Daily cleaning, installation of cabin HEPA filters
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Scores according to KAYAK customer reviews
Cons: "At boarding they went in two stages. First stage they called people to board by category first people that needed more time then families with small children etc. HOWEVER, the put all of us in an intermediate room and the door to the gate was closed. They passed everyone so when the gate door opened everyone were trying to get to the gate and there was no order. That was stupid to say the least. Turkish could have waited the couple of minutes needed to get the gate open!!! and save the hassle!"
Pros: "almost everything"
Cons: "Old entertainment system with no choice of movies"
Pros: "Again the service was amazing and great food in a 2 hr flight"
Pros: "It was a traumatic flight"
Cons: "The security check in Istanbul was humiliating and I haven’t received this kind of check in my life specially in a connection flight! In a disturbing way the check was in the gate only and includes separation between man and whomen then examination of our bodies with human hands , opening our bag , no shoes etc."
Pros: "I would recommend Turkish Airlines to anyone. Excellent food and personnel"
Pros: "Service from the crew at boarding and during the flight"
Cons: "The touch screen are old and not responding to the touch . Make it a little bit hard to watch, also quality is low."
Pros: "Great staff. Very nice"
Cons: "No entertainment. The seats were very close together offering little leg room."
Pros: "There was food and beverage service on this short flight"
Cons: "Confusing boarding arrangements. Had to go through security twice when simply changing planes, in transit, same airline. Late departure"
Pros: "Comfortable seats, good food and in flight entertainmen"
Cons: "Once again they were late to arrive to my connection (with them), we had to run to the gate, still had to wait for boarding, and when i got to Tel-Aviv i found out that one of my suitcases was left behind !!!"
Pros: "Food and drinks,"
Cons: "No USB outlets."
Cons: "There was no personal monitor to watch movies during the flight"
Pros: "A light meal."
Cons: "Very crowded -- good for the company. Delay in taking off."
Pros: "good entertainment system good legroom new airplane"
Cons: "lowered the food standards compared to previous flights flight was late"
Cons: "Again the take off was late in 45 min. Leg room could be better. Was very tight for my hight, 185 cm."
Cons: "They did not send the walker we brought with our group. It never left Istanbul and as a result one of our group members was severely injured!"
Pros: "This had to have been the best flight I ever had the attendents cater to you every need"
Cons: "The delay"
Cons: "Gate change not announced and when we asked at the desk, we were told "we are not the information booth!" Then it was a 90 minute wait to get through security."
Cons: "seats in economy far too close together ... nose to back of seat in front of me about 9 inches. when seat back was back."
Pros: "Food and entertainment"
Cons: "The ground crew couldn't speak English! I was part of a group and a friend of mine got wounded doing Ski. We simply couldn't communicate with the ground crew so they can arrange her with a seat that would match her medical condition. On board the plane, the (idiot) guy from the ground crew told us we can either take unfit seats or disembark. I find it very hard to believe I'll choose Turkish again..."
Cons: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"
Cons: "breakfast included stale rolls and not really anthing appealing but the crew insisted on waking everyone up for it! ! Maintenance of the aircraft cabin leaves much to be desired - toilets unclean seat reclining mechanism faulty."
Pros: "Overall it was a smooth flight except for few minor issues."
Cons: "I noticed there were one or two times where the host had a list of food specifications but the trolley itself didn't have the kosher or vegetarian meals as requested by the passengers."
Cons: "great delay without explanations"
Pros: "That the plane didn't crash."
Cons: "The seats were dirty and there was no entertainment system. In 2017 this is unacceptable."
Pros: "Service was ok , but not trying too much"
Cons: "Ask for some milk for my tea , I was egnored once ,second time got an answaer "there is non""
Cons: "The delay, the service, the fact that my bag was only delivered to me two days after I landed, and after receiving the bag I discovered that it had been opened and things were missing."
Pros: "This flight had good leg room. The entertainment appeared to be excellent--however I did not use it due to the serious delay and the fact we were flying from 3:00 to 5:00 AM..."
