Daily cleaning, installation of cabin HEPA filters on flights from Mississippi to Appleton
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Scores according to KAYAK customer reviews
Pros: "Comfortable seats Friendly staff Soft landing"
Pros: "The guy working the terminal was very helpful."
Cons: "There was some grouchy lady working the terminal and she put a damper on everyone mood. Could put my seats together without me paying an up charge."
Pros: "this is the airline"
Pros: "Nice smooth flight."
Cons: "Tiny seats. No entertainment offered."
Pros: "Helpful crew. Arrived early."
Cons: "Plane was cold. Entertainment system didn't navigate very easily and choices seemed fairly limited on this (older?) plane."
Pros: "Everything! I appreciate that the ticketing agent helped me get an earlier flight and I appreciated the gate agent making sure I had a good seat! I love Delta!"
Cons: "Nothing honestly"
Pros: "I liked the entertainment"
Cons: "Issues with connecting flights so had to sit in different place, seat was broken"
Pros: "The flight wasn’t overbooked so there was plenty of room. So important on such a long flight."
Pros: "The check in counter personnel was VERY UNHELPFUL. I was running late to previous Delta flight baggage delay. The counter person would not let me check in even though I still had good 45 mins before take off. AND THE PLANE WAS DELAYED BY 40 MINUTES ANYWAY! I never made the flight, had to take train."
Cons: "The entire Delta customer service was a nightmare. Delayed flights, literally lying supervisor who escalated a dispute, absurdly poor service. ASSISTING A PASSENGER WITH A TRANSFER TO ANOTHER DELTA FLIGHT AFTER THE FIRST ONE WAS DELAYED IS "NOT A GUARANTEED SERVICE". Seriously, it is basic courtesy!"
Cons: "No issues at all"
Cons: "Healthier snacks instead of just candy and cookies... an apple for example would be great."
Pros: "The crew was very good. So was the food."
Cons: "The flight was 1 hour delayed"
Cons: "flight was delayed"
Cons: "They run out of options because I was sitting at the tail of the aircraft. So I didn't eat much."
Pros: "Food was great as was the selection of movies available. The seat was comfortable and had enough leg room."
Cons: "Lines was confusing and the various boarding tiers were not announced properly (Delta One, Sky Priority, and Zone 1 were all together and Zone 2 started boarding way before the priority lane was finished)."
Cons: "Flighted delayed due to mechanical issues. Missed connecting 400pm flight. Next flight was 10:25 pm."
Pros: "Flight attendants were very aware and accommodating"
Cons: "Nothing, great flight"
Cons: "My luggage is lost."
Cons: "The seat was very uncomfortable"
Pros: "Nice plane. Efficient crew"
Cons: "Not their fault but they were delayed 4 hours. At least they texted updates fairly frequently but I can’t give a 5-Star review because of the huge delay"
Pros: "Ease of check in and friendly people"
Pros: "Free movies"
Cons: "1/12 hours late had to change out equipment"
Pros: "Even though we were in the very back row, we did not experience a foul smell from the restrooms. This was a very nice relief. It is bad enough that the seats don't recline and there is no window in the very back row but prior experience with the added nausea of foul restroom order has been a serious insult to injury. In this case there was really minimal odor. Also since we are traveling as a family we are very happy that we were seated together. We have experienced the past that sometimes our seats will be fragmented and that creates major challenges when you are traveling with young children. However on this particular flight the ride was rough during both takeoff and landing, a lot of side to side shimmy. Also the cabin pressure varied quite a bit during landing causing all the kids to complain about some discomfort in their ears."
Pros: "The service was exelente"
Pros: "The crew was organized and made us all laugh, and had a great personality."
Cons: "I upgraded my seat and paid extra for one with more room. And I wasn’t impressed with my upgrade, doesn’t feel like more leg than regular seats. Comfort was below average."
Cons: "Overall the flight was good. It would be nice to see if we are Lincoln and Wi-Fi and the greatest selection of movies to its offerings."
Pros: "Everything was perfect !! Staff friendly"
Pros: "Excellent piloting and cabin crew."
Pros: "Very comfortable and great crew."
Cons: "Seat, did not get upgraded"
Pros: "Great friendly service and easy boarding. Timely!"
Cons: "For the money they charge, a few little perks such as improved snacks wouldn't hurt the bottom line"
Pros: "Nothing I can think"
Cons: "The seats selection"
Pros: "The crew was polite and friendly"
Cons: "My second plane had sooo much moisture coming from the cooling system it looked like the passengers were getting gased and I kept getting wet from water condensation falling on me in a window seat as I tried to sleep from having such an early flight to begin with only to be told it's delayed 3 hrs without explanation."
