Daily cleaning, installation of cabin HEPA filters on flights from Mobile to Costa Rica
|February||Best time to beat the crowds with an average 7% drop in price.|
|December||Most popular time to fly with an average 21% increase in price.|
Average price round-trip
|$857||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Costa Rica has allowed all countries in the world to enter by air.
Travelers must complete the digital Health Pass 48 hours before boarding.
Travelers must have a travel insurance with coverage of COVID-19 treatment and accommodation costs. Check Visit Costa Rica website for more details.
Costa Rica has eased their travel regulations and removed the requirement of RT-PCR tests for the detection of the coronavirus.
All other info
Expired residence permits (DIMEX) with category “permanente" are extended until 11 January 2021, with categories “temporales" and “especiales" which expired after 18 December 2019 are extended until 11 January 2021 and with category “estancias" which expired after 17 March 2020 are extended until 12 February 2021.
For information on visas, refer to the General Directorate of Migration and Foreigners.
There are currently 20,423 active cases of COVID-19 diagnosed in CR and 2,812 deaths as of Mar 2 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Costa Rica.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Costa Rica is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Costa Rica with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Costa Rica up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Crew professionalism."
Pros: "Quiet economy service let me sleep on the redeye."
Pros: "Good to have on board internet"
Cons: "Quicker boarding of passengers."
Pros: "Free snacks!!!"
Cons: "Left seven hours later than I anticipated Some passengers were rebooked on earlier flights while others told to go with same flight flying later Very very disorganized"
Cons: "Broken plane. Why not take better care?"
Pros: "Fact that there’s a flight available to get me-from a to b, Crew were friendly-great, cabins clean."
Cons: "Expensive, Delayed flight, unable to hear and understand boarding announcements, No WiFi, and a magazine that caters to the top 5% of passengers. Then to top it off a lost bag and over 2.0 hours spent either on hold or awaiting a call back to resolve issues with my last bag-totally unacceptable"
Pros: "The crew and staff were friendly. The flight was full so they checked our bag at no additional charge."
Cons: "They had no earphones for the flight from Cancun."
Pros: "Crew was awesome. Very respectful and helpful"
Cons: "Food options"
Pros: "The crew was awesome. The entertainment was great with a huge selection of movies. The food was really good."
Cons: "Boarding was delayed while waiting for Delta agents to come and assist people off of the plane."
Pros: "The flight wasn’t overbooked so there was plenty of room. So important on such a long flight."
Cons: "Left late"
Cons: "Let was a typical flight. About all you can hope for is that it is on time. That makes it excellent."
Cons: "Great flight. On time and friendly staff."
Pros: "Amazing crew, on time, decent coffee, plenty of drinks"
Cons: "The drinks cart was a little slow..."
Pros: "Crew was nice and tried to help us as there was no food on board for our dietary restrictions."
Cons: "The folks at the desk arrived late to address issues. It was crowded and disorganized. When i addressed an issue at the check in regarding not seating me with my children including a 7 year old). the response is. Well you bought a cheap flight so tough luck. The plane was dirty and frankly not very"
Pros: "Boarding time, and timely departure"
Pros: "Flight was smooth, arrived early..crew was prompt and courteous."
Pros: "I liked that I had a exit row seat"
Cons: "If I didn’t have to tap to my inner Usain Bolt to get to the gate in time"
Pros: "New plane with great entertainment arrived 30 mins early"
Pros: "On time"
Cons: "Seats did not recline"
Pros: "Seats are comfortable and didn’t mind staying with the back upright. Flight attendants veery friendly and boarding was fast and easy."
Cons: "Headrest was too short and there’s no seat back screen. More communication from the cockpit at the end would have been nice. Announcements were very hard to hear over the background plane noise."
Cons: "Wait time because of Atlanta crowding.Re:hurricaine?"
Pros: "Food, service and entertainment"
Cons: "Entry into the aircraft was a bit chaotic"
Pros: "Professional, courteous, and responsive crew and attendants."
Pros: "Service is excellent. And the comfort too."
Cons: "A couple of rude passengers that were complaining for everything and I felt Delta crew had to be a little more strict with that situation specially when other customers want to have a comfortable and pleasant flight ."
