Pros: "I loved all the updated COVID protocols and the commitment to a safe comfortable flight. The crew did everything possible to ensure the trace experience was as smooth as it possibly could have been and showed a great deal of patience with my family of five that moves kinda slow sometimes."
Cons: "Biscoff cookies in every snack bag. Those cookies one of the most integral parts of flying delta for me"
Pros: "Flight was smooth and short"
Cons: "The entertainment system kept resetting over and over throughout the flight. And drinks were served late in a not so comfortable temperature cabin. But everything else was ok"
Cons: "Left seven hours later than I anticipated Some passengers were rebooked on earlier flights while others told to go with same flight flying later Very very disorganized"
Cons: "It was FREEZING throughout the entire flight. Freezing. No blankets. Missed having screen in seat but was able to start a movie on my phone so it was fine."
Pros: "Good flight as always with Delta. Sat in economy comfort, so of course the seats was comfortable. Flight Attendants were great."
Pros: "The male in the crew was fantastic!!! As always love the entertainment options."
Cons: "Uncomfortable. Stuffed between two large men."
Pros: "Crew was awesome. Movie was awesome. Delta always comes through."
Pros: "Flights were both timely"
Cons: "WiFi on flight from Atl to Tallahassee wasn’t working at first"
Pros: "Crew was great as always. Friendly and professional"
Cons: "We had a delay that complicated our getting home but all ended up OK"
Cons: "1. Board the plane from back to front! It is ridiculous the way it is currently done. 2. Get people to announce boarding who speak CLEAR English. 3. Further limit carry-on luggage."
Pros: "The crew was very pleasant and the flight was comfortable."
Pros: "The crew did an excellent job. The pilot was able to make up time after 1 hour delay at the airport."
Cons: "More comfortable seating."
Cons: "I don’t understand the concept of the ability to use your mobile device for entertainment, yet not having a power source to charge your device."
Pros: "Nice seats with plenty of leg room. Friendly crew. Smooth flight."
Pros: "Second flight had more comfortable seating in comparison to our first flight."
Pros: "Ummm . . . the colors?"
Cons: "10 years ago, American was a great airline. It has just gone down and down. The flight attendants are miserable, grabbing things out of your hand when they come to collect stuff before landing. No smiles, no grace. The plane was old, but also poorly cleaned between flights, so the bathrooms on our LAX-Atlanta flight smelled of urine from minute 1--you can imagine how they smelled by the time we landed. There was trash in my seat-back pocket when I took my seat. Supposedly food was available for purchase, but I couldn't activate the food menu, only the drinks menu, on my little seatback screen, so I just waited until I got to Atlanta to eat."
Pros: "Crew was friendly"
Cons: "Old plane, prezels are boring, it was cold during the flight"
Pros: "Crew was great..."
Cons: "Nothing really off...just wish there were outlets for recharging devices. Thanks!"
Pros: "Fast and much more efficient than the previous leg of our trip"
Cons: "No other snack choice, just pretzel. Can we have some cookies?"
Pros: "The flight attendants were very courteous."
Cons: "Seats are way too close together. I am 6’ tall and if I wasn’t sitting with my rear pressed against the back of the seat, my knees were jammed into the seat in front of me. Zero elbow room. I’m fairly skinny and still thank god I had the aisle seat because with arms at my sides, my shoulders touched the small woman next to me and stuck into the aisle so that when the drink cart came by I had to physically lean toward the windows to get out of the way. No entertainment unless paid for, which is fine, except that the flight attendant and the announcements both stated that at least a movie was included. Outdated jet. No where to charge anything. Couldn’t work on my computer because to type, my elbow took up most of the other persons seat."
Pros: "Quiet flight."
Cons: "Our luggage didn’t make it to us in its entirety."
Pros: "Boarded on time. Smooth boarding. Departed on time. Landed on time."
Pros: "Easy going all the way"
Cons: "Having to run from one side of Denver International to the complete other side"
Pros: "I like how they found another flight and we didn't have to pay because we was originally early for the first flight"
Cons: "Didn't lik how we miss our flight because TSA took so long by checking every hand luggage padding us down and i flew with my baby and my disable mom"
Pros: "Everything went good. Crew was professional, flight was on time"
Cons: "Delayed. Missed connection. Happens too often. Moving my business to southwest."
Pros: "The flight wasn't too packed."
