Daily cleaning, installation of cabin HEPA filters on flights from Milan to Utah
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Utah.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Utah is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Utah with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Utah up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Airline could not handle the two hour fog delay which led to tremendously long ticket desk lines and violently angry customers. Terrible experience for staff and customers."
Cons: "Boarding took longer time Than it should."
Cons: "The seats are to close together and did not recline, also very warm on the plane makes it very uncomfortable"
Pros: "The flight crew was friendly and kind."
Cons: "The check in at MXP took us a lot of time and there was no defined line for people to wait without other people can pass them. Some how there is people who stand in line for 10 minutes and others for 40 minutes, the ground attendants didn’t really cared about it."
Pros: "Nothing is changing, they need to make some adjustments"
Cons: "Delhi International Airport: Unhelpful representatives at both: Baggage Claim and at Operations center."
Cons: "The seats were cramped together"
Pros: "Super staff"
Cons: "Bad WiFi connection"
Cons: "They forced me to check my cabin bag. It met their dimension requirements but said weighed too much (what does that have to do with space in cabin). They they lost the bag so I'm on vacation with no clothes."
Pros: "The food and entertainment was good. The crew was very nice."
Pros: "All the staff was polit"
Cons: "It was too warm and the seats had very little legroom"
Pros: "Staff was very friendly. Good was great. I was actually comfortable during the flight."
Cons: "It's a long flight. But that's unavoidable."
Pros: "Friendly staff, great food and entertainment selections, care package/pillow/blanket provided, comfortable flight"
Pros: "Excellent check-in and in-flight service"
Pros: "I liked everything."
Pros: "First time I've had a gift in economy! Very minimal, but nice! Food was very good - especially for airline food. Crew all very nice, and pre-flight in SFO was efficient and pleasant."
Cons: "I'm a wheelchair passenger, which was a DISASTER in Istanbul!. It took nearly an hour to get to off and to passport control. And on the plane, it was very uncomfortable because of so little leg room. To get out of the window seat to go to the toilet was as bad as it gets, because of row in front with reclined seats - only possible to scoot across in sitting position. Not easy....!"
Pros: "Customer service was great. I love the food and also free tv and movies. Excellent in all ways !"
Pros: "friendly people. good food. top notch service"
Pros: "Good food and service"
Cons: "A little turbulence"
Pros: "Great attention and kindness from the attendants"
Cons: "The cabin was very very hot during the flight."
Pros: "Good selection of entertainment, comfortable seats."
Cons: "late boarding"
Pros: "I love how comfortable they made everyone, they made an 11 hour flight feel more like an 3 hour flight....best airline ever for me and my family..... I will be sending them a Thank You card."
Cons: "There wasn't nothing that I didn't like . I love me some Turkish airline."
Cons: "My flight was cancelled ten days prior to departure. Nothing to do with weather. Without my permission they, booked my return flight with a 20 hour layover in Istanbul airport. I had to buy a new ticket home on a different airline. Waiting for a refund which currently seems impossible."
Cons: "The transfer at Istanbul airport was somewhat chaotic and disorganized."
Pros: "At least there was a good selection of movies"
Cons: "Of the frequent number of flights I've taken in the past year, this was the most unexceptional. Nothing stood out, good or bad. Food was bland, attendants were just doing their jobs and never saw one walk up and down the aisle between services to see if there were any needs or concerns."
Pros: "Comfortable chairs, the entertainment was wonderful especially for such a long trip."
Cons: "It is not the airline but rather Istanbul airport. I would have been more convenient with a little more organization to help the massive amount of people going through the airport."
Pros: "Good flight service. Nice STAR lounge in Milan"
Cons: "On line check-in does not remember frequent flier info."
Pros: "Entertainment was Okay, and that was the best of it."
Cons: "Customer service gave us false information about delays, almost missed our flight. The check-in agent had to call for manager. And the manager told us if we didn't check-in online, they wouldn't have let us board our flight. The seats were cramped, the food is way worse than it was before. I doubt that we will fly with Turkish Airlines ever again."
