Daily cleaning, installation of cabin HEPA filters on flights to Colorado Springs
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 14% increase in price.|
Average price round-trip
|$293||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Pros: "The flight attendants gave great service"
Pros: "The Delta desk attendant at CVG was unable to come up with another flight to get me from CVG to Colorado Springs on 6/13. There is nothing to like."
Cons: "See comments above."
Pros: "The flight attendants were great."
Cons: "Felt like a sardine . Just like ALL fights these days."
Cons: "Delta crew are lazy...they wont help u out to store ur bags."
Pros: "Comfortable flight with pleasant staff. I slept most of the way."
Cons: "I was satisfied with this flight and did not experience and discomfort during it"
Pros: "Friendly people and clean plane"
Cons: "They lost my luggage, I hope it shows up shortly"
Pros: "on time, clean, prompt. no problem."
Pros: "Thomas our steward was excellent."
Cons: "VERY bumpy ride- scary"
Cons: "The food service was way to rushed , no time to relax with a cocktail before dinner was being served. The warm mixed nuts were stale tasting. The soup was excellent. The breakfast was not edible . Not your usual standard, Delta. Makes me sad as my late husband was a million miler plus and we have always been loyal to you, Seems like you have too many passengers in business class to provide food and service you can be proud of"
Pros: "They have the flight very well planned out, you get frequent drnks and food initially and then they turn the lights out for a good amount of time so that people can rest. Then, they come by again before landing with more drinks and a snack. Very well coordinated."
Cons: "Really, my only complaint is that after leaving Atlanta ~ 4 pm,,you arrive in Europe at 8 am. The first day is very difficult to adjust to. I would much rather arrive in Europe at night, and get to rest for a night before starting."
Cons: "While there was plenty of space on the aircraft, I was forced to gate check my carry on."
Cons: "No power to charge"
Pros: "Nice crew and good equipment"
Cons: "Bad bad food very disappointing"
Cons: "cramped in economy class"
Cons: "Employees at the Atlanta airport have a SERIOUS chip on their shoulders. Just when you thought seats couldn't get any smaller or closer together. Paid for priority boarding but the boarding pass still said zone 3. Employees could care less."
Pros: "Entertainment ( movies) were nice."
Cons: "9 hour flight and no food(meal) until 1 hour before we land. The worst food I've had on a international flight."
Pros: "we got on another air conditioned plane"
Cons: "We initially were put on a plane with defective air conditioning.... it took 90 minutes to finally decide to put us on another plane. The older planes have hardly any room under the seat in the isle seats."
Cons: "Delayed flight, mechanical"
Pros: "Extremely uncomfortable the entire flight. Seats too close together, then when you recline you hit the person behind you."
Cons: "Good tv shows, friendly attendants"
Pros: "The cinnamon cookies, the in-flight movie selection, and the helpful flight crew helped make this flight not as bad as it could have been."
Cons: "There was an infant in the seat directly behind me that chose to cry and scream through a large part of the flight. The mother of this child did not/was not able to keep the child from crying. Even with headphones on, this child's crying persisted to pierce the ears of every passenger within 5 rows of it."
Cons: "Did not have the movie that showed in the sky magazine. The touch screen didn't sense touch very well."
Pros: "Enough said"
Pros: "Bags arrived on the belt quickly"
Cons: "Why is there not saying precheck to use after you've been funneled through customs? ATL is advanced enough to have kiosk for arrival, even for those confused and not with global entry, but then forces you to wait in security line instead of the typically faster tea precheck line. Every minute I'm in line, I'm not spending money"
Pros: "Staff friendly & made sure that everyone on the plane was aware of someone with a peanut allergy so no peanuts were to be eaten. Ground staff worked hard to get us rebooked & on our way as our first flight was so late that we missed our connection. So glad to finally see a charging port as our long haul flight didn't have them."
Cons: "Not the crews fault but this was the slowest disembarking process on a plane that I have ever seen. Hard to get comfortable in the seat. Not able to sit with husband as it was a rebooked flight & the flight was full."
Cons: "No free meals."
Pros: "Not much to like since the flight was canceled."
Cons: "Flight was canceled. The system tried to automatically rebook us but gave us a new itinerary from our original departure point, apparently un aware that we had already left. So, we were stuck in Atlanta airport with no good way to our final destination. Instead of waiting for 22 hours for the next available flight, or driving for 7 hours from Atlanta to Cincinnati, we had to fly into another city and drive to Cincinnati from there AT OUR OWN EXPENSE. It was a rebooking nightmare."
