Daily cleaning, installation of cabin HEPA filters on flights from Mexico City to Colorado Springs
|October||Best time to beat the crowds with an average 18% drop in price.|
|July||Most popular time to fly with an average 29% increase in price.|
Average price round-trip
|$582||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
Starting on January 26, all travelers (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have an evidence of having contracted and recovered from COVID-19 prior to boarding the plane.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 1,001 active cases of COVID-19 diagnosed in US and 0 deaths as of Jan 24 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 6h 07m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($122) and Frontier ($336), and the lowest round-trip tickets have been found on United Airlines ($536) and Delta ($570).
From Mexico City to Colorado Springs, Thursday is the cheapest day to fly on average and Tuesday is the most expensive. Flying from Colorado Springs back to Mexico City , the best deals are generally found on Monday, with Saturday being the most expensive.
When flying out of Mexico City you will be using Mexico City Benito Juarez, often referred to as Mexico City Airport. You will be landing at Colorado Springs, also known as Colorado Springs Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Mexico City to Colorado Springs.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Colorado Springs from Mexico City is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Colorado Springs with an airline and back to Mexico City with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Colorado Springs from Mexico City up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Todo excelente!!!gracias!!!"
Pros: "The crew was extremely rude. They did not come to collect trash and so all passengers were left holding their coffee/ tea: beverages during bumpy landing."
Cons: "Attendants were rude. I didnt understand why. Also, I purchased a window seat but there was no window in my row. I spent the majority of the flight feeling ill."
Pros: "The entertainment system was good and they had free text messaging through the plane’s wifi network."
Cons: "The plane stank. I was 3/4 in the back of the plane and there was a strong pee odor."
Pros: "I thought the boarding process was somewhat messy and should have started sooner."
Cons: "The sound and touchpad on my entertainment console didn’t work too well during the flight."
Cons: "Crew at the gate made us return to get our immigration forms without our boarding passes. This forced us to miss the connecting flight to detroit and delay our arrival by 7 hours. Awful experience."
Pros: "It's a nice and short flight so can't ask for too much. Quick to board and deplane"
Cons: "The flight was delayed by close to an hour. Being a late flight it made for an overly long travel day."
Cons: "Letting me board the plane even through boarding had started and I wasn’t first because of my disability"
Pros: "Comfort and snack was good."
Cons: "All ok."
Pros: "I will say that this has been the best flight my husband and I have ever had. The crew members were very nice and helpful. This has been the smoothest flight we have ever had as well."
Pros: "The flight attendants gave great service"
Pros: "No issues with the flight. All went as planned."
Pros: "The movies"
Pros: "I LIKED EVERYTHING,SERVICE AND ATENTION WAS EXELLENT ,PERSONAL WAS GREAT, MY BEST FLIGHT EVER..."
Cons: "WELL,ALL TV SCRENS ON THE RIGHT SIDE WASN'T WORKING,BUT NOT A BIG DEAL..."
Pros: "I had never traveled with Delta until my trip to Mexico. I was most impressed with the great service I received on my way to Mexico: from Atlanta to Guadalajara, Guadalajara to CDMX, and, at the end of my stay, from CDMX to Atlanta. I cannot say the same about the experience within Continental USA."
Cons: "I perceived a negative difference in all aspects during my flight going to Mexico, from Philadelphia to Atlanta, and coming back, from Atlanta to Philadelphia."
Cons: "I never received anything about my booking. I went the airport Wednesday morning not knowing if I’d actually fly out. I only had on my Kayak app a trip itinerary. Thankfully I did. In Atlanta I added my Skymiles # to my trip. Upon arrival in Mexico I rec’d a push from Delta about my trip with my Record Locator. Flying home was to depart at 8am. When I rec’d my boarding pass it stated 8:55am. While waiting at my gate Delta sent me a text at 7:30am that my flight would be leaving at 8am. That confused me. Needless to say I was suppose to arrive CVG at 3:49pm, but instead was booked on a flight departing Atlanta at 4:30pm. Plans at home had to changed for Friday evening as I was not arriving at mid-afternoon. Needless to say I’ll probably not book thru Kayak anymore."
Cons: "Having to wait a long time standing in line before boarding the plane."
Pros: "Service the crew gave. Smooth fligh"
Pros: "Getting off the plane"
Cons: "This flight was fine compared to the first"
Pros: "We got before time scheduled"
Cons: "We paid full price and we got a service like Low cost flight.they ask us to pay for first luggage When we paid more then 800 Dolar to flight from México to New York"
Pros: "It left and arrived on time"
Cons: "They didn’t have wine in such a long flight"
Pros: "Easy to boar, no delay and arrived on time"
Cons: "One of the flight attendant was a little rude to some passengers."
Cons: "It is the first time that I travel by this airline and I have a bad experience. The flight was delayed by 2 hours and before arriving at Los Angeles airport they informed us that they had not been provided with the migration forms."
Pros: "Excelent service"
Pros: "Beautiful plane, great entertainment system, two bathrooms for economy class, decent food"
Pros: "The crew was amazingly helpful!"