Pros: "comfortable. enjoyed the staff. enjoyed the movies music and travel information on the personal screen."
Pros: "First class treatment in economy class: high quality inter-personal contacts, socks and eye cover, great drink choices and good food."
Cons: "Late arrival in Boston, probably due to time change confusion in Istanbul."
Pros: "The flight itself wasn't bad, we got a meal on each flight and the crew was charming."
Cons: "I had a trip with one connection, from Tel Aviv to Milan. The flight from Tel Aviv was delayed, which coused the connection flight to be delayed. Also, and most importantly, they've left my luggage in Istanbul (where the connection was from), so that I was left with no proper clothes/essentials for four (!) days (and it was colder than expected in Italy)."
Pros: "Everything was appreciated"
Cons: "One of our suitcases was lost. Well, fine, it happened. From Kyiv we went to Georgia for a week. In one or two days we received a text to come get it in the Batumi airport. We came there - nothing. Then next text - come get it in two days. When it finally arrived - it was torn. I don't know who to blame in the first wrong text, I don't know why and how the suitcase was lost, I don't know who torn it, but in general it was all very wrong and inefficient."
Pros: "All amazing"
Pros: "I did not fly back with Turkish airlines. I decided not to take a chance. Please read comments below."
Pros: "Your airline deserves the awards it has won this year! Please come to the US and teach them how to run an airline."
Pros: "Again, service was awesome business class cabin temperature should be lowered as it was hot."
Pros: "Good food, great crew."
Cons: "Both coming and going my transatlantic flights were delayed. first time to address a mechanical problem with the heating/cooling system of the aircraft (1 hour +) and the return flight was delayed for more than 2.5 hours with no explanation."
Cons: "Checked bag got ruined, servie was terrible"
Cons: "Thessaloniki airport needs an upgrade badly"
Pros: "Quick, easy, and friendly staff. The seats were comfortable and the boarding process was fairly quick and painless."
Pros: "the food was amazing and the people super nice! it was my first time using Turkish airlines and i loved it!"
Pros: "see above"
Cons: "See above"
Pros: "emergency row had plenty of leg room."
Cons: "don't recall getting an email reminder to check in ahead of time, so did when i arrived at airport... i guess this resulted in the emergency row seating, which, while having plenty of leg room, apparently is the least important when it comes to service. overlooked several times, my peers and i in the row had no food choices, and were given what was leftover, often lukewarm."
Cons: "Always same food each time bad experience"
Pros: "Food was excellent"
Cons: "Seats a little cramped"
Pros: "Boarding was good"
Cons: "Plane smelled like urine"
Pros: "Good services in anticipating our next leg"
Pros: "Pretty much everything"
Cons: "Food somewhat expensive..... boarding off the plane - ones with no baggage should get off first then more control about everybody getting in the aisles trying to get their luggage and holding everybody up"
Cons: "Better choice of snacks"
Pros: "The planes are made for humans not for monkeys as in some other airlines. Leg space was way better."
Cons: "I wish you could make your ticketing categories simpler. It is too complicated and cumbersome. May be you have a new category of over 75 olds."
Cons: "Plane had to divert from Salt-Lake City due to a storm. My son 17 years old traveling alone once in Salt-Lake City should have been given priority for an overnight stay instead of sleeping on an airport bench! Dinner + Breakfast vouchers would also have been nice compared to the 15$ food voucher..."
Pros: "Great experience!"
Cons: "Boarding took a long time"
Cons: "Everything was excellent."
Cons: "At least free water"
Cons: "Plane left without me because they don’t know how to put gas in the plane in Jackson"
Cons: "Plane very late. Boarding was chaos"
Cons: "Basic economy is just another way for the airlines to provide low service and nickel and dime everyone while charging the same prices."
Pros: "More room and comfort than American Airlines."
Cons: "To many screaming kids"
Pros: "It was water or water no soft drinks"
Cons: "Only water"
Pros: "Everything was perfect."
Pros: "really nice cervices"
Pros: "Delta is great"
Cons: "Was not a wheelchair waiting for Wallace."
