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Round-trip
1 adult
Economy
Sat 4/22
Sat 4/29
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Good to know
Low season | January |
|---|---|
High season | June |
Cheapest flight | $85 |
Average price round-trip | $354 |
Good deal round-trip | $72 |
Good deal one-way | $40 |
Best time to beat the crowds with an average 4% drop in price.
Most popular time to fly with an average 20% increase in price.
Flight from Detroit to San Antonio
(avg. price over the last 2 weeks)
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FAQs for booking flights from Michigan to San Antonio
Top 5 airlines serving Michigan to San Antonio
Scores according to KAYAK customer reviews8.1
JetBlueOverall score based on 19439 reviews
8.3Boarding
8.2Comfort
8.6Crew
7.9Entertainment
7.8Food
Cons: "Newer plane with bigger screens"
Cons: "Plane decor felt old and tired"
Cons: "No room in seat where this is suppose to be room. Arm chair tray tables??? Come on now... its 2019. TV was to small and poor TV quality."
Pros: "More leg room than I've ever had on any other airline before!"
Cons: "Would have been nice, given the length of the flight, to have had the beverage cart come through a second time. But it's not something that would turn me away from JetBlue. I was very pleased overall."
Pros: "The crew was super friendly!"
Cons: "More food / food more frequently"
Pros: "I like JetBlue overall. I like your bag policy, and I generally like the service."
Cons: "My seat didn’t recline. Don’t know why. Button would be pushed - didn’t matter. For a 6 hour flight to Reno AT NIGHT, that sucked. Then my TV went black about 1/2 hour into the flight. Crew didn’t know what happened, but it was a slew of tv’s on the right side of the plane (window seats mostly) that had this problem. These two things made for a tough flight."
Pros: "Everything including the seating, in flight service and entertainment."
Cons: "NA"
Cons: "2 hour delay"
Pros: "Staff at gate"
Pros: "I flew in Halloween so they also gave out free candy! More room than I was expecting"
Cons: "Seats were more spacious but definitely over over used."
Pros: "Nothing"
Cons: "Booked to travel with others and return flight itinerary was changed prior to our trip. Friends have to wait longer at airport and we now have to leave earlier. Outbound plane broke and we ended up leaving 3 hours late. Updates were poor and we were left wondering what was happening. Got to our destination at 3am. Given a $75 credit that can only be used for future tickets. Why not for baggage or seat upgrades? Not planning to fly this airline any time soon."
Pros: "Crew was nice and the flight was fine"
Cons: "I was quite shocked that the seat I had originally been put in the head phone jack and The Wholearea where the channel changes was falling apart. I was able to switch seats due to flight being not full but that would be annoying. I also was weirded out that they did not ha e touch screens. In general the plane just seemed old and dirty to me."
Pros: "Seats were pretty comfortable, very back of the plane but I had enough room. It was a pretty short (under two hour) flight so I slept, but overall good!"
Pros: "Even with a delay it was nice"
Cons: "Nothing to say here"
Pros: "Good legroom"
Pros: "First time to fly JetBlue! Very nice and all that leg room. Next travel JetBlue it is!"
Pros: "The crew was excellent, super nice and kind."
Cons: "For the ones who don’t have “even more space” is very difficult spend all the hours. The legs hurts! Also, the organization at the moment of boarding. Omg!! If we have a group letter respect that and wait, the security people as to work on it. People need to understand that they have to respect the rules. No everyone stand up and doesn’ let you get in because they are in the middle. Security has to work on it."
Pros: "On Time and smooth."
Pros: "Flight left early seats very comfortable staff was great"
Cons: "Its was the perfect flight. Nothing to dislike"
Pros: "I loved that the pilot on my first flight introduced himself and staff to the customers prior to loading the plane. Everyone was very welcoming and friendly. The leg-room! The leg room was a great surprise. No hassle with bags. Great snacks, wi-fi and movies for FREE! I was so tickled. I've never flown JetBlue. I thought it was just another low-cost airline that makes you pay for everything , what a nice surprise! I immediately gave you a shout-out on my facebook account. Best flight experience I've had in a long time. Thank you."
Cons: "I wish a non Carb protein snack were offered."
Pros: "The crews border was great"
Cons: "Too much money for suitcases"
Pros: "Boarding and gate location"
Cons: "I’m absolutely not a cold natured person, however I was freezing and extremely uncomfortable the entire flight."
Pros: "Great snacks, nice plane staff."
Cons: "An electrical problem caused the plane to shut down. Rather than finding us new flights, we waited for many hours for the plane to be repaired. I was planning on making it to work by 9 this morning but the only folks who received alternate flights were the ones with connections :( in addition to this, the power shutting down on the plane was extremely unsettling. I have flown hundreds of times and have zero fear of flying. Today, I was terrified that the power would shut off mid-flight at any moment. I truly wish we'd been given another plane...i know that's tough. But something along those lines would have been better than stepping back on the one that shut down with all of us in it...after waiting for hours for it to be repaired. I do appreciate the $150 coupon though."
Pros: "Flight was on time Leg room was good"
Pros: "Quick boarding, plenty of snacks and beverages, and smooth flight. Very roomy compared to other airlines"
Cons: "Some of the in flight channels were unavailable."
Pros: "Snacks. Baggage allowance."