Pros: "Timeliness, easy trip"
Pros: "I liked the movies and overall entertainment available to the passengers."
Cons: "The food selection needs a poultry option."
Cons: "Entertainment Poor. Not to many movie for 14 hours trip"
Cons: "If we're going to be early, have a gate ready."
Pros: "The flight was delayed by 50 minutes and then they underestimated the time to de-ice."
Pros: "Got to fly on the a brand new 737-900 and had plenty of room to fit my laptop so I could work. Friendly crew, didn't feel like a farm animal being herded on to a transport to be taken to slaughter like I do on other airlines."
Cons: "In flight WiFi was inoperable for most of the flight making it hard to work."
Cons: "All went well"
Pros: "On time, pretty friendly crew"
Cons: "Too small a plane for that long a trip. Bathrooms were VERY small & rare."
Pros: "The flights were smooth, it was an easy process"
Pros: "The flight left anfd arrived on time"
Cons: "We were in "prefered". still the seats were very tight with little leg room. I am a 150 lb guy and cannot imaginer the discomfort of a large person."
Cons: "Felt like I was sitting in my neighbors lap!"
Pros: "Great service, very comfortable."
Cons: "very few movies to choose from. China southern had dozens"
Cons: "Food .gate changes"
Cons: "The plane was delayed by more than 3 hours due to "weather problems" earlier in the day. Delta did not permit re-booking to flights that left JFK for Boston earlier, even tho there seats available, instead insisting that we had to wait for our assigned flight. Small snacks (regular Coke, no Diet) did not really compensate well."
Pros: "I'm 6'6" and used to having my knees jammed hard against the seat in front of me (right into the metal frame). The knee room on this flight was better, they weren't even touching the seat!"
Cons: "Kids yelling"
Pros: "Very friendly and helpful staff."
Cons: "Because my earlier flight was delayed they put me on this one in a middle seat I had payed for a plus front seat"
Pros: "I'm always happy when I get a Delta flight that has the in flight entertainment. Good selection of tv shows, movies and music. Makes the time go by fast"
Cons: "Can't really think of anything I don't like the"
Pros: "Airplane was good, boarding was fast."
Cons: "Did not have the fruit and cheese plate."
Pros: "Excellent service and on-time"
Cons: "Baggage charge"
Cons: "You lost our luggage. What I don't understand is why we were not able to get boarding passes and seat assignments when we did our check-in in Sydney."
Pros: "Nothing in particular"
Cons: "A more organized boarding process"
Pros: "Crew was good, food was good."
Cons: "The entertainment, I saw the Wifi stuff when I bought the ticket, but there was no internet connection there. Besides, no movies, no screen... boring."
Cons: "Be in time, over 1 hr delayed."
Cons: "Over booked"
Pros: "great service"
Cons: "the food"
Pros: "Luggage was found that was good"
Cons: "Horrible day nobody here to guide you or help you and then charge you an arm and a leg."
Pros: "Flight on time, all personal was very helpful and kind"
Cons: "No choices for breakfast and the one served on first class not so great."
Pros: "Ease in ticketing."
Cons: "The hardest part was the long layover. I didn’t dress warmly enough, so I had to keep moving!"
Pros: "Servicio. Puntualidad."
Cons: "Todo bien"
Pros: "Food, entertainment, leg room much better than any US airline. Crew is smart and efficient."
Cons: "After being in the airport for over four hours waiting for the flight to depart, I was not allowed to board the plane because the airline had somehow given my seat to another passenger, even though I was sitting right in front of them. I have never experienced such a ridiculous situation. What is worse, the airline was completely obsolete in helping me resolve the issue."
Cons: "Llegue temprano al mostrador me paso a Migracion sabiendo que mi pasaporte estaba roto y no pude viajar perdiendo mi vuelo si el me uniese dicho eso yo uniese tenido tiempo de ir a sacar pasaporte nuevo y poder viajar y me cobran otra maleta y no me regreso el dinero sabiendo que no viaje"
Pros: "Bumpy flight dirty plane hard to access terminal one for early connection. Train doesn’t open until 5 so you have to pay for a bus. Ridiculous"
Cons: "Let a dog on board that barked the entire flight."
