Find cheap flights from Minneapolis to Douala

"No seat assignment. Was put in the absolute last seat in the plane. Flight was delayed because of an electrical issue which also broke the AC until we were taxi-ing. It was hot."

"Thanks"

"Plane was hot. Flight handling was poor (rough takeoff, landing). Young and inexperienced pilot. Short flight made it bearable. If it was longer than an hour, that would have been terrible. Beverage service? Warm water. Disappointing."

Cons: "Very comfortable flight!"

Pros: "Crew was great and seats were totally perfect and comfortable"
Cons: "Nothing could have been better, except steak and lobster 🦞😃 Thank you very much for your ability to make customers welcome and comfortable."

Pros: "Delta is great and made everything easy and comfortable. Loved having the middle seat open. Flight attendants did a wonderful job! This is a great nonstop flight!"
Cons: "Do not like the high baggage fees!"

Pros: "The staff were awesome!"
Cons: "no covid-19 precautions were taken."

Pros: "Great crew. Entertainment options were good."
Cons: "Should add weather/radar to the flight tracker"

Pros: "Early, clean and comfortable"

Cons: "Air flow from air above seats was blowing out hot air. My seat kept reclining so I got yelled at and I didn’t do it on purpose. Long wait on ground before takeoff."

Pros: "The crew was extremely helpful and friendly!"
Cons: "The seats, overall, could have been more comfortable... I have somewhat of a backache after my trip."

Cons: "There is always just too much talking and announcements on the flights now."

Pros: "Same crew and great experiments again"
Cons: "Nothing"

Pros: "Crew was polite and very helpful."
Cons: "It would have been great to reiterate to passengers to remain seated when deplaning, until the passenger in the row ahead were approximately 6 Ft away."

Pros: "The snacks"
Cons: "There was one flight attendant who was very rude."

Pros: "Pretty straight forward. Clean. Efficient."

Pros: "Great social distancing and Delta supplies MULTIPLE sanitizing options!!"

Cons: "The entertainment system was not working, and the charging stations weren’t working either."

Pros: "On time arrival and departure."
Cons: "Under the Covid circumstances, it was a good experience."

Pros: "Liked the attitude of staff and comfort of 50% capacity."
Cons: "There were costumers taking off mask and walking through plane."

Pros: "I appreciate that Delta leaves seats empty, for our health."
Cons: "Snacks were all sugar-laden. Not good for anyone!"

Pros: "Seat comfort was average for a small jet. Bottled water was cold."
Cons: "Cabin was too warm"

Pros: "Super respctful"

Pros: "Crew was friendly and very clear about masks."

Pros: "The space between passengers."
Cons: "Nothing it was perfect."

Pros: "The crew was amazing."
Cons: "The seat backs are very uncomfortable for my neck & upper back. Difficult to tolerate, and gave me headache on each flight."

Pros: "Great crew."
Cons: "Nothing!"

Pros: "Great crew."

Pros: "The seat was comfortable. Snacks were good. Inflight entertainment was amazing. Boarding was smooth."
Cons: "Nothing it was perfect"

Pros: "Nothing."
Cons: "Extremely frustrated. Upon booking my ticket, I was told it wouldn’t be a full flight. At no point did u receive any information alerting me that it was going to be a full flight. I was extremely uncomfortable due to COVID."

Pros: "It was a nice, quick hop. Everyone played by the new COVID rules."

Pros: "Took extreme measures for COVID prevention. It felt very safe"

Cons: "When I pick up my bags"

Pros: "We needed a seat belt extender and one of the crew members noticed and was so kind in getting that. No embarrassment or drawing attention to the customer. His name? David"

Pros: "Boarding was very efficient. Flight attendants were helpful and kind and seemed to care."
Cons: "We booked basic seats knowing we might not sit together however we did not know they would separate children. They put my husband and I in an exit row and my daughter at the back of the plane with strangers. I was not comfortable with strangers being responsible for my child. I assumed they would seat children with at least one parent. We did ask to move at the gate and the accommodated us with the last row on the plane. No recline, no window, and right next to the bathrooms. We took it to be with our kid but this policy needs to be revised. Kids should always be seated with the adult responsible for them... who knows what kind of person might end up next to my child. Not to mention if she had needed something is the stranger gonna take care of it? It’s just a bad practice imo."

