Daily cleaning, installation of cabin HEPA filters on flights from McAllen to Mexico
Aeromar has waived its change and cancellation fees on flights from McAllen to Mexico. Confirm policy on booking site.
|Flights to Mexico City||2h 05m|
The cheapest ticket to Mexico from McAllen found in the last 72 hours was $168 one-way, and $480 round-trip. The most popular route is from McAllen to Mexico City, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $211.
Aeromar flies most frequently to Mexico City from McAllen.
Mexico has not implemented any entry restrictions for air travel, but travelers arriving from countries affected by COVID-19 will be screened.
A completed "Cuestionario de identificación de factores de riesgo en viajeros" must be presented to immigration upon arrival.
There are no mandatory quarantine requirements currently in effect in Mexico. However, travelers showing symptoms of COVID-19 will be subject to quarantine.
All other info
The land border between the US and Mexico is closed to all non-essential traffic as part of COVID-19 measures. This is reviewed on a monthly basis. This closure applies primarily to tourism and recreational travel. Cargo, trade and healthcare workers will still be able to cross the border. Check with your closest US Embassy/Consulate before attempting to cross the land border.
There are currently 205,651 active cases of COVID-19 diagnosed in MX and 13,814 deaths as of Dec 4 2020
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Mexico.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Mexico is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Mexico with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Mexico up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Plane was empty so got a whole row to myself!"
Cons: "One flight attendant in our area was not friendly and quite abrupt. Food wasn't good but desserts were great. American movies were a bit old."
Pros: "Seat was both comfortable and spacious. Crew were very attentive and personable."
Cons: "Really great flight. Can’t say enough about it."
Pros: "Small plane, decent space, short flight."
Cons: "Hour late departure and still only loaded 1/3 of the luggage. Communication about the luggage problem was poor"
Cons: "Staging at the gate was chaotic and disorganized. The passengers formed a big mob since there were no instructions for where to form lines for an organized boarding. Passengers could not hear boarding instructions from the front desk."
Cons: "Went First Class. What a joke! Coach seats & service. Only difference is they leave the middle seat empty. This appears to be the European standard (we flew on 3 different airlines) for 1st Class within Europe flights. Save your money, fly coach within Europe."
Cons: "The temperature was too warm. With a full plane there is a need for more air circulation. The selection of movies was old, there weren’t enough new movies."
Cons: "Delayed boarding for no apparent reason. The plane was sitting on the tarmac for at least 2 hours before scheduled boarding."
Pros: "Flight on time, crew polite and ready to help"
Cons: "Seats in the plane a little closer to each other than usual I think."
Pros: "The airline crew was responsive and professional. The flight was also very smooth."
Cons: "The boarding process was like a buffet: first come first served."
Pros: "the service with lufthansa is great. I always enjoy my flight with lufthansa"
Pros: "Friendly cabin crew."
Pros: "Wi-Fi and in flight entertainment"
Cons: "I'm 6'3" cramped in economy"
Pros: "More legroom and great crew"
Cons: "Food quality has gone down. A lot."
Pros: "They put me on another flight"
Cons: "Flight so delayed that you had to follow them and insist before they rebook you. It was not an automatic process. I was frustrated because I couldn't make it to Frankfurt!"
Pros: "Excellent crew.. very attentive to everyone’s needs. Great movie screens ..large seats .. clean plane .. overall great 8 hour flight"
Cons: "Business class with normal seats and empty seat in the middle is not the same."
Cons: "The flight got delayed and it was a nightmare for my handicap old mom."
Pros: "How all drinks, food, snacks & headsets are included and the staff so respectful and kind."
Cons: "The guy behind me coughing all over me. Not exactly your issue though."
Cons: "First, Lufthansa lost our baggage from Hamburg to Los Angeles. Then, the delivery company (Direct Courier Services) Lufthansa uses was completely inept and unprofessional - every single one of their employees is a complete moron. We didn't end up getting our baggage for two and half days so we were wearing the same clothes that we left Germany with. Then, after being told by Lufthansa customer service to submit receipts for clothes we had to buy, never got reimbursed or even the courtesy of a reply. After flying Lufthansa for over a decade, will never use this airline again. Epic fail."
Pros: "The trip was fast"
Pros: "New plane. Very nice."
Cons: "not much."
Pros: "I flew in an A380 from LAX to FRA and that is a huge airplane but very nice. The flight from FRA to TLV was full and that airplane had no USB charge ports and no seat back video. I refuse to fly El Al because they don't have video and charge ports. Now I need to avoid flying with Lufthansa."
Cons: "No USB charge ports and no seat back video. They only have movies from Sony."
Pros: "The Lufthansa crew in Nigeria airport are not friendly at all...expecially there crew supervisor."
Cons: "How the crew was attending to me."
Cons: "Flight was late leaving Munich and it caused me to miss my connection. And just my luck my rebooking was 2.5 hours delayed."
Cons: "Food was disappointing...especially 'pizza' at the end. Crew was very helpful to family with baby."
Pros: "The food, the staff, the plane"
Cons: "Unfortunately my movie screen wouldnt work which bummed me out for the long flight ☹"
Pros: "Large leg room"
Cons: "Flight late missed connection flight for me. TV on arm, too small too close difficult to rewind had to shut down during descent while seatback TVs were still allowed to play"
Cons: "The flight was delayed, they said due to weather, but would not let me off the plane to make other arrangements. Terrible customer service by partner airline, United. The airline did NOTHING to help me out."
