Daily cleaning, installation of cabin HEPA filters on flights from Mississippi to Lansing
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Scores according to KAYAK customer reviews
Cons: "Crew is overly aggressive when enforcing masking policies, to the point of making it feel like I was a prisoner on the flight."
Pros: "Seat comfort was average for a small jet. Bottled water was cold."
Cons: "Cabin was too warm"
Pros: "Delta flight took extra precaution to keep all passengers safe before during and after the flight. They communicate effectively during the flight. I will be flying Delta again and again."
Cons: "The trip was great"
Pros: "Super comfortable and inflight entertainment was amazing"
Pros: "the video controller in the headrest of the seat ahead of me. you could see the flight pattern, speed, temperature outside and other specs, which were interesting."
Cons: "once again, the delta crew does not maintain their planes properly. during the taxi stage to get to the airway to lift off, there was a horrendous growling sound coming from the plane............seems like their hydraulic system is not maintained very well at all and it made a howling sound throughout the plane all the way to take off! we were wondering if there was something wrong with the plane."
Pros: "The fight was very professionally carried out."
Cons: "The gate agent hurried ineffectively to board our slightly delayed flight (around 10 min). She left open the Priority Lane and boarded all pax there, having to step 4 steps to the left to scan every boarding pass."
Pros: "Flight crew was ok and boarding was really quick"
Cons: "Terminal 2 security at LAX is awful and inefficient Also plane had a malfunctioning switch and it took them 1.5 hrs to fix while we are on the plane. This was 1.5 hrs delay on a 58 minutes flight. :("
Pros: "Older plane."
Cons: "Our section, Main 1 (towards tail end of plane) had strong smell of unine which thankfully dissipated once plane was in flight. Also, bathrooms even on boarding were not clean with urine all over the toilet."
Pros: "Everything met my expectations"
Pros: "Crew, as always, excellent. The people of delta are what keep you coming back."
Cons: "Flight was delayed (for no reason) for more than two hours, with no speak whatsoever about it"
Pros: "The crew was great and also the snacks."
Pros: "great crew !"
Cons: "i had to go through security like 3 times but was never informed why. seats could be a little more spacious."
Pros: "Crew were very pleasant and seemed to enjoy working"
Pros: "the food was really top notch and service was great and friendly"
Pros: "Quick easy flight"
Cons: "Delay after landing"
Pros: "The staff & crew were friendly. I liked having access to free entertainment. I liked being able to see the tracking of my checked bag (notifications)."
Cons: "We had to wait 10+ minutes to park in Boston. We arrived early but didn't park until past the projected time of arrival."
Pros: "The last time we flew Delta, we were underwhelmed. Our flight was delayed several hours and there was nothing exceptional about it when it did finally leave. That was 5 years ago, and there's been a lot of changes. There I'd now in-flight entertainment, reasonably comfortable seats, and everything was on time."
Cons: "Virtually no food options."
Pros: "I love the overwhelming positivity exuded by the stallions in business class. Sometimes good things happen to mediocre coffee, others not so lucky!"
Cons: "The guy next to me looked like Joel Osteen and his daughter was actually Cardi B. I could feel the existential dread coming from their tray tables. Also, Lemon and Caramel cheesecake? What an awful flavor combination."
Pros: "Great comfortable flight"
Pros: "The plane left on time if not a bit early."
Cons: "With the exception of 1 really nice flight attendant all the others were extremely moody and not helpful. I didn’t see one of them smile through the whole flight like they were just going through the motions. I’ve worked in jobs where you have to deal with the general public but you have a job to do and must smile and do your best to be helpful. I felt intimidated to even ask for anything like I was wasting their time. I love flying Delta and this was my worst experience yet."
Pros: "Horrible seats. Scraped up my knees on a screwhead on the seat in front of me. Way too cramped."
Cons: "My mother spent the entire day in the airport while they rescheduled the flight 4 times. Delta still hasn't contacted me or sent me the voucher that was promised."
Cons: "Crew was pretty short with everyone and not Delta’s best - not sure what the story was. Gate staff were allowing people to cut queue lines left and right - why even have the zones lined up if not going to enforce?"
Pros: "CVG isn't a huge airport, but it has a good amount of things to keep you entertained/well fed."
