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Pros: Really friendly crew

Pros: The gate crew was professional under difficult circumstances.

Cons: Received seven flight change e-mails from both Kayak and JetBlue:1:27, Gate change, 1:43 2:45, 3:30, 4:00, 4:30, and finally left at 5:05, half an hour after original arrival time. All this, we Were told because off 15 min thunderstorm around 1:30. They did not have an airplane at the gate, and had to bring one over from international arrivals . Allegedly it took over three hours.

Cons: Not having a 10 hour delay/sleeping in the airport.

Pros: I like the ear plugs and face mask.

Cons: Although I pre-coordinated bringing my service animal on the flight, copa denied service and my family was not allowed to board the plane. Copa stated my paperwork was not acceptable to Peru. I bought tickets on Avianca and traveled with my service animal and had no issues entering Peru.

Pros: see previous comments

Pros: The crew was attentive and friendly.

Cons: I was quashed beside a large stranger. The seats were not wide enough.

Pros: Nice sandwhich

Cons: Better organization with the boarding, and the waiting room at Panama was really bad.

Pros: I believe American forgot what customer service are. Their staff located at the airport is plain ignorant and could care less about helping you. They answered my questions, as if they were doing me a favor. Flight crew was professional, but cold. No one greeted us, as we boarded the plane.

Cons: American should remember that people who board their planes are actually their customers!

Pros: Clean plane. Pleasant crew

Cons: There was a mechanical failure that wasn’t caught at preflight and made us anxious about dependability of the aircraft Also resulted in an hour and half delay for departure

Pros: Awful

Cons: Hot crowded late horrible

Cons: Onboard entertainment was not reliable on one of our TVs, and the earphones ports barely worked, had to hold the plugs to hear. MinimL food choices, and you had to go to the rear of the plane to get it. Staff on plane was not super friendly.

Cons: Food was too salty, passenger at the back had me uncomfortable kept hitting the seat, wish I had an option to asked to be move

Pros: Everything was up to the par, from service to staff.

Cons: NA

Pros: Packed plane with few comforts. No in-seat entertainment. Food was a joke. Next time i will fly Jet Blue as the price was very comparable,

Pros: Everything very smooth, employees very pleasant, very efficient arrived early the seats were comfortable, enough room to stretch, food was decent, not all airlines operate this way anymore.

Cons: Need air freshener in the washrooms

Pros: Airport

Cons: Cancellation with little notice and rebooked on flight two days later.

Pros: The set was super comfortable

Cons: Everything was excellent

Cons: I didn’t fly out of Philadelphia because the flight was 5 hrs late and I missed my connecting flight. Had to go get my luggage, go home and try to fly today! Terrible! All my plans screwed up!

Pros: The food was excellent, jet airways was Rocking. Airfrance had excellent service.

Cons: Nothing

Cons: On my way to Colombia- I was made to pay $40 to check my skateboard, even though I was allowed to carry it onto the plane from the US to Panama. On the way back I was told that I could bring it on the plane if I took the wheels off. I did. They did not allow me, and made me check it anyway.

Cons: Scan machine at gate. Needed two not one. Never got to eat. Waited in line 30 mins

Cons: The fact that they completely lost my luggage and can't even tell us where it is or when it will arrive. In addition, they refused to have the luggage delivered to the hotel once it does arrive. Inept customer service

Pros: My own tv screen , quality of food, service from the crew, beverage selection and cabin comfort

Cons: Keep it up

Cons: Snack selection

Pros: That I took off and landed safely.

Cons: The attitude of the employees.

Pros: Absolutely nothing. The flight was delayed to the point to where I had to stay overnight in Tampa because I would have missed my flight, connecting flight in Philly.

Cons: Made it so I would have gotten out of here on time to make my connecting flight, and not have to spend another day in Tampa

Pros: More comfortable seats

Pros: Crew was great

Cons: Plane was old and could have been cleaner

Pros: Les hôtesses étaient très aimables

Cons: L’organisation des bagages

Cons: Comfortable seats, courteous flight crew. Easy boarding and organized.

Cons: Delayed by 2 hours and 13 minutes

Pros: Crew was great

Cons: Plane was old and could have been cleaner

Pros: Yes

Cons: Delays and nonstop messages about ETAs and gate changes

Pros: The crew was very friendly and helpful. It was a red eye flight and they were extremely accommodating to letting everyone try to rest.

Cons: The only thing that could have been better was laying flat to sleep in the mynt section of the plane. #goals :)

Pros: COPA was acceptable, but I'd never use a COPA flight that xf'd through Panama again. No one should have to fly for 6 hours without a source of hydration. Panama GATE Security confiscated my empty water bottle that had been OK in Iceland, Spain, Paris, London, Rome, Bangkok, and US, etc.

Cons: Panama GATE Security "confiscated" a water bottle without explanation. Having a Security presence in a CLEAN ZONE (after passing primary security) is ludicrous. No water to buy at the gate so that means no hydration for 5-6 hours in flight. STUPID!! Never again COPA or Panama Transfer.

