Daily cleaning, installation of cabin HEPA filters on flights from Massachusetts to Yosemite National Park
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Scores according to KAYAK customer reviews
Cons: "Had to pay 100 for overweight bag fee which is a lot. I knew it was large but I had to put all I. There as I had a serious should injury and could only manage a very small Carey in. I was only over by about 5lbs"
Pros: "It was quick, simple, not too crowded, and easy."
Cons: "The WiFi could have worked."
Pros: "Baggage drop and checkin was a breeze"
Cons: "Nice job and thanks for waiting."
Pros: "Not impressed and we are card holders"
Cons: "They wouldn’t let passengers by after using restroom . I stood for at least a half hour as I also have RA , Lupus , and 5 herniated discs . I’m confused as to why they won’t accommodate customers using restrooms"
Cons: "A little stingy on the drinks..."
Cons: "Seat not very comfortable."
Cons: "Great, excellent"
Cons: "Really turbulent, but I realize that’s out of the pilots control. WiFi was not good. Plane seats were somewhat comfortable."
Cons: "Thank you"
Pros: "They allowed passengers with little children Board first, unlike the trip from LAX to Boston we had to wait until our class even we traveled with 3 little children"
Cons: "Let passengers with special needs board first, and announce baggage claim carousel number before entering the gate"
Pros: "Early Arrival"
Pros: "I liked how the pilots were always updating us with information. The crew was very nice."
Cons: "The seats were too hard!!"
Pros: "Well attended to by airline staff"
Pros: "Great organization. I didn’t feel as though I was in a herd of cattle while boarding."
Pros: "We were 30 min early and took off on time."
Cons: "Slightly turbulent, but not bad. Alaska could have more non-dairy, gluten-free options in the menu, but their Mediterranean tapas box is pretty good."
Pros: "Virgin plane, flight crew great"
Cons: "No headphones, no snacks. Tray tables not clean."
Pros: "Entertainment ststem"
Cons: "Heat: service; lack of water/drinks; lack of soap in bathroom"
Cons: "Our flight was delayed while we waited for a crew member to fly in to cover for a FA that called in sick. Gate agents didn’t provide many updates while we waited. The were only 3 snack items for purchase available on the plane. Seat didn’t recline"
Pros: "Not much."
Cons: "Having to get to the airport 2 hrs then stand around for 3 hrs.. with no place to sit in a crowded waiting room & no food or thoughts for the children. No Water & hot & humid."
Pros: "The flight itself was great."
Cons: "The flight was 2 hours late boarding and we spent another 1/2 hour waiting in line to take off."
Pros: "Boarding was organizedf"
Cons: "Flight delay due to weather"
Cons: "Boarding was difficult. Had to rush, too long of wait at check in"
Pros: "On line system was great and easy."
Pros: "Fue bastante puntual y la atención de 1era"
Cons: "La ubicacion del asiento que nos tocó"
Pros: "On time, quick boarding, overhead bins are easy to get bags into."
Cons: "Logan airport requires that you leave the secure area and change terminals and go through security again to get to other airlines (so does Vancouver BC). This is very inconvenient and unexpected too and adds a huge time element that you have no idea is happening. Avoid it for any transfers."
Pros: "This is my new go-to airline. Love ❤️ Alaska Airline!"
Pros: "Security check took literally 30 seconds. Boarding was very quick. Flight was delayed due to weather and it arrived at my destination before schedule."
Cons: "No complaints, flight was great!"
Pros: "The free WiFi and selection of movies were good despite not having TVs at every seat. The one in flight dish was good."
Cons: "I paid for a seat that I couldn’t sit in because they moved a woman with two cats next to me and I’m allergic. No one checked if I was okay with it. When I said something, I was moved from my seat instead of the woman with the cats. I was uncomfortable for majority of the trip. I travel often and I have never had to deal with my pet allergies. I won’t be flying with Alaska after this trip."
Pros: "Arrived about a half hour early"
Cons: "The Gogo videos didn't work much of the time."
Pros: "Timeliness, clean plane and nice attendants"
Cons: "No complaints here!"
Cons: "The delay in Eugene was horrible!!!!"
