Daily cleaning, installation of cabin HEPA filters on flights from Texas to Mexico
|August||Best time to beat the crowds with an average 5% drop in price.|
|December||Most popular time to fly with an average 19% increase in price.|
Average price round-trip
|$454||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
United Airlines, American Airlines and Air New Zealand have all waived their change and cancellation fees on flights from Texas to Mexico. Confirm policies on booking site.
Delta does not allow booking a middle seat on flights from Texas to Mexico.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Texas to Mexico.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Mexico from Texas is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Mexico with an airline and back to Texas with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Mexico from Texas up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Be on time next time"
Pros: "At the wrong gate for a while they saint change it on the monitors I was on the other end I keep hearing my location on the intercom, but the monitor stated I was at the correct gate."
Cons: "Change the gates"
Pros: "Love the how comfy the seats are and the USB charging ports at each seat."
Cons: "Airfi could’ve been better. It didn’t load any movies for me at all. I got frustrated and just went to sleep."
Pros: "Check in was easy and quick"
Cons: "Plane could have been cleaner. Price is ok, but not as good as it seems once you add luggage."
Cons: "TV and music would be nice."
Pros: "Ticket agent was very helpful when I misplaced my boarding pass."
Cons: "Arrived safely which I’m grateful for but we arrived later then originally scheduled (45 minutes)."
Pros: "The crew were super nice even though we were a little late leaving, we made up time."
Cons: "For a stripped down airline I was still very pleased with the trip. It really reminded me of a Southwest Airlines."
Pros: "Crew was great!"
Cons: "I didn’t realize I had to pay for a carry on"
Pros: "The crew was absolutely wonderful And seat was the most comfortable ever"
Pros: "Crew friendly, enough leg space"
Cons: "Internet access"
Pros: "Very friendly staff."
Cons: "There was a problem with the plane and rather than taking off at 6 as planned we didn't leave until 8am!!! Making us 2.5hrs late for our wedding in Cancun."
Cons: "No updates and it was delayed an hour then took a bus to the aircraft that was about 100 degrees while the driver texted. Terrible would never fly again on sun country"
Pros: "On time"
Cons: "I had a small gym bag that had to pay for, to bring it on the plane with me"
Pros: "It wasn’t a full plane."
Cons: "Was put at wrong gate. My aunt was wheelchair assisted and was put on pushed through during regular loading. And last but not least. On top of buying the ticket to fly to Vegas. We had to purchase the seat we sat in on the plane. Isn’t that what the ticket was for in the first place. A seat on the plane"
Pros: "Not a packed flight"
Cons: "I paid for my seats"
Cons: "Delayed flight, hot airplane until cruising altitude will never fly with this airline."
Cons: "Departing flight was delayed without notice"
Cons: "The crew wasn’t as friendly and acted annoyed because some people’s were taking too long to be seated. Instead of reminding them friendly, they were rude and just told everyone to hurry up and sit down."
Pros: "Being able to set with my Wife"
Cons: "Had to upgrade to first class to set with my wife. Seats were not assigned when we booked the flight."
Pros: "Timely check in, friendly customer service, good crew, no issues."
Cons: "They board by row number, but start with first rows first. Makes for slower boarding (though faster than most airlines)."
Pros: "Ceres was wonderful during the check in process. She went above and beyond with assisting with some challenges we had with someone in our party. Made it seamless and enjoyable. Great flight!!!"
Pros: "Great service & great flight"
Pros: "Great service at check in. We only had standard economy and didn't purchase food so can't rate this. No entertainment was provided so also cannot comment. Otherwise great experience"
Cons: "The plane was hot the air conditioning was not turned on which made it hot and uncomfortable."
Pros: "Friendly staff"
Cons: "Delay with takeoff waiting at the gate inside of a very warm plane"
Pros: "Freindly check in."
Cons: "Cabin crews. Looks like they are either tired or lacks interest in their profession."
Pros: "The crew"
Cons: "Just say I'm never getting on that plane again. ill pay more next time .just switch crew to Any plane I ride"
Pros: "Quick, easy boarding and an attentive staff helped"
Cons: "There is no entertainment options at all. Would like more"
Pros: "The crew was friendly"
Cons: "The flight was delayed by an hour"
Pros: "Loved the service received in first class."
