Daily cleaning, installation of cabin HEPA filters on flights to Tampa
|August||Best time to beat the crowds with an average 6% drop in price.|
|December||Most popular time to fly with an average 21% increase in price.|
Average price round-trip
|$275||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
JetBlue, Delta and Hawaiian Airlines have all waived their change and cancellation fees on flights from Worldwide to Tampa. Confirm policies on booking site.
Delta, Etihad Airways and LATAM Airlines do not allow booking a middle seat on flights from Worldwide to Tampa.
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Scores according to KAYAK customer reviews
Cons: "Nothing. Everything was amazing."
Pros: "Older female flight attandant was amazing. Great crew!"
Cons: "landing was smoothest I've ever experienced."
Cons: "Landed half hours early and had to sit on the plane until there was an open gate. Really?????! Punished for being early! Give me a break"
Pros: "Took and landed and did not die. All Way on time."
Cons: "Old seats and lousy food choices as most airlines have now."
Pros: "Even with a delay it was nice"
Cons: "Nothing to say here"
Pros: "everything period"
Pros: "Comfortable plane"
Cons: "Over an hour delay"
Cons: "We missed our flight by 2min, and no one made an announcement informing us that they were about to leave."
Pros: "Very nice and professional hostesses."
Cons: "Sound was not great in purchased headphones."
Pros: "On time, what else do you need to know?"
Cons: "The in-flight entertainment is lacking."
Pros: "Seating is spacious, food was okay, entertainment was sufficient but not the best. Overall I was impressed with Jet Blue and will most likely fly with them again in future."
Cons: "Didn't like a huge argument taking place between one family which held the flight up by at least 30 minutes. The crew were very patient with this family, but the passengers were not. I think the family should have been removed and asked to take another flight so that my flight could leave on time. It made everyone very nervous because we didn't know to what extent this conflict would escalate, so we had to sit listening to 3 or 4 members of the family arguing and constantly removing passports from luggage and going back and forth in and out of the plane. One member of this family actually entered the cockpit, which unnerved me because of the risks with terrorists these days. The family appeared to be of muslim descent."
Cons: "Tv did not work"
Pros: "Lots of room"
Cons: "Cooperation with Emirates seemed not to be that well established"
Pros: "I just like the way the crew attended to make you more comfortable in your flight."
Pros: "Snacks. Wifi"
Cons: "This is my fourth flight with JetBlue, ALL four times the flight was delayed 1-4 hours each. It seems like it’s an occurring theme for JetBlue. The crew were in a bad mood, did not want to help at all."
Pros: "My child had a very good escorted flight the attendants were very attentive and knowledgeable of my child's needs I highly recommend and if anyone needs an escorted flight they definitely will not regret it"
Cons: "All was good"
Pros: "A super thanks to the staff member who expedited our boarding pass otherwise we eould have missed our flight due to snow delays. Great flight and very smooth landing."
Cons: "No USB Food is fine considering it is a value priced airline."
Pros: "Well trained flight attendant crew."
Cons: "Tv, internet did not work majority of the flight, air was not that high."
Cons: "They information re the baggage was incorrect"
Pros: "EVERY THING"
Pros: "The seats are wide with leg room, even on a center seat."
Cons: "Couldn't check in online, or at a kiosk, because my reservation couldn't be found. Of course, I did have one, and it took going to a counter to get it straightened out, but only after a loooong wait and then barely making it to the gate in time for boarding. Before a 90-minute delay."
Pros: "Boarding first from rear seats worked for me because that's where I was sitting. Worked also for people in rows before they were announced. Gate agent didn't care I guess. My row mates get credit for sharing my middle armrests. Seats are tight. Loved the free Direct TV. Perfect for longer flights. Chose no food"
Cons: "Boarding first from rear seats worked for me because that's where I was sitting. Worked also for people in rows before they were announced. Gate agent didn't care I guess. My row mates get credit for sharing my middle armrests. Seats are tight. Crew didn't enforce the 'upright & locked' in row ahead at landing"
Cons: "Even though the flight was delayed, and I had over an hour before take off, I was not permitted to board. In times past, I have flown American Airlines with no issues, JetBlue was extremely unaccommodating."
Cons: "We had mechanical problems prior to take off. Our flight was delayed for a couple of hours. Once inside the aircraft, we were kept there for an additional 2 1/2 hours before take off. We landed in Fort Lauderdale 5 hours later than the scheduled time. We got home at 5:00 AM. Unexeptable!!!!!!"
Pros: "Staff was friendly, courteous, and helpful."
Pros: "I Enjoy Every Moment In Puerto Rico La Parguera En El Pueblo De Lajas , La Guancha En Ponce, Playa Crashboard En Aguadilla, El Faro En Rincon ,Playa Jobos En Isabela,Balneario De Boquerón En Cabo Rojo Me Encantan Las Playas El Agua Es Tan Clara Y La Arena Blanca ,Las Gente Es Muy Servicial."
