Find cheap flights from Memphis to China

Find cheap flights from Memphis to China

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Round-trip
Economy
Memphis (MEM)
China
Thu 5/13
Thu 5/20
Any month
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Top tips for finding cheap flights to China

  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be July and August. The cheapest month to fly to China is April.

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Top 4 airlines serving Memphis to China

Scores according to KAYAK customer reviews

8.7
Japan Airlines
Overall score based on 4,498 reviews
8.9
Boarding
8.6
Comfort
9.0
Crew
8.5
Entertainment
8.4
Food
Airline reviews

Pros: "Was able to get home toward Los Angeles with delays and change in plane so did not get proper seating as reserved."
Cons: "The plane was delayed from Tokyo to Los Angeles due to a pilot staffing issue. The plane stopped in Honolulu at 6:00AM in the morning and no staff was able to assist so they made everyone go through the run-around to have the luggage scanned for agriculture. Then they stated that even though we had pre-check, we did not qualify and the boarding pass was not issued with Honolulu to LAX. Over 5 hours delay and did not know that we could have stayed in Hawaii free room and meals. Terrible and one of the worst vacations ever for returning to the US. The food was not great."

Pros: "crew amazing"

Pros: "33" seats"
Cons: "nothing"

Cons: "Boarding took forever and flight was delayed"

Pros: "Happy crew."
Cons: "more selection of hollywood movies"

Cons: "Kiosk, bag service, One World Integration"

Pros: "The crew were very friendly."
Cons: "The entertainment selection is really small."

Pros: "The food the service and flight was great"

Pros: "Smooth ride"

Pros: "Everything about this flight was awesome. The food, the people, the seats in economy felt like first class. VERY polite and happy attendants compared to American Airlines who seemed to be annoyed by those on the flight."

Pros: "everything. Flying on JAL was a fantastic experience. I'm not much for flying and was worried about the long flight, but I loved every minute of it. The flight attendance were so sweet and nice, the food was great. I would even go to Japan again just to fly with JAL!!!"
Cons: "nothing!"

Pros: "Rebooked me because I went to wrong airport — thanks"
Cons: "The business meal was just okay this time. Not as good as before."

Pros: "We traveled with our 1.5 year old and JAL was incredibly accommodating and made our trip very enjoyable. They went above and beyond to make sure our trip was smooth and provided impeccable service."

Pros: "Compensated with lounge pass"
Cons: "Very poor check in around Visa situation"

Pros: "The food and movies"
Cons: "The bitchass mofo next to me who took up two seats and STILL kept touchin my feet. Fuckin weirdo man. JA is a good airline, but clowns like that guy ruin the whole flight."

Pros: "Lots of leg room in economy, flat screen, very friendly crew, and this was the cheapest direct flight to Japan I could find 2 weeks in advance!"

Cons: "angled flat seats."

Pros: "New plane, excellent service both on the ground and air. Above average food."

Pros: "Nice leg room and excellent head phones nice crews"

Pros: "Food"

Pros: "Really nice crew, the flight was great."
Cons: "I think the food made me sick. It could have been the long journey but 1/2 hour after I ate it I felt really sick."

Pros: "The food"

Pros: "Food and entertainment was good."
Cons: "Because of some system updating we were unable to check in online and had to wait until we got to the airport to select seats. By then, there were no decent seats available. My bladder nearly burst because the guy next to me slept the whole time. They say it will take 3 weeks to update the system. This is a terrible level of customer care."

Pros: "Service is outstanding. Attentive but not invasive and always with a genuine smile. Will fly JAL every time it’s an option"

Pros: "The customer service overall was really good."
Cons: "The food always messes up my stomach, where the whole day after I can’t eat anything"

Cons: "This is a kayak feedback - I thought I bought a cathay/jal flight. Well I was out of luck when I tried to fix situation. Broker in between introduce by website made it impossible to rebook flight in practice. Those website are very practical to look for flights but unless they give you the company direct you are better off switching to company site and book it there. Broker not equipped to be of any help."

Cons: "服务态度非常好"

Pros: "Check-in was swift and painless. Crews were pleasant. They gave my daughter a small toy before take off which made her happy. The seat was noticeably wider than any other airline I had taken before."
Cons: "Food was so so...although my daughter liked her kids meal (tater tots, chicken nuggests, veges, jam sandwitch, fruits, ice cream.)"