Pros: "Service, comfort"
Pros: "The crew were amazing!"
Cons: "I had to pay extra for "out of sequence" booking as I wasn't able to catch the flight out of Manchester to Athens. so i booked a different flight the next day to a different airline. Lufthansa canceled my booking as I didn't take my outbound flight, when they found the booking, they asked me to pay extra. Such a waste of money! Although, the crew on the plane were really good!"
Pros: "All good"
Cons: "No bad"
Pros: "Pretty much a standard commuter flight."
Cons: "Seats with no headrest and no entertainment"
Pros: "The crew was great. The seats were ok."
Cons: "Check in was very, very slow, for some reason."
Pros: "on time, many toilet rooms available. not too much noises from other passengers."
Cons: "Boarding system was quite chaotic and unclear. Food was horrible. Premium Economy Class seat was just similar to economy class. Sound system with provided earphones don't work well."
Pros: "Never made it. Flight overbooked, late connection in. Hours to wait for help. Finally rebooked o arrive over 24 hours late. Hotel an meals provided, no compensation on site."
Pros: "Crew was very good. Pilots, definitely, were high level professionals."
Cons: "My reservation was cancelled - I found it at DME.. An email, which Lufthansa Moscow promised to send me, had never come. My carry on, while weighted 7 kg, and was, I believe of standard size was not approved. Again, there was an unnecessary on my mind, second TSA-like check at FRA. Lufthansa could just bring me by bus to the departure gates. I believe that police officers with openly carried machine guns INSIDE of TSA secured zone at FRA is too much (though I am not a law enforcement person)."
Pros: "Cleanliness of the plane, brand new plane, delicious food, real silverware, Plesant crew, love the entertainment"
Cons: "Chaos when getting in the plane. First come first serve which could lead to problems. Everyone wants to get in the plane at once"
Pros: "I like Lufthansa. We were treated very well."
Pros: "Same for all flights"
Cons: "It was not Lufthansa but United Irlines. I wish it was Lufthansa."
Pros: "The movies, the nice flight attendants, the constant service."
Cons: "Because of a family illness I had to reschedule my flight 2 weeks before. Because the flight was booked through a secondary company, rebooking the outgoing flight ended upp: a) costing me as much as the whole original return flight; b) was no longer a 1 stop flight as I also had to stop in Frankfurt plus the company would not allow me to choose directly, I sent them details and then they booked what they could find; and c) I lost both the outgoing flight ( which was charged) and the return flight ( which was not changed) premium seat bookings both of which I had to pay for a second time. If I had booked directly with the airline this would have cost a transfer fee and I would not have lost the premium seat bookings. This was therefore a great expense and inconvenience. I will no longer book flights indirectly when using kayak. In future I will search using google flights and then go straight to the airline sites to book. Very disappointed. I never had this problem when booking with kayak before"
Pros: "Food could be a lot better and the selection I chose was not available. Leg room was limited. Layover for the connection was very long."
Cons: "Staff was very courteous, flight"
Pros: "Everything went well. It was a smooth flight."
Pros: "No communication"
Cons: "Unhelpful and now luggage has been lost going on 3 days in same clothes"
Pros: "terrible earphone, could listen only on one ear."
Pros: "Nice crew, water waiting for me at my seat and other small amenities that made a big difference. Great entertainment system on board."
Cons: "Boarding was a bit chaotic."
Cons: "We had to buy an extra seat because there wasn't enough passengers that showed up so the flight was going to be cancelled. An extra 3000 pesos after a very stressful wait."
Pros: "The crew was very friendly and kind"
Cons: "It took forever to get on the plane, and there was nobody at the gate for us to ask when we were going to start boarding. The website didn't have any information either. Since this is a smaller plane, it's prone to turbulence so it was very bumpy as we approached Mexico City"
Pros: "We could have drinks and snacks without purchasing them. And the crew is nice"
Cons: "Boarding was delayed and nobody said anything regarding the delay. There was no one in the counter and that was frustrating"
Cons: "Everything was good"
Pros: "Service was great. The crew was great."
Cons: "The planes feel old."
Pros: "On time departure. Kind crew!"
Cons: "Using ATR's there should be a bigger savings on fares. Cost factors are less operating turbo prop aircraft. Your prices do not correspond with your cost savings in comparison with jet operators."
Cons: "Flight on time, fligh attendants that didn’t bother me"
Pros: "My flight from Guadalara got deleyed and i couldn't get on time into Mexico city"
Cons: "Poor plane quality and delayed."
Cons: "The flights to Acapulco and back to MX City were both late."
Pros: "Very different with an in country Mexican airlines. Flight was 1 1/2 hours late. Everything very basic but comfortable flight. No food or beverage service."
Cons: "Not knowing the language makes it a little different in figuring out boarding order and such but asking among the local travelers gets things lined up"
Cons: "We didn't get assigned seats as the system was not available so we ended up getting the boarding passes at the gate. However it was very chaotic as a lot of people were in the same situation. Then it was announced that the flight was delayed for another 90 minutes."
Cons: "Flight was delayed ... had to walk to plane from gate. Arrival was good, bus from plane to terminal arrived directly at baggage carrousel"
Pros: "Very clean and great service!!"