Pros: "Easy and fast check in and boarding"
Pros: "I can't say enough great things about this airline! This was my first time on Alaska and it definitely won't be my last. We had some weather issues come up as we were about to take off. The pilot kept us up today on info, the flight crew brought water & anything else people needed before take off. It was a short delay but you would have thought we were going to be there for hours because they were all so attentive. It was the smoothest flight (THERE WAS CRAZY WEATHER EVERYWHERE!!) but our pilots made sure we had the smoothest safest flight possible. I could go on forever! This airline went ABOVE AND BEYOND to make sure we were comfortable and had a great flight."
Cons: "I don't love paying to check luggage but these days unless you fly Southwest that's hard to avoid."
Pros: "Flight was smooth and quick. The airplane was a lot more comfortable then I imagined. Plenty of seat and leg room for a big guy."
Pros: "Good, professional crew."
Cons: "They did not give me my food and drink for the flight. The wifi was also spotty, which was not great since customers pay extra for it."
Cons: "No cranberry juice!"
Pros: "It is ridiculous to be paying a full fare a BD then be charged for luggage! Worst policy going"
Pros: "Empty plane!"
Pros: "Free wifi and charging stations for each seat! Bot of my flights, Alaska landed earlier than expected which was awesome. Compared to other family members who took another airline(which was delayed and cancelled) this was by far the best!"
Pros: "The pilot did a great job! His landing was commendable given the high winds Portland was having!"
Pros: "It was on time"
Pros: "Flying to and from my destination wifi was awful. Not with the $40."
Pros: "Alaska is one of the best airlines to fly these days, and I've flown most. I have my mileage program on another airlines but I'd switch to them all the time if I could."
Pros: "The staff is awesome, the ride is always so comfortable"
Cons: "Not flying more often"
Pros: "I was late to checking-in the attendant called the boarding door and they gave away my seat but found another one for me and got me home on time"
Pros: "Speed and and comfort"
Cons: "More food on the plan"
Pros: "The crew was very nice."
Cons: "The passenger sitting next to me took up half my seat and I was not offered a seat change."
Pros: "More leg really ok"
Cons: "Seats don’t recline much"
Pros: "Seat was super convenient as I was in the first row."
Cons: "Could have used a plug-point for my computer and devices. No plug points available. Would have been nice to know there was free “working” WiFi at the start of the flight instead of half way though."
Cons: "I would have loved to have been able to pick my seat with my booking. I am 73 inches tall and I like to be in the aisle seat so I can stretch my legs out."
Pros: "Crew responsive and kind. Seats with more leg room were great!"
Cons: "Meals a little pricey."
Cons: "The flight was delayed 5 hours with almost no reports from the desk/PA and the desk was only manned within 1/2 hour of boarding."
Pros: "Everything. Perfect service"
Pros: "I liked that we were offered to check our carry-ons at the gate."
Cons: "The plane was too hot. When it is that full you could turn up the air."
Pros: "I like JetBlue overall. I like your bag policy, and I generally like the service."
Cons: "My seat didn’t recline. Don’t know why. Button would be pushed - didn’t matter. For a 6 hour flight to Reno AT NIGHT, that sucked. Then my TV went black about 1/2 hour into the flight. Crew didn’t know what happened, but it was a slew of tv’s on the right side of the plane (window seats mostly) that had this problem. These two things made for a tough flight."
Pros: "Flight arrived on time"
Pros: "Fly crew were friendly"
Cons: "The airplane seamed VERY WEARED OUT, even the winds, when you look through the window. Crew had to beat really hard carry-on luggage containers to close them. There was a lot of turbulence and because of the visible bad conditions of the plane we heard noises from the fuselage that were not normal. We feared for our lives... when in the way for landing we were loosing altitud softly, as it should, but there was a moment that the pilot pushed SUDENLY up again in a very hard way, after a few minutes he said it was to allow more time between planes, and that we will do one more tour that will take 10 more minutes. When we finally landed people were clapping, we also clapped celebrating we were alive. I think, if Jet Blue doesn’t replace or at least FIX this kind of rusty planes, I’m done with this company. It was a couple of dollars cheaper, but, my life is worth more than this."
Pros: "I liked just about everything on the flight- the professionalism of the flight crew, the fact that the flight boarded on time (slight delay after boarding, but I understand and the delay wasn't long). We still made it to Orlando on time."
Cons: "I volunteered to give up my carry on at the request of the check in attendant, only to realize after boarding, that there was ample overhead space. This resulted in a longer wait at baggage claim (the very thing I was trying to avoid)"
Cons: "They really shouldn’t take 20 minutes to advertise their credit card mid flight."