Cons: "Rough Landing"
Pros: "Glad it was on time. Everything was great"
Pros: "Vuelo acorde con el horario establecido"
Cons: "Regular atención del personal en el aeropuerto"
Pros: "service was good"
Cons: "There was no Wi-Fi even though there was signs in the plane of Wi-Fi availability"
Cons: "Crew standing in the back talking to each other with their backs on us"
Cons: "There was plenty of overhead space on the plane when I boarded yet i was forced to check my bag at the gate. Delayed me by at least 15 mins."
Pros: "Loved that they let me board an earlier flight to LAX"
Cons: "Food was insubstantial"
Pros: "Close for connecting and had lots of staff to get you there on time."
Cons: "Food mediocre"
Pros: "Seemed fine!"
Pros: "The in flight meal was just what we needed and they got us to San Jose safe and sound. No complaints!"
Pros: "Ontime and pleasant"
Pros: "It was a direct flight."
Cons: "The delay when departing, and the attention of the flight attendants. Also very limited kind of beverages."
Pros: "La comodidad la amabilidad de las personas."
Cons: "La comida"
Cons: "Booked first class, ending in a airplane that does not had first class, and I have to pay 55dlls for having another bag. Because according to them I'm allow to have an extra bag if im flying in first class, but they change the airplane and did't have first class so I was in coach( but i pay for first class in my ticket) anyways they just say I'm sorry but you have to pay. So I ended paying a ticket in first class plus an extra bag."
Cons: "Boarding was very delayed. The flight was very delayed. There was never an explanation or acknowledgememt, of the delay and it seemed no effort to make up the delay while in the air. As a result, a great number of us missed our connections to Boston. Poor effort by AeroMexico and Delta"
Pros: "Nothing. We’re not there yet"
Cons: "Everything. AM customer service is beyond horrible and unhelpful."
Pros: "Smooth flight."
Cons: "The flight from San Francisco to Mexico City was medicore. The plane smelled, the blankets smelled and the flight attendants were not that friendly."
Pros: "5 stars to the supervisor Octavio"
Cons: "The rest of the Team do not know what customer service is"
Pros: "The snack - such as it is - is certainly a step above what I get when I fly the same route on United. Also the entertainment system is much better, and free! Cabin staff are friendly and efficient. The seating is about the same as on every other airline. I was in steerage for the Mexico City - San Jose leg. A lady was seated in my window seat when I boarded, and seemed surprised when I insisted on reclaiming my seat (She had the middle seat). In contrast to Mexico City, the San Jose airport is a model of efficiency. Immigration is rapid, luggage comes out on the carousel in good time, and best of all there is a duty free shop right in the luggage claim area, so it is unnecessary to buy liquor ahead of time."
Cons: "Mexico City is a terrible airport to have to pass through. Everyone has to go through Immigration (similar to US airports in that regard) even if just in transit. However, they have few officers there, and almost half of the available booths weren't even manned. The result was chaos, with the immigration hall filled with grouchy travellers, and other travellers stuck in aircraft waiting to disembark. Expect to be stuck in Immigration for a minimum of an hour after landing; maybe plan on 1 1/2 hours just to get through Immigration and Customs. And if you are making a connection, whatever you do don't go through the sliding doors on the other side of Customs - I made that mistake once! I speak Spanish, so the following comments are not coloured by language difficulties ... Security staff are unfriendly. While there is supposed to be free wifi in the departure lounge, I couldn't figure out how to use it. A gate agent told me there wasn't any free wifi, all the time standing beside a sign that said there was. I was also singled out for a spot check of my hand luggage right in the jetway. The unfriendly lady doing that search so disarranged my stuff that I couldn't find my Kindle when I got on the plane, so was without my planned reading material."
Cons: "The crew had the worst service and attitude, they didn't ask me for food options, they gave me pasta without asking. Rude manners"
Cons: "My flight was moved around then cancelled and I didn't know. I also never got a refund for the flight so I really didn't know! Then I got to the airport and said that they canceled my flight but they got me on a new one for the first leg to Mexico City but then there were no flights for my second leg to Cabo"
Cons: "I dint like the atention of the travel agent because I could not change the return and had to buy another tiket for my return, and Im afraid that would be a problem to ask him to reused my portuon , I didnt used."
Pros: "Everything. Everybody very helpful"
Cons: "No flexible headrest on seats No entertainment screens"
Cons: "Nothing was bad."
