Delta was professional, reliable, timely, safety focused.
Everything went smoothly and all staff did a fantastic job taking care of passengers and their carry-ons that didn't have enough overhead compartment space to put into, but did well taking care of everything.
Very accommodating crew. Great entertainment
No seat assignment. Was put in the absolute last seat in the plane. Flight was delayed because of an electrical issue which also broke the AC until we were taxi-ing. It was hot.
Pros: "The entertainment"
Cons: "The boarding"
Pros: "The snacks"
Cons: "There was one flight attendant who was very rude."
Cons: "Never flying with Delta again"
Pros: "Crew was awesome! Service was quick!"
Cons: "One flight the plane was quite warm and the air overhead was blowing warm air.. didn’t cool down until we were preparing to land and then it blew warm air out again.."
Pros: "I like flying with Delta, it's just I was not feeling well and our flight got delayed and delayed and delayed. We finally made it on and the extra comfort was great"
Cons: "The food selections not so great. The sandwich was hard. Could use more options."
Pros: "The crew was amazing and the flight was fast and smooth. Seating was great"
Cons: "Nothing needs to be corrected"
Pros: "Nassau security line was quick. US Customs line was quick."
Cons: "The Delta line to drop my bags was long and unorganized. The ticket agents were moving in slow motion. I waited over an hour to drop my bag. I thought I was going to miss my flight."
Pros: "Crew was great"
Cons: "We had to go back to the gate to correct an interior light problem."
Pros: "Crew was nice"
Cons: "Free food"
Pros: "Gogo in flight entertainment and WiFi worked well"
Cons: "Collect the trash sooner. Hot food options."
Pros: "Seat comfortable and amazing crew"
Cons: "Choice of movies somewhat limited"
Cons: "Food. Phone charging at seat, entertainment screen."
Pros: "Hands down one of the best flights ever. Great seats, great leg room, amazing crew; I even met some good people on the flight. All around pleasing experience."
Cons: "My only complaint is the food. Some of the other airlines feed us real food, I want to pay for something a bit better. Still a great airline!"
Pros: "The crew was spectacular. My son and daughter-in-law (married the day before) were are the flight as well, and the flight crew went out of their way to welcome them."
Pros: "I had a very comfortable seat, it was a very good experience overall."
Cons: "Unfortunately had flights delayed which forced me to arrive home much later than originally planned."
Cons: "Entertainment system wasn’t working"
Pros: "Decent service"
Cons: "I booked with KLM (sky team) two separate return bookings on via SKY TEAM JFK > heathrow (delta) Heathrow > Amsterdam (klm) On the return leg, I couldn’t check my bag all the way through to JFK even though I stayed on SKY TEAM carriers. That should be possible, otherwise the value of staying in SKY TEAM isn’t as valuable to me."
Pros: "Everyone was friendly and got us to our destination"
Pros: "Flight was fine. No real complaints other than a talkative neighbor when I wanted to sleep."
Cons: "Talkative neighbor when I wanted to sleep. Very narrow and cramped cabin."
Cons: "Flight was late to arrive and late to depart. Not many passengers but no service."
Cons: "Lack of food options"
Pros: "Boarding was easy"
Cons: "Seats, the whole flight experience"
Cons: "Delayed, gate agent trying to rebook not super helpful"
Pros: "Great pilot.."
Cons: "Jam packed too small and the lady flight attendant was to bossy and not that welcoming, she was more interested in being more of a drill sergeant than the comfort of the passengers"
Pros: "Everything was perfect !! Staff friendly"
Pros: "On time, pretty friendly crew"
Cons: "Too small a plane for that long a trip. Bathrooms were VERY small & rare."
Cons: "Old plane, bad food & old crew"
Pros: "I booked via Kayak using Virgin Atlantic shared out to Delta. Check was confusing as both airlines used different flight numbers. When I went to check in with Virgin Atlantic they told me to go to Delta. When I went to Delta they told me to go back to Virgin Atlantic. I wound up checking in with Virgin Atlantic. Everyone was very polite but check in was confusing. Everything else was wonderful. Cutomer service was great from beginning to end."