Pros: "On this short flight, the flight attendant was wonderful, accommodating special requests and being fully engaged with passengers. On time departure, early arrival, overall a nice quick flight to Duluth."
Cons: "CRJ200 planes are always a bit cramped, and having to gate check anything bigger than a small purse is an inconvenience. Hopefully the fleet will change over to the Embrair planes soon. Beware 'Basic' flyers (cheap tickets): you are not eligible to take an earlier flight even if available."

Cons: "No delay"

Cons: "Couldn't have been better"

Pros: "Crew very good"
Cons: "Breakfast sandwich was close to tasteless; all bread, very very little filling."

Cons: "It made no sense to board an hour and a half before takeoff."

Pros: "The crew was very friendly. Boarding was quick."
Cons: "Seat size in Comfort+ was still cramped. The person sitting next to me(in the middle was a fairly large (height not weight) and his arms and shoulders were pretty much flowing into my seat( I sat by the window). Leg room of course was fine. Very cold draft coming from the airplane(window?)"

Cons: "No issues at all"

Cons: "Plane journey awful. Speaker had a loud buzzing noise all the time so never heard a word bad landing. Rattling plane Very cold."

Pros: "On time"
Cons: "Take a long time to taxi to the gate & getting off the plane."

Pros: "Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system."

Pros: "It got me home, eventually."
Cons: "Poor communication, a 6 hour delay followed by a 7 hour layover (during which we had to sleep on an airport floor because Delta couldn't offer us any hotel vouchers). Gate agents disappeared after 7pm becuase they were due to be done with their shifts when our flight was originally supposed to leave at 6 pm. It felt like we were trapped in the movie The Terminal. Oh! And our bag was misrouted, because that was just how things went those 2 days. All in all a 6 hour trip turned into 18 hours. I could have driven home in that amount of time!"

Pros: "Everything was in order"
Cons: "None really"

Pros: "My original flight from MSP to Grand Forks had the nicest pilot that went above and beyond his duties on and off aircraft."
Cons: "Switched planes 3 times, Gates 4 times and little communication on what to expect now, and moving forward. Ended up delayed on jetway 90 minutes before returning to gate to be switched on and off planes for 4 hours Also Delta broke my suitcase in 4 spots I will be contacting delta about this horrible experience!!!"

Pros: "The gate agent and cabin crew handled passenger's misery with friendly grace and professionalism. Also, it was an old plane and so the seats, even in coach, were comfortable."
Cons: "Plane was around 45 minutes late in arriving at our Minneapolis gate. Flight was further delayed by something (unspecified) being "frozen." WORST part was that the temperature in the seating area at the gate was horribly cold. Departing passengers at a neighboring gate were bound for Fargo and sat with their parkas on and with parka hoods up. We Houston-bound had packed our coats & boots and were shivering. Then when we finally boarded the crew announced that the plane's water system was broken and so we would have no hot coffee or hot tea or hot anything. No water, also and obviously, in the restroom sink. But sani-wipes were provided in the sink basin."

Cons: "Friendlier crews"

Cons: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Cons: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Pros: "The crew was very kind"

Cons: "It's KLM. What else do you need to know."

Pros: "Decent price for economy comfort seat, 4A."
Cons: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Cons: "Information on arrival time was not correct"

Pros: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Cons: "Fix the damn KIOSKS at Vienna!"

Pros: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Cons: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Pros: "Slow service."
Cons: "Better communication!"

Pros: "Pleasant flight"
Cons: "We were delayed & missed our connection"

Pros: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Pros: "Entertainment was amazing"
Cons: "Seats a bit hard"

Pros: "Everything was smooth and effortless."
Cons: "Can’t think of anything."

Pros: "Food, entertainment and crew was exceptionally friendly."
Cons: "Seats not great for such a long flight."