Pros: "The crew were very nice and respectable and did their job as professionals! We landed on time and the disembarkation was smooth, with no problems!"
Cons: "The person on my right (I was in the middle), wasn't very considerate! He hogged both arm rest, had one of his feet on a personal bag (I had in front of me) and was just plan rude and impolite as a passenger!"
Cons: "Felt nauseated"
Cons: "3 hour delay...again!"
Pros: "This is a wonderful flight which serves a short leg of service. Absolutely indespensable."
Cons: "Nothing was wrong at all!"
Pros: "Good Service"
Pros: "Boarded quickly. Landed 20 minutes early!"
Pros: "We have no complaints, Everthing was just perfect!"
Pros: "Closed Caption for deaf/hard of hearing people"
Cons: "Some movies don't have closed caption! That's not equal access! That's against ADA law!"
Pros: "Flight was good and good crew"
Cons: "The seats barely reclined it was very uncomfortable and the entertainment was not the best"
Pros: "Loved the size of the plane, the ease of the flight, the convenience of Nantucket airport."
Cons: "I didn’t like the fact I had to check my tiny bag, which means I have to retrieve it for the carousel. Aircraft needs better overhead storage. My bag weighed only 25 pounds."
Cons: "I was delayed half a dozen times, only to be canceled. Rescheduled on a flight that was scheduled to depart two hours before the original flight. Rescheduled after an hour hold. That flight was delayed the following day. Was diverted to Baltimore only to find out only some of us on our flight are getting out by a rude agent. Then no information at all. Had to run to catch an amtrak. Later found out if I stayed I would have stayed another 13 hours in Baltimore. Missed work and had no one home to take care of my family. Oh, and travel insurance will not cover anything. The plane itself was falling apart. Seat was broken and dirty. Everyones lights were broken and it smelled."
Pros: "The airport staffs, flight crews, snacks, seat pitch and cushions - everything! Jet Blue has the class other airlines abandoned a long time ago!! Keep up the quality and I'm yours from Reno!"
Pros: "All went smooth. No issue at all."
Cons: "Last call to board was not accurate. Last call was a little early. We sat in the plane for a little bit longer"
Pros: "The crew was fantastic! Friendly and warm."
Pros: "The gate attendant was very helpful to intuitive put my young boys together with me and handed me new boarding passes when we arrived. We checked in two hours early and stood in security line for 1.5 hrs."
Cons: "The checkin and security process was horrible and all the staff was terribly rude."
Pros: "Organized and quickly seated lots of leg room in the seats nothing"
Pros: "Boarding and departing on time The inflight entertainment made the flight time go by super fast. Love JetBlue"
Cons: "All the seats that I could see had food or other dirt stuck to them. No vegan snacks made available."
Cons: "No movies 6 h flight"
Pros: "Free chips"
Cons: "Flight delayed because JetBlue needed to bring spare parts to Reno"
Pros: "Leg room, great service, food and snack options"
Cons: "The entertainment device failed to work. . Screen crashed ."
Pros: "JetBlue always does a great job Monday non-stop between Reno and New York. The seats are comfortable the space is good internet is free and the crews are always Friendly!"
Cons: "Delay delay delay"
Pros: "Fairly comfortable seats -- though not a huge amount of room if you didn't pay for an upgrade. Roomy storage -- though by the end it was over full. Fairly efficient boarding."
Cons: "Having to pay for most things we used to take for granted. Note even purchasable food from Punta Cana to NYC -- would like to have known beforehand."
Pros: "Everything except the entertainment was great. However,entertainment on this flight kept going in and out."
Cons: "TV was flacky!"
Pros: "Loved the comfortable seats and the entertainment options even though we had such a short flight. Boarding process was fast and efficient. Loved having Cheese Its as the snack!"
Cons: "Our return flight from Nantucket to JFK was delayed numerous times which made for a long day getting back to Baltimore. Totally understand that it was due to fog and have to say I received many texts shifting the time forward and backward."
Pros: "Had a row to myself"
Cons: "Waiting for gate when we arrived"
Pros: "The process. The flight. The crew."
Cons: "Our entertainment TV didn't work"
Pros: "So comfortable"
Cons: "The food on board could be better"
Cons: "A total mess and short of information"
Cons: "Long security lines; contradictory agent instructions; couldn't pick seat; flight delayed three times; Uncomfortable seats."