Cons: "I intentionally purchased a first class ticket and selected a window seat by myself but then was asked to switch places with A non-rev passenger so she could sit by her husband. I normally don't mind making these accommodations, but it does seem a little silly to ask a paying-for-a-first-class-seat-customer to move seats for someone who is flying standby."
Pros: "The room between seats was great. The crew was friendly and helpful."
Pros: "My first experience with this airlines. Would definitely fly with you again."
Cons: "We had to take an escalator down to the ground level and take a shuttle bus to the plane which was out on the tarmac. I don't really know why except the airport they said was busy and the plane couldn't come up to the gate. I nearly sprained an ankle because it was dark and I didn't see there was a step from the escalator platform to walk to the shuttle bus. I have never experienced that before and we have flown Sun Country from DFW to MSP several times before. They don't even give peanuts or pretzels any more and all the other airlines do."
Pros: "The flight attendants were moderately polite"
Cons: "The flight was 8 hours late. The stated reason "weather" was not credible and we not informed. There was no offer of a meal or any other accommodation at all. I will NEVER fly Sun Country again!"
Pros: "Boarding and leaving the gate was nice and prompt."
Cons: "I never received a beverage service. I was asked by one of the several flight attendants on the plane and I told her I wanted a Ginger Ale and I never received it while other guests still got their drinks."
Pros: "Everything was great and quick from Fort Myers to Cancun"
Cons: "Once leaving Cancun, we went through main security with no problems. But as we were attempting to board I had to be checked a second time, I do not feel that this was necessary since I was already cleared by TSA. All they said was this is a random check. I was held so long that my and my wife had to search for over head space for our carry on bags, as there was almost none left. I do not feel that there was any cause for this and made our return flight very unpleasant."
Pros: "On time, good AC, water offered."
Pros: "Personnel at Check in at the front desk were wonderful!"
Cons: "One of the crew in first class was unpleasant and very rude. She had short brown hair (the blonde lady was very friendly and nice). After letting 15 other people use the lavatory in the front of the plane, and because the carts were blocking the aisles, I also attempted to use it. As I was closing the door, the brown haired lady forcefully grabbed the door and swung it back open and told me I had to use the lavatory in the rear. Since I didn't want to get arrested, I did. When I was gone, she confronted my wife about why she did this and did so in a very rude tone. I hope to never see her again. I may think twice before choosing Sun Country again. If it wasn't for her, the ride would have been decent."
Pros: "Staff was very nice"
Cons: "Landing was rough"
Pros: "The plane looks old- phone jacks loose , no entertainment available"
Pros: "There was none"
Pros: "Because of a delay, was given a voucher for food and also a voucher for travel at another time. Seats are clean and not so cramped you can't breath. Excellent landings."
Cons: "Wish they had cranapple or crangrape drinks."
Pros: "Nice short flight. Normal drink cart came through early with no up charge."
Cons: "Upcharges including $25 for first bag for each of us. A charge for even a snack on the flight."
Pros: "That I'm alive"
Cons: "Late to board and hard, scary landing."
Pros: "I was a first class passenger flying out of cancune from wedding. Whe it amd time to board the lead at the ticket counter asked me to step aside and said she can't let me board as I smelled liked alcohol. I assured her I haven't had a drink that day and even if I did why would it matter."
Cons: "After much debate then me demanding to speak to the captan as it is his final decision she did so. That capt assisted her that all is ok and to let me board. Once he left she made me wait to be the very last person to board and had two security guards escort me to my seat. I am a professional and consider myself very put together so found this to all be overboard and completely obserd. Thanks for confirming that I will never fly with you all again."