Cons: "I showed up 2 hrs before the flight. Was told the flight from Toronto to Minn was delayed 30 minutes and go stand in line to speak to an agent. There were approx 20 in line yet only 2 gate agents at 4:30pm. One of the gate agents kept helping the Premium members and bypassing the standard line. The other agent was in a coma as his average person at counter was 10 min. Finally get to counter and they hand me a boarding pass going via Salt Lake in 30 minutes. But has a 3 hrs layover in SL. I then get to US Custom check for US residents re-entering and the line was a good 30 minute wait. You would think the Delta folks would have accounted for that line. I had to ask everyone in front of them if I could skip in front as the plane was now departing in 10 min. I had to then run on a bum knee and was the last to board. The agent at gate was saying we were calling your name but did they think I could have been stuck in customs? On that short of a window they should have walked me through Customs to make sure I got on a flight they wanted me to take versus my scheduled flight."
Pros: "First time flying Delta. And let's just aay, now I know why it's so cheap. You get what you pay for."
Pros: "Entertainment. Center was great"
Cons: "Boarding has been made so complicated it's a joke."
Cons: "had to check my carryon which got WET sitting outside to be loaded on the plane. It was a cloth bag."
Pros: "Individual screen and USB port"
Cons: "No issues that could be controlled I.e. Person in seat in front for mine leaning way ......"
Cons: "There were many empty seats, and when I moved from a cramped seat to a fully open row, the attendant rudely and humiliatingly admonished me for moving to a comfort+ from my "preferred" seat. It was unprofessional and extremely uncalled for. The seats were completely empty and there was no reason for him to admonish me loudly and rudely. I suffer from severe general anxiety disorder, fur which I take appropriate medications, but this incident caused an anxiety attack that lasted through the rest of the flight. Extremely disturbing that crew would behave so rudely and insensitively to anyone."
Pros: "Good frew"
Cons: "Large dog on flight. In the aisle. Seats very short."
Pros: "Not much to like."
Cons: "Customer service not friendly, seats are not very good, no food or entertainment on a 3.5 hour flight. United just transports you from A to B for a high price."
Cons: "Sitting as they had to fix a broken plane. Missing my connecting flight and getting in late."
Pros: "I enjoyed not having a layover."
Cons: "I do not like being charged to bring a bag. I feel like a 560 fee should include a bag."
Cons: "FLIGHT WAS CANCELLED AND WE ENDED UP BEING2-1/2 HRS LATE"
Pros: "Nice seats...nice crew"
Cons: "almost 4 hour delay in Travetse City...some of it weather-related. But: 1.)sat on runway for OVER AN HOUR! While they tried to figure out how to de-ice the plane..first time this winter! 2) had to de-plane in Detroit via steep metal staircase...then climb equally steep staircase to enter jet bridge! 3) this caused me to miss my flight to Buffalo...rerouted through LaGuardia 4) when I went to reschedule no one was at the flight help center...phone guy I talked to didn't seem to have a clue what he was talking about! 5) when someone finally showed up at help center, I found out that at noon on Sunday, I could not get into buffalo until ten the next morning...via Atlanta! I ended up flying into Rochester!"
Pros: "Very nice!!"
Pros: "The crew was polite, including TSA, and I had no problems with anyone on board. There was also little turbulence, which was nice as a first time flyer."
Cons: "The seats were incredibly uncomfortable, even with a pillow. I was in economy, but I was expecting at least a little cushion."
Pros: "I had a great seat"
Cons: "Attention to detail by the gate attendant who totally missed that I was boarding the wrong flight"
Pros: "After the GSO - PHL flight, I mistakenly boarded a flight to Portland Maine PWM. Why didn’t the gate attendant catch this error?"
Cons: "Attention to detail by both the gate agent and myself."
Pros: "Everyone from the TSA agent at gpt to the gate agents and airplane staff were very rude."
Cons: "Just being helpful and friendly."
Pros: "Flight attendant very good at updating the passenger"
Pros: "I got to Miami safely"
Cons: "The communication regarding delays, flight attendants with manners and decent attitudes, preparation for flight before passengers boarded. The flight attended that made announcements needs to be CANCELLED. Her attitude was repulsive. Do better sweetheart."
Pros: "It was acceptable."
Pros: "Great crew"
Cons: "Not much other than lower fare"
Pros: "Attendant was quick to provide seatbelt extender."