Cons: "My husband and I flew from Newark to Atlanta on 03/12/2017 with United. My husband is active duty military and Alicia assisted us with checking in our baggage. She was very kind and helpful. After retrieving our tickets, we went through Security and my goodness, the process at Newark is awful and TSA WAS EXTREMELY RUDE. That's besides the point. Our flight was delayed because the pilot was not there. Our departure was at 0605 and we didn't leave until 0630. Everyone boarded the plane and we were waiting for the pilot. Then the crew members were pretty rude and not friendly. I know it's an early bird flight but jeez, they can be a little nicer. One stewardess had high heel boots and literally would stomp up and down the aisle. Then she kept saying my purse was not under my seat which it clearly was. I don't know where else she'd like me to put it, maybe in the passengers seat in front of me. I would probably not fly United unless I have no other choice."
Pros: "All was handled beautifully!! Great flight and we arrived early!!"
Pros: "Great flight both ways of my trip. We arrived 20 minutes ahead of time on the way back. The crew was very courteous and I had a great experience with United."
Pros: "Smooth flight on time, attentive staff, easy on and easy off, and bags arrived quick at pickup."
Pros: "It was a newer plane, clean, staff was very courteous. There was not any entertainment and I did not purchase any food items. Over all it was my first flight on Frontier and it was fantastic."
Pros: "The crew personnel aboard the plane was friendly and the seats confortable."
Cons: "They made me pay $45 for a 16 inches carry on back that I have as my only luggage , because according to the counter employee, my handbag (purse) was too big so it was considered as a second carry on. I requested a waiver, because I’m an Army Veteran, a senior citizen, but it was denied by the counter employee."
Pros: "crew was good."
Cons: "Late boarding, slow boarding, line for take off, line for gate at arrival. Very unimpressed. No tv. No complimentary snacks or food. Seats have the smallest possible food tray. Seats uncomfortable."
Pros: "Flight landed 1 hr early. We were out of plane in 20 minutes"
Cons: "Check-in luggage is expensive"
Pros: "Quick boarding, and fair service"
Cons: "Nothing super fantastic to say, but also no real complaints!"
Pros: "fast boarding for my zone"
Cons: "the flight attendants on this flight had a lot of attitude straight away, one in particular. was rude to several passengers at boarding and deplaning. it was a redeye, but they kept the overhead light on the entire flight and talked at top volume for the entire time. no one in the rows around me slept because of this."
Pros: "Nothing"
Cons: "The flight had been delayed 4 1/2 hours. This was because they were waiting for another plane to arrive due to mechanical problems. The plane seating is cramped and no leg room. Nothing special about your flight attendant.."
Pros: "Nothing"
Cons: "Waiting on the tarmac for nearly an hour with no explanation. Flight crew was rude. Wouldn't serve water."
Cons: "They held us for two hours on the plane because their paper work was wrong, the flight attendants were rude and made everyone uncomfortable"
Pros: "Asked for random seating and scored A-1. Wow how great was that"
Pros: "The seating was the most comfortable and roomy since flying Spirit. Smooth flight."
Cons: "There are no complimentary beverages, not even water."
Pros: "Preparedness. Everything went smoothly."
Cons: "Not a very comfortable flight. Smashed in. Seats were incimfortable. But the flight was a short one."
Pros: "Nice crew"
Cons: "Every time I've flown with spirit there's been long delays. I understand it's a cheaper flight but they should still respect people's time a little bit more than they do. At least compensate us with something for the time we lose."
Pros: "flight was just fine"
Cons: "I paid for a seat upgrade I did not get... looked like first 2 rows were the large seats I was in row 8..."
Pros: "Great crew. It was really cool that someone won a $5000 voucher. I wish it was me, he was only one row in front of me, but still an awesome thing for an airline to do."
Cons: "We were on the same plane from Seatac, WA to Detroit to Atlanta, to Orlando, so no longer than 15 minute layovers. This meant no time to eat at airports and no time to charge devices. Since there was no in flight movie and nowhere to plug in anything on the plane, my son was extremely bored and it was stressful for me to keep him busy for 10 hours! On top of that, there were no in flight snacks and the food was overpriced. Also, for some reason, we didn't have seat assignments. It would have been nice to know ahead of time where we were sitting and not have the added inconvenience of having to get it at the gate."
Pros: "The crew were pleasant"
Cons: "I didn't like being delayed again and causing my ride from Atlanta to wait for me for almost 2 hours My luggage took 45 mins to come up to baggage claim"
Cons: "My chair was broken and freely reclined without pressing the button. This caused my chair to bounce whenever I changed seating positions. Probably not too safe. Flight was an hour late and included a 35 minute taxi once arriving at my destination."
Pros: "All but wish they would give a free cup of water."
Cons: "Pay for one little suitcase......terrible. Won't do it again."
Pros: "I had a good experience with everything and I am happy they were there ready to assist us when we miss our plane due to weather"