Pros: Boarding was fast, left on time, arrived a little early. Drink and little snack acceptable for such a short flight.

Cons: I realize that it is a very short route circa 1:25 hours, but it would be nice to have USB power outlets.

Cons: They canceled the flight last minute and I had to spend the night and I missed work and a doctors appointment. I asked to be put on another flight and they told me to wait and when I asked again they said they couldn’t cuz the flight left. If they would have changed it in the first place then I woud

Pros: Amazing crew.

Cons: Not even a 30 min episode of Friends :'(

Pros: Swift professional service. Pilot was exceptional; we didn’t even feel the landing or take off

Cons: N/a

Cons: Horrible communication during flight delays and pilot timing out. Sat at the gate for hours with no communication.

Pros: Staff followed through with requests

Cons: Annoying my fellow seat partners to use the restroom and/or stretch my legs.

Pros: Crews work really hard to serve all the passengers, thanks for the good service! I like the idea of serving the food first for the older and younger passengers I think that’s a great idea!

Cons: Keep up the good work! Bathroom is always clean and smells good!

Cons: The flight is so short that if you didn’t bring headphones, you miss all the entertainment. It wouldn’t be bad at all that the sandwiches are not stone cold. I fly copa very frequently and I know they often heat them up

Cons: The price for the flight ridiculous to high never again

Pros: The hub at panama and the fast flight connection

Cons: The plane seat is not confortable for long flights. No cushion enough, able to feel the seat metal structure.

Cons: On my way to Colombia- I was made to pay $40 to check my skateboard, even though I was allowed to carry it onto the plane from the US to Panama. On the way back I was told that I could bring it on the plane if I took the wheels off. I did. They did not allow me, and made me check it anyway.

Cons: Cabin crew was good not great - expected more in flagship

Pros: I like nothing!!!!!

Cons: My flight was canceled and company didn’t give any other flight.... any compensation for it....

Cons: Staff friendliness. Not forever late. Not losing kids stroller

Cons: We had 3:10h delayed...

Cons: Delays and nonstop messages about ETAs and gate changes

Cons: Horrible communication during flight delays and pilot timing out. Sat at the gate for hours with no communication.

Pros: The crew

Cons: The delays are too big

Pros: NA

Cons: Na

Pros: Boarding was fairly quick and on time. Transfer in Phoenix was no problem. Luggage arrived OK.

Cons: Seating is too small and too close to next rows. Unhappy with having to pay for seat assignments and checked bag while watching gate agents refuse to enforce overhead bag size limits.

Pros: That I arrived safely

Cons: Seats could be bigger after all you get charge for a trip, they could also have more flights and stop cramping up the place then there’s no overhead space. Perfect example of Corporate greed

Cons: Staff friendliness. Not forever late. Not losing kids stroller

Pros: Nice aircraft,

Cons: let down by unattentive staff and felt more like a budget airline with the fact that you have to pay for meals

Pros: The crew was very friendly and helpful. It was a red eye flight and they were extremely accommodating to letting everyone try to rest.

Cons: The only thing that could have been better was laying flat to sleep in the mynt section of the plane. #goals :)

Pros: Crew is always great.

Cons: The TV wasn't working at my seat

Pros: Earache and headache

Pros: Swift professional service. Pilot was exceptional; we didn’t even feel the landing or take off

Cons: N/a

Pros: Service and flight was excellent

Cons: They were great

Cons: Baggage claim was terribly slow and we were director the wrong carousel.

Pros: More comfortable seats

Pros: Kind crew, smooth flight

Cons: The flight is so short that if you didn’t bring headphones, you miss all the entertainment. It wouldn’t be bad at all that the sandwiches are not stone cold. I fly copa very frequently and I know they often heat them up

Cons: The fact that they completely lost my luggage and can't even tell us where it is or when it will arrive. In addition, they refused to have the luggage delivered to the hotel once it does arrive. Inept customer service

Pros: Good

Cons: Entretenimiento y comida

Pros: Very nice crew.

Cons: Baggage return was slow.

Pros: Great service On time

Cons: Food

Pros: The flight was uneventful and the crew very helpful.

Cons: The seats in economy class were not veryncomfortable. I guess this was because I am a tall person.

Pros: The check in agents wére just simply amazing

Cons: Didnt like the sťale coffee that was seŕved in flight

Pros: The flight attendant were attentive and professional in every case. I really enjoyed the service of the crew keep it going u made an impression that will keep going.

Cons: No complaints my way i had a great time onboard is probably because of my fellow passengers. It’s always fun regardless.

Pros: Nothing at all.

Cons: A 1 hour flight, delayed. Meant I missed my entire flight and stayed I Ottawa International for 8 joirs

Pros: yes

Cons: meal

Pros: Not much

Cons: You fly international for 8 hours an you don't have screens and have to pay for entertainment..or a glass of wine?? 60 dollars to choose your seat???..air Canada sucks. I flew to Europe with over 12 different airlines this is one of the worst for sure.

Cons: Good flight