Daily cleaning, installation of cabin HEPA filters on flights from Grand Rapids to Ohio
|September||Best time to beat the crowds with an average 7% drop in price.|
|February||Most popular time to fly with an average 17% increase in price.|
Average price round-trip
|$320||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 3h 21m
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Scores according to KAYAK customer reviews
Cons: "We PAID $30/each to check 2 bags, both ways, so $120 total. Then at the gate, BOTH WAYS, Delta Gate Reps allowed people to check bags for FREE, & pick up at bag claim, just like WE PAID TO DO. NO MORE DELTA FOR US!"
Pros: "Seats were comfortable."
Cons: "We didn’t get offered a snack or drink."
Cons: "Food offered in first"
Cons: "They left without us. They could have waited a few minutes knowing we were on a delayed flight but didn't. They actually left early."
Pros: "There was plenty of space under the seat in front of me for my personal items."
Cons: "There was an issue with a part on the plane so the flight was delayed so it could get fixed before takeoff. That is not a big deal, I'd rather it be safe than on time. But the way crew and staff handled it was pretty unprofessional. No one seemed to know what was going on or what to do."
Pros: "Excellent flight - smooth, comfortable seats (exit row with lots of leg room), in-flight entertainment was great, snacks and drinks served when I needed. Got to Cincinnati earlier than expected. Couldn't have gone better really."
Cons: "I will say the flight to Orlando including an upcharge of $100 for a bag that was 10lbs overweight. I was INCREDIBLY frustrated at the crazy price. I understand fees would apply to overweight bags but $100???? Kind of ridiculous"
Pros: "Crew was awesome. Movie was awesome. Delta always comes through."
Pros: "Yes, everything was comfortable and the individual screens with current movies kept the kids occupied with minimal interruptions!"
Cons: "Honestly, while it would always be nice to have a little more leg room. I would like to fly a little more conveniently though as the back of the legs near the knees always gets pressure and cause swelling. Some form of foot rest with a stand might alleviate some of the pressure and ankle swelling."
Cons: "Plane too small to have any on board entertainment"
Cons: "The airport."
Pros: "WiFi on board."
Pros: "Short flight"
Cons: "Flight attendant was not willing to go above and beyond as he stated he would. My husband asked for a coke and the flight attendant told him he could only get water."
Cons: "This was my most uncomfortable flight ever. I am 94 years old and the seat was so cramped and small that the entire 3 hours were uncomfortable."
Pros: "Crew was pleasant. Boarding was fast and efficient, nobody bumrushed."
Cons: "The non-reclining seat right next to the bathroom door opening should not exist. I was miserable there; I swear everyone on the plane made sure to take a dump on this <2 hour flight. Also none of the windows on any of these small planes line up with the actual positions of seats and it sucks."
Pros: "Uneventful and on time"
Cons: "The seats did not recline/lean back. Especially on an overnight flight I was hoping to lean back a little to sleep."
Pros: "The service was excellent from boarding to inflight operations everyone seemed happy and made a honest attempt to be helpful and create an enjoyable experience for me and my Travel Partner."
Cons: "Plane was late coming in and my departure time was 30 minutes off schedule."
Pros: "Never got ticket or email or booking number. Called my bank they said charge still pending. I asked if they could cancel. Bank said yes. Told them to cancel and rebooked throught Delta website. Got eticet. But charge was not cancelled. At airport I had 2 tickets. Working with bank. Today gate agent gave me 1st ticket number. Used Kayak and delt never had this issue. Email not changed or misspelled."
Cons: "No eticket or booking number recieved."
Pros: "Great pilot.."
Cons: "Jam packed too small and the lady flight attendant was to bossy and not that welcoming, she was more interested in being more of a drill sergeant than the comfort of the passengers"
Pros: "Sky Lounge at SFO and onboard entertainment"
Pros: "Movie selection was great!"
Cons: "It was it little confusing that I booked with AeroMexico but it was really a Delta flight."
Cons: "The male flight attendant my section was very unpleasant to the elderly passengers in my area and just left me very uneasy about the flight"
Pros: "Everything was excellent"
Cons: "Excellent job and keep it up"
Pros: "Plane was far too tight. Very uncomfortable for taller individuals."
Pros: "The professionalism of Delta employees, timeliness of flt."
Pros: "Flight attendant insisted to take my jacket. She didn’t return led. I forgot jacket in Cincinnati"
Cons: "I need my jacket"
Pros: "Excellent job"
Pros: "Kept on time."