Pros: "On time. Good customer service. Easy route, no hassles."
Pros: "It was good"
Cons: "Wifi didn't work (network wouldn't show up)."
Pros: "Food was best in a long time. Steak salad was excellent, as was the little chocolate mousse."
Pros: "fast efficient and directions are pretty clear tons of delicious food available at PDX to bring plane was comfortable and roomy"
Cons: "long lines through security"
Cons: "Super small plane"
Pros: "I had to hassle Delta going down because they did not precheck me. Blamed TSA. Called customer service when I checked in online and they got it done without a hassle."
Cons: "Economy seating is tight, uncomfortable, and my body was so cramped it was painful!"
Pros: "Good experience overall. Pleasant staff. Movie features were wonderful and helped pass the time."
Pros: "Having status. Always on time. They run their schedules like European trains."
Pros: "Nice chairs with built in pillows. J"
Pros: "stewardess was exceptionally pleasant."
Pros: "Held the plane for a late connection . Trackble luggage"
Cons: "No screens. No food. A320 mechanical issues on both planes."
Pros: "Plane and cree"
Cons: "Terrible breakfast if u want to call it thst"
Pros: "Comfortable seating in business class Arriving JFK early."
Pros: "On time schedule"
Pros: "On time and convenience of the connection"
Cons: "Airplanes were a little bit old"
Pros: "Mostly everything was ok"
Cons: "Delay in taking off was probably the only issue."
Pros: "Excellent customer service. That doesn't seem to happen too often with airlines. Delta has been outstanding."
Cons: "No complaints."
Cons: "Seating is too crowded"
Cons: "Waiting in plane for two hour, it got hot and stuff cuz they had to turn of air to defrost plane and was thirsty."
Cons: "Not enough space."
Cons: "lost mom's glasses"
Pros: "We arrived safely"
Cons: "See above... comments are primarily for Atlanta to Salt Lake portion of trip. I'll try to avoid a 757-200 in the future, since (as you know) there is absolutely minimum legroom."
Cons: "Give us some room"
Pros: "Love the free booze. Staff was great. Lots of movie options."
Cons: "More food choice and more snacks should avialable during flight time Both serving food is very bad"
Pros: "Well, maybe except of these "preferred sitting" arrangement. The sit was in front of open space and restrooms. Constantly people were standing and waiting for the restroom. Their butts were literally at the "preferred sited" passengers faces. I felt, I would be way more happy in a regular sit."
Cons: "Such sits should not be declared preferred and cost more."
Cons: "I could not make it for the 1st part of my journey due to personal circumstances. There was no notification from Lufthansa that my return journey would be been cancelled as well. I found out 1 hour before the actual flight. Was offered a replacement ticket for over £900. Bought a new one with BA."
Cons: "Perdieron nuestras maletas, de prácticamente todos los pasajeros."
Pros: "crew was nice"
Cons: "our flight got delayed 3 hours, we lost all our connections and I ended up traveling for 24 hours after having paid almost 2,000 dollars on my ticket. All i got from you was a bottle of water, and 7 euro ticket for a snack, it's outrageous."
Cons: "Flight delay for 4 hours due to airline maintenance. Missed connection. They also messed up frequent flyer credit and very leather support in Frankfurt for connection. 2 agents only for plane all of people with missed connection. Lame meal allowance."
Pros: "We upgraded our flight from Frankfurt to business class--so worth it."
Cons: "Cramped economy seats compared to Bombay to Munich flight."
Cons: "More organize during boarding, better food (it was either too hot or not hot enough, quality wasn’t good, snacks horrible) compare to other airlines, not sure if we’ll use Lufthansa again for overseas trips"
Pros: "Very comfortable. All very nice."
Pros: "Boarding was easy. Flight attendants were so attentive in Premium Economy. Entertainment choices were excellent. There was a USB charging port on the back of the seat. All good!"
Pros: "Lufthansa is just the best. The flight crew was so pleasant the entire trip and they work very hard to make sure the passengers are comfortable. The food was even good! Lots of perks included--free wine, beer, etc. along with headsets for the movies."