Cons: "Boarding/takeoff on this flight was additionally delayed over an hour. As above, on this leg of the return flight, we didn't receive the meals we initially ordered."
Pros: "You can easily trust Turkish Air to get you there on time and in relevant comfort. The staff are very nice and accommodating."
Cons: "The plane was a bit more cramped than for example, Singapore air. I also thought the boarding could be improved significantly by calling groups. Even though it was a small flight, the boarding was a bit of mayhem due to the fact that we had to shuttle to the plane."
Pros: "The service, food, efficiency"
Cons: "It seemed that the handling and leaving the plane took very long, probably due to airport services"
Pros: "Security at the Ataturk airport. Airtight and curious. No wonder terrorists could only strike outside."
Cons: "Departure time is always ten tative with Turkish. Even though they clearly were expecting a late departure, passengers weren't notified. When boarding time was pushed back 30 minutes, it was already 22 minutes overdue (and it started much later then eve n the pushed back time). Terrible standards/"
Pros: "The food and service"
Cons: "Connecting flight did not have my luggage from previous flight."
Pros: "Service, food and the entertainment system was great"
Pros: "Free food and movies for a 1.5 hour flight, amazing!!"
Pros: "Once on board flihht was fine."
Cons: "Had to board from tarmac up plane steps in the rain. Everyone got soaking wet. They should have some covering. Also some of my clothes in my suitcase arrived damp."
Cons: "Except the bad treatment in Istanbul connection to Tel Aviv which makes me reconsidering flying with the Turkish Air lines I have nothing serious to complain"
Pros: "Everyone was nice"
Cons: "No USB charger!"
Cons: "We were flying to JFK from TLV via IST. First flight was canceled and then re-scheduled after landing we were stuck for more than 3 hours inside airplane in Istanbul, then we were stuck inside the plane for 6 hours !!!!! Nightmare"
Pros: "The only good things was the food and service of the crew."
Cons: "The boarding was terrible, it delayed in more than 2 hours and no one was on the gate to say something, we just waited and waited"
Pros: "All flights were delayed because of late arrivals of plane"
Pros: "Pretty much nothing. I liked that nothing bad happened to my suitcase."
Cons: "I ordered vegan food on time and was told I will have vegan food on the flight, but for an unknown reason, my name was not on the list and I wasn't given any food. Not even the bread I have asked for from one of the crew members. Both boarding and leaving the plain were a hustle using a bus. The entertainment on the plain was beyond the worst one I have ever experienced. 8 radio channel that some of them are the same and some of them have one channel on one side and a different channel on the other. I had to use my earphones (only one of the pair) from my side and another set of earphones from the empty seat next to me, just to barely hear the same music. Also the plugs were not good, so eventually I gave that up too. POOR FLIGHT!"
Cons: "Another 7 hr delay and then the most crowded and stuffy airport without wifi - the hub! You can't even find a place to sit down for your 7hrs, except on the ground."
Cons: "Always delays with this airline! The service is poor and they do not even hide their hate for israelíes ."
Pros: "On time arrival and departure."
Cons: "Under the Covid circumstances, it was a good experience."
Pros: "great flight, good social distance and empty seats in between"
Cons: "really nothing, it was as good as possible in these times"
Cons: "Extremely frustrated. Upon booking my ticket, I was told it wouldn’t be a full flight. At no point did u receive any information alerting me that it was going to be a full flight. I was extremely uncomfortable due to COVID."
Cons: "Great flight all around."
Cons: "Seats are tiny"
Cons: "The inoperative TV screens should be repaired."
Pros: "Crew was great"
Pros: "Did a good job despite the weather during the flight"
Pros: "the plane was pretty empty"
Cons: "The times available were terrible!"
Pros: "The crew was amazing"
Cons: "Ran over 2 hours late with no explanation"
Cons: "The flight was delayed and it ended up being delayed for 4 hours and we had to take a cab to Detroit to catch our flight to Europe"
Pros: "Excellent crew!"
Cons: "Need better snacks."
Cons: "Seats did not match seat map"
Cons: "Took off late. Other than that very comfortable and great experience"
Cons: "Flighted delayed due to mechanical issues. Missed connecting 400pm flight. Next flight was 10:25 pm."
