There was a long line for the Hanoi-Ho Chi Minh flights but with multiple counters devoted to this route alone we were checking in not long after having been dropped off at the airport. We were offered seats on an earlier fight which we eagerly accepted. Knowing that this route is often cited as one of the busiest in the world it was no surprise to find ourselves on a wide-body jet, Airbus 330-200 even on this 2-hour flight. A small snack was served. The flight was uneventful.
The captain was friendly and informative
The food was terrible and the staff was rude
Overall a good airline. Full meal served even on a short hour and half flight.
The air con wasn't on until we were in the air
As a Delta Platinum member we got to us the Lotus Lounge, which was very nice.
Some friendly smiles from the ground crew would have made our trip a bit better
Very good experience especially compared to USA airlines
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