Pros: "Un pequeño retraso a la salía de México, sin mayores inconvenientes"
Pros: "I loved the friendly staff, smooth flight, movies, and meals."
Cons: "I can't think of anything."
Pros: "I was impressed and very happy the flight was early. I had low expectations with Aeromexico because in the past every flight I took with you was delayed or late."
Pros: "Great selection of movies to watch"
Cons: "The crew seemed to be in a bad mood that night. One of the flight attendants hit my elbow as he was speeding through the aisle, causing me to knock over my drink. He didn't apologize or try to help. The other one"
Pros: "the inflight movie."
Cons: "The flight was suppose to take off from Mexico City at 945 PM however nobody gave an explanation nobody knew the time or even the GATE I got to the airport at 6 PM, the flight took off at 1210 AM not only that I get on the plane and the AEROMEXICO crew had a really messed up attitude like they didnt care, I wanted to buy a gift for my wife from the magazine they had and the lady with a attitude simply said we dont have it, and I could keep going but It was a really bad experience for me."
Pros: "the crew was great!"
Cons: "The boarding was a little delayed movies or series might be interesting to have as an option to watch"
Pros: "La tripulación"
Cons: "Son aviones poco cómodos me da la impresión que son viejos nada modernos Todo les suena cuando aterrizó Pensé que eran mejores La ida a México no tenían pantallas por tanto un viaje aburrido El regreso por lo menos tendría una pantalla"
Pros: "Crew was good"
Cons: "The meal was cold"
Cons: "The check in"
Pros: "Crew was awesome...love AA crew! Always and this time superb!"
Cons: "Leg room gets worse and worse...boarding sucked since they took our bags and we felt like it was only us that were singled out!!!"
Pros: "On time, main cabin extra was great, crew was nice, entertainment was great."
Cons: "No criticism"
Cons: "Had abnormally long delays today!! Added 4.5 hours to my flight today"
Pros: "Crew was nice, entertainment was good"
Cons: "Food was mediocre"
Pros: "Once boarding, we didn’t wait long for take off."
Cons: "Being on time."
Pros: "The seating and leg room was comfortable."
Cons: "Since my ticket was "basic" I was put in the last boarding group and given a middle seat; my mother was also in a middle seat. Once boarded I noticed everyone around me was separated from their families--to the point where a baby was transferred 3 times over my head between the parents!"
Cons: "Flight was delayed and they announced it was because they weren’t sure there was enough tread on the tire to land which didn’t give anyone a great feeling. Crew was probably on their last shift and just rude."
Cons: "Leaving on time"
Cons: "My luggage was delayed. I received it the day after"
Pros: "The agent at checkin was so kind, nice, professional and superb...I will always fly American Airlines....you have the best checkin agents, best gate agents (super funny yet professional) and also the flight crew was absolutely amazing!"
Cons: "baggage claim in Costa Rica is terrible service...but that is the airports fault since this happens with other airlines.....something has to0 change!!!!"
Pros: "The seat was cormfortable and the entertainment was dope!"
Cons: "Communication. The pilot did not say when he was landing and considering it was a rough landing it would have been helpful to say. He said we shall be landing like 40minutes before Then quiet"
Pros: "4 flights and all of them in middle uncomfortable seats. I requested aisle seats many times and counter agents were unhelpful and rude."
Cons: "Better seat options and more comfortable seats"
Pros: "Going on vacation"
Cons: "Tvs for all seats"
Pros: "The access to a movie while flying was great to help pass the time."
Cons: "All good"
Pros: "Never even made it on this flight because the first flight was ruined and delayed severely"
Cons: "The fact that my travel plans were entirely derailed and I had to book with another airline"
Pros: "The crew was very nice and friendly"
Cons: "There was a technical difficulty with the plane, which made a short delay in our flight."
Pros: "0ntime quick boarding"
Cons: "cost to check baggage"
Pros: "After all the delays, made an an 8 hour trip 2 minutes early."
Cons: "Crowded planes Waiting on the Tarmac LOCATION OF THE CONNECTIONS and the gates. Construction in the Airport ( s) Philadelphia is a MESS. Overhead stowage.( Does anyone check a bag?)"