Pros: "Sun Country's customer service was amazing. Our flight to Mexico everything went well and we were treated well. Our flight home from Mexico we had to change. My wife became extremely ill and under the direction and OK to fly home from Doctor Gonzalez It was in my wife's best interest to leave Mexico early. On phone your Reservations person was wonderful and helpful in giving us our best options. We followed her directions and when we got to airport the gate agents and , a personal wheel chair person, were amazing . Our wheel chair person for flight 572 - 2/26/2016 was your best advocate of what your customer services is. She knew every phase of the operation of your Airlines. she represented your Airline very well. She loves her job and does her job superior to others. In Mexico they made the process of flying home easy for us. We were so afraid that my wife would not be able to go through the process but they treated her so gently and lovingly and made sure we got home stress free. They treated both of us like they knew what we had been going through and knew just what to so to make us feel special and at peace. I must say your Mexico agents are well trained and professional. They made sure that we were well taken care of as well as the other passengers. We were at the Airport early and I had a chance to view how others were treat, wondering if it was just us that they made feel special, It was not just us they made everyone feel special. I just can not thank your Mexico team on the morning of 19 February 2016 enough. We are truly truly grateful. When we arrived at our home in USA a wheel chair again was waiting for us at the aircraft door to take us through customs and to a cab. Again our wheel chair person again was amazing in making sure my wife would be OK through the customs process. THANK YOU SUN COUNTRY WE ARE VERY IMPRESSED WITH EVERY ASPECT OF YOUR CUSTOMER CARE. WE ARE EXTREMELY GRATEFUL. John"
Pros: "Fantastic flight all the way around! Will fly this airline again for sure!"
Cons: "Seats are so close together your knees hit one in front when they recline back No leg room Plane didn't take off on time"
Cons: "Flight was delayed 2hrs."
Pros: "Good flight"
Cons: "To have us sit together"
Cons: "Seats had even less legroom than the worst US airlines. I'm and 5'8" and I could barely fit my knees and once the person in front of me decided to recline his seat I couldn't even do that."
Pros: "Availability of beer for such a short flight."
Cons: "Food was ok but could be better."
Cons: "The flight Mexico-Merida was delayed"
Cons: "Entertainment or WiFi being available"
Pros: "Nothing. Iberia Airlines employs theives."
Cons: "Two one way tickets were purchased to Cancun. The layover was 2 hours... but since the first carrier was late, it caused us to miss our connecting flight. Because the 2 tickets were from different carriers, the airline charged us $1600 to buy new tickets. I would never buy tickets this way again."
Cons: "missing luggage for 2 days now. not Good!!!"
Pros: "Perfect timing, pilots throttled up to catch up on a delayed departure, absolutely bang on. Cabin crew were great. Comfortable seats with recline."
Cons: "Inside could do with a clean, but it was an older 737 workhorse, typical wear & tear. I paid more than expected but I did get a good reliable service."
Cons: "El vuelo salió atrasado . Teníamos acientos en AM+. Incómodos El sistema de entretenimiento no funcionó. Pedimos que lo vean para arreglarlo. Nadie nos acercó con respuesta. Mal trato del personal a bordo"
Cons: "The plane is in terrible shape"
Pros: "There was great service at the desk when I needed to have my flight rescheduled. Friendly staff in flight as well."
Cons: "Having less than an hour to deplane, go through immigration, them security just isn't enough time between flights. I missed my plane as Guadalajara immigration took almost 2 hours at 5:45am. I then had to add another flight to my itinerary. Planes are somewhat old."
Pros: "The entertainment"
Cons: "Lack of snacks, prefer chips"
Pros: "Choice of beverages was good, flight attendants impeccable."
Cons: "I was in Classe Premier. My seat was extremely hard to recline and my let rest wouldn’t extend. Very uncomfortable 2 and a half hours."
Pros: "Entertainment options"
Cons: "No announcements for landing. I usually wouldn't complain about arriving early but my shuttle was not available for two hours so the early arrival added that time to my wait time."
Pros: "Quick flight, ease going through customs"
Pros: "I didn't have a seat and was upgraded to first class, which was AMAZING."
Cons: "Lack of entertainment"
Cons: "A horrible flight!!! We arrived at 5:04pm then we sat on the tamarac for 40 minutes before they could find a gate for us!!!! What a horrible lack of management!’ Who runs this airport/airline!? At the end they moved us to completly different terminal!!! Had to find a new transportation to the hotel!!! Again, what a horrible display of management skills!!"
Pros: "We made it"
Cons: "We sat on the tarmac for two hours. The flight was cold and miserable and today I’m sick."
Pros: "Same as above"
Cons: "No issues"
Pros: "Surprise first class!"
Pros: "Boarding went smoothly."