Cons: "There was no food or entertainment. There was a problem with the seat of the person in front of me. He couldn't keep his seat straight and his head was in my lap throughout the flight."
Pros: "Everything clicked from the start"
Cons: "This flight always arrived 25-30 minutes early...why cant delta post the correct arrival times?? My first class priority boxes did not come off first but near last and wet!? Bad handling but at least within the 20 minutes!"
Cons: "Didn’t get our beverage and snack till we were almost ready to land at Charlotte"
Cons: "Online check in didn’t work. Called Delta 800# and rep said I needed to wait till I got to airport. Airport rep said I needed to use the KLM flight number, not the Delta number.W"
Cons: "Terminal g18 is in the worst possible place. It is right smack in the middle of a food kiosk and restuarants with the ipad tables. You can't hear any announcements and boarding is just a cluster."
Cons: "Seats have no leg room!!!"
Cons: "Everything. Stinky, dirty cabin. No running water in the bathrooms. Delays on the tarmac."
Cons: "Platinum member. Flying with gold colleague. He was upgraded. I was 1 on the list, wirh 3 openings. Asked gate agent, and she said just take my seat. Asked attendant, she said same. So spent flight in last seat in back next to bathroom, while 2 comfort + seats were empty. Did not feel like a valued customer."
Pros: "Gate Agent was extremely helpful and compassionate regarding making sure our family (traveling with adolescent children)was accommodated ."
Cons: "It was very hot in the cabin during the flight. Several passengers noticed."
Pros: "Wonderful plane, delicious food, great variety of drinks. Lots of movies to select from"
Pros: "There was a medical emergency and the crew responded quickly and asked for onboard medical personnels. Wi-Fi was fast."
Cons: "Lack of snacks."
Pros: "Leg room and seats are very tight and I'm a small person."
Cons: "Coach class is very crowded."
Cons: "I didn’t like having to pay for bags and headphones."
Pros: "Smooth flight in time. Didn't realize would have to go thru another TSA security check point. Otherwise smooth flight, great communication from the captain."
Cons: "Cramped seats and the food wasn't that great. Plus final meal was served late which lead to quick eating and feeling rushed."
Pros: "Good in general."
Pros: "Good service, more leg room than American Airlines."
Cons: "Everything was good."
Pros: "I told the crew I had a short connection time at a far terminal and I was worried because my seat was in the rear of the aircraft and they were able to move me up closer to the front to ensure I got off the aircraft quickly to make my next flight. That was amazing."
Pros: "Friendly, helpful, kind, confident and easy going flight attendants really made this flight stand out. The seats in economy were comfy and new; the touch screen Tvs were updated and functioned properly. The snacks were healthier. Way to go, Delta! Keep it up!"
Cons: "The special meal I ordered was delivered to someone else. The entertainment system wasn't functioning properly and no English susbtiles we're offered for any of the movies, unlike my previous Delta flights (for some reason there were only Chinese)"
Cons: "no access to sky club"
Cons: "The boarding took a long time then when they called for the zone 3 they told us to hurry up. The steward was doing everything by hand motion. You couldn't hear what he was saying. The plane was extremely noisy and we asked what the noise was none of the crew answered. This is not the normal service that I am used to from Delta."
Cons: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."
Pros: "Nice and attentive staff, smooth on and off."
Cons: "NO ENTERTAINMENT no snacks on the second flight after an hr 24 layover AND 52 minutes delay, seat near the bathroom which smelled horrible"
Cons: "The plane was about 10 minutes late departing (not too bad), but the Entertainment System was down for the flight, meaning that in addition to entertainment, the USB and outlet charging was not working and you couldn't see current flight status."
Pros: "One of The crew members a guy from Texas was nice"
Cons: "The female crew Members were taking loudly and a lot during the flight it was difficult to sleep as a result. The food was low and very very bad"
Cons: "Efficient and comfortable all I ask for"
Pros: "Professional and efficient"
Cons: "I am 5'3". My feet never touch the floor, which is quite uncomfortable after about an hour."
