Find cheap flights from Michigan to Brussels

Cons: "Poor Flight and worst food and bad staff from Doha Airport. Worst food in qatar flight"

Pros: "The crew was amazing and seat very comfortable."
Cons: "If I did not have to spent night in Doha waiting for connecting flight."

Pros: "Service and entertainment"
Cons: "On boarding and on time departure"

Pros: "From new York to Doha flight seats are not that comfortable."

Cons: "Again very impressed with Qatar Airways service on the board"

Pros: "There’s a reason Qatar Airline is one of the top 10 airlines! Other airlines feed you pretzels and charge you for a blanket. Qatar feeds you numerous times throughout the flight and everything is as great as travel today can be."

Cons: "The luggage’s handler was probably throwing all the luggages around which cause my items to be broken. I have informed the counter staff of my fragile item yet I was shocked when I saw what has happened. I would appreciate if some compensation will be given."

Pros: "Crew was very friendly"

Pros: "The crew was amazing and welcoming and warm."
Cons: "The toilets was not clean and the boarding delayed without any explanation"

Pros: "Nothing"
Cons: "Poor service and flight was dirty"

Pros: "Departed on time. Courteous staff."
Cons: "I had a continuing flight in first class but was not allowed entrance to the first class lounge."

Pros: "Everything"
Cons: "Nothing"

Pros: "Flight attendant assigned to our area was very kind, welcomed us to the flight, and made us feel at home. Wish I had remembered her name."
Cons: "The boarding process was a bit out of the ordinary. We were invited to board then stood on the jet bridge then invited to come further down the jet bridge then waited for what no one knows. It was all very bizarre."

Pros: "More leg room, easy boarding and comfortable flight in economy"
Cons: "NA"

Pros: "Excellent crew and food."
Cons: "No WiFi."

Pros: "Business class was good Cabin crew service was impeccable Vegetarian meals were good Need more choices"
Cons: "Old aircraft Toilets were non functional but the crew kept them clean Entertainment systems were not functioning with remote Need complete overhaul of these Not enjoyable on a long flight"

Cons: "Did not make this flight. How can I confirm that my ticket is still valid for the return trip?"

Pros: "Service was excellent with very polite staff."
Cons: "Front seat anchors were right in the middle of the leg space in 777 which is kind of dumb for Boeing guys."

Pros: "Good staff and service"

Pros: "Friendly staff"
Cons: "The food was very poor"

Pros: "Great cabin crew"
Cons: "Crappy old style recliner seats in business class for a 6 hour flight. Not consistent with the Qatar brand"

Cons: "Cabin was too hot and not enough bathrooms."

Pros: "I liked everything from A to Z! the aircraft was spacious and new. The staff were very friendly and cooperative and attentive. the seat was comfortable and entertainment system was great!"

Cons: "same remark : Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."

Pros: "Nothing"
Cons: "Everything"

Pros: "I liked the organized boarding prosecution, everyone was seated by the boarding zone so there were no mess and no fight over who gets to go first in the plane. the food was good too, again vegetarian options and very good quality. I"

Cons: "Security. They sealed my iPad for special screening but didn't mention they needed kindle as well so I had to repeat security screening in Doha twice."

Pros: "They had a surprise business class update waiting for me. Wonderful experience."
Cons: "Nothing"

Cons: "Requested Asian vegetarian mean but available was non vegetarian. Led screen did not working."

Pros: "Checkin was really quick, needed to have some facilities for the passengers who have more than 8hrs layover."
Cons: "The crew was not efficient or always looking for shortcut. The specific person assigned never recommended or gave any information about the amenities available rather was waiting to be asked uneasily and was not polite at all. Need to be trained more effectively for such a 5 star airlines."

Cons: "You canceled our flight in the last minute. we were starting our holidays and missed one day included the booking reservation. We didn't get any refund regarding this issue. On the other hand, i booked my special meal and never received it."