Pros: "Flight arrived early."
Cons: "Last two transatlantic flights have been hot. What happened to a nice cool flight and using the blanket if you are cold?"
Cons: "Wish we had empty seat between us, w both the same name it should hv been possible. Special meal bland"
Pros: "Each time I travel with Lufthansa care, comfort, amd customer service are such a high priority"
Cons: "I was called the night before saying our flight was overbooked will you change flights for 300.00 dollars each. We needed to get home so we turned their offer down. The day of the flight our connection flight was delayed we were told someone would escort several of the passengers from Lufthansa to the connection with United no one was there. Several of us ran to where the flight gate was but the plane already left. It turns out other people were also called and turned down United’s offer. So the question is since our flight was purposely overbooked did United take advantage of our situation and just leave and cause all of us great pain and duress with no compensation for all of our inconvenience."
Pros: "Crew and service was amazing"
Cons: "No entertainment food Horrible"
Pros: "Comfortable seat. Great service. Outstanding nothing"
Pros: "smooth and on time"
Cons: "no charging ports on plane"
Pros: "Food service everything"
Cons: "Everything was just perfect"
Pros: "Crew was excellent and many passengers were as well. Really commend cabin crew for their excellent work on a full flight."
Cons: "A bit cramped and I really didn't like the people in front of me who reclined in coach. The cabin crew got them to put up their seats for the food service, but otherwise there was nothing they could do. Can't we just tell people that coach doesn't have the room to recline. Also, you guys are German, can't we at least board by rows?"
Pros: "-Flight attendants were wonderful, courteous, and attentive to all. -The pilots kept us informed of the status of the flight -The flight departure and arrival were on time as promised."
Pros: "Boarding was made seamless. Seating legroom always seems to be better then others I have flown with. Food seems to be better too. The flight crew is very friendly!"
Cons: "As I checked in for the flight around 10 am on Saturday my ck in was "finished" because our pass ports were due to expire in April. We were not allowed to board our flight and the passport office is closed until Tuesday. As a result we lost $700 dollars to the hotel booked and Lufthansa may not reimburse us for the flights which were over $2000. Absolutely horrible service, no help. Negligent in informing us rapier when i chose seats for the flight. The flight was also delayed 2 and a half hours. We now have no vacation for which we paid $3000."
Pros: "Large screens for movies are excellent. Very easy to use."
Cons: "Other international carriers have better food, but it wasn't bad. Other carriers have business class cabin designs (Cathay Pacific for instance) which allow the window seat passenger to get out without disturbing the aisle passenger."
Cons: "Very uncomfortable seats too close together. Boarding was late and plane was full. People had to out roller boards understand seats that were too close together. Seemed very unsafe. Stuffy and hot. Terrible turbulence."
Cons: "There was nothing I did not like about my flight"
Pros: "The crew was very friendly and helpful"
Cons: "I am lactose intolerant and there were few non-dairy options"
Pros: "Safely got to Munich at last"
Cons: "Flight was 1.5 hours delayed overall. Gate was changed, arplane had to be replaced. Replacement was so far away that bus transportation to the plane was necessary. Crew wasn't too attentive."
Pros: "Pleasant crew!"
Cons: "Uncomfortable seats, long lines to check in at the gate and very unorganized,"
Pros: "the crew was courteous, attentive, accommodating."
Cons: "Was delayed in a connection and missed flight. No offer or help provided to get me and children on another flight without charging me ~$9000 for another flight. Paid out of pocket for another airline. Cannot believe the extortion and lack of service provided!"
Pros: "Crew was friendly both in flight and check in area."
Cons: "My entertainment screen wasn't working at all from Washington DC to Munich! Also, I searched Lufthansa's website to order "Halal Food" but there was no option for it! I talked to one of the crew about it, she said that I needed to call to order in advance, but she was nice enough to offer vegetarian food as a substitute which was okay."
Pros: "Lufthansa crew is the best"
Pros: "The flight was on time. The crew was friendly and efficient."