Pros: "Good experience given that it was a long flight."
Cons: "How about meal service on the 5hr flight from Atlanta to Portland? The food for purchase options left much to be desired."
Pros: "at least, i got to Haiti"
Cons: "delays + long flight."
Pros: "Food and wine"
Cons: "Seats are difficult to sleep in"
Pros: "The captain and crew did an incredible job with taking care of the passengers. Considering the long, long layover and the mechanical problems the plane was having. The free entertainment, pillow and blanket and a few complementary drinks went a long ways too."
Cons: "Almost missing my flight because of being detained. Not having my luggage at destination."
Pros: "Not the newest 777, but everything went well on this flight - food, comfort and service were all first rate in Delta's business class section."
Cons: "The salad was the only weak point in the dinner."
Pros: "The vegan meals were very good."
Pros: "Everything on Delta's part was very well done, and all of their employees were great. Arrived a little early, and very nice entertainment system over their wifi"
Cons: "Expensive ticket, ATL airport staff rude (not Delta employees)"
Cons: "Seats most uncomfortable on any flight I have ever taken"
Cons: "The last 30 people on the plane were told there is no.overhead space for a second bag, so I had to check it at the gate. Once on the plane, there was plenty of overhead space. To make it worse, it was raining at my destination, and my bag, and contents, got wet while it was being unloaded."
Cons: "Delta is a terrible airline. They try to stick you with extra fees every time you turn around, and the planes are horribly uncomfortable. The seats on this flight were so cramped I could barely fit into the. (I'm fairly tall but not very big otherwise.) Additionally, we tried to change our flight to a different day that was less crowded, and were told it would cost over $600 per passenger to do so. Highway robbery. I wish Southwest flew to Madison."
Pros: "The passenger seated next to me with a sense of humor about our situation."
Cons: "For some reason when I booked my flight, for this leg of it, I had "get seat assignment at gate". Once I got my seat assignment I thought I had a window seat: however, when I boarded the plane, I realized that I was in the very last seat of the plane in the window position, but no window. I was crammed in next to a wall and claustrophobic the whole way as I couldn't see anything, couldn't recline at all because behind me was the bathroom, and the engine roared at times in my ears to where I couldn't hear the passenger next to me when we tried to have conversation as the engine was right outside my "wall". We joked, when we could hear each other, that we must've pissed someone at Delta off the last time we flew them. I have no idea why I had to get my seat assignment at the gate for this particular flight, or why I was put in the 'flying coffin' seat, but it made for a very unpleasant experience. Why even have that seat in the plane? Everyone pays a lot of money to fly these days and deserves better than that seat when doing so. just take those two seats out and give everyone else a little more leg room = much better passenger experience for everyone...my suggestion if Delta really cares about the quality of passenger experience."
Pros: "I only fly Delta because they are consistent and efficient and very courteous."
Pros: "The gate agent was outstanding and extremely pleasant. The flight to OKC was only half full so the Crew moved everyone around so there was extra room on every row...that doesn't happen very often so I was excited to have extra leg and seat room!"
Pros: "Easy check in and boarding, and flight left on time."
Pros: "Air plane was nice and had good leg room . Was a comforted flight."
Pros: "I liked that I arrived safely and on time for both flights"
Cons: "The plane needs to have some TLC. My tray table was completely ripped out. The neighbors tray area was coming off back of seat. Not a very good "welcome home" when I sat down. Plus, it was another middle seat assignment when I had requested window. Makes for a long day when you are thrown in a middle seat both times."
Pros: "It was a lot more comfortable. There were not many people so it was nice to stretch out ."
Cons: "The plane was fairly dated."
Pros: "on time departure and return"
Pros: "I broke down and got one of the comfort plus seats and that was very comfortable."
Cons: "That I have to pay extra for a comfortable seat"
Cons: "Never made it to Atlanta."
Pros: "Crew was super helpful."
Cons: "Seats could use better cushion"
Cons: "3 hours delay, NOT entertainment at all, this is ridiculous! The dinner was regular, but breakfast was terrible."
Cons: "Very long time since I have being on s flight with tv in the aisle , and not on headrest .. this is s international flight ."
