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Pros: The gate crew were very responsive and told us accurate estimates about the delayed departure time. They even distributed snacks for us.

Cons: The flight crew was subpar. We had been delayed by 2 hours and they did nothing to assuage anyone’s frustrations. Service was minimal and lacklustre. In flight WiFi didn’t work with any streaming service. Plane was noisy and old. Seat was about worn through. Truly the worst in flight experience I can remember having domestically.

Pros: Flight attendant coughed in my face twice without covering her mouth while I was seated and she was passing out drinks and snacks

Pros: Good flight

Pros: It was a safe journey good rest and a very smooth operation

Cons: More vegan options

Cons: Spirit airlines is as cheap as they are on the front end because they have a ton of fees they charge on the backend, and it’s a 100% rip off. Very upsetting to know that the luggage is only 40 pounds And they charge for extra carry-on items.

Pros: Ok crew, n/a. Seats were hard

Pros: The flight was convenient and on time. The crew was pleasant.

Cons: The brand new plane is very small and cramped. There is no pocket and the tray table is minuscule.

Pros: Crew

Cons: I could not access the games the lady next to me, and others were playing. When I decided to watch movies the earphones were so small they kept falling out of my ears, and I am a small woman. It was a long flight from Tokyo to Dallas, and the lack of diversion became a major irritant.

Pros: Everything was great

Cons: Nothing

Cons: AC was way too cold

Pros: Not much crew stayed in back almost the whole 6 1/2 hr flight and seemed not to friendly

Cons: It would have been better if they had departed when they said they were going to after a delay. Flight was delayed first 1 hr then two more hours. The airline finally posted that it would depart a 4 PM and we didn't even start boarding until 5PM. Then they tried to rush us on so that everyone was standing on the HOT jetway for 10 min waiting to get on the plane. Plane didn't take off til 5:35 PM. Over all on this trip I had three flights that were delayed. I'll think twice before taking American Air again.

Cons: The time of the flight was super late. I wish we could have left earlier. All other aspects were fine.

Pros: The flight from Honolulu to San Francisco was great! Staff was amazing. Trip was smooth and very enjoyable.

Cons: The flight from San Francisco to Washington was horrible. Terribly overcrowded and i wasn’t offered a thing until 40 minutes till landing. Then the flight from Washington to Chattanooga was delayed over 2 hours. Which i understand safety comes first but it made for a very long two day trip back from Hawaii.

Pros: It was okay. I slept mostly. The crew was professional and friendly.

Cons: Even thought I got off a plane and direct to another I had to to go through security again. This meant I had no time to get any food or drink. I got to the new gate after boarding had started. Again, the flights were to close together.

Cons: Flight was over booked and 1 hr delay

Cons: Bag drop agent was not helpful.

Pros: Maria in Winnipeg tried to find me decent connections. She did book me into a hotel in Boston as I missed connection 3 times!!!!

Cons: Flights that arrive and leave on time. How can one plan a trip if flights are continually cancelled or delayed. Very frustrating and a very unhappy customer.

Pros: Crew were helpful and cheerful.

Cons: Flight on time! Missed connections. In hotel overnight. Missed the event I was travelling to attend!

Cons: It felt like the flight attendant had a long day. Chairs weren't super comfortable.

Pros: this is the airline

Pros: Nice crew

Cons: No leg room for 6’6” person.

Pros: Great crew, nice plane, awesome entertainment

Cons: Delayed and did not explain why

Pros: Good crew, on time flight and departure.

Pros: We left on time and arrived early. The seat in comfort class had excellent leg room.

Cons: The food was mediocre, to say the least.

Pros: Thanks for the monitors.

Cons: The crew seems tired.

Cons: Delayed and did not explain why

Pros: Bad experience I was sitting in the last row and half way through the flight one of the toilets got clogged and started to overflow and smell up the area. There was a puddle of water running down towards the isle and the crew member was telling her colleagues to leave it alone and let it run so she can see how bad it gets for when we land. Extremely unsanitary and unexceptable to travel with that smell and conditions. Plus to top it all off towards the end the overhead bin got jammed and I had to wait for someone to pop in open, again its unfortunate I had to go through this. Never again, I would not recommend spirit sorry.

Pros: Nothing

Cons: Everything. The entire airline needs to be shut down at this point.

Pros: Initial flight delayed twice which forced me to buy a new fare on spirit to New Orleans... I think I should be refunded on that fare.

Cons: Delay...

Pros: The crew were excellent.

Cons: No frills airline that nickel and dime you for everything. By the time you pay for luggage and seats, the fare was comparable to a better quality airline. Tight seating, uncomfortable seats, no way to charge your phone or tablet. May as well pay for another airline and be more comfortable.

