enhance the security check procedure for the passengers of connecting flight. Qatar airways had done that for the passengers."
Pros: "Boarding in this time was quick, flight was delayed by almost 45 minutes but pilot made time and we were only 10 to 15 minutes late landing into Singapore. The only redeeming quality was the nice gentleman next to me who was helpful."
Cons: "Food was quite mediocre to be honest."
Pros: "Flight cancelled"
Pros: "Shoud be treated good meal in flight."
Cons: "Smaller leg room than other airlines"
Cons: "Poor service"
Cons: "Warm beer"
Pros: "The service was excellent overall"
Cons: "Crews attitudes"
Pros: "Timings r good"
Cons: "Service bad no comfort In the flight means congestion in seats"
Cons: "Mishandled baggage"
Cons: "For US bound flights, emigration and custom check is done in Abu Dhabi. So our luggage should have been checked to the final destination Kalamazoo."
Cons: "A bag was lost at Ahmedabad airport."
Pros: "Entertainment system and flight condition"
Cons: "Food choices were limited"
Cons: "Food service needs to be faster due to length of flight."
Pros: "Same as above great crew"
Cons: "Boarding process chaotic long wait in bus"
Pros: "The flight and the food was good"
Pros: "On our entire journey this leg had the friendliest crew. Surprisingly the A380 journeys had seats more cramped with poorer recline than this aircraft."
Cons: "The food definitely needs to improve. It is slipping back to the cliched term of 'airline food' Albeit extremely courteous and caring the crew seemed overwhelmed and understaffed for there were delays in providing drinks or a blanket (although they profusely apologised)"
Cons: "The worst airline experience overall. AVML food was requested but I have never had worst food than on this flight (ever in my life). The crew to abu Dhabi was Ok but I had the worst experience ever on the flight to Ahmedabad. I actually got yelled at by an air hostess because I accomodated an elderly couple to sit togather and I sat on next seat over. Not a common sense airline. The Abu Dhabi airport was hot as hell. Yes, inside the airport terminal was super hot, close to 90 degrees.... Emirates is far superior Airline than this."
Cons: "Food and it was too cold aircobdition"
Pros: "Staff excellent on board Plane very high standard"
Cons: "Waiting 1.25 hrs to check in in SYD- with 10 and 12 year old children Check-in staff member unclear on passport requirements"
Pros: "The trip was very comfortable . The boing 787 was a new plane and economy had a very good leg space The 3 3 3 seating is excellent"
Cons: "One of the flights ran out of blankets. It was freezing in the cabin"
Pros: "Preclerance system in Abu Dhabi"
Pros: "Fast and on time"
Cons: "My butt hurts"
Cons: "Waiting at Abudhabi before boarding in the passage lobby especially night time in hang over is disgusting. There should be sitting arrangement at least."
Pros: "Best flight ever"
Pros: "Good price to comfort ratio"
Cons: "Horrible food , rest assured you will get a stomach upset"
Pros: "Punctuality, space, tv monitors in each seat and nice service"
Cons: "We did not get our bags (total of 6 bags) - It was extremely difficult with an infant and a toddler to manage without clothes and meds. Staff was extremely arrogant during the flight, not helpful at all. Boarding process was a huge disaster - no planning, no zone boarding and unnesessary panic. Lastly food, worst frozen food. The portions were too small and very limited service. We won't use ETIHAD again."
Pros: "Staff was good, business class lounge was nice. Ground crew was very good."
Cons: "Business class seat not nearly as nice as Singapore Airlines. Food was good, limited options. The entertainment options were good, not great. On flight to India, there was onboard wifi and live news (CNN, etc). On flight back, there was not onboard wifi and live news coverage."
Pros: "Food was good. The lavatories were clean."
Cons: "Crew behavior needs to be better. I guess in economy, generally the crew tend to be condescending."
Pros: "Very old and not up to date . Not enough choice ."
Cons: "Wider choice more current content especially movies ."
Pros: "Ethihad portion of flight was very good, as usual. The flight crew on this particular leg was particularly outstanding, especially with their extra attention to our children."
Cons: "The crew seemed to be new or something else happened but they ran out of food to serve, so they handed out bread rolls and soft drinks which then sat on our trays for the majority of the flight."
Pros: "Crew are nice and friendly with huge smiles on their faces. They are happy crew and make their clients happy pessengers. Great service :) We will fly with Etihad again."
Cons: "My screen doesn't work. Plane is bit old. Lavatory is smelly."