Cons: "An extremely rude woman told me there was no space to place my bag in the overhead compartment and forced me to step aside and check my backpack. I didn't have a purse or any other item, just a backpack. I told them I had medication and they told me to just put it in my pockets. So I stashed my medicine in my pockets and had no room for my personal items or valuables. I had a hiking backpack with a water bottle in the side, and since they forced me to check the bag, my water bottle flew out of the pocket while it was being loaded onto the plane. Fortunately they at least tracked me down and brought my stainless steel water bottle to my seat. However, it wouldn't fit in the pocket in front of me and I had no other bag to store it in so I had to hold it and a few other belongings in my lap for the entire flight. I also had some other fragile items in my backpack that may or may not be okay. Also, when I boarded the plane, there was still space...there was no need to be so rude and force me to check a bag being used not only as my suitcase but as my purse as well. I'm so displeased with American, their staff, and their overall disorganization. How ridiculous."
Pros: "Quickness of flight once up in the air"
Cons: "Getting stuck at gate waiting for air traffic control to find/make the flight a new flight plan"
Pros: "Over a hour late"
Cons: "Over a hour late"
Pros: "The actual crew on the plane were great"
Cons: "On my trip to Atlanta from new York the gate staff were horrible. Nasty attitudes and forced me to check in a bag that is made and approved by airlines to be considered a carry-on making me miss my 6 am flight to then book me on a 930am flight that was delayed for about an hour. I've never experienced this with any other airline before. Very disappointed"
Pros: "Seats had good leg room, and the current movies were free (unlike on the United flight I took a short while ago). Boarding was quick."
Pros: "Food and entertainment was excellent"
Cons: "One checked bag was delayed in arrival"
Pros: "The flight was good crew members was nice and professional."
Pros: "In General, as a premium passenger, I usually enjoy the premium cabin experience; however, it was lacking this time."
Cons: "In first class, three/four of us requested headphones/headsets; the flight attendant informed us that there were no headphones/headsets; thus, we could not watch any programming In first class, there were two meal options, but one was almost immediately depleted before the flight attendant arrived at my row."
Cons: "Not much offered on domestic flights."
Pros: "Inflight entertainment was awesome."
Pros: "For the most part the trip was wonderful."
Cons: "I was unhappy because every leg of my journey I was being charged for my baggage. I thought this was unfair. Those working with customer service was not helpful either. They were frustrated and thus frustrated me. In addition my flight was late leaving the airport and the captain nor the stewardesses gave an explanation. This was unacceptable. We were late over hour."
Cons: "Aa blows"
Pros: "I liked that the internet connection was free because I am a T-Mobile customer."
Cons: "Boarding the plane was a bit clumsy. I felt like everyone was tripping over each other since the front of the plane was boarding first."
Cons: "Flight attendant called cops on passenger sitting next to me to be escorted off the plane for no reason!"
Pros: "The boarding process was easy and the seats were extra comfortable"
Pros: "The gate agents did a good job of making sure the boarding process was organized, despite confusion with two Chicago-bound flights departing from the same gate in a short window. Delay was communicated far enough in advance that I didn't travel to the airport until it was necessary."
Cons: "The flight was delayed 3 hours due to the incoming aircraft, but nobody at the gate or onboard offered any explanation or even acknowledged the delay. The aircraft did not handle turbulence well at all... one of roughest flights in recent memory despite avoiding weather. Wifi had weak signal (on a 70-person jet!) and the streaming entertainment did not work the entire time... it either did not load or I got an error message."
Cons: "Short flight, so food offering was little pretzels."
Pros: "We didn't crash."
Cons: "No safety briefing for infants, rude gate staff, primitive fleet, terrible customer service at all levels."
Cons: "35 minutes off schedule"
Pros: "Good customer service, friendly stewards and stewardess."
Cons: "No negative actions. All positive."
Cons: "American Airlines is continually delaying flights. Impossible to actually plan around."
Pros: "Gate crew and flight attendants"
Cons: "Two-hour delay and ever more cramped seating space"
Pros: "It was uneventful and nobody got aggressive or put hands on my."
Cons: "No free meal was served."
Pros: "Smooth flight."
Cons: "Could have picked something better to show."
Pros: "They flew us back to Charlotte in good time."
Cons: "Prior to take off as the plane backed away from the ramp, we heard a noise for several minutes from under the plane. It sounded like something with the wheels. Kinda unnerving. Just prior to taxiing the plane stopped, the pilot announced a technical difficulty. They had to reboot one system to correct it. We heard more wheel noise. Almost like the doors over the wheels were stuck. Again kinda unnerving. Once airborne everything was smooth."