Pros: "Delta siempre excelente servicio al cliente."
Cons: "The floor was litte bit dirty"
Cons: "My return portion of my flight was canceled and had to purchase a new ticket. I would like a full refund of my expenses."
Pros: "Nothing really."
Cons: "Boarding process was horribly handled. Food was inadequate. Stewardess was saccharine. Bathroom door didn’t shut completely. I was told this wasn’t an international flight and therefore no free alcohol. Aero Mexico flight to Mexico City had much better food, free alcohol and more attentive service personnel. Also delays because of equipment problems."
Pros: "Good movies and some snacks."
Cons: "They told me last minute I needed to go to another gate for a passport check and a new ticket. They shouldn't have waited until the very last minute."
Pros: "Please offer headphones to people who do not regularly take them in flights."
Pros: "Left on time, got here early and the capitan was just super nice"
Pros: "That they served a nice snack/sandwich and or cheese platter...nice touch...also nice selection of free movies"
Cons: "When the person in front of you put their seat back you didn't have a lot of room."
Pros: "see above"
Cons: "See above."
Pros: "I liked watching movies."
Pros: "The best service"
Pros: "That they got me to where I was going"
Cons: "The fact that Aeromexico/Delta and their predatory pricing charged us 28USD for a checked bag in an INTERNATIONAL flight, in clear defiance of Mexico's Law of Civil Aviation new reform. Also, shame on you Kayak for not bringing this up to our attention when buying our tickets."
Pros: "Since I am a Silver Medallion Skymiles member, I asked about an upgrade. All seats in First Class were taken, but the agent at the gate seated me in a seat in the front of coach with more legroom (comfort plus? I don't know what they call it). That was great!"
Pros: "The service of only one employee that booked another flight for me instead and actually helped me I didn't even take the flight to atlanta"
Cons: "The hole return experience was terrible the supervisor i tried explaining the situation to just walked of while I was talking to him i would like a refund for the last flight I didn't take."
Pros: "Very nice do to Delta employees."
Pros: "The service"
Cons: "Going into the security check point (immigration) lost my connection from Atlanta to Richmond Va there was just a few CBP officers working at that time but other than that was great"
Cons: "I couldnt watch any movie because the re was a buzz where the Earphones need to be conected."
Pros: "Flight took off and landed on time"
Cons: "It was belated by 2.5 hrs :("
Pros: "Comfortable, courtesy, good service."
Cons: "Please, there is never a vegetarian option. Many people do not want to eat meat. Very easy to offer a sandwich with vegetables or a little bowl of rice and beans..."
Cons: "Was not on it due to cancellation. Was on an Aeromexico flight without Delta emenities. Was very disappointing. Was not offered an upgrade and had a long layover in Mexico City"
Pros: "Everyone who worked on this trip was very friendly and helpful. They all handled the high pressure and busy nature of the job with excellent professionalism."
Pros: "Selection of Mexican Movies"
Cons: "They should leave you peanuts even if you are sleep!! Hehehe lol"
Pros: "crew, entertainment and food."
Cons: "I paid too much money for my luggage (one suitcase) without any explanation at the moment. The lady sent me to paid while she weighted my suitcase. Later, I saw a label that said overweight. (I could take stuff out of it if I knew. I could safe $400 pesos)"
Pros: "The Dreamliner"
Cons: "Aeromexico has been serving the same lunch for years.. This is in business class.. I think they could become more creative and refresh the menú..."
Cons: "Seats are very tight, uncomfortable."
Pros: "The flight attendants were friendly."
Cons: "I didn't like that there was no personal tv screen. And the seats were very uncomfortable. No space felt trapped in the middle seat with no room."
Pros: "Didn't like much."
Cons: "Seats don't decline much. Worst of all, no pillow in business/ first class"
Pros: "Friendly staff, good food. Flight on time."
Cons: "No complaints."
Cons: "Everytime we fly with Aeromexico our luggage is misplaced. This is the third time our luggage has been lost or forgotten. When asked for assistance not one flight member is there to help, and we end up waiting hours for assistance."
Cons: "I did not like the gate attendants poor customer service and discrimination . Yelling at the customer. Then the flight attendants seemed mad and also gave poor customer service . Would not recommend this company. Flights were always delayed. Horrible experience."
Pros: "I slept well."
Cons: "The a/c could've been a little colder."
Cons: "Crew was rude. Lost my luggage."
Cons: "That you hateo pay the 1st.bag"
Pros: "They seemed to know what they were doing there."
Cons: "Our only checked bag didn't come until 2 days later. We had 3 bottles of tequila in that bag and the 2 high end bottles were stolen. We will never fly AeroMéxico again, and to top it off the last flight was on Delta. It's a joke that they even partnered up with AeroMéxico. I'm not happy that Kayak would even suggest this airline. Even though we are fluent in Spanish it didn't matter because the employees didn't know what they were doing anyways."
Cons: "Everything !!!"
Pros: "In general the service was good!"