Pros: "The crew did a mediocre job of keeping us informed as to the delay of takeoff."
Cons: "There was some type of mechanical or electric issue that delayed our flight by 30 minutes or so, which is unwelcome for a flight that late at night."
Pros: "Crew was fantastic. Seats are narrow in space, but more comfortable than other airlines."
Cons: "Drink and snack service, but captain was concerned about "bumps""
Cons: "Temperature control. Information about the delay"
Pros: "On time"
Cons: "Flight attendants not friendly"
Pros: "The crew were nice."
Cons: "We could have used more legroom between the seats."
Pros: "Entertainment was awesome. Although airlines are stingy with snacks, Delta had a good overall selection and very generous."
Cons: "Something that cant be changed overnight, however, there should be a little more Aisle space for folks pass through as my shoulder was getting beat up after every passing person and cart."
Pros: "The crew was okay. Could be better"
Cons: "Variety of snacks and drinks"
Cons: "Flight was delayed due to crew not being available."
Pros: "Love the fact that the head rests move to support your head better."
Pros: "Movies and snacks on board. Friendly staff"
Cons: "They should provide free headphones"
Pros: "The entertainment system was good and they had free text messaging through the plane’s wifi network."
Cons: "The plane stank. I was 3/4 in the back of the plane and there was a strong pee odor."
Pros: "Amazing crewkeep"
Cons: "Keep going"
Pros: "The female crew were really nice to my 3 year old daughter and made her feel at ease on the flight. Hi"
Cons: "Boarding at the Punta Cana airport was disorganized. People just got on whatever line they wanted and no attention was paid to whether passengers were first in line vs last in line, priority seating vs general, traveling with kids vs no kids, etc."
Pros: "I was in Comfort+ so there was a bit more leg room than standard economy"
Cons: "Even with Comfort+ things are tight."
Pros: "The ctew was awesome, super sweet and very acomodating"
Cons: "Its a flight to WV (my birth place).... it is what it is... smll planes, tight quarters and people who don’t get any of that and are not happy anout any of it"
Pros: "Very professional crew and in a good mood."
Cons: "The boardimg in Mexico City is always so messy. I think airlines should send back passengers that pretend it is their boarding time when it is not. So many people end up boarding before they should making a mess at the boardimg gate."
Pros: "We had a terrific trip returning home. Yes, it was crowded but everything was organized and all went well."
Cons: "Airplanes should board back to front. Then people don’t have to get bumped as later passenger try to carry 2 items onto a packed plane."
Pros: "Early and middle seat was open!"
Cons: "Coffee tasted like fish. :("
Pros: "Transfer f from first flight leg"
Cons: "Food and the 757 lay out"
Pros: "Nice employees and service"
Cons: "Seat room"
Pros: "Delta’s notifications are very timely and helpful. They even tell you when your bags are on the plane and at baggage claim."
Cons: "I was flying standby. I checked the list on line and my name was number 5. I get to the gate and there’s just a handful of customers. The agent said there was enough seats for the standbys I wait and wait for my name to be called but no luck. My name wasn’t cleared yet. Finally I was the next to last one to get a seat. The gate agent who didn’t ask for my name tells me I was all the down at the bottom of the list. While I am glad that I got on I wish I knew what method is use to get your name on the stand by list?"
Pros: "I have never seen a gate attendant call each person by name as she scanned their boarding passes! At Delta I felt welcomed by every employee. Even the pilots greeted the passengers as they exited. All the other airlines just want my money, they want to cram me into smaller and smaller spaces and want me to sit there and shut up so they don't have to interact with me. I will fly Delta every chance I get, even if I have to pay more money."
Cons: "Sat on the runway for over an hour to get the gate. Unacceptable."
Pros: "Everyone was very courteous, the plane took off on schedule and arrived at our destination early. Also got a complimentary upgrade to Comfort Plus."
Cons: "Ticket price was a bit much, the seats and aisle inside the plane are only made for skinny people. Aisle was barely longer across than my foot, and the guy next to me was a bit bigger than average, leaving me to have to scrunch in my seat the whole flight. Lots of elbows, butts and hips knocking into my shoulders as people boarded."