Cons: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Pros: "Good"
Cons: "Nothing"

Cons: "lost baggage"

Pros: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Cons: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Pros: "The constant smile conferred by flight attendants through the entire flight."
Cons: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Cons: "Our lougage did not arrive"

Cons: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Pros: "The staff tried to help me when it was evident we would not arrive on time"
Cons: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."

Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Pros: "The boarding was easy and you didn't have to wait inline for that long"
Cons: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Pros: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Pros: "Great"
Cons: "Great"

Pros: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Cons: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Pros: "Short flight with good communication."
Cons: "Nil to complain."

Pros: "Good information and helpfil boarding."
Cons: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Cons: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Pros: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Cons: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Pros: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Cons: "OLD plane without comfort or entertainment"

Pros: "I really like the spaciousness, the plug ins and general service"
Cons: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

Pros: "Arriving more or less on time"
Cons: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

Pros: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Cons: "No complaints at all."

Pros: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Cons: "Nothing. This is filler text to meet min characters."

Pros: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

Pros: "Overall very nice flight, even comes with free drink and snack"

Cons: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."

Cons: "I wasn't sitting next to my partner and we sat on the Tarmac for 45 minutes after the flight was already delayed by 30 minutes."

Pros: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Cons: "Would be nice if there was wifi on board"

Pros: "Food was relatively good"
Cons: "We had ourtrip from San Francisco to Amsterdam which is one of the longest flights ever, andthe entertainment system wasnt working, we kept on telling them several times but nothing happened and at the end they wereeven avoiding us. By the end of the trip when we were approaching Ams, a hostess came and she gave us a $25 dollar discountvoucher to be used in our next trip, this is totally not acceptable!"

Pros: "Nice new Boeing 787, lots of space."
Cons: "Seat could use a bit more cushion, a bit thin for a long haul service. Also, had to take a bus to the aircraft which slowed the boarding."

Pros: "Left on time, arrived ahead of time. Baggage arrived very promptly. Seats comfortable."
Cons: "Very limited movie choices on inflight entertainment. Seatbelt short, unable to keep secured except sitting straight in seat. No food which is now typical most domestic flights 4 hours or less."

Pros: "The crew was really good, made sure our needs were met."
Cons: "The seats were quite crammed."

Pros: "The crew were very nice and the seats were comfy."
Cons: "I would have liked a snack instead of just a beverage alone."

Pros: "Wireless entertainment and seat spacing on the airbus"
Cons: "Boeing seats are too close together. Space them out"

Pros: "Crew was nice, boarding went smoothly."
Cons: "As always, seats are very tight and not super comfortable... but that’s true for all airlines these days, unfortunately."

Pros: "Organized gate"
Cons: "Information on delay boarding"

Pros: "Biarding"
Cons: "Internet WiFi"

Cons: "We were delayed for an hour sitting in the tarmac because of “VIP” which sucked"

Cons: "Watched a handicap elderly lady put in the middle of economy and a young small healthy male bumped to first class. crew not prioritizing the elderly. With 16" of isle space an eastern crew member tried to push a airline wheelchair down the crowded isle. Treating paying passengers as llivestock"

Cons: "Food was not necessarily to our liking."

Pros: "Seem to be a smooth and direct flight"
Cons: "The flight was fine however my seat was next to the bathroom and people would occasionaly Bump in to me ."

Pros: "The flight was unremarkable"
Cons: "The loading was 1hr late because United had to move the plane to the proper gate. No leg space, but that's my 6'-4" body's fault."

Cons: "The legroom is non-existent. I sure wish airlines didn't try to put so many seats in each aircraft."

Pros: "The flight was overall good, there it was simple and i got what I paid for. First class would have been worth the upgrade Im 6'6" and i was good for legroom."
Cons: "They lost my bag. Very huge issue followed. Staff was very helpful in getting me on track with who and when to talk with people however!"

Pros: "Flight was quick and the flight attendants were nice"
Cons: "I'm 6' tall and my head was above the headrest, so it wasn't super comfortable to lay back."

Cons: "Wi-Fi did t work for most of the flight."