Cons: "The flight attendant was completely rude to me when I was getting a pacifier for my baby out of my luggage during boarding and all of the captains announcements were garbled, rapid and unable to understand."
Pros: "The Flight Personnel was extremely helpful and kind."
Pros: "The flight attendants were helpful, the flight was smooth."
Cons: "I was unable to check in online without a delta confirmation number and I had booked through west jet. The flight was delayed 40 min so I arrived later and I was removed from the flight. I got through security and customs with plenty of time and managed to get back on the flight. It was all around just annoying."
Pros: "Great experiencing getting on and off the plane"
Pros: "Everything else"
Cons: "No power to charge"
Pros: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled so we didn't have to run to catch our connecting flight."
Cons: "Everything was perfect. Nothing negative to report."
Pros: "This was a redeye flight that was very smooth."
Cons: "I had an aisle seat and a male flight attendant kept going up and down the aisle bumping my shoulder. If I were a big person I could understand the bumping. He was wider than the aisle. At last count he bumped me 7 times while I was trying to get some sleep on this 5 hour redeye flight. I was going to confront him on his next trip but finally fell asleep before then."
Pros: "Crew was good."
Cons: "Plane was late"
Pros: "The flight was bumpy because of storm but the pilots were expert at making the best of flying around it."
Pros: "Wonderful flight attendants"
Pros: "The crew was very competent and friendly."
Cons: "Insufficient seating area, no meal offered."
Pros: "Flight attendant was excellent and pilots did a great job with weather"
Cons: "Flight was delayed indefinitely. Delta supposedly booked me on united flight but made an error."
Pros: "Everything was great"
Cons: "Lost luggage,, will be delivered to our house"
Pros: "On time departure and slightly early arrival"
Cons: "Airline food is just so inadequate in every way."
Pros: "Not much to like since the flight was canceled."
Cons: "Flight was canceled. The system tried to automatically rebook us but gave us a new itinerary from our original departure point, apparently un aware that we had already left. So, we were stuck in Atlanta airport with no good way to our final destination. Instead of waiting for 22 hours for the next available flight, or driving for 7 hours from Atlanta to Cincinnati, we had to fly into another city and drive to Cincinnati from there AT OUR OWN EXPENSE. It was a rebooking nightmare."
Pros: "The crew was amazing. We had a two hour delay on the ground due to thunderstorms, but the pilot kept us informed and the flight attendants answered any questions and helped with everything. The pilot even walked down the isle asking people if they had any questions."
Cons: "We booked our tickets through American Express over 3 months before the flight. Delta has a new policy that these tickets are not allowed to have certain privileges that tickets purchased on their own site have. Unbeknown to us, one of these is the ability to select your seat. On the ride from CVG to FLL we were assigned seats in the back of the plane, but at least we were next to each other. On the way back, we were not assigned a seat at all. We arrived to the airport almost 4 hours before the flight and were still not assigned a seat and were told we would have to speak to the gate agent. Even we when spoke to the gate agent, they still did not have a seat. It was not until we had already started the boarding process that they called us up and told us that we were going to be sitting 5 rows apart, both in a middle seat."
Pros: "I have not flown Delta in more than 4 years and was pleasently surprised at how good the service was. Check in firendly, Boarding on time or before."
Pros: "Rebooked to Atlanta because of a delay."
Cons: "Delta notifications and Kayak notifications were giving me conflicting information, however once I arrived at the Houston airport a Delta representative clarified my issues."
Pros: "Quick flight time even though we left late."
Cons: "Needed larger plane. The passengers were smashed together in small seats."
Pros: "Clear instructions, clean plane, flight on time."
Cons: "Getting food service back on plains."
Pros: "They looked for 18 people to get off the plane because of weight restrictions and the process was very disorganized"
Pros: "Not much"
Cons: "Why no service in first class??? Cost cutting measure?"
Cons: "DCA poorly organized"
Pros: "Boarding was quick and well organized. Crew was friendly."
Cons: "By the time the snack service was completed, the plane was already descending and the crew had to pick up the service items before people had a chance to finish."
Pros: "I've been flying Spirit lately to save money, so know that this is my comparison. American Airlines staff were friendly and helpful, the website was easy to use for things such as changing seats and adding bags, and I really appreciate the updates from AA via email and text. I appreciate the snack."
Cons: "No complaints."
Pros: "Crew was nice. Plane was clean."
