Daily cleaning, installation of cabin HEPA filters on flights from Massachusetts to the Dominican Republic
|August||Best time to beat the crowds with an average 5% drop in price.|
|December||Most popular time to fly with an average 13% increase in price.|
Average price round-trip
|$472||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
JetBlue and Emirates have all waived their change and cancellation fees on flights from Massachusetts to the Dominican Republic. Confirm policies on booking site.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Massachusetts to the Dominican Republic.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to the Dominican Republic from Massachusetts is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to the Dominican Republic with an airline and back to Massachusetts with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to the Dominican Republic from Massachusetts up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Most of the basics were good."
Cons: "The flight was substantially delayed and when we got to Chicago we had to wait a long time for a gate agent so that we could deplane because only one gate agent was working at that hour (10:20 p.m.). Also, the flight delay notifications came after I was close to the airport and at the airport--earlier notifications (if possible) would help. The tv/movie portion of the entertainment was not working at all."
Pros: "From boarding to hospitality of all the crew members and the ease of the flight, It made it a great experience! I am not one who likes to fly but will definitely fly this airline again when the opportunity arises!"
Pros: "Landed exactly on time!"
Cons: "TV's didn't work at all. Hot tea tasted terrible, were you using Boston Harbor water?"
Pros: "Changed to 3 hour earlier flight WITHOUT extra "change fee". It was FREE !! Enjoyed in flight TV with FREE drinks and snacks. As United goes backwards in customer service and costs, JetBlue leaps forward. Good work JetBlue."
Cons: "More options in snack boxes and/or food items"
Cons: "I came 40min prior to my flight and found out that it was too late to check in my bag. I rescheduled my flight for $50 fee to make sure I get in in time for my meeting. When I went inside, I found out that my original flight got delayed and was leaving only 15min earlier than my new flight, which then got delayed for another 45min...disaster. Essentially, I paid extra $50 for nothing. In fact, I would have been on my original flight and gotten to my meeting in time had they not had you are on your own attittude toward customers."
Pros: "good boarding. good seats. good crew"
Cons: "My TV on the seat in front of me did not work."
Pros: "Friendly people☺"
Pros: "My first Jet Blue experience was very good! Ground staff in Boston was very courteous and friendly. Boarding method, although different from other airlines, was very quick and efficient. Cabin crew was very pleasant and served good snacks. The captain welcomed us aboard and told us about the flight and conditions expected along the way. Flight was as he predicted and we landed early, always a bonus. Would infidelity fly them again!!"
Pros: "Even in regular couch seats I found the leg room to be good."
Cons: "Flight crew was efficient but not particularly friendly. Could smile more."
Cons: "Terribly cold flight. When asked for a blanket, they wanted $5, which I couldn't pay because they wouldn't accept cash. 2 hours of complete misery. :("
Cons: "Stewardess was sooo rude! I put an tinsy nag of tean amd makeup in the overhead and she made me mive it to my seant that was alteady full woth my purse and lunch. Rude."
Pros: "Keep it up"
Pros: "Original flight was delayed 2 hours was luckily able to get on standby for another flight with no help from kayak or jet blue."
Pros: "We had terrible delays and very little transparency in regards to what was going on with the flight. We were stuff on TARMAC without warning for much longer than expected. Overall it took me longer to get from Boston to DC than it took me to get from Spain to Boston. Unacceptable."
Pros: "The plane arrived safely in DC."
Cons: "I didn't like that the flight was delayed but it's understandable."
Cons: "They make us expend 5 hour at the JFK airport at New York and to this point I don't understand why."
Pros: "Crew was great."
Cons: "My particular tv was not working properly. It would cut in and out on the visual, while audio remained."
Cons: "It was cancelled"
Pros: "Solid crew, comfortable flight, free tv and Wi-Fi"
Cons: "A few factors led to a 6 hour delay. Not necessarily Jet Blue's fault but it was certainly a frustrating day of travel"
Cons: "3 hours delayed"
Pros: "The plane had 2 wings"
Cons: "Staff is rude. Customer Service couldn't possibly be worst. All their food has meat in it. Staff is slow and incompetent. Never had a more dreadful experience with an airline. TAP IS THE WORST AIRLINE I HAVE EVER EXPERIENCED, and I fly 2 times a month."
Cons: "Our flight from Boston to JFK in Ny was delayed an hour. We got to JFK and ran from the plane to the terminal and they had already closed the door but the plane was still there. They wouldn't let us on the flight and it ended up even being delayed for 30 minutes! We talked to JetBlue and they said they couldn't do anything for us so not only did we miss out on a day in Italy, we lost our a ton of money on all the things we booked for Tuesday. We also then had to get a hotel in ny and everything was booked so we almost had to sleep at the airport but luckily we found a place that had a last minute opening. Still was super expensive and no one helped with a "destressed rate". Now we have to wait until 10 again tonight to try to catch the plane to Milan because Emirates only has one flight a day. This has been the worst travel experience I have ever had."
Cons: "could not get seat assignment online during check in."
Pros: "Short flight"
Cons: "1 hour late"
Pros: "Jet Blues onboarding person did a great job of managing expectations during a 2.5 hour delay imposed by Newark airport officials."