Cons: "Running 1 hour late"
Pros: "Aeromar is a very competent regional"
Cons: "leaving Puerto Escondido"
Pros: "It’s my first flight with a plane using both helix and turbo engine. It gives you a nice safety sensation. Good flight."
Cons: "They put us on waiting line for landing, which is not the fault of the airline, of course."
Pros: "The flight attendants were very professional and the flight was very comfortable as well."
Cons: "I received a confirmation number but when I got to the airport , the ticket wasn’t booked. I’m not sure what happened. I see it was in my credit card. This was a bad service."
Cons: "Put me in hould to bord more than 2 hours"
Pros: "We were on time. Everyone very courteous. Check in easy. Plane clean and safe. Given the negative reviews out there, I can honestly say this trip was just fine."
Cons: "My second bag had to be paid by pound! I payed $85 us for a 14 kg lugagge for a 45 minute flight... The price for the bag was more expensive than my own flight ticket!!!"
Pros: "We we're late leaving but we were OK"
Cons: "Delayed scheduled pickup"
Pros: "Personal was excellent"
Pros: "The staff was very professional boarding from Acapulco, Morelia, and Mexico City. They are very friendly and will help you answer any questions you have."
Cons: "One flight got delayed an hour. Also picking up our luggage was a huge mess, they piled five flights together and we had to wait an hour for our stuff."
Cons: "Since we were flying on a prop plane, a new experience for me, I was a little surprised at the differences: the greater degree of bumpiness in turbulence, the sense of quicker and sharper take off and landing."
Pros: "Not much..Courteous boarding agent"
Cons: "Flight rescheduled, ...then delayed again... spent hours in airport lounge... long waits on bus to airplane ..poor snack Several items stolen from suitcase"
Pros: "Smooth flight"
Cons: "The seats are too cramped and no luggage space for a carry on with people bringing on several bags of souvenirs and use all overhead storage."
Cons: "The long delay"
Pros: "Kayak charged much more than quoted price"
Cons: "Kayak overcharged"
Pros: "Clean airplane. Friendly crew. I think everything was great."
Cons: "No updates at any time. No opportunity to buy food. No entertainment."
Cons: "Aeromar is a scam"
Pros: "VIP wait area"
Cons: "Boarding flight stairs are too steep"
Cons: "The day of my trip I showed up to the airport only to discover that there was no flight. I was never notified. No representative was around and phone numbers didn't work. I had to book a last minute flight with another airline in order to get home."
Cons: "Flight was delayed. When the gateman came to tell me I requsted my bill and when that completed I saw the plane depart. It was half full and already late. They required me to pay $125 USD to take the next half empty flight. Outragiouz"
Pros: "Empty plane"
Cons: "No toilet seat on the men's toilet in Puerto Escondido airport, it's been like that for months!!"
Cons: "Gate changed twice and announcements were not clear. No one at check in counter for 45 minutes. I understand they were getting another flight boarded, but that was an excessive wait. In Guadalajara, the luggage was delivered to a different carousel without any notification, so three of us waited for 30 minutes for no good reason until one of us scouted other carousels for it."
Cons: "Very little communication about flight delay and no voucher for food."
Pros: "It was a lil different but can't complain it was nice"
Cons: "It was great. The lil snacks were good"
Pros: "The plane was clean and comfortable for the 1 1/2 hour flight between Puerto Escondido and Mexico City."
Cons: "Strange turbulence right before landing - everyone on the plane was very frightened, especially considering we were very close to downtown Mexico City."
Pros: "Regular flight"
Cons: "El vuelo a retrasado por mas de 2 horas. Sin información del personal de tierra, en las pantallas del aeropuerto ni por internet. De hecho por internet aparecia a tiempo!!! En el aeropuerto de llegada no aparecia el vuelo a en pantallas. Total desinformacion."
Pros: "The gluten free snacks . The movies"
Cons: "It was freezing on the plane. We were told our luggage would be at one location . After waiting there for 35-40 minutes our luggage was at another location ."
Pros: "crew was amiable, plane was comfortable, airport was nice"
Cons: "take-off was 30 mins delayed for no reason whatsoever, flight was very turbulent, both on take-off an landing"
Cons: "I was bumped off of my flight due to overbooking with no compensation!"
Pros: "Very efficient!"
Pros: "Hard to find out when the flight was leaving and where to go."
Pros: "Everything, would be nice a little bigger plan with more room."
Cons: "The swaying of the aircraft, was very nausea"
Cons: "I had purchased a ticket to fly from Puerto Escondido to Mexico City on Thursday, November 24. When I arrived at the airport, I came to an airport that was "shutdown". According to a few people I spoke to, it was because of a protest. I was not emailed or notified that I was wasting my time and money trying getting to an airport that wasn't flying out any planes that day. I was very distraught and disappointed because I am a foreigner and there was no representative front the airport or airline that this was happening and what's are the next steps I should take to get on the next plane back to United States. I spent hours and hours calling Aeromar about rebooking my flight for tomorrow so I can get out of this city. It was a nightmare on the phone because it was like the employees were trained not to help. I was told it wasn't their fault, and I need to call aero Mexico to get this straightened out. Not one employee from the many I spoke to consistently throughout the day tried to rebook my flight. They wanted me to pay for another flight which is absolutely ridiculous. I missed my flight because of some protest, something not in my control, and i kept being told too bad. I did not get offfere one solution by your staff. I was left to figure what I was going to do by myself. I didn't leave Puerto Escondido until 24 hours after I was suppose to and it was not by the help of your staff. Because of this, I will highly consider not buying tickets from this airline of their is any other option because it was an awful experience."