Cons: "Nothing"
Pros: "Thoroughly enjoyed access to television. Comfortable seating."
Pros: "The light snack was adequate. My husband is a big guy and sometimes has issues flying due to size, found seats to be comfortable. Also, Jetblue gave us us a $50 credit for the inconvenience."
Cons: "We left half an hour late. Also, was stuck on the tarmac for 2 hours due to thunder and lightening storm with a screaming child on board. Howeverer, weather is not Jetblue's fault."
Pros: "On time, friendly staff"
Cons: "Had to check my bag even tho there were a few spots still available."
Pros: "checking in could not have been easier"
Cons: "I wanted them to bring more coffee around"
Pros: "Nothing"
Cons: "Security was so backed up. I was not the only one who missed a flight, there were several people in line with me That also missed fights. They seemed very understaffed. When myself and other passengers asked them for help, they either ignore us or laughed."
Cons: "The seat was hard. I could feel the bolts under the cushion."
Pros: "Service was excellent and we actually had leg room!!"
Cons: "World‘s tiniest airplane toilet. I think munchkins built this for other munchkins. And I don’t mean big munchkins, but real real small munchkins."
Cons: "I had an aisle seat and because of this my poor arm was constantly bumped from passengers and the flight attendant passing. I had to sit slanted in the seat. Luckily the middle seat was unoccupied."
Pros: "We actually left a few minutes early! Jet blue is my favorite. Comfortable seats. Only problem is frequently have TV that doesn't work."
Cons: "flight was delayed"
Cons: "Plane was delayed by about 4 hours"
Cons: "Normally I love Jet Blue but we were delayed first for three hours. The only reason I even knew was because I asked someone if I was at the right gate because it didn't state it was a JetBlue gate anywhere. Then we were delayed two subsequent times for a maintenance issue and a gas issue. That didn't inspire any confidence whatsoever. We were also told we would be receiving a flight credit which I have yet to see."
Pros: "Accommodated a change in our flight due to weather seamlessly. Saved our Christmas. Thank you!"
Cons: "They missed checkin bags and told me to collect tomorrow"
Pros: "Fast, effortless flight and service"
Cons: "Nothing"
Cons: "they did not communicate with their partner emirates making it hard to change flights- emirates ended up doing all the work to get my flight changed"
Pros: "N/A"
Cons: "N/a"
Pros: "Comfortable."
Cons: "My tv did not work."
Pros: "all around great"
Cons: "no problems"
Pros: "Crew provided great service."
Cons: "My seat's TV screen had a terrible picture that got worse during the flight."
Pros: "ON TIME! TV Comfortable Seats Leg room (though I am by no means tall)"
Cons: "Everyone was very friendly and we arrived early to Boston"
Pros: "comfortable flight, on time, pleasant crew and I was impressed with how a woman with a puppy was treated. I had a terrible experience when I went from CA to MI about 6 years ago on another airline. ( I was bringing my puppy back with me). I'm sorry I didn't complain about it."
Pros: "Middle seats were not booked. Cabin appeared very clean. Bathrooms were kept tidy. Very friendly staff. Appreciated cold drinks and the snacks."
Pros: "Seat size"
Cons: "Everything was just fine"
Cons: "Flight crew dI’d not enforce mask mandate."
Pros: "Very friendly cabin attendants. Especially Irene."
Cons: "Food was poor. I would prefer a good piece of cheese or fruit."
Pros: "Great entertainment."
Cons: "Turbulence was high so good/drink service was less than normal. No fault of delta or their crew but the JFK airport was awful, especially through customs. No help from the employees and easy to get lost."
Pros: "The crew were awesome and friendly, both in the air and on the ground."
Cons: "Delta communicated no reasoning for delaying our flight three hours. They also did not update estimated departure times even when it was clear we would be delayed multiple times because the plane was not at the gate, the crew were not in place, and the pilot safety checks had not occurred."
Pros: "Friendly flight staff, on time service."
Pros: "On time"
Cons: "Flight attendants not friendly"
Pros: "The A330 was comfortable and the crew was efficient and cheerful."
Cons: "Delta is the best experience we've had of late."
Pros: "Nice short flight, crew was nice."
Pros: "Quick boarding and great with accommodating my request for a window seat."
Cons: "Offer in flight entertainment."
Pros: "I liked the entertainment"
Cons: "The flight was delayed and it ended up being delayed for 4 hours and we had to take a cab to Detroit to catch our flight to Europe"
Pros: "Crew was great, just not very much room."
Cons: "Larger seat room."
Pros: "The ceew"
Cons: "Unorganized boarding and 6 hour delay from expected departure time."
Pros: "Crew was really great."
Cons: "Electrical outlets didn't work. Wi-fi didn't work. Flight was delayed. Wasn't a lot of leg room even in first class."
Pros: "The crew was amazing had no problems!"
Cons: "Nothing had a great experience!"
Cons: "Flighted delayed due to mechanical issues. Missed connecting 400pm flight. Next flight was 10:25 pm."
Pros: "Flight itself was fine. Captain was very communicative about rough air. 757-300's are amazingling noisy; recommend headphones for a relaxing flight."
