Daily cleaning, installation of cabin HEPA filters on flights from McAllen to Central America
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 11h 55m
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Scores according to KAYAK customer reviews
Pros: "Entertainment on seats"
Cons: "I sat in seat 12A- the window was so hot it was burning my arm and I was extremely hot. Not sure if it’s from the engine heat or sun but it’s probably a mechanical issue that the 737 should address. Horribly uncomfortable trip."
Pros: "Great flight"
Pros: "The seat was comfortable, and the cabin in First Class was clean"
Cons: "I’m a big guy so using the tray table to eat was very uncomfortable and almost didn’t work at all"
Pros: "Is ok"
Cons: "More space between seat and free food"
Pros: "The crew was nice."
Cons: "EVERYTHING! We were supposed to leave at 7:30 pm and we ended up departing at 9pm"
Pros: "Crew was very nice."
Cons: "More room in seat"
Cons: "Despite having a boarding pass with an assigned seat, Avianca would not let me board. My seat was given to someone else. There was no explanation as to why I no longer had a reserved seat. I had to wait until the next morning to get a flight to Cusco. My hotel reservation in Cusco for the night could not be refunded so I am out $400."
Cons: "Never got on the flight!! This was a Christmas gift & they took the money when booked it and told me they needed credit card verification 2hrs before departure! Terms and conditions doesn’t say I needed the credit card when checking-in! They also NEVER notified us that I was needing that information! The person who booked my flight is overseas!!! They are the worst at customer service. Still waiting to hear back from them! It’s the holidays and they are absolutely careless! I must add that when checking-in the agent was rude, unprofessional and even mocked me! ridiculous!"
Pros: "Andres was so nice. Amazing actually"
Cons: "They boarded us then we had to switch planes. Delayed an hour"
Pros: "Nothing special."
Cons: "I didn’t like the food, worse I’ Ever taste"
Pros: "short flight"
Pros: "Appreciated the friendliness of the flight crew, compared to two other international flights I have taken in the past year and a half on other airlines."
Cons: "Cramped seating, as I suppose is the norm on most airlines nowadays. But feels torturous on a long flight. Also, had to pay extra to choose seats. I think that’s outrageous."
Pros: "Latam would not transfer 1 medium baggage from LATAM to Avianca at Lima"
Cons: "How does a ground crew not know a plane is coming in late. How is there no one here for baggage. It's a joke."
Cons: "Why go through security over again as a transit passenger? Especially, as Lima airport security appears poorly organized."
Pros: "The movie and TV selection was excellent"
Cons: "Interrupting my movie several times. Stop that. I understand when it’s a seat belt message, or landing. Don’t make me listen to the pilot drone on about the weather. It’s 2018. I can check that on my own"
Pros: "Worst airline food in years."
Cons: "Food was bad on all 4 legs of trip"
Cons: "Remained on tarmac too long before allowed to disembark airplane in San Salvador. However, I did not miss my connection because of it. Did not offer enough water during flight! I was getting dehydrated."
Cons: "No complains"
Pros: "Relatively quick, friendly crew, on time (boarding, departure, arrival)"
Cons: "Hit a bit of turbulence, food was good, but can be improved"
Pros: "the flight was AVIANCA , not American Airlines"
Cons: "Tiny airplane. We had a delay of 2 hours."
Pros: "Good food, kind staff, free booze"
Pros: "Good food!"
Pros: "In spite of adverse situations the counter staff was extremely helpful"
Pros: "great flight! THank You"
Pros: "We really enjoyed our flights with American Airlines. From the counter to the stop on the plane everyone was great to work with and very friendly"
Pros: "Boarding was simple and efficient Seat was better than usual"
Cons: "Dinner was okay, the mid-flight snack was awful and made my wife sick, breakfast was better. Entertainment console crashed four times, first crew member didn’t seem to care (aloof for most of the flight), other attendants seemed marginally more interested. No one checked back to see if the problem was resolved. Flight attendants seem to be in “check the box” mode doing only what was necessary."
Pros: "Boarding process"
Cons: "Delay, no food,"
Pros: "one more bag"
Cons: "the AA flight arriving to Charlotte experienced a door malfunction that delayed deplaning by 15 minutes. Not a big deal unless you had a close connection to begin with. Result was a dead sprint to Charleston gate where no attempt to hold the plane for those passengers. Also, a black, middle-aged woman with short hair working the ticket counter had the personality of a piece of cardboard with zero responsiveness. AA should reconsider who it places to interact with the general public."
