I got there on time
Staff not incredibly nice but OK. The thing that bothered me most is that if you book through KAYAK that sends you to Virgin Australia, you can’t book bag, nor buy a meal if you want. I didn’t want to meal but I did want a bag and it’s a big difference. If you do it online it’s 39 Australian dollars, but if you do it at the airport it’s AU$160. That’s just outrageous and the staff was not helpful at all
Seats were comfortable, bathrooms were good.
Food was not good. No vegetable choice unless you had prearranged. Breakfast was just ok.
It was operated by air New Zealand so the service was top notch once I was able to resolve all other issues boarding.
We had a flight bought on virgin Australia and operated with air New Zealand. The air New Zealand part was all great plane boarding etc, the horrible part is that we bought baggage allowances with virgin and they never transferred the information to air New Zealand. So there I am from the USA in a foreign country boarding a flight being asked to pay 500 nz dollars for a few kilos when I had already paid for it. Having to produce emails and payment information on something I had done months in advance. Overall I won’t recommend virgin next time I’d book directly with air New Zealand
The sold out flight to air New Zealand. Had to purchase bags again even though already purchased.
|Flights Arrive in||Rarotonga|
|Flights Depart from||Minneapolis St Paul|
|Airlines||Air New Zealand|
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