Cons: "They make you close all the windows and outside lights after each meal. Want you to sleep most of the time so that you may not get up and stroll around or ask the crew any extra drinks, ice creams etc."

Cons: "Luggage was lost"

Pros: "-Great selection of movies, Ted talks, and games to view on individual screens, headphones were provided. - Blankets and pillows were provided to everyone, along with a kit with toothbrush, toothpaste, socks, and eye mask. - Adjustable head rest."
Cons: "- Tiny, cramped seats and aisles. I'd heard the Quatar has more leg room than other airlines. This is definitely not true. If the person in front of me reclined all the way, they crushed my knees and I'm only 5'7". - Bathrooms were dirty by 4 hours into the 14 hour flight. Sinks clogged, garbage can overflowing. Not just one bathroom. Gross. - Worst flight attendant service I've ever had, and I don't expect much since I've traveled a lot. Service was rushed, coffee cart for our side of plane never arrived, when I walked to the back to ask for some, they couldn't find the milk and made a fuss about looking for sugar. Lots of similar examples throughout the flight. - The baggage claim carousel number never appeared on the screens at IAD after landing. Other flights showed but not Quatar. We waited a while then walked around to check them all until we found the right carousel. Never seen this happen before. - One of our bags never appeared, so we waited until all luggage had come out and checked with the counter. They found our bag somewhere and brought it over after a 20 minute wait. No explanation given. Good thing we'd counted bags."

Pros: "Punctuality"
Cons: "Food quality - lot's of sugar in child meal. Entertainment system slow. We were forced to move the seats into upright position half an hour before landling on a night flight."

Pros: "/Comfort"
Cons: "price"

Pros: "Everything was great except Food and service comfort of the plane Cleanliness was superior"
Cons: "One crew member was a pain if you wanted ice you got 3 cubes ask for more he would ignore you. He was rud and nasty. I mentioned to other crew members they say just his way. If that is his way maybe he need find new job."

Pros: "Service was very good"

Pros: "It was a short flight, so no problems"

Cons: "There is nowhere in the airport to go for long layovers. The ticket counter didn't open until closer to the flight, without it I couldn't get inside to the Travelers Lounge, and spent most of my time in the entry area. I also was assigned a middle seat, which is even less fun than usual when you've been in India and your bowels are acting wonky."

Pros: "Crew was fantastic! Food was above average."
Cons: "Qatar Airways needs to abandon its draconian policies and disconnected, overy segregated procedures. Also, an allegedly five-star airline needs to upgrade aircraft which would make FlyDubai blush. No entertainment guys? Really?"

Pros: "Flight was on time"
Cons: "No food selection, USB ports didn't work, passenger who didn't want to sit in her assigned center seat created a fuss and I ended up voluntarily moving to another seat. Center seats are really tight, elbows are in the way of all passengers and if you are average height you have to turn your legs at angle to sit which infringes on other passengers' spaces. very uncomfortable. Aisle next to me is so small."

Pros: "The crew was amazing. Food was top notch, and, in business class, served to order anytime. The seats were comfortable and the supplied noise cancelling headphones were great. Pillow, blanket and pajamas supplied were all nice quality. Restrooms kept spotless through a very long flight. Best business class I have experienced on any airline."
Cons: "The one glitch was the entertainment system, which froze several times and needed to be re-booted."

Pros: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."

Pros: "Price and schedule"
Cons: "Food. Waiting place at Qatar airport. Arabian crew on board due to their non- friendly attitude."

Pros: "Easy flight. Great food. Friendly crew."
Cons: "Flight was late."

Pros: "The food and seats were very comfy."

Pros: "The plan really comfortable evreything was great"

Pros: "Some touch screen tv didn't work and some old style tv the audio didn't work. Flying 22hours like this can be difficult."

Pros: "All what you think :)"
Cons: "The place's we are sitting can be better"

Pros: "After we missed our flight, we were provided with terrible customer service."
Cons: "We were told to go to the wrong gate. After we missed our flight, we were charged 880 USD to book for the identical flight the following day. We were taken around in circles inside the airport. Absolutely unacceptable. Would not recommend."