Cons: "Flight was delayed out of St. Louis causing several of us to miss our connecting flight from Salt Lake City to Portland. Delta was of very little help in assisting us in making a connecting flight. They could have at least helped with travel arrangements and provided us with a little food, a pillow and a blanket as we waited in their terminal for the next flight on their airline which was a several hour wait. I understand these things happen but the passengers didn't cause the problem and Delta needs to take care of people better if they expect to earn repeat business."
Pros: "Traveling with a 4 year old isn’t always easy. Delta’s flight attendants and the captains controlling the plane were excellent! Safe flight. And the entertainment that is provided for the customers is fun and relaxing. Makes a 4.5 hour flight go by quick. Thank you delta, I will be flying with you in the future"
Pros: "At the counter the staff is friendly, nice."
Cons: "There is no one to organize the lines to the self check in on the computers, basically a mess, nobody knows how many lines are there."
Cons: "Baggage was delayed overnight. With modern tracking, should have been notified that the luggage was not loaded on the same flight as me, eliminating my wasting 45 minutes at ATL realizing that my baggage was not coming and then having to queue to notify the airline that it had not come."
Pros: "Not much"
Cons: "Almost everything. The flight boarded late but quickly. We sat on the runway for hours. We were VERY delayed for RDU arrival. Luggage was slow in getting to baggage claim. Not enough help with baggage was available."
Cons: "Bad information about delays"
Pros: "It's a rather short flight. We grabbed 12A and 12B (should've gone for 10A and 10B when the choice was there) as knees started to hurt. Fine SLC lounge one is fine (mac-and-cheese, chicken, Baileys behind the bar, etc.) to make you happy prior to departure."
Cons: "No food, snacks are okay though so this is a wash considering it was a short flight. Sky priority bagging ... doesn't matter. We saw several other bags get unloaded along with ours. No Delta lounge at the destination (RNO)"
Pros: "Crew was great"
Cons: "No entertainment on flight. No smoking in Minneapolis airport"
Pros: "Crew was wonderful, fine flight, very prompt"
Cons: "Was unable to board an earlier flight without paying $75. If there are seats it shouldn't be so difficult to be moved."
Pros: "Excelent service"
Pros: "Our original flight was delayed and Marika, at the Delta gate of another flight to the same city, was able to get us on the flight that was going to our city. We were so grateful to get home before the winter storm! We appreciate your staff and the help their quick, efficient manner to get us on a new flight!"
Cons: "When the passenger in front reclines their seat it was in my face The legroom wasn’t terrible but I had a hard time even reading since it was so close"
Cons: "Wasted my time on security and lost my flight"
Pros: "They solved my name matching problem with calm and efficiency, so I made it to my conference. Thank you !!"
Pros: "Yet one more trip that reminds me why I refuse to fly any other airline than Delta. (I fly every week for work.) Top-rate LA crew, flights always departs on time, early to destination more than half the time. Comfortable seats, upgraded to Delta Comfort today. Gate agent was friendly, helpful and joking with passengers. Made it seem like we were all going on an adventure. Kudos to Delta all around!!"
Pros: "We had terrible turbulence for probably 4 of the nearly 5 hour flight. The turbulence were the Pitts, but the plane, amenities, staff and amenities were top nothcj! Highly recommende Delta."
Cons: "Bad turbulence"
Pros: "The crew was beyond friendly and courteous. Lots of leg room."
Cons: "I was an older plane, it was louder than our flight down to Atlanta. Nothing they could do about it, but a slight annoyance."
Pros: "Counter agent found reservation but not ticket number(?). She was very helpful and nice but Delta reservation system was a total mess. Barely made boarding even though we arrived airport plenty of time before the flight."
Cons: "Counter agent."
Pros: "Airport is clean and easy to to use. TSA easy to go through. No lines. Boarding was easy with no issues. On-time"
Pros: "Movie selection"
Cons: "They want us there at 4:20 for a 6:20am flight but Clear doesn't open until 5. I was through checkin by 4:23. Why bother if one can't get to the breakfast facilities for another half hour plus? Then Peet's had no pastries."
Pros: "They expedited me in line in Havana because I was on the 1:35 flight to New York and were nothing but friendly about it."
Pros: "Cabin crew was wonderful. The food was exceptional."
Cons: "The infotainment system was a little spotty."
Pros: "Efficient and on time."
Cons: "I booked tickets well in advance but wasnt allowed to select seats at time of booking nor at 24 hour check in. This adds undue stress having to wait for an assignement at the gate."