Pros: "Very responsive attendants"
Pros: "Comfortable flight. The staff was very nice. They tried to reset the video system but some of the screens still stopped working after about 5 min"
Cons: "On this flight the Entertainment system offered free options. Unfortunately my video screen and about 20 others stopped working. flight was also delayed"
Pros: "Paid for the "Even More Room" and the extra 4 inches were a huge difference. Slept the whole time as it was already a 26 hour day."
Cons: "Plane was delayed due to needing a different gate to unload international travelers, then towed to our gate to load us up a little over and hour after we were set to take off. Reader board stopped updating after 25 min posted delay. Seems like poor planning and issues like that should be known a head of time and their schedule should be set to allow things of that nature to not impact their customers. 30 minutes delay waiting for a gate to open up to allow us to exit the plane"
Pros: "Flight attendants were awesome and they all really seemed to care about the passengers!"
Cons: "I am still um Boston 6.15.17 and no one is able to find me a flight to get me to my final destination"
Pros: "Food and crew"
Cons: "Lost baggage"
Pros: "On time and great seats, lots of room"
Pros: "Lots of legroom. Much appreciated."
Pros: "Cabin crew was friendly and attentive, the "grab your own snacks" options were abundant, and always enjoy their DirectTV."
Pros: "The staff was friendly and very helpful"
Cons: "The delay"
Cons: "Seats are a little uncomfortable for tall people, they are too short to rest your head."
Pros: "After a long day of flights and airports it was a nice way to end the trip. Comfortable seats and no frills with class"
Pros: "Aircrew was good. Leg room good."
Cons: "Almost a 2.5 hour delay without an explanation. Gate staff could have been friendlier."
Pros: "Flight crew nice"
Cons: "Old plane and too small. Long flight."
Pros: "JetBlue rides are always seamless. This one was just delayed multiple times."
Cons: "Delayed over 4 times"
Cons: "Delayed by an hour and a half"
Pros: "Comfy seats. Good in flight entertainment."
Cons: "Tsa precheck line was long and then the"
Pros: "The absolute friendliest and humorous airline staff I have encountered. Individual televisions for each passenger was a nice touch as well."
Pros: "Nothing to like"
Cons: "Flight delayed due to their incompetency."
Pros: "The crew was funny and entertaining. Good laughs always make a flight easier."
Cons: "The gate was changed without any notification to me. Thought that would change on my boarding pass as well."
Pros: "Good attention"
Cons: "Food and entertainment"
Pros: "Better entertaining sistem"
Cons: "Crew wasn’t very serviceful"
Pros: "I was surprised that they served two very nice meals on our flights."
Cons: "The entertainment system had some issues. The headphone that were distributed have a double and single plug to attach to the armrest. Since the armrest had two femal plugs in it then I assumed that the headphone required the two male plugs. That didn’t work. It wasn’t until much later that I tried the single plug from the headphone but that only worked when jiggling it around to make it connect properly. Would have preferred one of the new systems that allow you to stream a movie of your own choice to your own device."
Pros: "On time"
Cons: "Meals and more options to drink during flight. No entertainment system"
Pros: "Flights times were perfectly timed. Everything was on time and all my luggage arrived."
Cons: "Entertainment!! 2 flights of 8hrs without so much as a common TV, Wifi or even just an outlet for us to use on the plane was miserable! They had a TV for every 4 rows (those very old ones) and for the second plane they played one movie, and about 1:30 hrs of series (TV show Friends). So bored!!"
Cons: "everything was good!"
Cons: "The entertainment was quite good, but then it started repeating the same episodes that had already been played. The shows played were very good, but it would have been nice if there were more new episodes."
Cons: "Only one working bathroom, long lines"
Cons: "No communication whatsoever, flight was canceled and had to wait 14 hours for the next flight p"
Pros: "The crew was amazing! Excellent attention. Very comfortable seats."
Cons: "Bagage claim sucks"
Pros: "Our flight got delayed due to freezing rain. The crew was so friendly and accomodating and answered any questions passengers had about the flight. Agents were waiting for us to further accommodate passengers with missed connecting flights. The process was so easy and effortless. Thank you Copa!!"
Cons: "One of my best travel experiences!"
Pros: "Food (business class) was good"
Cons: "Entertainment was lacking. It’s an old plane with awful seats. They keep the cabin temperature like a sauna."
Pros: "Upgrade was great"
Cons: "Did not get the upgrade for my second flight"
Pros: "Fly attendant services , always asking if I need something ,they are the best"
Cons: "Phone chargers not available"
Cons: "-lost my luggage -no entertainment on flight from Panama to Punta Cana"
Pros: "Staff was friendly Two meals were served and two choices were offered. Wine and alcohol were free. We each checked a bag with no extra fees. Flight to Panama was comfortable."
Cons: "Flight from Panama was a smaller plane with not much leg room. No real options for entertainment and the sound was not good."
Pros: "I liked everything about this fight"
Cons: "I did not like the fact that it was a a 6 hour flight lol"
Pros: "Free hot food, nice flight attendants, free alcoholic drink"
Cons: "No tv on head rest, no WiFi!!!"
Pros: "Boarding went smoothly. I was "upgraded" to exit row at the counter without asking, so the extra legroom was appreciated. Counter personnel and air crew were uniformly pleasant and helpful. The COPA manager in Boston pitched in during the busy check-in time and was very supportive of his staff."
Cons: "Food was mediocre quality, though cold things were cold and hot things hot."