Cons: "Nothing everybody treated us with respect"
Pros: "Pues con la nueva pandemia esto se me hace muy regular"
Cons: "Be on time el vuelo fue retrasado 2 horas"
Cons: "I didn’t like that the flight had a 4 hour delay!"
Pros: "Comfortable plane"
Cons: "At the airport, the sign at the counter never said Managua flight so I almost missed it since I didn't understand the espanol message."
Pros: "The crew was super nice. The flight wasn’t so full so I ended up getting an upgrade."
Cons: "On this flight everything was simply perfect."
Pros: "the flight was on-time"
Cons: "Food could have been better"
Pros: "The flight left right on time and even arrived 15 minutes earlier than scheduled to Vancouver. Crew were all friendly."
Cons: "Food was okay but could have been better."
Pros: "Early arrival."
Cons: "Tedious check in with camera.. Snack not great. Aeromexico Changed my seat without prior notification. Boarding pass did not reflect change until I boarded. Miss the individual screens for entertainment center to watch movies."
Pros: "Actually, the flat bed seat is not an Aeromexico virtue, this is part of the 787-800 series. Fortunately, All Nippon Airways is serving Mexico City and there is no doubt what is gonna be my next option."
Cons: "1. Delayed departure. 2. Mediocre flight attendants with poor understanding of what this kind of long haul flight should be in business class. 3. The two only meals were uneatable. The chicken was carved 2 weeks ago and stored in permafrost before serving. 4. I've flown 7 times the same route with Aeromexico and this was the worst of all of them."
Pros: "My seat assignment was changed, and I was in an empty row."
Cons: "I had a very difficult time hearing the p.a. announcements...and I'm not hard of hearing. Also, with the exception of one or two of the flight attendants, smiles were at a minimum. It didn't effect my safety, but it sent a message of indifference."
Cons: "The flight was delayed over an hour"
Pros: "I loved it"
Pros: "The stewards and stewardesses were incredibly friendly, making up for the over-salted food and cramped quarters in economy."
Cons: "Website was down and I could not check in I want my money back"
Cons: "Airplane was hot and airless. Tray table was broken."
Pros: "They were pretty much organized."
Cons: "The food. Some Mexican touch could be appreciated."
Cons: "Again flight was delayed"
Cons: "My jewelry and watches were stolen also someone put a mushroom in my baggage"
Pros: "Entertainment options"
Cons: "No announcements for landing. I usually wouldn't complain about arriving early but my shuttle was not available for two hours so the early arrival added that time to my wait time."
Pros: "The friendliness and professionalism of the AeroMexico staff is excelent!"
Cons: "delay due to late arrival of crew entertainment system not working properly"
Pros: "I was able to watch free movies. It was a 4-hour flight and usually, I cannot sleep the whole flight. I definitely loved that I was able to watch a movie at no charge. I made my flight feel a lot shorter than my other flights."
Pros: "The flight was comfortable, there was variety in the entertainment options, and there was a vegetarian food option (pasta) available without having to have requested it, which I always appreciate."
Cons: "I think the first piece of checked luggage should be included in the price of the flight."
Pros: "Was upgraded to 1st class, which made all the difference with respect to comfort, food, and service. All were top-notch."
Pros: "Service was good"
Cons: "Choice of food...only non-vegetarian sandwich was offered."
Cons: "Air plane crew"
Cons: "Everything. The customer service was horrible. They did not honor the seat reservation and stationed my father in the back of the plane instead of the front of the plane as agreed on my reservations. They charged for baggage. The whole experience was horrible!"
Pros: "Best seating I've ever had flying coach on a long (8hr) flight. Boeing 787, great airplane! with the exception of the awful food, great flight."
Cons: "bad, bad food. terrible chicken dinner, even worse pasta, no salt and pepper, a bun that tasted and looked dried and tasteless, no butter."
Pros: "Nice airline. Would haoouly ride again."
Pros: "1. Decent movie selection 2. Ground connection support knew of our situation on arrival."
Cons: "No communication via intercom about delay both on the ground at departure and landing in Mexico City. Unhelpful crew (except for one fine gentleman who happily served tea to my son), dirty plane, missed connection without willingness to put us up for the night or any accommodation, failure to seat my son next to me despite repeated requests."
Pros: "Crew was nice, check in people was nice too"
Cons: "The zonnes for boarding are not respected at all. The crew its handling people's documents in a rush and don't have the time to check what groups are boarding. The food was way too little. I've travel hundreds of times. This was the smallest meal I've ever had"
Cons: "As all the comment I have put, the crew occupied the front passenger baggage space, that really hurt the feeling of the passenger because people seems bring a lot off baggage from Mexico. So please think about the passenger in the first place! The other bad experience is when I arrive Austin my baggage didn't come out as priority baggage! I need to wait almost 20min which cause me more time to go though custom."
Cons: "Re scheduled 3 different times and flight still arrived 1 hour late."
Cons: "They lost my luggage, when I have a very important return to Mexico. This airline is an exact clone of American Airlines, which are known for their horrible and disgusting customer service. They said I should have my luggage by tomorrow, but I don't believe it as this isn't the first time with me flying with them and they loose my luggage (it's take them 3 days to return my luggage and there was never reimbursement for the receipts of clothes and items I had to purchase because they were in my bag they lost!). Your mediocracy isn't going to make you a legacy airline AEROMEXICO, this is an AVgeek who has work for the industry!"