Cons: "In México city needs to be better organized the people from Aeromexico who attende the customers!"
Cons: "Big delay"
Pros: "Good food and great service"
Cons: "All good"
Cons: "They lost my luggage."
Pros: "The flight time was the best , the service is very good ."
Pros: "Plain was comfortable."
Cons: "Food again, just a bar full of sugar!"
Pros: "Got home safe"
Cons: "The wait. The landing was rough."
Cons: "The layover in Mexico city was too long 10 hrs layover....."
Cons: "Entire experience. Fly a better airline"
Cons: "My luggage was lost and no one from Aeromexico wants to help."
Cons: "Lack of information which caused delays to board."
Pros: "A few seat empty xso we all could stretch"
Cons: "The lady at Aeromexico was rude and yawned in my face twice. she charged me for my luggage twice and told me to deal with it once I get home"
Cons: "Unable to make flight due to unable to leave the country because they were not getting anyone leave the city and I called to explain situation and nobody could reschedule or give me a refund . The situation was critical and out of my hands. It's unfortunate that I lost the flight and 3 Almost $300. It so sad that no one could help me with this unexpected situation."
Pros: "Hello, I checked in a dog in Detroit, The crew was great once they found out they can accept a dog. At first they were saying no because of partner with delta. I explain I booked the dog already and give all my required documents. Once in Mexico the documents were given to the authorities and when the crew in Detroit made copies they kept the originals and gave me the copies and they made me pay 1800 pesos for a vet to come and sign the paper.. I spoke to aeromexico in Mexico City and they said they are sorry but nothing can be done... This cause me my traveling money and 3 hours of very stressful times for me and my dog who had to stay in the box the whole time. Robin Martin"
Cons: "Included in the first box"
Cons: "Need confirmation number on calendar to help with check in"
Pros: "Everything. Everybody very helpful"
Cons: "AEROMEXICO SUCKS BAD CUSTOMER SERVICE NEVER TRAVELING AGAIN WITH THIS AIRLINE"
Pros: "Crew was nice"
Pros: "Smooth flight. Great and attentive ground and air crew. Bilingual and great food and drink."
Pros: "Staff cortesy"
Cons: "There's nothing i didn't like"
Cons: "AEROMEXICO doesn't allow any checked baggage you have to pay for every single piece of luggage that you check so I guess this is not good at all!!! On top of this I called like 5 times to Aeromexico....Reservations...custumser service...reservations again...custumer service again... bottom line each one of them gave me different information?????!!!! so I just had to guess which one was the correct answer from the same company AEROMEXICO!!!!"
Pros: "Meals provided on plane. TV on every seat, flight crew very good"
Pros: "Plane was very good, seemed new and good entertainment on board. USB for charging devices was available. Boarding and check was easy and fast."
Pros: "Quick boarding, takeoff and loading off the plane."
Cons: "I paid additional fee for preferred seating and my seat did not recline."
Cons: "Ads while in the plane!"
Cons: "Charged US $300 to catch next flight after missing scheduled flight. They should have put me on stand by but refused. The flight they charged me $300 for was over 2 hours late causing me to miss my connection. There's more to the story than this. I was well early for my original flight and they still managed to screw me over. After I arrived late in LA and missed my connection the awesome folks at Virgin America simply put me on the next flight."
Cons: "Everything was fine and our luggage went straight Through to New York."
Pros: "Once the flight was in progress, everything went well."
Cons: "My 2nd flight from Mexico City to Santiago was delayed 6 hours, my trip to Santiago is now going to be 1 1/2 days late to arrive. Not Happy. When I stepped off of the flight into Mexico City I was given a hotel and meal voucher, and directed to the customs area, with no information regarding where the location of the hotel was or how to get there. With no knowledge of Mexico City and knowing very little Spanish, by the time I exchanged money, and found a taxi to down town Mexico City, l then had about 2 hours to try to sleep before taking another taxi back to the airport. Not happy at all, I should have stayed at the airport for the 6 hours. The hotel offer was good, but not having a shuttle or any help from the airlines in a city that I know nothing about was unacceptable. Very Unhappy."
Cons: "While waiting for my connecting flight in México City, My boarding gate changed and I was not made aware."
Cons: "Unfortunately, I was not able to go on this trip because I recently found out I am pregnant and the risk due to the current Zika virus makes traveling out of the question. Aeromexico was NOT understanding at all. Their only offer was a 1 year voucher from the time I purchased my ticket. I purchased my ticket in October 2015 (before the Zika outbreak and before being pregnant) and I will still be pregnant in October 2016 so that voucher is completely useless to me. I basically lost $900. Even though I repeatedly tried to explain my situation to customer service and had a letter from my doctor it didn't matter they just repeated their voucher line over and over. Needless to say I will NEVER purchase airline tickets from Aeromexico again and that is a real shame for them because I have a timeshare in Mexico which I plan on enjoying with my growing family for years to come."