Cons: "Could not login to Delta app at MCO to show boarding pass. Had to return to a kiosk to print paper passes. Very aggravating but lesson learned to always have a paper backup. Boarding was disorganized and not by priority. Gate agents allowed passengers bull rush the gate and allowed line cuts. They lost control."
Cons: "We left 30 minutes late due to congestion and I missed a layover. Otherwise it was a great experience"
Pros: "Friendly greeting and goodbye.goog entertainment."
Cons: "Too hot, attendant did not know plane."
Cons: "They ran out of overhead space we had to check a carry on bag. My video monitor didn't work so that was disappointing."
Pros: "Nice plane and comfy seats"
Cons: "The stewards were not at all helpful or as friendly as most of the delta staff! I was so disappointed with their service. We had TWO delays making us arrive in SAT AT almost 2 am. Hence there were a lot of empty seats. We asked if we or even one of us could move into the …at least three empty rows…and they would not let us as they were they comfort plus section and it cost more…NO ONE WAS USING THESE SEATS!! So they let the passengers be crammed together in the rest of the plane and left numerous empty seats that could have been used! It’s was just rude. They also served drinks and never checked back to pick up the garbage. Didn’t tell us to raise our seats or put up our table trays before landing. So, as I exited the plane I handed them my garbage! I wasn’t going to be rude and leave it in the seat pocket or my seat …where I found crumbs of food on when I boarded the plane. Was just very dissatisfied with this crew!! I have been flying a lot lately using delta. I’ve had some delays but they’ve always been accommodating, this crew was not! What a shame!"
Pros: "With all the competition among airlines and the cutbacks we suffer as customers Delta manages to make you feel like you matter still. Timely boarding, actual help with finding seats making boarding efficient (not just hurrying you along), updates from the cockpit that you could hear and understand, multiple choices in snacks-one even a healthy option, staff that was friendly and interested in making it a good experience not one that seemed bothered they had to work."
Pros: "Crew"
Cons: "Delay"
Pros: "Nothing"
Cons: "Platinum member. Flying with gold colleague. He was upgraded. I was 1 on the list, wirh 3 openings. Asked gate agent, and she said just take my seat. Asked attendant, she said same. So spent flight in last seat in back next to bathroom, while 2 comfort + seats were empty. Did not feel like a valued customer."
Pros: "Generally, Delta is cleaner, their terminals are much nicer, and the experience is better than one with American and United. I wish they had more direct flights to my normal destinations--I'd fly with them more!"
Cons: "Someone unloaded a lot of crumbs on my tray table and they all got smooshed on the back of the seat between the tray table and chair. It was pretty nasty. (The tray table was clean, the back of the seat wasn't. Please be nasty.)"
Pros: "Nice flight attendants"
Cons: "Freezing flight."
Pros: "Smooth loading and unloading"
Cons: "Customers don’t listen to the Flight attendant"
Pros: "Not much"
Cons: "Late bumby ride"
Pros: "Fast, orderly boarding."
Cons: "These planes are too small. I’m average in size but women have hips and it’s not easy fitting into the seats. Why are they stacked so closely together? It’s ridiculous."
Pros: "I flew on a basic economy fare (I understand the restrictions) and was seated in Economy Comfort +, so that was appreciated."
Cons: "I could see on the Fly Delta app that I had been placed in seat 10B, but neither the app nor my boarding pass gave me a group to board with, so I assumed that I needed to board with group 3, which necessitated gate-checking my rollerboard bag. Only when I approached the gate to board did I notice on the info screen that I had been "upgraded" to Comfort + and granted boarding with the Sky Priority group. I wish this had been clearer so I could have avoided waiting to board and gate-checking my bag. Minor inconvenience but room for improvement on Delta's part."
Pros: "Everything"
Cons: "When plane landed early and waiting on another plane to move so we could get off plane over yhirty minutes waiting"
Cons: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."
Pros: "Staff friendly,efficient and courteous. On time. Different snacks. Prompt service. Power source each seat worked."
Cons: "Gate area for flight change filthy. LAX gates 31-38. Garbage overflow with no seating. No entertainment option on flight."
Pros: "Wheeler chair service is available"
Cons: "Gate changed in the last minute and non-English speaking wheeler chair customer (my 89 years old mother) was left at the old gate by their wheeler chair services and no agent at the gate knew about her. Both round trip flights! This is totally NOT acceptable. She could have been lost and with no ability to help herself and miss the flights. It was lucky that she found Chinese speaking customers to help her."
Cons: "Efficient and comfortable all I ask for"
Pros: "Gate and plane crew helpful, smiling, courteous. On time and baggage provided quickly."
Cons: "Seats uncomfortable, no power, service predictable and boring snacks."
Cons: "Airplanes are filthy; asked for Coke without ice & the flight attendant filled my cup halfway. Unbelievably cheap! I was afraid to ask for more, for fear that I'd get an up charge!"
Pros: "Crew did an outstanding job"
Cons: "No entertainment"
Pros: "Cramped hot plane sitting in sun for half hour with no announcements"
Pros: "Repair took just under an hour which I think is very good considering the paperwork that is involved. We were informed and everyone on the plane seemed to understand so the handling of the event must have been exceptional..."
Cons: "we took off 45 minutes late, business trip, but a slack day prepping for tomorrow, so still no big deal. Besides we picked up an hour by the time zone change. Im good!"
