Nice crew, clean planes, problem free
I chose my isle seat on line... paid for it ... however assigned a middle seat when I boarded. I have medical issues so I always request an asle seat. So this was very disheartening. I should at least be reimbursed for my seat selection fee. Note: I do not complain on any Airline for fear of what happened to United passenger and being African American.
Seats do not recline even in big seats
I had to cancel my flight because I did not want to miss my daughters baptism. I did not know the date of her baptism when I booked the flight. When I I tried to change the flight it would have cost twice as much. I’ve always loved flying with Spirit. Until this time. When I asked if I could get a travel voucher for a future date I was told it was a promotion so I could only get a $10 credit even though the price I paid was $120. I’m so sad.
Flight good very basic plane like they don’t even have a pocket holder and the tray is minuscule. The chairs are pretty firm but not bad for my 2 hour flight.
My baggage was damaged , found open with one of the contents upon top of luggage, found it after beltmstopped and couldn’t find mine, I asked about it and Spirit lady said it’s to the side
The quickness of boarding etc.
You really don't save any money at all after paying for a checked bag and then seats if you want to sit next to your loved one. Plus the leg room/spaciousness is to be desired!
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