Cons: "No Tener Más Días Para Seguir Disfrutando. I Love My Island Is Beatiful."
Pros: "The check in process with Jet Blue is always seamless and quick. Great communication. I enjoyed the free wi-fi and under-the-seat outlets. Also love how refreshments are available to grab at anytime."
Cons: "The sound on the movies, etc. is terrible! And half the time the screens don't work."
Pros: "The people who worked there were professional. The other passengers were nice."
Cons: "The seats, even the upgraded ones, didn't recline sufficiently to let my head drop back. This meant that for a period of four plus hours, I was stuck in an incredibly uncomfortable sitting position -- tilted slightly forward, via the placement of my head. And it also meant that the only way to try to sleep was by pitching forward over the tray, hunched forward in a way that didn't allow me to breathe fully. I tried slouching down, and it didn't help. The way that the lumbar was positioned also pushed me forward. The pillows were too small to lift my head much off the tray. Perhaps it's my height and weight. If I was shorter or taller or thinner, my options might have increased. Regardless, if the airlines are going to squish us together, they might consider how to give us some flexibility with regards to placement of back rests, like we have in cars -- adjustment of lumbar curve."
Pros: "I enjoyed the movie when it was on! I enjoyed the leg room as well! The plane was nice and new and I felt safe!"
Cons: "The flight was delayed, and I tried to switch flights to get on with my family since the flight was delayed and they wanted to charge me $600. The flight was cold so I purchased a blanket."
Pros: "Under seat outlets for the win."
Cons: "I was all good for an hour into my cross country flight when another passenger randomly took an empty seat in my row. I almost had the traveler's dream: an entire row to stretch out across!"
Cons: "Had to pay for snacks and blanket, which is ridiculous. Very disappointed."
Pros: "Flight was fine, once it departed."
Cons: "I arrived at JFK after 24 hours of travel from Myanmar. My JetBlue flight was delayed 5-1/4 hours. The delay was devastating."
Pros: "Free Wi-fi"
Cons: "Delayed multiple times and a major gate change, then sat on runway awaiting takeoff for 30+ mins."
Pros: "One pass through the aisle with drink and snack Never again"
Pros: "Nice leg room"
Pros: "Kind crew member."
Pros: "Flight was so delayed car rental was closed seats did not recline therefore quite uncomfortable..."
Cons: "Todo muy bien"
Pros: "Delayed 1.5 hrs, then sat on plane for two hours before being returned to the gate, re-boarded 45 mins later and sat on the plane another hour before finally taking off. We were supposed to leave at 10.40, we didn't leave till around 4."
Cons: "Overheard some of the crew members talking bad and/or making fun of a passenger...in front of other passengers! Also the movies were old."
Pros: "The flight was one of the best domestic flights I have ever taken. Amazingly helpful and courteous cabin crew, excellent customer service, great add-ons like free wifi and snacks. I think I will only be taking jet blue now, especially if the price remains somewhat similar to other carriers. It is simply the best."
Pros: "Nice staff, loved free wifi and tv streaming"
Cons: "Was 1hr late to arrive due to weather"
Cons: "Too cold and noxious fumes prior to take-off which was delayed nearly 2 hours."
Pros: "The snacks were fresh"
Cons: "Several delays, long wait time AFTER we were COMPLETELY boarded, non-communication between staff & passengers regarding WHY we sat on plane for at LEAST an HOUR after boarding, and flight personnel not double checking to make sure that all passengers had something to drink after the snacks were given. JetBlue needs to get it together!!! I will DEFINITELY avoid them in the future!!"
Pros: "Not much"
Cons: "No one checked our boarding passes... I waved a piece of paper, and all three of us went thru the entrance to security. We had tad pre- checked passes but since no one looked, we had to wait on a line for 20 minutes. Pre- check line? Nom- existent."
Pros: "Over all Good!!"
Pros: "Everything was a wonderful experience with Jet Blue"
Pros: "Vary accommodating assume with my service animal"
Cons: "The wait time it took to get to a specialist to answer my call for my service animal to board my flight The specialist was very helpful and very good to me though"
Pros: "Once finally on board and leaving the terminal, it was a smooth flight with a friendly crew."
Cons: "We got on and off the plane 3 times. Did not have a clear picture of what was going on. Started to board a second time and got told to get off as that flight was going to Phoenix. We're rushed to stay by the new gate, only to he told it would he another 50 minutes until he crew arrived."
Cons: "Bring back your bigger seats. Please."
Pros: "No issues, standard flight"
Cons: "Just fine"
Cons: "The entertainment website appeared to be down"
Pros: "Great crew, easy flight no turbulance easy boarding."