Cons: "There was a 1.5 hour weather delay."
Cons: "Seats could have been better and inflight entertainement missing"
Pros: "The seats were very comfortable and the staff was friendly"
Cons: "The flight was delayed in arrival to Chicago, so we were delayed in departure."
Cons: "No gogo WiFi"
Pros: "Second flight had more comfortable seating in comparison to our first flight."
Cons: "Most of the family were seating apart. I can't understand why?"
Pros: "Customer service"
Pros: "Plane was a little bigger from Grand Rapids and they moved us around to balance the plane and a lot of us got better seats."
Pros: "I like the fact that I made it to London alive. The turbulence was so bad and the pilot never came on and reassured us I was shaking and nervous all the way across the ocean"
Cons: "The boarding issue to me is a big problem you should put the conditions of the ticket up front and center for example boarding last when you are on an international flight with bags that need to be put in the overhead is a big problem having to pay for each seed internationally for each leg of the trip made my ticket just as expensive as if I had bought it from a regular company never again will I use your service rip off rip off. Once you buy the ticket then you send clarification letting the passenger know they have no rights I had no right to anything I was wondering if they were going to tell me I had to clean the plane in order to be transported from New York to Spain. A satisfied customer is a repeat customer you got over on me once but never again"
Pros: "Flight was on time."
Cons: "It’s a commuter. It’s tiny. In flight left trash with us till plane was about to land. Pilots seemed inexperienced. Landing was hard, braking was hard approach was awkward and it was a beautiful day with no wind. Pilot shortage isn’t helping the regionals."
Pros: "Nothing about the flight we screwed around before takeoff, in the air as well as on the ground. Wasted an hour and a half, missed my connection"
Cons: "Seat was uncomfortable, no entertainment, barely a snack. Sadness."
Cons: "A two-stop flight turned into a three-stop flight and lost connecting flights!"
Cons: "Flight delayed multiple times and then again upon landing at destination."
Cons: "Boarded the flight before the pilot had been brought over to JFK from LGA, we sat on the jetway waiting for him to arrive for 45 minutes without the air on."
Pros: "I liked that we were given cookies with our drinks that was a nice touch. I also enjoyed that it was a very quick flight from Dallas to Cincinnati. Shout out to the crew members, they work really hard to help us feel comfortable."
Cons: "The sound of the turbo engine in the beginning made my head feel really dizzy, but the buzzing went away after a while. Other than that, I think that the tiny planes should still have some sort of entertainment, even if it's just a single movie playing for all to watch."
Cons: "Qantas would not let me upgrade at 24 hours into Business Class. They wanted me to buy a whole new ticket. All other international flights I take allow me to pay for an upgrade within 24 hours of the flight for around $2000."
Pros: "Only good thing about the flight is the price."
Cons: "I do not like the two hour delay, after a hour maybe consider getting another plane."
Cons: "The crew was rude."
Pros: "Boarding and flight were on time."
Pros: "The flight was quick once we took off!"
Cons: "I did not enjoy the long wait for the flight. It was delayed about 3 times, which put us back about 2 hours. T"
Pros: "Quick flight"
Cons: "seating too small."
Cons: "If media is not working, at least offer complimentary wifi. You'd expect that type of service at a restaurant or...literally anywhere you put your money."
Pros: "Smooth at GRR. A little Delay in CLT. It was a good experience because we weren't on a deadline to be somewhere."
Pros: "Smooth ride and friendly helpful airline atendents."
Pros: "The entertainment was a new release movie - liked that. The food was okay."
Cons: "Seats not comfortable, especially for a 7 hour trip! My tray table broke and would not close. I informed a stewardess and she apologized for the inconvenience and did her best to duct tape it shut (twice). It's an old plane, I would not recommend for a flight more than 2 hours. Wasn't greeted at boarding. Had to interrupt staff to ask which side of plane I should walk down to get to my seat. I paid extra for 12th row - waste of money!"
Pros: "Broken down into more groups - ok I guess..."
Cons: "No way to know who was up next, who was in line for what number - should have corraling stations (some airlines have this) where you gather based on your number and can move out of the way for others. Getting onto the plan was awful - the aisle are SO TINY - I'm 5'6" tall and 140 lbs, trying to roll a small back through the aisle, and it was impossible not to hit 14 people. It's like you have to go to class on how to walk through the aisle and not be an idiot."