Pros: "Service and respect very good"
Cons: "Nothing"

Pros: "Not much. The plane left ontimefrom SF,got toMplsontime."
Cons: "Bought a basic economy ticket: 3 emails warning about luggage restrictions - demeaning! Can't download boarding passes from own computer- must be done at airport under supervision of United staff: "have to check and see what bags you're bringing"!. Last to board! Seat assignments done at the gate; instructed to see gate attendant, who says, "Take a seat, we'll call you". Finally, in SF, gate person says,"You bought a restricted ticket, we have to watch you"! I didn't buy lousy customer service!"

Pros: "On time, friendly, overall great!"

Pros: "The trip went smoothly and it was on time. The Crew was nice and efficient"

Pros: "The price of a ticket is slightly lower. It is not enough of a difference to make the plethora of inconveniences worth it. You are not a valued customer with this fare. If United values customers, they shouldn't offer this fare. That's why I don't fly the bargain airlines."
Cons: "You can't check in at the kiosk on basic economy without an employee badge swipe, and there were no employees available. I had to stop checking in, wait in line, and then the employee that I talked to didn't have the right kind of badge to swipe. So I waited again. Extremely inconvenient. Even after being forced to talk to a ticket agent at check in, they still won't issue a seat. So you have to go to the gate and wait in line again to get a seat. The system is built for maximum inefficiency. It doesn't cost less for them to make me talk to two separate people, it is only to inconvenience the flyer for buying a cheaper ticket. It seems like a punitive system. Boarding was organized and painless. The crew seemed polite. Regarding comfort, the "leg room" on the airbus is ridiculous. I am average height and felt claustrophobic. I can't imagine how a tall person feels. There was no " entertainment" on my flight, so one star for that. I didn't not receive any food and was not offered water, 1 star."

Pros: "Very friendly staff. Very smooth bag check. It was crowded but the line moved quickly. Boarding was very organized and easy to maneuver. The flight was very enjoyable and we actually landed 20 minutes early. United has once again provided an excellent flying experience!"
Cons: "There was no part of the entire united experience I did not like."

Pros: "Easy boarding, on time take off"
Cons: "Arrived early (yay), but had to sit on the runway for 45 minutes waiting for a gate and ended up getting to the gate later than the original expected time. Pretty ridiculous."

Pros: "Healthy options maybe apples or something, and cheaper for snack packs. Ability to accept cash."

Cons: "It was not made clear at all that I was buying a basic economy ticket and was not going to be allowed to take a carry on. That was really frustrating."

Pros: "Friendly flight attendants."
Cons: "When I made the reservation, somehow I was assigned lowest status, and boarded the plane last, meaning no overhead storage."

Pros: "Crew"
Cons: "Snack"

Pros: "$155 roundtrip cost with limitations described before purchasing tickets. It would be much better to at least be able to take a backpack as a carry-on, but all costs were included in the price except luggage and that was reasonable at $25/bag."
Cons: "Not being able to take a backpack as a carry-on"

Pros: "service is good."

Cons: "The crew & boarding. Awful snacks."

Pros: "Nothing"
Cons: "2hr late leaving ord. 2hr late leaving msp. Airline change because of depart time in msp from united to American meaning we had to go from term1 to term 3 at ord in 20 min 21/2 hrs getting home. All delays due to mechanical problems. United needs to get their act together Our last trip with them,if at all possible."

Cons: "I'm disappointed that I had to pay to watch the flight tracker, that it wasn't a free option and I had to be continually subjected to commercials that were irrelevant to me."

Cons: "Unable to pre-check online. Unable to check at the check in machines--had to go up and check in at the counter, long wait because there was only one clerk. We were then given a ticket just to get through security and had to check in a second time when we get to the gate for seat assignment, which is ridiculous. Why couldn't that be done at the 1st check-in? The clerk told me she will call me when she has the seat assignment/ boarding ticket but she never did and I had to go back up to ask for them when it was getting close to boarding time. At the last moment minutes, volunteers could check in their carry on for free....It would have been nice (and less hassle) to have that option at the 1st check-in."