Pros: "Crew service was OK,"
Cons: "They make too much fussy about the ledge weight even it was few Lbs. over. they select the worse sits in the plane for my family. Very last row of sits. the worse site in the plane. even though we were the first in the line during the checking. This was the first time was with Etihad."
Cons: "Not attending to call button and not providing coffee or tea when I needed"
Pros: "I like the crew but at Abu Dhabi airport custmer service is poor I lost my scarf at airplane it was too complicated to get it and I was running out of time so I left it"
Cons: "I did not like the food now befor it was good it seems it is for vegetarians only it was Ramadan and they should take. care of that overall it is a good air line mostly I travel with Etihad seats are smaller"
Pros: "good food, good wine, flight on time, large and good choice on films, early boarding. having a free shuttle to and from Dubai is amazing."
Cons: "entertainement not available before take off is very frustrating. it means one hour on board without using our screen. also quite not sure why it stops working 30 mn before landing. many companies make it work throughout all stay on board."
Cons: "I do not like having to take a bus to and fro the terminal in Abu Dhabi. Especially when the connections are short."
Cons: "Sorry the attitude to help people after a cancelled flight is sucks,"
Cons: "Very tight seating in the double decker near the rear particularly for a six hour flight. Food and drink were very good and check -in clerk got us on an earlier flight. Only complaint really was the lack of any leg room."
Pros: "Problems started at check in and it went downhill from there"
Cons: "Customer service mostly"
Pros: "Seamless boarding and seat upgrade to economy premium."
Pros: "Crew was very accommodating, seats were comfortable"
Cons: "everything was good"
Pros: "The people from British airways were incredibly helpful."
Cons: "British airways pushed the flight time which made the original connection flight from Heathrow impossible. They notified justfly the company who we used to book the flight and told them the reservation would be cancelled. Only justfly never did something about that. They did not notify us about any changes and when we arrived at the airport the lady at the counter told us we don't have a reservation even though justfly happily took our money. If it weren't for the BA staff who rebooked is through Air France we probably wouldn't have made it."
Cons: "3+ hours late"
Pros: "BA lounge at Boston Airport"
Cons: "Departure delayed more than 2 hours"
Pros: "Was just very comfortable seats and a great crew"
Cons: "Flight delayed"
Cons: "Too many delays"
Pros: "Ease of boarding"
Pros: "Terrible food. The food will actually make you sick."
Cons: "Charge extra for food but provide food that will not make you sick."
Pros: "New bedding is comfortable!"
Cons: "1. No toiletries were available for business class even on this flight. 2. There was no food choice especially if you prefer vegetarian. 3. Even if One presses a button to request for some water, no one comes to the seat; this habit of BA continues for the good part of the last decade. Reminded me why I stopped flying BA! 4. No wifi even in Business class! Someone in senior management of BA needs to fly SQ, Cathay, Qatar, Emirates and learn what can be improved. Most of these airlines have better service in economy than business on BA!"
Pros: "6 hours, no audio port to listen to movies or music or news, poor food “Mechanical” steward service"
Pros: "Checking in efficient, lounge comfortable"
Cons: "Average service. Crew not very interested."
Cons: "4-hour delay, switched to other flight. Luckily I wasn't in too much of a rush."
Pros: "Great crew"
Cons: "Old entertainment system"
Pros: "the meal, the aircraft, the friendliness of the flight crew, the on time departure and arrival."
Pros: "The BA crew on both my flights from BOS to Prague were much more engaged and friendly"
Cons: "Crew Customer sevice"
Pros: "Food, seats pretty good , movies offered some good choices much better than US carriers"
Cons: "Heathrow airport at 4:30 AM not fun at all"
Cons: "overhead storage was inadequate. People were allowed to carry on bags to large to fit the overhead bins correctly."
Cons: "Announcement was made that flight was delayed for at least two hours and that delay might be longer or might be cancelled. Desk staff specifically said they would not help rebook until the 2 hour delay had passed. I bought a ticket on Delta amd actually flew to London."
Pros: "Ticket price"
Cons: "It's third time British airways lost our baggage. Come on BA, you can do better than this!"
Cons: "Had a horrible time reserving a seat ( willing to pay) because the confirmation number changed and I was not informed. Took several calls to BA, a trip to the airport and an act of god to finally mange it. Was very stressful."
Cons: "Headphone jack was broken and due to an issue at baggage check in Boston I stood in line of less than 30 people for 2 hours and almost missed my flight."