Cons: "Seatbelts were short. I'm a big guy, but I needed a seatbelt extender. This wasn't an issue on other flights."
Pros: "Smooth flight"
Pros: "The crew was pretty nice. The seats were actually comfortable."
Cons: "I don't know; it's economy in a plane. It is what it is."
Pros: "The crew were nice and accommodating."
Cons: "The seat was not comfortable, my back was hurting from a very short 2hr flight."
Pros: "WiFi was fast, entertainment was very good."
Cons: "Aesthetically the plane was a disaster. Broken tray table in my exit row seat. Poor updates regarding why flight was delayed. Boarding process was poorly managed by staff, who were more interested in cracking jokes with each other than doing their job. I find that unacceptable, given the situation."
Pros: "Entertainment is great."
Cons: "Late and long flight, so bring your own food. Nothing to purchase"
Pros: "The planes took off on time, and arrived early. Couldn’t ask for more!"
Cons: "Seats were uncomfortable and legroom was bad."
Pros: "Great entertainment and crew."
Cons: "The seats are too close together. Sure, I could’ve paid extra to have more legroom, but the flight was already expensive enough. Please spread the seats back out a bit and charge us all the same price."
Pros: "Chicken wrap"
Cons: "No individual screens on back of seat rests. Old tube televisions in the ceiling, in the aisle walkway that don’t retract. No WiFi. Which means not even movies on your own device. And no power - neither usb nor 3 prong"
Pros: "by airlines"
Cons: "flying next day trough LAX"
Pros: "Frequent updates on lightning in the area ( causing delays). Full service on board while we were wIting for weather to clear. Very good i flight service."
Cons: "Just the weather — so nothing anyone can control"
Cons: "Paid for gogoinflight, then is had a big error red screen, that said keep trying back in a few minutes. Never worked. Was not happy. Long flight."
Cons: "Lost our luggage on a direct flight"
Pros: "No complaints"
Cons: "Obnoxious amount of confusion at gate. Employees continuously announced and posted conflicting departure times. Was shocked by lack of assistance in finding new flights, alternative methods of transportation to destination, etc. Eventually rescheduled for red-eye flight the following day (over 24 hours later). Found alternate transportation. Don't feel like I could trust AMERICAN with my travel plans again."
Pros: "Ahead of schedule"
Cons: "Flight from Gulfport was delayed 3 hours and carry on bags with wheels were not allowed on the plane even though there met the size requirements for a carry on. I was allowed to bring it on the incoming flight, which was the same kind of plane. Not a pleasant experience and will definitely avoid American Airlines in the future."
Pros: "Movie and tv selection was good. Boarding was a cinch, we took off exactly on time, seats were comfortable, too."
Cons: "Airline misplaced my boyfriend's checked back with our duty free Portuguese wine in it. It still hasn't been delivered to him the next day. They had three hours to get the bag on the flight."
Cons: "Bathrooms didn't work delaying initial departure an hour. Ran to connecting flight and made it prior to door being closed. 12 passengers in total were told that we would be boarded and then were abrubly told none would be boarding our final leg to the Caymans even though our seats were available. Horrible company culture not focused on customers."
Pros: "Not a thing plans got changed I had back surgery"
Cons: "That my plans got changed"
Cons: "No carry on bags"
Pros: "Quiet clean bathroom good layover time"
Cons: "Missed flight"
Pros: "Boarding and flight were on time."
Cons: "I find this fairly serious! All people were boarded on the plane In a timely manor. We were then informed that one flight attendant had not made to the flight and we were to wait until the flight attendant arrived. We waited over 20 minutes for the employee to arrive to work rather late. This put out over 200 people for one irresponsible employee. In my business that employee would of been fired unless there was a very serious reason. So a full plane of passengers were inconvienced as well as many people that were helping the passengers what maybe 300 + for one employee! Doesn't make sense!"
Pros: "The only nice thing was the plane."
Cons: "There was terrible service. And we missed out connection because an empty plane was sitting at our gate. There is no way the airline did not know this plane was at our gate. They also did not play for our hotel to stay the night. Never flying American again. Not a single employee seems to know what's going on."
Pros: "Friendly staff. In-flight entertainment included."
Cons: "As always, just too many damn people on the plane. Who are all of these people? What are they doing?"
Pros: "On time, smooth flight, no hassles"
Cons: "Tight space but overall not unexpected"
Pros: "Flight crew were visibly exhausted and nervous. WORST FLYING EXPERIENCE EVER. It's unfortunate that this leg of the trip was American Eagle. We paid a lot for these tickets."