Pros: "The lady helping me before boarding plan was awesome thanks enjoy your week"

Pros: "Flight finally left for ORD. Staff kept folks apprised and boarded us quickly."
Cons: "Continual delays. UAL staff did not address issue of whether folks would miss connections in ORD. Yet we were seated next to the AA counter where their staff was actively working on this issue (missed connections in ORD). Seemed like AA cared a bit more."

Pros: "I appreciate that United hasn't gotten greedy with baggage charges and has kept their seating comfortable. Last Frontier flight was RIDICULOUS!!"

Pros: "I like being in an earlier boarding group and sitting by a window."
Cons: "Seats are too close together and reclining makes it very uncomfortable for the person behind the recline."

Pros: "a lot of the times the planes are freezing, would like to see pillows and blankets offered more in economy"

Pros: "I really like almost everything about flying with Lufthansa."
Cons: "Checking in and obtaining my boarding pass was a less than satisfying experience. Initially I could not check in until arrived at the airport because the first leg of my trip was Lufthansa through United? I tried to check in on BOTH United and lufthansa's website neither worked. I then spent about 45 minutes on the phone with a Lufthansa representitave just to find out I would be unable to check in until I arrived at the airport the next day. Once I checked in to the airport I could only get my seat for the first flight and was told I would have to get my subsequent seats while on layover. When I arrived at my layover, while trying to get my seat for the next flight I was told they were overbooked and I would have to wait 'over there' until they could figure out a place for me to sit. But when the attendant printed my ticket she was shocked to find out I had a seat, and angrily reported that 'I don't know how YOU got a seat, but you did. So go get in line for the flight!' That said, I did get in line, I did get fairly decent seats the whole trip, and all but one employee were overly helpful and nice. However it would have been far less stressful if I was just able to check in for the initial flight."

Pros: "Speed and ease of our return home."
Cons: "We got in SO early, there was no gate ready for us at Newark, so we had to stay on board at least 30 min. Also they didnt allow even 1 person waiting in queue for bathroom, so if you sat down you'd lose your place."

Pros: "The other legs of the trip were on time"
Cons: "The second leg of the trip was two hours late which always happens at Chicago Ohare"

Pros: "Flight fairly smooth and on time. Boarding was organized. United gate checks roller bags at no charge."
Cons: "I had a little bit of a problem getting the United app entertainment to properly show movies. The cookie was okay,"

Cons: "Every flight I had was delayed at least an hour, and one of my flights was delayed 2.5 hours, which caused me to miss an important meeting. When I asked why it was taking so long, the United customer service representative was very short and somewhat rude. Not a great experience this time that's for sure."

Cons: "seats were extremely uncomfortable"

Pros: "Absolutely nothing"
Cons: "Airplane was damaged and united wouldn't rebook us until the flight was officially cancelled hours later. Then United provided only one service person to address all of the passengers needs so we had to stand in line for a couple hours longer. Then they had no hotel rooms to put anybody up for the night that couldn't get a flight until the next day. Then they gave us a measly $10 food voucher. Then our luggage was mishandled has still has not shown up to my house. Then because of the change in flights I had to rearrange transportation home at 1130 pm that cost me an extra $125. A very miserable day because of United's lack of being proactive and poor decision making given the situation and circumstances."

Cons: "The flight was delayed multiple times causing me to have to literally run across airport to catch international connecting flight. Gate crew did very little to assist me in securing an alternate flight. On board crew did little to assist me in finding out information and getting me off the plane quickly to get to my connecting flight. Overall they showed little empathy and customer service."

Pros: "When I got on the plane"
Cons: "Late by more then an hour and I missed my connection home. I had to stay the night in Denver and miss a day of work. This cost me an extra day and about $1000 worth of missed revenue."

Pros: "Overall good flight. Very quick! :) nice pilot"
Cons: "Nothing in particular."