Pros: "Boarding was quick and easy. Woot! For food on the SAN to JFK flight!"
Cons: "I hate that I booked and checked in early, but still had my seat assignment changed twice before boarding, and when I got to my seat, it was in front of the exit row, and my seat wouldn't recline. It was terribly uncomfortable"
Cons: "Flight was delayed substantially. Sat on the plan 40 minutes before taking off after already being 30 minutes delayed."
Cons: "No TVs for int'l flight, disorganized and chaotic boarding process, limited snack options"
Cons: "Even though all the seats weren't sold out I couldn't upgrade my seat afterwards"
Pros: "Delta is known to be one of the best airlines and they stand up to it in every flight."
Cons: "Food selection"
Pros: "The crew was very friendly and welcoming"
Cons: "The boarding process was pretty terrible and disorganized"
Cons: "That they would not cancel the flight two days prior"
Pros: "They had a great selection of movies, each passenger received a blanket and pillow without having to ask, the crew was friendly and professional, and the takeoff and landing were smooth."
Cons: "During the reservation process it seemed that the ticket included luggage, and only when I received the ticket I discovered that I had to pay 30 Euro extra, each way, to check in luggage. The ticket was by no means low-cost, so I don't understand why that wasn't included in the price. And the food could have been much better, I really couldn't eat anything and I usually like airline food... :) Thanks!"
Cons: "Not only was the flight hours late but there was practically no communication what was going on and what to expect."
Cons: "Seats don’t recline at all and wasn’t even offered water on a close to 3 hour flight. Bare bones service to be sure."
Pros: "One lady was so mean when I asked her a question ."
Cons: "Be more smiling and helping customers when needed"
Pros: "Tv, food, blanket with pillow"
Cons: "Everything was wonderful"
Pros: "Food was good"
Cons: "British airlines delayed flight to my transfer. Missed my transfer to Madrid and got one to London. Leaving from London my flight on British was delayed by 2 hours AGAIN. Not good."
Cons: "10 hour layover in Madrid was too long."
Pros: "Everything was fine and smooth"
Pros: "Nothing special."
Cons: "The seats are awful."
Pros: "Iberia cancelled my incoming flight to Madrid and put me on an earlier one, but refused to let me on the earlier flight to Bilboa, which made a long waiting time!"
Pros: "not enough leg room. Tray too small."
Cons: "the above"
Cons: "The attention to the passengers by the flight attendants. This applies only to one attendant that was not very helpful"
Pros: "So many movies!"
Pros: "The crew was amazing.The seats weren't bad but not super comfortable."
Cons: "The kosher food was excellent and delicious but cold.Our only complaint was that the boss of the crew laughing and making lots of noise when people were trying to sleep.It was great to see people so happy but not during sleep time.I loved the crew.They were very warm and friendly.Boarding was excell"
Pros: "Loved the staff. As far as my experience flying Iberia for the first time is concerned, the the staff was very attentive and courteous. The food was not bad either as it was pretty good and included many beverage options. Would like to see how they do for flights lasting longer than 8 hours. Mine was only about 5 and a half hours from Madrid to Tel Aviv."
Cons: "Pedí un resumen del vuelo para ver lo que compré y nunca me llegó."
Pros: "Flew with the company Iberia was very good service ,easy flight ,good food ,all liked"
Cons: "I wish there was a bigger selection of movies and tv-shows to watch."
Pros: "Cabin crew was friendly and efficient"
Cons: "Crappy plane for an international flight"
Pros: "Liked that each seat had its own screen for viewing and the selection of movies."
Cons: "We specifically paid and picked seats in advance towards the front of the plane and when we checked in at the counter the day of they reassigned us to different seats that they choose at the back of the plane without giving us any type of explanation for doing so. What was the point then in charging us extra to pick our seats?! Also when the person in front of you reclines their seat back you are left with very little room."
Cons: "Changed our seat without notification and didn't help. We talked to 4 gate agents, the boarding gate agent and 3 crews, and they didn't try to help, at all. The pillow had coffee stains and eye make up, even though they were wrap in plastic...."