Pros: "The flight attendants were very attentive."
Cons: "My screen, the screen next to me, and the two screens behind me were not working so I was left without entertainment for 9 hours."

Cons: "Change the mousse flavor, please. The hummus was terrible."

Pros: "Good food"
Cons: "poor customer service. They are always late and ground crew is not helpful at all"

Pros: "The food was great for airline food."
Cons: "I didn’t get upgraded to 1st class. ☺️"

Cons: "Turkish Airline lost one of my checked in bag! Never found it!"

Pros: "Crew was very good."
Cons: "I wasn’t able to get a simple luggage name tag after asking several staff employees. That’s crazy."

Cons: "Boarding was disorganized."

Pros: "The friendliness and the ease of flying alone."

Cons: "I nearly missed my connecting flight because of how poorly organized Ataturk airport is. Disembarking was extremely time consuming; there were few signs instructing connecting passengers where to go; and the employees of the airport were extremely unhelpful and gave conflicting information. I made my flight with only minutes to spare after going through two security and passport checkpoints and sprinting an entire wing of the airport. I will never fly through Ataturk (or anywhere in Turkey) again."

Pros: "Inflight entertainment"
Cons: "Boarding process did not respect travel privileges. Business and Star Alliance Gold members were shuttled en Mase with all other travelers. Process should be respected regardless of the destination."

Pros: "Boarding on time. Decent food. Relatively clean aircraft"
Cons: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."

Pros: "Everything"
Cons: "Nothing"

Pros: "we ware attisefy for are first time in bisness clas"

Cons: "Entertainment console was small and options were not great. Food was not so great. Breakfast was good."

Pros: "everything was perfect"

Pros: "Free upgrades are great, unfortunately rare."

Pros: "Everything was great but I particularly liked the meals."
Cons: "Our trip to Europe required three legs: Boston to Ljubljana, Slovenia; Slovenia to Barcelona; and Barcelona to Boston. Each leg required a plane change in Istanbul which added a lot of time to the trip and resulting jet lag. We knew this going in but were motivated by the very low fare. I don't think I'd do it again."

Pros: "We did not crash"
Cons: "Seat were tiny and uncomfortable. The customer service is wprst i have ever seen, complete disasters. The food made hospital food look good. It was terrible. I would never fly with them again."

Pros: "Timing was perfect without any unnecessary delay in transfer. Crew is quite helpful and food was pretty good for Economy class as was the leg room and footrest. Entertainment was excellent."

Pros: "Smooth flight, comfortable seats, crew was very catering and kind"
Cons: "The equipment on the plane needs some tuning up such as the screens tilting on their own (like falling down)"

Pros: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Cons: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."

Cons: "Could not order my special meal in advance, because of turkish airlines website problems, and ended up fasting"

Pros: "Nice crew. Boarding and deplane was fairly easy and quick."
Cons: "Seats in coach are quite close and became worse when people reclined."

Cons: "Flight was canceled and I missed all subsequent connections"

Pros: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
Cons: "The boarding process was a bit unorganized and took a long time as a result."

Pros: "The entertainment specially the Turkish airline safety part"
Cons: "for short trip no need for mugabelat before food"

Pros: "Movie selections. Larger displays. Comfortable seats. FOOTREST."
Cons: "When going from US to India, food was excellent. But when traveling from India to US, the food was not good at all."

Cons: "Staff is mean, impolite, and inefficient."

Pros: "The flight experience is really good. Good leg space. Great service. Great meal, most importantly they didn't mess up veg and nonveg preferences."
Cons: "On the flight from newyork to Istanbul and Istanbul to Mumbai leg space wasn't satisfactory."

Pros: "Movies on board"
Cons: "It was cancelled twice, and the third flight redirected to Bodrum, southern Tirkey. Should have taken us another route if Istanbul had a snowstorm. could have redirected us through Dubai to SFO, or Beijing to SFO."