Cons: "Probably the same as everyone but more leg room would have been great. Sore on landing"
Cons: "I’d like to connect my own device to entertainment options"
Pros: "Crew was nice and flight was on time."
Cons: "Seats are uncomfortable and way too close together."
Cons: "Carry on issues."
Cons: "The plane has already been reconfigured with new seats to fit more. They were uncomfortable. All pricing has changed to something similar to Spirit airlines. I am going to miss the old SunCountry airlines."
Pros: "The crew and all employees were great and very accommodating."
Cons: "Sun Country now does a bait and switch. After you buy your ticket you learn that you have to pay for all your baggage and more money for your seat if you want to check in online. So no one checks in online and the line at the airport is about a half hour. If you ask, the employees will tell you how depressed they are since the airline was purchased last fall."
Pros: "punctual, friendly staff"
Pros: "-Clean -Efficient boarding -nice seats -nice employees -on time departure -early landing - awesome value!!!"
Cons: "not a thing"
Pros: "As expected."
Pros: "great staff and excellent airline. well run"
Cons: "entertainment option on board is a joke"
Pros: "On time"
Pros: "The flight was turbulent and the seatbelt sign was on most the way to Seattle, but passengers kept getting up. The crew did a terrific job of reminding the passengers of the safety issue involved in moving around the cabin when the seatbelt sign was on. They had a lot more patience than I would have."
Pros: "Great Crew! Cordial & pleasant. Have never had a bad experience flying Sun Country. Have had many national, international flights with this airline and have never been disappointed; although the seat bottoms could be a bit more comfortable. But all in all, can't be beat for service and pricing"
Pros: "The flight attendants were kind, the flights went well. The price was pretty good."
Cons: "I was disappointed that the price only dropped since we purchased our tickets. Usually they get more expensive as you get closer to the flight date. Also, I didn't know when I booked that there were fees to check luggage - that's why I specifically chose Sun Country over Spirit. I also was led to believe that I had to pay for a preferred seat online, when they hold free seats to be assigned at the airport."
Pros: "Kind staff."
Cons: "Having to pay for the tablet to watch movies."
Pros: "On time, boarding was great and very polite crew."
Pros: "Overall quiet,uneventful flight."
Cons: "On a long flight from MSP to SanFrancisco, I've always had flight attendants coming down aisle several times with water. Not at all on this Sun Country flight. Disappointing."
Pros: "The airline was very helpful, the flight attendant were friendly and they heled me get another flight when I thought the 19th was Wednesday. So had to rebook a flight on Thursday after missing my flight on Tuesday. Great airline!!!!!!"
Pros: "Everyone was so pleasant"
Cons: "Check in Everyone was so pleasant"
Pros: "They don't nickel and dime you. Very pleasant staff."
Cons: "I had to cancel my flight due to a medical emergency and Sun Country Air would not refund. They basically said "too bad", sorry to hear that, and I ate the cost of my entire ticket. I will never fly this airline again nor will I recommend it to anyone."
Pros: "Least expensive flight I've taken in a long time received a terrific rate for the ticket. The flight was only about 1/2'fiull and it was very comfortable flying with Sun Country."
Cons: "They do not offer USB power or in flight wifi. They offer an entertainment system that appears to be a high capacity tablet with movies, tv and games. The charge for the use of the device is in line with GOGO in flight but you have to use their device and you are not online."
Pros: "Great service from ticketing to crew. Crew member went out of his way to save me $20. It's the little things that count. Loved this airline!!"
Pros: "Pilot communication, 12 minute early arrival to Ft meyers and Minneapolis airline Customer service person was outstanding."
Pros: "The crew, and cabin crew were excellent!"
Cons: "Really bumpy ride! Not their fault!"
Cons: "there was no wifi"
Pros: "I liked that the pilot introduced himself and the crew and his voice was comforting. The crew was friendly. I liked my aisle seating. leg room was great for me."
Cons: "This had nothing to do with the flight itself but the video players are rather expensive. I paid the $8 for one the first flight but I refused to pay again on the second flight. So I had no entertainment on from Minneapolis to JFK. I bought my own meal onto the plane. Also the ground crew in Minneapolis seemed unorganized during boarding."
Pros: "On time"
Cons: "Pay for food and drinks"
Pros: "They were very helpful in assisting us. Excellent customer service. I will fly Sun Country air again."
Cons: "Nothing. I liked every."
Cons: "They board early!"
Pros: "Short TSA line Quick boarding and de-boarding"
Cons: "The whole airport shuffle"
Pros: "The staff was very nice."
Cons: "I did not like that I could not select my seat kin advance. Unless of course I wanted to pay up for a higher price seat. Stop the games. Satisfy the customer."
