There were personal movie screens with movies I liked.
The food was pretty bad. The bottom seat cushion was quite hard so I couldn't sleep because I was shifting my weight every hour. We were told at the boarding gate that the flight was full when we asked about upgrades, but the economy plus section was almost empty once we were on. I don't understand the reasoning for lying about the flight being full. If you won't sell us an upgrade, just say so.
The crew were nice
The food was terrible. There were no amenedies for flying internationally like I am used to. And the movies available?! Usually international flights have all kinds of movies to watch. There were only a few that is even heard of.
I have flown with Air China before and had a bad experience. They are improving everything from customer service to in-flight amenities. Transfers in Beijing are still a problem with zero efficiency.
They don't honor seat selection when booking but attendant at gate helped and was very understanding.
Doesn't matter if your economy or first class. First one to the gate gets in. Good for me because I always fly economy.
Typical Chinese service, poor. Will never fly Air China ever again. Only reason why I book the ticket because it was cheap, now I know why.
The crew were nice
Again the food was terrible. And this was an international flight and there wasn’t even a tv for watching movies! So all you could do was sit crammed in your seat for hours!!
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