Daily cleaning, installation of cabin HEPA filters on flights from Moab to Caribbean
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Scores according to KAYAK customer reviews
Pros: "The boarding was quick and orderly."
Cons: "Could prove in-flight entertainment options"
Pros: "All the flights were on time."
Cons: "Boarding took forever. Leaving the gate took forever. Dude next to me was crazy rude to me and the flight attendant."
Cons: "not delayed would surely have been better"
Pros: "I tried to cancel my flight due to a 45 min transfer but I wasnt able to and to change it was more expensive than to buy a new ticket with another company"
Cons: "Flight carry on baggage mandatory green tag check in. Very small flight. green tag Baggage being asked to be taken from b baggage carousels after waiting for a while. At baggage carousels the baggage arrival delayed by 30 mins. Flight had rough landing"
Pros: "There was a good selection of movies, and the food was pretty good. The service was very good."
Cons: "I requested an aisle seat, and was in a middle seat. The 3 of us in that row, were all men of at least 6 feet in height, and over 200 pounds."
Pros: "Free movies and tv through the app."
Cons: "A charger port and free food and drinks in coach again!!!"
Pros: "Crew was very friendly and professional."
Cons: "Pillow for back support would be nice. More Japanese food choices would be nice also."
Cons: "Better seats / choice of entertainment. They have not updated the content in months."
Pros: "I could watch movies on my phone via the app"
Cons: "No where to charge my phone"
Pros: "I liked that it was a short flight and that the over-head bins were big enough for my backpack."
Cons: "I didn't like that my friends, who bought their tickets at the same time I did, with their own cards and checked in at the same time as me, didn't get a seat number. I had one assigned when my ticket printed out, after I checked in at the airport after they did. They had to wait until boarding was almost complete before they were afforded a seat. Seemed really strange. With United already having a bad name from recent stories on the news, it made us worry. Don't like worrying when it has anything to do with an airplane."
Cons: "When purchase we were told that this flight was operated by ANA airline and we got an ANA flight number, but turns out that it was United Airline and the service was much worse than ANA airline."
Pros: "Every thing about it except for snacks Wish there was a meal from sfo to ohare"
Cons: "The piolets ability"
Cons: "United's flight was delayed five hours going to Nashville and on the return flight was delayed over an hour. I have yet to be on a flight with United that was on time. I've learned my lesson and will NOT fly United again."
Pros: "Boarding was quick. The flight didn't take as long as listed. Overall satisfied with the experience"
Pros: "Nothing in particular. The flight was "saved" by having a friendly fellow passenger sitting next to me. She was pleasant to talk to, but that had nothing to do with the services provided by United."
Cons: "Overall, I find United flights to Europe to be fairly unpleasant. Sometimes the staff can be nice. On this flight female staff with whom I interacted were nice, but the steward who was serving people near me seemed abrupt and largely uninterested in us. In fact he lectured an elderly woman about stowing her luggage for several minutes without realizing she did not understand him. The reason was she was Polish and did not speak any English. I had called out to him several times to tell him this, but he did not hear me. The seats on the flight were very cramped (I sat in 37G). By comparison, I found the seats in the Lufthansa flight I took from Munich to Tel Aviv to be much more spacious. In comparison to Lufthansa, I think United is a second class (or worse) airline."
Pros: "Info for connecting flight."
Pros: "Crew, food"
Cons: "Entertainment; only 2 lavatories for approximately 40 business class passengers"
Pros: "Streamlined experience and on time. My choice of seat as well at the terminal desk."
Cons: "Pay for wifi and tv. Jet blue gives it to you for free."
Pros: "Was in the exit row which was great, I'm tall and I was able to be comfortable"
Cons: "Delayed started at 1 hour then 2.5 then 3.5 hours. Didn't get to my final destination until 1 am"
Cons: "Food and service"
Cons: "Los Angeles"
Pros: "Nothing about this flight was good."
Cons: "There were delays and every united staff member I interacted with seemed less than thrilled about their job."
Pros: "Your ground crew and flight crew is very professional. Thank you for an uneventful flight."
Cons: "Slight delay that was beyond anyone's control. We had a safe and comfortable flight."
Pros: "After many flights with United, I am always pleased with the level of customer service. I've only encountered friendly staff from the skycaps to the captains and everyone inbetween. I have never felt like I'm just a warm body filling a plane seat."
Pros: "Flight attendants were excellent as usual."