Cons: "Aeromexico was unable to provide the boarding pass for our second flight on the itinerary (operated by Delta) when we checked in in Mexico City (our checked bags were tagged all the way to Minneapolis though). They informed us that we would need to go to the Delta ticket counter when we arrived in Cancun (with a short layover). This is an unacceptable level of service."
Pros: "I try to fly on the best airlines due to the service, however the service has gone down"
Cons: "The poor service provided to customers when a flight gets delayed, there was no explanation, no gate, we were walking around the airport without any information and the food voucher barely cover a meal."
Cons: "I had to document my luggage in every airport"
Cons: "Got to the airport 2 hours before my flight to fly domestically. Waited 1.5 hours in line. Everyone who worked there didn't give a damn about anyone's situation. This isn't the first time the experience was miserable. I recommend viva or volaris. This airline can't get it together."
Pros: "It was ok from mexico city to cancun"
Cons: "All the bad experience in mexico city only"
Pros: "Nice plane"
Cons: "Delay, gate change, reissue of boarding pass. It was confusing. Mostly airport issues, not Aeromexico."
Pros: "The plane is very comfortable"
Pros: "attendants heard your grievances."
Cons: "i got there around 5am for a 7am flight. it took those 2 hours to check me in. and then ran to the plane so i would not miss it."
Pros: "Confortable seats and entertaiment"
Cons: "Late boatding"
Pros: "Buenas actitudes"
Cons: "Missed flight due to my connection flight being iver one hour late"
Pros: "Everything - the excellent service continued."
Cons: "That our flight was finished."
Cons: "Almost lost the conection at MEX because I was waiting for my baggage, nobody said anything until 20 minutes the bags for the flight stop coming."
Cons: "I purchased a first class ticket, but the airline changed Equipment to a plane without a first class cabin. I was unceremoniously bumped back to coach and placed in front of two screaming children who proceeded to yell, kick my seat and hit me in the head for the entire flight. Never fly aeromexico"
Pros: "Excellent legroom, friendly service, on time"
Cons: "Delayed for no reason, very irresponsible msnagement"
Pros: "At least this one is on time."
Pros: "It appears not many pay for the upgraded seats between MEX And CUN. My husband and I had 6 seats to ourselves to stretch out on! Boarding priority was non existent and in flight entertainment was for children, but overall it was a comfortable flight."
Cons: "Small horrible plane, original 6am flight cancel without notice, took 9am flight instead, took off late. Last time using this airline."
Pros: "I like the promtest and service of the staff."
Cons: "Kids being too loud, nobody's fault though."
Cons: "Retra Retraso de 2 hrs sin ningúna explicacion"
Pros: "From the boarding process all the way to arrival it was a great experience overall. Brand new planes with free up to date movies. The economy seats truly recline (to what i was very surprised) and the food was pretty good."
Cons: "There's absolutely nothing I didn't like about it."
Cons: "The flight left with a delay of 11hrs. That's unacceptable. The customer service employees didn't help a lot. No accommodations were made. Horrible experience. Will never fly again with this company if possible."
Pros: "Price and staff were great."
Cons: "Meal was a sad sandwich and yogurt, planes were old and dirty, no in-flight entertainment."
Pros: "My experience was great. The plane was comfortable and I enjoyed the food and the entertainment provided."
Cons: "Checking in at JFK took a while."
Pros: "Crew were nice"
Cons: "They charge for absolutely everything and flights are not even that cheap. Seats ate very uncomfortable."
Cons: "Treat form Volaris personal at Cancun terminal"
Cons: "Giving food to passengers as it used to be."
Cons: "If they had a vegetarian food option to purchase, and not only different kinds of meat."
Pros: "Literally nothing. The worst airline I will never fly with them again."
Cons: "Completely disorganized, no consideration for the elderly or infants. ALWAYS LATE! We had to be bussed to our plane and they kept up on the buss for 20 mins with no air It was so bad that one woman fainted on the bus!! Would never recommend this airline and I won’t be flying with them again."
Cons: "I have yet to have any complaints about volaris they are economical"
Pros: "Flight delay horrible ... almost missed my connecting flight ."
Cons: "Better connecting flights"
Cons: "Volaris airline didn’t even receive the confirmation of the flight I purchased"
Cons: "El equipaje"
Cons: "Everything. The plane was disgusting, garbage from the last flight. We were delayed too."