Cons: "The 2 hour delay due to the ground crew not having it together, this reason coming from the pilot. Flight attendant was complaining more than any of us passages. Even though 85% of us missed our connecting flights. After boarding the plane, the smell of the restroom, we all had to deplane."
Pros: "On time departure, this flight tends to get delayed, not this time. Good service and pleasant flight."
Cons: "I prefer personal entertainment systems."
Pros: "Entertainment was awesome! Crew were nice. I liked the plane. Ride was smooth. Food was as can be expected."
Cons: "The multiple delays. I purposely picked the earliest flight that would fit our schedule and even pay slightly more per ticket to do so. I’m traveling with 4 kids ages 8-1 and I know by experience that late nights don’t mix well with kids. We were supposed to arrive at 8:50, instead we arrived just before midnight. Can u say cranky kids? Sigh. We may not travel with kids for awhile to recover."
Pros: "My flight was delayed and expected to delay further and the attendants put me on another flight to get there before my connecting flight."
Cons: "My bags never made it and when I arrived, I was told that one of my bags was still at my departure airport and the other wasn’t scanned."
Pros: "Good free mobile entertainment"
Cons: "Plane was unbelievably hot the entire flight. Air vents did not cool the plane at all. We were all sweating the entire time."
Pros: "On time. Quick boarding."
Cons: "The delay out of Charlotte but the staff did a great job keeping us informed and boarding as quick as possible."
Pros: "everything but the cabin temperature. it was very hot and uncomfortable."
Cons: "Too warm in the cabin."
Pros: "Can’t say anything good"
Cons: "When boarding crew was rude because carry on did not fit the overhead compartment. No options to choose from for entertainment. Flight was delayed almost an hour while sitting in plane. Food options almost nonexistent"
Pros: "Travel time"
Cons: "No snacks on flight. The charging stations come in between legs space and very uncomfortable they got to be re adjusted. Make sure these are taken care in upcoming flights."
Pros: "The crew was very friendly and accommodating. The food as usual just snack type food for purchase as expected. The entertainment system malfunctioned and we could not watch the movie they offered. However one flight attendant was very nice and gave my kids special cookies. Nice touch!"
Cons: "The seats are terrible. The most uncomfortable flight I have ever taken. Awful all around."
Pros: "Arrived early"
Pros: "Service was fine and the crew members were professional. Everything you would expect in a standard flight"
Cons: "Price tag to travel within the country was more expensive than transatlantic flights despite leaving from a major hub. Wouldn’t allow carry lbs either. If you’re going to fly basic economy, might as well just do spirit and save several hundred dollars."
Pros: "Mostly everyrhing"
Cons: "Food was so so"
Pros: "The individual screen options and wide variety to keep you entertained for the flight. Very clean. Staff very helpful kind and accommodating! Look forward to flying again with them."
Cons: "Bathrooms smelled of urine by the end. Not really their fault that the passengers were filthy."
Pros: "Smooth flight- communication from the pilot, free beverage, movies, what more could a person ask for"
Cons: "No leg room."
Pros: "I haven't flown AA in a while, I was impressed with the entertainment and food!!! They had a variety of movies. Also, the food was simply but delicious! I had the pasta and it was good!"
Cons: "I feel like they are cramming more seats on a plane. I am 5'2 and I felt I had no leg room!!!! It's an international flight, they should be some roominess!!! I rather chose an Asian airline than a USA airline. I can't believe the space!"
Pros: "Fast boarding"
Cons: "Small, loud plane with cramped seats. No hot beverage service."
Pros: "the clerk at the boarding desk was kind"
Cons: "Check in was total chaos. Food was horrible."
Pros: "Pilot did good job in tricky conditions at landing."
Cons: "Wish food were served."
Pros: "On time"
Cons: "No leg room, hot plane, airline staff is friendly but clearly bored."
Cons: "Lots of turbulence."
Cons: "No volé en LATAM si no en AA y en esta compañía al principio no sabían sobre mi reserva y cuando si, no pude hacer el checking online, sino solo en el aeropuerto , en ambos vuelos"
Cons: "Delays, attitudes, and fees"
Cons: "Crew member had poor attitude. Not all just one seem to be having a bad day"
Pros: "seat comfortable enough"
Cons: "unbelievably tightly spaced seats. Incredibly uncomfortable to have knees pushed into seat ahead - - so tight almost impossible to get feet under seat."