Pros: "Transfer through Mexico city airport is a nightmare. You can clear immigration, get your luggage, clear customs, transfer terminal, check in your luggage, going through security, and finally get to your gate. All without any clear guidance from the airline or the airport. I will never fly through Mexico City again."
Cons: "Feed me"
Pros: "Even during a delay the crew remained professional. There was something wrong with the plan and I appreciate that safety was the main priority."
Cons: "My 1 hour layover turned into a four hours past 2am arrival."
Pros: "Crew was great"
Cons: "Less crowded."
Cons: "Boarded too many people and there key bridge filled up. Also, on a night flight just skip the credit card ad and let me get to sleep"
Cons: "The gate in Dallas changed three times, which caused me to walk all over the airport. Then the flight was delayed 3 hours with little communication"
Cons: "The constant updates on delays was pretty miserable."
Pros: "Comfortable seats and functional entertainment"
Cons: "I placed my order for my meal and never got the meal. Crew was asleep and only served those that asked for their meals or stayed awake. Never got asked if I still wanted my meal or any other service during the flight."
Pros: "The atención"
Pros: "Good crew"
Cons: "Delays and made to check bag"
Pros: "Good flight"
Cons: "Nothing. Process was smooth"
Cons: "The service from the check in desk to the stewardess"
Cons: "To many delays."
Cons: "It was an old plane (with short First class) and they changed various time the departure time without explaining until letting us wait without news for an hour on the plane before takeoff... and arriving at Miami without a door available, we had to wait further 30+ minutes in the plane"
Cons: "Delay, the waiting room was very hot, very small place for many gates. Not enough seats for rest until my flight comes"
Pros: "Please get a terminal that lands at Bradly terminal. busing around and waiting like cattle is not fun. I am sure First Class also feels this way."
Cons: "excessive wait and shuttling."
Pros: "Very nice gate, crew Very efficient boarding Very quick and efficient takeoff Rosario"
Cons: "not much selection for in-flight food and nothing for entertainment. Rosario"
Pros: "Nice flight"
Pros: "Good job of the tripulation"
Cons: "Audio of Entertainment, maybe was the headphones, but was not good"
Cons: "Never made it to Chicago, rerouted through Washington DC."
Cons: "Jetblue Have a miserable attitude to their customer"
Cons: "I was in line for 25 min I was there 90 min before but took me 25 min to check in and the lady said I was late for only 3 min I was waiting on line I still had 87 min before my flight and the lady didn't check me in for only 3 min that was my 25 min in line"
Pros: "Great service and sweet attendants"
Cons: "Person next to me was a little large and it was uncomfortable."
Cons: "Delayed for mechanical."
Pros: "I loved the attitude and helpful approach of the female flight attendant working the AA gate for the flight I took from DFW to COS last night (6/13). Truthfully, it was almost like I was back with Southwest. She was kind, calm, polite, efficient, and capable. Very rare in my experience with American Airlines yesterday. Interacting with her was refreshing."
Cons: "Getting home to Colorado Springs at 11:30 PM, taxiing for 15-20 minutes, and then waiting another 20-30 for checked luggage! Never have I waited that long during and after a Southwest flight! AA could truly learn something from their more modest counterpart. I have all but decided to resume my drives to Denver every other week rather than risk more and more time and poor experiences with AA flying in-and-out of Colorado Springs."
Cons: "The Crew Tried to take us from our seats so they could sleep in our seats. They tried to relocate us to the last row where the seats don't recline.they were very abusive and rude, we have it all on a body Cam and we'll lodge formal charges against American Airlines once we return to the States. Worse Trip EVER."
Pros: "Overall I liked a little of everything such as the entertainment, staff friendliness, comfort etc."
Cons: "The food would be the one thing I didn’t like, there is only one option of a snack and it’s not very fulfilling."
Pros: "Everyone was nice"
Cons: "No gluten free snacks. Flight was late"
Pros: "Great service"
Cons: "Luggage did not make the transfer on time (Chicago-Charlotte after Tokyo), although they had about 45 minutes to load it. Do not buy an international ticket with less than 1.5 hours transfer time. (It took 45 minutes to get through customs/immigration and retrieve luggage for transfer."
Cons: "Good flight!"
Pros: "Crew was exceptionally lovely through delay except for lead attendant who spoke down to attendants and passengers alike (would refer to me in third person in front of me--asking attendant condescendingly "why is he here?"). terrible sense of service, spoke like I was a grade school kid in her class. Gate agent gave me last minute seat change which was very cool of her"
Cons: "Plane is terribly old, has ashtrays and audio channels for entertainment. More importantly, mechanical failures at and after gate. Total delay of over 2 hours. My girlfriend flew this same plane and had even longer delays plus needed to divert In flight and turn around and land in heathrow on a mxp-jfk route (they were over the Atlantic). Problems continue for me 2 months later on this route and as a pattern it's incredibly unsettling. I'm questioning whether taking the return flight on a plane that's clearly begging to be retired"
Pros: "excellent from ticketing to depaning"
Pros: "I liked that the internet connection was free because I am a T-Mobile customer."