Pros: "....it all worked as planned.."
Cons: ".... nothing .... it all worked as planned ..."
Pros: "Smooth flight on snowy day"
Pros: "The ladies at the gate stayed over time to help reroute all the passengers."
Cons: "Plane delayed 5.5 hrs. Maintenance. New crew. Vomit on floor. Bathrooms broken. All before we board. Then @ gate for 1hr. Cancelled. 1 hr in line waiting to rebook. No shuttle to hotel. 3 hrs sleep. Front door broken at hotel."
Pros: "Quick flight, great service"
Cons: "Was not accommodated for a missed flight"
Cons: "Mejorar el snack"
Pros: "Eventually we got to hartford"
Cons: "Delayed leaving ATL, sat on the Tarmac for 30 mins. Leaving CLT was delayed 1.5 hrs for mechanical issue because it problem occurred during a shift change. Also was never given the opportunity to choose a seat assignment on CLT-BDL so I ended up in the very last middle seat."
Cons: "Delayed. Missed Connecting Flight."
Pros: "La atención"
Cons: "Everything was just perfect .. on time , friendly faces, great attitudes, very helpful . The fight was wonderful ."
Pros: "One of my flight was cancelled I have to repay for a ticket which did not make sense"
Cons: "Why I have to pay for another ticket for my son when did it and then"
Pros: "American Airlines for me is always better than Spirit but not as good as Jet Blue."
Cons: "This trip was different except that I was disalpointed they didn't warn passengers about the whole island power outage until the plane was landing. No doubt this made a more convenient flight for them but I will always value a company that puts its customers first. The scene at the airport was very chaotic with reservations scrambled, bags missing and cars being rented by employees with flashlights."
Pros: "Flights were on time if not early-Excellent"
Cons: "E tickets or even itinerary should have terminals listed on E ticket LGA-got off at Am terminal B to find out I was leaving from C Had to take shuttle to C. Return to NY same issue-had to ask what terminal I was at To notify my driver once I was off the plane."
Pros: "The crew was friendly and helpful. Very pleasant"
Cons: "There was no Chardonnay available."
Cons: "The obese person was NOT supposed to sit next to me (in my row) he had the seat in front of me. He saw that there were 2 men in his row, he switched to sit in the middle seat 1 row behind. However, i paid extra to move up and i ended up being squashed, sitting very uncomfortably. The man took up half my seat. The flight attendants knew of the messed up seating but did not correct it. Overall disappointed, they should make sure everyone sat in the right place."
Cons: "No gluten free snacks"
Pros: "That we didn't crash."
Cons: "We couldn't go to the bathroom. That's right, you read that right, the bathroom on the plane was broken. Also, we left ATL 30min late."
Cons: "Not allowed single single baggage,"
Cons: "My flight was overbooked. I almost didn't make it home."
Cons: "Bad weather cancelled my flight. I probably won't get my money back. I was stuck at airport and had to pay hundreds of dollars to get home by deltA. Grace Elizabeth"
Pros: "I'm alive"
Cons: "Nothing went correct on that flight. They left an airport with low fuel which resulted with us being stuck somewhere over 90 min"
Pros: "Most of the staff were helpful"
Cons: "Some were not"
Pros: "Flight was quick"
Cons: "better coffee"
Pros: "On time, crew was very friendly"
Pros: "Bigger jet, more room. I was able to keep my carry on with me in the over head bin. Friendly staff. Very clean cabin."
Cons: "Cramped plane. Not enough space. Late boarding and then sat on the tarmac for a while."
Pros: "Everything was on time. Had enough time to get breakfast before departing. The stroopwaffle is awesome."
Cons: "Very cramped plane. Very hot in the cabin. And veneration wasn't good, cabin smelled like farts. The bathroom door lock was broken and didn't close all the way either. Had to gate check my bag again."
Pros: "Flew on Delta Airlines"
Cons: "Had to run to Delta and barely made that connection."
Pros: "Larger plane, great comfort. Nice staff!"
Cons: "You have to pay for wifi, nothing to look at during flight."
Pros: "Flight was on time."
Pros: "Flight itself was fine. Major delay resulted in arriving one day later than planned, additional transportation cost, unplanned, and unplanned parking fees. No travel voucher was offered and when I asked was told it was not possible to issue a travel voucher."
Pros: "The flight was good..."
Cons: "No entertainment was available ... even do they announced ..."