Pros: "Gave plenty of food and snacks"
Cons: "Seat didn't recline, no changing station for my child onboard (but charged me a full price ticket)"
Pros: "Clean plane, good service. on time departure, early arrival."
Cons: "I did not like the way the plane was boarded- people could not get into their seats because others blocked the aisles - so chaotic. Passengers were not being rude to one another, it was simply that the process is poor. Could the zones instead reflect both location of seat and area of plane, so that those with window seats at the back board first, then middle seats, then aisle? That way if aisle seats fill first, seated people are not stepping back into the aisle to accommodate others needing to get a seat in that row, while everyone on the gang way must wait for the aisle to clear."
Cons: "Feed me"
Cons: "Sat on tarmac for over 40 min waiting for gate"
Pros: "Fast boarding"
Cons: "WiFi didn’t work"
Pros: "Everything operated according to schedule."
Pros: "Easy no hassle check in and board."
Cons: "Absolutely nothing. Thank you!"
Pros: "Customer Service was acceptable."
Cons: "Flights were cancelled and bags were lost!"
Pros: "It was fast"
Cons: "They could have offered headphones, the charging outlet didn’t work"
Cons: "No idea. I thought everything was good."
Cons: "The gate attendant was very hard to understand and so I couldn’t hear what she was saying."
Cons: "We were told to board quickly so we could leave on time, boarded and sat for more than a half hour. The landing at Monterey was dreadful, hit hard first touchdown and then two more bounces."
Cons: "Only snacks available at 5am"
Pros: "Very comfortable, fast, nice staff"
Cons: "They didn’t offer a snack!"
Pros: "Boarded in Boston and pulled away from the gate. An engine starter was bad so had to tow back to gate. After time to figure out the issue we were deplaned and began rebooking process. Not satisfied"
Cons: "See above"
Pros: "Flight crew were very apologetic"
Cons: "Missed connecting flight from Miami. Only one flight per day. Had to take a flight to an alternative location, drive for an hour down the coast and take a ferry to my final destination."
Pros: "They let me sleep"
Cons: "Not enough food options"
Cons: "The y chance the gate 3 times. And ir was delates."
Cons: "Gogo WiFi didn’t work"
Cons: "The delay"
Pros: "Early and easy"
Cons: "Was perfect"
Cons: "Found out at airport after getting up at 4AM. Told no flights on other airlines but when I got home found availability on Delta, Basically lied to us."
Pros: "On time, kept informed."
Cons: "Terrible turbulence"
Pros: "Everything is excellent!!"
Cons: "We sat in Charlotte on the runway and had to run to our connection. The airport seems too small for the amount of traffic. We usually try to avoid Charlotte, but it was the only way to use frequent flyer miles"
Pros: "Generally clean plane with good entertainment system and technology overall. Diabetic meal much better than in the past."
Cons: "Didn't announce meal choices at the start so flight attendant had to repeat herself every. Single. Row. They forgot my diabetic meal on the last part them forgot to include cutlery and it took a long time to sort out but they were otherwise lovely."
Pros: "Nice flight, great leg room, staff was friendly and flight was on time."
Pros: "I like the boarding, the service and the time management"
Cons: "The food was not good , limited options."
Pros: "Friendly attendants, plenty of coffee. Great service."
Pros: "Due to a strong tailwind we arrived 45 minutes ahead of schedule. Great service with attentive attendants. However the plane was older than me, no real entertainment system or outlets to plug in smart devices."
Cons: "Plane needs to be retired or retrofitted to accommodate smart device charging."
Cons: "Very crowded, rude passengers"
Cons: "Seat space very narrow and uncomfortable seats"
Pros: "Uneventful and on time"
Pros: "On time"
Cons: "Terrible entertainment. A 1980s common screen. Horrible movies nobody wanted to watch and no choice was available given the common screen,"
Pros: "Was on time"
Pros: "smooth disembarking"
Cons: "30 mins delay"
Pros: "Got in an hour early. Booya."
Pros: "Everything went fine and was uneventful. For me, an uneventful travel day is a good travel day!"
Cons: "Two legs flying up from Norfolk to Boston delayed. Two legs flying home the next day also delayed."
Pros: "Departed on time, arrived a bit early."
Cons: "Our checked luggage didn't make the transfer in Philadelphia. We got it late the following day. What entertainment?"