Pros: "Crew was extremely nice. I dont' like to fly and the take off was so rough, I spent the whole flight in the bathroom. The flight attendant gave me ginger ale and pretzels and let me sit in the back so i didn't have to go back and forth. The other flight attendant had aroma therapy that helped a lot but i was just too freaked out. Those two made the flight as nice as possible."
Cons: "Very rough take off but that is mother nature not the air line :) Took off almost an hour late. LAX scheduled too many flight to land at the same time, Had to wait on the runway in Reno."
Pros: "The friendly flight attendant."
Cons: "The flight was late boarding and leaving Dallas but we arrived on time. And the plane is very narrow. Two ladies with hips sitting next to each other can be uncomfortable."
Cons: "The flight out of Dallas was delayed. We hustled to our last gate and the person was incredibly rude about last call a d is just arriving to the gate..."
Pros: "The gentleman at the departure desk was first rate. Polite and accommodating he was just what you would expect from an airline. Especially American Airlines. The crew was the same and I was happy to have decided to use AA."
Cons: "The departure was delayed approximately an hour."
Cons: "Maintenance delay caused me a 4 hour delay getting home on a work night. Going to be a long day tomorrow. Switched connector to United."
Cons: "Baggage claim took extremely long time. It took a while before the baggage crew even became aware of situation."
Cons: "The airlines cancelled my flight. I had an early morning meeting in Sydney so I couldn't fly out on the only other Qantas flight (which was 2 hours earlier than my scheduled). Spent 4 hours on hold with American and Qantas before being rebooked for the following day. Had to pay for another night's lodging and food."
Pros: "On time, courteous ground and flight crew"
Cons: "Tight seating, refreshment service"
Pros: "The flight crew was exetrmely helpful"
Cons: "Even for a more room seat it was a bit tight"
Cons: "Crew didn't smile much."
Pros: "The flight was fine - once I was on it."
Cons: "Thanks to weather (what weather?), the Friday 8 flight was canceled. My only chance to get to Cincinnati "on time" was to take a 6am two-part flight from Newark via Charlotte, arriving in Cincinnati at 1pm. All around the American Airlines section you could hear people say that flights had been canceled like this all week. I did not have time in Cincinnati to do half the things I wanted to do, and I had so little sleep on Friday night that I had to spend too much of my first Cincinnati night in bed trying to catch up with lost sleep, Thanks, American! This was to have been the head-clearing out-of-town break I sorely needed after a period of over-intense work."
Cons: "The fact that there was no Air condition on the plane and none or the american airlines staff or crew realise this till the flight was well on its way, that cause a lil stir on the flight with the heat as well the air hostess wasnt mindfull and helpfull enuff to give more beverages or ice to try and help the situation .... one cabin attendant eventually came with some damped wipes on a tray ,but was handing it out with his bare hands that was very distasteful and unsanitary"
Pros: "The flight was comfortable and went smoothly."
Cons: "Connection in Paris was very difficult. The gate arrival in Paris was extremely far from the connecting flight, Niki, to Vienna. Though I had several hours in between, it was a completely different airport and I almost didn't make the flight. The automatic information scanners gave incorrect directions, and the personnel at the airport were not helpful."
Pros: "Friendly crew Friendly Gate Staff Super fast boarding"
Cons: "Seats were tight Overpriced upsell for “preferred” seating"
Pros: "It was turbulent without warning"
Pros: "Boarded on time. Smooth boarding. Departed on time. Landed on time."
Cons: "My checked luggage didn’t make it to cincinnati"
Cons: "Pay for food, cold on plane entire time, everyone bundled up in blankets, jackets but staff friendly"
Pros: "Plenty of room, great cabin service"
Cons: "Plane was way late, several gate changes had me chasing my tail in Chicago...and that is not a friendly airport for incoming international flights on a good day."
Pros: "Easy going all the way"
Cons: "Having to run from one side of Denver International to the complete other side"
Cons: "The wireless connection was super spotty"
Pros: "Flight attendants"
Cons: "United app would not work both ways. Have to pay for wifi."
Pros: "Short flight so not all questions applied"
Cons: "Too small seats"
Cons: "They said it was due to weather but my wife flew out of Texas with now issues.... we were to meet up and couldn't till much later, no big deal that I pay for a vacation and have to start it late..."
Pros: "The crew was amazing. I was traveling alone with an infant and since the flight wasn't full, the ticketing agent moved seats around and gave me an entire row! It was so nice to have the extra space with all my things and to get up freely when needing to change my sons diaper. There was also a changing table in the bathroom which was much needed."