Pros: "Very comfortable flight, great entertainment options."
Cons: "Flight crew only passed though cabin twice. No food."
Cons: "I didnt like that now they start a $25 fee for the luggage when this was the only airline that never charge for that.. annd also they didnt five mr an advice for advance. Really sad for this."
Cons: "Old plane, no movie played and there was no food served even though it said there was a meal included with the flight"
Cons: "Our flight leaving cancun connecting to mexico city on our return to LAX had a time change that no one contacted us about. Our flight was scheduled to leave at 5:36pm, yet when we got to the airport we were told that the flight is actually at 4:25 and that we might not get on the flight. The gate agent was very rude to us when we were upset and asking questions about why our flight time changed and why we weren't told."
Cons: "Lin time in the Mexico's city airport."
Cons: "Late and no communication"
Pros: "First time flying Aeromexico. I've flown servers airlines in Latin America and this ranks among the best. Will likely fly with them again."
Pros: "I was scheduled for a flight much later but was able to be accommodated on the earlier flight in the back row. The crew was great and even had food for me. I had the whole row to myself except when the crew wanted to rest, which was no problem!"
Cons: "Baggage was delayed coming off of the plane, which was annoying since it was a direct flight to SFO and there wasn't an explanation on why the delay."
Pros: "The flight departed more than 90 minutes late. Not impressive. No one ever explained the delay, so poor communication. The food was considerably better than the previous flight. Older plane so no movie selection. We appreciated the fact they did not lose our luggage on this journey."
Cons: "Overall, based on our experience to and from our destination, we will avoid Aeromexico in the future. The people are nice but it is a poorly managed airline. Too many headaches and surprises to justify any discount. We have flown many times internationally and therefore understand things are not always smooth. But there are too many problems with Aeromexico."
Cons: "Baggage claim was understaffed and slow."
Cons: "Older aircraft, tight seats."
Pros: "Boarded quickly"
Cons: "I ended up sitting on the last row that doesn't recline...it was only an hour flight, so it was ok but I can't imagine how it would be for a longer flight. In addition, you have to pay extra to pre-chose a seat."
Pros: "Crew was good"
Cons: "The meal was cold"
Pros: "Great flight"
Cons: "Everything was dandy!"
Cons: "We got delayed claiming it was weather for 15 hours."
Cons: "Sat on runway when we landed took forever to get to gate. Late on a non stop w good weather"
Pros: "Nonstop flight!"
Cons: "Flight was delayed 3 hours"
Pros: "Travel time was great"
Pros: "Crew was friendly."
Cons: "4.5 hour flight to international destination and no meal provided. As usual, if you want a snack pay more. Slow chaotic boarding."
Pros: "They were very apologetic about all of the delays and they tried to make it up to us the best they could."
Cons: "Having a plane that was properly prepared to fly. Not stealing my Lemoncello Cream and tape measure."
Pros: "Boarding, entertainment"
Cons: "Arm rests were immobile, meaning could not take advantage of empty seat next to me."
Pros: "Take offs were a few minutes late but we arrived on time at each destination due to savvy pilots and great tailwinds. Staff was in a good mood and so were the passengers, no Scrooge’s!"
Cons: "The only BBQ in Dallas Airport Terminal C is a chain spot....boooo!"
Cons: "How about refreshing your antiquated aircraft? Seats? Entertainment? Overhead bins?"
Pros: "We were20 min early"
Cons: "The seats are stiff"
Pros: "Efficient flight."
Cons: "Our party of four All had separate seated, two kids, even though we checked in at the earliest possible moment our only seat change options would’ve cost $400 to sit together."
Pros: "I planned a very affordable & organized trip, using KAYAK! Very satisfied so far!"
Pros: "Everything went smoothly."
Pros: "Flight was smooth, on time. Modern plane. Got the sense that careful aircraft maintenance is always a high priority. Courteous attendants. Large choice of movies."
Cons: "Blankets but no pillows on this long red-eye. We need a pillow! Wrap was a bit doughy. no choices."
Cons: "The man at the gate was rude and tried to tell me I needed to pay 50$ to bring on my small purse, while his assistant said I could put it in my carry-on. Even more strict that Spieit airlines and higher prices. They didn't even bring around drinks because of "turbulence" unless you were first class. The plane shook slightly more than a smooth flight for only a small fraction of the flight."
Pros: "Staff did good jobn"
Cons: "No movie screens on overseas flight. I called day before departure and they couldn’t even tell me yes or no on that question."
Pros: "Best fligh I had in some time. Left on time, arrived early very attentitive crew (with smiles as they worked through the rear cabin - wish I had their names to give recognition for/to). Food rating should have had a ‘NA’ as I nor partner did not consume any food."
Cons: "Can’t think of one thing - unless a flying saucer could have delivered me like in about 5 minutes to Cabo! Ok - maybe one thing: charging for a checked bag on international flight seems rediculous (you asked)."
Cons: "The food options on the brochure were not available, flight attendants had bad attitude and negative vibe"
Cons: "It wasn't a FinnAir flight! After looking everywhere and nobody could find records. It finally came up on American Airlines. Bad communication!"
Pros: "I liked the amount of meals and beverages that were served at no additional cost. The entertainment also had a pretty good selection of movies to watch."