Cons: "Deliver bags"
Pros: "Horrible attitude and incompetent..did not properly tag luggage causing us to miss next 2 flight segments. DISASTER"
Pros: "The flight was delayed 2 hours"
Cons: "My suitcase was damage when I pick it up"
Cons: "The flight was almost 2 hours delayed"
Cons: "I didn’t even get a chance to take the flight. I realized my flight was for 12am the day I was supposed to leave within 2 hours of departure. I asked if I could get another flight was told no! I couldn’t even get a credit since I didn’t call within 3 hours of departure. I would not recommend!!!"
Cons: "Being timely"
Cons: "Give the drinks at least for free"
Pros: "El abordaje fue muy rapido"
Cons: "Que sean más puntuales"
Cons: "This schedule is not for me , is too late and is not even direct , I almost miss my connection to Mexico City ."
Cons: "Yes it could be better travel to complicated on Volaris"
Cons: "Not having to walk in the rain to terminal"
Pros: "Nothing really"
Cons: "Very bumpy flight"
Pros: "Efficient. Left late but arrived on time."
Cons: "No need to get to the gate 1hr30 before take off."
Cons: "Luggage delayed at least two hours. Waiting for it still! This is nuts."
Cons: "1 hour delayed, and luggage took 30 minutes to be available even though flight gate was very close"
Cons: "This flight was cancelled. They sent me an email asking me to call a phone number to get re-booked, but the number was unavailable for the two hours after the email was sent, and then when I finally got through later in the evening, I waited on hold for an hour, nobody picked up, and I eventually needed to move on with my life."
Cons: "It was 1 hour delayed"
Pros: "The movie selection."
Cons: "This was probably one of the worst flights I’ve ever had to deal with, the plane was 3 hours late causing me to miss my connection and having to buy a completely new flight. I’m very very displeased and they didn’t offer to help anyone get to gates with connections or for vouchers or refunds."
Pros: "Low prices and attractive flight schedules"
Cons: "Hard to keep track of all the additional fees. Very little legroom."
Cons: "No comments"
Cons: "The workers telling me I can’t listen to music"
Cons: "Everything ! That’s how bad it was."
Pros: "that i had a entire row for myself"
Cons: "they dont add the global entry number on your ticket like other airlines, therefore you cant get TSA pre check. The flight was delayed around 40 mins. When we got there, the bags took 30 mins to come out. There was a huge fight in the baggage claim from the flight before from NY. They wouldnt get their baggage and we were stalled."
Pros: "Easy reservation and economical"
Cons: "Nothing g I like it all"
Cons: "No legroom Very, very warm in the cabin"
Cons: "Everything. The flight was cancelled by Volaris at very short notice without offering an acceptable alternative. At great additional expense, I had to book an alternative flight with a different airline. What are you going to do to compensate me?"
Pros: "I only liked the price, the rest was awful"
Cons: "The system to check your baggage in wasn’t working and they had us standing in line for 40 min and when it finally started working, they couldn’t cope with so many (angry) customers."
Cons: "Delayed and they del even the wather"
Pros: "Buying the extra space is worth it."
Cons: "Volaris didn’t tell us what happened and didn’t tell us we were going to board late."
Cons: "The bad is the rules on the baggage"
Pros: "Well received and very helpful during check-in of luggage."
Cons: "They changed the boarding gate and i missed the announcement."
Pros: "Primera y ultima vez que volamos con Volaris. Espantosos asientos tan cerca de cada uno. Parece qur estan transportando animales."
Pros: "Everything done properly, not a single flaw."
Cons: "Both flights on Avianca Airlines were cancelled due to their pilots strike. MEX to BOG and BOG to UIO were both cancelled. I had to buy another ticket with short notice on another airline. Cost me a lot of money because of the short notice."
Cons: "Tiny seating space. Don't be fooled by the low starting price they have a bunch of hidden fees. Cero interest in helping costimers. There are openly after people's money. I never review anything unless is alarming. Go with interjet or Jetblue or anything else. Please listen, not BIAS on this one, fam."
Cons: "To: VivaAerobus Airlines I requested a mobility chair and was denied, however they did get a chair for my grandma at the airport. I was told by my grandma that there was a portion of the walk to the gate that she had to walk, she made it, but she got tired. This is not professional at all."