Pros: "Customer service was excellent. Comfort and other services were among the best I've experienced ever flying."
Cons: "More flight delays..."
Pros: "Finally taking off"
Cons: "Being stuck on the runway"
Pros: "thay we didn't crash"
Cons: "1. To didn't work 2. Give us pillows"
Pros: "Las aeromosas muy amables y profesionales."
Cons: "Los asientos incómodos que no funcionaban el cambio de posición. El pago de sobrepeso escandalozo; por 10 Libras $160 más extra fees...."
Pros: "Staff was good"
Cons: "I thought we would fly British airways no American airline. Personal tv did not work"
Pros: "It was comfortable, nice staff and had a meal as well"
Cons: "2.5 hour delay Uncomfortable seats"
Pros: "The flight was fast and good service"
Cons: "En El Salvador the person who check my luggage was rude And throw my medicines to the garbage and she told That I need a proscription from my Dr , never it happen before , I think she work for El Salvador airport but she was rude"
Pros: "Solo que a la 1:10pm le comunique al sobrecargo del vuelo Avianca #928 Lima _ salvador 1010 1: 20 pm hora local me di cuenta que se quedo el anillo de matrimonio en el paso de migración en la bandeja, el sobrecargo me di una instrucción que debía hablar con el encargado del Salvador la Srta Geaninia Gomez indica que como no es pérdida dentro del avión no se hacen responsables, lo que no estoy de acuerdo que me digan eso ya que es trayecto del vuelo que estaba realizando voy a tomar medidas para presentar un reclamo ya que es un valor sentimental ya que ni me dejaron ir a ver estando casi 40 minutos y sentí que no me ayudaron por los menos con una llamada en el departamento."
Pros: "We were able to fly standby after our connecting flight was delayed."
Cons: "On both legs of this trip, the staff seemed tired and cranky. Smiles were rare and attendants had a bit of a tone when speaking with clients. The boarding crew never called our group, but when we asked, she scolded us and said we should hurry up or we would lose our seats."
Cons: "Very hard seat"
Pros: "Ecerything from the boarding to the seating assignment"
Cons: "Just have to be organize as they do the boarding process"
Pros: "good attention"
Cons: "I was supposed to be there right now, but I'm still waiting in Chicago for my connecting flight to Dayton that was delayed."
Cons: "I purchased a “first class”seat when the door close I switch from my seat to the front seat to put more distance with others passengers since I’m a transplant paciente. The rude flight attendant told me in a very bad tone to go back to my seat that I couldn’t seat in there . Only to see later that she put her coat in there. I got up later to go to the bathroom , also I have overreacted bladder and she told me in same rude talk go back to my seat that if I couldn’t see that the do not get up signs were on. I felt literally she yelled at me . Never asked me if I needed help , or just wait a little . I literally pee in my pants"
Cons: "Muy mal servicio, no dieron ni agua solo galletas vencidas ni una bebida, muy mala experiencia no recomiendo viajar en UNITED"
Cons: "Only one mini bag of prezels for a 4 hrs flight. Only 5 movies to watch. Terrible experience!"
Pros: "Seats are too crowded."
Pros: "Very courteous crew!"
Pros: "Great crew. Excellent service."
Cons: "Seats were a little uncomfortable. Could be more softer."
Pros: "I got to Taipei in 1 piece"
Cons: "Just can’t beat Asian or mid western carriers for courtesy"
Cons: "Waited on runway for 30 minutes before taking off. No explanation from cockpit. Waited another 10 minutes once landed before pulling into deplaning area. It was an uncomfortable flight."
Cons: "Plane had mechanical problems for an hour"
Pros: "Check in and boarding went very smoothly. The crew was very attentive. They came through the cabin several times with the drink cart. And after dinner was served, gave everyone a bottle of water. Good choice of movies, food was good and the light breakfast was actually very filling. Excellent croissants. Overall great flight."
Pros: "Overall service at was very satisfactory on all the sectors. In-flight service was excellent. Lounges were good at Mumbai and Frankfurt. Pl. see my comments about United lounge at Chicago."
Cons: "I was denied an entry to the UNITED LOUNGE at Chicago Air port. The lady stated that this lounge is only for the departing passengers! She scanned my boarding card.and I said to her that I am departing to Detroit. She said I can enter if I am a GOLD card member or purchase a day pass for $59.00. I declined. I am under the impression that United is a partner of Lufthansa.and that they should honor the same Business class privileges as Lufthansa. I found it rather discriminatory act on the part of this particular employee of the United lounge at Chicago airport. Pl. bring it to the attention of the Lufthansa and United . I will appreciate follow up on this matter."