Cons: "As a taller individual the leg room was a problem, I wasn't able to get a good nights sleep in the position I was in. No free wi-fi also wasn't convenient."
Pros: "Very good service"
Pros: "I gate checked in the stroller at LAX. When it was pretty much dumped in front of me at LHR with an unspecified apology, the sun hood was bent so it doesn't fold right anymore, there's scuff marks on the side, there's a part missing from the left wheel and it drags to one side now. Not happy. If I'd been told, we'll take this off you and damage it, I might have checked it normally. Our car seat was fine."
Cons: "Damaging our stroller. Food wasn't good either. A yogurt with various toppings apparently is a "Continental breakfast"."
Cons: "We bought the tickets with 1 luggage included. In the check in, the y charged us!"
Pros: "Very nice flight. Nothing unexpected."
Cons: "Shaky landing."
Cons: "When I booked the flight, I hadn't realized that British Airlways had contracted the flight out to be operated by American Airlines. The flight was delayed in Paris and I ended up missing my connecting flight through JFK to DC. Though we were told on the plane that we would be given assistance upon landing and helped in an expedited manner through customs, instead I was briefly informed I had missed my connecting flight, handed an envelope, and told I needed to now travel to Laguardia Airport. No other information or assistance was provided. I was not given a reason why I needed to travel an hour in NYC traffic to switch airports nor was I given any help through customs. The shuttle I was told to take was unable to take me to the correct terminal, so I needed to get on a secondary shuttle. Again, after a 7 hour international flight, little assistance or aid was provided. I was barely able to make it through security in time to catch the new flight. Additionally, the actual flight from Paris to JFK lacked basic in-flight entertainment that almost any international flight would have. I will not be traveling on American Airlines again, and I am hopeful that Kayak and BA will be more clear in the future."
Pros: "inflight entertainment was good; food was so-so"
Cons: "Our flight was 'delayed' and as a result had to be put on another connecting flight. Many people on the same flight missed their connecting flights because of it. Because of all the re-booking they had to do, we nearly missed our flight as well. AA is also horrible at boarding."
Cons: "Plane needed to be updated. CRT TVs still? More space in seating for such a long duration flight. Head rests that don't rise more than a few centimeter. What's the point then?"
Pros: "Clean, smooth flight, on time."
Cons: "Small plane claustrophobia, entertainment required your own debice"
Pros: "The crew, the fabulous plane with USB ports and free movies"
Cons: "It would have been nice to have ear phones for the movies."
Pros: "Flights were on time and staff all were smiling and kind."
Cons: "Liked everything!!"
Pros: "The cordial treatment by the crew members"
Cons: "Not enough air conditioning, it was too warm on both flights. The foid could be better"
Pros: "The flight got me to my destination."
Cons: "Unprofessional flight attendants, who bickered at each other AND at passengers. flight was late took forever for bags to hit the carousel terrible food"
Pros: "Crew was very helpful and courteous."
Cons: "Nickeling and dimming by the airline -- extra fee for baggage checked -- by the way, airline broke the suitcase; very slow in Las Vegas to get the bags to the right carousel. -- took an extra 45 minutes because airline kept changing carousels. I' m frustrated wit the airline's reservations for seats -- none unless you pay extra. Flying (especially with American Airlines) used to be a pleasant experience. Now it is very hectic -- no reserved seats, cramped seats, little/ no food. I'll drive from now on."
Pros: "The crew was attentive and boarding went smoothly. The seat had more room under the seat in front of me, my purse was not jammed in."
Cons: "I hate paying extra for almost every seat on the plane. It's a con job. Food selection was terrible. If I'm paying anyway, give me better choices. No monitors in plane at all. Entertainment needs to be viewed on a tablet or laptop of some sort."
Pros: "Flight attendants very kind"
Cons: "It was BLAH!"
Pros: "I liked everything from the way they got everyone on the plane to getting everyone deplaned."
Cons: "I didn't have a problem with the airline. Just a couple of passengers."
Pros: "Entertainment and seats on the plane"
Cons: "Crew was not very polite, looks like they don't like their job, boarding was very slow and confusing, who ever was directing at the door did not have a speaker, passengers were looking for information and no one had an answer. Check bag stands outsides, those guy don't have any maners, they talk to people in Avery disrespecful way"
Cons: "1 1/2 hour delay waiting for another plane was ridiculous."
Pros: "I believe that a cup of juice and small coffee cookie only its unacceptable. Not even coffee is lame"
Cons: "Second time I fly to Springfield and it's delayed at least a didn't have to sleep in the airport like the first time"
Pros: "Aircraft was safe, clean and good media selection with power-outlets for mobile device. Good updates from the pilot and crew."
Cons: "No free wifi. Crew was late which delayed the flight. No Admirals Club access for AMX Plat card holders."
Cons: "When it came to filling out our visa as we enter into Mexico, they handed out the paperwork as we were Landing I expected us to fill that out wild herring bounced around"
Pros: "Flight was okay"
Cons: "I should have gone the day before!!!"
Pros: "Flight delayed. Missed connecting flight"
Pros: "My luggage arrived 3 days after and stuff was stolen...."
Cons: "Maybe not steal passengers stuff?"
Pros: "Great service"
Cons: "Wifi was spotty"
Pros: "Nothing. Crew unfriendly. In AC You should pay for everything, including the seat or you are in risk to no board because the oversell"
Cons: "Everything in all the process. The airplane is the worst"
Cons: "Lost my baggage even though I actually watched them transport it to the airplane from the airplane window. Brutal."