Pros: "Great service, attitude, hospitality. Was never treated this nice on any flight ever. Thought I was a king or prince. And that's how they make you feel. If I can, I only fly JAL and especially the flight JL9"
Cons: "The fact there are many airlines which can't even get close to what JAL can offer and even if they try, employees won't be able to match it because of the cultural differences. Makes me sad that other airlines (I won't name them) can still be in business... they need to fly JL9 once and hope they understand."

Pros: "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."

Pros: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Cons: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."

Pros: "This was my first flight on JAL. Their customer service was especially good for English speakers. The food on the plane was good, but geared toward the Japanese customer. I must say that it was tasty, but unaccustomed to my palate"
Cons: "I think it would be good to put more food that is geared to a more international palate."

Pros: "Except for the tightly packed seating in economy class, everything else was beyond excellent. And even that was better than some US domestic flights. Large selection of Hollywood movies, gratis."
Cons: "I laughed at the Brace For Impact illustration on the safety card. It was not possible for me to double over with my arms under my thighs. The seat ahead was too close. The headphones produced tinny sound, and the two-pronged plug precluded using my own."

Pros: "I like everything about my flight"
Cons: "There was nothing to dislike"

Pros: "The family had an amazing flight and the in-flight entertainment was excellent! My kids remained engaged for 6 hours and my wife actually took a nap..."
Cons: "As usual it is most difficult moving through the airport in China. It took a long time to get our bags and they were "damaged", however my box made it without difficulty."

Pros: "food"

Pros: "Seat was very comfortable and had many games and movies to keep me preoccupied during the flight."
Cons: "I didn't like that the crew at check-in and the crew on the plane told me different things. The crew at check-in told me I could keep my purse with me, and the crew on the airline told me I had to put it overhead. Please be consistent! Flying is very stressful for me, and I want the staff to make it as stress-free as possible. As for boarding, I wasn't allowed into the gate until an hour before. What really bothered me was that they had already let some people into the gate and shut some other people out. Either let people in or don't. Don't follow the rules halfway because then they won't mean anything. I was very shocked by this and have never experienced this at any airline before. All I wanted to do was sit down and relax at the gate before boarding. If this ever happened to me again, I would not fly with the same airlines. To think that this was a JAL flight, with such a high reputation of customer service, makes me even more wary of booking a flight with JAL. I didn't appreciate being treated that way, and I will not tolerate it if it happens again."

Cons: "None"

Pros: "I enjoyed their food very much, and the bathrooms are so clean! It made my trip easy. You will never regret using JAL."

Pros: "First time fly with JAL, friendly flight attendants, excellent seat space, would fly with JAL again."

Pros: "JAL ' service is nice."
Cons: "I didn't like MSG in food."

Pros: "Crew was friendly. Economy seats were far more generous than AA. Premium Economy was a great value! I will look to travel JAL over AA more in the future."

Pros: "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"

Pros: "the crews were very professional and caring. the food was the best of all so far"
Cons: "the only thing was this flight was delayed and we missed the flight at LAX, but JAL reserved a hotel room near by for us so that we were able to refresh ourselves and relax till the next flight. thank you JAL!"

Pros: "As always, the Japan Airline's stewardess takes care of you so well, they really make your trip a very comfortable one. (Think the Japanese airline crews are the most caring, with thorough service, and they are surely one of them."

Pros: "JAL is curteous and professional. They had a flight attendant dedicated to helping me and my infant daughter and provided bassinet and assitant with luggage during the flight. Totally different experience from American carriers like United who treat you like cattle. I hope I can fly with JAL again soon. They are incredible. I was super satisfied."

Pros: "The service was exceptional, friendly and polite. Food was good and entertainment selection was awesome."

Cons: "The DC China Embassy web site clearly states that a valid APEC Business Card can be used in lieu of a Chinese visa. In spite of this I was denied boarding by JAL. It turns out the system is not fully in place, and eventually I was issued a 10 year multiple entry visa by way of apology. JAL did not waive cancellation fee, and I suffered considerable economic damages."

Pros: "Our flight from Tokyo to Beijing was very pleasant. The flight attendants were very polite and helpful. There was a lot more leg room than most American/European airlines we have taken. The food was quite good and we even got Häagen-Dazs ice cream."
Cons: "I wish they had a larger movie selection, but they had most "New Releases"."

