Find Cheap Flights from Mexico City Benito Juarez to Rio de Janeiro Santos Dumont (MEX - SDU)

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Mexico City Benito Juarez to Rio de Janeiro Santos Dumont Flight Information

Flights Arrive in Rio de Janeiro Santos Dumont
Flights Depart from Mexico City Benito Juarez
Flight Price $743
Distance 4,772 miles
Airlines Aeromexico, LATAM Airlines, Air Canada

FAQs for Booking Mexico City Benito Juarez to Rio de Janeiro Santos Dumont Flights

How long does a flight from Mexico City Benito Juarez to Rio de Janeiro Santos Dumont take?
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 12h 00m.
Which airlines provide the cheapest flights from Mexico City Benito Juarez to Rio de Janeiro Santos Dumont?
In the past 3 days, the cheapest round-trip tickets were found on Aeromexico ($743), Multiple Airlines ($826) and LATAM Airlines ($839).
Do I need a passport to fly between Mexico City Benito Juarez and Rio de Janeiro Santos Dumont?
Yes.

Book cheap flights from Mexico City Benito Juarez to Rio de Janeiro Santos Dumont (round-trip)

Airports
Origin
Mexico City
$743
only
$743
Destination
Rio de Janeiro
$743
only
$743
Thu, May 2
MEX
Mexico City Benito Juarez
SDU
Rio De Janeiro Santos Dumont
12h 00m
Mon, May 13
SDU
Rio De Janeiro Santos Dumont
MEX
Mexico City Benito Juarez
22h 40m
Trip: 12 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,460 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
MEX
TIJ
Excellent 8.0

Pros: Was good atention, and the personal was nice

Cons: I spected something more that a Cookie and juice for meal.

GDL
SFO
Good 6.6

Pros: All waa good and timely. Comfortable and the crew very nice

Cons: I got home and my luggage had been all mixed up and they stole two watches. It’s sad that Aeromexico has employees who are thieves. It’s happened before and to many people I know. You should remedy this because it’s not right

MEX
GDL
Mediocre 2.0

Pros: I didn’t like it my parents are old and handicapped and they were waiting for 4 hours there. with nooo help. terrible service, it was supposed to departure at 9pm and they departed at 11 pm

Cons: I didn’t like it my parents are old and handicapped and they were waiting for 4 hours there. with nooo help. terrible service, it was supposed to departure at 9pm and they departed at 11 pm

SDQ
MEX
Excellent 10.0

Pros: The warmth service that made me feel at home

MEX
LAX
Okay 4.6

Cons: When you have a family emergency the last thing you ever want to hear is that you are "completely full and you will need to wait until the next available flight". This ticket was purchased last minute due to an unexpected death in the family so it was the only option we had to get my uncle to LA asap in order to be with the family during such tragedy. We even bought the insurance on the flight to assure nothing went wrong but yet he was still left behind hours to wait for another flight and see IF THAT ONE had room. How is this even possible? Why would you even let us book if there was no room and why was he the one to be asked to stay behind? Is it because it was booked though you? because it was a third party booking and not direct? If so then it's not even worth the few dollars we saved if it means the flight will be unreliable and the insurance means absolutely nothing through you guys. Ultimately, truly disappointing and I know that we can not depend on booking this way again if in your policy it states this ist ok to do and not even compensate one bit for making your travelers go though this.

Sat, Mar 2
MEX
Mexico City Benito Juarez
SDU
Rio De Janeiro Santos Dumont
24h 45m
Mon, Mar 11
SDU
Rio De Janeiro Santos Dumont
MEX
Mexico City Benito Juarez
19h 40m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Sat, May 4
MEX
Mexico City Benito Juarez
SDU
Rio De Janeiro Santos Dumont
14h 25m
Sat, May 11
SDU
Rio De Janeiro Santos Dumont
MEX
Mexico City Benito Juarez
14h 00m
Trip: 8 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 3,754 reviews
Overall
7.6
Boarding
7.6
Comfort
7.4
Crew
8.1
Entertainment
7.4
Food
7.0
CUZ
LIM
Excellent 8.6

Pros: The LATAM getting our boarding pass, going through the LATAM boarding area, getting on the LATAM plane we were stopped no less than 4 times by this airlines. The women were rude to us. Many people had presents for the holidays that were much bigger than our packs.