Pros: "Flight left on time! No problem in OHare with transferring planes. Next flight also on time."
Cons: "Delayed. Missed connection. Happens too often. Moving my business to southwest."
Cons: "3 hour delay, water didn't work in bathroom so there was no washing my hands, bathroom old and dirty, seats old, mismatched and dirty. Essentially a terrible flight."
Cons: "We changed planes and was 5 hours late"
Pros: "On time performance"
Cons: "Wifi login process is complicated"
Pros: "Never will fly United again. First flight left early and we missed it.second re-flight arrived late to get us so we arrived too late to get our next flight. Here we are spending all our money in airports and a cheap motel in Chicago in the rain instead of being in Florida with our family."
Pros: "Great flight."
Pros: "Flight crew were very nice"
Cons: "The flight left an hour and 15 minutes after the scheduled time."
Cons: "I purchase the economy plus seat, hoping to get some sleep. But, the seat did not recline at all! It was so uncomfortable that I could not rest. This was not worth the extra $57 I paid."
Pros: "The flight attendant was excellent. Much better than most of your other ones."
Pros: "The gate agent was so nice and polite my connecting flight was late but he still allowed me to grab something to drink. He saved my life I had been sick since I left Dallas and needed something as I felt i was maybe dehydrated."
Cons: "My Stewardess on the flight seem despondent. I am for some coffee she replied that they had that in first class but it was crazy cause I just looked thru the pamphlet and it said Now Serving Illy coffee which I love. Then I saw her give another passenger a cup of coffee she looked at me with an attitude like I just made that... Then she brought it. This was crazy because if she wasn't black I would have called her racist then again done black people are racist to they own..SMH"
Cons: "They lost my bag.. I checked two bags and one bag did not make it on my flight. Very frustrated."
Cons: "Flights were all delayed or cancelled"
Cons: "Multiple delays and gate changes; chaotic boarding; shabby plane condition (bathroom looked held together with duct tape)."
Pros: "This is not a long flight (Grand Rapids, MI to Newark, NJ: just under 2 hours). There was a minor delay for departure of 20 minutes that Kayak and United kept us well aware of. The Grand Rapids, Ml airport is one of my new favorites -it's small, friendly, comfortable and quick and easy to navigate."
Cons: "Very uncomfortable seats on CRJ700. Bottom was fine, but seatback had ZERO padding."
Cons: "Left about 15 minutes late. But we didn't miss any connections so everything turned out okay."
Cons: "Boarding went quickly but then waited almost 35 minutes on the plane to take off. Once the plane landed there was again a wait to pull into the gate. Spent more time waiting on the plane than the flight itself."
Pros: "That trip was great to Housto!"
Pros: "Nowadays the gate closes 10 minutes before takeoff which really helps get the plane off on time as we can make connections. Some may not know this and find it frustrating. As a regular traveler I appreciate the move."
Pros: "Fast flight, on-time"
Cons: "Old plane, uncomfortable seats, really dirty looking bathroom"
Pros: "Conplimentary drinks and flight time. Most everything was generally fantastic"
Cons: "Choice of snacks."
Cons: "I cancelled it and it appears it didn't really cancel"
Cons: "Our plane was delayed leaving Grand Rapids. Once in Houston there was no gate available causing another 10 minute delay. All bags were required to be checked plane side so once we finally got off the plane it took another 10 minutes to get our bags. Many passengers had tight connections and had to rush to their next flight. My connection was already tight as it was - and I had to go to a completely different terminal very far from where I was to catch it. Five of us were on that flight connecting to San Diego. We finally made it to the gate. The plane was still there but the door was closed so we were not allowed to board. It was the last flight out so we were stranded in Houston overnight. This caused me to miss a very important medical appointment this morning - and to have to cancel client sessions leading to a significant loss of income."
Pros: "United always has the cleanest planes I've been on the offer a lot for what they have."
Cons: "Seats are a little tight. I'm a 6'4" male knees always in the back of a seat makes for an uncomfortable ride. However the seats are the most comfortable one been on in a nation wide travel."
Pros: "The boarding staff in the airport were excellent and very helpful. Wish I would have got the gate attendant name because she was great. There was a 30 minute delay for departure due to a maintenance issue but we arrived in Cincinnati only 10 minutes late."