Pros: "In flight entertainment. Was able to watch a movie for free."
Cons: "Boarding was 15-20 minutes late, no one at the counter. Bumpy flight due to turbulence due to weather."
Pros: "Flight on time and arrived early"
Pros: "That I finally got there a day later. I only had carry on bags, so they weren't lost."
Cons: "At OHare the gate agent sent me to the wrong gate and plane for my flight. I did not arrive Thursday at 8:30 pm as scheduled. Customer service put me on "red eye" to Dulles for the next flight to Charleston, without motel or meal vouchers. I couldnt sleep on the benches there due to asthma and diabetic issues. I arrived Friday 2:30 pm 17 hours late. Dulles overnight cleaning staff helped more than agents at OHare."
Pros: "Good crew"
Cons: "Shitty seats was very uncomfortable probably won't fly United just because of that... Delta has a lot more comfortable seats"
Pros: "Seats were nice and crew was friendly"
Cons: "It wasn't their fault but we did have to land at a different airport due to weather, but it showed that the crew took safety first"
Pros: "Excellent service and friendly staff"
Cons: "Absolutely not enough room to stretch your legs"
Cons: "Some inspector idiot decided that the exterior cover stickers weren't "up to code" literally half an hour before my flight, delaying us 2 hours. I got onto a different flight at the last second, then the same thing happened to that plane. Brilliant on their parts. I almost lost a job interview thanks to your people."
Pros: "same as above"
Cons: "same as above"
Pros: "Getting to Charlotte"
Cons: "Plane dirty. Windows dirty. Extremely bumpy. Seats clostraphobic. Sat too long leaving"
Pros: "The flight crew apologized and kept everyone informed."
Cons: "The plane was having mechanical problems. Once it was determined that the problem couldn't be fixed it took the airline quite some time to locate a new plane. They should have started working to identify a new plane sooner. Ended up arriving in Portland after 3 am."
Pros: "Overall fine"
Pros: "flight was excellent"
Cons: "Monitor kept running commercials and a show i couldn't hear very annoying"
Pros: "The seats were perfect, a lot of leg room. Comfortable side pillows on the seats"
Cons: "All the rest including the absence of food"
Cons: "Why should I have to pay to watch tv? I know you don't have to pay on Southwest, Virgin America or Jet Blue. Not sure that a very (and I mean VERY SMALL) snack can be considered food"
Pros: "On time, gates were close together"
Pros: "Comfy environment, not completely booked plane"
Cons: "The price for one little bottle of Rum, highway robbery I say."
Cons: "The plane was delayed."
Pros: "Newer plane. Very nice staff"
Cons: "Floor around seat was dirty. Lot of exaggerated braking. Suggested a new pilot perhaps?"
Cons: "Deverted to Newark to get to portland"
Pros: "Duration of flight was shorter than expected. Arrived at destination fifteen minutes early."
Cons: "No complaints."
Cons: "Delayed because there was no crew to fly the plane switched gates 6 different time other than that everything was good"
Pros: "On Time, polite smiling crew, happy passengers, overall excellent."
Pros: "Totally on time: excellent everything. This was a smooth flight both ways."
Pros: "Flight wasn't full"
Cons: "Flight was delayed an hour due to maintenance repairs."
Cons: "There should be some free tv"
Cons: "Many hours of delays from and to.."
Cons: "Had an extended overlay because of an overlap booking with our pilot. He was on another plane that wasn't due to come in until two hours later."