MAD
FRA
Excellent 10.0

Pros: Great airline. New Boeing 787. Very courteous crew. Nice business cabin with reclining seats and seatback IFE. Light meal served with some very good Chilean wine. As they are part of One World I used the very spacious Iberia lounge which also made the whole trip extremely comfortable

Cons: No negatives

CGR
GRU
Excellent 10.0

Pros: Amazing service from every staff member I met! Super polite and professional! A shout to Adriana and Matheus for making me feel so welcome!! Thank you and the whole crew for a great experience!

Cons: It was great!

MVD
GRU
Mediocre 2.3

Pros: Premium Economy DIRTY , Aircraft was not cleaned even in Prem. Economy. Seat sold as Business Class on Kayak but actually exact same seat as economy in the back. Mean was disgusting Seat was dirty, Could not understand ANY of the announcements Will definately try a different carrier when available

IPC
SCL
Excellent 9.6

Cons: Everything was great. Maybe more modern movies if anything

Wed, May 1
MEX
Mexico City Benito Juarez
SDU
Rio De Janeiro Santos Dumont
12h 00m
Sat, May 11
SDU
Rio De Janeiro Santos Dumont
MEX
Mexico City Benito Juarez
13h 00m
Trip: 11 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,460 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
MEX
GDL
Mediocre 2.0

Pros: I didn’t like it my parents are old and handicapped and they were waiting for 4 hours there. with nooo help. terrible service, it was supposed to departure at 9pm and they departed at 11 pm

Cons: I didn’t like it my parents are old and handicapped and they were waiting for 4 hours there. with nooo help. terrible service, it was supposed to departure at 9pm and they departed at 11 pm

MEX
MCO
Okay 5.0

Pros: Nothing about boarding

Cons: After being the only person pulled out of line for my carryon and myself to be checked at the boarding gate, I asked a simple question to the lady who profiled me, “what made you profile me for this additional security check out of hundreds of passengers here, I’d like to know”. I was met with such rude behavior which I never encountered with any airline before. Not only was her attitude rude, she couldn’t answer my question and Aeromexico didn’t bother to get someone fluent in English to answer me. Notice I wasn’t refusing the security check; it’s just that they were rude, cold and made me feel like a criminal while checking me. They need to improve their system for security checks at the boarding gate. I don’t understand why I had to be checked further bc they already check every passenger before entering the gates and boarding area. I still don’t know the answer to my question. The lady’s attitude embarrassed me and ruined my experience. Aeromexico should retrain their staff and make them realize it’s bc of us they have a job and they should be serving us with proper customer service and have their attitudes in check. Because I have every right to ask that question and will continue to do so! I forgot the lady’s name..but would be happy if my msg got taken seriously and the lady made aware..

GDL
SFO
Excellent 10.0

Pros: Everything: got to pick my seat with extra leg room, easy boarding process, SUPER friendly crew, very nice

Cons: We had to wait quite a while for our baggage at the baggage claim but I'm pretty sure that's an SFO issue and not the airline

MEX
MZT
Mediocre 2.0

Pros: we arrived

Cons: lost bags - when they arrived the next day, told us we need to go all the way to the airport or pay $25.00 USD to a taxi to bring them to us. When we went to pick up the bags, one (both bags were brand new for this trip) was virtually destroyed, with multiple tears and rips - damage on each of the 6 sides of the bag. The Aeromexico woman insisted they have no liability and refused our claim for the damaged bag. Extremely poor service.

SFO
MEX
Mediocre 2.0

Pros: Nothing. I couldn’t even fly. I arrived 1.5 hours early and chose a seat directly in front of the gate. And fell asleep accidentally. Woke up two minutes after plane took off. T

Cons: The staff said they called my name many times. I don’t believe this for a second. I am a light sleeper, especially at airports. I know international airports are busy places, but when a man is asleep right in front of the staff calling his name, you think maybe just maybe they would wake me and say “are you benjamin”. But they didn’t. Now I am forced to by a brand new round trip ticket. Immensely unhappy.