Pros: "The plane was run by ANA. It was super clean, the food was good and the attendants were great"
Cons: "It was the best economy flight I have ever had. Super."
Pros: "Great service in business class, as always."
Cons: "Weather system on the way down, but the pilot and first officer were tops"
Pros: "On time departure"
Cons: "Entertainment system Completely broken for full duration of flight. Individual screen also broken as well as seat Broken 19C"
Pros: "On time"
Pros: "Very easy and smooth flights"
Pros: "The flight was delayed 4 hours and missed all my connecting flights. I’m still not in Taiwan I’m spending the night in San Francisco"
Pros: "Overall I am so disappointed"
Cons: "Deleyed flight in Huston, my baggage’s stayed behind"
Pros: "The flight was on time. Departure and arrival were bith smooth and staff was friendly amd attentive. Kayak has been my go to when booking flightd and hotels."
Cons: "No snack"
Cons: "Poor food for the price"
Pros: "liked that the plane was small; relatively comfortable and a direct flight."
Pros: "Love it"
Pros: "Everything was good !"
Pros: "Business clas worth the money for this long trip"
Cons: "all was okay"
Pros: "Oh all try other airline next time"
Cons: "2hours and 30 minutes delay time for unreasonable issue And a bayless little drink for 8 dollars + tax really."
Cons: "The plane was 3 hrs late from dulles to houston ww were only given snack they should given us a full lunch."
Pros: "Customer Service"
Cons: "Flight Late"
Pros: "Is goood"
Cons: "Very good"
Pros: "Nice plane, looks clean and new"
Cons: "Seats were surprisingly uncomfortable for some reason. They were new, but I think they're just new and not "broken in"?"
Pros: "The crew on this flight looked miserable."
Pros: "Crew was great. Very patient with a difficult situation."
Cons: "Issue with something in the bathroom. I was on the plane watching them decide what to do for 20 minutes or more. Then I had to de-plane (just my row) while they cleaned. Then they decided it was too wet. Everyone deplaned. They changed planes and we didn't leave for hours. Seems like they could have found the issue and changed planes before we boarded."
Pros: "Staff & crew very friendly."
Pros: "The crew was very good, very attentive."
Cons: "Boarding went quickly but was very unorganized."
Pros: "Helpfully and we'll guided"
Pros: "I liked the cleanliness. The use of wifi was great."
Cons: "Didn't like that there was no tv access"
Pros: "for the most part everything."
Cons: "Did like that my seat changed from F15 to A38, that was very disappointing."
Pros: "We flew in comfort the entire trip! Plenty to drink and eat. Too much actually. The business class cabin was clean, seats ample and comfortable. It definitely made the 6-7 hours of flying more bearable."
Cons: "Poor wifi"
Pros: "I realy enjoy the flight"
Cons: "Wifi is wrong"
Cons: "I didn't like the 1 hr delay and sitting on the plane for an hr before take off"
Pros: "All fly is in good plan"
Pros: "We appreciated the free wifi and programs on the Wichita to Denver flight. After landing in Denver, my husband's back was hurting and they upgraded our seats for free."
Cons: "Sadly, there was no free wifi on the longer flights from Denver to Los Angeles."
Pros: "Not dieing"
Cons: "No tvs you didnt have enough over head space so i couldnt have my carry on untill my final destination. And then no wifi for the final flight to appleton and i purchased the beat wifinpackage you offered. The flight from chicago to lax on friday was a joke in soooooo many ways... United needs better management iif you ask me."
Cons: "Having to cancel my flight and book another."
Pros: "We were upgraded to first class and we made the flight, though we had to run."
Cons: "Running for the flight because the gate was at the end."
Pros: "Everything was smooth"
Pros: "Quick flight"
Pros: "Flight was not longer."
Cons: "No free entertainment. Didn't give out headphones until an hour into the flight. Tight seating. No meal service."
Airlines flying from McAllen to Central America have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from McAllen to Central America
Masks required on board, masks provided on flights from McAllen to Central America
Social distancing seating
Middle seats unavailable to book on flights from McAllen to Central America
Testing for antibodies, testing for symptoms for flights from McAllen to Central America
Waiving of change fees. Search flexible flights from McAllen to Central America