Cons: "One strange thing happened on my United airlines flight. The crew announced before we boarded that there wasn't enough overhead space for rolling bags and encouraged us to check them in. Upon boarding they announced that all overhead space in the back was full. I sat in the back and noticed that the crew closed the overhead compartments even though they were mostly empty. Another passenger opened an empty one and the crew came over and closed it right away, though many people were still boarding. What's going on?"

Cons: "Very slow boarding. The entire last boarding group had to gate check our bags, despite there being lots of room in the overhead bins when we got on. Then we had to go to baggage claim to retrieve them, rather than having them unloaded quickly and returned to us when we de-boarded. My carry-on is no longer clean; it not has big black spots on it, and came though the baggage claim partially wet from the rain. I was not happy."

Cons: "Flight was over 2 hrs delayed so I couldn't even take the flight. Waste of my money. Paid 330 dollars and got nothing. Now United nor you guys are helping. Never again will I use this site"

Cons: "Super"

Pros: "The crew was amazing!"
Cons: "Food was good, temperatures appropriate for hot and cold. Fresh fruit or vegetables would be nice rather than processed."

Pros: "All seats were very comfortable and spots where I can view everything and crew were awesome."
Cons: "Local travelers should be offered even water."

Cons: "Reject luggage when it fits is aggravating unacceptable Refuse to get cup of coffee when trapped by sleeping passenger Reject cuz luggage 1 lb over when they sent the other luggage on I could have tfr’d l lb to. Check in totally unhelpful 3 security checks by you is hassle and people rude .. tr"

Pros: "Nothing! We’re still in Baltimore"
Cons: "Brussels air cancelled our flight and didn’t rebook us on another until 25 hours later- so we lost a whole day of our trip. They were supposed to email me confirmation of the new flight and did not- I had to finally call Lufthansa to get it."

Pros: "Very nice crew. I flew with my 6 months old baby and the crew was really helpful and took care of us."

Pros: "There's nothing much to like. You're lucky if you have a nice crew which was the case. It's extremely expensive for a low-cost airline who pretends to be a full service airlines because they have a "business class" cabin. Seats are ok. Same as LH or LX"
Cons: "Be like Swiss or Lufthansa. Charge less and give free water and snacks"

Pros: "Best Econ service for a long time.Beats the Comp hands down."

Pros: "The crew was amazing. Brand new airplane and service was excellent. Bathrooms were kept clean."

Cons: "We took off late"

Cons: "There is no entertainment which is ok. You had to pay for everything in flight. Their carry on luggage size allowance is smaller than any airline I’ve ever flown"

Pros: "All was planned, no surprises, on time and no hassles"
Cons: "Keep it as it is. No need to fix what is not broken. Just reduce the very expensive prices that Brussels Airlines charge for its economy class tickets"

Cons: "There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!"

Pros: "Helpful crew"
Cons: "No food except for purchase. Expected at least cup of coffee/crackers"

Pros: "Everything worked out great. Shout out to the Washington Dulles airport for the quickest custom check of my life!"
Cons: "Once in Houston took 30minutes to the luggage to be delivered"

Pros: "Good and nice Food, crew helps , comfort seat and Entertainment clean and new screens ."

Pros: "Food was better than average."
Cons: "Boarding could be done more efficiently."

Cons: "The boarding system blocked all twenty U.S. passport holders from boarding the plane. I argued with the gate agent who was defiantly stupid. Never again for this airline for any of us."

Pros: "Quick, easy, friendly."
Cons: "No entertainment but it was a short flight"

Pros: "good"

Cons: "3h delay!!!"

Cons: "Lost/Delayed Baggage My baggage is missing and this has cost me extra expenses and a lot of inconvenience."

Pros: "Fair amount on the seating room. Polite staff helpful, on time. good value for money"
Cons: "Plane seem a bit old lights would flicker randomly."

Pros: "It was easy boarding. The flight crew had been been late due to a bad taxi driver. We still arrived on time!"
Cons: "No complaints."

Pros: "Comfortable seats"
Cons: "Food was rubbish"

Pros: "Amazing"
Cons: "Nothing"

Pros: "Crew was friendly and plane was comfortable."
Cons: "There were no free food or beverage options."