Fri, May 3
MEX
Mexico City Benito Juarez
SDU
Rio De Janeiro Santos Dumont
40h 10m
Wed, May 8
SDU
Rio De Janeiro Santos Dumont
MEX
Mexico City Benito Juarez
43h 35m
$1636
Trip: 6 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 23,340 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
LAX
Mediocre 2.6

Pros: Not much

Cons: Lady at check in, Helen, at Pearson was TERRIBLE. No compassion for us travelling with a 2 month old baby, and then booked our seats with united in separate locations with no bassinet. I will never use air Canada Again.

YYZ
FCO
Excellent 9.6

Pros: Very smooth flight. Nice 787

Cons: Very cramped no room to move. I can't believe the meals that were served. Very small portions. A slice of bread for breakfast. No butter just dry bread and coffee!!

MUC
YYZ
Excellent 8.6

Cons: Food at Air Canada. Very bad.

YVR
YYZ
Excellent 10.0

Pros: Meals, comfort, polite staff

Cons: Nothing

YOW
YYZ
Excellent 10.0

Pros: The 777 is excellent. Service very friendly. Food is good. One leg flight is super good

Cons: Apparently the pilots are allowed to smoke on these long flights. In this trip it was not bad but on previous flights it was really bad

Sun, Mar 3
MEX
Mexico City Benito Juarez
SDU
Rio De Janeiro Santos Dumont
20h 15m
Fri, Mar 8
SDU
Rio De Janeiro Santos Dumont
MEX
Mexico City Benito Juarez
21h 55m
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Wed, May 1
MEX
Mexico City Benito Juarez
SDU
Rio De Janeiro Santos Dumont
12h 00m
Mon, May 13
SDU
Rio De Janeiro Santos Dumont
MEX
Mexico City Benito Juarez
13h 00m
Trip: 13 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,460 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
MEX
MZT
Mediocre 2.0

Pros: we arrived

Cons: lost bags - when they arrived the next day, told us we need to go all the way to the airport or pay $25.00 USD to a taxi to bring them to us. When we went to pick up the bags, one (both bags were brand new for this trip) was virtually destroyed, with multiple tears and rips - damage on each of the 6 sides of the bag. The Aeromexico woman insisted they have no liability and refused our claim for the damaged bag. Extremely poor service.

MEX
LAX
Okay 4.6

Cons: When you have a family emergency the last thing you ever want to hear is that you are "completely full and you will need to wait until the next available flight". This ticket was purchased last minute due to an unexpected death in the family so it was the only option we had to get my uncle to LA asap in order to be with the family during such tragedy. We even bought the insurance on the flight to assure nothing went wrong but yet he was still left behind hours to wait for another flight and see IF THAT ONE had room. How is this even possible? Why would you even let us book if there was no room and why was he the one to be asked to stay behind? Is it because it was booked though you? because it was a third party booking and not direct? If so then it's not even worth the few dollars we saved if it means the flight will be unreliable and the insurance means absolutely nothing through you guys. Ultimately, truly disappointing and I know that we can not depend on booking this way again if in your policy it states this ist ok to do and not even compensate one bit for making your travelers go though this.

SFO
MEX
Mediocre 2.0

Pros: Nothing. I couldn’t even fly. I arrived 1.5 hours early and chose a seat directly in front of the gate. And fell asleep accidentally. Woke up two minutes after plane took off. T

Cons: The staff said they called my name many times. I don’t believe this for a second. I am a light sleeper, especially at airports. I know international airports are busy places, but when a man is asleep right in front of the staff calling his name, you think maybe just maybe they would wake me and say “are you benjamin”. But they didn’t. Now I am forced to by a brand new round trip ticket. Immensely unhappy.

SFO
MEX
Mediocre 2.0

Pros: Nothing

Cons: Delayed our flight and we missed our connection. They made us pick up our bags and wait overnight outside the terminal. It was cold (no doors). Only concrete slabs to sit on. It’s our honeymoon...no compensation given. Not even a blanket

BOG
MEX
Good 6.0

Pros: The service on the plane is ok.

Cons: On the trip Mex to Bogota, the airplane belated to landed, around four hours after. First it was almost landed to Bogota, we were on El Dorado airport and then back to the air and then going to Medellin airport for landed. So they keeped us inside the airplane (I do not how many time, but maybe 1 an half hour inside) and then back to Bogota for landed. So it was awful and worried time.