Pros: "Service by the onboard crew was flawless. Food was excellent, and fully reclining seats in Business Class made a 13+ hour flight very comfortable."

Pros: "Food was very good"
Cons: "the smell of the airplain was very bad"

Cons: "Fantastic"

Pros: "Turkish crew members are usually very friendly."

Pros: "I like the overall trip!!"

Pros: "It was a pleasant experience,"

Pros: "Excellent"
Cons: "Everything good"

Pros: "Everything on the plane was great."
Cons: "The boarding area at the airport was overly crowded and hectic. It was really difficult to move around with two kids and a few bags."

Pros: "THENK YOU!"

Cons: "The seats on the second flight were smaller and we had no flight console (no movies, usb charge..)"

Pros: "The food and crew service"
Cons: "The leg room is really limited in the economy cabin"

Pros: "It was nice to receive a meal on such a short flight."

Pros: "The flight was comfortable and on time. My congratulations to THY for the management of the situation so well right after the confusion brought about by the coup d'etat attempt in Turkey. Thanks a lot!"
Cons: "The Sabiha Gökçen airport in Istanbul is discrageful, and changing flights there is always a horrible experience. But this is not, of course, the fault of THY. The airport is simply too small for the current number of flights."

Pros: "very nice flight."
Cons: "The vegetarian dish could not be arranged in this case, although it was totally the fault of the third party website"

Pros: "The flight was good. The boarding was appalling."
Cons: "There were enormous crowds at Sabiha Gökçen airport. The flight connections were late due to bad weather, and I nearly missed my connection to Brussels. There was no information and no help, and the gate was already closed. The people at the ground terminal knew no foreign languages. All they could say was 'I do not know. This is not my responsibility'. Completely disorganised."

Pros: "Food and boarding process"
Cons: "Lost luggages."

Pros: "Boarding was on time and departure as well."
Cons: "Entertainment in the whole plain did not work. At arrival we waited about 30 min before exiting the plain."

Pros: "Thats awesome"
Cons: "All personel it was good."

Pros: "Nothing!"
Cons: "Racists bastards!"

Cons: "Boarding of all economy passengers was done on first come and stand in line, first served basis with no zone separation. This caused aisle congestion. I was randomly asked to check in my standard size carry one although many passengers with larger bags were allowed to take them with them. Overall there was a lack of planned approach."

Pros: "Good crew, comfort and timing"
Cons: "I got what I expected"

Pros: "The food was excellent, and the crew was nice"
Cons: "There was a delay on the boarding and they didn't provide a reason."

Pros: "There were many comforts to the plane even in economy."
Cons: "There is little leg room in economy for someone over 5’11”"

Pros: "Entertainment on Detroit flight was great as well as the seating, food, and crew.."

Pros: "Great service, great crew! If available, will choose Lufthansa for my next flight! Friendly crew, smooth flying, great entertainment choices."

Pros: "The flight was smooth. The timing of the flight arrival and immigration was perfect. More than enough time to clear that process. The airline crew on board was professional and pleasaht"
Cons: "The seating was very close. Not enough room to sleep comfortably."

Cons: "Connection very very tight and stressful Had to run to connecting flight and just made it by <1 minute"

Cons: "Boarding was a zoo as the system was down -not very organized either. There was one crew member who was extremely rude and even as people boarded by her section did not greet people. Skipped a few rows with drinks and then told them there was no time to bring even a glass of water. Fortunately another crew member (who we also asked as they went by) brought water to those she had skipped who wanted it. My TV monitor was not working. Aging planes - need a thorough cleaning. The announcements were garbled and very difficult to hear."

Pros: "Crew. Courteous, engaging and supportive, of-course with a smile."
Cons: "Nothing on this flight"

Cons: "WiFi didn’t work most of flight and when it did required payment."

Pros: "Very pleasant experience. Seats were comfortable! Nice to get a pillow and blanket at each seat. Also that the tv had a space for a USB plug!"