Pros: "Friendly crew, had row to myself, smooth flight"
Cons: "Delayed departure"
Cons: "The flight was delayed for the conditions of the weather although it was clear and nice upon our arrival. Then the airlines did not deliver our luggage and we had to wait for it"
Cons: "Seating space too narrow"
Cons: "S7 asked for additional "fees" to cover flight expenses. They have charged extra for carry on luggage of 2,000 roubles. It was mentioned that it was international flight but they have refused to honor those rules. I have used the same bag on other airlines and did not have any problems."
Pros: "The caring of the air hostesses"
Cons: "The space was very limited"
Pros: "space and the staff"
Pros: "Crew was very friendly and helpful."
Cons: "No food/snacks after a long first flight. At first it looked like we were in first class, then they decided to move it a few rows up after everyone was seated."
Pros: "Comfortable, clean plane and excellent, attentive service on board. We had little time between connections but airport staff offered to drive us, two seniors, to distant gate on his cart which was a lifesaver."
Pros: "Lufthansa seems to have friendlier more helpful customer service than does Webjet's customer service."
Cons: "Webjet customer service didn't seem very friendly or concerned about helping to request fees waived from themselves and Lufthansa."
Pros: "Great service and comfortable bed for sleeping in business class"
Pros: "Thank you for the smooth flight"
Pros: "Disappointed overall. United Airlines took over here and you could immediately tell the difference."
Cons: "Seats were uncomfortable, no food only snack which is typically crushed pretzels. I typically never fly United because of their service, food etc very poor"
Pros: "Professional crew, easy travel."
Cons: "Close seating."
Pros: "Paid ~350 dollars to upgrade. It was great! More room, better service"
Pros: "For such a short flight, everything was fine."
Cons: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
Pros: "Crew is excellent, polite and personal!"
Cons: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Cons: "Wifi on klm"
Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"
Cons: "Delay due to strike"
Cons: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Pros: "Great plane and staff"
Pros: "Very friendly crew and on time with no problems."
Cons: "Boarding was very slow."
Pros: "The flight crew was so friendly and the food was really good."
Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Pros: "My seat"
Cons: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Cons: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Pros: "very attentive crew"
Cons: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
Cons: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
Pros: "Friendly and efficient crew. Flights were on time if not even early."
Cons: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Pros: "Employees were very friendly"
Cons: "The seats were very small"
Pros: "Excellent service. A meal , drink and a coffee included which we were not expecting."
Pros: "Efficient crew"
Cons: "Long, slow line at check in. Not many new movies or tv shows"
Pros: "The entertainment options were good."
Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Cons: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Pros: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Pros: "Nice to have a wrap for the snack."
Cons: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Pros: "The crew were hardworking, responsive, conscientious and friendly"
Cons: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Pros: "Fabulous trip with friendly, helpful staff"
Pros: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Cons: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."
Cons: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."
Pros: "Comfortable seats. Warm plane with happy staff."
Cons: "Maybe a second sandwich option for food, not everyone likes cheese."
Pros: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Cons: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Pros: "Good efficient flight crew friendly and helpful"
Cons: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
Pros: "Flight was on time and quick and comfortable"
Cons: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."
Cons: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."
Pros: "Eveything is well arranged"
Pros: "Easy airport business"
Pros: "Loads of leg room"
Cons: "Loved everything"
Pros: "It was a short flight so it was O.K."
Cons: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."
Pros: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Cons: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."
Pros: "Very good flight, excellent service and good food."
Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed the plane didn't have wifi / USB"
Pros: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Cons: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."
Pros: "Excellent service and comfortable flight"
Cons: "Flight delay roughly an hour"
Cons: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"
Pros: "KLM food and service are great"
Pros: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."
Pros: "The crew is nice"
Cons: "No respect of distancing the seats ; all the seats were occupied. No wifi"
Cons: "The food was not as usual."
Pros: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Cons: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."
Cons: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"
Cons: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"
Pros: "Spacious business class seats, excellent meals"
Cons: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."