Pros: "I loved all the updated COVID protocols and the commitment to a safe comfortable flight. The crew did everything possible to ensure the trace experience was as smooth as it possibly could have been and showed a great deal of patience with my family of five that moves kinda slow sometimes."
Cons: "Biscoff cookies in every snack bag. Those cookies one of the most integral parts of flying delta for me"

Cons: "All was excellent"

Cons: "Baggage was extremely delayed. Boarding and take off were delayed too"

Cons: "Delayed, seat didn’t recline"

Pros: "good service"

Cons: "Air conditioning was very loud"

Cons: "The food not so much breadddd"

Pros: "I got home alive."
Cons: "The crew was surly. The flight was delayed. We received little information about the delays."

Cons: "The check-in process was abysmal. The crew gave poor guidance delaying my ability to check in my bag, then refused to check it. They then told me to cancel my skymiles flight and purchase a new ticket. I was able to check my bag at the gate. Show up 2 hours before to account for their incompetenc"

Cons: "I booked a business class ticket through klm, but it was a delta code share flight. Delta was unable to locate me in their system, and I had to contact klm myself to straighten it out."

Cons: "No ear buds were offered, i had to ask and then FA forgot!!?? Snack basket was just awful choices. Captain was great I really appreciated the constant updates as our flight was 1. Hour delay on depart and also delay landing at jfk, very smooth trip"

Pros: "First Class. Cabin service. Frendiliness of staff. Plane arrived early."
Cons: "Breakfast was not served in First Class"

Pros: "Smooth sailing"
Cons: "Small bathrooms, difficult to access."

Pros: "Perfectly fine first class trip"
Cons: "Breakfast meal was awful"

Pros: "Pilot was courteous, pleasant and kept us informed of flight status."

Pros: "Flew premium economy/delta comfort + and was a great flying experience. A taste of business without the $3000+ ticket price. Food was excellent, a huge step above economy. Extra comfort with wider seats. And priority boarding as well. This was more like premium economy that you get with European airlines. For long haul flights, well worth the cost. Flight was delayed 2 hours, but Delta had their own special route in Shanghai airport to bypass a lot of the crowds either transferring or checking in for fight. I wouldn’t have made my connecting flight if they hadn’t. Plus my checked bags went straight thru to my final destination in china,n instead of having to pick up and re-check them in Shanghai."
Cons: "2-hour delay causes me to almost miss my connection. I know some passengers had to be transferred to different flights which they almost missed."

Pros: "How friendly and easy it was to board. The pilots were very friendly and even gave my daughter wings. The crew made us very welcomed and put our booster in the closet till we landed."
Cons: "Nothing"

Pros: "Nice ride, entertainment available and arriving a little early was a plus."

Pros: "Speedy flight"

Pros: "Delta gate agents kept everyone well informed and updated as to new boarding time/procedure"
Cons: "Flight was delayed by 4 hours and reason was not explained or obvious"

Pros: "gate agents were friendly and efficient boarding. FA were fine and quickly served beverages and reurned two more times offering snacks and more drinks. comfort class seats were comfortable. all in all perfectly fine"
Cons: "i was not able to use my RU cert even after applying it over one month before and having diamond status.... makes me think why bother with status"

Pros: "Flight was late leaving JFK. I paid extra for Comfort Plus and had the most uncomfortable seat ever. My back ached during and after the flight. Absolutely the worst seat ever that I have had flying. While it was a short flight we were supposed to get serviced during the flight, but there was no cabin service unless you were in 1st class. So much for the perks of Comfort Plus as there were none. Not even a glass of water. Wow! When we landed late obviously because we left late we were late and there was no ground crew to get our plane to the gate so we sat for over 1/2 hour on the taxi way waiting for ground crew to be available for us to get to the gate. To add insult of injury when we did get to go to the gate there was no gate available for use so we had to deplane in the rain down the emergency stairs. They said that if you had a problem with the steep stairs that they would make other accommodations. Probably would have been another delay so we all carefully went down the steep slippery stairs. I doubt that the stairs met any OHSA or safety requirements except for emergency issues. They were wet and slippery. This was the absolute worst trip that I have taken with Delta. It will seriously influence my future trip decisions."
Cons: "Not being on time. Not delivering service stated. Sitting on a taxi way for extra time. Having to disembark down steep slippery stairs, basically an emergency exit. This trip was late from start to finish."