Mon, Apr 1
MEX
Mexico City Benito Juarez
SDU
Rio De Janeiro Santos Dumont
19h 30m
Sat, Apr 6
SDU
Rio De Janeiro Santos Dumont
MEX
Mexico City Benito Juarez
23h 10m
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Feb 28
MEX
Mexico City Benito Juarez
SDU
Rio De Janeiro Santos Dumont
17h 25m
Sun, Mar 10
SDU
Rio De Janeiro Santos Dumont
MEX
Mexico City Benito Juarez
21h 10m
Trip: 10 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 3,754 reviews
Overall
7.6
Boarding
7.6
Comfort
7.4
Crew
8.1
Entertainment
7.4
Food
7.0
MVD
GRU
Mediocre 2.3

Pros: Premium Economy DIRTY , Aircraft was not cleaned even in Prem. Economy. Seat sold as Business Class on Kayak but actually exact same seat as economy in the back. Mean was disgusting Seat was dirty, Could not understand ANY of the announcements Will definately try a different carrier when available

IPC
SCL
Excellent 9.6

Cons: Everything was great. Maybe more modern movies if anything

BOG
SMR
Excellent 10.0

Pros: Flight

Cons: U have to pay for everythings

JFK
LIM
Good 7.3

Cons: Person behind my seat was kiking! Luggage took for ever to be deliver.

MAD
FRA
Excellent 10.0

Pros: Great airline. New Boeing 787. Very courteous crew. Nice business cabin with reclining seats and seatback IFE. Light meal served with some very good Chilean wine. As they are part of One World I used the very spacious Iberia lounge which also made the whole trip extremely comfortable

Cons: No negatives

Wed, May 1
MEX
Mexico City Benito Juarez
SDU
Rio De Janeiro Santos Dumont
12h 00m
Thu, May 9
SDU
Rio De Janeiro Santos Dumont
MEX
Mexico City Benito Juarez
13h 00m
Trip: 9 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,460 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
JFK
MEX
Excellent 10.0

Pros: Had a awsome flight! Very comfortable seats, good selection on movies (they give for free) food was very tasty (had grill chicken with rice, green salad, grapes, cheeese, and a chocolate for dessert) crew was very attractive, serving refrigate (o had wine all trip long) it’s been one of my best long distance flight I ever had. Thank you Aeromexico!

Cons: The was was little delay (weather issues)

MEX
MZT
Mediocre 2.0

Pros: we arrived

Cons: lost bags - when they arrived the next day, told us we need to go all the way to the airport or pay $25.00 USD to a taxi to bring them to us. When we went to pick up the bags, one (both bags were brand new for this trip) was virtually destroyed, with multiple tears and rips - damage on each of the 6 sides of the bag. The Aeromexico woman insisted they have no liability and refused our claim for the damaged bag. Extremely poor service.

SDQ
MEX
Excellent 10.0

Pros: The warmth service that made me feel at home

MEX
TIJ
Excellent 8.0

Pros: Was good atention, and the personal was nice

Cons: I spected something more that a Cookie and juice for meal.

MEX
GDL
Mediocre 2.0

Pros: I didn’t like it my parents are old and handicapped and they were waiting for 4 hours there. with nooo help. terrible service, it was supposed to departure at 9pm and they departed at 11 pm

Cons: I didn’t like it my parents are old and handicapped and they were waiting for 4 hours there. with nooo help. terrible service, it was supposed to departure at 9pm and they departed at 11 pm

Wed, Jan 16
MEX
Mexico City Benito Juarez
SDU
Rio De Janeiro Santos Dumont
34h 20m
Sat, Jan 26
SDU
Rio De Janeiro Santos Dumont
MEX
Mexico City Benito Juarez
34h 45m
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Thu, May 2
MEX
Mexico City Benito Juarez
SDU
Rio De Janeiro Santos Dumont
12h 00m
Thu, May 9
SDU
Rio De Janeiro Santos Dumont
MEX
Mexico City Benito Juarez
13h 00m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,460 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
JFK
MEX
Excellent 10.0

Pros: Had a awsome flight! Very comfortable seats, good selection on movies (they give for free) food was very tasty (had grill chicken with rice, green salad, grapes, cheeese, and a chocolate for dessert) crew was very attractive, serving refrigate (o had wine all trip long) it’s been one of my best long distance flight I ever had. Thank you Aeromexico!