Cons: "Jetway should not be backed up all the way to the counter. Stop calling so many groups for boarding without knowing that no one is actually getting onboard. Force subsequent groups to step aside until called."
Cons: "Lack of entertainment provided."
Pros: "Same as above."
Pros: "Good experience all around."
Cons: "15 minutes late. No big deal though"
Pros: "personal entertainment systems and charging plugs"
Cons: "only pretzels and no headphones offered for the entertainment systems."
Pros: "Not VERY overcrowded"
Pros: "Seat were comfortable and I didn't feel claustrophobic."
Cons: "Delayed over an hour"
Cons: "Landing was scary & hard Crowded & hard to get attendants’s attention"
Pros: "Professional staff and clean seat with smooth pilot who was not constantly announcing things"
Cons: "Small seats"
Pros: "Loved the direct Tv"
Cons: "Really expensive internet"
Cons: "Lady sitting behind me lit a cigarette on the tarmac"
Pros: "it was very punctual and easy to get around."
Cons: "Seats space was very toght"
Cons: "Multiple delays"
Cons: "It was quite late"
Cons: "the boarding process is horrible and feels rude. The design of the united gates is horrible, the long lines block others walking by. The lack of enough overhead space for carryon's is obnoxious. Overall very disappointing."
Pros: "awesome, caring staff"
Cons: "Everything was ok."
Cons: "Sat in the middle of two people who took up part of my seat too."
Pros: "Took off late but landed on time"
Cons: "Packed in like sardines. Hot on board."
Pros: "On time"
Cons: "Kinda bumpy"
Pros: "Smooth and early."
Cons: "Forced to check carryon bags because they said the overhead bins were full. Upon boarding found many overhead bins empty and people who boarded after us were able to bring carryon with them."
Cons: "The boarding process gives me anxiety."
Pros: "easy boarding, drinks served, on time departure and arrival."
Cons: "was supposed to originally leave on Friday April 21st at 7:00 pm, was delayed until 10:45 pm, so I decided to take Saturday April 22nd at 10 AM, and even that was delayed until 11 AM. very crappy"
Cons: "Bumpy ride"
Pros: "Scored anot exit row for no extra charge"
Pros: "Willing to drive to Charlottesville. Difficulty finding one way rental"
Cons: "The plane delay wasn't explained"
Pros: "Very polite clean nice great experience"
Pros: "I got to my destination on time so it was perfect"
Cons: "no room very tight"
Pros: "Service all your employees are kind"
Cons: "Bereavement switched flights for me thanks"
Pros: "No complaints whatsoever."
Cons: "Having to pay for direct tv"
Pros: "got there safe"
Cons: "over booked, boarding was terrible, I've been in 3rd world country's that do a more professional job"
Cons: "Small seats. Left late"
Cons: "Wifi not working"
Cons: "No tv?"
Cons: "No announcement of the proper Boarding numbers"
Pros: "Boarding was prompt"
Pros: "Kelly is an exemplary employee at the United counter at Logan. She showed compassion and caring after the passing of my brother and changing my ticket . Kudos to her!"
Cons: "I wished there was a snack."
Pros: "Everything except the wifi not working"
Cons: "The wifi not working"
Cons: "Were held up by TSA in San Francisco because we were not given receipt for our dog who traveled with us. (We had a 2 hour layover in SF and took dog outside the security area for relief). Then the ticket counter in SF was understaffed and it took a long time to get the receipt printed (Once at the counter the agent was very helpful, efficient and quick). Should have a pet area inside the security of airports, like Palm Springs does."
Cons: "They mis-tagged my bag and still haven't found it and have not been helpful or informative when I call to check the status"
Cons: "I was treated with the most disrespectful tone, hurried like cattle."
Cons: "Seating is just ridiculous these days. Even w/low expectations, I was disappointed. It isn't just the lack of space for my legs; it is nearly impossible to get to your things under the seat. Also, we couldn't hear the gate announcements in the terminal gate area."
Airlines flying from Massachusetts to Yosemite National Park have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Massachusetts to Yosemite National Park
Masks required on board, masks provided on flights from Massachusetts to Yosemite National Park
Social distancing seating
Middle seats unavailable to book on flights from Massachusetts to Yosemite National Park
Testing for antibodies, testing for symptoms for flights from Massachusetts to Yosemite National Park
Waiving of change fees. Search flexible flights from Massachusetts to Yosemite National Park