Pros: "The entertainment system is pretty good. Touch screens work great, and you can charge your phone. The plane itself is fairly up-to-date, and the headrest is adjustable and very comfortable."
Cons: "I am 6' / 183cm and 210lbs / 95 kg. The seats are quite narrow, and little legroom. I don't think I'll fly them again."
Pros: "Nice staff"
Cons: "Tiny seats. Dirty and old plane. Vueling"
Pros: "Nothing, the trip was terrible, the seats were awful and I had no chance to change them as I had to contact the third party. On line booking and seats reservation weren’t possible either cause I wasn’t buying the tickets directly with the company."
Cons: "Anything, terrible flights as they gave us terrible seats."
Cons: "Not enough place on board. Very poor company"
Pros: "Good seat compared to other airlines"
Cons: "The USB connector in my seat didn’t work"
Pros: "On time, Very professional crew."
Cons: "Could not do online check-in."
Pros: "Arriving safely on time."
Cons: "Uncomfortable seats, unable to adjust temperature individually, huge temperature swings from hot to cold and back to hot, terrible food, impersonal crew service."
Cons: "No possibility to order kosher food on the site."
Pros: "Arrived 10 min early"
Cons: "I paid extra for a seat in the exit row and as soon as we took off someone from another row snuck into the exit row without paying and the flight attendants totally ignored him and he sat there the entire flight for free. They don’t give you so much as a glass of water for free and the luggage took 45 minutes to appear after landing. I certainly wouldn’t chose to fly them again if I had an alternative tho they are better than that horror Vueling whose seats were so close together that I was unable to sit with my legs straight because the leg room was so little."
Cons: "late departure from boston resulted in late arrival in madrid.More than 12 passengers missed the connecting flight to malaga by about ten minutes. iberia could have delayed the flight to malaga and its customers would have had a much better day."
Pros: "Excellent meal in premium economy. As good as business class on other airlines"
Cons: "Boarding process is excrutiating"
Pros: "Usually on time"
Cons: "Too crowd. Bad food. They do not clean at all between flights."
Pros: "Smoothest flight ever"
Cons: "No beverage of any sort offered"
Pros: "Ibrya is grayte"
Pros: "It was short."
Cons: "Staff was not attentive to customers needs."
Cons: "There is no room for legs he flight was not comfortable .For flight more 5 hours,a plane must be larger,than AB 319"
Pros: "Meal and drinks"
Cons: "Flight was extremely packed and 5 hours long. It was loterlly from hell."
Cons: "Airline switched to smaller plane after check-in, we were bumped off. Instead of direct flight from Madrid to Tel Aviv, we were routed through Vienna. Instead of 4.5 hours, it took us more than 12."
Pros: "My flight boarded easily, and left on time. The seats were comfortable, the food included a hot meal for dinner, and the entertainment available was varied. We even landed in Madrid a little early. Traveling is always trying, especially in coach. The Iberia experience was very pleasant."
Cons: "Nothing really stands out unless you want to make coach like 1st class for the same price"
Pros: "The movie selection was okay. The plane didn't crash. Our luggage arrived safely."
Cons: "The boarding process was disorganized and took very very long. Thus we left late. The crew wasn't particularly attentive. We were given seats in the last row and couldn't recline at all for the long flight. Since we booked our seats over six or seven months ago this was a disappointment. Because we were in the last row we got the food last. It wasn't particularly tasty. There was no choice in food. They just dropped some beef dish on or trays. The woman ahead was a vegetarian. The flight attendant told her her only option was to eat peanuts. Extra water was never offered. The breakfast sandwich with ham and cheese was inedible. It was cold and tasteless and difficult to chew. I've been on about 30 international flights. This was one of the three worst ever."
