The breakfast on the flight needs improvement.
There was no food service
Pros: "Crew was absolutely delightful! I love that hand sanitizer wipes. Great flights out."
Cons: "I wasn't offered any type of sanitation wipes like I was on my way departure. The airport in Mississippi disnt offer any type of sanitation such as hand sanitizer or a reputable substitute. Sure their were bathrooms, but that's very inconvenient to have to use every time you touch something."
Pros: "Crew was. Great"
Cons: "Some thing better to chew on"
Pros: "Nothing. I missed this flight because of a delay of my flight on Friday."
Pros: "I loved everything! Best flight experience in a long time. Really easy, on time, great window seat, thank you"
Cons: "Me probably. You guys were excellent!"
Pros: "Crew was extremely helpful."
Cons: "Flight from Philadelphia to Phoenix left about an hour late. We still made our connection but made a long travel day longer."
Cons: "Leave on time! On this round trip there were 4 segments and 3 of the 4 flights were late!"
Pros: "For a long-distance flighty the seats were so cramped. They wanted me to pay $100 to move to an open window seat next to me."
Pros: "Crew onboard was nice and helpful"
Cons: "No power outlets at my seat meant that my purchase of internet was pointless after my computer died and I couldn’t recharge it. My bag was checked despite being a priority Gold customer even though I pleaded with them to let me take my bag on board. When I got to my seat, there was plenty of room"
Pros: "Not much"
Cons: "Duck tape holding up oxygen mask compartment 1 row behind us. Cabin entertainment monitor was missing a 3rd of the display and only one headphone jack in our row worked. Thankfully, we brought a splitter. We will never book an American Flight again. Aer Lingus was STELLAR. No comparison."
Cons: "Didn’t like how old the plane was. Didn’t have any entertainment, and food was bad. Seats were not very comfortable and not much leg room."
Pros: "Flight attendants"
Cons: "VERY cramped"
Cons: "The security check line was about a mile long at the Terminal 1, but that's not the airline's fault."
Pros: "The crew was excellent. Grabbed me a blanket. Did not mind the small plane."
Cons: "Bumpy ride."
Pros: "Old aircraft, ok flight, on time"
Pros: "Made it home."
Pros: "I really liked crew, fast boarding"
Cons: "Old airplane, very noisy , no tv screans on seats, boring movies on tv and horrible ear sets, could not hear anything. very dissapointed experience."
Cons: "AA lost put my checked baggage onto a different flight during my layover in Philly to my final destination. After losing my baggage, it took them over 24 hours to return it to me, telling me that it would only be "another hour" till they would deliver it to my house. No airline is perfect, but I don't like being lied to about my baggage not being transferred properly to my final flight, nor do appreciate how they kept giving me vague estimates and round-a-bout answers about my checked bag which they lost in the first place. If I can help it, I will never fly with American Airlines again; they have lost my business!"
Pros: "That we made jt"
Cons: "Flight crew was rude said things weren’t their job such as handing out custom forms just overall a terrible flight."
Pros: "Good and entertainment"
Cons: "I have short legs so the long flight was uncomfortable. A stop of some sort would helpnif offered"
Cons: "Tight not comfortable"
Cons: "Delayed several hours. Poor communication."
Pros: "Boarding staff helped me change to a seat that was suited better for my child and I- I was SO grateful. During the flight, flight staff made sure my child was happy/comfortable which meant a lot to me."
Cons: "The normal things- better cushioned seats with some lumbar for those of us with back/nerve issues; a little wider seat options in economy for heavier people or those with lap infants; Honestly I’m reaching because I was just really happy with my flight/plane/crew service."
Cons: "Our flight was delayed and I missed my connecting flight, causing me to be much further delayed coming home. Spent all today miserably tired at work. I also sat in front of a very obnoxious man who was very loud and no body was telling him anything about video chatting on his speaker phone during take off."
Pros: "It was a good flight"
Pros: "Nice leg room seats were comfortable loved the movie selection"
Cons: "Vest flight ever way better then copa"
Cons: "LATAM is an absolutely horrible airline with horrible customer service. They changed the itinerary more than 3 times. I contacted KAYAK to help and you (KAYAK) did not help stating "that is the Airline's fault". This may be true. But if you are going to take my money for the tickets, please also take the time to address my concerns and solve the problems created by the company that you work with."
Cons: "Seats very narrow. Not enough legroom."
Cons: "The bathroom supplies were not replenished. In fact, the facial tissue was empty at beginning of flight. When the toilet paper ran out, I finally informed the attendant and they fixed everything. It seems that checking on that stuff was not part of their routine."
Pros: "Crew very quick and efficient in service"
Cons: "Over crowding, boarding is a jungle,"
Pros: "The check in woman was rode and could barely soak english"
Pros: "I Was expecting a bad flight being an aa plane but it was honestly one of the best flights Ive ever had. Modern and clean plane with awesome entertainment. Kind staff, tons of snacks and yummy food"
Pros: "Flight only half full. Had both seats near window so could almost lay down to sleep. Crew was very helpful."
Pros: "45 minutes early...brand new (refurbished) a320"
Pros: "Nice aircraft,"
Cons: "let down by unattentive staff and felt more like a budget airline with the fact that you have to pay for meals"
Cons: "Free seats in economy class are way too squeezed for a 10 hours flight."
Cons: "The boarding staff were very unprofessional. Will not fly American out of Reagan again."
Cons: "Flight landed a little before 4 am. Was supposed to land around 11 pm."
Cons: "The landing gate in Palm Springs."
Pros: "That I arrived safely"
Cons: "I did not like the departure delay from 6:05 to about 9:50. Why did have to wait so long for a pilot to come, and then further wait for a flight attendant to arrive"
Cons: "They need to update their planes. No tvs, no ports to charge phone, not many food options for longer flights."
Pros: "Aircraft comfort and entertainment options"