Pros: "Crews were very friendly"

Pros: "Flight was on time, boarding went smoothly. Seats not too comfy, knee room seems to be shrinking with every flight (transatlantic routes mostly)."
Cons: "I like wathcing European movies (German, French, etc.) when flying LH, but unfortunately they rarely have English subtitles."

Pros: "I always had a great experience with Lufthansa."

Pros: "Great business class seats. Plenty of room and comfortable."

Pros: "The temperature was moderate, not as cold as ususl. Stewards were very nice."
Cons: "Our seats were at the very back and the flight was quite bumpy at times. It left a bit late due to passengers not showing up and having to remove luggage. They wouldn't allow my husband to use his backpack as a personal item he had to count it as a carryon despite others having more carryon items."

Pros: "food, entertainment and most of the crew was great"
Cons: "Early boarding and then got yelled at for showing up 3min after official boarding time on ticket. no air vents for each seat. massive heat in airplane while waiting for taxiing"

Cons: "Delay of 45 minutes made me almost miss my connecting flight."

Pros: "The service was fast. The employees were kind."

Cons: "Food on flight Detroit - Frankfurt was terrible."

Pros: "Crew was very helpful."
Cons: "Food for Indian vegetarian meal was very poor. Idea of chickpeas in transatlantic flight is not good! Crew did help out and offer another option!"

Cons: "the flight info was off"

Cons: "entertainment was not working! the flight to Frankfurt was late and I missed the connection to rome! crew told me to run for the connection but ad the gate they told me they had already put me on a later flight! no need to run like crazy across the airport if they had me already booked me on a later flight! missed my train connection in rome to bari...asked the airport lufthansa rep. to put me on a flight to bari but they told me they couldn't do it although there was a flight available!"

Pros: "Nothing"
Cons: "Airlines Front desk delay, long boarding , poor food"

Pros: "Plane was clean"
Cons: "no entertainment, cramped seats"

Cons: "Munich airport should be improved far more. it took more than 20 mins to find a toilette. they should install more toilette for the travellers."

Pros: "WiFi on long flight from Detroit to Frankfurt"

Pros: "Service is outstanding in economy and puts US airlines to shame. Lufthansa is the best way to fly to Europe."
Cons: "Clearing passport control in Frankfurt is very slow. The setup is not very good for a world class airport. You need to give yourself at least an hour."

Pros: "Tans it time to Amman is too long and that is the most distressing"

Pros: "Comfortalble trip"
Cons: "Boarding delay"

Cons: "Not well organized and food is unhealthy"

Pros: "The Lufthansa flight and crew were fantastic. Nice plane with amenities. It was far better than our return flight on Air Canada."
Cons: "My return on Air Canada."

Cons: "Being asked, when other passengers were around me, how much money I cary with me. This is a dangerous thing. I don't know whom I travel with, and I felt at risk knowing that other people know how much cash I have with me. Plus, the money were counted on the passageway to the plane, with people walking by. I strongly believe that you should change the method you ask and check passengers for cash. I heard other details that I shouldn't hear from another women who was also checked. What I ask is PRIVACY."

Pros: "The perfect assistance. We are very grateful, many thanks to the man who helped us in all we needed."

Pros: "Nice airport"
Cons: "Too cramped. Pay for all food and drinks. Cheesy! Sad!!"

Pros: "Drinks and food quality acceptable Well on time Very friendly crew"
Cons: "Seats comfort could have been better"

Pros: "Lufthansa service"
Cons: "No entertainment"

Pros: "The flight from DTW to FRA was made that much better by a particular flight attendant who actually remembered it was my first time flying. She checked with me personally as we were disembarking in FRA to see how my flight was. I unfortunately did not catch her name, but she was the highlight of the flight. If I fly again, I will definitely fly Lufthansa for flight crew like her. I skipped the evening meal as I was feeling unwell, but I had the breakfast. The fresh fruit, and especially the watermelon was delicious. There just wasn't enough of it."
Cons: "The seat cushion was rather stiff and made the 8-hour-long flight just a tad uncomfortable."