Pros: "Smoothly and on time"
Pros: "Willingness to check carry ons for sold out flights"
Cons: "Choosing of seats process. My traveling partner and I did not get to sit together on way home. Everyone was nice and got a free upgrade but would have been nice to sit together"
Pros: "My mother is disabled and was assigned wheelchair assistance and does not speak English very very hopeful does not have a cell phone because she is disable and does not know how to use a cell phone I was calling the one 800 number for united airlines they gave me a phone number for the terminal where she was delayed and I was just trying to check to see if my mother was aware of what was going on with the delay I just need to know if my mother was OK to give her comfort but unfortunately the number they gave me was not working I was calling over 30 rings with nobody answering for over three hours O'Hare airport was very hopeless for united airlines it's a shame that that is their head quarters i'm pretty sure I will never ever use United Airline again in my life after the terrifying experience I had waiting over four hours from my mother besides the four hour flight I was very terrified until my mother was in my arms I never ever want to experience that again or I hopefully nobody ever that uses your United airline will ever experience that"
Cons: "My mother is disabled and was assigned wheelchair assistance and does not speak English very very hopeful does not have a cell phone because she is disable and does not know how to use a cell phone I was calling the one 800 number for united airlines they gave me a phone number for the terminal where she was delayed and I was just trying to check to see if my mother was aware of what was going on with the delay I just need to know if my mother was OK to give her comfort but unfortunately the number they gave me was not working I was calling over 30 rings with nobody answering for over three hours O'Hare airport was very hopeless for united airlines it's a shame that that is their head quarters i'm pretty sure I will never ever use United Airline again in my life after the terrifying experience I had waiting over four hours from my mother besides the four hour flight I was very terrified until my mother was in my arms I never ever want to experience that again or I hopefully nobody ever that uses your United airline will ever experience that"
Pros: "Good customer service"
Cons: "When about to get on plane, carry on taken to checked bags; 5 people already on plane were required to come back off and check bags. I begged not to have to check because I was flying to Nicaragua and was worried my only bag would get lost. I was right -- it did not arrive in Nicaragua until the next day. We sat on runway for 45 minutes before departure so United could fix BOTH sets of the plane's wings lights. Why did they not discover that at any time BEFORE we all boarded or while we were boarding -- NOT first when deciding to pull away from gate. Delay caused many to miss connections."
Cons: "Very unorganized, they over booked the flight and the crew was very rude. I will not book any flights with them again."
Pros: "Perfect flight"
Cons: "Was charged $50 for my 42lb luggage"
Pros: "I like that the flight was quick and convenient!"
Cons: "There should have been free entertainment considering the short length of the flight. There was no beverage service."
Pros: "Smiling faces, packed plane, good atmosphere... I slept all the way."
Pros: "The personal were mostly very freindly"
Cons: "My carry-on had to go through the scanner a few times and finally had to be checked. The check person was calling out "who's bag" and I did not hear her. She scolded me for not listening."
Cons: "Flight was delayed 4 hours for departure.I am a member of Team USA and was on my way to OTC for TEAM PRACTICE getting ready for Panamericans in Santo Domingo.Arriving late caused a series of events that cost me a lot of money.I missed the athletes bus by being late and had to take a taxi.I missed the morning and afternoon practice due to the plane delay ,which was so important to me.The first day of training out of the 7 scheduled was waisted.I can not afford to lose time and money in that manner,therefore I will think twice before I risk another flight with Frontier."
Pros: "Not sure"
Cons: "My flight was canceled. it took 2 hours to get my bag back. The hotel voucher and meal voucher was not enough for the area. I don't understand how you can't have a crew."
Pros: "Boarding process."
Cons: "Long flight, uncomfortable seats, a la carte everything, and prices were high for food and beverage. Vendor booked flight for me, so I did not choose to fly Frontier. Thought I had a direct to San Diego from D.C., turns out, we stopped in Colorado Springs, de boarded, waited an hour or so, then re boarded."
Cons: "Staff was rude was not comfortable seating"
Cons: "The seats were very uncomfortable. No water or drinks."
Cons: "flight was delayed 3+ hours. there was no communication and flight attendants were unfriendly"
Cons: "Charges for snacks and and drinks."
Cons: "Worst flight I've ever been on"
Pros: "Quick flight"
Cons: "All good"
Cons: "Older flight attendant lady was a little unfriendly."
Pros: "Offering a direct flight from COS"
Cons: "Outrageous charge for checked bag"
Cons: "hidden charges, will never fly Frontier again. Sneaky thieves."
Pros: "PRICE - fabulous price Boarding - worked great Carry-Ons - Enforcing the overhead storage only for those that pay for a carry-on is great. There are plenty of notes, emails, warnings that carry ons and checked bags cost extra. I loved not having to fight for overhead space."
Cons: "Seats - Airline seats are uncomfortable enough without the Frontier touches of seats that don't recline, seat cushions that are thin and the "mini-tray tables."
Pros: "I'm disabled an unlike my family and friends, the Frontier staff not only sppotted my handicap. They responded by wheeling me throughout the airportmmp"
Cons: "Hartsfield zairport is s dump !"
Pros: "I matter it safely"
Cons: "Horrible seats"
Pros: "Flight was very quick and the crew was totally awesome!! Food and entertainment got a one star because the was no food or entertainment. The flight was too fast. I'm sure that would have been 5 stars as well. (Should have a NA option)"
Cons: "Nothing. This flight was flawless!! The plane was clean and the service was great. This was a great flight from Phoenix to Colorado."