Cons: "It was belated by 2.5 hrs :("
Cons: "I feel Delta didn't try very hard to get me a flight and I stood in line for four hours"
Pros: "My seat was very near the front ...two rows behind comfort class seating (which was mostly empty). WiFi services and entertainment were offered...to those that brought along their own receiving devices."
Cons: "My seat happened to be one row in front of the Exit Aisle Seating rows....I wasn't aware that this meant having to sit straight up the entire time without the chance of reclining my chair back into the Exit Aisle's space.The 2 hour and 13 minute flight time sitting straight up really worked up my sciatic nerve into a flaring frenzy. I Forgot to bring my iPad Pro with me on this trip...and had no adequate access to any entertainment content."
Pros: "Nothing"
Cons: "No food on a coast to coast flight, outrageous drink prices and a crew that didn't fit in the aisle. Searched at the gate and was sorry I. Am back in America!!!"
Pros: "Staff friendly and helpful at gate. Aircrew staff handled one hour rain delay on taxiway with frequent updates and good attitude. New plane, and convenient electronic support."
Cons: "Peanut allergy on flight. No peanuts. No other options."
Cons: "Wifi didn't work."
Pros: "While the seating is narrow, the seats are well appointed and seem roomier than they are. Each seat has 110V and usb ports and a back of the seat movie and entertainment screen. Very good for a short flight to Atlanta"
Cons: "The 0.012 oz packet of tiny tiny pretzles"
Cons: "Perfect"
Pros: "Everything was perfect, staff was friendly and helpful"
Cons: "I wish there was an option for WiFi"
Cons: "Sun Country is consistent and efficient. I fly this red eye often and it’s usually ahead of schedule!"
Pros: "The inflight crew were great. The price of the tickets were also good."
Cons: "The crew at the check in on our way out of nashville had the worst attitude I have ever experienced from an airline. They got us quickly up to the counter (good) but when I had to ask questions because I didn’t have time to read the signage they got an attitude with me. “Didn’t you see the sign?” And turning to another employee, “isn’t there a sign with all the information posted?” Same employee came down to the terminal and announced the wrong destination for our flight while we were boarding. On the way out of Miami and back to Nashville the crew had great attitudes but it was so disorganized we had the longest line to wait in to check in for both concourses. People were going to miss flights. They fixed that eventually but I’m not sure they did it fast enough for some. Getting through security was far faster than check in. Also, they nickel and dime you for luggage, snacks, etc. It’s a no frills flight. I’ll probably give them one more chance though."
Pros: "Everything went on schedule, didn’t have food or use entertainment"
Cons: "Delayed 3 hours. Didn’t give us any information."
Pros: "N/A"
Cons: "The seats were uncomfortable. There was not enough room space and I am not even a tall person."
Pros: "Boarding was quick and simple"
Cons: "Our luggage wasn’t put on the flight!!!"
Pros: "The flight crew on the plane were very good."
Cons: "Well, to start with, we had purchased a ceramic piece for $75 on our vacation. Because we already paid for checked luggage and it was too big for a personal item, we decided to bubble wrap it very, very well and wrap clothes around it to make it secure when packing. We also put a "fragile" sign on outside of suitcase. When we checked luggage, we were told by the attendant at the airport that they would take extra good care of it and because we had it marked, that would help. We had a pretty good flight (other than witnessing 2 men almost fist-fighting because one claimed another was in his space), landed, picked up luggage and went home. When we opened the suitcase, we know it was a mistake to check the gift, but it was not only broken in one or two places (which we understand does happen accidentally), but was shattered into many, many tiny pieces. Obviously our luggage was thrown around greatly, even with the fragile sign on outside of suitcase. We are very disappointed with this and are upset that we couldn't depend on those who we put our trust into. I guess our grandson won't get this gift."
Cons: "Took 1 hour to get bags in Florida , more than 30 minutes in Minnesota"
Pros: "Good airline"
Cons: "No food"
Cons: "Seats are very tight"
Pros: "Liked the direct flight, check in was easy, the flight attendant was nice."
Cons: "Didn't like the that I was the last group to board and I had a window seat near the back of the plane and had to maneuver by people already seated and have the center and aisle seat people move so I could sit."
Pros: "Excellent customer service"
Cons: "Being given new seats even though we had to pay extra to get them in the first place. Being charged for luggage when the website wasn’t clear about this matter."
Pros: "The planes are always clean-bathrooms, cabin, seat area. Staff are helpful and cheerful. I will always choose Sun Country over other airlines if they fly to my destination."
Pros: "This flight was inexpensive and the layover was very easy. Didn't have to pay to carry on luggage like other cheap options."
Cons: "No entertainment except movies to rent through flight attendant. Seats were uncomfortable. Airline is in the worst terminals with terrible food options."
Pros: "Left on time and arrived early at destination"
Cons: "There was no overhead room for carry on bags when I boarded at row 11. I just had a cloth bag and had to keep it at my feet- not comfy leg room for a 5 hour flight."
Pros: "Boarding was quick and the onboard staff were pleasant."
Cons: "Leg room was extremely tight, even in front of exit row. After selecting a seat when I purchased my flight originally, I had to pay an additional $15 to select a seat they considered "priority" because it was the only seat left on the flight."