Pros: "Easy boarding. Comfortable seating. Great company sitting next to me."
Cons: "No complaints."
Pros: "Everything went to plan and the staff was cheerful and welcoming!"
Pros: "Everyone on sun country was so friendly! I had a pretty tight seat spot in the back and got asked to move to first before we took off. As a member of the National Guard, I really appreciated that! Everything was great."
Cons: "Sat in a back row both flights and both times crying and fighting kids were behind me near the bathroom. Wonder if families tend to pick back rows. I will try for closer to the front next time"
Pros: "Delta continues to shrink knee room which as a 6'5" person is problematic Sun country flight was what I remember"
Pros: "The staff was very pleasant, and efficient getting people boarded and off the plane"
Cons: "The plane was small and outdated. Not very comfortable."
Pros: "Yes very good flight"
Cons: "Everything was good!"
Pros: "Great service."
Cons: "Later departure"
Pros: "Roomy seats. Left on time arrived on time. Will choose this airline again."
Pros: "The seat assignments and boarding were very easy to handle."
Cons: "The plane was noisy but may have been due to the air conditioner that was running full blast making the plane freezing."
Pros: "That I was accommodated to sit with a friend at the last minute."
Cons: "Kayak does not direct sun country customers to select seats when booking - at 24 hour checking it is too late to select seats making it impossible to get a boarding pass in advance"
Pros: "It was fast"
Cons: "If you forget to check in 24hrs early you're screwed. No good seats left"
Cons: "If my Chanel purse with my make up Chanel brand full bag with unopened experience makeup and purse was stolen"
Cons: "Notify us sooner about the 2 hour delay. Had to know there was not a pilot available."
Pros: "The seats were comfortable"
Cons: "The attendant at the gate was rude. She asked for me to put my bag in the slot to see if it will fit. It fit, and she told me I still need to check my bag because I squeezed it in there. She told me that I either “had to check my bag or find alternative way home” . After when I was taking to the end of the jetway she wouldn’t let me take it and said she had to do it” the whole situation was handling poorly and I watched her be rude to people prior to me. Also the outlet at the gate didn’t work."
Cons: "Only one of the Tram car lines was running from gate to terminal at TIA"
Cons: "We were rerouted by JustFly prior to our trip. Instead of Venice - Philadelphia-Tampa at noon, we were moved to Venice - London - Chicago - Tampa. Flight from London - Chicago was delayed 6 hours. Of course missed connection in Chicago. Spent night in Chicago and arrived home 48 hours after leaving for Venice airport."
Cons: "Outdated airplanes"
Cons: "2.5 hour delay."
Pros: "Trip non stop"
Cons: "AA has moved seats closer. Had difficulty putting a carry on bag under the seat. Seatbelts short."
Cons: "Landing was a little rough"
Cons: "Wifi was not working in the airplane unfortunately. You could connect to it but it was not working at all for anybody '"
Pros: "Biscotti, pilot, crew"
Cons: "Seating is so uncomfortable, unable to recline more than an inch or so, then everybody rushes around making you return to an upright position! What's the point?"
Pros: "Fairly regular updates from Captain, approx every 15-30 minutes. Flight attendants were ok, performed duties as expected. Announcements were difficult to hear over sound system. I don't know if Captain and the flight attendants were soft-spoken, or if the volume was not turned high enough, but I could hear less than have of what was said over the audio system."
Cons: "On the plane for approx six hours. Sat for two hours at the gate, then another hour on the tarmac. Would have been more bearable, but AA's seats are sooooooo close together, that there is nowhere near enough room to stretch legs when weather causes delays. AA's seats are the most uncomfortable (in regard to space and lumbar support) of the three major airlines."
Pros: "Crew was nice"
Cons: "Missed connection flight because they were late taking off, stuck in Munich all day. Only some of us got our second ticket to begin with even though we were told to check in to both through AA. They did take responsibility and pay for our lunch though so there's that."
Pros: "Seats were comfortable."
Cons: "Two hour plus delay in plane on tarmac then long flight with entertainment not working. Crew could care less."
Cons: "No WiFi"
Cons: "Trtvr Rrrrrcffrrcr rr crfrr"
Pros: "Tight isles tight seats crabby attendants sucks the life out of you. You arrive at destination feeling dead."
Cons: "Movies were ok. The food was passable, but, no place to eat it. Small trays, no place to put anything. And no sooner you get organized and situated to eat and was movie their ready to collect trash. Can I eat without choking my food......I got 8 hours to kill! Luggage was there when we arrived.....guess that was good...."
Pros: "The flight went very smoothly once we were finally on our way."
Cons: "Kiosks that worked were rare. Crowds trying to get boarding passes and finally getting their luggage checked were huge. Not enough staff to help confused passengers. Overall, the situation was something I have never experienced with any other airline."