Cons: "A Lot of people drinking alcohol in rear cabin, the crew was giving alcohol and a lot of kids were present in the aircraft"
Pros: "Nol charges for alcohol on the plane ride. Food was great"
Cons: "Lack of como from Pilot. In Panama the lack of English speaking personnel."
Pros: "The crew were very pleasant"
Cons: "No comfort, very narrow seats"
Pros: "Courteous crew, comfy seats on an uncrowded plane, which included a complimentary mealnothi"
Pros: "On time!"
Cons: "It is super expensibe trying to change the date fly"
Pros: "Courtesy, timing, comfort."
Cons: "The food. It was a bit heavy."
Cons: "This is not a negative more just informative. There is no entertainment."
Pros: "A lot of leg room compared to other flights. The flight attendants were very nice and attentive. We were well fed and hydrated. When we missed our connecting flight due to weather the airline had everything figured out before we even landed. It was very organized and they apologized for the inconvenience to us."
Pros: "Good flight. Friendly crew, left on time, arrived a few minutes early."
Pros: "The service on the counters and the planes were good."
Cons: "The delay. The ticket for lunch, due to the delay was no t enough to buy a decent menus in Panama. They offer to give the lunch tickets at noon time, and gav them at 2:30pm."
Pros: "Safe trip"
Cons: "Size of plan - very little room Sometimes the crew only spoke in Spanish when making announcements."
Cons: "In Panamá we had a horrible time trying to find out what gate the flight would be departing from. After finding the gate and wait for over an hour, we were told we needed to move. When I asked to what gate I was told “I don’t know it’s not my flight.” I found another gate and after waiting there were were told that the gate had been changed to the other end of the terminal. I was extremely frustrated with the lack of knowledge and assistance from the Copa workers."
Cons: "The business class was empty and Copa did not offer an upgrade."
Cons: "Flight was overbooked and I got bumped. Needs to be ther for work very inconvienant"
Cons: "They were overselled and b9oked me in a flight next day! even thou there was a flight later the same day"
Pros: "Unlike North American Airlines, they do not charge you for every little thing. The electronics might not be as fancy, but the service and fellow travelers were a delight to be around. EXcellent flight, and saved my bacon when I lost the BF's wallet.!!!!! It was returned intact by a caring crew."
Cons: "That I had not thought of how tired I would be and how easy it was to forget my Spanish. My bad! Customs was pleasant and walked us right out the door."
Pros: "Friendly service"
Cons: "Food quality was poor"
Pros: "Non stop flight from Boston to Panama City. Baggage claim was quick, huge improvement from past experiences at this airport. Meal was included as well as drinks, and no carry or checked bag fees. Boarding was done quickly and efficiently."
Cons: "Will do web check in next time to avoid wait for check-in and bag drop. Bathroom condition got pretty bad mid-flight but that's not really the airlines fault as it was initially clean."
Pros: "Great flight and crew; great value."
Cons: "For a 5 hour international flight, it would be great to get a second movie or slightly longer entertainment. There is a captive audience and nothing to do, and it doesn't really cost you guys much! Thanks."
Pros: "Just your regular flight, but all on time, no frills, got me there."
Pros: "Enough space to stretch my legs. Crew was respectful"
Pros: "All flights were on time."
Cons: "The crew didn't care and was not approachable. Food was dry and tasteless. No vegetarian options. During 8 hours' flight they served only 2 glasses of water."
Pros: "Customer service was great. On flight food was a great plus that other American based airlines refuse to serve."
Pros: "The flight was extremely affordable. Round trip to Ecuador was less than $400 which allowed my friends and I to travel for the 11 days for under $1000."
Cons: "The food is not great, but for a flight from Boston to Ecuador hat costs less than a flight from Boston to Seattle it is worth it."
Pros: "Not much to choose from leaving out of Boston but panama to Buenos Aires was better"
Cons: "The food quality and the entertainment was below average and"
Pros: "Everyone was extremely kind and helpful!"
Pros: "I liked the spacious seats and free food and drinks. I love that you get to check 2 bags for free for an international flight unlike other airlines and I did not have to pick up my checked baggage until my final destination."
Cons: "Small plane for a long distance flight. The food was horrible and there is no entertainment on board, so if you run out from battery, you will think about jumping off the plane. Worst airline for long flights."
Pros: "I didn’t like anything at all"
Cons: "They have to add electronic devices or charge plug on it"
Pros: "Ease of boarding with the group numbers"
Pros: "Best landing I’ve experienced recently!"
Cons: "Too cold"
Pros: "Uneventful and on time"
Pros: "Everything great. Rate food and entertainment moderate because there was no dinner, which we did not require, and we went to sleep so didn't pay attention to entertainment."
Pros: "A couple of the crew members were absolutely amazing which did a lot to make up for a late and pretty miserable flight (and"
Cons: "Flight was three hours late. One crew member was so rude and dismissive. It was so unnecessary that it bordered comedy. The entire right side of the cabin's audio didn't work so it made a long flight seem longer. My wife and I selected seats on the aisle during online check-in only to have them moved for some reason."
Pros: "Great experience! Entertainment was up to par. Had plenty of up to date and unreleased content. Seats are much more comfortable now as well. Service was great too! As a nearly 40 year old man they allowed me to see the cockpit and that was the first time I was ever offered in my life. Thank you!!"
Cons: "Lack of a decent snack besides pretzels..."