Cons: "Check in."
Pros: "Entertainment was good. Delta staff seemed flat compared to other delta flights I've been on."
Cons: "Space. Economy on a long flight is not ideal"
Pros: "Flight attendants were super."
Cons: "Delta is just another cattle car"
Pros: "Upgrade to first class"
Pros: "The meal on Air France (a code share with Delta) was excellent."
Cons: "Very bad seat in the exit row. It was very narrow and hardlly reclined at all. there was no place to put your things because there was no seat in front of it. Legroom was very good."
Pros: "Nothing. Will not take again."
Cons: "Terrible service, inefficient, cancelled flight and announcement was made 15 mins after boarding time. Could've caught an earlier connecting flight out had the airline handled the situation properly. Instead it chose to risk the lives of passengers by hoping a sick pilot would be well enough to fly, however he fainted. Good thing it was not while he was in midair, I would've been a goner by now."
Pros: "The crew was great on both Korean air and Delta. Very helpful and polite, with several going the extra mile"
Cons: "I'm tall, so I'd like bigger seats, but I guess that can't be helped much without a price increase"
Pros: "I would like the airline service to do more for our veterans. Especially the 100% disabled veterans"
Cons: "Seats not comfortable enough"
Pros: "Repair took just under an hour which I think is very good considering the paperwork that is involved. We were informed and everyone on the plane seemed to understand so the handling of the event must have been exceptional..."
Cons: "we took off 45 minutes late, business trip, but a slack day prepping for tomorrow, so still no big deal. Besides we picked up an hour by the time zone change. Im good!"
Pros: "Love Delta...plenty of legroom. Nearly always on time"
Pros: "Left on time....arrived on time. Boarding was as good as it ever gets. Anytime you can get your carry on in the overhead bin it is a great flight."
Cons: "It wasn't easy to find what gate I had to go to. I didn't see any boards in the check in area. It was only after TSA check that I found a staff member who gave me the information. After that all went okay. The problem might have been my own....it is a big airport."
Pros: "Flight was short and the pilot informed us quickly when we were starting to decend."
Cons: "Flight was a little over crowded."
Cons: "Individual seat space is small, nor do seats recline much."
Pros: "Service is good. Flight on time."
Cons: "Don't like the chicken wrap which is dry and hard."
The cabin crew was amazing. The two hour delay after boarding due to a “maintenance issue” was not.
Worst airline ever don’t travel with American Airlines
Cons: "Not have 6 hour delays after people have already boarded the plane."
Cons: "Add entertainment and outlets. Supposed to use personal device to watch but then no battery when landing and need to find your ride home."
Cons: "Everything was late, the flight, the logage pick up, the aproching to the station which means 30 minutes inside the plane parked waiting for a spot to get off, and finally The Price."
Pros: "Fast boarding"
Cons: "There was no service at all outside of first class. There was garbage around my seat. Small seats even in extra space seat"
Cons: "In a perfect world, no 2-hour delay."
Cons: "Flight was delayed by an hour. My bag did not get on the correct plane. It had to be delivered the following day."
Pros: "Location and Easy terminal"
Cons: "Flight was 30 min behind schedule"
Pros: "On time and as expected"
Cons: "Service on plane"
Cons: "Need some sort of gluten free snacks!"
Pros: "Andres was so nice. Amazing actually"
Cons: "They boarded us then we had to switch planes. Delayed an hour"
Cons: "It is clearly the policy or American Airlines to discriminate against passengers based on their class of flight"
Pros: "very attentive steward, nice snack choices"
Cons: "they allowed too many late people to board after departure on a 100% full flight; not due to lines, but because they were late to the gate"
Pros: "First class seating comfort and service. Even my flight in the main cabin was relatively comfortable, but I'm a smaller stature person so... On time promise kept every flight."
Pros: "Crew was nice."