Pros: "On time."
Cons: "Entertainment has old movies. I don’t pay less to fly rouge, and sometimes I may not have a choice. At least they should have the same movie content as the planes that provide movies outside of the rouge app."
Cons: "given that Air Canada's computer had crashed and flights were cancelled (including our own), the lack of information was astounding. Why, e.g., didn't anyone go along the queue handing out numbers so people could get food then reclaim their place in line? Why weren't we told, ditto, how long this mess would take to clear up? why weren't we offered o/n stays, etc, etc. Could have done an awful lot better if some manager had spent two minutes thinking!!"
Pros: "nice crew, very attentive"
Cons: "no movies, charge for food"
Pros: "I had requested assistance which was excellent."
Cons: "The small seats"
Pros: "Flights left at the scheduled time"
Cons: "Planes are very uncomfortable. There is no entertainment in the cabin (tv, music)"
Cons: "Wirnessed a nasty discussion between crew member and passanger."
Pros: "Efficient crew as with the first flight I had, consistent service."
Cons: "I don’t know if it’s the Vancouver-Mexico route or if it’s the seats but there’s just something difficult about it. First time I flew into Vancouver I was exhausted which makes sense as I had to fall out of bed at 3am, but this time I was awake and well rested and it still felt draining (which generally doesn’t happen to me with flights). Maybe it’s the leg space and the seats? Not sure. Could also be the odd time zone crossing."
Pros: "We flew Toronto to Milan"
Cons: "Air canada doesn't know how to run an airline and should stop trying. They are hurting all of their passengers,and they do not care."
Cons: "Several hours late due to repairs, despite the plane originating from Air Canada's hub. Seems they should have had a spare available to not delay us the several hours that they did. As I live 2 hours from the airport, it was not until I got there to check in that I was aware of the delay."
Pros: "movie selection on international flight was great."
Cons: "Had a serious delay, which was not acknowledged in anyway. We just waited near the gate for a long, long time. Also, for one of my flights, my group number was never called. I asked the flight attendant about it (when I passed through the gate after most other customers had boarded) and she flippantly responded with something like, "Yeah, maybe I didn't call your boarding zone. I don't know. Whatever." This left a terrible first impression on me."
Cons: "After taking Air Canada to Toronto, this Air Canada flight from Toronto to Orlando was a shock- no back-of-seat tv screens, no entertainment choice, no meals provided, less space, less comfortable."
Cons: "they should give a warning about downloading an entertainment app before an almost 5 hour flight. made no sense that our 1 and half hour flight had built in entertainment and the longer flight required an app"
Pros: "The seats were spacious and the electric/USB outlets made all the difference! By the end of the flight, my phone was charged and I was ready to see Montreal!"
Cons: "Paying for seats."
Pros: "Tel Aviv security is confusing and time consuming but Air Canada helps you make it through. Flight is on a comfortable new airplane with gray movie selection. Two full meals and a snack provided."
Pros: "service, friendly attendants, amenities"
Cons: "In seat entertainment screen didnt work. Had to wait for nearly two hours to de-ice the plane even though they were expecting freezing rain, they didnt seem prepared."
Pros: "The seats were generous. The crew was efficient. The flight was on time going but late returning due to fog which is not the fault of the airline."
Cons: "Sadly, it took 1.5 hours to check in at the Air Canada counter in St. Maarten. You could not do it online!!! It was a very long time to wait in line. Plus, we didn't have time to make any duty free purchases. Unfortunate."
Pros: "Nothing except the plane was able to fly!"
Cons: "Old plane: Old seats No entertainment screens need to rent a mobile device -> this is sooo out of touch with reality of standard flights that it is even embarrassing to mention or to write it! BTW: My fellow flight companions did make fun of this during the entire flight! Not good."
Pros: "My flight was on time"
Pros: "Hard to find positive when your knees are hard pressed to metal bracket of the seat in front of you. They should be ashamed squeezing that many seats in to make an extra buck. Shame on you Air Canada."
Cons: "There is zero legroom in the seats! At 6'3" my knees literally jammed the seat in front of me. Sad to see profit has created the need for this much discomfort."
Pros: "See my other flight comments"
Cons: "See my other flight comments."
Pros: "tout était bien - very good"
Cons: "all was good"
Pros: "TV screens and entertainment were nice."
Cons: "I would like to have the two meal options be one with meat and one without. The quality of the meal could have been better."
Cons: "Flight was delayed 3 hours"
Pros: "The crew was always very attentive and with a smile. Food was hot and the drinks kept coming."
Pros: "Air Canada's excellent and consistent performance and delivery of services.!! I have been flying with your company since 1970 and I have enjoyed every trip with your Company.... Thank you!!"
Pros: "Once I actually got on the rebooked flight, everything went great."
Cons: "I get it, weather happens, but airlines should have figured out by now how to make any issues that come from that as painless as possible. Air Canada did not have it together. There was little communication and coordination. People had to wait multiple times in ungodly long lines while agents spent way too much time with each customer. There was misinformation and lack of information given by agents and at times no one to help at all. When there's weather it should be all hands on deck until the effected customers get to where they need to be. Otherwise it's an aggravating and nearly intolerable experience. Commercial airlines have been around for 60+ years - figure it out already."