Cons: "The aircraft was very cramped and uncomfortable the seats were terrible. The flight crew was being very unprofessional laughing and giggling while giving the mandatory safety instructions. The pilots did a great job getting us to Cincinnati only 10 minutes late after 30 minute delay in DC"
Pros: "Non stop service Friendly, courteous personnel"
Cons: "Cost of the flight"
Pros: "Crew was fine!"
Cons: "We boarded on time but had to wait about 25 extra minutes because luggage went to to wrong gate for wrong plane. My luggage was not there when I arrived and the next day I still don't have it."
Pros: "The stewardess offered me a free refil"
Cons: "No wifi, we sat 15 feet from the gate for 15 min waiting for someone to move the jet bridge. Did they not know we were showing up? Was it a surprise? Then I had to wait 30 more minutes for my luggage to arrive."
Pros: "Great staff"
Cons: "t was delayed without informing me i stay in airport 6hours"
Pros: "On time, actually early love that."
Cons: "Don't even get pretzels I though United way going to upgrade food service? Maybe just if you want to pay extra?"
Pros: "Very much on time!! Love the punctuality!!"
Pros: "It was clean and the stewardesses were nice."
Cons: "I curbside checked my bag, and when I got to Cincinnati, it never got off the plane. I had to ask several times for them to go back into the plane and look again. They finally did and found it. But it was just a nightmare."
Pros: "We had a good trip. Thank You All"
Cons: "It was delayed for about 9hrs... I was supposed to catch up with my friend, but I could not make it.. Although Frontier staff offered me vouchers for food ($15) and the future flight ($200), still it was really disappointing."
Cons: "Comfortness of seating"
Cons: "The flight was delayed three hours and information was not made available until after we arrived at the airport. This made for a very long and avoidable wait."
Pros: "Flight departed on time and arrived early. Smooth touch down too!"
Cons: "Excessive baggage fees."
Pros: "Awesome flight attendants!!! Will fly again because of them (but with lots of cushion under my butt!) wheelchair attendant lost my backpack."
Pros: "Great personable crew made the flight better than it was!"
Pros: "The flight crew was nice and we landed safely."
Cons: "Everything leading up to boarding the plane was absolutely awful."
Pros: "Fast boarding"
Cons: "Pilot didn't show and he airline gave poor reasons why."
Cons: "No Wifi... No outlets to charge phones, or electronics"
Cons: "A free drink and pretzels after waiting 1.5 hours at gate and on plane would have gone a long way."
Pros: "all staff were,very nice and polite to everyone and the plane was almost full"
Cons: "I was unable to download the ticket of my minor age 14 child so on arrival at the airport I told the bag check person he gave us a copy of our ticket for boarding as I showed him we had checked in already but could not see his ticket we were TSA pre checked went on to that area with line I went first using my app boarding pass but they would not let the child in saying his,ticket was not present checked TSA but it was when i checked him in,so we had to go through a 45 + min line a second time. very inconvenient almost making us late for flight."
Pros: "On Time. Smooth flight."
Cons: "They were late with our plane. Once we boarded there was a maintenance issue that had to be fixed while we sat on the plane. The plane was dirty. The tray tables were small and no locks/ the attendant asked me to make sure my 9month old boy didn't play with it as it "annoys patrons" however they put it low and easy reach. One flight attendant was rude and the other was great."
Cons: "The 8 hour delay"
Cons: "I arrived at DAI at 6 am for a 7:35 AM flight today to CVG. The line probably had over 300 ppl in it! The Frontier staff kept telling everyone to get in line. What she should have been asking is where they were going, as not everyone needed to get in that terribly long line! After realizing I didn't need to be in the line, I got out, went to the kiosk (most of which were unused) , got my boarding pass and on I went to TSA. You need more staff, and staff who know how to manage the crowds to make this run more efficiently."
Pros: "I like that the pilots were careful of the storms around us. Flew around the worst. Approached the airport with the least turbulence. Our flight was 45 minutes late, but that was because the plane coming in was 45 min late. An airline can not control the weather, but I do appreciate knowing they take the safest precautions even if it costs more for fuel to fly around the storms. The plane was clean. The stewards were pleasant and smiled."
Cons: "I hate being nickeled and dimed. I think Frontier did make one change since my last flight. They gave someone a free glass of water - which I think was a good compromise. I don't mind being charged for drinks - even sodas - but water is too basic when poured into a glass. I did like if we had to pay for overhead luggage at least we boarded first to be able to store it. Although, being charged for a piece of overhead luggage to the point of adding $70 to the ticket for roundtrip - may remove Frontier from my idea of being a budget airline. Southwest with free luggage still looks good to me."