Pros: "Food, local micro beer selection , service. It was really great. They offered more than any other US carrier. Seats were slightly uncomfortable, but that could have been on any plane. Would love to fly them again."
Cons: "Seats were really hard."
Cons: "hard seats - no lumbar support - very uncomfortable!"
Cons: "The crew was grumpy and short."
Cons: "I paid for a particular seat next to the escape door on the wing. But they put my wife in the very back seat at the back of the plane."
Pros: "Crew was friendly"
Cons: "Both flights delayed due to air traffic control (too small of an airline?), vague threatening announcements about stopping all boarding unless people came forward to check their overhead luggage, horribly uncomfortable seats and far too loud, obnoxious PA system."
Pros: "Bumpy, but a good fast flight. Polite and professional crew. Great leg room."
Cons: "The seats did not recline, so sleeping was a bit difficult."
Pros: "Nothing"
Cons: "They didn't tell me they shut down their computers 45mins before the flight. I arrived 40 minutes before take off an they refused to let me on then did absolutely to help me when I spoke to customer service. NEVER FLY WITH THEM."
Pros: "Always clean, attendants are kind, arrival time was fantastic. Food choices were great."
Pros: "Left on time, landed early. Comfortable seats. What more can you ask for on a flight."
Pros: "Everything was great, no complaints. The roomy, leather seats made the 31/2 hr flight easy. The crew was very respectful and professional. The way flying is suppose to be. Thank you. John"
Cons: "No complaints."
Pros: "We arrived in Manila this morning April 11 from Minneapolis and we didn't get our luggage up to this time, they said that Suncountry didn't check in our luggage to China Airlines which is our connecting flight to Taipei. This is unacceptable to me, all our clothes and gifts are there, now we still don't know when will our luggage arrive."
Cons: "Delayed"
Pros: "ON-TIME!!!! Hooray. Low-key, very few hassles."
Cons: "No space. Had to pay for $15 seats because we didn't check in quickly and we were still last to board with limited space for bags."
Pros: "The friendliest service and very accommodating when I asked about a seat change to sit next to two other friends. I wish all airlines has this great customer service!"
Pros: "Tbh this flight was super ghetto but like I was sitting next to the hottest man eVerrRr so we all GoodGood."
Cons: "Die Reis ist Weis I don't think twice Hopped on a plane With my main"
Pros: "Great price and availability of flights."
Cons: "I would have liked to have a snack on the flight."
Pros: "Sun Country employees were pleasant and helpful from the check-in desk to the flight crew."
Pros: "I liked the time and direct flight from MSP to Boston."
Cons: "From the time we were waiting for the plane, the attendants at the airport gate came across rude / and threatening when asking for people to check their carry-ons. While we had no carry-ons it was very striking as I have never heard this kind of communication in decades of traveling with different airlines. While on the plane, we sat in the absolute back seat, and also caught "attitude" of attendants when they communicated to one another about the carry-ons they were holding for the agent. Eye-rolling and tone. These frustrations should not be aired to customers."
Pros: "Nothing"
Cons: "The seats in the row right behind 1st class are extremely narrow. Customers should be informed of that when booking or boarding."
Pros: "On time"
Cons: "Seat"
Pros: "Much better plane that first leg of trip. More leg room and nicer seats. Baggage got to our destination with us, which was nice. No issues with transfer or anything either."
Pros: "Had a ton of legroom in a regular coach seat. They served local craft beer in the flight. Was also a dirt cheap flight."
Cons: "I seem to remember a rocky landing and takeoff. Could be worriesome for people with flight anxiety."
Cons: "Seats were uncomfortable"
Pros: "I liked the price of the flight."
Cons: "I didn't care for the boarding process. They boarded the middle , row 15 last, and by the time we got on to put bags away our section was full. We had to store bags all the way in the back. It made getting off the plane a hassle because we then had to wait for everyone to get off before we could grab our bags. Was never offered a drink either."
Pros: "I forgot my DSLR Camera on the plane, and when I realized (hours after landing), I called to the company, and they had put it in a safe place at the airport. I was so glad to be able to recover my camera. Thanks!"
Pros: "Had window seats"
Cons: "Why are you sending me this survey at 2:31 am?"
Pros: "Flight was full, checked out bags at gate. Really don't mind doing that. Got earlier seating after all the other special seating."
Cons: "Tried online check in day before, only specialty seats were available for $15 more. Nothing special about seats, only ones left. Had no choice, booked those gave CC details. Paid $30 more, but obviously no choice. Got to airport, tried to print boarding passes, had to choose seats again. Ones from day before did not take. Thankfully, not charged. Frustrating though."
Pros: "Very friendly crew. We were served multiple beverages on this flight."
Cons: "They do not give you complimentary snacks. We have a 6 hour flight no snacks and no entertainment. But both are available for extra charges."
Pros: "It was a pleasant trip I would recoment to any one"
Pros: "Speed of boarding, staff both at the gate and on the flight."
Cons: "No ability to check in 24 hrs and gain a seat assignment before the flight with out a fee. No mobile app to upload boarding pass."
Pros: "I enjoyed the on time flights."
Cons: "The crowding of planes and the small seats in coach. I switched to first class."
Pros: "Very painless experience. Everything went smoothly."
Cons: "No complaints from this trip."