Pros: "The plane and facilities were all very nice."
Cons: "Requested a raw vegetarian meal when prompted but message was not delivered to airline evidently. Flight attendant did not attempt to find alternate meal and implied we had not followed proper directions."
Cons: "Tight conditions, lousy movies& music, video system did not work well, 1 hour wait on runway"
Pros: "In general it was fine"
Cons: "The flight was not cheap and when I went to select my seat, it revealed that to not sit in the middle row would cost me an extra $60 each way. A bit much on the misc charges folks."
Pros: "Crew was excellent and live tv options"
Cons: "Temperature on flight was freezing cold!"
Cons: "No priority boarding for people with babies and toddlers"
Pros: "It was a good and comfortable flight and a nice crew allthough it was Operators by AA"
Cons: "The food is not overwhelming."
Cons: "Finally took off at 12:15 AM on a flight scheduled to depart at 7;30 PM the day before!"
Pros: "Another great flight. On our plane the entertainment was free and I was able to watch a lot of movies. We even landed early"
Cons: "I know it was a very long flight and my butt and legs were hiring by the time we landed. Also I'm lactose intolerant. And I wasn't able to eat any of the food. But it did look good. But overall a very good flight."
Pros: "Flight on time. Crew were pleasant."
Cons: "Usb charger would not charge tablet in flight. Tried multiple sources since there were 4 of us-none worked."
Pros: "The quality of aircraft"
Cons: "The service lacked any sort of empathy. The crew on this flight especially the African American lady, I think are in the wrong profession. Didn't care at all. Seemed miserable."
Pros: "Nothing really. I feel for the crew. The space is so small and confining there is no room to work or move around"
Cons: "We thought we would get some decent amenities with a name brand carrier but American has basically become like Spirit or Frontier. International travel used to be exempt from impossibly small seats, lack of in flight entertainment and terribly overmatched crew members scurrying to try and complete their duties. Terrible. But the good news is if you pay an extra fee they will let you get on the plane first. More time to be miserable! Hoorah!!"
Pros: "Seat were larger and comfortable"
Cons: "AB 320-200 flight for +5 hours and no entertainment. Nothing on the flight. Could not pre-board on line, so instead of a zone 2 loading sequence we got zone 4. as a person who flies to Europe 4-5 times a year I do not enjoy getting on a plane in the Zone 4-5 sequencing."
Cons: "Gate changes were confusing. Staff unprepared and upset with customers. I witnessed a gate agent yelling at customers and slamming phones down."
Pros: "AA provided free headphones, free movies, music, and such."
Pros: "Quick and easy ride to Florida. Only 2 hour flight, smooth ride. Crew did their job and did it well."
Cons: "No entertainment options, I'm assuming because of short flight. No tvs."
Pros: "Boarding was efficient, check in at PHL was quick, cabin attendants were good. Food was fine."
Cons: "Entertainment system seemed to overload and choke at times. Seats were ok but no coach seats are great overnight."
Cons: "1 1/2 hour delay waiting for another plane was ridiculous."
Cons: "last minute seat change to front of eco cabin (no foot room or small bag allowed)"
Pros: "There was enough space between the passengers and for my legs."
Cons: "To many layovers. The should arrange for more direct flights. Having less options but a reduce flight time will be best. That goes for all airlines."
Pros: "Great flight!"
Cons: "6-7 hour delay and another 90 minutes to get bags once landed as cargo door was stuck on the replacement plane. All planes on the PHL-AMS route are very old and lack amenities."
Pros: "Almost nothing"
Cons: "Worst plane I've ever flown overseas. Business class was a joke"
Cons: "The food.... But you already know that, don't you."
Pros: "Nothing, didn't take the flight"
Cons: "Multiple flights being cancelled and the staff was not helpful in finding alternate flight or transportation to complete my travels. I booked a car and drove the last portion of my trip to ensure I would make the funera I was flying out for. The staff could not confirm that any of the flights would not be cancelled. I spent more money on a car rental than the whole flight together. This was the worst experience I have ever had flying giving the flight crew at check in had little to no information and was in willing to assist with alternate means of transportation."
Pros: "Seating space"
Pros: "No wifi, no individual screens in front of the seats. Crew did their best with what they had to work with. Our plane only took off 45 minutes late, the night before it was 3 hours late. The crew brought their own food on board."
Cons: "Time to retire the 757."
Pros: "The crew was pretty positive considering our circumstances."
Cons: "4 different issues with the original plane had us on the tarmac for 3 hours until they decided to change planes. We arrived to our destination 6 hours late. Had tour of vatican cancelled and non refundable. We also were never told that we would be flying American airlines, not finnair. Nowhere did I see that. We had to figure it out on our own. Should be MUCH clearer. Overall the WORST experience I've ever had flying."