Pros: "Great flight attendants"
Cons: "Seat 20f It was very uncomfortable and freezing My legs were sore after the journey. Besides until 30 seconds before actual boarding time the members didn't inform about the delay. Everybody had formed lines and we see people getting out only then."
Pros: "Friendliness and attitude of flight attendants to serve as help passenger"
Cons: "Entertainment screen was not operating satisfactorily"
Cons: "I do not like that I am missed my flight and got stuck in a city without any re-embersement. I usually use United, but decided to use American Airlines this time. Sleeping in an airport tonight. Thanks."
Pros: "On time"
Cons: "Terrible entertainment. A 1980s common screen. Horrible movies nobody wanted to watch and no choice was available given the common screen,"
Pros: "Food was decent"
Cons: "Informed VERY late that flight was delayed. Kept on being told a different time and then the flight was further delayed! Over 3 hours delayed. No movie on the flight."
Cons: "Almost did not make it on the dieses flight because totally crowded at security check point."
Pros: "Got to watch movies"
Cons: "Need more leg room"
Pros: "Good meals"
Cons: "Not much legroom. Good movie shown but would have like personal options like other airlines."
Pros: "Flight from Lax to Lihue. Very comfortable, crew enjoyable entertainment with options"
Cons: "Everything about the flight from.Boston to Lax"
Cons: "After everyone boarded they said they had a 2 hour delay and if you got off the plane your flight would be cancelled. After an hour of sitting on the plane they got everyone off so a different plane could board and take off and then everyone got back on the plane and continued to wait. We left 2.5 hours late and when we arrived at the destination the plane couldn't contact the tower?!?! So we waited another 30 mins...ridiculous, rude, and rather fly southwest"
Pros: "Flight was on time"
Cons: "There was water dripping from the vents. When I tried to inform the flight attendant, she shut me down so fast I couldn't believe it. All she had to do was reassure me that it wasn't a safety issue. Her attitude was like she was tired of telling passengers that it was perfectly normal. Very unprofessional!"
Pros: "Plane was on time, everything proceeded like clockwork."
Cons: "Paying for luggage or food."
Cons: "AA didnt give a boarding pass because of an error in their computer. When it was finally resolved the flight was gone and all they could say was sorry and said they would refund the money. They would not accomodate us or try to get us on another flight until they day of the returning flight. Unfortunately because of this my father missed seeing his friends and family who he has not seen in over 40 years for a reunion. We never received notification that anything was wrong with the flight and we were given the run around for 2 hours until they realized it was their fault and we missed the flight. Then they just offered a refund. In my opinion they were overbooked and did this on purpose, because it could have been resolved in minutes. I am disappointed with all parties involved including Kayak because of not notifying us of a problem. Thanks for ruining possibly the last time my father would be able to see his family and friends."
Cons: "Lots of time changes. 1 piece of luggage sent wrong destination."
Cons: "Delayed 3 hrs and then sat on runway upon arrival at ohare. I was forced to check my rollerboard even though I've fit it perfectly in the overhead compartment just yesterday on my previous flight (also American airline)."
Pros: "Crew were friendly and helpful given the situation."
Cons: "I changed my flight because they said there would be bad weather. I would have gotten there on time if I never changed it."
Pros: "Brand new plane. Every single airline rep was so happy and so pleasant."
Cons: "It was not obvious that I was flying American arlines out of Boston. I was very confy"
Pros: "Good crew Lucky to get better seats!"
Cons: "Poor Selection of entertainment not enough screen"
Pros: "Boarding was quick. The flight attendants were very nice.We had a large group for a wedding. They hung the gowns for us."
Pros: "On time flight, bags made it fine and didn't miss even though we had a short layover"
Pros: "The crew seemed to be as frustrated as we were."
Cons: "The flight was delayed, then we had technical difficulties, the cabin was 90 degrees. It was awful."
Cons: "Overbooked Long lines Lost bag for my son Rude agents Absude EU 33 charge to book a seat. Bad website. Not a decent customer service. End this airline"
Cons: "Paid for extra legroom, got a seat that didn't recline :("
Cons: "20 minute departure delay. More than 30 minutes at baggage claim"
Pros: "The crew were pleasant and friendly. They tried the best that they could given the circumstances."
Cons: "My flights were delayed so I missed my connection. I had to fly a red-eye from San Fran to Boston getting in at 6AM with meetings that started at 10AM...had to BUY a day-pass at the Admirals Club (I feel this could have been provided as it was mechanical issues that caused the delays). THEN my trip from Boston home were delayed so they switched me to another flight and then THAT one was delayed twice so I actually got home later than if I had taken the original flight! Overall the flights really sucked!!"
Cons: "Seats are uncomfortable and inadequate for a comfortable ride."
Cons: "Seats are too small!!!"
Cons: "they were keeping delay, delay, and delay when I was on the aircraft. My flight was from BOS to PHL on June 13,2017 was delayed and cancel then they pushed me back. They pushed my flight back on the next morning and without any apologize or responsibilities for me and I have been sleeping in the AIRPORT all night! never go to this airline again! bad and worst airlines ever!!!"
Pros: "Very comfortable and nice staff"
Cons: "Had a 2.5 delay on one of my connectors from NY to Madrid. Was worried I wouldn't make my flight to Vigo on time, but I did!"