Cons: "CVG security line isn't terrible, but there seemingly is ALWAYS a decent wait. When a flight is full, like this one, it's never very comfortable – even a short flight."
Pros: "Beautiful plane, great entertainment system, two bathrooms for economy class, decent food"
Pros: "Generally everything went smoothly on this leg of my trip."
Pros: "Quiet, friendly, fast and efficient. What you'd want for a flight at 6am"
Pros: "Plenty of meals and friendly service"
Cons: "Crowded seating...."
Cons: "Enhanced security procedures are onerous and caused the flight to be delayed 20+ minutes. Too many TSA staff at PLN doing too many things horribly inefficiently. Extra precautions (testing a Ziploc bag of cookies and several chocolate bars for explosive materials) did not make me feel safer or less inconvenienced by the theatrics of security."
Pros: "Great service, nice agent friendly"
Cons: "Coffee is terrible! Get some medium roast for coffee aficionados. Not everyone has the American taste in coffee for a dark roast."
Pros: "The crew was nice and pleasant. They didn’t fuss over ym carry on being too big. They were very accommodating. Boarding was very quick again"
Pros: "The lights where off to make it feel more homie, I liked that I had the seat to myself and the crew was nice."
Pros: "At least they serve us dinner."
Cons: "The toilet was very sticky. over crowded and kids was crying all over the flight."
Pros: "The crew was very professional."
Cons: "Seats were to small and uncomfortable for us."
Pros: "The crew was super friendly and incredibly helpful with our toddler."
Cons: "It was really cramped and the bathrooms smelled very strongly."
Cons: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."
Pros: "Loved that they had access to connecting info on board"
Cons: "The flight was delayed an hour and a half."
Cons: "Flight delayed. Had to hurry to get to my train."
Pros: "there was NOTHING good about the trip from nc to atl to fl!"
Cons: "where should i start? my flight was delayed leaving NC to ATL. after standing in line for over an hr trying to speak to someone about the issue. i was notified on my phone i could keep my current flight or rebook of course i wanted to keep my current flight since it was my birthday weekend. i then called delta (in nc) for help since they told us we wouldnt make our 1030 flight and we might have to stay in a hotel that night until we could rebook the flight. not cool! i was told by a person (in nc)about what i should do once landed in ATL. they were beyond rude. they turned their backs or gave half answers. when asked about the hotel for the night they told me they werent going to handle that and i had to pay for a hotel AFTER i was just told by a delta agent that if i had to stay overnight my hotel was going to be covered. i then again called a delta agent in ATL after being informed that my status on the stand by list wasnt activated and i had less than 10 mins to make it to the next terminal and try to get activated and i would probably not get onto that flight to leave ATL. we were told that we had to stay in the terminal that night. my whole trip could have been ruined from the start from the flight being delayed in NC to talking to rude delta agents in NC and ATL. my flight status being one thing and then finding out it was something else. i never had to deal with something like this."
Pros: "Availability of flight. Quick flight, on time"
Cons: "Lay over"
Pros: "Delta is the best airline to use because they care about you as a customer. They will do everything they can to make your flight as enjoyable as possible. I would not recommend any other airline to use but DELTA !!"
Cons: "Nothing to input. All was great."
Cons: "My email read check into Aeromexico I could not check in the Aeromexico using my phone I was dropped off at the Aeromexico terminal after standing in line for half an hour I find I was in the wrong terminal I needed to be in a different terminal with Delta because Aeromexico even on my reservation read that does not fly to Tampa. I had to find a shuttle to another terminal the shuttlesare not marked it was very confusing"
Pros: "We didnt have food or entertainment because the flight was short."
Cons: "There was nothing that I didn't like."
Pros: "On line customer service was very courteous and helpful."
Cons: "We waited overnight in the airport without even an offer of accommodations, toothbrushes, meal vouchers, etc."
Airlines flying from Mississippi to Lansing have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Mississippi to Lansing
Masks required on board, masks provided on flights from Mississippi to Lansing
Social distancing seating
Middle seats unavailable to book on flights from Mississippi to Lansing
Testing for antibodies, testing for symptoms for flights from Mississippi to Lansing
Waiving of change fees. Search flexible flights from Mississippi to Lansing