Pros: "After reading a number of the negative responses posted by of other travelers I went back and looked at the initial booking: dates, times, upgrades and fares for our two round trip tickets. I can only explain the difference in our positive experience and their bad ones in that by making my initial choices on those specific dates and times and that by choosing to purchase the upgrade we had a good outcome. It’s the business model, if you use a site like Kayak use the filters. If you choose the lowest price as your default you get what you pay. Actually, about a week prior to our round trip my wife had flown to San Diego one-way and that one-way ticket actually cost her about $3 more on a different carrier than both of our two round trip tickets combined (before the upgrades) on Frontier. Had I been stuck in the back of the plane, in a middle seat, without priority “zone 1” boarding and had I been surprised with having to pay extra for both our checked and carry-on baggage at the counter I would not have been a happy camper either. I guess if you start out the process by only looking for the (best/ lowest?) price, then it comes down to this; what is more painful, paying for the upgrades or the hell of the cattle car."
Pros: "Crew was nice"
Cons: "Every part of the experience was bare bones. If I was going to do a really short flight it would work but I will likely not use frontier for anything over 2 hours in the future. And the bags thing that everyone else said"
Pros: "The cheap flight"
Cons: "No wifi no tv sears uncomfortable workers didn't seem happy"
Cons: "Frontier cancelled my flight two hours before I was going to leave for the airport. When I called, the best they could do was offer me a flight leaving the next evening. They told me the flight was cancelled due to "air traffic control reasons." I ended up having to book another flight, leaving at the same time from the same airport on a different airline, at about three times the cost of my original airfare. I will never attempt to fly Frontier again."
Pros: "I liked that the back of the plane filled first. The check-in at the airport went quickly and that was very nice."
Cons: "I did not like having to pay for a carry on. I agree with some other comments that adding that cost to the ticket price makes other airlines cost about the same."
Pros: "Straight flight"
Cons: "I tried numerous times hours before my flight to check-in using the fly frontier website. It never worked. I arrived at the airport an hour and a half early. With bus delays, I walked up to the ticket counter at 9:24pm to retrieve my ticket. Flight leaves at 10:00pm. The attendant tells me I missed my flight by 9min because you have to check in at least 45min early and that there was no way I could board. I asked if the plane had already left, he said that it had not. No good answer as to why I couldn't be accommodated. I explained my qualms about the online check-in but it was pointless. I had to fly with another airline which costs me $367.00 to book. Terrible customer service and no leeway or understanding whatsoever."
Pros: "Low fare."
Cons: "No reclining seats, tight seat spacing, pay for everything including water! slow baggage claim. Excessive bag fee!"
Cons: "The flight was delayed and we got a notification from google, but when we called Frontier, they said it was on time. And when we reached the airport they said, its been delayed. It caused a lot of inconvenience. Very unprofessional."
Pros: "Learned a few ways on how to save money in baggage"
Cons: "The check in person at LAX was very helpful in shared with me a few ways that I could save money and checking in on my baggage"
Cons: "They charge for a carry on bag"
Pros: "Nice price for airfare. Flight left on time and arrived on time."
Cons: "Paying for baggage ahead of time is tricky, perhaps purposely so. Read very carefully on the website when paying for bags. Carry-on bags cost extra if they are a certain size. Checked bags appear on website with carry-on bag selector beneath the checked bag graphic. That caused us to pay for the wrong one accidentally, with no way to cancel after paying."
Cons: "Stuck on runway in Cincinnati after landing for as long as he flight was in the air. CVG airport really blew this one."
Pros: "Fastet check in and boarding I've ever done with Frontier."
Cons: "I didn't even get a water on the flight."
Pros: "This was an economy ticket and everything about the flight was fine but not wonderful. It made me think about what I value when I fly. The next time the 'cheap' ticket price draws me in - I will just add another $30-70 for a carry-on and/or checked bag which will make the price comparison more aligned."
Cons: "Have your credit card ready - nothing is included."
Pros: "Cleanliness of plane; left on time"
Cons: "Seats don't recline, and crew was not overly friendly"
Pros: "Not much"
Cons: "Plane was delayed two hours, then we sat on the plane for another hour all for a one hour flight. There were maintenance issues and things done wrong on the plane. There was no incentive or even snack to help the customers get through the three hours."