Pros: "I really think you should have some one call me 651-775-0950 I am waiting for my attorney to call me back he is out of town this week I am planning on filing a complaint against the staff. I think some one of authority from Sun country should make direct contact with me this week. John Sheehan 651-775-0950"
Plan left late, scanner was not working.
Pros: "I was able to sleep on the late night flight"
Cons: "Can’t think of anything"
Pros: "Ended up with a row to myself since flight wasn't full and people were able to move to different seats to provide for social distancing."
Cons: "Smallest plane ever. Absolutely no leg room or overhead space."
Pros: "Nothing at all."
Cons: "Not run late, have entertainment on board and provide better snacks."
Pros: "Crew"
Cons: "Be on time"
Cons: "Could have been better without mechanical issues, delay."
Pros: "Nothing."
Cons: "You could have been on time. You negatively impacts ppls lives and don’t give af."
Pros: "Nothing. You’re horrible."
Cons: "You could have been on time. You could be accountable. You ruined my wife’s 40th birthday by failing to fulfill you’re end of the deal."
Pros: "The crew was very friendly and helpful."
Cons: "The leg room was abysmal, Southwest has more leg room and they brand themselves as a cheaper carrier than a American. Also the wifi was either very slow or did not work."
Cons: "Free real food"
Cons: "Flight attendant for main cabin disappeared after first round of service on a 3 hour flight. LAX is horrible. Delayed 30 minutes for take off."
Cons: "Yo actually take off on time"
Cons: "Slightly wider seats"
Pros: "Friendly, comfortable and ON-TIME!"
Pros: "On time."
Pros: "The free entertainment was great! Left on time and arrive time. No lost bags and no incidents."
Cons: "Everything was great! No complaints. We flew basic economy so there were no frills and sat in row 26. The flight was safe and"
Cons: "There was a mom with 3 very rowdy boys in the row in front of me. They disrupted the entire length of the flight! I wish a Flight Attendant had said something to them as the mom clearly didn't care to discipline her kids. Worst flight ever!"
Pros: "Great service and on time flight."
Cons: "Just wish sears would be a bit wider and comfortable. They are not bad but I am sure could be more comfy because I am not skinny."
Pros: "Ontime. Friendly staff. Newer plane. Large overhead."
Pros: "Awesome crew. Very pleasant people."
Cons: "2 hours late. Thanks ohare."
Pros: "I had to sprint from customs in terminal D to skyrail then skyrail terminal A to gate 33, to make my flight. Could not see gate 33 but heard your staff shout out, "San Antonio"? Very grateful they saw me running or else I would have missed my flight."
Cons: "Being put in seat 30E when there was plenty of other seats available."
Pros: "Crew was great!"
Cons: "Flight delayed 3x, it was a very long day of traveling."
Cons: "It took 30 ish minutes to wait in line to speak to to an AA rep about what my next steps were to get home from Dallas."
Pros: "We did get a beverage and snack."
Cons: "Flight attendants don't even acknowledge the passenger s existence. They talk to each other and ignore the passengers."
Pros: "It was short"
Cons: "Completely full plane. Ridiculously tight seat pitch. Overhead bins full. 45-minute delay for a dead-heading flight crew. Long wait for checked baggage. No beverage service because of turbulence. Flight crew out of position is a management problem, don't make it an inconvenience for a 737 full of paying passengers!"
Cons: "We sat in Charlotte on the runway and had to run to our connection. The airport seems too small for the amount of traffic. We usually try to avoid Charlotte, but it was the only way to use frequent flyer miles"
Pros: "The flight was so short we did not even get a snack, only an offer of a bottle of water; this was simply due to to short length of the flight. Basic economy had my wife and I 16 rows apart each in a middle seat. I was in the very last seat on the plane. Flight attendants were attentive and surprisingly very nice, legroom is non-existent (same as every flight in plain coach)."
Cons: "High cost to prebook seats was twice what Spirit or Frontier would charge"
Pros: "Friendly staff"
Cons: "Rude customer"
Pros: "Comfortable flight on-time Good service Great attitude from the crew and the airport personnel"
Cons: "no TV or movie screen"
Pros: "Attendants were so nice as kind"
Pros: "Really like how smooth and easy was to aboard my plane."
Pros: "seat was comfortable. flight almost on time food was poor"
Cons: "food was poor"
Pros: "Once we got underway everything was excellent and fast."
Cons: "Flight was delayed due to the original plane being hit by a bird."
Pros: "Great customer service, very friendly and helpful. Plane was very modern and high tech which made it great for our two year old toddler. The whole experience went considerably better than we expected since we did not know how our son was going to handle it. All in all we were very happy thanks to the wonderful AA staff that helped us at each stop."
Cons: "Limited drink and food choices. It was a short flight, so I think it's understandable."
Pros: "this flight only takes an hour so really nothing is an issue. again, there was plenty of overhead storage so nothing ended up under the seat."
Cons: "Sat next to a dog guy and the crew did not help with the situation"
Pros: "crew was nice"
Cons: "never was told that a shuttle was needed to get from gate to actual aircraft. I almost missed my flight because of this."
Pros: "The only thing I liked about my flight from DFW to San Antonio was the fact that I FINALLY got to go home."