Cons: The was was little delay (weather issues)

MEX
GDL
Mediocre 2.0

Pros: I didn’t like it my parents are old and handicapped and they were waiting for 4 hours there. with nooo help. terrible service, it was supposed to departure at 9pm and they departed at 11 pm

Cons: I didn’t like it my parents are old and handicapped and they were waiting for 4 hours there. with nooo help. terrible service, it was supposed to departure at 9pm and they departed at 11 pm

GDL
SFO
Excellent 10.0

Pros: Everything: got to pick my seat with extra leg room, easy boarding process, SUPER friendly crew, very nice

Cons: We had to wait quite a while for our baggage at the baggage claim but I'm pretty sure that's an SFO issue and not the airline

BOG
MEX
Good 6.0

Pros: The service on the plane is ok.

Cons: On the trip Mex to Bogota, the airplane belated to landed, around four hours after. First it was almost landed to Bogota, we were on El Dorado airport and then back to the air and then going to Medellin airport for landed. So they keeped us inside the airplane (I do not how many time, but maybe 1 an half hour inside) and then back to Bogota for landed. So it was awful and worried time.

GDL
SFO
Good 6.6

Pros: All waa good and timely. Comfortable and the crew very nice

Cons: I got home and my luggage had been all mixed up and they stole two watches. It’s sad that Aeromexico has employees who are thieves. It’s happened before and to many people I know. You should remedy this because it’s not right

Tue, Apr 30
MEX
Mexico City Benito Juarez
SDU
Rio De Janeiro Santos Dumont
15h 10m
Wed, May 8
SDU
Rio De Janeiro Santos Dumont
MEX
Mexico City Benito Juarez
16h 50m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Fri, May 3
MEX
Mexico City Benito Juarez
SDU
Rio De Janeiro Santos Dumont
12h 00m
Sat, May 11
SDU
Rio De Janeiro Santos Dumont
MEX
Mexico City Benito Juarez
13h 00m
Trip: 9 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,460 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
SFO
MEX
Mediocre 2.0

Pros: Nothing

Cons: Delayed our flight and we missed our connection. They made us pick up our bags and wait overnight outside the terminal. It was cold (no doors). Only concrete slabs to sit on. It’s our honeymoon...no compensation given. Not even a blanket

MEX
MCO
Okay 5.0

Pros: Nothing about boarding

Cons: After being the only person pulled out of line for my carryon and myself to be checked at the boarding gate, I asked a simple question to the lady who profiled me, “what made you profile me for this additional security check out of hundreds of passengers here, I’d like to know”. I was met with such rude behavior which I never encountered with any airline before. Not only was her attitude rude, she couldn’t answer my question and Aeromexico didn’t bother to get someone fluent in English to answer me. Notice I wasn’t refusing the security check; it’s just that they were rude, cold and made me feel like a criminal while checking me. They need to improve their system for security checks at the boarding gate. I don’t understand why I had to be checked further bc they already check every passenger before entering the gates and boarding area. I still don’t know the answer to my question. The lady’s attitude embarrassed me and ruined my experience. Aeromexico should retrain their staff and make them realize it’s bc of us they have a job and they should be serving us with proper customer service and have their attitudes in check. Because I have every right to ask that question and will continue to do so! I forgot the lady’s name..but would be happy if my msg got taken seriously and the lady made aware..

MEX
GDL
Mediocre 2.0

Pros: I didn’t like it my parents are old and handicapped and they were waiting for 4 hours there. with nooo help. terrible service, it was supposed to departure at 9pm and they departed at 11 pm

Cons: I didn’t like it my parents are old and handicapped and they were waiting for 4 hours there. with nooo help. terrible service, it was supposed to departure at 9pm and they departed at 11 pm

JFK
MEX
Excellent 10.0

Pros: Had a awsome flight! Very comfortable seats, good selection on movies (they give for free) food was very tasty (had grill chicken with rice, green salad, grapes, cheeese, and a chocolate for dessert) crew was very attractive, serving refrigate (o had wine all trip long) it’s been one of my best long distance flight I ever had. Thank you Aeromexico!

Cons: The was was little delay (weather issues)

SFO
MEX
Mediocre 2.0

Pros: Nothing. I couldn’t even fly. I arrived 1.5 hours early and chose a seat directly in front of the gate. And fell asleep accidentally. Woke up two minutes after plane took off. T

Cons: The staff said they called my name many times. I don’t believe this for a second. I am a light sleeper, especially at airports. I know international airports are busy places, but when a man is asleep right in front of the staff calling his name, you think maybe just maybe they would wake me and say “are you benjamin”. But they didn’t. Now I am forced to by a brand new round trip ticket. Immensely unhappy.