Cons: "That I show up and the flight is oversold and then told they let you on based on when you check in. Very poor"
Pros: "Crew was friendly."
Cons: "Landed early but we had to sit on the plane on the tarmac for 40 minutes because we were told there wasn't an empty gate. Upon deboarding there were extra empty gates we could have gone to."
Pros: "The crew was nice and once we got aboard the plane everything was fine"
Cons: "4 hour plus delay. Gave me a $10 meal voucher after I had already been at the airport for 5 hours. Too little too late!"
Cons: "The seats were uncomfortable Charged for everything. I could of flew with the major carriers for what I had to pay paid 240 for round-trip then 18 for isle seat and 80 for carry on bag."
Pros: "All in order. The price is right."
Cons: "Late take off by 18 min."
Pros: "The flight was on time and they didn't loose my bag. The had a non stop Vegas to Atlanta at the time I needed which was the most important."
Cons: "It was cramped and no entertainment on board at all. Even getting a water cost money but really I can't blame them in this economic environment that the airline industry is in."
Pros: "pretty much nothing"
Cons: "seats were uncomfortable staff wasnt very friendly carryon luggage was expensive and I had to keep the one bag that i took under the seat in front of me and not up in the cabin"
Pros: "We landed on time"
Cons: "Everything, this was a completely miserable experience! Pay extra to choose your seat or risk not sitting beside your spouse, pay extra for checked bags, extra for carry-on, extra for s soda, hard fixed seats can't even lean back. Avoid this airline for long flights!"
Pros: "I really have no complaints. They were on time and the plane was clean."
Cons: "Better cancelation policy"
Pros: "Cheap ticket"
Cons: "I booked a round trip ticket with Frontier and on both flights the crew was rude. They need to send the flight attendants of this airline to a hospitality course or something. All other airlines I've traveled on I've never had a problem with the crew. I will stick with Delta and United from now on even if it costs more."
Pros: "The boarding process was pretty fast."
Cons: "Talk about hidden fees! You have to pay to choose a seat and pay for a carry on. You're allowed a "personal item" that has to fit under the seat in front of you, but what they don't tell you is that the seats are "sardines in a can" seats only about half as deep as traditional seats (so that personal item has to be smaller than you'd think). So let's talk about these seats. They are literally an inch thick. Like I mentioned previously, the seat part is only about half as deep as normal seats. It ended at mid-thigh for me and I'm short (5'3"). Accordingly the tray tables are only a hand's width, put a drink on it and that's about it."
Pros: "Direct flight."
Cons: "When I went to check in for my super cheap flight suddenly I had to pay to pick a seat! I've come to expect to pay to check a bag but this was such a lie to pay for the flight and then have to pay to have a seat. Did I buy a standing room only?"
Pros: "Flights were on time. It was a smooth flight."
Cons: "The seats were not very comfortable."
Pros: "Tbe crew was awesome! Seat didn't decline but it was in an area that they "used" to in the not so distant past so you'll want to upgrade to a stretch seat if that is important to you. There should be a N/A section for food and entertainment."
Cons: "Having to wait on the First Aid Kit to get certified. Delayed take off for over 30 minutes."
Pros: "Overall, everything was great. The crew was nice. The plane was nice."
Cons: "All the extra charges for carry-on luggage, etc."
Pros: "On time, clean, quick baggage claim."
Pros: "Flight was on time."
Cons: "Unprofessional crew. Cattle call boarding practice (all of zone 1 and anyone with a carry on) meant that although I paid more to be in the first row, I had to put my bag 7 rows back. I couldn't have my personal bag with me in the first row at all, which was hugely inconvenient. Doesn't seem like that should cost someone more, even if there is a bit of extra leg room. Nickled and dimed for everything, including carry on bag, beverages, snacks. No entertainment options."
Cons: "The ticket price doesn't include anything. Had to pay for seat. You can't have a carry on bag, you have to pay $30. 00 to $40. 00 for your carry on bag. You have to pay for water or soda etc. Nothing comes with the ticket price. By the end of the trip I paid more then if I would have gone with a different airline. Will never fly frontier again. Not worth it at all."
Pros: "I am pleased that I was able to get such a great deal on the flight. I also find the firmer seats to be comfortable.. There's no pillowy headrest to push against the back of my head. (For me this is important because headrests make my neck and back hurt.)"