Pros: "Crew memebers"
Cons: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."
Cons: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"
Cons: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"
Cons: "Entertainment worked sporadically"
Pros: "The schedule and timing"
Cons: "The airport, some of the crew, the aircraft seats, the entertainment system"
Pros: "Great food and friendly crew."
Cons: "Seatback system was old and not very functional."
Pros: "Not being charged for my first bag of luggage"
Pros: "crew great comfortable"
Cons: "Couldn’t understand announcements"
Pros: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Cons: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."
Pros: "Crew was nice, too short of a flight to figure out more"
Cons: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"
Cons: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Pros: "Flight attendants were very nice"
Cons: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"
Pros: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Cons: "Slight issue with headphone connection, was not the only passenger."
Cons: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."
Pros: "The service was very professional."
Cons: "Everything went well."
Cons: "Horrible Crew..."
Pros: "Flight was smooth"
Cons: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."
Pros: "Service was great, flight was on time and I really enjoyed everything"
Cons: "Little turbulence but overall it comes as usual so it was worth the flight"
Pros: "Smoothness of flight and service"
Cons: "In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting"
Pros: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Cons: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."
Pros: "The crew was good and very good pilot's"
Cons: "No leg room between seats"
Cons: "Some toilet facilities out of order and some slow service"
Pros: "it was cancelled so they got me on the next flight on Turkish"
Pros: "Efficient on and off Staff polite and helpful"
Pros: "Friendly onboard staff"
Cons: "Treated like cattle while boarding unless your preferred member. Average food quality."
Pros: "All of the crew were friendly and the flight was on time."
Cons: "No problems"
Pros: "leg space in plane"
Cons: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."
Pros: "Great food, pleasant crew."
Cons: "Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. Entertainment system hard to use, finding movies very tedious."
Cons: "bad smell around my seat"
Pros: "tool me safe from one airport to another"
Cons: "wait time, food"
Pros: "I like the service of AF"
Cons: "Small leg space"
Pros: "Wheel chair service at LAX is run by the airport. Their priority is to get you to your flight, not to a VIP room regardless of how early you check in."
Pros: "I didn't feel cramped in a Window Seat. Two meals were served during the flight. It was nice to get back to being fed something other than skippy snacks on an airline flight."
Cons: "I was ignored over and over again as ice cream, drinks and snacks were offer by the crew. It would have been nice if some would ask me before falling asleep if I wanted to be roused for snacks and desserts. After being on back to back flights of more than 10 hours each it would be considerate for the crew to be aware of my length of travel and to make sure they don't assume my resting my eyes is the same as me being asleep. Even when I was awake it appeared I was being overlooked, ignored and left out of complimentary services I saw other receiving....my bad for not asking to be noticed."
Pros: "The food was great. Very filling and hot foods were hot and cooked thoroughly. For our 8 hour flight we were served 2 meals and snacks and plenty of hot drinks which was nice.The entertainment was great got to watch movies and play games and also learn language through games."
Cons: "It was very hot in there probably hotter than it should be. Not much air flow I was sweating the whole flight. Because of this I couldn't sleep it was kinda miserable not gonna lie."
Pros: "The seats were comfortable."
Cons: "The bag did not arrive. It stayed in Paris even though my first flight was on time. Connecting at CDG was a negative experience. Not enough time and unfriendly staff at the security check."
Pros: "The in-flight entertainment wad quite nice, even though the screens were old."
Cons: "The vegetarian meal was tasteless. I expected way more."
Pros: "The crew was nice .."
Cons: "We were very late for take off. Don't understand why No USB plug. No charging spots. No video. No movie. No radio. No wifi."
Pros: "the crew was very nice and the food was good."
Airlines flying from Milan to Utah have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Milan to Utah
Masks required on board, masks provided on flights from Milan to Utah
Social distancing seating
Middle seats unavailable to book on flights from Milan to Utah
Testing for antibodies, testing for symptoms for flights from Milan to Utah
Waiving of change fees. Search flexible flights from Milan to Utah