Mon, Apr 29
MEX
Mexico City Benito Juarez
SDU
Rio De Janeiro Santos Dumont
15h 15m
Mon, May 13
SDU
Rio De Janeiro Santos Dumont
MEX
Mexico City Benito Juarez
19h 35m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Thu, May 9
MEX
Mexico City Benito Juarez
SDU
Rio De Janeiro Santos Dumont
12h 00m
Thu, May 16
SDU
Rio De Janeiro Santos Dumont
MEX
Mexico City Benito Juarez
13h 00m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,460 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
GDL
SFO
Excellent 10.0

Pros: Everything: got to pick my seat with extra leg room, easy boarding process, SUPER friendly crew, very nice

Cons: We had to wait quite a while for our baggage at the baggage claim but I'm pretty sure that's an SFO issue and not the airline

MEX
TIJ
Excellent 8.0

Pros: Was good atention, and the personal was nice

Cons: I spected something more that a Cookie and juice for meal.

SDQ
MEX
Excellent 10.0

Pros: The warmth service that made me feel at home

GDL
SFO
Good 6.6

Pros: All waa good and timely. Comfortable and the crew very nice

Cons: I got home and my luggage had been all mixed up and they stole two watches. It’s sad that Aeromexico has employees who are thieves. It’s happened before and to many people I know. You should remedy this because it’s not right

JFK
MEX
Excellent 10.0

Pros: Had a awsome flight! Very comfortable seats, good selection on movies (they give for free) food was very tasty (had grill chicken with rice, green salad, grapes, cheeese, and a chocolate for dessert) crew was very attractive, serving refrigate (o had wine all trip long) it’s been one of my best long distance flight I ever had. Thank you Aeromexico!

Cons: The was was little delay (weather issues)

Thu, Feb 14
MEX
Mexico City Benito Juarez
SDU
Rio De Janeiro Santos Dumont
20h 05m
Thu, Feb 21
SDU
Rio De Janeiro Santos Dumont
MEX
Mexico City Benito Juarez
12h 55m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,460 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
SFO
MEX
Mediocre 2.0

Pros: Nothing. I couldn’t even fly. I arrived 1.5 hours early and chose a seat directly in front of the gate. And fell asleep accidentally. Woke up two minutes after plane took off. T

Cons: The staff said they called my name many times. I don’t believe this for a second. I am a light sleeper, especially at airports. I know international airports are busy places, but when a man is asleep right in front of the staff calling his name, you think maybe just maybe they would wake me and say “are you benjamin”. But they didn’t. Now I am forced to by a brand new round trip ticket. Immensely unhappy.

JFK
MEX
Excellent 10.0

Pros: Had a awsome flight! Very comfortable seats, good selection on movies (they give for free) food was very tasty (had grill chicken with rice, green salad, grapes, cheeese, and a chocolate for dessert) crew was very attractive, serving refrigate (o had wine all trip long) it’s been one of my best long distance flight I ever had. Thank you Aeromexico!

Cons: The was was little delay (weather issues)

GDL
SFO
Excellent 10.0

Pros: Everything: got to pick my seat with extra leg room, easy boarding process, SUPER friendly crew, very nice

Cons: We had to wait quite a while for our baggage at the baggage claim but I'm pretty sure that's an SFO issue and not the airline

MEX
MZT
Mediocre 2.0

Pros: we arrived

Cons: lost bags - when they arrived the next day, told us we need to go all the way to the airport or pay $25.00 USD to a taxi to bring them to us. When we went to pick up the bags, one (both bags were brand new for this trip) was virtually destroyed, with multiple tears and rips - damage on each of the 6 sides of the bag. The Aeromexico woman insisted they have no liability and refused our claim for the damaged bag. Extremely poor service.