Cons: "Boarding the plane was a bit clumsy. I felt like everyone was tripping over each other since the front of the plane was boarding first."
Cons: "We were inside a plane for almost 3 hours due to unavable pilot. They got us out and then back in again, all in all we wasted six hours until the flight was cancelled."
Pros: "We didn't crash."
Cons: "No safety briefing for infants, rude gate staff, primitive fleet, terrible customer service at all levels."
Pros: "They moved me to a seat of my choice because I was in a middle seat with a infant."
Cons: "Nothing in particular"
Cons: "My grandparents were supposed to have escorts and assistants with their baggage, as they don't speak English and are elderly. In addition, one of their suitcases was lost and the other was rifled through. The overall service was very discouraging."
Pros: "Boarding, crew"
Cons: "entertainment, 1st luggage payment"
Pros: "On time, clean plane"
Cons: "A biscuit for snak"
Cons: "Got charged to check in 1 luggage. $ 50 roundtrip added extra to my plane ticket cost, it used to be free .I will not use this airline again,now I know your fees."
Cons: "To be business class it's really unconfortable. Just old airplanes that should be changed and It was Avianca (No AA)"
Pros: "The entertainment was amazing"
Cons: "We were delayed multiple times and landed extremely late"
Cons: "They charged me for my baggaged. Said it wasnt included with the ticket"
Pros: "The flight was on time, and the crew was friendly."
Cons: "The boarding was very disorganized and took a long time, and there was no silverware on board, which I needed."
Cons: "It took so long for me to leave this airport. I got there around 11:30pm and my flight wasn't till around 9:45am the next day and so when it came to that time they had cancelled my flight so I got another ticked for around 2pm and they didn't board that flight till around 4:30. My experience there was to much to handle. I was supposed to get to Colorado Friday night but didn't even get here time Saturday afternoon. Really upsetted me because I leave wednsday so I don't have enough time to be with my boyfriend. I honestly don't think I'll be flying American Airlines again"
Pros: "The flight attendants were nice and the plane was on time."
Cons: "I tried to switch my flight to an earlier time. First, they charge $75 (Southwest is always free). Second, the gate agent charged me and let me board, but her boss came on the plane and pulled me off because I wasn't Executive Platinum status! The plane took off with an empty seat and I had to wait two more hours for the first flight. When I complained to AA about it, they sent me a $50 voucher. I don't plan on giving any business to AA for the rest of my life."
Pros: "I fell asleep on the trip so that was nice."
Cons: "The seats are pretty uncomfortable for tall people."
Pros: "From getting called stupid by Linda B in the phl airport bc I used the first class check-in computers vs the regular ones, then she says "what you can't spell"? After I asked for her name, what a horrible overall experience from American airline s. Won't ever fly your airline again. I'll pay more money to avoid your company.."
Cons: "Zero entertainment on flighta out to weSr coast. Plane was very hot during red eye coming back."
Pros: "Timming Was ok"
Cons: "No Food, old tv, poor confort seat"
Cons: "The flight itself was great but it was very late in starting due to technical problems with the aircraft."
Pros: "Food was great"
Cons: "Smoothly flight"
Pros: "The boarding was smooth and quick, flight arrived early. Service onboard was very good"
Pros: "Direct flight nothing else"
Cons: "Service could have been faster. Do they not give nuts anymore or a full can of soda? Plane has never been cleaned judging from the ventilation grills and the floor, perhaps in another lifetime..."
Pros: "Not much"
Cons: "You fly international for 8 hours an you don't have screens and have to pay for entertainment..or a glass of wine?? 60 dollars to choose your seat???..air Canada sucks. I flew to Europe with over 12 different airlines this is one of the worst for sure."
Pros: "The crew was friendly and tried to provide a good service."
Cons: "Wider seats and more leg room. The return trip from Ottawa to Vancouver was over $1200. I think that’s quite pricey given that any food or alcoholic beverage had to be purchased at an extra cost."
Cons: "The flight was late arriving, so consequently we had to pay a taxi to hotel, as shuttle had finished for the night. Air Canada staff let people know 10 mins prior to boarding that we needed the app to view movies in-flight. Most people couldn't download quick enough, & airport Wifi was not optimal"
Pros: ". The staff was and movies waa the only good part of the flight."
Cons: "I upgraded my seat and I couldn't even recline it. 6 hours in an upright position. If I would if know this I wouldn't of upgraded to that seat I actually would like a refund in this as well. Waste is money"
Pros: "Pleasant Flight attendants and good pilot."
Cons: "No free drinks at all! Cheap airline"
Pros: "Service, Ecofriendly, Kind Staff"
Pros: "The crew were friendly."
Cons: "The crew did the best they could but the plane had two equipment malfunctions resulting in a 1.5 hr delay. After the first one resolved, we were inches away from takeoff when the captain came on to tell us something went wrong and we would need to be towed back to the terminal. After waiting for the ground crew to come rescue us, we started pushing backwards but then forwards again. Captain came on and said the problem was fixed. Once we landed at Toronto Pearson from Mexico City, there were no available gates. The movies see election available through streaming on Air Canada Rouge had fewer movies and shows than the tablet you could rent from the airline."