Pros: "Good leg space and went on time."
Cons: "Cup of coffee would be nice but this you need to buy and this is STUPID Expensive"

Pros: "Same as above"
Cons: "Same as above"

Pros: "Everything was generally good. Food was slightly below average."
Cons: "Neither the JFK counter agents nor the flight attendants knew if I could transition in Brussels onto Bulgaria Air without exiting and re-entering. In fact, it is a simple process in the Brussels Airport transition zone, with the friendly help of Bulgaria Air agents. Breakfast is a box of sugar: shrink wrapped muffin, Toblerone bar, orange juice. These are all sugar delivery systems."

Cons: "Very dirty plane, limited space poor customer service. Took pictures of stained trays, seats. Very gross."

Pros: "Flight crew was great, service was excellent."
Cons: "Flight was very cold."

Cons: "The plane was changed and I was given a new seat on the last row without a window. When I complained I was told to move to a middle seat somewhere. In terms of service SN is like a low cost carrier. None."

Pros: "Flight was ok"
Cons: "The fact that we had to wait on the tarmac for a set of stairs to arrive which lasted quite long."

Cons: "This is a low cost airline. No food, no entertainment, At least the crew was polite."

Pros: "Keep working as this and we always travel with you.Thanks"
Cons: "N/A"

Cons: "The overall organization was poor trying to make passengers off the plan to Kigali and boarding the Kigali passengers"

Pros: "The confort"
Cons: "The delay and the food. There was sand in the fish"

Cons: "I would like a survey about my experience flying FROM JFK TO MONROVIA on Dec. 5 & 6! I have decided that this was my last voluntary flying experience with Brussels Airlines!"

Pros: "The food served was wonderful, as well as service."
Cons: "Half of my luggage was lost at Dullas, but found and returned the next day to my home."

Cons: "There was a a man who I believe is the lead of the serving crew was very disrespectful and mean to passenger. I would never board an airplane when I see this man in the aircraft."

Pros: "Nothing"
Cons: "Babies crying everywhere One couple fighting No food or drinks"

Pros: "Flight from US was wonderful. Plane had everything you would want. Food was good and seats comfortable."
Cons: "Flight from Brussels to Kinshasa was different. It seems for the people of color, there was an old plane. My seat mate TV sCreek did not work. You could tell moldings on seat were very old. one bathroom had no soap, dispenser was broken. I hope this is not your pratice to use your older planes for those traveling to Africa. I will observe this as I travel back to Brussel and on to US."

Pros: "Nothing"
Cons: "All of it. Missed an event because of their delay. An event I paid for."

Pros: "I liked the leg room in economy but the chairs were very uncomfortable for sleeping. The staff was amazing and helpful and overall an enjoyable flight."

Cons: "Brussels air used united Airlines for this leg of the trip. They canceled all the flights to my destination due to weather. However other airlines did make it there just fine. I think that they canceled the flight just because it was not full. I had to spend the night in the airport. The flight in the morning was overbooked. No one should fly UA if they can avoid them."

Pros: "I liked that my seat was by the window and I saw the most beautiful sky in my life! And the seat next to me was empty so I was able to stretch my legs and even lay down to sleep. The crew was very attentive and knowledgeable. Food was very good, I was just glad that I was fed."
Cons: "The only thing I didn't like is that turbine was blocking my view but I wasn't a big of a deal at all. I was just happy that all that long flight I was sitting by the window and was able to see the sunrise."

Cons: "couldn't checked in online. At the airport, self checking required assistance. The time the staff figure out the problem, it was past the check-in deadline and they couldn't check me in anymore. They put me on a flight via Newark instead that is 3 hours later. At Newark, the connection to London is 10 hours late!! After taking off, the plane goes for 2 hours before landing back in Newark because of technical issue!!!!!!!! Changed flight, and arrived in London after 2 days spent in plane/airport !!!!!!!!!"

Cons: "Left my bag behind 2 day delay"

Pros: "The selection of movies was absolutely the highlight. Including a gratis beer or wine with dinner was a nice touch too, and this was actually a United alliance flight!"