Pros: "The flight minus the ridiculous amount of idle time on the Tarmac was very good. crew, food and entertainment were all well done."
Cons: "Over one hour sitting idle on the Tarmac in Philidelphia."
Pros: "The crew were professional"
Cons: "Lack of communication"
Pros: "Crew was friendly and attentive. First class food offerings were good for a domestic flight."
Cons: "Entertainment system on this A330 did not work for the entire flight."
Cons: "Seats have no give to recline, also the bare flights are awful cos you think you're getting a cheap flight bit then the added fees tack on, making the price similar to other slightly more pricier options. The crew was fine, no complaints."
Pros: "Coffee with cookies!"
Pros: "Randomly I got selected to upgrade to first class, it was really nice!"
Pros: "The fare was less than Southwest"
Cons: "I always regret it when I don't fly Southwest"
Cons: "It was delayed 4 hours"
Cons: "The fact that I wasn't notified early enough about 3 hour delay"
Pros: "I liked the steward Ray on board and stewardess Brianna who tried to make a terrible situation better."
Cons: "The boarding agent was angry, made my theee children cry, and would not answer a simple question. I feared for my safety and did what I could to deflate the situation."
Pros: "Plane was very clean."
Cons: "Having to use my own equipment for entertainment Getting 1/2can of soda for my drink."
Cons: "Waited too long to board and didn't board till hours later. The flight attendant lady was a bit rude, she didn't ask me if I had trash and skipped me, when she came back I asked if she could please throw away the trash and she said not now and walked away. Never came back for the trash..."
Pros: "I had a good flight!"
Pros: "Alex and Marcus -- flight attendants -- were awesome. They thanked passengers directly and personally for flying United, and this was a very nice touch and I observed that passengers were touched by this gesture."
Pros: "The access to free TV/Movies"
Cons: "Everyone from the Ticket Agents to TSA, to the crew treat you like you're a second class citizen. When I purchased this ticket, I didn't realize what "basic" meant, and I will never buy one of these types of fares again. Extremely disappointed with United."
Cons: "not that it is the fault of the airline, but it was turbulent flight"
Pros: "Plane was nice and crew was friendly"
Cons: "One of my bags was lost with no status on it. Currently awaiting to have it recovered"
Cons: "Boarding by group is ridiculous. Should be back of the plane people after kids & wheelchairs. One small bag of pretzels & a cup of drink. JetBlue gives many choices of snacks & whole can of drink. DirecTv - $7.99, JetBlue is free. We were a party of 3 that picked our seats to be together. Got to the airport & our seats were split up by desk clerk & she didn't even inform us of seat assignment change. She also put 2 of us in the Exit row without informing us. Did not know we were assigned to Exit row until we boarded. Our overhead bins were full with other passengers carryons. This should not be. Why can't passengers use their own overhead bins. Stewardess would not help us, she said find a spot up front, if not you'll have to check carryons. Terrible."
Pros: "Service was outstanding"
Pros: "I liked that I got to upgrade to first class for $120"
Cons: "The stewardist was rude, talked to much, talked horribly about the airplane and plane flight. She served someone orange and vodka instead of plain orange juice. Imagine if that was a child she served it to? She wasn't even very apologetic about it."
Cons: "Seat of 1.5 hours on board the flight, but understand it's beyond the airlines control"
Pros: "Could have basic viewing for free like other airlines."
Pros: "The staff was great, very helpful and courteous."
Cons: "Theres no food whatsoever and no options for the tv unless you pay. The seats aren't spacious."
Cons: "Can't think of i enjoy it"
Cons: "See flight from honolulu to denver"
Pros: "Great seats, organized boarding"
Cons: "Too many loud unnecessary announcements"
Cons: "Late departure blaming weather but there was no weather issue where they referenced (we all can check online these days guys -_-) RUDE crew, ran out of food (to purchase no less) by row 18 on a 38 row plane, almost missed connecting bc crew made no effort to help get people with tight connections off the plane first. I hate this airline. I am legacy Continental with 14yrs of business travel experience. United, you suck."
Pros: "Landed on time"
Cons: "Changed gate to another terminal at the last minute, we made it on time buy with an infant and a toddler taking a bus in a raining day was tough."
Pros: "The flight at the time was so crowded with people"
Cons: "Experiencing a delay in my flight and waited 4 hours in the airport."
Cons: "My trip was poor because my flight got cancelled and I couldn't get on another flight until 24hours later and there were NO hotels available at all that night and this was an emergency flight I needed to be on. I will not be flying with you guys again because no one cared that I was basically stranded in NY with no where to go and I wasn't given any options to make my trip with you guys better."
Pros: "The flight was on time and everything ran smoothly."
Cons: "My luggage lock was broken."