Pros: "In flight entertainment was nice to have, and the rebooking was easy. Flight crew was great."
Cons: "Flight arrived a few minutes late and had to run to the next terminal to catch a connecting flight. Arrived in time, but the gate agent closed the gate early, causing me and several others to be stuck in ATL overnight. Ended up having to pay for a hotel and rental car that went unused."

Pros: "I booked via Kayak using Virgin Atlantic shared out to Delta. Check was confusing as both airlines used different flight numbers. When I went to check in with Virgin Atlantic they told me to go to Delta. When I went to Delta they told me to go back to Virgin Atlantic. I wound up checking in with Virgin Atlantic. Everyone was very polite but check in was confusing. Everything else was wonderful. Cutomer service was great from beginning to end."
Cons: "Check in."

Pros: "4 hour flight. Non-eventful except slight turbulence. Good to be home! Thank you!"
Cons: "NA"

Pros: "Great service, very comfortable."

Pros: "Inflight free texting everywhere that wasn't China, decent food, funny crew (I liked the mix of American and Chinese)"

Pros: "Every thing went well"

Pros: "Just getting to my destination"
Cons: "Service very poor and seats very uncomfortable"

Pros: "Only 15 minutes late"
Cons: "Like everyone, I dislike the tight seating."

Pros: "Left on time and arrived early. Good boarding experience. Seating had access to electrical plugs for charging my phone."
Cons: "Nothing."

Pros: "Nice staff"
Cons: "Delayed 4 hours, but due to weather. Not the airline's fault. They got us here sooner than I thought we could arrive. Plane was tiny"

Pros: "I missed my flight for the first time and I was having a complete meltdown at the check in desk until the sweetest agent said "oh no worries sweetheart, let's find you another flight back home"... It seems so simple but with the morning I had, this simple act had me in tears! The kindness and patience she showed me was amazing and definitely the reason I will always fly Delta to any and every destination they are able to take me! <3"

Pros: "Distaff who is very friendly and accommodating."

Pros: "Crew was informative. The food was above expectations."
Cons: "The 27 year old B747 was a pain. Seats are hard, and engines are loud. The cabin is extremely dry after 14+ hrs of flight."

Pros: "Getting to China, albeit two days late."
Cons: "The fact that the lack of knowledge regarding international travel visas by the counter staff and supervisor meant that two days of the vacation were lost. Upon arrival in China the 144 hour travel visa was granted with no problem within minutes, but the U.S. staff was completely befuddled by the possibility. The interrogation was completely stressful and resulted in a reschedule of the original flight and during the second attempt at flying even an email from the U.S. consulate with a link to the Shanghai/Chinese government immigration site was deemed "not official enough". i will be expecting proper compensation. I was once given an $850 travel voucher for voluntarily giving up my seat, and was flown first class to Hawaii, given 4 star accomodation and then flown first class on to China within 48 hours. This was an involuntary bump from our chosen flight time, all because of a lack of knowledge about current visa regulations and international law on the part of the check in staff. We have been loyal Delta users for over 15 years, and this was the biggest blunder ever. Also humiliating and extremely frustrating, stressful and a big problem with fulfilling our travel plans between son and father."

Cons: "According to the website and documentation a card holder is supposed to get the first bag free when using this card. I did not, so I will be cancelling the card."

Pros: "Nice and Easy. Great service before during and after the flight."
Cons: "Not being able to choose a seat with basic economy during online check-in. With all the issues about seating nowadays you definitely want to know you have a seat going on."

Pros: "Very friendly and efficient. Food was hot and red wine excellent."

Cons: "1- 2 hour delay in Atlanta, 2- Missed my RJA international connection from JFK, 3- My luggage was not delivered to me by Delta in New York. 4- Had to spend one night in a NY hotel, and pay $185 for it, and I was told that Delta doesn't pay for the hotel because the delay was caused by New York Air Traffic Control. 5- After Delta re-booked me on Air France the next day, I made it to Amman, Jordan a day late without my luggage; which arrived another day late."

Pros: "Media options were ok."
Cons: "I received a frozen beer and no napkin. Beer began to overflow, and I sat there for about 10 minutes before another flight attendant walked by. Her attitude was less than desirable upon seeing the situation. Also my luggage never arrived in Singapore. Shanghai didn't have any notification, so I assume it was lost on the Delta end. Overall I am very disappointed and will be seeking a non-delta affiliate for my next trip."

Pros: "Not much."
Cons: "We disliked that our baggage was lost and we do not have it two days later."