Pros: "Flight was on time. Landed early."
Cons: "old plane. first class sat in front of me was broken and kept reclining into me"
Pros: "The crew was great. Not some of the gate agents."
Cons: "Re-routing us better not to miss the flight."
Pros: "Inflight movies"
Pros: "The food and the crew"
Cons: "Entertainment system, it is outdated"
Pros: "Amabilidad de la tripulacion"
Cons: "Podrían dar comida, el viaje no es tan corto. Aire acondicionado demasiado frío, muchos pasajeros solicitaron regular l temperatura, no habían suficientes mantas"
Cons: "Flight was canceled due to United's mismanagement of crews."
Pros: "Clean, comfortable and on time."
Cons: "No screens in the seats. Food options are the usual limited fair"
Cons: "I’m 6’3, misty in my legs, so the diminishing legroom is a problem. Can’t afford business class either. You should really have entertainment for a 5 hr flight."
Pros: "Comfortable seats with screens"
Cons: "Mediocre snack"
Cons: "I didn't get to get on the flight."
Cons: "Slow boarding, no food no drinks, no tv."
Pros: "Great service from check in to landing"
Cons: "None that I can think of"
Cons: "Es united, no se puede esperar mucho de ellos. El snack para 5 horas son unos pretzels y el entretenimiento lo cobran. Lo único bueno es que aun con un aviso en la pantalla pude ver el final del partido de Champions, por el resto,.... compañía a evitar."
Pros: "Flight attendant decided this was a water-only flight. No particular reason, just lazy."
Pros: "Más espacio, al menos una película que ver, y algún bocadillo por ser un vuelo de tantas horas"
Pros: "The pilot"
Cons: "Everything else"
Cons: "The flight coming in was late and caused my connections to change. I am not able to arrive in Eugene until AT LEAST 5 hours later then first scheduled."
Pros: "Entertainment worked on this flight! And once again, I had an empty seat next to me - that's always a huge plus so I can stretch a bit."
Pros: "The flight crew was very attentive and friendly. Probably one of the nicest crews I have encountered on my flights."
Cons: "Me and this other person were waiting in the back for the two bathrooms to become available. We waited over 10 minutes."
Pros: "Service was great!!!"
Pros: "The plane took two hours to leave the ground due to weather. This was unfortunate and made the passengers uncomfortable but it was not the fault of the airline."
Cons: "The airline gave all the passengers access to the movies and television channels."
Cons: "My luggage didn't make connnection."
Pros: "So they lost my bag but where super helpful and nice!"
Pros: "Pleasant crew and all around good experience. I had no problems with any of my flights."
Pros: "First flight delayed once board to check a broken light. Then waisted 40 minutes taxiing on tarmac in Houston because they couldn't find a gate. Missed our connection. They put us up in a low end hotel overnight. Then we had our morning flight again delayed as we waited for planes to the take off, so further delays. Arrived in Costa Rica 1 hour late. Now with too many other flights so immigration packed and took another hour and twenty minutes (when we finished there was only a 5 minute wait). Thanks United"
Cons: "Coffee and cookies. Moscow mule"
Cons: "Snack offering was caramely sugar cookie"
Pros: "I love how comforting it was. The flight attendants are super sweet and very attentive."
Cons: "Lost my luggage and gave me wrong information , where I missed my flight and had to wait several hours to get home"
Cons: "Fligh delay."
Pros: "I was allowed to get off the aircraft to collect a bag I left behind"
Pros: "Attendants were amazing"
Cons: "We spent the whole delay on the plane and wasn't notified of a problem until after an hour. A lot of my time was wasted. That's not okay. Keep your customers informed."
Pros: "The boarding process is terrible, because communication breakdown is inevitable. The crew on the plane are sometimes rude, and have no patience when passing seated passengers. One air hostess constantly bumped into my arm like a bull as she passed walking down the isle. Entertainment is practically non-existent on long flights unless you pay for it. Two of my flights were cancelled last minute with little to no remorse, and I had to wait 2 days to catch the next flight. That flight was even delayed more than an hour. I was sick by time I reached my destination. Overall, United would not be my 1st choice due to bad experiences numerous times."