Cons: "Nothing! Just be sure to read up on the baggage rules before you book and/or before you check in"
Pros: "Flight attendant Mary did her best to make up for the flights short comings. She was pleasant, cheerful and understood she didn't have much to work with."
Cons: "The agents at the ticket counter as well as those boarding the flight wee very unprofessional. They should be working cleaning bathrooms instead of interacting with the public. There was a manager present who acted more like a monitor than a manager. eventhough I have a return ticket, I will not use it and prefer to purchase a ticket on another airline. You can keep the money. I wouldn't subject a mango dog to your airline and service."
Pros: "We didn't crash and I had lots of leg room. I had to unknowingly pay for the leg room."
Cons: "They advertise really cheap flights however they don't tell you that you'll have to pay $60 for a carry-on bag. That's right.. any Carry on bags. Checked bags were also $60+. I also had to pay $50 for my "premium" seat because I didn't choose a seat at check-in. By premium they mean you get a few extra inches of leg room. On a 4.5 hour flight plus 1 hour of sitting on the runway, the only free amenity was a small cup of water. I will never be using this airline again."
Pros: "Plane, workers, quick baggage claim"
Cons: "No perks unless you pay extra for them. No WiFi on plane."
Pros: "Charges for carry on luggage should be disclosed PRIOR to the purchase of the ticket"
Cons: "Customer service is terrible took FOREVER to get someone on the phone which was null because she was COMPLETELY clueless about everything pretty sad every question she was asked she put me on hold tof askin amother agent. But no worries I will not fly again."
Cons: "Everything else. Imagine sitting in a folding chair for 3hrs. This is the level of comfort provided. Spend the extra cash and fly a major airline."
Pros: "Flight was on time"
Cons: "You pay for everything except toilet use."
Pros: "Great price!"
Cons: "Certainly no-frills...but I get it."
Pros: "Price and comfort seats"
Cons: "I was told we could pick our seats day we checked in. Here the computer picks your seats. Not fan of seat policy.."
Cons: "No issues."
Pros: "I was charged $40 for my bag, $2 for a soda that I didn't finish and my seat was $42. The 6 gate crew members in Atlanta were a joke (1 was eating a bag of cheetos). They allowed 4 people to run up the gangway to the plane without checking their tickets before the plane was cleaned from the previous flight. They had to call security to be sure the men never made it on board. They were extremely unprofessional and unorganized. Upon embarkation I had to remind her that I had a ticket that she needed to check! I required assistance with my bag, and had to shove it under my seat because i couldn't lift it. I will not be using them again. BTW, my American ticket was $26, included 1 bag and beverage service."
Cons: "I have never flown an airline that has to explain to the passengers that they must sit in their assigned seats. This statement was repeated several times during the boarding process. I have never experienced a flight quite like this one, the gate agents boarded no less than 6 or 7 times to escort people to their seats. We were over 30 minutes late leaving because of "weather" but I believe that it's code for incompetence. The flight crew were the only professionals on board. I have to say the woman at the ticket counter was quite helpful and very calm even when passengers became upset with her for charging the bag fee. The flight attendants were friendly but not attentive."
Pros: "Our flight arrived in Denver so fast it was outta this world. The staff did a wonderful job and made me feel comfortable. I truly enjoy flying frontier"
Cons: "It was some terrible kids on the flight that made so much noise and a mess all over the floor. The parents didn't even try to corral their children"
Pros: "It left on time and was efficient"
Cons: "The fact that I can't use our TSA pre-check like we do with the other airlines. I paid extra for a exit row and the seat did not tilt back?? I would like to have known otherwise I would not have paid the extra. When the stewardess came through she made it sound like she was only offering snacks you paid for and they never came back around. I just wanted a glass of water but they never came through offering that? It just seems there is an up sale at every turn so the low price fare that you think you got is really the same as everybody else"
Cons: "Delayed almost 3 different times.. Awful seats!!"
Pros: "Cheap flight. Didn't need food or more than my free travel bag for the weekend so it was perfect."
Cons: "Cabin was messy, seats uncomfortable. Glad it was a short flight!"
Airlines flying to Colorado Springs have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Colorado Springs
Masks required on board, masks provided on flights to Colorado Springs
Social distancing seating
Middle seats unavailable to book on flights to Colorado Springs
Testing for antibodies, testing for symptoms for flights to Colorado Springs
Waiving of change fees. Search flexible flights to Colorado Springs