Cons: "Plane was very old (from the 90s?), cabin kept freezing all night. Now my husband's luggage has been lost and we are getting conflicting information on how to retrieve it."
Pros: "Pilot sounded nice"
Cons: "Airline Attendant ride. Not 2 me. I stayed away from her seeing how she talked to other patrons. Yelling “get with the program. I’ll be watching you” for simple mistakes made before door of plane closed. Tried to talk elderly woman out of tea because she was lazy and didn’t bring hot water on her cart. Eventually brought it but why try to talk her out of it. Heavy set dark brown tall Attendant on flight 5874 Mesa Airlines. Lost my luggage. More and more friends, family & 1 flight expert says AA gets more complaints. Will try booking with another airline carrier in future unless absolute emergency to take AA. Worth $40.00 or more extra to get friendly service."
Pros: "Wasn't full, plenty of room. Free booze offered!"
Cons: "Delayed, crew didn't help couple to calm their children and restore morale"
Pros: "The crew made a real effort to make everyone comfortable."
Pros: "Had been expecting middle for all four,so this was great."
Cons: "Guess I need Bose noise canceling headphones after all."
Pros: "The crew was very nice and did a good job of keeping the passengers informed of delays"
Cons: "The gate check-in person was not very pleasant. Once we had to get off the plane after leaving the gate the flight information disappeared and could not be found on any flight tracking service. I know the airline cannot help the weather but keeping passengers informed is key to making people feel comfortable."
Pros: "Smooth flight. Attentive service. Arrived 1 hour early."
Cons: "This was an 8 hour international flight and there was no leg room, outdated amenities and no tvs! How can people take an 8 hour flight without individual air vents??? I have never had such an uncomfortable flight, and I will never fly with you again."
Cons: "Our flight was delayed and I missed my connecting flight, causing me to be much further delayed coming home. Spent all today miserably tired at work. I also sat in front of a very obnoxious man who was very loud and no body was telling him anything about video chatting on his speaker phone during take off."
Pros: "Its been awhile since i have flown AA and it didnt dissapoint. The cabin was clean and comfortable seat and food was great along with options of entertainment."
Cons: "I really enjoyed the flight"
Pros: "The employee who checked me in was very helpful - found my frequent flyer number for another airline and give me a free checked bag."
Cons: "don’t know! didn’t get to phoenix because of plane issues"
Pros: "all around experience was good arrived in Charlotte early"
Cons: "Nothing to really say wasn't to bad to say..."
Pros: "Old plane. No entertaining in seats for a 10 hour flight. Awful."
Cons: "The bathroom supplies were not replenished. In fact, the facial tissue was empty at beginning of flight. When the toilet paper ran out, I finally informed the attendant and they fixed everything. It seems that checking on that stuff was not part of their routine."
Cons: "My flight IB 4190 from DFW to Paris on 11/11/17 @ 17:55 was operated by American Airline. I was denied to pay for my second check in bag for the simple reason that I didn't buy my ticket with American Airline!! According to American Airline agent (Danielle) at the counter, a ticket purchased with Iberia only allow 1 check bag for free and you are not allow to check in an additional bag. I called the travelling agency and Iberia customer service agent (Jose) while I was at the airport. They both told me that I should go with the luggage rule of American Airline which allow passenger to pay for a second bag. Danielle refused to talk to both agents I called. I need someone to tell me how my luggage can be send to me to Paris please. I had a very bad experience with this trip. Please help clarify the discrepancy!"
Pros: "The flight was on time The flight attendants were were very helpful and friendly. Food service was good. I am a vegan and they were very accommodating. The fact that we had 2free checked bags was great"
Cons: "Nothing. Everything was good"
Pros: "Leave and arrive on time"
Cons: "We booked a BA flight from Pittsburgh to Glasgow, through Philadelphia. We intentionally chose BA because we anticipated good service. We later learned that the flight was serviced by American. Our original flight was delayed one day because we missed our connection due to weather on the East Coast (after six hours at the airport). American re-ticketed us for a flight the next day. After several misstarts in Pittsburgh, we arrived in Philadelphia with minutes to spare. After running to the gate, we were then greeted with what turned out to be a four hour delay. Then, upon return, we learned that our seat selections/priority boardings were all deleted because of the re-ticketing on the on the flight out, and we spent hours on the phone and at the airport trying to get things sorted out and ensure that we had a return flight. One of the worst trips ever in my experience."