Pros: "smooth disembarking"
Cons: "30 mins delay"
Cons: "Worst seats ever. Very delayed. No entertainment"
Pros: "Flight crew somehow noticed that we had someone in our party who could use some extra consideration. They pre boarded us as a result! They were also extra considerate during the flight."
Pros: "Old school seat. No foot rest. Small plane to go coast to coast."
Cons: "UI on the entertainment system was horrible."
Cons: "The cabin crew for first class spent more time talking with each other and a pilot that was on our flight than with those flying. When they started passing out snacks they forgot the plates that had the napkins and utensils and were supposed to hold the snacks."
Cons: "Airline had no gates at destination and made us sit on board for an hour after landing. Should have been protactive and found air stairs to disembark instead of forcing passengers stuck on hot plane."
Pros: "Got there in one piece"
Cons: "Left late. Ran out of food before all were served. Cabin staff were weary and more attentive to each other than the passengers. With us packed in like sardines,American maintains it's reputation as the Greyhound of the air. Next time Jet Blue."
Pros: "Friendly staff at the gate, also the crew as goodl"
Cons: "Don't need 2.5 hours delay to start my vacation. We finally checked in at our hotel at 01:00am....."
Pros: "Good crew"
Cons: "Hardly any food options, don't accept cash for food or drinks, over all uncomfortable flight."
Pros: "had onboard in seat entertainment. Mostly TV shows but not bad."
Cons: "Center seat, group 3 boarding, poor seat spacing in coach."
Cons: "The flight landed about 30 minutes early. We spent one hour on the tarmac waiting for a gate, resulting in us being late .. compromising many with tight connections."
Pros: "Direct flight"
Cons: "Forced to check in carry on, 1 hour to get it at bagage claim."
Cons: "Flight was super delayed scheduled to leave at 6:30 left at almost 9. Small updates with not much information. Entertainment system not functioning. Had to get a tow to the gate after landing??"
Pros: "I like that the flight got me to where I needed to go."
Cons: "Lack of legroom and $8 to watch TV seems ridiculous. JetBlue has free TV and better legroom. Probably won't fly United again."
Pros: "Simple boarding process, fantastic friendly staff and smooth ride!"
Pros: "Entertainment free and plenty of choices"
Cons: "Not even any free snacks, seats do not recline much at all"
Pros: "Gate attendant very helpful in Boston. Flights went well."
Cons: "The gate layout very confusing and too crowded w/so many close together in semi Circle fashion. Hard for people to line up or even see where they should be."
Cons: "I arrived at the airport only to find out that they had instituted a no carry on policy for basic economy and that I'd have to check my bag. They acknowledged that they had not informed me of this but that I'd still have to pay. The flight was delayed and the crew was extremely rude through out the flight, to top it off the in flight entertainment and wifi didn't work and the seat was incredibly uncomfortable"
Pros: "awesome, caring staff"
Cons: "Flight was delay for more than 45 minutes"
Cons: "Only sent a code for bad wifi on one of two trips. I wish united airlines would step up their game. At least I didn't get dragged off."
Cons: "United sucks soooooo bad"
Cons: "I was there on time but was told my travel information was not on found even though I had the email confirmation and I lost all the money I paid."
Pros: "I loved being in economy plus! The meal was a wonderful surprise and after my tv screen was reset, I enjoyed 2 movies. Nice staff and service."
Cons: "Having to go to the back of the plane for the bathroom."
Cons: "Delays, very bad customer service"
Pros: "My flight was cancelled for bad weather. It was the ONLY FLIGHT going to or from Chicago cancelled. Typical United. Never flying United again."
Pros: "I liked that the air time was short and smooth (bos to sf)."
Cons: "We waited in security line for an hour. The plane was delayed for an hour for cleaning purposes. There was a plane at our gate when we landed. Ill avoid United for future flight purchases."
Pros: "Not much. Staff were reasonably pleasant. Boarding process is horrible."
Cons: "United is still flying ancient 757s. Broken tray tables, lights no working in the lavatory. Treating people like cattle with the 1,2,3,4 lanes is unpleasant and demeaning. Everything is getting cheaper and cheaper."
Pros: "Crew was great"
Cons: "I've never had a good experience w in flight entertainment on united. Compared to other airlines it is simply a big step behind"
Pros: "The concern of the flight attendant when she accidentally kicked my foot in an aircast. It was my fault because I had my foot in the aisle trying to stretch out a bit."
Cons: "The inability to access the entertainment through the app. I received the message that it was temporarily unavailable. I was disappointed as I wanted to watch a movie."
Pros: "New plane, great service."
Cons: "The hot meal was gross, but that's too be expected these days. It was nice to even get one, honestly. In flight wifi didn't work but the crew was great about helping us get in touch with customer service about it."
Pros: "at security line the man was friendly and directed me to correct personnel when flight delayed so i could fly standby and not miss my ride at other end. then when i returned to go through security he helped get me in correct line so i could clear in tine all the while friendly and cheerful."
Cons: "Inspire of making it clear all through booking, check-in and seat assignment, I was assigned a seat in an emergency exit. I told crew before I boarded that I could not open the emergency exit at assigned seat, due to an injury. I had to board almost last waiting for them to find someone who would take that seat. Then they put me in a non-reclining seat. I was given the wrong free beverage and the crew never came back. So I had nothing to drink on a 4+ hour long flight."