Cons: "The flight from Madrid to tel aviv was very crowded, no place to hand bag, the seat wasn't comfortable like in a low cost flight. The was no TV, not even music. To bad"
Cons: "NO HUBO ENTRETENIMIENTO, EL AVION NO LO TENIA. EL PASAJE SE SENTIA INTRANQUILO . Y ESO HACE QUEEL VIAJE RESULTE MUY MOLESTO. ALICIA"
Pros: "nothing good happens"
Cons: "the last truck (madrid - tel aviv) was not with the same airbus that the 3 others (tel aviv - madrid / madrid - buenos aires / buenos aires madrid)... it was like flying in low cost with food (even the chair could not go backwards...very bad the last one"
Cons: "The service in Newark airport"
Cons: "Food, my kids refused to eat."
Pros: "Entertainment system"
Pros: "A long but uneventful flight."
Cons: "Nothing really. The flight was fine."
Pros: "The seats are very comfortable."
Cons: "The Newark security people were ridiculously rude. The flight was delayed due to mismanagement of the gates, and yet they yelled as us, the folks standing in line (and not making a ruckus). The flight attendants seemed bored and were inattentive."
Pros: "The crew was amazing. The food was great. The entertainment was great."
Cons: "There was very little room for my legs and I couldn't rest my arm on the seat next to me since the person on my left took over. It made my flight much worse. It is difficult to fly overnight when you are so uncomfortable and the price was very high in the economy area."
Pros: "I liked it because the flight was not overbooked and I had plenty of space."
Cons: "I didn’t like that I had pain and I didn’t know if the crew had any pain medication."
Pros: "Seats had ample room. Crew was nice. Good choice of movies."
Cons: "There was a problem passenger and we all had to get off with all of our carry on, and then repeat the whole boarding process. Very inconvenient."
Cons: "Same as for the first flight segment"
Pros: "The avod system of movies was good and the channel 9 ATC was amazing to listen to."
Cons: "Multiple delays because of United crazy crew scheduling and a lazy flight crew. Flight attendants didn’t even give us the meals on a 12 hour flight. Worst flight ever."
Pros: "Food was pretty tasty."
Cons: "Flight was delayed, seats are just too close for a 10 hour flight."
Pros: "Was flying biz class and the audio wasn’t working. The flight attendant tried her best but only was able to reboot over and over again. But she didn’t offer a voucher or anything for the lack of a sound system."
Pros: "kosher meals were on plane. extra legroom was comfortable. Good choice of movies"
Cons: "We started to board on time and after group 1 boarded, they said they pulled the crew for a different flight and we needed to wait til 1:30 AM ( 2.5 hours delay) to board. Then 30 minutes later they called us back after finding another crew. It was very chaotic and made not sense"
Pros: "We left on time and got in a bit early leg room was ok for me."
Cons: "It's a long flight."
Pros: "Comfortable seats. Great multimedia"
Cons: "Food was good but they served same dish for dinner and breakfast"
Pros: "Short flight so not all questions applied"
Cons: "Too small seats"
Pros: "Spacy seats. Great entertainment. In time."
Cons: "Food could be better."
Pros: "New plane"
Cons: "Food was terrible the service wasn't great not even one the flight attendant walked by and offered bottles of water or dessert besides the 2 meals served. The restroom always were out of tissu paper and were not maintained."
Pros: "Flight entertainment Comfortable seats"
Cons: "The crew was not very nice. The electric plug didn't work"
Pros: "I was hesitant to travel with united but my flight was very comfortable and the 10 hour flight felt like 3. Smooth ride and landing. Thumps up to the captin I had a very good experience from the time I checked in in Ranold Regen till I arrived Tel Aviv"
Cons: "The food was not very good"
Cons: "Our flight was delayed so we were offered to get on an "earlier" flight. The "earlier" flight never left until 40 minutes AFTER our originally scheduled flight."
Cons: "Delay Food Service Plane equipment"
Pros: "The new business seat gives improved comfort. New airplane smell."
Cons: "Flight was late close to one hour because of catering. No prior notices - we were left to stand for more than an hour in front of gate. Surely and nasty elderly citizens made up the flight crew including pilots. About the same service you get from a Siberian gulag prison guard. No communications from pilots. Despite delays and turbulence we were kept in the dark."