Pros: "The friendly of the staff and that the crew was strict to put order in the unloading"
Cons: "the food"
Pros: "Crew, new plane"
Cons: "Crew is always late. Felt like we were thrown into a box and rocketed through the air. Handled my bag horribly. Was covered in mud in arrival"
Pros: "Very friendly and welcoming crew."
Cons: "Service was great!"
Cons: "The flight was 4 hours late"
Cons: "Waiting time"
Cons: "We were 7 hours delayed with no explanation and the airline was terrible."
Pros: "The flight attendants were great. They gave very good service."
Cons: "The menu listed sandwiches but they didn’t have any :( The temperature inside the plane was so stuffy and hot. I prefer warmer temperatures but this was terrible."
Cons: "Keep doing what you guys are doing well"
Cons: "I was early to aborde and I wasn’t allow to check in due to apprently being late"
Cons: "They weighed bags 3 times just to to to get money not for the safety of the flight"
Pros: "Flight itself."
Cons: "Boarding an off boarding"
Cons: "Some glitches in the loading of your pages made The printing of boaring pass and electronic ticket complicated and confusing resulting in an extra charge yo print the boarding pass."
Pros: "great ease of boarding comfy seats new plane"
Cons: "free beer"
Pros: "Flight in time"
Cons: "1. Couldn’t do web check-in 2. When picked my seat in vivaerobus website , emergency seats were not indicated, as a result, i got exactly a seat infront of the emergency seats line. Not only my seat wouldn’t lean, it was also less than 90 degrees. I was terribly uncomfortable the whole flight!!!"
Pros: "Vivaaerobus staff lack more preparation, professionalism and customer service. the seats do not recline and sell them doubles"
Cons: "Mex AirPort ,"
Cons: "The flight was over 6 hrs late I arrived in the middle of the night... Never again!!"
Cons: "We ran 5 minutes late and were not allowed to board our flight because there was NO ONE at the ticket counter to check us in... And just fly is saying that we cannot use our return flight tickets, so we have wasted almost $1000.00 Unbelievably poor service at the point!"
Cons: "Double assigned seat, crew was poor in communication and never explained or apologized."
Cons: "My flight was delayed, and I missed all the other flights."
Pros: "Crew was very helpful and willing to sevice us. Pilot was very kind also."
Cons: "Only a bit more smooth flying, but this is out of our control."
Pros: "It was above my expectations"
Cons: "They made annousments only in Spanish while boarding"
Cons: "One check in booth for 170 passengers. Pathetic."
Pros: "The flight was delayed 45 min and boarding the plane was s mess"
Cons: "Delayed as usual"
Cons: "So late"
Pros: "The airline we had left the checking area 1/45 min before the flight take off my flight was at 1:55 pm I got there at 12:30 pm and the agents weren’t there 12 passengers stay with out a flight and there’s no body to help us bad service had to buy new tickets"
Cons: "The airline we had left the checking area 1/45 min before the flight take off my flight was at 1:55 pm I got there at 12:30 pm and the agents weren’t there 12 passengers stay with out a flight and there’s no body to help us bad service had to buy new tickets"
Pros: "Good flights and prices"
Cons: "Be on time , no delays"
Cons: "Seat doesn't recline. Pitch felt smaller too."
Pros: "good choice of snacks and food, good entertainment options"
Cons: "vegan friendly food options"
Pros: "The only thing that i liked was that the flight was real quick"
Cons: "That the flight and boarding was on time and if there was a delay that they communicate with the passengers not just have us up thinking not knowing what the delay is for. Also our luggages took over an hour to get the whole experience here was ridiculous. Not happy at all"
Pros: "Nothing They did not let me board the flight they closed and they did not reimburse me or help me in anything that bad experience"
Cons: "the staff has no idea of their work or their routes the truth and are arrogant"
Pros: "Price of ticket was excellent..Flight was good."
Cons: "No entertainment , seat not adjustable"
Cons: "The flight was Delayed 1 .1/2"
Cons: "This airline is always delayed and it’s always too much. This time was 1:30 hours late and we were standing 30 min more in the destination. So. This airline is the worst"
Pros: "Very friendly"
Cons: "All good"
Cons: "Flight got delayed by 1.5 Hrs I missed by further connection."