Cons: "Flight crew were visibly exhausted and nervous. WORST FLYING EXPERIENCE EVER. It's unfortunate that this leg of the trip was American Eagle. We paid a lot for these tickets."
Pros: "Once in the air things went well."
Cons: "We spent more time on the tarmac than in the air. The plane was unusually noisy on landing. There was little room"
Pros: "Large selection of movies/TV to keep your mind busy, food is great and plenty of it (liked the additional ice cream and free beer at meals)"
Cons: "I tried to tell the attendant my screen wasn't working but she cut me off and said "it's loading" (it had been loading for 30 min while everyone else's screen was working, but she was gone before I could mention that). I watched my wife's screen for a whole movie and then re-asked a different attendant if they would mind restarting my screen. He did, and it loaded."
Pros: "Good movie selections. Prompt clean up service after the meals"
Cons: "Some of the flight attendants (not all) were quite rude and inpatient. My husband and I had ordered vegetarian meals and at the start of the meal that asked us our names and apparently the wrong names were on the meals so we didnt get it. But when the cart came down with the choices we told them what happened and they got upset and said we denied the vegetarian meal. Plain crazyness."
Pros: "My flight experience with Etihad Airway was fantastic. I will recommend anyone to flight with Etihad. Thank you for your great service Etihad crews. I will flight with you again soon."
Pros: "not a lot"
Cons: "flights were re-scheduled and therefore had to travel a day early causing overnight expenses in NY. Re-scheduled flight was also delayed by an hour!"
Pros: "We booked Finnair, but it was a code share with AA. We stood in line at ticket counter for 1hr, and then was sent to AA. We almost missed our flight. We were there 3hr before our flight. Very confused!!! What is your suggestion? Should you say AA not Finnair???"
Cons: "Surprisingly long wait for bags to be unloaded from the flight. When everyone has cleared immigration long before bags make it to the carousel, something seems strange."
Cons: "I didn't event get to make the flight because American Airlines was delaying the flight I was on from Jamaica to Miami, and American Airlines would not change the ticket I had to go from Miami to Tampa, so I was 12 hours late arriving in Miami. Terrible customer service from American Airlines in Jamaica"
Cons: "I bought an upgrade seat for $22 and I was disappointed because the seat was worse then the seat I gave up"
Cons: "I was not satisfied with flying American Airlines I will not not be flying with them anymore in the future."
Pros: "Everything was good needed a fast flight out and got it."
Pros: "Wonderful flight.... great crew!"
Cons: "Air conditioning was not working, we waited two hours sitting inside the plane without AC, until maintenance crew finished repairing the plane."
Pros: "The crew in first class was amazing. Friendly and helpful."
Cons: "Vegetarian food on first."
Pros: "Wifi is expensive but at least it was available."
Cons: "Seats are uncomfortable."
Pros: "A quick flight between the two cities."
Cons: "After we all boarded the plane, there was an issue to be resolved. This meant we were stuck on the plane, mostly in our seats, for an hour before we took off. This meant there were numerous people on our flight who either missed or had to run to their next flights."
Pros: "Seats are small. Mans arm was touching me the whole flight."
Pros: "Was good and all went well."
Pros: "There were too many people. It seems United is trying to put more seats to make more money. Giving more uncomfortable to passengers."
Cons: "The company forced me to put my luggage out of the plane, which I found strange. On my first flight in this roundtrip they let me have my carry-on without any problems. If they are going to have policies, they should be standards and they should stick to one thing instead of doing different things in different flights."
Pros: "I got a whole can of ginger ale"
Cons: "Not much room, seats uncomfortable"
Pros: "Excellent crew."
Cons: "Tight quarters."
Cons: "Very little leg room. Flight attendant was annoying. United as a whole was not accommodating even though i have been a loyal customer and have flown with them nearly exclusively in ththe past. Had much more pleasant experiences flying with southwest and United will no longer be getting my business. Passengers behind me were obnoxious and speaking extremely loudly."
Pros: "Friendly crew, efficient boarding, easy flight"
Cons: "Nothing on tv unless you pay for it. Like, nothing."
Pros: "Aisle seat was convenient"
Cons: "Stewards never smiled, acted like they didn’t care about passengers, spilled food in isle next to my seat and very slow to clean up Just not the friendly skies advertised. Will consider different airlines next time."
Pros: "Fantastic service. Much obliged for everything"
Pros: "On time!"
Cons: "Very crowded flight - almost overbooked!"