Pros: "food was surprisingly good."
Cons: "the flatbed seat is very narrow and not comfortable. The crew took a long time to remove plates after the meal was eaten."

Pros: "Crew was pleasant and helpful"
Cons: "In flight internet didn't work at all Seats were incredibly tight"

Cons: "The flight was delayed when the pilot's tablet failed and he had to run to operations to get another. Seemed odd. While this was going on they decided to fuel the plane. Seemed like an excuse because they didn't have their act together on the fueling. Tablets are pretty reliable, do they really rely upon an ipad to get us where we are going?"

Cons: "Must have been an older Delta jet. It had no entertainment. The wifi was poor."

Pros: "Great Delta crew at check in and boarding!"
Cons: "Rear of plane very hot after passing through a very cool front. Service without a smile. "Don't have that" monitors on seats were almost useless."

Pros: "The crew was courtesious and the flight arrived early."

Pros: "Arrived in Atlanta quickly and safe."
Cons: "Seating was a little close, not much leg room."

Pros: "On time"
Cons: "No personal entertainment system"

Pros: "the entertainment and food was good"
Cons: "our flight attendants were mostly absent -- the other side of the aisle had much more attentive attendants"

Pros: "Really disappoint experience with air Canada when we were back from San Juan. We paid $40 for preselected seats but end up with none of them secured. I had to separated from my wife in different row and crowded into a middle seat that is I want totally avoided. Why we paid for such a bad experience?"

Cons: "The flight was late more then 2 hours. I missed connection flight!"

Cons: "The Sandiego flight has a delayed 1.5 hr I lost all my connections I pay insurance I what my money back I lost my meatting and now I’m flying back again"

Cons: "Lack of services, no food, no tv air flight access. Very disappointing!"

Cons: "Both ways delayed, aircrafts dirty, no food as usuall and no customer service"

Pros: "Everything is good"
Cons: "Almost no"

Cons: "delayes again....."

Pros: "Actually, everything was perfect."
Cons: "I don't have any complaints at all. Except a ticket agent who tried 2 give me hard time, fortunately I handled the issue. After all, everything was well done."

Cons: "Was late and crow Did not care abut passangers"

Cons: "A bit cold on the flights and the first two legs of the flight you had pay for blankets."

Pros: "This flight did have in flight entertainment."
Cons: "The flight was only 2 hrs. So nothing to complain about"

Cons: "When the flight was already late (it arrived late), they delayed takeoff so that many people, including me, missed their connections."

Pros: "Fast boarding, no delays."
Cons: "I always fly Air Canada but I guess I wasn't aware that Air Canada Rouge was a completely different species. No entertainment at all. When we got on the plane, the sun was shining through the window & floating in the air was a mind-boggling amount of dust, feathers, etc.. flying all around... like the air was completely FILLED with them.. you couldn't get a breath of oxygen. This irritated my respiratory system immensely. They also had children helping out the flight attendants which was cute, until the one girl who had just served water to the entire plane broke out into an awful fever. They were putting ice packs on her head, giving her meds, & eventually she had to get carried through the airport. This was 5 minutes after serving water to an entire plane of passengers. I ended up getting extremely sick & missed almost a week of work. Not sure if this was the cause, but it makes sense. I will make sure 100% to never fly air canada rouge again. For $400 a ticket... doesn't make sense to experience this."

Pros: "Crew was kind, helpful, respectful."
Cons: "Not very comfortable."

Pros: "Air Canada is great"

Cons: "I could not travel due to the fact that Im pregnant and it is of really high risk and the airline did not help me. I lost my money and could not even get a credit to travel later."

Pros: "Pretty routine"
Cons: "Long delay, but weather dictated this."

Pros: "The in-flight entertainment system in the headrest was very robust. My children remained engaged for almost the entire 16hr flight...the flight attendants were not stingy with the food or drink and even allowed me to get a beverage in-between the services to take my medicine."
Cons: "The baggage pickup in Beijing took forever! Over an hour after arriving at the baggage carrosel! My car seats were in two different places (on the belt and in an oversize area). On a minor note, I was unable to get a stamp in my passport after using the automated machine...sad...I would have stood in the line to get the stamp if I was told ahead of time..."

Pros: "Genial crew"
Cons: "Disorganization in Boston, we almost missed our connecting flight"

Pros: "Overall I enjoyed the movies provided. In the three week span I had a lot of the movie choices overlapped. However, I found that there were many options provided that allowed me to find movies I had not seen yet even though they were not released within the past 3-5 years."
Cons: "I felt like I was constantly being bumped sitting in the aisle seat. I also was not a fan of the breakfast options."