Cons: "Trouble getting a seat assigned via the United app."
Cons: "Flight was canceled"
Cons: "United's inefficient practices resulted in a missed connection for which they did nothing to compensate me."
Pros: "not much"
Cons: "rude lady"
Pros: "Pretty typical domestic flight. The crew on this flight definitely seemed tired and "over it". The one attendant stood blankly, staring off to the back of the plane robotically going through the safety. Far cry from the staff on my previous 10+ hour flight from Munich."
Cons: "No free entertainment whatsoever, and even though the screen reads that flights under 2 hours are $5.99, and our flight was a few minutes under 2 hours, the price was still the regular $7.99. Not worth it."
Pros: "It was on time."
Cons: "Bad crew attitude No entertainment Terrible baggage policy Poor snack options Absolutely no leg room Since Continental was taken over by United it's been going downhill but this flight was just awful. After living in the Newark, NJ area for over 20 years and flying with them as long, I'm awfully tired of them. I will consider other airport options for nonstop flights or do layovers bc I can't stand their overpriced seats and poor service."
Pros: "The plane is very comfortable ."
Cons: "The entertainment - not enough movies on Russuian or Hebrew"
Pros: "Made the flight-arrived home early-good landing!"
Cons: "Racing to make it-thought we hadn't."
Pros: "Nonstop flight! Nice and cool on the plane. The movies/entertainment were pretty good. Flight attendants were pleasant. This flight had its own security line at the airport! No waiting at all to go through security."
Cons: "It was delayed about 2 hours. The boarding process was a bit chaotic- partly because of the layout of the airport. The waiting area was small so it got congested quickly when 3 flights were boarding at the same time. Even though United checked us in by group number, we had to board a bus to get to the plane. So, the group number system wasn't really enforced when we actually got on the plane -- more like first come, first served at that point. First class and business class did get to go ahead on a different bus. We also had to climb stairs from the tarmac - could be an issue for the disabled."
Pros: "Was happy to have the extra leg room, the food and entertainment were decent,"
Cons: "I didn't like the fact that I had to pay extra for an exit row or for an isle seat. Seat arm rest couldn't be raised."
Cons: "No free tv to watch during the flight"
Pros: "We didn't crash"
Cons: "The gate attendant reopened the plane for the man in front of me because he had one book bag and refused to let me on because I had two. The room and taxi voucher were adequate. But $30 in food vouchers doesn't get you very far in an airport. Also that's just enough to survive the lay over that was caused by your maintenance issues. Your attendant then tried to put me on standby all day the following day with a guaranteed flight at 8pm. I then asked him to check other airlines and was able to get an 8am one. The sheer lack of customer service is impressive. PS if your airline screws up, the least I deserve is a seat upgrade or some free sky mile points."
Pros: "assigned seating"
Cons: "Hate the lack of leg room."
Pros: "Seating sucked. Had to shrug my shoulders in to fit in seat. Airlines keep jamming people in to the plane to improve the bottom line. It's a Greyhound with wings."
Pros: "First leg had free streaming on your own device, which was awesome!"
Pros: "I liked the fact that I got to Dominican Republic on time."
Cons: "However the crew was horrible; there was no food provided. (Crackers j don't call food)."
Pros: "crew was very friendly and patient."
Cons: "flight was delayed. also received text message that bag was on different and would be late. bag actually arrived as it should have, text message of delay was in error and caused confusion."
Pros: "We have a list a cookie on the fly"
Cons: "The see were too cloused"
Pros: "Using Kayak was so convenient. They were great in keeping me informed of schedule & gate changes."
Pros: "Dependable, fast, clean"
Pros: "They kept changing the boarding time, first stating that the flight was overbooked then blaming traffic control,the flight still ended up being delayed for more than 2 hours which caused my connecting flight to depart without us. We had to stay in the airport over night in San Fran only to catch another connecting flight from Denver to Atlanta the following day."
Cons: "Being given so many departure times beforehand with the last one stating the flight would board on time, only to end up with it departing later."
Pros: "New plane. Flight attendants were super friendly."
Cons: "No complaints"
Airlines flying from Moab to Caribbean have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Moab to Caribbean
Masks required on board, masks provided on flights from Moab to Caribbean
Social distancing seating
Middle seats unavailable to book on flights from Moab to Caribbean
Testing for antibodies, testing for symptoms for flights from Moab to Caribbean
Waiving of change fees. Search flexible flights from Moab to Caribbean