Pros: "Very couteous and helpful at gate"
Cons: "Delayed two hours which caused many travel problems"
Pros: "On time, baggage was handled well."
Cons: "Seats were way too crowded, especially for a 5 hour flight."
Pros: "Connecting flight cancelled could not on another flight of two days will never fly throw Fort Myers ever again"
Cons: "Only one flight to Key West a day out of Fort Myers at 5pm who does that"
Pros: "I liked that it was a quick flight, and take off and landing were smooth."
Pros: "Crew at counter n on plane were great. Perfect. Couldn't ask for more."
Pros: "Was very bad weather conditions and the crew really did well"
Cons: "We bought very cheap tickets, not understanding that we were put at the back and had NO flexibility with the tickets. Treated like ppl with "cheap tickets"."
Cons: "2 hours delay"
Cons: "They (united airlines) put my wife's luggage in the wrong flight and we are still waiting for it to arrive. It's already been 8 hrs since we landed and every time we call them, they're telling us it's scanned in a different city. Now she is without clothes and her necessities."
Pros: "Went thru security without taking off shoes in Harbor Sky Int airport! Flight was on time and smooth. I had my seat picked and flight was not overly full. Non stop flight for under $55.00. What is not to like?"
Cons: "Had to wait on tarmac 40 minutes before being allowed to exit the plane."
Cons: "Delayed by 6 hours"
Cons: "This experience felt very "cheap". I have flown united many times and never thought this before. Not including a checked bag for an international flight seems ridiculous. I understand for domestic travel, but international is different. Same with not having an in-flight movie. Even one or two free options, or free tv or something. The only "free" included bringing your own device and paying for the wi-fi."
Pros: "The crew on the plane was excellent. Handled communication and our delay very well. Things changes once we were off the plane."
Cons: "Technical difficulties happen but once we had to deplane the communication has been about non-existent. I'm just glad that I don't have to get a boarding pass for a connecting flight like a lot of others on the flight."
Cons: "Seat was very uncomfortable and window was tight on the shoulders."
Cons: "Delayed flight due to a plane change."
Pros: "Updates to phone and pre checkin"
Cons: "Flight crew unfriendly"
Pros: "Gate to restroom distance."
Cons: "How far I had to travel from one gate to the next."
Pros: "Leg room"
Cons: "A ok"
Cons: "Had to sit at the gate for a very long time and it was extremely hot on the plane. Also had to use the restroom very badly while we were sitting at the gate and the crew told me I couldn't."
Cons: "My seat didn't recline, no free movies/TV."
Pros: "Amazing service."
Cons: "Bag pricing for overweight."
Cons: "The flight attendant was very rude and made my experience very stressful."
Cons: "Actually booked thinking that it was a Lufthansa flight but it was switched to United...very disappointed with that. really old plane and uncomfortable flight with no individual entertainment"
Cons: "My flight was delayed by 3 hours which caused me to miss my connecting flight...needless to say I had to stay at the airport for 16 hours for another flight on another airlines"
Pros: "Never took the flight to Appleton. However, I can tell you the flight to Green Bay was AWESOME! The entire crew on this flight should be commended and given a raise!!"
Cons: "Flight before delayed 5 hours. Bad snack, expressive food"
Pros: "Left on time and arrived on time. Flight attendant has a rock star!! Did her job above and beyond what I have seen in the past."
Cons: "Tight seats - and I'm a small person!"
Pros: "The cookies and drunk selection"
Cons: "No entertainment not comfortable"
Pros: "We got off the ground very nearly on time, and the captain was communicative about our short delay. The entertainment options were good, and on this particular flight - though not the one in the other direction - the food was quite tasty. (I had the artichoke cannelloni.)"
Cons: "The seats are awfully close together, so that when someone reclines his chair, you quickly feel you are being squeezed."
Cons: "Comparable to a bus ride on a perilous dirt road in a third world country."
Pros: "newer, quieter jet"
Pros: "We were delayed by the rain/lighting 3 times so they gave everyone free access to direct tv"
Cons: "Choice of snacks"
Pros: "The crew is courteous."
Cons: "We were on an older model plane designed for short trips so they typically aren't very comfotable and no food service or entertainment is offered."
Airlines flying from Mississippi to Appleton have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Mississippi to Appleton
Masks required on board, masks provided on flights from Mississippi to Appleton
Social distancing seating
Middle seats unavailable to book on flights from Mississippi to Appleton
Testing for antibodies, testing for symptoms for flights from Mississippi to Appleton
Waiving of change fees. Search flexible flights from Mississippi to Appleton