Pros: "Since we were the last ones to arrive at the gate because of our delayed flight they had to check our carry-on baggage with the luggage we didn't have locks and nomally what we carry in that bag are fragile or valuable things. They should at least have plastic gauzes or fragile stickers to put on the bags. I don't know the reason but the flight attendants left about the last 6 rows of passengers without pretzels or drinks. There was no device to view movies. Leg space too tight."
Pros: "Nice and comfy seats, good service on plane, fast boarding"
Cons: "No good food and the entertainment was not the beat"
Pros: "Just the crew"
Cons: "Now when I fly united i feel like flying with spirit or jet blue o any other cheap airline, they charge for everything but sodas. They don't even carry blankets. The fact that for a long (3h- 4h and 5h) flight (took 4 overall during the holidays) united didn't offered ONE movie for free at least was very disappointing. Not one of my flights were on-time!"
Cons: "Same. No ffood ..poor Service and allso charging. To much for extra weight. $200 for 3 extra pounds. Ridiculous. Also charged for one check in bag..Todo much"
Cons: "Viajar en United es desastroso. Los asientos son demasiado pequeños, yo mido1.57 metros y no me podía ni mover."
Pros: "The crew were nice though exasperated with cramped new planes and crowded restrooms. Flight was on time"
Cons: "After three years of flying all around US, realized United is the worst of the three major legacy carriers. I'm star alliance gold and it's still a painful experience. Crew admitted in latest redesign of planes they've managed to squeeze another six seats in coach. My seat wouldn't go back but even if it did, would feel too guilty for person behind to do it - so little legroom on newer planes. They've also cut down on restrooms so for most of the flight there was a line of 5-6 people waiting in the aisle. American Airlines seems to have older planes but at least decent legroom (and I'm not tall - anybody over 5'10 would have to sit at an angle on new United planes!). Been very impressed by Delta's service lately. United feels more like Spirit"
Pros: "Great trip on my first leg but next flight needs lots of improving."
Pros: "Staff were nice."
Cons: "They didn't even provide nuts!! No snacks at all after the long trip. There was a one hr delay at departure from NEWARK. And the seats were VERY UNCOMFORTABLE!!"
Cons: "The female flight attendant was RUDE!!!! On a flight of over 4 hours they should have a plane with a monitor at each seat. Had to watch movie from my smart phone. :-("
Pros: "The staff was really polite and were willig to answer all questions with a smile."
Cons: "The seat I was on could not be reclined. This was most unpleasant because it was an overnight flight. You should earn the clients - even economy passengers - when this seat is the one being assigned to them. I would payed beforehand to get a more comfortable seat if I'd known I was to fly on a no-reclining seat on an overnight flight."
Cons: "They delayed the flight due to "operational difficulties". I understand this happens, however, their communication towards customers was unacceptable. They first announced a 20 min delay, followed by another 30 min, then 30 more and then 30 more than then 30 more! They basically kept us at the gate for 2 1/2 hours until the found another plane. For a business like United, and flying out of their hub this is completely unacceptable. We ended up leaving at 11pm for a flight scheduled at 8. They didnt give anything in the plane to make up for it. No food, no free wifi, nothing."
Pros: "The seat next to me was empty"
Cons: "United put my bags on the next flight to San Jose, so I had to wait an extra 2.5 hours in the airport for the next plane to land in San Jose, Costa Rica while my ride waited for me."
Cons: "The seats were so small, with no space between rows that you couldn't even recline. The tv on the seat in front was so close you couldn't watch it. Miserable flight, and I'm only 5'5"."
Pros: "Crew was very kind"
Cons: "We were deplaned due to mechanical issue. Had to take a didferent flight which put me in portland 9 hours later than planned. Only compensation received was a $10 meal voucher."
Cons: "I felt like tuna in a can."
Airlines flying from Mobile to Costa Rica have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Mobile to Costa Rica
Masks required on board, masks provided on flights from Mobile to Costa Rica
Social distancing seating
Middle seats unavailable to book on flights from Mobile to Costa Rica
Testing for antibodies, testing for symptoms for flights from Mobile to Costa Rica
Waiving of change fees. Search flexible flights from Mobile to Costa Rica