Pros: "Did not let me change my ticket for a different time . Lost money missing flight"
Pros: "This is a cheap ticket."
Cons: "They tried to charge me for carry on luggage even though I was under weight and under size. They aggressively tried to take my carryon and told me I had to pay 41$ per bag or I could not get on plane. Only when I asked for a manager and found someone to interpret for me and show with a measuring tape and we did they allow me on... total scam - the gate attendant conned at least 15 people before us that had smaller bags that they had to pay (very aggressively in Spanish and many passengers did not speak Spanish so gave in and payed just to get on flight). Once on the flight- you can adjust your seat which for me wasn’t a big deal at 5’1” but any taller would be an issue. You pay for even water on this flight."
Cons: "It’s was very bad"
Pros: "ok time , good plane"
Cons: "you could AT LEAST offer a bottle of waterFREE!!!"
Cons: "Paid for infant in seat not in lap and we had to hold the baby as they refused to give us a seat"
Pros: "The food, sunsets, beaches were amazing."
Pros: "We got to the airport and the lady that helped us add an extra bag was amazing trying her hardest to make it the cheesesteak possible. She weighed and re weighed our bags until we had the cheapest option. We ended up having to pay for 1bag upgrade (2-55lbs) that was 75$ Then the flight it’s self the flight attendants were every nice and tried to wander any questions I had. Chips were stale. Comfort of the flight was no worse than any other flight I’ve been on."
Cons: "I will not book with kiwi.com EVER again because they messed up my baggage. I originally wanted 3-55lb bags but bought 5-33lb bags when I enquirer about upgrading to 3-55lb bags they ended up miss understanding my wishes and took away 2bags and I still only had 33lbs per bag... by then it was to close to the date we were leaving so they couldn’t fix it and I was told I wasn’t going to get a refund... and that I would have to buy my baggage upgrade at the airport. I could try but it wasn’t likely."
Pros: "Take me to Mx faster than a bus"
Cons: "10 minutes of delay when we take off, then 20 min of delay for parking in CdMx Viva aerobus charge me with 500 mxp for bring two backpacks heavier than 10kgs"
Pros: "On time and clean"
Cons: "Not friendly"
Cons: "They never told us the flight would be delayed. I only found out by chance! Poor communication between airline and airport."
Pros: "Friendly staff"
Cons: "Gate agent wasn’t available until boarding"
Pros: "Great staff"
Cons: "At least let the people with no baggage go 1st"
Cons: "Not charging for every single thing. Don’t like the smaller arm rest as it allowed even less space to keep the person next to me from touching me."
Cons: "Sardine-like seating"
Cons: "The plane was super dirty and so gross. There was food under the seats and marks on the walls. Everything was so disorganized boarding"
Pros: "Everything well"
Cons: "Not much"
Pros: "I think was awful."
Pros: "The attendants and speedy boarding"
Cons: "Baggage claim took an hr and we had trouble with checking in on the website to and from destinations"
Pros: "Nice price for airfare. Flight left on time and arrived on time."
Cons: "Paying for baggage ahead of time is tricky, perhaps purposely so. Read very carefully on the website when paying for bags. Carry-on bags cost extra if they are a certain size. Checked bags appear on website with carry-on bag selector beneath the checked bag graphic. That caused us to pay for the wrong one accidentally, with no way to cancel after paying."
Pros: "I liked Nothing!"
Cons: "1st time on Frontier and they decide to change scheduled flight with out confirmation! Way to go Frontier.."
Pros: "The customer service was great"
Cons: "The one employee they had for all of DFW airport. She may have been nice but I wasn't going to wait in a hour line to find out. Thank god American Airlines is so awesome."
Pros: "Boarding was smooth and the crew was good."
Cons: "Most uncomfortable seating out there. Really bad operations with frequent delays and mishaps. We sat on the tarmac for an hour waiting for our gate to clear. I guess it was a surprise to them that a plane was coming in on time."
Pros: "on time"
Cons: "very small tight seating size"
Cons: "Seats were extra and carry ons were extra. Not worth the price."
Cons: "I paid for seat selection to have 2 seats by ourselves but Frontier changed the type of plane and it changed the seats to an aisle and a middle seat, exactly what I was trying to avoid."