Cons: "Sat on plane for over 3 hours waiting to take off. They didn't offer any drinks or snacks at all while we waited. They said if we get off we may not be able to get back on. Barely made any announcements Once we did take off all they gave us was a packet of so called pretzels that were stale and gross!!"
Cons: "I took the bus from Ohare to Gen Mitchell airport because of delay at Ohare. No crew, again."
Pros: "Nothing. AA is the worst airline. Period."
Cons: "Rude flight attendants, delayed flight (as always), just AWFUL."
Pros: "Very nice gate crew, efficient boarding, quick and efficient takeoff"
Cons: "Found out that a lot of Argentinians do not obey the crew rules. Before the seatbelt sign turns off they already start moving to the front of the plane. But off course is not the airline duty to teach manners."
Cons: "There was no phone charger at the seat."
Cons: "The in-flight entertainment was out, and the a/c was barely working-not good for a four hour flight. Instead of addressing the issues the flight crew was more interested in chatting with each other. No pre-flight drink service in first class, they rarely even passed through the canin."
Cons: "As will sometimes happen, aircraft was delayed over and over again. After an announcement that a new aircraft "might"arrive but we may have to fly the next day, I had my travel agent book a flight with Southwest. Only reason ever given was that there was an "odor" on the aircraft....awesome. I know aircraft issues happen, but the communication was horrible."
Cons: "Two legs flying up from Norfolk to Boston delayed. Two legs flying home the next day also delayed."
Cons: "We waited in the plane at the gate for over two and a half hours after scheduled departure time. I understand that things happen and illnesses are sometimes sprung upon us but that wasn't the issue. The issue was that there was not a backup in place for an instance like this. I understand the time of night was the main issue but planes are flying 24/7."
Pros: "Everything went well. Great assistance because I can't walk far. They got me to my gate on time."
Cons: "Delayed plane on last leg of flight, over 1 hr."
Pros: "On time, pleasant experience."
Cons: "A couple of slightly bumpy patches due to weather, but it was tolerable."
Pros: "Once seated flight was pleasant & arrived to our destination 20 min early."
Cons: "The flight attendants could have been more attentive to boarding customers. They were serving drinks to first class, talking in the aisles, did not move when you were trying to get in your seat. Too much commotion going on while boarding and it became frustrating."
Pros: "Right in time and crew very responsable."
Cons: "The audio for film's didn't function in many places of the plain."
Pros: "I liked the smoothness of the flight"
Pros: "The staff were professional about the situation. Flight attendants were nice, courteous and the complimentary drinks were good. It was a good flight despite all the changes... but who likes their flight changed anyway."
Cons: "flight was delayed. standing there and they said our plane was there but didn't know what gate. our gate was a35 then changed to a28 but then delayed 1 hour, then 2 hours. So overall, it was switching back and forth then changed the time from 1830 to now a 2000 departure."
Flight was very good, no problem
Flight itself was ok - just a low fare airline that charges for everything from printing a boarding pass to selecting seats on the plane. At the end of the day, I don't think we saved much over Southwest and there was a lot more stress worrying about the weight of the bags - we were over anyway at a cost of $50 (3 pounds over).
The flight was delayed for almost 2 hrs. I feel like we should be given vouchers for free flights after that experience.
6 hour delay! No mechanical problems, they didn’t have enough people.
Pros: "The crew was very kind and friendly at all times, very professional and approachable."
Cons: "The seats are not comfortable."