Cons: "The fact my layover was in Dallas, I couldn't board on time because of our departure from Denver being delayed from ice, and the gate got switched about three times. I've never been in a standby list, but I barely made it. I'll never want to fly through DFW again!!! The American Airlines employees were mostly inconsiderate, with the exception of two staff members. Not sure about this airline again."
Pros: "The gentlemen from the wheelchair service who was there to pick us up when we arrived in Heathrow went above and beyond his duties. Instead of passing us over to another wheelchair attendant as we needed to switch terminals, he stayed with us thru the terminal change until we were on the airplane. We needed to get our boarding passes at Heathrow from a different airline and he helped us with this. Kudos to him!! The attendants on this flight were very helpful when my husband was having a diabetic reaction and I was vomiting form air motion sickness. We were a mess!! However the flight attendants were sure we had a wheelchair in Chicago and helped us with our bags as we were exiting the plane. Nice Job"
Cons: "I was forced to check my carry-on bag because it was too big according to the gate agent. I travel weekly, always carry-on my luggage and I have never been told it needed to be checked. AA had a ticket counter agent that was on a mission because she had a roll away cart parked by the jet way door to collect all the luggage she wouldn't allow on the plane. Very customer unfriendly!"
Pros: "The estimated time for both my flight was over an hr, but we arrived in on my first flight at 45mins and my second flight 30mins."
Cons: "N/a"
Pros: "The flight was quick and everyone was nice."
Cons: "No entertainment but it was only and hour flight."
Pros: "Delayed more than one hour. No apologies or explanations. Personal entertainment wasn't working on for some people."
Pros: "I got home."
Cons: "Waited 1 hour on the plane with no explanation."
Pros: "Flight delayed which allowed us to make connection after long runway and customs delays. Crew friendly and helpful. Prompt cabin service. Baggage brought quickly in SAT. Clean plane. Power source."
Cons: "Local pickup at SAT is now devoted to taxi. Airport police rude. Most people picked up at 11PM and hard for cars to get to curb or see passenger due to taxi line. Both terminals terrible after several experiences in last couple months. SAT worst pickup experience that I see national and international travel. Obvious that cabs and air port police are the worst congestion problem I experience."
Pros: "Everything"
Cons: "Time was on point. And the flight was smooth. No complaints"
Pros: "After missing my flight by a few minutes, AA booked me on the next flight which was only a 40 min wait, which was a blessing."
Cons: "Missed my initial flight due to how long it took to get my baggage to go through customs (after arriving from Japan.) My baggage was then left in Dallas and I had to wait until the following night to receive it."
Pros: "Staff and customer service were great"
Pros: "Nice airplane, it appeared pretty new. Everything was clean."
Cons: "My screen was out so I didn't get to use the new technology. I could see other people using it for maps and stuff. It looks neat."
Pros: "Got to San Antonio finally"
Cons: "Not having maintenance issues on the same flight from the prior flight to our airport then having more maintenance issues prior to leaving."
Pros: "Efficient"
Cons: "Free wifi"
Pros: "Crew cheerful and funny."
Cons: "Seat area dirty with pretzels all over floor."
Pros: "Entertainment options were very good."
Cons: "Basic economy rules are really poor especially for passengers that travel for business every day. On the one hand, the airline tells us we are very important to them by assigning us with special gold privileges and on the other tells us we are not important to them. It is confusing at best."
Pros: "Smooth flight, early arrival."
Cons: "Entertainment Sytem was down for 2/3 of the flight."
Pros: "nothing! entertainment should vd a one alos, not s friendly star system"
Cons: "over an hour wait. gate agents change in the middle of the wait time... no info was given s to what the mechanical problem. did di a very good job in communicating time! just totally screwed up."
Pros: "See above"
Cons: "see above"
Pros: "No complaints at all. Great flying experience"
Pros: "Short flight so not all questions applied"
Cons: "Too small seats"
Cons: "Hated united. Poor customer service"
Pros: "We landed safely"
Cons: "Delayed 2 hours."
Pros: "Each flight I was on, the seats were roomy and comfortable. I don't like to fly, but I have to admit, I felt pretty good on these flights. I get scared when it's bumpy, but I guess that's just life in the air."
Cons: "Not much"
Cons: "Smelly."
Pros: "The flight was quick and easy"
Pros: "in flight entertainment"
Cons: "everthing else"
Pros: "What I did like was the courtesy that they gave me as a military to go in first in the plane it made me feel that my country really loves me..."
Cons: "Me as a military personnel giving my life and my soldiers for better and safe country I think all Airlines should not charge baggage to any military the only one that does charge is JetBlue sorry to tell you that but that also has to be improved something has to give to us as military to feel proud of our country...."
Pros: "Nothing"
Cons: "I got ripped off I paid in advanced and gave all my information to them in Dallas and they told me I am not in there system so I could not fly home i had to take the grey hound at the last minute"
Pros: "No complaints"
Cons: "No complaints"
Cons: "Our flight was delayed so we were offered to get on an "earlier" flight. The "earlier" flight never left until 40 minutes AFTER our originally scheduled flight."