Pros: "On time and friendly crew"
Cons: "Seating"

Pros: "The food was good and the crew members were very friendly and caring."
Cons: "My flight was delayed by about 2 hours but we still made it to Germany with enough time to catch the Moscow flight and check out the duty free stores."

Cons: "Poor cabin crew behavior. Gate agent kind of reprimanded passengers to carry only one bag to cabin almost shouting at people in Frankfurt."

Pros: "The live streaming of the NBA finals game on the flight was excellent."
Cons: "The check in process was incredibly inefficient. I have never had to wait so long to check in my bags. The attendants were chatting and laughing while not helping customers and customers were unfairly taken from the middle of the line to jump the queue."

Pros: "Cheese sandwiches were good."
Cons: "Long delay of the flight due to weather conditions."

Cons: "Flight delayed and lost connection. 2 hours for rebooking"

Pros: "Boarding process, food and entertainment were excellent."
Cons: "Seats seemed a little small, even for economy."

Pros: "Food and eating with proper utensils, Brandy after dinner"
Cons: "Entrainment center glitch. Headphone quality."

Pros: "Great flight service, lots of good food, and plenty of fluids."

Pros: "Most of the aspects of flying"
Cons: "There is a fair amount of room for improvement when it comes to Lufthansa airplane food"

Pros: "Boarding was efficient and the crew were nice."
Cons: "the seating is horrible. it was the tightest seating I've ever experienced."

Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"

Pros: "The plane size & comfort was excellent. The staff were very friendly"
Cons: "N/A"

Pros: "Crew is excellent, polite and personal!"
Cons: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Pros: "Terrific hot breakfast in bus. class"
Cons: "Window did not darken like the others."

Pros: "The crew was professional & friendly"
Cons: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Cons: "Still don’t have my luggage yet"

Pros: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pros: "The crews were pretty great!"
Cons: "The regulating of the temperature."

Cons: "Boarding was crazy. Could not everyone in the gate area."

Pros: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Pros: "The crew was pleasant"
Cons: "Baggage checkin & flight boarding was slow & disorganized."

Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Cons: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Pros: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Cons: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Pros: "Nothing"
Cons: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Pros: "Seating is tight. The crew was great !"
Cons: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Cons: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."

Pros: "We got to Amsterdam on time"
Cons: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Pros: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Cons: "I would have to dream something up."

Pros: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Cons: "Boarding could be better"

Pros: "Crew where awesone and the choice of entertainment was fantastic"
Cons: "Seats way to close together"

Pros: "Face recognition was amazing"
Cons: "Too hot on plane"

Cons: "Still waiting to board after missing this connection had to be booked on another airline"

Pros: "The crew was efficient. Flight left on time. Food and wine served."
Cons: "No entertainment."

Pros: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Cons: "No complaints about anything."

Pros: "Comfort was better than on the previous Dash-8. Food was OK."
Cons: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Pros: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Pros: "Very friendly crew going out of way to assist in making trip comfortable"
Cons: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Pros: "The crew were hardworking, responsive, conscientious and friendly"
Cons: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Pros: "Nice flight, nice crew, and a nice experience."

Cons: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Pros: "The flight attendants could not do enough for you."
Cons: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Pros: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Cons: "Nothing!"

Pros: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Pros: "Great food"
Cons: "Sears we're toooo small"

Pros: "Airline staff good and professional"
Cons: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Pros: "I really like the spaciousness, the plug ins and general service"
Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

Pros: "Arriving more or less on time"
Cons: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Cons: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Pros: "Catering is ok"
Cons: "Seats comfort really old school"

Cons: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Pros: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Cons: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Pros: "Very good flight, excellent service and good food."

Pros: "Enough space good wine and on time"
Cons: "Nothing"

Pros: "We really liked the KLM people, from the check in crew to the flight attendants."

