Cheap and service was okay
Seats are uncomfortable They lost my luggage.
Have to take a. Bus to the air field to get on from airport terminal
Flight from Guangzhou to Vancouver was smooth. Cabin crew was great and attentive. Flight was even early to arrive!
Seats were a bit cramped.
Great crew service!
Flight crew were friendly and helpful.
Seats are hard and uncomfortable.
Price. On time. Good food.
Not being able to use phone -even in airplane mode for games or entertainment. Bus ride from terminal to boarding in Shanghai
Pleasant. Clean. Entertainment worked. No real. Complaints.
Are seats ever comfy in economy? These were nice and clean.
Beverage choices and presentation were good. Service very good.
My choice of food was not available and very limited alternatives to what I selected. More snack choices could be offered
The tickets were a great price, the staff was great, the entertainment selection was great, and overall I'd give the experience an A-
The food wasn't good and it was really hard to request the vegetarian option.
No one to assist my friends enter the plane. No one to help with hauling minor carryon baggage up the outdoor staircase. Very difficult and no offer at all for anyone in a party of six to help. No lift and no one offered assistance in business class to help at all.once on the plane service was outstanding. Passengers in 70s and 80’s and no knowledge of the need to to climb stairs and without any assistance. Attendants watched the elderly struggle.
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