Pros: "Very friendly flight attendants and pilots."
Cons: "The default on the browser defaulted to April 9 when I was actually booking the ticket for April 2. So I had to forfeit the $317 ticket. I use kayak a lot - can anything be down ?"
Pros: "Crew was good, food terrible."
Cons: "Most of it"
Pros: "Another flight was issued"
Cons: "My original flight schedule was cancelled"
Cons: "Gate crew was rude and I'm helping boarding process was terrible unorganized chaotic snacks were terrible only soda for drinks seats were terrible hard cramped no leg room very poor conditions no entertainment onboard systems did not work crew on board complaining about United Airlines"
Pros: "Comfort horrible in 2nd plane"
Cons: "Plane packed, delayed, and entertainment not working. Sucked."
Pros: "A very smooth ride"
Pros: "The staff was friendly and helpful. A young lady on my Houston to Austin flight helped me find my seat. A young man on my New York to Houston flight was very kind."
Cons: "Too cramped, fligjt delay of over an hour"
Pros: "The crew was friendly.. that's was it"
Cons: "The plane is tight. I'm not small but I'm not gigantic and I have comfortably fit in other planes. The skinny ppl next 2 me were cramped and u could barely lean back w/of feeling bad 4 ppl bhind u. It was only a 2hr flight nyc -chi-town but I had the worse crick! The snacks were 1/2 empty, ther was no free wifi or movies @ all. & The tv channel didn't change."
Pros: "Easy fast friendly!"
Cons: "That it wasnt free :)"
Cons: "1.5 hour delay!"
Pros: "Excellent attention to detail"
Cons: "Flight was very late. Boarding is rediculous. They load from the front of the plane and people go to the back looking for overhead storage and then try to more forward again while the people with seats in the back are coming in."
Pros: "I liked that 1 out of our four flights had more room & personal tvs."
Cons: "I did not like the fact that out of our four flights three were not too comfortable... & no tvs on three out of four"
Pros: "On time, gates were close together"
Pros: "Very professional crew"
Pros: "smooth sailing the staff was pretty good"
Pros: "Better to board back to front!"
Cons: "At least offer water!!"
Cons: "Very uncomfortable"
Pros: "Cheap, basic and got me to destination safely."
Cons: "Need improvement at boarding process. Better engine maintenance. Cleanliness of the cabin."
Cons: "late take off 30 minutes waiting for clearance from headquarters not airport"
Pros: "The cree is amazing, the seat is too small and uncomfortable. The seats are only good for real short trip."
Pros: "Seat was surprisingly comfortable. Smallest tray i have ever seen! Strict baggage limitation was very stressful. All beverages required credit card purchases."
Pros: "I only enjoyed the funny pilot, otherwise I only enjoyed the extra time that I was able to spend with my fiancée while waiting for the delayed aircraft."
Cons: "There was no space in the seats, we were delayed three hours, the airline is unorganized. We were given a 15 dollar voucher but that doesn’t compensate for the uncomfortable feeling I heard during the time spent waiting."
Cons: "My flight was delayed over six hours."
Pros: "Very nice plane Lots of leg room"
Cons: "No snacks (complimentary)"
Pros: "Crew was friendly. Crew was helpful."
Pros: "Plane was new. Very surprised"
Cons: "My personal information was wrong from kayak so I couldn't get my boarding pass or prepay for my carry on bag so had to pay $45"
Pros: "Needs to get a exit row seat they took care of it with no problem or fee"
Cons: "Bags cost extra. The website said I reserved them but it didn't go through so at the airport I was charged $20 more. Water and coffee isn't even free! Such a rip off."
Pros: "Great crew!! Comfortable seats!"
Pros: "nothing good to say"
Cons: "Terrible flight was delayed five hours. And I have a medical condition."
Pros: "Quick, timely boarding. Timely departure/arrival. Quick de-boarding. Crew was fine."
Cons: "Baggage fees for carry-ons that had to be stowed over head was a BIG turn off. Will avoid airline for this reason alone. Little to no food selection. Literally no entertainment. Not even a seatback magazine. App is not the greatest."
Pros: "All good"
Cons: "All good"
Cons: "After paying for the flight. We had to pay to get seats guaranteed next to each other. And the charges for everything including a ridiculous amount for a can or soda or water and a snack."
Pros: "Easy check in , friendly staff & smooth flight!"
Pros: "Very little"
Cons: "Most uncomfortable seats of any airline. Terrible in flight survice everything is extra, even a bottle of water Booo Frontier."
Pros: "No seat back lowering!"