Pros: "The flight itself was fine."
Cons: "The flight left really late, which meant that we had to rush to the next terminal when we arrived in Chicago for the transfer flight."

Cons: "Four hours of delays."

Pros: "The crew was very pleasant and welcoming. The aircraft was very visibly clean, and my seat was comfortable. Most importantly the flight was on time and the boarding process was properly supervised."
Cons: "I'm 65 years of age and have been travelling by air since I was 5. (You know back when airplanes had piston engines and propellers). So the tings I don't like are what you might expect. I don't like that I have to pay extra for a seat with adequate legroom. I don't like being charged for the most basic of Wi-Fi connections. (Delta's and Amtrak's are free). Although this was a very short flight, the passengers could have been offered the option of either cookies or pretzels, instead of everyone being stuck with pretzels."

Pros: "There was enough room to stretch out a little."
Cons: "That there was a secondary charge for everything."

Cons: "They lost our checked baggage. Luckily we did get them back within 20 hours."

Pros: "Crew was professional and friendly."
Cons: "No video on an international flight without an iPad or other device (with the app that want warned about until after boarding the plane) and even then the available selections were bad."

Pros: "Flight was comfortable, crew was nice"
Cons: "Entertainment system was lacking in movies and other things to watch"

Cons: "Flight was delayed for 1 & a half hours. no explanation. Was an hour flight to Columbus but we had to wait 45 minutes for our checked baggage because Air Canada didn't have enough people on staff. Our wait for baggage was almost as long as our flight. Everyone was really mad not just us."

Pros: "Nothing"
Cons: "Food from McDonalds would have been 10 times better than food they served. I ate only 2 bites and it smelled bad and made me feel nautilus."

Pros: "Food was okay"
Cons: "Rude people on board, crew didnt do anything about this."

Pros: "The high tech of the airplane."
Cons: "I was situated in between 6 screaming kids. As you can imagine. Not fun."

Pros: "Boarding was efficiently handled"
Cons: "Very delayed flight with everyone ON the plane. Tiny seats in coach - very cramped Also food not very good."

Cons: "Delayed 2h"

Pros: "Boarded and arrived on time."
Cons: "Too much waiting at Toronto airport"

Pros: "New interior felt clean and the new entertainment system felt responsive with a large amount of movies and shows to view"
Cons: "seats were very hard with reduced legroom after you recline. Lavatories were far and few. Food was mediocre with 3 meals, I had to ask for extras."

Cons: "Had delays going to Toronto and returning to Columbus."

Pros: "The trip from Toronto to San Francisco was better than the San Francisco trip because the return trip was on a Boeing 747 and a much more comfortable than the Airbus."
Cons: "The Airbus red eye going to Toronto was too cramped so it was not very relaxing. The planes are not clean. I'm glad I have wipes to clean the table tray because it was messy."

Pros: "Pleasant stewardess and crew"
Cons: "1 hour delayed flight was inconvenient for everyone"

Cons: "The flight was delayed. Air Canada didn't provide hotel accommodation for missing connection. Only reimburse C$100 for hotel stay. The cheapest hotel found near the airport cost C$185. Only gave us C$10 per person for meal. We'll never fly Air Canada again."

Cons: "The plane was up and down twice when it landfall."

Pros: "Standard plane conditions."
Cons: "Flight was two hours delayed. Plane downgraded. Seat reassigned without notice. But worst was the gate agent who took my carry on because the bins were "absolutely 100% full." When I got on there were at least 8 spots for bags right around my seat. Some customers after me still had their bags. And I had to wait an extra 30 minutes at the baggage claim waiting. When I asked the lead flight attendant to get the name of the gate agent before we left she said she would do her best but then forgot. She also tried to defend the gate agent by explaining the flight was full and why I should have been glad they took my bag."

Pros: "Flight crew were helpful and friendly, if a bit rushed. But that's understandable."
Cons: "No entertainment system. Flight attendant also ignored my request for pasta and instead gave me a chicken, despite numerous attempts to correct it."