Cons: "The delay in my flight and that nothing was done to compensate that my entire schedule had to be redone to meet the needs of late air crafts, not enough fule and cargo doors not being able to shut."
Pros: "Free movies on the plane, because of errors."
Cons: "4 hour delays both ways. We missed our connection flight due to delays on the way home. That connection was the last flight out of that airport home. We ended up having to sleep in the airport overnight, because United wouldn't pay to put us in a hotel even though the delay was because of a mechanical error on the plane. Our 5 hour flight turned into a big ordeal."
Pros: "We boarded very quickly. Take off and landing were immediate. I wasn't interrupted as I slept."
Cons: "The flight was delayed. Ordinarily, a little over an hour isn't bad, but we ended up landing at 1:30 in the morning, local time. I called United expressing concern about the arrival time when I was first notified of the delay and all I was told was "I'm sorry for the inconvenience." I learned later that there was an earlier flight I could have tried to get on."
Cons: "Took 3 days to get home got stuck in a hotel pregant stuck between airport and planes for 2 days makes me never want to fly again horrible experience"
Pros: "The courteous agent at the gate"
Cons: "Not being able to get a flight over 20 hours later!"
Pros: "I liked that it was a direct flight"
Cons: "Small plane, entertainment was very poor- no television and poor wifi connection. Not much of a selection with the food"
Cons: "Everything was ok."
Pros: "I liked that we were 15 minutes early. I also liked that the stewardess gave me a bag of chips to compensate me."
Cons: "I didn't like that someone took my bag of expensive Airport snacks and threw them away while I was asleep. Who reaches under people's legs!"
Cons: "Rude crew, departed three hours late, and not permitted to bring carry-on luggage. Awful."
Cons: "They had flight delay issues and WE got pushed onto a next day flight but WE had to pay for our hotel when it was their planes delayed!"
Pros: "Boarding was easy, staff were okay."
Cons: "No entertainment, ran out of orange juice, cold and uncomfortable, old aircraft."
Pros: "Took off late but landed on time"
Cons: "Packed in like sardines. Hot on board."
Cons: "Our plane was constantly moved around prior to boarding and it was 2 hours late."
Pros: "I didn't not make to my flight on time because I didn't know I need yo check in a day ahead but luckily there was another flight leaving over an hour and a staff was able change the flight for me without charging a fee. that was very nice. My seat was on three roll seats and there was another person was same roll and we share other seat and strength our legs."
Cons: "In flight movies did not work."
Cons: "Flight delayed"
Pros: "On time"
Cons: "Kinda bumpy"
Pros: "Smooth and early."
Cons: "1. Comfort: the headrest on these seats is so uncomfortable! It just props your head forward and causes a lot of neck strain. For most short haul flights, this is not a big deal, but it really makes for an unpleasant journey on the cross-country flights. Also, the four-seat middle section is so poorly designed. There is no way to store personal items under seats without invading the space of your neighbor because the metal frame supporting the row of seats doesn't match with the seats themselves. 2. Entertainment: United could not support continuous streaming of movies/TV shows for every passenger. My movie paused and froze so frequently that I gave up on finishing it and then felt like I had wasted my time. The speed and reliability reminded me of trying to watch movies on a dialup connection. It would be so much better to just have the TV screens built into the seats. All in all, United got a bad batch of planes and should try to take this into consideration when working with Boeing/Airbus on the next order."
Pros: "I originally self checked in for my delayed flight from Boston to Newark, but forgot to add TSA pre check. I went to ask an agent if she could add it, which she very kindly did. She also offered and put me on an earlier flight, which made my day! Thank you!"
Pros: "How they captain kept us informed and updated frequently. About flight, weather, turbulence. Overall great flight, smooth, free entertainment."
Cons: "I thought the crew was rude and unattentive."
Cons: "The last 5 times I have flown united I have either been cancelled or delayed to the point that I miss my connecting flight aND get to the destination. 24 hours later I will NEVER book a united flight again"
Pros: "Willing to drive to Charlottesville. Difficulty finding one way rental"
Pros: "No complaints whatsoever."
Pros: "It was on time."
Cons: "Bad crew attitude No entertainment Terrible baggage policy Poor snack options Absolutely no leg room Since Continental was taken over by United it's been going downhill but this flight was just awful. After living in the Newark, NJ area for over 20 years and flying with them as long, I'm awfully tired of them. I will consider other airport options for nonstop flights or do layovers bc I can't stand their overpriced seats and poor service."
Cons: "Due to COVID 19 and government travel advisories resulting from this world pandemic my trip needed to be cancelled. After numerous requests Frontier held firm on not refunding me my money."
Pros: "Price. Crew was very polite."
Cons: "Late departing due to fueling"
Pros: "The service was POOR! This was my firsts time booking through this Airline and NO ONE told me about checking in 2 hrs early according to the phone phone rep or 45 minutes early according to the RUDE rep in the airport either way I arrived at the airport an hour before my flight and couldn’t board!"
Cons: "Frontier could take some time to better inform their first time customers of airport arrival times. I lost my seat AND was forced to book ANOTHER flight for 231.00 because Frontier didn’t think of their customer FIRST! Not to mention that was the ONLY flight leaving Boston until Wednesday"
Pros: "Friendly crew"
Cons: "Flight was delayed. Showed up to destination airport and now gate was assigned so we sat in runway for over 30 min"
Pros: "The plane was newer and decent quality. Pilot was fantastic!"