Pros: "Excellent processes- on time, landing, taking off, boarding, checking in. Good product."
Cons: "No entertainment provided (iPad tablets you need to pay for 10 dollars), pay as you go Wifi, and limited legroom/ overall comfort. Other US airlines have on demand videos. Overnight flight without pillows/ blankets provided."
Pros: "The comfort in side the plane and quiet drive"
Cons: "The 5 hours waiting time at the Toronto airport. It really was hard to endure."
Pros: "Movie, but not a bit of food that we didn't have to pay for except for a tiny bag of pretzels."
Cons: "Not v99j.j on direct flight from Calgary to Toronto on our way home ad we were on our way out."
Pros: "Breakfast was excellent"
Cons: "TV screen were too dark"
Pros: "Overall not bad."
Cons: "Flight delay, tight seats."
Pros: "Coming home"
Cons: "price of Air Canada Rouge not worth it, they should put this flight back to the regular air Canada flight. I can go with United and have a much more comfortable flight home"
Cons: "No entreteiment. No food. One of the crew was indiferent and rude."
Pros: "Finally getting off the plane."
Pros: "Easy to board and pass through customs on the way to Canada. Crew was nice. Overall a pretty average flight."
Cons: "Entertainment system was broken for my seat. Screen wouldn't work properly. This was a problem in every seat I sat in."
Cons: "The agents in LAX did not make announcements about a 30 minute flight delay, left a man in a wheelchair in front of where people were exiting, and changed the order of lines 2 minutes before the flight. Rest of flight was very good."
Cons: "Poor Customer service! My baggage arrived later on the same day I had arrived..., but I didnlt get it till 2 days later. There were or apology or announcement about the reason of my flight delay (2 hrs). I was told by a customer rep on the phone a few days before ny flight that I didn't need eTA to transit, but I needed it! I had to obtain it at the airport counter on the day of my flight.. I was very close to miss my flight.... Due to the delay, many customers missed connection flights, but there was no clear guidance to where to take care of the matter... I was ery disappointed.."
Pros: "Friendly punctual"
Cons: "Seats are way too close! No leg room!"
Cons: "Flight cancelled on Monday due to runway repairs. Rebooked to Wednesday."
Pros: "The comfort and the free entertainment."
Cons: "The food seemed average."
Pros: "The flight attendant struggled were young very helpful and nice"
Cons: "No TV on back of seats. Seats very uncomfortable"
Pros: "The crew was friendly, quick, and helpful. The seats were comfortable, we had space for our carry on items, and there was a good selection of entertainment and food/snack options. Takeoff and landing were also very smooth - the pilot did a fantastic job!"
Cons: "On an international flight (or any flight over 3 or 4 hours) I believe it would be courteous to provide a meal as part of the ticket price. We purchased food on board as it was a five hour flight from Mexico City to Toronto. The food was good with a variety of options, but it seems that Air Canada should update its policy to offer complimentary food service on longer flights."
Pros: "I really liked the entertainment. Not knowing the Toronto airport I did ask a few crew for help where to go for customs and continuing flight. We got a ride to get closer to customs. After going through customs we asked again where to go for continuing flight and finally got to our location and they were just starting to board. Felt a little too rushed no time for bathroom break."
Cons: "Leg room not very much with bag in front under the seat in front of you. Legs fell asleep and knees locked really needed more room for legs."
Pros: "There was enough room to stretch out a little."
Cons: "That there was a secondary charge for everything."
Pros: "I really like how friendly the flight staff was. The women and men were always smiling and courteous! They loaded the plane quickly and easily all while being helpful and smiling. On my flight from Moncton to Montreal I needed several vomit bags just in case some of my cousins wedding drinks wanted to come up. The stewardess quickly grabbed several for me and was very kind. Luckily nothing came up and I felt great at the end of the flight!"
Cons: "I don't fly as often as used to, but I've noticed that flight services have definitely gone down hill. Flying Air Canada was refreshing, so I don't have anything negative to say except I really wish I'd won tickets for my family and I back to Canada on Air Canada, hahaha!"
Pros: "The crew were helpful & friendly. The flight arrived on time."
Cons: "The rows of seats were too close together for comfort."
Pros: "The entertainment at my assigned seat was not working so they offered me a change in seat prior to boarding, was a better seat with more leg room, and I could listen to music to try to sleep the airline offered $10 to spend for food in airport, that was nice. the crew on the plane were great."
Cons: "the flight had an extended delay >3 hours, they did their best I suppose to keep people updated. I had flown from Barcelona and already had a 4 hour layover so I was extremely tired."
Cons: "at atlanta airport i was refused to board the flight because it was aircanada and i wasnt told anything about that infact i had to pay 130$ extra for rebooking my ticket wihout any reason and the airline person didnt talk properly it wasnt my fault that i was given a air canada flight i booked a turkish airline flight,infact i had to wait at the airport for like 24 hours!contact me back asap this is the worst ever experience i have had with you!i have been booking with you guys for a long time.i hope to hear from you soon!"