Cons: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."

Cons: "seats on Jet air flight are very uncomfortable"

Pros: "...The transfer at JFK was terrible"

Pros: "Crew was great. Plane felt good and clean."
Cons: "My flight from Gainesville to Charlotte, we had to deplane down plane steps. I was told we would have jetway every flight. I have had hip replacement and steep steps very uncomfortable. Unable to deplane down them with both purse and small carryon. Someone always has to help me carry my carryon plus theirs as there is no provision for help from the airline. American seems to be only airline to do this, I will have to reconsider flying with you in the future."

Pros: "Comfortable seats & fast boarding"

Pros: "Smooth ride"

Cons: "In a perfect world, no 2-hour delay."

Cons: "O prematurely had to check my carry on when there was room to bring it on board with me"

Pros: "Being bumped to first class."

Cons: "A small meal would have been appreciated for first class cabin. Al that was offered was a cookie."

Pros: "Accommodation to any concerns"

Pros: "The staff were polite and the pilot kept us on time. The flight wasn’t over booked and I was able to have an extra seat between myself and the other passenger in my row."
Cons: "That due to the Kayak purchase I had to wait until the last group to board."

Pros: "It was on time. I liked the head rests on the seats."

Pros: "Nothing"
Cons: "Many things Food Services Entertainment"

Cons: "There was a lot of announcements on the very early flight trying to get people to signup for a credit card...too early for all those unimportant announcements :("

Cons: "Disgusting attitude from the flight attendant. She laughed at me when i told her i was transgender"

Pros: "Perfect"

Pros: "Easy check in."
Cons: "Service staff was friendly enough; maybe I’m used to southwest. As someone who is anxious to fly smiling faces are always appreciate."

Pros: "Lots of legroom in the exit row"

Pros: "All good"

Pros: "The seats were comfortable, the entertainment selections in the screen on the seat back were great, loved that there was more than one outlet for plugging in devices to charge, the sunset/sunrise lighting effect was really near"
Cons: "I honestly cannot come up with something that I did not lie"

Cons: "The boarding passes I printed out at home could not be scanned at the airport. This also happened last time I flew. There are words printed thru the optical."

Cons: "Airbus seems to have completely minimalized all legroom for persons over 6 feet."

Pros: "Friendly, efficient"

Pros: "Nothing"
Cons: "The Flight was inconveniently delayed and all they offered us were some cheap snacks and soda. I was completely annoyed by the whole situation."

Pros: "The mobile updates were helpful and timely."
Cons: "The overhead space was smaller on this plane and as I learned on my trip to DTW my weekender carry-on would not fit with my shoes in it. Because of this, I pulled my shoes out and put them in a collapsible bag that fit under the seat in front of me along with my small personal bag as I had done on my previous flight. However, the gate agent would not allow me to board the plane and would not listen to my explainations at all as I tried to keep the boarding process moving along. She kept repeating "you have 3 bags" and made me steep out of line and check my carry-on (which I would then have to pick up at baggage claim). When I asked why I couldn't get out on the jetway like she had done for other passengers she said, " I only did that for airline employees" (quick happened to be a flight attendant from Spirit). My overall experience on both flights to and from Detroit was that the gate agents and flight attendants were the most unhelpful and rude airline employees I have delt with and I will stick to my preferred carrier, Delta, for my future flights back and forth to Detroit. They certainly make me feel like a valued customer when I fly them, which I did not feel with American."

Pros: "Boarding"
Cons: "Wait for Baggage and 20+ mins getting to gate after we landed"

Pros: "Sears are comfortable and the entertainment is great as well."
Cons: "Not much to dislike."

Pros: "Comfort"
Cons: "Nothing at all"

Pros: ". ."

Pros: "Flight was quick- onboard entertainment (streaming videos to your device) was cool...but the back of the plane is pretty bumpy and there was a lot of turbulance."