Pros: "One of the stewardess is really cute and she speaks French"
Cons: "The cabinet temperature is ridiculously low and they only offer a thin blanket"

Pros: "We boarded very quickly! The staff were extremely friendly and made our thirteen hour ride pleasurable. The inflight entertainment had a great deal of new shows and movies. The seats had a decent size and good enough leg room. The flight was smooth, and we took off at a good time. The food was fairly good as well!"

Cons: "Crew absent at gate in Montréal on return flight which caused a 25 minute + delay. Entertainment system earjack was broken and I needed to hold my "earphone plug" higher in order to hear proper sound, otherwise nothing."

Pros: "Overall fair experience"
Cons: "Would have liked if the crew was a bit more friendlier. But they were professional for the most part."

Pros: "nothing was overpowering good, just an average flight there & back"
Cons: "the entertainment system was terrible"

Pros: "crew is excellent"
Cons: "small space"

Pros: "Staff are very kind, and seat was comfortable, but it was not perfectly clean. In average, I satisfied with this flight."
Cons: "I think The number of movies are relatively small compared with other airlines. I don't know exactly whether airplane itselt is designed like that, but there was no space to store my luggages over my seat."

Pros: "They changed my seat twice to accommodate mother's with children. Lost my window seat. Told me no more room for carry on bag. Was my only bag cause doesn't want to go to baggage claim. Cost me extra 45 mins claiming my bag."
Cons: "Not take away my carry on bag at gate (was not a size problem), don't change people's seats."

Pros: "Smooth travels"
Cons: "N/a"

Pros: "The crew was very attentive and the seats were comfortable, which was my reason for upgrading to first class, I am tall with long legs, therefore leg room is a MUST for me...but the reurn flight from Memphis to Houston was HORRIBLE!!..PACKED FULL, NO leg room, NO A/C-seriously-Hot air and body odor!"
Cons: "The plane had no A/C!..it just circulated hot air mixed with stale body odor from previous flight!..no leg room and the flight was 100% full..CanadaAir regional jet..and the seats were all narrow, and we were in 1A, !B...totally disappointed!"

Pros: "Everything was on time and as far as flights go, it was uneventful which is what you want on a long haul flight such as this."
Cons: "Food options have gotten old as I have taken this trip many times for work, maybe mixing up the choices a bit."

Pros: "Site confortebol"

Pros: "Crew was night"
Cons: "Mechanical delay, then no air conditioning on our side if the plane, missed connection, terrible customer service"

Cons: "It’s United. What couldn’t have been better?"

Pros: "Cabin cleanliness is below average"
Cons: "Cabin service is average"

Pros: "I don’t believe I will be a United customer for much longer"
Cons: "I missed my flight due to not being able to get off the plane after landing Flight attendants did not care to help Gate agent was rude Customer service did not want to provide a hotel room because they said the reason I missed my flight is weather relate"

Pros: "Food and wine was surprisingly decent."
Cons: "Slightly bumpy turbulence, nothing horrible. Lavatory could have been cleaner. There’s nothing special about United; they’re the Macy’s of the sky."

Cons: "Shrinking the knee room is a mistake"

Pros: "Airbus 380 was comfortable and new which made for a decent flight."
Cons: "Lufthansa and United computer systems don't talk to one another. We had a leg of our journey from United. We could not purchase seats on the Lufthansa flights and could not even check in; therefore we ended up with seats that were not comfortable for us. Lufthansa messed up on our meals despite it being 'confirmed' (we checked with the service desk in Frankfurt). The in flight movies were ok; the touch screens are not sensitive enough and take lots of processing time."

Pros: "On time & courteous. & On board service was excellent"
Cons: "Nothing"

Pros: "crew was apologetic"
Cons: "no movie service, no wifi. this is the 3rd time this has happened to me on an international flight to China on United. so bad. every other airline has it all together"

Pros: "On time departure"
Cons: "Entertainment system Completely broken for full duration of flight. Individual screen also broken as well as seat Broken 19C"

Pros: "- Crew was attentive."
Cons: "- Personal device entertainment was intermittently functional, had to use the poor onboard display for entertainment. - Internet access was $39.99 for the length of the trip, that price is ridiculous."

Pros: "Great service!"
Cons: "N/a"

Pros: "On time arrival in China. Good entertainment options for my iPad, better than seat back display"
Cons: "The usual lack of attentiveness by United Flight crew"

Pros: "The ar very friendly"

Pros: "Flight left and landed on time. In flight entertainment worked."
Cons: "In flight food made me sick later in the flight."