Pros: "The movie selection and the food was great! The crew was friendly and helpful."
Cons: "The lack of space in the cabin was very uncomfortable."
Pros: "Its entertainment"
Cons: "very uncomfortable coach seats and 4 hour delay in Vancouver airport"
Pros: "These were the reason I booked this flight"
Cons: "Temperature in cabin, I froze, thank god I planned ahead"
Pros: "The idea of READ BOOKS via the in-plane entertainment system. Very limited book choices so not of interest, and often interrupted as the system kept dropping. Great opportunity though to expand Vs boring and mindless TV shows and low rated straight to video view movies."
Cons: "Delayed, food (best not to touch), seat PC power charge plugs didn't work, was NOT allowed to use wireless PC mouse !!! (1st ever in 20 years of off-line PC use to work on planes), the seats were old and smelled, the in-plane access to movies plug-in didn't work, the TV shows kept disconnecting, crew had no idea how to correct, Montreal airport was dirty and poorly maintained, the one restaurant with service had the worst food I ever ate with promised internet access and PC / Phone charging facilities NOT working. Amazing stuff !!. So awful it now seems funny !...Almost missed my days in and out Sanaa Airport in Yemen with Yemen Air !!!"
Pros: "Great crew."
Cons: "The system at the Toronto Pearson airport is loco--crazy design, have to move from one line to the other, no idea where to go. The system is so disorganized that you have to keep asking employees what to do and it seems to change as you go from one line to the other. It's not hard to design good lineups. Have good sineage in many places and have one line for one purpose, not many lines in different places for the same purpose that change with the whims of the staff. I'll be attempting to fly with other airlines next time as this airport system is just too much."
Pros: "It was good!"
Pros: "Spacious seating."
Cons: "Flight attendants unimpressive in their interest."
Cons: "Crew could have been friendlier, food was lacking, flight left an hour late."
Pros: "Oddly, entertainment options vastly superior on this 50-minute flight than on the 7-hour flight."
Pros: "We really appreciated their attentiveness towards my mother who needed wheelchair assistance. We were both very impressed with the flight, crew, even the luggage was out in minutes after our arrival at the baggage claim. Thank you for your professionalism!"
Cons: "We upgraded to the bulk-head seats for the long 12-hour flight. The seat I had (second from the aisle) had the bolted framework (where the computer screen tucked into) sticking out. Since I'm short, this really interfered with my left leg room. On a normal flight, this probably wouldn't have even mattered, but since it was a 12-hour+ flight, and I paid an extra $120 to upgrade to that seat, it was a little disappointing. But, again, a small complaint to the great service we received."
Pros: "The crew was friendly."
Cons: "The crew did not cater to the passengers. Every international flight I've been on, the crew members always ask if we want more snacks or drinks. I was never approached. Also, I asked for an extra blanket and was told no."
Cons: "They sell special headphones so you cannot watch moviescwith out paying. And food is for sale as well, even on a 5 hour much delayed, international flight."
Cons: "I find it very strange that you have to pay extra to ship a bag. Air Canada advertises that all fees are included in their fares. However you are getting hit at the back end after you make your booking. Just about everyone travels with a bag to ship. After having to Leave fort Mcmurray due to loosing our home we had to pay an extra fee to ship three bags. It does not do much for the image of Air Canada be a leader in the industry and be up front all the way."
Pros: "The flight crew was very nice."
Cons: "In flight entertainment sucked."
Pros: "Staff fun and competent."
Cons: "Staff were overworked, and when did they stop offering a meal on long haul flights? Instead an ala carte system that TOOK FOREVER. Any crummy entertainment. Very disappointing..."
Pros: "The only positive was the initial price, but even after opting for a price increase to lessen travel time failed with the delays and flight changes."
Cons: "3 out of 4 flights were either delayed, changed, boarding radically changed. An attendant actually had the audacity to sarcastically ask who I was voting for (president) once he new I was American. The customer service rep in Toronto further blamed us for not checking flights 48 hrs in advance, although I checked in 20 hrs earlier and received false flight info. The crew also stated in flight "that those continuing on the the USA, did NOT have to complete customs declaration forms" ....WRONG!"
Pros: "Toronto->Shanghai Good In general it was a good flight considering how long (14 hours) it was. The new entertainment system has a lot of features and movies. It also has chat to other passengers which is useful when travelling with a group sitting in different areas."
Cons: "Bad Long flight but that is the way it is. The fight map froze on my entertainment system about 1/2 through the flight so the map was useless after that. One side of my earphones also went dead. My wife wanted something better then hot noodles in a cup for the middle meal."
Pros: "Once the plane finally took off, the flight was fine. The plane is a commuter jet, and so the seats aren't very comfortable. But the flight is only a little over an hour; so the comfort level is okay."
Cons: "At first the plane was listed as delayed for 30 minutes. Then it changed to an hour, then two hours, then four hours, and finally five hours. The delay was weather related, and Air Canada can't control the weather; but I wish they would have been honest about the length of the delay instead of stringing us along with anticipated departure times for five hours."
Airlines flying from McAllen to Mexico have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from McAllen to Mexico
Masks required on board, masks provided on flights from McAllen to Mexico
Social distancing seating
Middle seats unavailable to book on flights from McAllen to Mexico
Testing for antibodies, testing for symptoms for flights from McAllen to Mexico
Waiving of change fees. Search flexible flights from McAllen to Mexico