Pros: "Seats are comfortable and I had plenty of leg room."
Cons: "No snacks offered with drink. Boarding wasn't well organized. Toronto airport is horrible... long lines at customs and security caused me to miss my connection for the second time in a row."
Pros: "Comfort and Entertainment were great. They were punctual as well."
Cons: "The overall checking process was horrible. Nobody to provide help in Mexico City. We ended up spending extra time on line even though we did online check-in. One of our bags never made it. Which was very frustrating since we were traveling with two kids and were the last to leave waiting for the bag that never made it. At Newark, the lady that handled our missed bag claim had little customer service skills. All she said was that it was common for stuff like that to happen. Just that experience might make this the first and last time I use Air Canada again."
Pros: "All the crew was nice and helpful"
Cons: "No wifi, bad tv options, bad food,"
Pros: "Air Canada's excellent and consistent performance and delivery of services.!! I have been flying with your company since 1970 and I have enjoyed every trip with your Company.... Thank you!!"
Pros: "Yes, I like it"
Cons: "We could not book for large group, so we have to separate"
Pros: "The movie selection and the food was great! The crew was friendly and helpful."
Cons: "The lack of space in the cabin was very uncomfortable."
Pros: "Food was really good and they passed drinks a few times as well as walking through with water. Staff was friendly"
Cons: "not much in the way of movies."
Pros: "The staff was accommodating."
Cons: "The flight had two legs: from Boston to Toronto and from Toronto to New Delhi. The layover was 1 hr 6 min, which was tight. After checking in our bags, we found out that the first leg of our flight is 2 hours late, so obviously we couldn't take the second flight. Looking at the TV monitors, I noticed that pretty much ALL Air Canada flights are seriously delayed. Luckily, there was an earlier flight to Toronto (which was scheduled to have already left, but it did not leave because that was delayed, too). The staff put us on that flight and double promised to make sure that our checked in baggage gets transferred to this alternate flight. The checked bags did not get transferred. When we arrived at Delhi, after an exasperating 1.5 hour delay after a 20 hour flight, the airline told us, and many others in the same situation, that our baggage did not arrive, and we have to come the next day to pick them up. The issue was, we were not staying in Delhi, just transiting through it. No luck, the airline said, because the customs have to be cleared at the port of entry. We are still waiting for our baggage. Oh, and if that was not enough, the airline allocated well separated seats for all the members of our family. I'd think it would be a common sense that people who have been booked on the same ticket must be assigned consecutive seats. But apparently Air Canada does not have much common sense. NOT flying with them ever again!"
Cons: "Like riding in the back seat of a corvette."
Cons: "They stole some of my property of my checked bag. Bunch of thieves. Arrogant people like Sue from Vancouver. She is also nasty ugly."
Cons: "We had huge trouble at front desk since now Canada asks Mexican citizens for visa and while booking the flight there was no mention to this! We almost didn't make it to the flight, only because we have double citizenship and we could board with our other passport. Front desk made us a lot of trouble in accepting the other passports because the name is not the same in both documents (one married last name other one with single last name) Strongly suggest adding a pop up when there are specific visa requirements."
Pros: "Good entertainment, pillows and blankets, friendly staff."
Cons: "Very long transfer lines to get to my flight to Philadelphia because in a different country. Food was distributed first to pre-paid passengers, hinting that there might not be enough for all passengers to buy."
Cons: "When the flight was overbooked I did not get my flight because I checked in in person and not online. That is bullshit. They were nice to figure out the best alternative but I still lost hours to figure it out, leave and come back."
Pros: "Crew was quite nice."
Cons: "There was only 1 gluten free option to purchase on this flight and by time they got to my section it had been sold out. So I ate nothing on the flight."
Pros: "The flight was comfortable for a long flight. The crew was very friendly and attentive. The food was good considering the air fare. The entertainment was great compared to other airlines that flight alternative routes to the same location. Compared to my other experiences with international flights this is one of the best ones overall."
Pros: "Space on the airplane"
Pros: "The plane was clean, the pilot and attendants were pleasant."
Cons: "Rules are rules. Yet, at least ten people brought on more than the designated one carry-on bag and purse. Flight attendants shouldn't have to deal with those poorly mannered passengers who think they deserve special treatment. Otherwise, it was all fine."
Pros: "Very professional"
Pros: "Great service loved how the kayak app updates gate changes. Awesome feature"
Cons: "Airline delayed a bit. Nothing wrong from kayak."
Pros: "Customer service in Mexico City is horrible!"
Cons: "Better training for customer service!"
Pros: "The best thing about my flight was that it was really empty so I was able to change to a better seat. Everything was quick and easy."
Cons: "Food and boarding"
Pros: "Everything about customer service was great, unfortunately both fights got delayed making it for an extremely long day."
Cons: "Crew ignored me, did not offer me refreshments, did not respond to my greetings"
Pros: "That i got there safely"
Cons: "5 hour wait time NO FREE WIFI NO POWER OUTLETS"
Pros: "Everything was great."