Cons: "Crew was curt. We could have boarded earlier, but instead waited for our 2 hour delay in the terminal."
Cons: "Flight was delayed by traffic control in NYC. Instead of just informing passengers why the flight was delayed, they just ignored the passengers and made people queue"
Pros: "Crew was great. Interacted with the passengers very well."
Cons: "My seat was not good. I sat in the last row without a window. The crew made it easier to handle though."
Pros: "Excellent crew, very friendly. Timely boarding and takeoff, early landing. The price was great, although if you expect any basics, like picking your seat, or a carry on, or a drink, that price becomes far less competitive."
Cons: "Frontier is the most uncomfortable plane you will fly. They are glorified lawn chairs. Zero leg room, chairs don’t recline. Unforgivingly hard plastic and non-ergonomic seats will hurt your back and butt after 15 minutes."
Cons: "45 minute delayed"
Pros: "Seats were more comfortable."
Pros: "Pretty much smooth flight"
Cons: "Have to pay $2.99 for can of soda"
Pros: "Boarding was painless. Flight attendants were nice."
Cons: "Nothing in particular. Just remember it is a low budget airline."
Cons: "Everything, poos policies that do not satisfy the customer."
Pros: "Even though plane on tarmac for 20 min, made time up in the air for an on time arrival"
Cons: "Flight has attendant had very negative attitude, smart mouth remarks and seemingly did not want to be there or working at the time"
Cons: "Flight left without notice. No kiosk employees. Frontier was the laughing joke according to American Airlines and delta. The employees at their kiosks attempted to help my issue. I didn't receive any frontier help. It's really a really poor airline. Fly Delta"
Cons: "Started flight 20 minutes late, apparently because crew did not show up."
Cons: "Flight delayed 7 hours. Called the airline after receiving a flight delayed text, and before heading to the airport, and was told to get there by 5pm because the flight may leave on time. Departed at 2am on a Sunday night instead of 7pm. Was told 3 different stories for the delay. Departing airport weather, although blue skies and all other planes taking off on time; plane arriving from an airport that had grounded all flights when Frontier was departing to said airport as they reported this story, mechanical failure, etc. Took a picture of the departures board where all other airlines were departing on time to all locations. Asked if food vouchers would be provided and told, "no". Then vouchers were provided 2 MINUTES before all restaurants in the airport closed. The vouchers had a print time of 4 hours earlier. They would not rebook on another airline and would only rebook on Frontier 3 days later. Zero customer service. Employees were rude and complaining that they had to work late while their customers would be arriving home at 5am after booking a flight that would have allowed time to sleep before work. This is on top of no carry-ons, entertainment, or even water on the cramped, packed flight."
Cons: "Scariest plane ride ever, the pilot landed terrible, I don't even know how to explain it. So much stress we practically nose dived, it was like they realized "dang we have to land, I forgot about that, let's go straight down and almost crash""
Pros: "I liked the price but class of service given.....i would gladly pay more. I arrived at the ticket counter at 9am to a line of people with 12 empty counters.We were told by other airlines and security that they open at 9:30.Finally some came at 9:45...and then only one person. Also by the time I added an additional 65.00 for baggage my flight ended up costing more than if I would have taken a classier airline."
Cons: "This was one of the worst flights I've ever taken with perhaps the most apathetic crew I've ever encountered. My departure flight was delayed endlessly–including a 2 hour wait on the tarmac for a gate at my destination. The crew provided almost no information or updates. And the lack of legroom was unhealthy. Also, I was not informed during booking that I'd be charged for a carry-on. That added $70 to my ticket plus seat selection charges."
Cons: "The flight to Denver on the 21st was cancelled and I was notified the return flight would also be cancelled which it wasn't. I re-booked with another airline only to find out the original flight with Frontier was not cancelled so I essentially paid for two return flights. Will never sly frontier or spirit ever again."
Pros: "On time,friendly flight attendants"
Pros: "PRICE WITHOUT LUGGAGE"
Cons: "SEATS KILLED MY BACK DID NOT RECLINE CARRY ON COST TOO MUCH YOU DO NOT FLY DIRECT FROM FLINT MICHIGAN TO PHOENIX"
Pros: "The price was great"
Pros: "The price was decent for the impromptu trip I decided to take."
Cons: "The seats aren't exactly comfortable, but one gets by, I suppose. My biggest gripe, absolute biggest, is the fact that in the middle of the 4 hour flight (and middle of my sleep on this redeye), I was woken up to the freezing cold pouring of water coming from the overhead compartment directly above me. The right side of my body was drenched by two water bottles flight attendants had failed to clean from a previous flight. Standing at curbside pickup in the chilly Chicago morning (5AM) with a wet right side of my body was not the best time I've had in my life."
Pros: "I never write reviews, but I have to say something about this wonderful flight crew. I have a serious fear of flying and their great attitude and funny personalities made my experience 100x better than usual. Please send them my thanks!"
Pros: "Crew was friendly. Boarding the plane was easy. Planes were clean. And as comfortable as a plane can be now a days."
Cons: "I know all planes are the same. But you get squashed between 2 people in the middle seat. And the tray table is not big enough to set anything on. Not big enough to rest a book on. Wasn't the airline fault but we had a 3 hour delay."