Pros: "The crew was super nice and helpful. They made an effort to answer any questions the passengers had. They made the flight home very enjoyable. I plan to fly with Allegiant again."
Pros: "Flight was on time"
Cons: "No help with the Coronavirus bs. Customer service blows"
Pros: "The crew was very nice, the flight was smooth and my husband and I got a full row to ourselves."
Cons: "Seats are not that comfortable, no entertainment."
Cons: "The boarding process. And how the flight attendants speak to the customers; I found a bit abrasive and insensitive for no real reason."
Pros: "Florida was amazing. The people were very friendly."
Pros: "Flight speed"
Cons: "The crew needs to remember that we are all watching and listening to them hoot and holler with themselves. During the flight the head attendant was watching a movie on her personal device. At this point anybody could do her job"
Cons: "I would have liked to have a drink of water for free!!"
Pros: "Short flight but not comfortable and no entertainment"
Cons: "Most flights to Vegas are cheap so not sure why this one was so expensive"
Pros: "On time"
Cons: "Seats could recline"
Pros: "The crew were very friendly."
Cons: "the seats were pretty uncomfortable, that was my main problem with the flight."
Pros: "Original low price for reservation"
Cons: "Large amount of additional fees making the original 'good' price not so 'good'"
Pros: "The crew was very nice."
Cons: "The AC was broken - only the front half of the plane was getting it. The back half was very hot."
Pros: "Nothing. It is a cheap airline and it shows. It is the worst airline I have ever flown."
Cons: "The crew was okay but it must be depressing to work for a company where you cannot get a glass of water without paying for it. I had never flown allegiant and was not prepared for paying $50 for my carry on bag."
Cons: "No hot coffee on 7:40am flight. Not right."
Pros: "Crew was very pleasant and professional"
Pros: "That we landed safely in 20 mph winds."
Cons: "Stop stuffing too many people in an airplane, stop charging for every little thing, nothing nice or fun about flying in the US.It is just the fastest way to get to places..International airlines are much better and not cattle planes."
Pros: "Boarding is always a pleasure out of Provo, with no security wait and a pleasant crew. The plane we took was a newer model, and is similar to many Fronteir and economy Delta planes. Unfortunately that means that even a short one-hour flight leaves pains."
Cons: "Our ride was very turbulent, whether that’s due to weather or pioloting I’m not sure. Either way it would have been wonderful to have a free cup of water. Sat for de-icing for about 20 minutes before takeoff."
Pros: "timeliness of the flight professionalism of the crew immediate attention to a passenger who fainted"
Cons: "passengers were cold and there were no blankets to be offered there were no hot beverages and it was very cold. all beverages were for purchase and yet no complimentary hot coffee nor tea, even if you wanted to pay"
Cons: "The airports restaurants closed and security shut down as well. We were prisoners in the airport with only a vending machine. Unbelievable. Believe the Allegiant Air stories from 60 Minutes. The stories are true."
Pros: "Nothing, honestly. Constantly delayed, cheap airline with forced fees, only one I could take and I can’t believe you exist. You have horrible customer service"
Cons: "I will never fly you again. Sure you don’t care."
Pros: "To be honest nothing"
Cons: "Missed flight any no one was willing to help us pure BS"
Pros: "Flight crew were friendly and courteous and even added some humor. Flight was on time for departure and 20 min early on arrival. Couldn’t beat the fare. Only airline to fly direct non stop to my location."
Cons: "Had to pay for drinks or snacks. Seats did not recline. Fortunately only a little over a 2 hour flight."
Cons: "15 minutes waiting for luggage—still none out."
Pros: "New plane!"
Cons: "Boarded too early!"
Pros: "Fare and friendly staff."
Cons: "No wi-fi."
Cons: "Bought flight insurance. Had to cancel within one week due to mom's health issues. Could not get a refund without her Dr.'s signature, which was impossible for me to do. Therefore....lost 145.....down the drain....."