Pros: "No issues; flight was fine."
Cons: "Los asientos están durisimos y nada confortables. Es muy cansado ir ahí y con muy poco espacio."
Pros: "United is very reputable airline with great pilots and safety record. Prior to leaving for Mexico, the plane was examined amd found a 'mechanical issue'. All of the passengers were immediately switched to a different airplane. The safety of the airline and the pocedures used to ensure the craft was 100% was very comforting."
Cons: "I was bothered by the fee to check in 1 bag and the lack of food and ebtertainment upon the return flight from Mexico to Los Angeles. During the entire 4 hour flight, passengers were offered a bag of chips and nothing else, not even for purchase. Thus particular plane didn't have any screen for entertainment. I was most bothered by the baggage fee of $50 ($25 each way ) because the ticket price doesnt reflect an airline that charges for necessary things."
Cons: "Very bumpy ride....but I realize that can't be helped"
Cons: "I took forever to have my suitcase coming from the carrousel, almost missed my flight Denver."
Cons: "Cancelled and automatically booked with no option for a refund unless I waited seven hours in line at 1 AM. Ridiculous especially given demver's proximity to the springs. WEBSITE NEEDS A STREAMLINED REFUND OPTION FOR AUTOMATICALLY REBOOKED FLIGHTS."
Pros: "Good price"
Cons: "Very cramped space for economy class"
Pros: "The free entertainment"
Pros: "Flew on Delta Airlines"
Cons: "Had to run to Delta and barely made that connection."
Pros: "Updated interior. Those new seats make it feel like a lot more room."
Cons: "Payed entertainment"
Pros: "The service"
Cons: "The fact that a 3.5 hour flight to MEXICO didn't have tequila or mexican beers. c'mon. Really? The food choices were just a joke."
Pros: "There was one really nice flight attendant but it looked like she had to do everything! I never saw the other person who was supposed to help her."
Cons: "We were stuck on the Tarmac when we arrived for an hour. They said it was because of lightning but the storm had passed in 20 minutes so for 40 minutes it was just raining. We had no idea what was going on."
Pros: "Larger plane, great comfort. Nice staff!"
Cons: "You have to pay for wifi, nothing to look at during flight."
Pros: "I had an empty row."
Cons: "Waiting for boarding an extra 30mins. Waiting for departure an extra 30mins. All after having my gates switched, and walking accros the concourse just to get to it."
Cons: "The 2 hour delay"
Pros: "I like that they waited for me before they took off"
Pros: "United is reputable. I like the trust of knowing what to expect, especially on international flights."
Cons: "Both United flights, to and from, were delayed. In both incidents, it seemed that our aircrafts were switched out. Thus., we waited for another to arrive. In the MEX - ORD flight, we stood waiting with our boarding groups for at least 30 minutes. United seems to do well on my domestic flights, but international, I may consider a different airline next time."
Pros: "Everything was great!"
Cons: "The flight left early cause the storm and I had to spend the night at the airport."
Cons: "Apart from the bad weather, the flight from Houston to Mexico was delayed because we were waiting for two flight attendants that were coming from another flight. The airline needs to have enough crew."
Pros: "Everything was perfect"
Cons: "Boarding was 15-20 minutes late, no one at the counter. Bumpy flight due to turbulence due to weather."
Pros: "Boarding on time"
Pros: "Every second of the trip"
Pros: "Everything ‼️"
Pros: "I was happy to have leg room on this flight. My first one was way too cramp"
Pros: "Safe, On time Flight attendant was brilliant"
Pros: "My flight was perfect, I really enjoy it and we arrived early."
Cons: "Just clean the table tray"
Cons: "5 hour delay no good."
Pros: "I really like when everything runs smooth no delays"
Pros: "Female pilot was the best I've ridden with"
Cons: "The delay was horrible."
Pros: "I really had been a good experience with you I don't really had that much to complaint, the only personal I will re-trained to be more polite and understanding will be the people's or employees who make us as loyal costumer to have a hard time for a few onces. They need to be a little more understanding not just to judge everybody equally for who we are traveling to"
Cons: "Being treated like I was during somethings wrong just because a had a few onces on my luggage and I was traveling to a third word country"
Pros: "Nice flight"
Pros: "Right on time"
Pros: "The flights were on time."
Cons: "A little bit more legroom."
Pros: "Entertainment system is great as you have direct tv live and wifi. Airplanes are clean"
Cons: "Crew is so aggressive and unattentive that you end up thinking United is aiming for this kind of service on purpose."
Airlines flying from Mexico City to Colorado Springs have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Mexico City to Colorado Springs
Masks required on board, masks provided on flights from Mexico City to Colorado Springs
Social distancing seating
Middle seats unavailable to book on flights from Mexico City to Colorado Springs
Testing for antibodies, testing for symptoms for flights from Mexico City to Colorado Springs
Waiving of change fees. Search flexible flights from Mexico City to Colorado Springs