Cons: "Charging for carry ins makes me never want to fly frontier again"
Pros: "Cheapish minus extra fees"
Cons: "Extra fees uncomfortable seats poor service"
Cons: "my flight was delayed for 24 hours!A total I spent of 35 hours at the airport in Phoenix and throughout this period no one even offered me hotel! When I arrived in Dulles airport at Washington DC, a day later, my luggage was lost! Now already passed 24 hours no one do not call me! I called the Frontier call center they said "we do not see the location of your bags, wait when we'll call you""
Cons: "trash airline"
Cons: "It got canceled"
Cons: "I didn't have high expectations for Frontier since the price was low. However, even with the low price I expect flights to be on time. Every flight I've taken with Frontier had at least an hour delay."
Pros: "I do not foresee myself flying Frontier again."
Cons: "Everything was an up charge. I spent an additional $90 to get my one carry on bag on the plane. Two sodas and two bags of Chex mix was another $10. Flying is not worthwhile anymore."
Cons: "Nickel and dime you for everything else"
Cons: "Online checking in is a bit confusing and frustrating."
Pros: "The crew was friendly and the plane was clean."
Cons: "'Only Pay for what you Need!' This is the slogan where all the hidden fees lie. But what do you really need? A carry-on? Who doesn't need that? Well It's gonna be $60. A cold glass of water to hydrate during a 3 hour flight? $6. Oh yeah if you want a seat on the plane you already paid for, it's going to be $16-50. frontier ends up costing more than its competitors even after cutting every luxury on the plane to save its customers money. (Seats do not recline and no TVs). I think I'm seeing a trend in the reviews, Frontier. Stop being dumb. I will never fly with them again."
Cons: "They charge for everything."
Pros: "if all you want is cheap and care nothing about anything else, Frontier is ok"
Cons: "we got to where we were going on time. the only thing Frontier got right. Last time for us."
Pros: "If Kayak wants to boost its website it should give overall projected costs for flights not just bare bones prices. Frontier is the biggest nickel and diming company since Ryan Air. What a disgusting and dubious way to run a business. Worst experience ever. I have had and continue to have status with at least two of the large carriers, so I have flown a lot. Too bad no one else could provide the direct flight to Cincinnati."
Cons: "If Kayak wants to boost its website it should give overall projected costs for flights not just bare bones prices. Frontier is the biggest nickel and diming company since Ryan Air. What a disgusting and dubious way to run a business. Worst experience ever. I have had and continue to have status with at least two of the large carriers, so I have flown a lot. Too bad no one else could provide the direct flight to Cincinnati."
Cons: "Cheaper, non-reclining seats, like Spirit."
Pros: "The crew was better than expected."
Cons: "Have to pay to select a seat?? Carry on is $40. Checked is $35. No Skycap. I won't be flying Frontier in the future unless they decide to go to Southwest management school."
Cons: "Wow, on a red eye flight to have seats with no ability to tip back, even two inches. It was very, very uncomfortable. You also pay for everything - it costs to carry on a bag or to check it. I'm sure 0.0003 % of passengers carry absolutely nothing. Next, you can charge us to breathe."
Pros: "So...i will never fly frontier again. Charging $40 for a carry on is outrageous. Also, i had to pay $17 to check in and get a seat. In my opinion, this is the worst airline I've ever flown. I'd rather book a flight that was (40+40+17+17) more expensive so i knew what i was getting. Than fly this airline again. On plane the service was great. I just felt like i was duped into buying a more expensive ticket than was proposed. I will never fly frontier again ( and i tell my friends that too)."
Cons: "So...i will never fly frontier again. Charging $40 for a carry on is outrageous. Also, i had to pay $17 to check in and get a seat. In my opinion, this is the worst airline I've ever flown. I'd rather book a flight that was (40+40+17+17) more expensive so i knew what i was getting. Than fly this airline again. On plane the service was great. I just felt like i was duped into buying a more expensive ticket than was proposed. I will never fly frontier again ( and i tell my friends that too)."
Pros: "The flight was on time despite the Chicago snows. The gate staff and onboard flight staff were friendly and professional."
Cons: "Very tight space and super uncomfortable chairs--no cushion and don't even lean back."
Pros: "The crew, again, was very friendly. We boarded and took off promptly."
Cons: "The seats on Frontier flights are cheap, stiff, and do not recline. The tray tables are funny sized-only about 6 X 3. There is a charge for everything, including a drink or snack. We could not hear the announcement for boarding though we were standing right there, this is a gate issue."
Cons: "Waiting on runway for 45 minutes, then having passengers arrested for complaining."
Pros: "Very nice staff, when the plane works, we got on in a timely manner and off quickly. Didn't lose my checked bag! and when flight was cancelled they returned it easily and gave me 200$ reward."
Cons: "No entertainment, pay for carry on, flight delayed and then cancelled, chairs don't relax backwards, so not the best airline but probably not the worst."
Airlines flying from Massachusetts to the Dominican Republic have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Massachusetts to the Dominican Republic
Masks required on board, masks provided on flights from Massachusetts to the Dominican Republic
Social distancing seating
Middle seats unavailable to book on flights from Massachusetts to the Dominican Republic
Testing for antibodies, testing for symptoms for flights from Massachusetts to the Dominican Republic
Waiving of change fees. Search flexible flights from Massachusetts to the Dominican Republic