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Top airline flying Missouri to Villavicencio La Vanguardia
Scores according to KAYAK customer reviews
Cons: "Everything was excellent"
Pros: "OnLine Check-in worked intuitive and the Avianca-crew are in general good people"
Cons: "There were no movies avaible on the entertainment system. Only television-alike stuff. Was okay, but could be better"
Cons: "Food, snacks, drinks, ice"
Pros: "The attention of the staff and punctuality at the departures"
Cons: "The food"
Pros: "Crew was OK."
Cons: "Seat was dirty. Plane was old. Food was terrible and not much. Only one meal for 6.5 hour flight. Bring your own food. Or don't fly avianca."
Pros: "The food wasn’t bad, but Avianca used to give out more refreshments multiple times during the flight . Now they just give out water."
Cons: "More comfortable seat. Leg room was very limited compared to other airlines."
Pros: "Very good flight"
Pros: "Was the seat super!"
Cons: "Plane departed late. And leaving out of Barranquillla we were boarded to stay at the plane for over 50 mins. By the tune we were going onboard, crew knew we had to wait in the plane."
Pros: "Boarding was good, service was good everything was quick"
Cons: "the food was cold there was no entertainment"
Pros: "Fue todo muy puntual saludas y lkegadas muy buen servicio"
Pros: "Great plane. Good entertainment. Punctuality was remarkable."
Cons: "Boarding process and check in at Bq is mediocre at best. Yes, airport presents major challenges due to the reconstruction, but major challenge requires extra organization and planning."
Pros: "The crew and trip were good."
Cons: "I wish the flight had some movies"
Cons: "The extremely least long delay"
Cons: "flight was cancelled because the plane was late , had to wait for an extra 4 hours to catch another plane"
Cons: "Terrible flight was delayed baggage was missing TVs didn’t work, bad customer service overall not a great experience."
Pros: "The 787, crew, terminal."
Cons: "Loudspeaker’s communication is loud and ineffective, both at the terminal and on the plane."
Pros: "I liked how everyone took pride in their work / job while considering the costumer as well."
Cons: "Didn’t like how quickly the seats popped back to recline. I saw one passenger get her knees bashed and I had a drink spill on me and it wasn’t anyone’s particular fault. Just bad seat design."
Pros: "Great airplanes."
Cons: "2 hrs to drop one bag and 1 hr and 18 min delay. Poor coordination with the staff."
Pros: "Mas o atraso se deu por suposta falta de teto para a aterrissagem da aeronave. Se foi isso mesmo, não foi culpa da companhia."
Pros: "The punctuality and features in airplane."
Pros: "That I was able to stop in Bogota on my way to Rio"
Cons: "Flight delays outbound (4 hours) Flight delay on Return Flight (14 hours) The Avianca Rio de Janeiro land crew was very disorganized. Long lines to check in and help others to fix the delay and re-routes, while many Avianca employees were standing around."
Pros: "The same"
Cons: "The same"
Cons: "They boarded the plane before the doors to the plane were open and so we were in the walkway freezing for at least 10 minutes, which I believe is illegal. Don't board the plane unless you can actually GET ON. The crew also was a special kind of rude."
Pros: "Not much really."
Cons: "Small, basic plane with 0 entertainment or food options. It was short so tolerable but they could definitely do better."
Pros: "lots of turbulence!"
Pros: "Staff is friendly. Good food, pillow and blanket included. Comfortable flight."
Cons: "They spilled soda on me and kept lights on during flight. Otherwise it was good."
Pros: "On time. Excellent service."
Cons: "No complaints. Everything was great."
Pros: "The plane ride was smooth, the snacks given were decent"
Cons: "The person who checked us in at the airport for this flight in Bogotá was rude and unprofessional. Seemed like she didn't enjoy her job at all."
Pros: "Easy trip to a very nice location, flight time around an hour, very enjoyable as always in Avianca."
Pros: "The 787 was very comfortable and new. Plenty of food. The ground staff compensated us for our lost bags and had them delivered to our hotel the next day."
Cons: "The lost bags."
Pros: "Good breakfast. Sodas, juices ,wine and spirits later. I would always travel in airlines that can offer at least wine."
Cons: "Flight map screen was not working. Few music options on the screen."
Pros: "Everything about the actual flight was fine"
Cons: "The Avianca representatives in the airport were extremely rude, would not give us the baggage prices listed on the website, and instead of being one of the first people in line we were the very last served."
Pros: "The service"
Cons: "That was late"
Pros: "The modern aircraft"
Pros: "great selection of movies...outstanding crew"
Cons: "Earphones were pretty bad, could hardly hear...good thing I had brought my own"
Cons: "It so bad to recheck at the airport. These people made people upset."
Cons: "They don't let you finish your meal. Please wait more time before taking away the meal tray. Thanks"
Pros: "Service and food."
Pros: "Punctuality , nice air bus .. Excellent crew"
Pros: "Just a very good honest and helpful airline - a first class service from a reasonably priced airline. I was in business class and extremely comfortable and very reasonably priced for the extra room and service"
Cons: "My office in UK needed to change my departure day electronically. She was told she needed (for complex reasons) to go to London to do this - ridiculous as we live on the Isle of Wight. The other option was I needed to go to the airport to change it and pay supplement. Luckily it was only a 30min taxi ride from my hotel. The desk staff could see the issue and resolved the problem within 20mins - extremely helpful. A shame this could not be sorted in UK by phone and email"
Pros: "La atencion y el estado de los aviones. Los tiempos de embarque"
Cons: "En el vuelo de regreso tuvimos un retraso lo que nos hizo perder el vuelo de conexion. Sin embargo, nos ubivaron en un excelente hotel y avianca cargo con todos los gastos,"
Pros: "The Crew is well trained."
Cons: "They damage my luggage."
Pros: "The entertainment and the seat."
Cons: "Everything else! 2 hrs delayed. They don't update their info. It's like they just don't care."
Cons: "My seat did not recline"
Pros: "The seats in business are comfortable. The food is good."
Cons: "The business area was almost empty so the crew was almost never present. It was not easy to get refills or to ask for something during dinner. My window shade was electric and did not work well, it was difficult to make opaque."