Pros: "Crew turned around plane and boarded earlier than scheduled. This was an attempt to avoid poor weather on trip to Chicago."
Cons: "Seats should not recline. It makes space horrible. The charge for checked baggage is without an improvement in overhead storage is ridiculous."

Pros: "Absolutely nothing!"
Cons: "Scheduled to arrive in Honolulu @ 7p on 10/7 but won’t arrive until 10/6 @ 11:26a. My only daughter re-enlisted in the military and I was due to attend the ceremony but because of United Airlines that didn’t happen. So disappointed as she is also. Overall such a horrible experience!"

Pros: "Food choices"
Cons: "Average service"

Pros: "Pilots had great skill and provided a very comfortable flight despite bad weather. Exceptionally smooth take off. The newer planes being introduced are very nice, too."
Cons: "I didn't realize how amazing the United Airlines app was. Shows all kinds of cool info on your flight and free media. I am now shocked st how ignorant people are to write complaints regarding delays due to weather. It's for your safety. Appreciate technology and respect Mother Nature fools."

Cons: "WiFi for $39.99, used to be $19.99 before."

Cons: "None"

Pros: "Left on time."

Pros: "Flight was on-time."
Cons: "I sat in section 4 in economy coach. The ticketing agents REQUIRED everyone in sections 4 and 5 in the back to check our bags, they gave us no choice! We then boarded the airplane to find over half of all the overhead bins empty! This is completely unacceptable to be separated from my carry-on luggage for no reason! There would have been plenty of room for our baggage! One more reason to never fly United again!"

Pros: "Bad attitude with check in agent at Memphis airport"

Pros: "Seats do not decline and make it difficult to nap, generally not much room. Staff was fine."
Cons: "No snacks at all, not even for purchase."

Pros: "Attendants were cordial and efficient."
Cons: "Because I was seated in the rear near the engines, the announcement from crew were incomprehensible."

Pros: "Connecting flights in China need more of a layover I missed my connecting flight not happy it was a disaster going through immigration takes forever in Shanghai .."

Cons: "That i got stuck in China for 2 days"

Pros: "Courteous perdonality"

Cons: "The noisy children"

Pros: "I have food a low score as there basically was none. I was offered a glass of water. I paid $74 for an emergency exit seat, and while it gave extra legroom, the seat hardly reclined at all."
Cons: "Lack of food choices, but perhaps not atypical for coach."

Pros: "We were diverted to Austin due to weather. We had to refuel and we were stuck on the Tarmac for over an hour. While all of this was miserable, the Crew stayed active answering questions. The Captain gave several updates and walked the aisle. They even let people off the plane who were trying to get to Austin. For a bad situation this crew made it so much better!"
Cons: "Weather, but what can you do about that?"

Pros: "Even though we were delayed, I still made it to the island within the 9pm hour."
Cons: "Flight was slightly delayed, causing me to miss my connection"

Pros: "Nothing"
Cons: "Your crew and service atrocious"

Pros: "Punctuality"
Cons: "Food. It is a very long time and there no food enough"

Pros: "The overall comfort and entertainment availabity."
Cons: "Apparently my designer shades drop out of my bag and inability to retrieve them. They were not turned into lost and found which means they were kept by their finder."

Pros: "Crew was nice"
Cons: "Seated at the back of the plane directly across from the bathroom. It was horrible the entire time. Never want to experience that again."

Pros: "Quick boarding"
Cons: "Bad comfort no entertainment and no power outlets"

Pros: "Pricing and services were excellent!! Top rated experience for me!"
Cons: "Nothing at all was lacking"

Cons: "Cancelled needed to be rerouted no reason ever given"

Cons: "Delays"

Cons: "Flight was cancelled due to pilot and crew never showing up. Customer service didn't offer a hotel or any type of compensation for wasting time and money. Instead they put me on a flight another day which I incurred cost on parking, hotel, food and etc."

Cons: "Small plane, it was hot. Delayed, missed connecting flight."

Pros: "Still deciding"
Cons: "All flights were late."

Pros: "Price was the biggest hit with me. The service and attitude of the crew was super."
Cons: "Nothing"

Read more about Japan Airlines
COVID-19 information

Safety measures for airlines flying from Memphis to China

Airlines flying from Memphis to China have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Memphis to China

Mandatory masks

Masks required on board, masks provided on flights from Memphis to China

Social distancing seating

Middle seats unavailable to book on flights from Memphis to China

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Memphis to China

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