Pros: "I always try to fly British Airways whenever possible."
Pros: "They got me on a direct flight to Madrid on Iberia. That worked out though I had to leave 2 hours earlier. Good service."
Pros: "First international flight. In flight entertainment was fantastic, plenty of new movie titles to view along with music, all complimentary. Staff was hospitable and frequently came by to reduce lighting and offer food and refreshments. I’m about 6’3” so my only complaint was no room in the middle seat but otherwise it was ok. I made it work."
Cons: "Not enough room between the rows for me to adequately stretch my legs out."
Pros: "Great Service"
Cons: "Check in"
Cons: "Overall was excellent"
Cons: "the last part from london to milan was not great they did not offer coffee or water and the crew was very unfriendy"
Pros: "crew was very welcoming which made our journey very comfortable"
Pros: "Everything! Best airline ever."
Pros: "The entertainment controls give many options which is nice to help pass the time."
Cons: "The attendants were not as helpful as I thought they should have been and actually were a bit unpleasant."
Pros: "The crew was excellent and very professional, the flight was on time and the meal service was decent"
Cons: "The equipment was American Airlines and was seriously outdated, the ife was not on every seat and the seats themselves were horrible"
Pros: "Great service"
Pros: "The premium economy made for a much more comfort and enjoyable experience."
Cons: "Lost luggage"
Pros: "Live counters for dinner Boarding directly from lounge"
Cons: "I recommend that you not affiliate with Webjet. I will never make a reservation through them. Everyone at Webjet is from India with strong accent. Always put on hold to ask supervisor to make any change. Took 4 phone calls , many emails and hours on the phone to finally cancel a flight."
Pros: "Ear phones for those of us who did not bring any. Having a meal and drink available and at no extra cost."
Cons: "Not knowing if I could get an extra drink after the food was served, would have been helpful. Snacks of chips, pretzels would be tasty. Offering more water or a larger container offered would help. Explaining how u have to get to the next terminal would help. Having to go to many shuttles is confusing."
Pros: "I was not made to board the plane because I didn't have a transit visa to London causing me to be stranded in Boston.i called the customer service a month before my departure but he was not able to tell me to get a transit visa to London before my departure"
Cons: "British airways were not helpful....webjet costumer service did not also provide me with enough information before booking me on the flight...I therefore need a refund of my money ASAP"
Pros: "This flight was like being in a cattle car. I weigh 115 pounds and felt cramped in every direction."
Cons: "cattle car"
Pros: "I liked the fact that the crew got out of he way when I went to the bathroom."
Cons: "The boarding process was chaotic, everyone ran to board and it wasn't clear who could board when, there was no wifi on the plane, the "screens in the headrest" were not functioning, and the ones that were were SO OLD that you could see the lines on the screen where you were supposed to touch, entertainment was terrible, and we sat on the runway for over three hours because "the left engine wasnt starting" only to discover two hours later that a latch was frozen which is why it didn't start, so they defrosted it and then we flew. WTF?!"
Cons: "I require wheelchair assistance .. There was only one person servicing the entire group of people To bring us to the connecting flight as a result it took us way longer to get to our connecting flight and we all ended up missing it. I had to spend over 12 hours in London .. Which was very uncomfortable and tiring for me considering my poor health, the previous 8 HR flight from Boston-London and the upcoming 9 hour london-Mumbai."
Pros: "Check-in Ticket printed by BA staff at the airport had the wrong gate number so I was sat in the wrong part of the terminal until I got suspicious and double checked the screens to find my flight had started boarding elsewhere. Entertainment system had a screen from the mobile phone you owned more than a decade ago. Breakfast was a Kellogg's chew bar. Staff onboard were excellent."
Cons: "I was not let onto the flight as my passport was expiring in less than 3 months and the EU has restrictions against this. My disappointment stems from the fact that I was not given any warning that this was a concern before I arrived at the airport. So, I was unable to use the ticket and have been subsequently told that I cannot be refunded for any part of the ticket. As a consequence, I will not be using Finnair again at any point in the future."
Airlines flying from Massachusetts to Ahmedabad have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Massachusetts to Ahmedabad
Masks required on board, masks provided on flights from Massachusetts to Ahmedabad
Social distancing seating
Middle seats unavailable to book on flights from Massachusetts to Ahmedabad
Testing for antibodies, testing for symptoms for flights from Massachusetts to Ahmedabad
Waiving of change fees. Search flexible flights from Massachusetts to Ahmedabad