Cons: "One hour late"
Cons: "I hope my concerns are viewed of your company's poor customer service and a policy you enforce without proper notification to your customers. In my arrival to check my bags for my flight is when I became aware of your 45 minute check in policy. If this is a policy you so strictly enforce, then it should also be just as strongly communicated to your customers. However the worst was the terrible customer service. The associates your company employ have no empathy for your customers and lack the proper respect for individuals that represent your company. I asked to speak with a manager who never showed up, after waiting 2 hours I was given an email address, which I did have to use to reach her. I lost the $179 I paid for a flight I missed, took time from work and didn't go on my trip."
Pros: "Flights on time"
Cons: "nothing. Good flights overall."
Pros: "The price is right. I like that I can pay for a checked bag on line and save $10. The seating is usually quite comfortable. The seat I had on this flight was a little lumpy in the lumbar region. Since Frontier is now on TSA PreCheck I am more likely to fly them. I would not consider them before."
Cons: "Charging for water and coffee is a bit much. The carry on bag charge is a bit over the top as well."
Pros: "The seats were comfortable and the thin profile gave a feeling of roominess."
Cons: "Baggage fees and carry of fees. You can save by paying online but I didn't learn that until the second time around."
Cons: "hORRIBLE SEATING; CHARGED ME $40 FOR FOLD UP BIKE."
Pros: "direct flight to destination"
Cons: "seat spacing too close; added cost for seat and carry on bag"
Pros: "The flight was on time and the crew was very nice!"
Cons: "The seats are so uncomfortable!! They don't recline at all."
Cons: "Plane late by over an hour and they just kept pushing it back by 10min at a time. Didn't know when I was going to get in. Crew was fine. Its a budget airline, so everything else was to be expected."
Pros: "Nice staff."
Cons: "Delay later than delay. Then another delay on tarmac."
Pros: "Crew pleasant, plane ride good."
Cons: "Over 2 hours late leaving the gate and once on tarmac, another 15 min waiting to take off with 15 planes, as the pilot announced, ahead of us."
Pros: "#1 Everything in the process cost money: * Seat assignment * Baggage handling * Food service ( except a cup of water) #2 Cabin comfort: * Seats hard as a rock * Tray table size of a cell phone #3 Trying to get passengers to upgrade a seat for $50 while trying to depart an already late flight,"
Cons: "Personal from baggage check in to flight attendants tried to make a bad situation tolerable"
Pros: "The plane was clean, the flight was smooth and the crew was excellent!!!"
Cons: "We had to pay for everything, baggage, a nonalcoholic drink and to sit next to each other."
Pros: "The fare was the only pleasant part of the trip"
Cons: "Flight set to leave at 5:55pm had initial 35mins delay by the time i cleared TSA and went to the gate. 35 mins delayed turned to way more. Flight didnt depart until 7:16pm"
Cons: "My flight was delayed 3hours"
Pros: "The crew were all very friendly and the planes were clean."
Cons: "Having to pay for a carry on bag. This will probably be the thing that prevents me from flying with Frontier again."
Pros: "The economical price for travel"
Cons: "No beverage offered except at cost....I am used to having soda or juice on other flights. Delay time at departing airport and no explanation offered. We sat for at least 30 minutes and could see a Frontier plane in distance moving around outside. Customers did not know what was occurring in that situation."
Pros: "Crew took good care to get us around bad weather. Diverted to Orlando"
Cons: "Understand diverting because of weather but once on the ground don't let people off, we ended up waiting longer than needed because of indecision on flight crew. A 2.5 hour flight turned into 6 he flight"
Pros: "They share food no baby asked me, even to buy."
Cons: "Delayed almost 2 hrs....sitting on the plane..."
Cons: "people breaking wind on flight, flight was late by 2.5 hours"
Pros: "I like everything from arriving and departing nothing bad to say."
Pros: "the seats were very close together. the person next to me had body odor."
Cons: "Bag fee is expensive."
Cons: "I had a carry on that I always fit under my seat on other airlines and I put this carry on in the sizing container at check in only to be told it was a little bit too large because it didn't fall right into the container. I was then told I needed to pay $60 for the carry on bag, which was the cost of my whole round trip flight. The seats were also very uncomfortable."
Pros: "Smooth flight, courteous staff and on time."
Cons: "Be sure to get there definitely two hours prior due to their strict policy about boarding. It would be nice to offer something for their flight, snack, etc. At least water."
Cons: "This is single-handedly the worst flight I've ever been on in my entire life I will never ever ever ever ever ever fly with frontier ever again they are the worst people to deal with they are liars they are scum and they are rude do not ever fly with this company they are awful"
Cons: "Employees were indifferent to passengers. More concerned with their cell phones"
Airlines flying to Tampa have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Tampa
Masks required on board, masks provided on flights to Tampa
Social distancing seating
Middle seats unavailable to book on flights to Tampa
Testing for antibodies, testing for symptoms for flights to Tampa
Waiving of change fees. Search flexible flights to Tampa