Pros: "All flights were on time. American Airlines personal is extremely friendly"

Pros: "Everything was on time"
Cons: "Not enough room between seats"

Pros: "Nice entertainment on new 737."
Cons: "But it is a 3-3 and there no room to sit cause we are hip to hip which means shoulders overlap shoulders. It is horrible. Avoid this plane at all costs. It's really bad. Pitch of leg room is barely OK but side to side they have sunk to a new low. The new plane doesn't blow any air. Terrible system. Really? That should be easy to fix."

Pros: "It's pretty rare I can sleep on a plane, but I actually got some rest; very grateful for that."
Cons: "At 6'7", basic coach on a 737 is painful on the knees. I realize I can exit row for an upcharge, but that's kind of messed up, isn't it?"

Pros: "Friendly staff"
Cons: "They lost my luggage and that was horrible but they delivered it to my hotel which was nice."

Pros: "Seats were comfortable, the plane was clean, and all flights left and landed as scheduled. Actually, they landed and unloaded is early! Would recommend if you don't mind paying extra $25 to check a bag."
Cons: "That no checked bags are included in the flight costs. They didn't hide this or surprise me, but just a dislike."

Pros: "Getting bumped to First Class"

Cons: "My first flight was canceled then they took it upon themselves to bump me off the next light and put me on the latest flight where I got there at 11 o'clock at night then on the way home it was delayed again I missed my connecting flight and then he put me on the latest flight again it was a complete nightmare"

Pros: "On time departure and arrival. Plane was clean and seating was not uncomfortable althouth they didn't recline very much. Short flight so it was o.k."

Pros: "The plane was clean, a/c worked well. Stewardesses offered food and drinks several times. Pilot repeatedly came over the intercom with updates on the flight."
Cons: "There was an annoying rattling noize coming from above my seat near the roof and wall."

Pros: "Plane was delayed repeatedly, then cancelled. I missed work and was originally offered a flight for twi days later. That wouldve been three days in an airport ? I had to purchase a room, taxi, and then spend the following day in the airport as that flight was repeatedly delayed. I booked a direct flight and was not rescheduled for such. Still waiting for reply from American Airlines. First time flying with this carrier and disappointed is an understatement."

Pros: "Loved that he was upfront with all of us that it would be a bumpy flight after about 20 minutes, which he was correct and very accurate."
Cons: "I thought his delivery sounded a little more "worrisome" than it needed to be. I thought that he could have expressed the same sentiment, while sounding more confident in his ability and more soothing for folks like me who despise turbulence:)"

Pros: "I enjoyed the whole experience. The staff was friendly and the plane was clean."
Cons: "Turbulence"

Pros: "It was successful."
Cons: "Nothing"

Pros: "The flight overall. Also, it landed early."
Cons: "In Charlotte, they had to deplane on the tarmac and my daughter had a crutch, so she had to sit on the steps to go down them."

Pros: "Timelines"
Cons: "Turbulence, not there fault"

Cons: "They changed my flight schedule. God my refund, but missed my business trip"

Cons: "Flight was canceled with no option to leave until the next day"

Cons: "Flight was changed without notice did NOT go to Charlotte instead flew Detroit to Dallas! To Tampa- a little out of the way. After we were checked in and ready to board I then got a call to notify me the flight was changed. Boarding was awful made me check small carry on when there was several open over-head compartments and several others were walking in with two + carry ons. How do you explain that? I will NEVER fly American Airlines again. The airplane from Dallas to Tampa was ancient, a little scary to even think it was still in the air. The air conditioning was minimal I could hear other passengers complaining it was extremely uncomfortable."

Pros: "The pilot got us home to Detroit!"
Cons: "Flight delay after flight delay after a terrible experience with Spirit and having to switch to your airline."

Cons: "American has never been reliable, and this time was no exception. 3 hour delay and they put me in a hotel 20mins away. Bobby was helpful though at getting me a new flight, but should have given more in food vouchers"

Pros: "Staff was prompt, pleasant and helpful"
Cons: "Delays due to mechanical issues."