MEX
MCO
Okay 5.0

Pros: Nothing about boarding

Cons: After being the only person pulled out of line for my carryon and myself to be checked at the boarding gate, I asked a simple question to the lady who profiled me, “what made you profile me for this additional security check out of hundreds of passengers here, I’d like to know”. I was met with such rude behavior which I never encountered with any airline before. Not only was her attitude rude, she couldn’t answer my question and Aeromexico didn’t bother to get someone fluent in English to answer me. Notice I wasn’t refusing the security check; it’s just that they were rude, cold and made me feel like a criminal while checking me. They need to improve their system for security checks at the boarding gate. I don’t understand why I had to be checked further bc they already check every passenger before entering the gates and boarding area. I still don’t know the answer to my question. The lady’s attitude embarrassed me and ruined my experience. Aeromexico should retrain their staff and make them realize it’s bc of us they have a job and they should be serving us with proper customer service and have their attitudes in check. Because I have every right to ask that question and will continue to do so! I forgot the lady’s name..but would be happy if my msg got taken seriously and the lady made aware..

Mon, Apr 29
MEX
Mexico City Benito Juarez
SDU
Rio De Janeiro Santos Dumont
15h 15m
Wed, May 8
SDU
Rio De Janeiro Santos Dumont
MEX
Mexico City Benito Juarez
19h 35m
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Wed, May 1
MEX
Mexico City Benito Juarez
SDU
Rio De Janeiro Santos Dumont
12h 00m
Fri, May 10
SDU
Rio De Janeiro Santos Dumont
MEX
Mexico City Benito Juarez
13h 00m
Trip: 10 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,460 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
BOG
MEX
Good 6.0

Pros: The service on the plane is ok.

Cons: On the trip Mex to Bogota, the airplane belated to landed, around four hours after. First it was almost landed to Bogota, we were on El Dorado airport and then back to the air and then going to Medellin airport for landed. So they keeped us inside the airplane (I do not how many time, but maybe 1 an half hour inside) and then back to Bogota for landed. So it was awful and worried time.

MEX
MCO
Okay 5.0

Pros: Nothing about boarding

Cons: After being the only person pulled out of line for my carryon and myself to be checked at the boarding gate, I asked a simple question to the lady who profiled me, “what made you profile me for this additional security check out of hundreds of passengers here, I’d like to know”. I was met with such rude behavior which I never encountered with any airline before. Not only was her attitude rude, she couldn’t answer my question and Aeromexico didn’t bother to get someone fluent in English to answer me. Notice I wasn’t refusing the security check; it’s just that they were rude, cold and made me feel like a criminal while checking me. They need to improve their system for security checks at the boarding gate. I don’t understand why I had to be checked further bc they already check every passenger before entering the gates and boarding area. I still don’t know the answer to my question. The lady’s attitude embarrassed me and ruined my experience. Aeromexico should retrain their staff and make them realize it’s bc of us they have a job and they should be serving us with proper customer service and have their attitudes in check. Because I have every right to ask that question and will continue to do so! I forgot the lady’s name..but would be happy if my msg got taken seriously and the lady made aware..

SFO
MEX
Mediocre 2.0

Pros: Nothing

Cons: Delayed our flight and we missed our connection. They made us pick up our bags and wait overnight outside the terminal. It was cold (no doors). Only concrete slabs to sit on. It’s our honeymoon...no compensation given. Not even a blanket

SDQ
MEX
Excellent 10.0

Pros: The warmth service that made me feel at home

MEX
LAX
Okay 4.6

Cons: When you have a family emergency the last thing you ever want to hear is that you are "completely full and you will need to wait until the next available flight". This ticket was purchased last minute due to an unexpected death in the family so it was the only option we had to get my uncle to LA asap in order to be with the family during such tragedy. We even bought the insurance on the flight to assure nothing went wrong but yet he was still left behind hours to wait for another flight and see IF THAT ONE had room. How is this even possible? Why would you even let us book if there was no room and why was he the one to be asked to stay behind? Is it because it was booked though you? because it was a third party booking and not direct? If so then it's not even worth the few dollars we saved if it means the flight will be unreliable and the insurance means absolutely nothing through you guys. Ultimately, truly disappointing and I know that we can not depend on booking this way again if in your policy it states this ist ok to do and not even compensate one bit for making your travelers go though this.

Fri, Mar 1
MEX
Mexico City Benito Juarez
SDU
Rio De Janeiro Santos Dumont
20h 15m
Sun, Mar 10
SDU
Rio De Janeiro Santos Dumont
MEX
Mexico City Benito Juarez
21h 30m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
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