Cons: "United organized boarding by zones (1, 2, 3, 4) where 1 is in the front of the aircraft (business) and 4 is at the back. While I appreciate that business travelers should have priority boarding, the order of coach is from front to back. It would be beneficial to begin coach boarding from the back to the front to reduce the traffic on the aisles."
Pros: "Flight left on time! No problem in OHare with transferring planes. Next flight also on time."
Pros: "Direct flight was convenient"
Cons: "The crew on the outbound leg of the trip was unprofessional loud and disrupted everyone's sleep."
Pros: "The landing was perfect"
Pros: "Crow was great , was very nice flight actually !"
Cons: "3 hour delay, water didn't work in bathroom so there was no washing my hands, bathroom old and dirty, seats old, mismatched and dirty. Essentially a terrible flight."
Pros: "Didn't take me long to rebook the flight when it got cancelled due to weather/pilots timing out"
Cons: "The way the whole thing was handled. I ended up flying on the 5th because of the issues with weather. My general problem was with the way the situation was handled. We shouldn't have boarded the plane on the 4th given the fact that the pilots were probably gonna time out anyway. Instead of wasting time, the protocol should've been to begin rebooking everybody to another flight. Just my two cents"
Pros: "I liked I got notified of the delay."
Cons: "The flight kept getting pushed back and no alternatives were provided. I was able to get on a different flight after sitting at the airport for 6 hours because the delay text came after I was just about to the airport. Very inconveniencing for traveling."
Cons: "We changed planes and was 5 hours late"
Pros: "Great flight."
Pros: "Very profesional crew with positive attitude Take off and landing within the planed time schedule"
Cons: "Not enough movies with Hebrew subtitles For people with hearing problems English subtitles for all movies can help"
Pros: "flight is OK + in business class"
Cons: "terrible delay..."
Cons: "Self boarding is really a mess. some staff members were barely speaking english. entertainment system can be upgraded ( larger screens)"
Cons: "I purchase the economy plus seat, hoping to get some sleep. But, the seat did not recline at all! It was so uncomfortable that I could not rest. This was not worth the extra $57 I paid."
Cons: "Flights were all delayed or cancelled"
Pros: "This is not a long flight (Grand Rapids, MI to Newark, NJ: just under 2 hours). There was a minor delay for departure of 20 minutes that Kayak and United kept us well aware of. The Grand Rapids, Ml airport is one of my new favorites -it's small, friendly, comfortable and quick and easy to navigate."
Cons: "Left about 15 minutes late. But we didn't miss any connections so everything turned out okay."
Cons: "Seats are a bit cramped"
Pros: "Smooth ride"
Cons: "Could not cross my legs Not enough room for food and diabetes kit Flight information would not load"
Pros: "Nowadays the gate closes 10 minutes before takeoff which really helps get the plane off on time as we can make connections. Some may not know this and find it frustrating. As a regular traveler I appreciate the move."
Pros: "Fast flight, on-time"
Cons: "Old plane, uncomfortable seats, really dirty looking bathroom"
Cons: "I cancelled it and it appears it didn't really cancel"
Cons: "Our plane was delayed leaving Grand Rapids. Once in Houston there was no gate available causing another 10 minute delay. All bags were required to be checked plane side so once we finally got off the plane it took another 10 minutes to get our bags. Many passengers had tight connections and had to rush to their next flight. My connection was already tight as it was - and I had to go to a completely different terminal very far from where I was to catch it. Five of us were on that flight connecting to San Diego. We finally made it to the gate. The plane was still there but the door was closed so we were not allowed to board. It was the last flight out so we were stranded in Houston overnight. This caused me to miss a very important medical appointment this morning - and to have to cancel client sessions leading to a significant loss of income."
Pros: "United always has the cleanest planes I've been on the offer a lot for what they have."
Cons: "Seats are a little tight. I'm a 6'4" male knees always in the back of a seat makes for an uncomfortable ride. However the seats are the most comfortable one been on in a nation wide travel."
Pros: "Non stop service Friendly, courteous personnel"
Cons: "Cost of the flight"
Cons: "Ride was quite bumpy Couldn't get an aisle seat."
Pros: "Great staff"
Airlines flying from Michigan to Israel have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights