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Read more about Qatar Airways
Cons: On time performance.
Pros: Everything great!
Pros: Always on time
Cons: Food bad. Much better taste at the lounge in Doha
Pros: The “mini-refrigerator” for beverage storage at the business class seat.
Cons: The portion of the Arabic language expression on the live flight mapping software should have been minimized.
Cons: Have air fresheners in toilets. Make it smell better.
Pros: seat was okay, far from comfortable, plane too cold, although they did have blankets, late boarding, no particular reason, it's probably not Qatar's fault, but baggage service at JFK was terrible.
Pros: crew was amazing.. seat are comfortable
Cons: if the food includes children meal .
Pros: Most of the crew was really nice and the entertainment choice was great.
Cons: Asian Vegetarian meal was so-so. Dessert is never good for special meals. Boarding was particularly annoying as there was a document verification line and then the actual check-in. Even if you've done online check-in the document verification people will shout at you and tell you to line up.
Pros: I already paid for seat and amount debited but it was not booked when i check in I want my money to be refunded soon
Cons: Providing better food and movie
Pros: Crew and food.
Pros: Short 4 hour flight, full - not one open seat Yet, the crew was super nice and efficient.
Cons: Slow boarding while passengers stand in the queue, late take off
Pros: The Crew was amazing, the service social excellent. The Seat were so cramp, the best sales point fort business class
Cons: More space for shoulder and legs. Espicially for a 11h flight
Pros: Great crew, aircraft etc
Cons: General - King Hamad airport is brand new and yet there still aren't enough gates to comfortably service all QA aircraft.
Cons: just did not like the baggage policy for carry on
Cons: Transfer was messy, no screens or indications on sight when landed in Doha to transfer with a very short time. Boarding in Doha was extremely slow, some passengers had issues with their travel documents and instead of handling those issues on the side, they kept everyone waiting for over 15 minutes
Pros: The crew was very polite. Being able to track flight path. Assortment of videos. Plain was very clean. Blankets, pillow, headphones, and all beverages free of charge.
Cons: The food was not good. Not very much leg room. Did not like the 15 lbs. carry on weight limit.
Pros: New Dreamliner
Cons: No European movies in English at all, very disappointing for someone who is not into latest Hollywood ( silly) movies and doesn’t want to watch Bollywood or Chinese ones(( The “ dinner” food was barely edible, both from Singapore to Doha and from Copenhagen to Doha.
Pros: Service was excellent with very polite staff.
Cons: Front seat anchors were right in the middle of the leg space in 777 which is kind of dumb for Boeing guys.
Pros: Food was excellent. Service was excellent.
Cons: Entertainment was limited.
Pros: Service and food
Pros: The flight went well, from boarding to landing.
Cons: We were informed at origination that we would be put up in a hotel in Doha. Online and also at check in desk. When we arrived in Doha we were directed to a desk for hotel booking. After waiting inline 45 minutes we were told we don't get a hotel with reduced economy fare.
Pros: It was normal flight
Cons: I have a layover for 12 hrs and Qatar Airways didn't offer me a hotel.
Pros: From Joburg to Doha, the plane was clean and the food was good. . From Doha to Washington, not so much. I went to 3 bathrooms and all the sinks were stopped up.
Cons: The food from Doha to Washington was beyond awful!!! I wud scrap that whole menu PLEASE. I WAS SEVERELY DISAPPINTED. The previous Quatar flight, the food was different and very good. Please check on this. Also, the sinks were stopped up. Gross.
Cons: Seats are way uncomfortable and small
Cons: Luggage checking is very poor, the person on checking ask me to remove my shawal, i said to him it is insult to me , i never forget it , never plan to travel on Qatar airways
Pros: The Qatar Airways price.
Cons: THere was no wifi
Pros: Everything was excellent no complaints rated 10
Cons: I really enjoyed myself the flight and all I would recommend my friends to fly anytime rated 10
Pros: Clean. Friendly staff. Good food. Good entertainment.
Cons: Small cramped seats.
Pros: Helpful staffs and great stewardess!
Cons: Too many babies this time! Scary bathroom 2 hours before landing. Food portion can be improved. Entertainment screen and choices can be more considerate!
Pros: Very helpful staff both ways, an experience that we rarely see in major airlines these days. We will definitely fly Qatar airways again.
Pros: Its like traveling in the old days when flight attendants were nice, good looking and absolutely helpful. Bravo! Planes are new and on time.
Pros: Timely response on the phone.
Cons: Timely response on the phone.
Cons: Very uncomfortable seats- Space between seats is very tight
Pros: Crew were nice as always and the toilets were clean.
Cons: Movie selection wasn't that great and food was disappointing. My meal was cold and unappetizing. Vegetarian food can be delicious and vegetarian meals used to be good in QA. I've noticed it declining in quality over the past year. Bread is always cold and hard and vegetables are sometimes tasteless. I also never get good dessert :( luckily, the cabin crew giving out food still had some other food I could eat so I just gave back my special meal which was cold and unappetizing.
Cons: Transit time was too close with my connection
Pros: The food on foreign airlines is so much better than on american airlines (they even offer something in economy class on short local flights).
Cons: The seat spacing on the 70-minute flisght was a little cramped - it would be even worse for a taller person than I (at 5'10").
Pros: I liked everything about it.
Cons: My trip was to long but it wasn't there fault. I was so tired.
Pros: On time, good crew, easy connection.
Cons: Hard and tight seats for such long night flight.
Cons: I had to ask for wine to 3 different hostess's
Pros: Qatar Airlines - overall was excellent, having flown many times over the Atlantic and Pacific
Pros: Qatar Airlines was amazing food was great and the flight attendants catered to passenger needs.
Pros: It was nice service and hospitality
Pros: Everything is good
Cons: No bad things
Cons: More time for transfer
Cons: Everything was excellent
Pros: La comida estuvo muy buena
Cons: la amabilidad de la tripulación
Cons: Food was horrible but again not looking to eat on planes anyway
Cons: Food was horrible but that’s ok . Shouldn’t be looking forward to plane meals anyway
Cons: Everything. Never in my life I experienced this. It was beyond inefficiency, it was literally CRUELTY
Pros: El confort. La atención fue excelente.
Cons: Temperatura. Hubo momentos donde hizo mucho calor.
Pros: Good selection of movies and shows
Cons: Bit more consistent meal for a night flight
Pros: Crew was professional.
Cons: After confirming $100 bag fees for surfboard by phone, I was charged $169 at the airport. The cool air vents did not seem to work till an hour into the flight. It was the hottest taxi and first hour flight in my memory.
Cons: We left 25 minutes late ....
Pros: great crew
Pros: The prices
Cons: 3 hour delay
Cons: My screen wasn’t working.
Cons: Delayed and terrible service
Pros: Could have used a few more movie options, but entertainment system was nice. Like the seat., was comfortable.
Cons: Food wasnt bad, but could have been better.
Cons: Bathroom a little dirty but in middle of flight
Pros: Comfort and service
Pros: First class looks nice.
Cons: More than one hour of delay in boarding. The seats very uncomfortable for a ten hour+ flight.
Pros: The stewardesses were helpful and the in flight entertainment was great.
Cons: Everything else.
Cons: It departed over an hour later
Pros: Food was the only good thing
Cons: The plain was too old, it didn't have entertainment for a flight that long, seats were uncomfortable, we left almost two hours later, no charging ports on the plain, a really bad experience
Cons: El operador de avianca es unbdesatre. Aviones incómodos y sin confort . Muy malo!
Pros: On time departure, friendly staff, excellent service
Cons: No complaints
Pros: I must recognize I am very pleased with what Avianca offer’s on this flight. The aircraft (Dreamliner) is in a perfect shape, crew is very kind and food was great. I definitely suggest to invest a little bit more of money and try to travel Business Class so you can get the whole experience: quick/easy check-in, VIP Lounge and great flight. Well done Avianca, Congratulations!
Pros: very nice experience nice flight food and beverages
Pros: Excelente servicio al cliente y desayuno
Pros: Entertainment was great, snack was good.
Cons: The crew was absolutely horrible, both on ground and on board, they had no clue was customer service is, very unexpected from a big company like this...
Pros: They serve a lot of food, and if you need a drink that would not be a problem...
Cons: The chairs were not comfortable at all
Pros: This time we had individual screens for videos
Cons: Seats were saggy and small. Much smaller ok depth than the seats from bogota to Guatemala. Old plane. Schools be eriewe . Not worth business class.
Pros: Flight staff very professional. Flight smooth and on time.
Cons: Is the Worst; i wait almost Four hours to take the flight from madrid!!! I lost the flight to valencia an the company give me another flight at 10:50 pm im going to arrive un valencia 12 am!!!! Im angry
Cons: I purchased this ticket for my CEO's associate. She had to fly economy, but we had purchased business class tickets. Myself, I don't know what happened. Supposedly, there was an issue in Spain.
Pros: Good service
Pros: The 787 was very comfortable and new. Plenty of food. The ground staff compensated us for our lost bags and had them delivered to our hotel the next day.
Cons: The lost bags.
Cons: Rainy, turbulence, previous flight was late No coffee
Pros: A lot food
Pros: Among the three flights, this was the best one! Thank you!
Pros: Business class in Avianca is by far one of the best in Latinamerica. Very comfortable and great service
Pros: SEAT comfort variety of movies
Cons: Por hacer mantenimiento a ultimo minuto se atraso el vurlo mas de 2 horas. Perdi mi conexion a barcelona Avianca no le importa que uno pierda la conexion ya que ellos le tiran el problema a iberia, asi no responden
Pros: Excellent service
Pros: Good service.
Cons: The sits were ok for the first two hous and then they we're very uncomfortable.
Pros: Perdida de equipaje
Cons: Perdida de equipaje
Pros: Atención de los sobrecargos
Cons: Tamaño de los asientos
Pros: I was able to stay in an aisle seat. The flighd didn't have much turbulence. The landing was very smooth.
Cons: Flight atendants weren't much friendly. Boarding process took a lot of time to complete and during this time it was warm inside the airplane.
Pros: The seats in business are comfortable. The food is good.
Cons: The business area was almost empty so the crew was almost never present. It was not easy to get refills or to ask for something during dinner. My window shade was electric and did not work well, it was difficult to make opaque.
Pros: Its not the best expericen ever have too many problems whith the luggage
Cons: Food was dad not sure after all i went truth goin to used the air line again
Cons: I'm writing this review in behalf of my mother, who had a nightmare in Lima, Peru. Avianca changed her flight without prior notice (email or phone). She is a 72 years old woman that had a stroke three years ago, can't be exposed to any stressful situation, she needed to take medication at 9:30am LIFETIME! They didn't asked if she had a health condition, they just decided to change her flight from the one at 10:00am to the one at 5:00pm. Maybe they would be able to guess it as she was so nervous, she showed worried and confused in the counter where they informed her the "news" during check-in process. She arrived 3 1/2 hours in advance to the airport in order to avoid flight stress. She doesn't have family in Lima, so they sent her to a nice hotel (but far), arrived at 10:15am so she took her medication late. Very stressful episode for me and my family after trying to contact her as the hotel didn't let her call us (Avianca said she would have an international courtesy call). My mother called a friend of mine informing her the situation, that is how I knew about this. She didn't ate correctly that day as her food has to be low sodium. They should have arranged her flight in a same group plane and avoid old persons (with conditions) wait 9 hours. There are no words to express my frustration as nobody could help me in Avianca customer service. They should have priorities and consideration for elder people as this kind of situations are harmful for them, their blood pressure and their hearts! CERO COMMON SENSE!
Pros: I loved all the updated COVID protocols and the commitment to a safe comfortable flight. The crew did everything possible to ensure the trace experience was as smooth as it possibly could have been and showed a great deal of patience with my family of five that moves kinda slow sometimes.
Cons: Biscoff cookies in every snack bag. Those cookies one of the most integral parts of flying delta for me
Pros: La tripulación muy amable!!
Pros: Precautions taken appropriate
Cons: Environmental controls, it was a little warm. Seats seemed more uncomfortable than usual. Air vents, lights, too far from aisle seats.
Pros: Crew was very welcoming and nice
Cons: There was a lot of empty space on the plane I wish they would’ve spaced passengers out evenly.
Pros: We were traveling international in Twitter after contacting we were told we can carry one checked baggage but then we were not allowed and at gate they didn’t know the procedure and repeatedly We did not get our special meal we had requested
Cons: We were traveling international in Twitter after contacting we were told we can carry one checked baggage but then we were not allowed and at gate they didn’t know the procedure and repeatedly We did not get our special meal we had requested
Pros: On time, service was good
Cons: Food, I can't understand why the main course has such a poor taste and looks like it was eaten before.
Pros: Great flight attendants and service. Plenty of entertainment selection to make the long flight enjoyable. The boarding was chaotic because of the airport facility.
Cons: The airport is too small for loading a full international flight.
Cons: sat on the tarmac for 3 hours because the pilot was late.
Cons: Food offered in first
Cons: Hour late and no wifi!
Pros: Boarding and crew were professional and courteous.
Cons: Media interface system and Gogo inflight app are not synced and I could not listen to the movie I was watching. No subtitles offered for in flight movies. Someone farted before we deplaned and it was quite unpleasant. Also I wish the automatic seat assignments took my height into account.
Pros: Lovely crew. The food was tasty.
Cons: It would’ve been nice to make up some flight time in the air from the 4 hour delay and multiple gate changes that were all announced too late to delay a trip to the airport :(
Cons: The coffee could’ve tasted better.
Cons: Todo excelente!!!gracias!!!
Pros: Crew was awesome. Movie was awesome. Delta always comes through.
Cons: The airport.
Pros: VERY small plane and small narrow seats
Cons: Yes...not change my flight at the last minute and causing me to miss my connecting flight. Then making me reschedule my flight with only options that I now have (2) layover and then arrive in Korea another day later, that then caused me to miss my college orientation day!
Pros: Good food, entertainment and Delta Comfort section worth the extra cost.
Cons: Boarding at JFK a nightmare.
Cons: The person next to me
Cons: Even vegetarian Hindu food was ordered over the phone. We're presented non veg food. When asked about the non veg food we were told that we dint order. Lie right away. Alitalia members showed worst and discrimination based behavior. Very rude. Won't travel on Alitalia in future
Cons: Missed waiting 5 hours for next flight
Cons: The flight was delayed by more than an hour. My seat's entertainment system was broken, so an 8 hour flight with not much to do other than sleep.
Cons: The flight from. JFK to Barcelona was delayed as well. Their computers were down in Atlanta. So everyone had to have their name hand typed into a computer when boarding. Then the pilot said that our bags are usually weighed and computerized for even distribution on the plane. That system was also down, so we sat on the runway waiting for that problem to be fixed. When we arrived at Barcelona, I unpacked and discovered a jacket and pants in my luggage were wet. The only place that could have happened was at JfK during their rain storm and the luggage weight issue.
Pros: The flight crew were awesome
Cons: Not exactly the flight but the attendant white lady in Atlanta at the gate needs to sharpen her customer service skills, a bit obvious on who she prefers to deal with, as a foreigner and over 25 years of experience in dealing with the public, I felt the indifference. I frequently fly and my choice of airline is delta, this by far has been the only dissappointnent. Please do make sure this gets to the person in charge.
Pros: Crew was pleasant. Boarding was fast and efficient, nobody bumrushed.
Cons: The non-reclining seat right next to the bathroom door opening should not exist. I was miserable there; I swear everyone on the plane made sure to take a dump on this <2 hour flight. Also none of the windows on any of these small planes line up with the actual positions of seats and it sucks.
Pros: Snacks & drinks & TV movies good
Cons: One hostess was very rude & slow forget our headphones Kept getting me to help her with getting attention of other hostesses also very bad at giving snacks and kept my husband and another man waiting for 10 mins while she gathered rubbish despite repeated requests which would have been easy as she was at the front of plane obviously unsuited for this position
Pros: Delta is always great to fly on, but this was not the best..
Cons: We had delays EVERYWHERE. What is usually a 40 minute flight from Birmingham to Atlanta took an hour & 25 minutes. Once I landed, I had to connect allll the way on the other side of the airport. Once in air, things were fine, just hot. However, due to weather, we had to fly for an additional 45 minutes in the sky. The crew was as nice as they could be in that situation just overall a frustrating.
Pros: No entertainment and no food other than snacks.
Cons: I never received anything about my booking. I went the airport Wednesday morning not knowing if I’d actually fly out. I only had on my Kayak app a trip itinerary. Thankfully I did. In Atlanta I added my Skymiles # to my trip. Upon arrival in Mexico I rec’d a push from Delta about my trip with my Record Locator. Flying home was to depart at 8am. When I rec’d my boarding pass it stated 8:55am. While waiting at my gate Delta sent me a text at 7:30am that my flight would be leaving at 8am. That confused me. Needless to say I was suppose to arrive CVG at 3:49pm, but instead was booked on a flight departing Atlanta at 4:30pm. Plans at home had to changed for Friday evening as I was not arriving at mid-afternoon. Needless to say I’ll probably not book thru Kayak anymore.
Pros: The gentleman that was calling zone 1, etc etc. was amazing. I should have grabbed his name. Kept us informed and thanked us and really appreciated our business. He rocked!
Cons: Bad food
Cons: No tv screen
Pros: Movie selection was great!
Cons: Customer Service was horrid except for last attendant. At one point one rep sent us running out of a secured area to retrieve our luggage and then go to British Airways for connection. We had 45 minutes in front of BA ticket rep to get us on BA182 and they took so long we missed the boarding due to reps slow processing to issue ticket. Then we were stuck outside of secured area.
Cons: Copilot was an hour late, inexplicably
Cons: rescheduling Putting my wife on a different flight seating us in middle seats
Cons: Multiple cancellations and a total of THIRTY HOURS OF TRAVEL TIME for what was supposed to be 5 hours of travel in the beginning. I am still sitting in a god damn airport as we speak.
Pros: The professionalism of Delta employees, timeliness of flt.
Pros: I was going for weekend trip and because of delays I would've been there less than 20 hours. But Delta was terrific in giving me a refund and essy to work with via Twitter. 2 hour phone delay but they called me back to complete refund.
Cons: Chaos at gates. Changed gate 3 times. No real updates.
Pros: Flight attendants were very helpful and attentive
Cons: Poorly organized boarding process. Most of the passengers were Mexican and the announcements were all in English ... quite a bit of confusion. Also, they never announced Premium Boarding, just went from people with kids to Sky Priority ...
Pros: friendly courteous staff
Cons: didn't have the tapas box, or the crave box or any food box for sale...the flight attendant did give me extra cookies and pretzels
Pros: Great meal in economy. Delta entertainment was free and very comprehensive. Plane was packed, but service was great.
Pros: The flight was bumpy because of storm but the pilots were expert at making the best of flying around it.
Pros: The crew was very competent and friendly.
Cons: Insufficient seating area, no meal offered.
Pros: I got home. That's the highlight. We didn't have any incidents.
Cons: Took off late because the bus to transport flight attendants were late. Backed up once into New York. Had to circle several times. Once landed we waited in a queue behind 10 aircraft.
Pros: Crew was pleasant and helpful
Cons: In flight internet didn't work at all Seats were incredibly tight
Cons: The flight was cancelled after several attempts to departure. We had to spent the whole night in the JFK airport. Finally, it departed to Detroit with 2.5 hours delay. It was a nightmare.
Cons: 2h30 delay and no follow-up for connecting flights
Cons: They Lost 2 bags in Munich. Here in Sardinia 3 days and without our stuff for today and most of tomorrow.
Cons: Connection time unacceptable with delay in departure from London
Pros: Nothing really of note. The plane was pretty basic and unexxceptional, but that was expected for the price.
Pros: The seat is not comfortable. although the plane was an A380, but the configuration is not as comfortable ASIANA.
Cons: The boarding process is so poorly organized : very very long lines, just a couple of gates for security. The worst I have ever seen is at the Frankfurt airport. It is so bad that I swear I would never fly Lufthansa again. Talking about German efficiency ... nil .
Cons: Giving economy seats with the middle seat empty does not make it business class. Very uncomfortable seats. No recline and very hard.
Pros: Loved the food, the comfort of the seat/plane and entertainment. Timing of meal service was perfect and overall seemed far less rushed and chaotic compared to emirates business class.
Cons: Some staff were a bit hit and miss. Mostly nice but some were not. I was clearly having trouble getting my seat converted to its bed and 3 flight attendants walked passed me and didn’t help even though they noticed I was. A portion of leather covering under the tv where I feet went was hanging off when I boarded and but on with masking tape. Took the elegance away. It’s funny they use the old fit our A380 but such a long flight.
Cons: The flight was delayed several times and we were kept waiting at the gate without knowing when exactly we will leave.
Cons: Too high price tickey and had to buy luggage
Cons: Not making my connection due to plane delay, poor boarding processes, long Lufthansa lines, and slow customer service. Couldn't make my connecting flight or the flight after that because they were over booked. Then was sent to Brussels with a 4 hour layover, and missed my Saturday interview at 4 pm. Then the Brussels Airlines flight was delayed. Never again.
Pros: The cheese sandwich was good.
Cons: Flight left late. Airport employees weren't helpful. The plane was hot.
Pros: Business class for great price but I’m tall and not much extra legroom
Cons: I didn't fly with Lufthansa...n I didn't fly to Frankfurt..right now I'm in Zurich...Switzerland...
Pros: Crew and entertainment options
Cons: Passengers gathering against crew instructions. Large group behind me was loud and inconsiderate.
Pros: The crew was nice
Cons: The boarding process and the fees
Cons: The gate was moved three times.
Pros: cabin crew were all very nice!
Cons: It was a different way later flight
Cons: Having to wait 3 hours to catch the next plane. Also Frankfurt airport takes too long to get from one place to another- it’s a maze and there are too many slow checkpoints for connecting flights.
Cons: Crew was nice, but big push to check-in carry-on. There was in fact plenty of room in overhead bin
Cons: My bag did not make the connection. Had to make a claim and was told it would be on the next flight arriving at 12:30 PM. I did not receive it until 10:00 PM at our lodging.
Pros: Great flight crew, very friendly. Was just slightly alarmed that my friends and I never once had to show ID or passport to get onto the plane, especially given the current turmoil in europe. otherwise, enjoyed the flight and will fly more
Pros: Roomy seats and good space between rows. Didn't have the feel of being on a cattle car like most flights in the US
Cons: Boarding process. Felt like a mad dash just to scan your boarding pass.
Pros: First leg got cancelled and missed all connections. So frustrating!
Cons: Gate agent in GRR rebooked a flight the next day, which is too late for my event in Florence. When I called Lufthansa to see if I could get on an earlier flight, they could no longer help me because the new reservation was with United.
Cons: Boarding a blitz chaotic
Pros: Smaller plane was more comfortable than the A380 that took me to Frankfort..
Cons: The cheese sandwich was awful.
Pros: Seats in business class were the most uncomfortable I have ever experienced :((((
Cons: Seats in business class were the most uncomfortable I have ever experienced :((((
Pros: I have ordered the salmon fish dinne and the fish was totally overlooked, dry and tough. I could not swallow the fish and ate the tiny bread roll only. The second was breakfast wigh tasteless scrambled egg and mushroom and spinach. Both serving sizes were really small with just one side dish of fruits. I was hungry the whole 10 hours flight.
Cons: Changed the chef or the vendors who supplied the meals.
Cons: Plane transfer and customs at Frankfort were the worst I have ever encountered. Had to go so far between the two gates that had the flight from Seattle not been 30 minutes early and the plane to Barcelona posted as 10 minutes later than originally stated, we would have missed the connecting flight.
Pros: The food was ok
Cons: There was no way to check seats or gates ahead of time.
Cons: Pay for Wi fi
Pros: Great food and nice to be offered wine with dinner and after dinner drink
Cons: Could not have been more uncomfortable on this long flight. I am a normal size/weight person who practices yoga and if I was miserable, I can't imagine others who are larger or not in great shape. Those seats are like being in solitary confinement...but with 200 other people. Ugh.
Pros: Decent food, wide variety of in flight entertainment (movies and tv shows) and great, friendly service! Overall great value! Will fly Lufthansa again if going to Europe!
Pros: The crew was very good.
Pros: On time
Pros: They had lots of movies and TV options to choose from.
Cons: The vegetarian option was very poor. Frankly a pizza snack in place of supper is not what I expect on a cross-Atlantic flight.
Pros: Flight more or less on time - efficient
Cons: Baggage handlers on strike - airport chaotic - Swissport did poor job communicating waht was going on. One bag eventually arrived - took 3 hours second bag did not arrive and apparently did not get transferred in Frankfurt Told they would deliver bag - next day and would text and call - called at 4am !!! I just had come off 20hrs of travel. Phone on mute. No e mail. Now they say will deliver this evening - but no time slot so another wasted vacation day waiting for them to get their act together. Why can't they call/text me with a 30 minute window.
Pros: Very attentive flight attendants -- esp. liked the frequent offerings of juice and water; wine with meal was also appreciated. I will fly Lufthansa again!
Cons: For evening flight from DC to Frankfurt, I would have liked meal served a bit earlier so that we could have longer opportunity to nap before arrival.
Pros: Lost my tablet and it was returned to me! Great staff.
Cons: The seat design at exit rows. The pouch is too far away. Made me leave my tablet behind bc it was too far. Nothing of significance to complain about. It was overall, a great flight and safety was put ahead of everything. Well done.
Pros: See above
Cons: See above
Pros: The basics were fine.
Cons: The crew on the flight was really loud and talked about unprofessional things. Every time I was woken up it was by a flight attendant talk to another attendant really loud across the plane. Also, this was advertised as Lufthansa but was actually United. Kayak seems to do this frequently, and as a customer it is confusing and disappointing.
Pros: The food and the entertainment system was great. Easy to check in from home and I was able to change to a seat I liked better. The flight was on time.
Cons: The airplane was rather old, the boarding and deboarding took forever.
Pros: Never got on this flight on the booked day and got out the next day
Pros: Frequent food and beverage service, plus 2 hot towel offerings.
Cons: My headphones stopped working 1 hour into the flight, so I just watched movies with subtitles. No air vents, so it was really warm. I'm only 5'2" and felt really cramped in the seats.
Cons: The lines for boarding are ineffective and take too long.
Pros: Very nice at check in and boarding when we arrived running from our other flight.
Cons: All fine.
Cons: This flight had a lactose free meal but not gluten free.
Pros: I liked how generous they were with food and drinks
Cons: Free WiFi could have made the flight a lot better
Pros: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.
Cons: I flew economy and all was good and appropriate to the level.
Pros: Crew were excellent
Cons: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.
Pros: Confort and kindness
Cons: It was too cold
Cons: Boarding was crazy. Could not everyone in the gate area.
Pros: very nice crew
Cons: my bagfage was lost
Pros: The crew was pleasant
Cons: Baggage checkin & flight boarding was slow & disorganized.
Pros: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!
Cons: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!
Pros: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!
Cons: A queuing system would be better-it was a bit disorganised at Amsterdam!
Pros: Friendly crew
Cons: Can’t think of anything
Pros: Very friendly crew and on time with no problems.
Pros: The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual.
Cons: Food quality was not so good.
Cons: Late departure. Rush to connect.
Pros: Crew was very engaging and service was good.
Cons: My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage.
Pros: The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight
Cons: The earphones could have worked!
Cons: The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage.
Pros: The crew was very nice
Cons: Uncomfortable seat but it’s only a 1 hour flight so not a big deal.
Cons: Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily.
Cons: None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam.
Cons: The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!
Pros: I slept pretty much the whole time
Pros: Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split.
Cons: That it didn’t happen.
Pros: The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious.
Pros: Professional crew. Good boarding.
Cons: No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats.
Cons: Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place.
Pros: Good services!
Pros: The crew were hardworking, responsive, conscientious and friendly
Cons: Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late.
Pros: crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more.
Cons: tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones.
Pros: Excellent very good
Cons: Everting so good ex
Cons: After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm...
Pros: Seats were comfortable
Cons: Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time
Cons: Crowded seating, wake-up for breakfast service two hours before arrival
Cons: Bag was lost
Pros: Comfortable seats. Warm plane with happy staff.
Cons: Maybe a second sandwich option for food, not everyone likes cheese.
Pros: In flight food was enjoyable
Pros: Good efficient flight crew friendly and helpful
Pros: The flight attendants could not do enough for you.
Cons: Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in.
Pros: had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK
Pros: Short-hop flight, fit for purpose.
Pros: The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM.
Cons: Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it.
Pros: Everything. Staff incredible.
Cons: Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip
Pros: Same as above
Pros: Flight attendants were friendly, but they only had limited resources to work with.
Cons: Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best...
Cons: Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM
Pros: Friendliest economy class service I've ever encountered.
Pros: We really liked the KLM people, from the check in crew to the flight attendants.
Airlines flying from Michigan to Spain have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Michigan to Spain
Masks required on board, masks provided on flights from Michigan to Spain
Social distancing seating
Middle seats unavailable to book on flights from Michigan to Spain
Testing for antibodies, testing for symptoms for flights from Michigan to Spain
Waiving of change fees. Search flexible flights from Michigan to Spain