Pros: "The flight"
Cons: "The time"
Cons: "Our original flight was cancelled and on the rebook, which added a stop, my family of 4 which includes a 4mo and 5 yr old were all given separate middle seats. When we brought this up we were told only the gate agent could adjust. Although at the time there were seats together they were "economy plus." Not surprisingly the gate agent was very rude when we approached her with the issue, insinuated it was our fault, that we were extra trouble for traveling with 2 small children, and that we may have to be bumped. We were finally accommodated at the last second but it was unneeded stress. Also several flight attendants gave us a hard time for bringing aboard our infant car seat despite the fact it is FAA approved and we bought a seat for it and it is the current recommendation of the FAA to do so."
Pros: "The flight took off and landed on time."
Cons: "When I went to the gate in Houston to get my boarding pass for my second leg, the lady at the gate counter yelled at me because I didn't know my seat assignment even though I had already explained that I didn't know because I didn't have a boarding pass. On my original booking, I had chosen my seat to be a window, but when they rebooked me they put me in a middle seat even though there was a completely empty row in front of me. Then, to top everything off, they forced me me check my rollerboard carry-on because they said there was no more room on the plane, but when I got on I could see multiple spaces were still available. Another passenger and I were left to wait nearly 5 minutes on the jetway while the gate counter rep went to print our checked luggage tags. I asked the stewardess why I had to check mine even though there was plenty of space, and she said "it's hard to tell sometimes how much room we're going to have left." She also didn't offer any apology. All in all it was a terrible experience. I had to wait unnecessarily at various points of the travel process, had to endure a layover that was more than double what I had planned for, was forced to check my carry-on at the gate, and worst of all I missed a really important meeting. United obviously does not care at all about economy customers. Don't trust this airline! Book on Southwest or JetBlue - they actually care about customer retention!"
Cons: "Seats are very uncomfortably"
Cons: "Delayed. Missed connection. Happens too often. Moving my business to southwest."
Pros: "The flight from New Jersey to Michigan is short."
Cons: "My flight in January was delayed because mechanical issues with the plane. My flight in February was delayed because of mechanical issues on the plane. Each time we were delayed about the amount of time the actual flight takes. The bathrooms on both planes smelled like a sewer."
Pros: "Nothing"
Cons: "It took was too long to get off the plane due to jetway bridge operator not there to do his job. Missed my connection. No drink service. No snack."
Pros: "I liked I got notified of the delay."
Cons: "The flight kept getting pushed back and no alternatives were provided. I was able to get on a different flight after sitting at the airport for 6 hours because the delay text came after I was just about to the airport. Very inconveniencing for traveling."
Pros: "Great flight. Everything was on time and went smoothly"
Pros: "It was on time"
Cons: "it was ok"
Cons: "I was in the very last row and I was exhausted but I still couldn't sleep because one, my seat doesn't recline at all in that row; two, because the flight crew were chatting and laughing the whole time and it was very distracting. When the seat in front of me leaned back, I had even less room to move so I was stuck seated upright for two hours. Very uncomfortable, very exhausting."
Cons: "Last row no incline!"
Pros: "Professional staff"
Cons: "The departure gate was changed 3 times to terminals very far away. It was a bit tiring to dash to the different terminals in order to not miss the flight"
Pros: "Great flight."
Pros: "Bigger plane and fast flight"
Cons: "Nothing. It was great"
Cons: "Anything"
Pros: "nice screen size and good movie selection."
Cons: "i will likely avoid this flight.in the future. it seems like a small thing but the seats were much too hard making a long flight torture. also the air temperature ws sweltering hot,"
Pros: "The newness of the plane."
Cons: "My flight was delayed from 4:50 to 7:45 without any type of notifications text message or emails going out to any of the customers notifying them. I got to the airport and had to wait additional 3 hours that is horrible!"
Cons: "We were delayed because they couldn't find the demo seatbelt. Then take off and landing were way too jerky. Also they claimed due to it being a short flight no drinks would be served, as we get to watch first class get everything."
Pros: "I liked the StroopWaffel. Was given an extra one by the attendant. The flight was quicker than scheduled. The attendants and pilot were very friendly."
Cons: "Our flights to and from Minneapolis were booked a few months in advance. On our flight from Den to SA, all three of us were in the center seat, in different sections. That displeased me."
Pros: "Boarding was fine"
Cons: "I paid for a non stop flight in first class. Flight was canceled and I got a coach seat in the back of the plane for my second flight which had a broken monitor that didn't work until the rough landing jostled it back to working order. Finding my luggage once I arrived was a nightmare."
Cons: "I purchase the economy plus seat, hoping to get some sleep. But, the seat did not recline at all! It was so uncomfortable that I could not rest. This was not worth the extra $57 I paid."
Cons: "Very difficult to get to EWR from Brooklyn and the departure was changed 6 times that afternoon."
Cons: "Flight was delayed due to severl technical issues. Crew at least offer free drinks or snacks for the five hour delay."
Cons: "Flights were all delayed or cancelled"
Cons: "The seats were uncomfortable."
Cons: "Plane took off before got there had to spend all nite in air port no food or hotel voucher"
Pros: "Comfort and great staff; smooth landing as well"
Cons: "N/A"
Pros: "Flight left on time and got in early."
Pros: "I loved how quickly we departed and arrived at each destination!"
Cons: "The boarding process was terrible. People forgetting to even stand in line for their boarding groups getting to cut ahead of those whose group is currently in the process of boarding. That should not be allowed. It's rude and disrespectful to other passengers/customers."
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