Cons: "The plane was downgraded cutting off 40 passengers. It least to an extremely long check in line and alot of yelling and upset customers and added alot of stress and anxiety to those of us traveling"
Pros: "Friendly crew, easy boarding, everything on time"
Cons: "Price of seats not included in ticket cost, but since ticket so cheap not really that big of a deal."
Cons: "The check-in process at DIA was very disorganized. And 2 hours just to check-in is way too long."
Pros: "I liked it"
Cons: "I wanted a window seat"
Pros: "Best value.. affordable and most convenient"
Pros: "Everything else was great"
Cons: "The seats were uncomfortable"
Pros: "It would have been nice to receive an email so I could make other arrangements!"
Pros: "My mother is extremely disabled and your staff did an exceptional job in all facets of travel for my mother. Unbelievable service!"
Cons: "I had a set of golf clubs with me and one of the heads of my clubs was snapped when I got home. I was disappointed because I don't know if that can be resolved or if I will have to pay to fix it."
Pros: "Low fare"
Cons: "Narrow cheap seats/arm rest"
Pros: "Take off & LANDING SMOOTH boarding efficient"
Cons: "Seat size too small"
Cons: "Mechanical issue with the plane was reported the night before and not looked at until next morning after all passages had to be boarded. This caused all passengers to have to be unloaded and wait numerous hours before knowing if/when we were leaving. They passed out a handful of breakfast voucher then stopped until about an hour later they gave the rest of us our vouchers."
Cons: "To cold on airplane and no complimentary soda"
Cons: "Paid (twice!) for a carry on that wasn't a carry-on (backpack personal). I wish it described it better on the website."
Pros: "The affordable price"
Cons: "no free snack & entertaiment"
Cons: "The plane didn't have any air and the boarding attendants couldn't make their mind up. They gave out different information and they were rude."
Pros: "I'm still alive"
Cons: "In purchasing the ticket from your website, the price does not reflect comparative like and kind price comparison. If a carrier charges for a carry-on, this should be displayed as part of their price and a buyer should not have to go through a drop down menu to find out. Further, when I arrived at the airport, there was no explanation of this charge other than the kiosk, where I was not required to purchase. After dropping off my bag with the front desk agent at the airport, I went through security with my personal item and carry on. When I get to the gate, I find out not only do they enforce this charge, but they actually raise 50% from the front desk to the gate and the agents had no absolutely no desire or power to give me the $40 price. When directed to their website to purchase, the site was unresponsive and I was unable to purchase at the $40 rate. I was forced, literally forced given the fact I wasn't going to be able to fly home otherwise, to pay the $60. This matter is going to the state attorney generals office in Texas and the Better Business Bureau. If that does not resolve, I will be working on a class action lawsuit so all victims of this price gouging can receive compensation."
Cons: "Late 21/2 hours waited another 30 minutes to shuttle inn"
Pros: "Plane in good condition and relatively comfortable"
Cons: "Was an hour late taking off"
Cons: "Slow to board, slow to take off, nickle and dime you for everything and anything. NOT a fan of frontier."
Pros: "Front ones were nice."
Cons: "These 2 ladies need another job. Customer Service is NOT in their vocab"
Pros: "The pilot did a great job of landing in very windy conditions."
Cons: "I've been flying for many years, and I miss the hospitality of the free snack and drink."
Pros: "Services and very good pilot !!!"
Pros: "Helpful employees"
Cons: "I was unaware Frontier had gone the ultra economy route like Spirit and started charging for Carry On and printing boarding passes. Should be disclosed up front, not after purchase."
Pros: "Smooth landing."
Cons: "The added charges for my self contained firearms."
Pros: "We were delayed 4 hrs."
Cons: "4 hours delay which messed all the planning...they gave us food coupons which were not acceptable by many food places..."
Cons: "60 dollars to check a bag 35 dollars for a hard plastic seat that didn't recline."
Airlines flying from Texas to Mexico have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Texas to Mexico
Masks required on board, masks provided on flights from Texas to Mexico
Social distancing seating
Middle seats unavailable to book on flights from Texas to Mexico
Testing for antibodies, testing for symptoms for flights from Texas to Mexico
Waiving of change fees. Search flexible flights from Texas to Mexico