Cons: Had to check my bag yet others brought on two bin sized pieces. Had to get seat assignment at the gate and rep was rather abrupt with instructions. Smell of fuel in the cabin. In last row which was uncomfortable

Pros: The head flight attendant was very nice and fun!! She made a delayed flight so much better. Plus, or pilot was great!

Cons: Im paid for confort. But give a economic. Maybe mix with golairline.

Cons: Delayed and did not explain why

Pros: Crew was very nice

Cons: Leaving on time

Pros: The plane had lots of leg room.

Cons: Punctuality. The plane left the gate more than 30 minutes after scheduled departure time.

Pros: Nothing

Cons: Delays, bumpy ride, narrow seats, no drinks.

Pros: The pilot told the passengers before the flight took off that there would be some turbulence. It was nice to know about it beforehand

Cons: The crew started serving first class passengers BEFORE boarding was complete, which forced the passengers who had not boarded yet to wait in line until service was complete. This sent a poor message to the economy class telling us we were not important customers

Pros: Clean, flight attendants very kind

Cons: The sits super uncomfortables

Pros: Crew did giveaway game for miles, were overall very nice and polite. Lots of leg room

Cons: Seats aren't incredibly comfortable

Pros: The flight was on time.

Cons: No entertainment, no complimentary water, tea or coffee. On magazines.

Pros: Price

Cons: Delayed, no info on when or why, app didn’t update to show delay, front desk people rude.

Cons: Delta Comfort isn’t so comfortable. Seats are too skinny.

Pros: nice crew and newer plane

Pros: Thanks for the monitors.

Cons: The crew seems tired.

Cons: Im paid for confort. But give a economic. Maybe mix with golairline.

Cons: Why are seats so small?

Cons: Paid for a seat with extra legroom, but passenger in next seat allowed small child to run back and forth in the legroom. Nothing was done when observed by crew

Pros: Clean airplane.

Cons: The in air internet is confusing and frustrating. Everyone around me was trying to figure out how to get on the internet. It’s a joke.

Pros: How quick American Airlines moves to keep people on time.

Cons: Nothing

Pros: Most uncomfortable plane that I've ever been on

Cons: Seat space

Cons: Flight was over booked and 1 hr delay

Cons: Kept getting delayed

Pros: Pilot is polite Flight is on time I git in earlier flight than my scheduled one Ground crew at check in counter is quite pleasant

Cons: Air craft is quite old Wish it could be newer

Pros: The crew on this flight was amazing, and boarding was right on time.

Cons: It was pretty hot on the airplane. Could have regulated the temperature a bit better.

Pros: It was a safe journey good rest and a very smooth operation

Cons: More vegan options

Cons: Delays both in DETROIT and a huge delay in Shanghai.

Pros: Maria in Winnipeg tried to find me decent connections. She did book me into a hotel in Boston as I missed connection 3 times!!!!

Cons: Flights that arrive and leave on time. How can one plan a trip if flights are continually cancelled or delayed. Very frustrating and a very unhappy customer.

Pros: Left right on time. Deplaned quickly because there were fewer bags

Cons: Reclining seats

Cons: Allow carry on for good pricr

Cons: have people helped with there bags so no heavy luggage falling on customers

Pros: Good crew

Cons: I mean it’s spirit so lots of things

Pros: Fast and efficient

Cons: Seats could be more comfortable. Especially head rest.

Pros: Audio should include easy listening, classical and good oldies

Cons: As above

Pros: Boarding was fairly fast and the the flight was on time.

Cons: I can’t complain. Flight wasn’t full so I had the row to myself. That being said, I find the seats are too close together. I am tall and never have enough leg room.

Pros: lie flat

Cons: cabin crew attentiveness

Pros: Good flight

Pros: On time, comfortable flight. Great crew and service.

Cons: Nothing. Everything was great.

Cons: I’m skinny and 5’2” and I felt squashed. Like I was in a dollhouse. The space is too small, it’s too uncomfortable. I couldn’t take my zip front sweater off. The seats and space are not proportional to humans.

Cons: Seats are terrible - need replacing-worn out; say like Queen Latina, setting on top of one another; absolutely no leg room!

Cons: Allow carry on for good pricr

Pros: We got there safely.

Cons: That old saying.....you get what you pay for.

Cons: If spirit would be like other airlines and offer even a drink without charging or something.

Pros: Crew was polite

Cons: Not lose luggage, have a better system in place to deal with system downs. PICK UP YOUR PHONES AND RETURN MESSAGES

Pros: Uncomfortable seats, rude employees

Cons: Flight was delayed for 8 hours

Cons: The flight could’ve taken off, and not been delayed for 12 hours. Ended up flying with a different airline. Needless to say I’ll never fly spirit again.

Cons: On the first leg going to FLL, the plane when landed tilted to the right on the pathway and then the pilot gain control of the plane back.