Pros: "Staff was very timely, considerate, and very accommodating."
Pros: "I didn't like anything. I particularly didn't like them asking for a tip on their outrageously priced sales on board. The $40 carry on charge sucks."
Pros: "Crew was nice. Plane was bad. Charge you for everything. Never again."
Cons: "Why is this airline even on your site?"
Pros: "Flight departed on time, crew was friendly, landed 1/2 hour earlier than scheduled."
Cons: "That seats are a hidden fee."
Cons: "The seats were very uncomfortable and didn't recline. The tray tables were very small. I don't like the come-on with low advertised fares and then additional charges for everything. This was my first time on Frontier and I won't fly it again."
Cons: "the check in counter opens only 2 hrs before flight. there was a long line to drop bags even though we checked in online $30 charge for a carry on bag is too much."
Pros: "The crew"
Cons: "The seats and no music hookup"
Pros: "The crew was great and the flight was on time."
Cons: "Unadvertised fees (meaning not shown until check in) made the flight more than double the advertised price. I would have spent less flying an airline that didn't charge for baggage, beverage and seating check in. There was nothing different that makes all the extra fees worth it. I'm surprised I wasn't charged for the air I was breathing in the cabin. I know this review will make no difference and all the fees are by design. It's doubtful I will fly Frontier again."
Pros: "I enjoyed my flight, on time, friendly and clean. Fees for bags a Little high."
Cons: "Fees for luggage a little too high"
Pros: "The flight attendants were superb and the landing was the best I've ever experienced. Great experience!"
Pros: "There was nothing to like. Flight was over two hours late. Flight took longer than it was suppose to. Drinks and snacks were highly overpriced."
Cons: "Being very late."
Pros: "The crew was great! One of the best I've ever had -they had to be to make up for all the other irritations of flying Frontier."
Cons: "At no time when I was pricing out best price flights did Frontier let me know that my bags, my seat and my soft drink would cost extra. Seats were barely padded and mine at least did not recline. It took over 45 minutes for baggage to arrive at the claim area which was maddening since I would have preferred to do what I've done on just about every flight for years - carry on my bag at no cost. Because the cost was just as expensive to carry on and the flight was clearly full (since I did not learn until just days before boarding that I had to purchase a seat), I was concerned about my bag being somewhere else on the plane AFTER I paid to have it with me. In the future, I will stick with higher quality airlines in which I know what the cost is up front and I get a soda without pulling out a credit card."
Cons: "It was a surprise to me that now even carry on luggage is charged. Please make that clear up front -- before purchase"
Pros: "On time, clean, quick baggage claim."
Pros: "Pretty much nothing."
Cons: "The fact that you have to pay for a seat - any seat - and carry on, and water, for God's sake. Unreal. Rude flight crew ("take your body parts out of the aisles"), incompetent and rude boarding crew (completely ignoring boarding order, except to make one elderly Asian man leave the line - while clearly letting everyone else board in whatever order they pleased.) Horrible plane - ridiculously uncomfortable seats, no legroom at all. I am 5'10", healthy and middle-aged, and sat with my legs crunched for 4 1/2 hours, leaving me almost unable to walk after the flight. I will never ever fly Frontier again if I can help it. And I will absolutely tell everyone I can not to either. Awful experience."
Pros: "If Kayak wants to boost its website it should give overall projected costs for flights not just bare bones prices. Frontier is the biggest nickel and diming company since Ryan Air. What a disgusting and dubious way to run a business. Worst experience ever. I have had and continue to have status with at least two of the large carriers, so I have flown a lot. Too bad no one else could provide the direct flight to Cincinnati."
Cons: "If Kayak wants to boost its website it should give overall projected costs for flights not just bare bones prices. Frontier is the biggest nickel and diming company since Ryan Air. What a disgusting and dubious way to run a business. Worst experience ever. I have had and continue to have status with at least two of the large carriers, so I have flown a lot. Too bad no one else could provide the direct flight to Cincinnati."
Airlines flying from Grand Rapids to Ohio have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Grand Rapids to Ohio
Masks required on board, masks provided on flights from Grand Rapids to Ohio
Social distancing seating
Middle seats unavailable to book on flights from Grand Rapids to Ohio
Testing for antibodies, testing for symptoms for flights from Grand Rapids to Ohio
Waiving of change fees. Search flexible flights from Grand Rapids to Ohio