Cons: "All of the hidden fees. I was initially charged more than $200 over the price I was quoted on Kayak.com and then had to pay an extra $45 to bring 1 carry-on each. I do not plan to use Kayak.com again for these reasons and will not recommend this site to anyone"
Pros: "The plane was clean"
Cons: "You have to pay to choose your seat, to have more than one carry on bag (literally of any size!!), and for any food. Nothing is complimentary. The seats don't lean back at all. No headrest adjustment for any sort of comfort. The seats are hard. We had a 30 min. Delay for some reason we were not made aware of and no apology was made. No Tv's or even a pocket in the seat-back in front of you. Basically if you can fly anything else other than this airline you are probably better off. Delta is basically the exact opposite of this airline and even American does way more. If I can help it I will never use this airline again."
Pros: "Flights were all on time"
Cons: "Flight delayed 3 hours coming in and 5 hours going back. This is unacceptable. I will never fly Allegiant Airlines again."
Cons: "Flight was delayed almost 3 hours and the plane itself was noisy."
Pros: "Efficient check in, no hidden fees (all were explained via email well before the flight), fast boarding, take off and unloading. Time left and arrived on time. The staff was extremely friendly."
Cons: "The seats were bare bones and not very comfortable but I guess that's what helps keep costs down."
Pros: "No much"
Cons: "The flight was over 5 hours late. We were supposed to leave at 6:06 PM and didn't leave until about 11:10 PM. We were supposed to get into Asheville at about 8:00 PM, but finally arrived about 1:00 AM. I fly this route frequently and Allegiant has a terrible problem with on-time flights and communications with passengers waiting for their flights. I am not certain what the problem is, but it is a significant issue with them. Captain was "bubbly" and upbeat without properly managing the passengers' expectations. Bad public relations."
Pros: "Everything was good"
Cons: "Could of had more selections on the flight for snacks"
Pros: "Cost. I felt like I got what I paid for. With big name carriers I'm never quite sure what I'm paying for. Allegiant got me from point A to point B in the same manner. I just didn't get complimentary peanuts. And I'm quite okay with that. Seating, space, cleanliness was the same as other carriers. As long as Allegiant maintains their planes I'll keep flying with them."
Cons: "Everything was satisfactory. I don't have any complaints about this flight."
Cons: "After arriving to the airport to check in we were told there was a 6 hr delay. Thanks for the heads up since we could've hung out more before heading to the airport."
Pros: "Crew was amazing & child friendly."
Pros: "The crew was exceptionally friendly and helpful."
Cons: "Seats don't recline."
Pros: "The flight was smooth and quick once we were in the air..."
Cons: "We waited for another crew from another plane and had to leave almost an hour later than the scheduled flight."
They had us board the plane even though they knew there was a mechanical problem before we boarded. Then we had to sit on the plane for almost 3 hours while they fixed it.
Pros: "I liked the free in ight movies which makes a 5 hr plane ride a a lot more enjoyable. Having 2 rounds of free beverages was also what I liked. The seats are comfortable, plenty of leg room, love that there are plug/ports to charge you electronic devices."
Cons: "What could have been better especially on a 5hr flight to Honolulu would be free wifi, free meals, if not free meals then 2 rounds of snacks, and I know it's out of the airlines control, but families with their screaming babies who's parents leave the tray down to keep their toddler entertained so she could kick it up and down through out the flight. I feel the airlines should place families with babies and toddlers together on a portion of the plane."
Cons: "Crew not friendly, no space on plane"
Pros: "The crew was so polite and helpful."
Cons: "Nothing could be improved for this short flight!"
Pros: "1. Super friendly crew 2. Plenty of space in Economy Plus seats"
Cons: "1. Very average food 2. Continuous problems with the entertainment system during the whole flight"
Pros: "The head Steward & Stewardess were terrific... the JR attendant had serious bad attitude... 1/3 glass of wine without even an apology or a “ let me get more “ seemed to be NOT HAVING A GOOD DAY?"
Cons: "My in seat entertainment screen didn’t work... the ear buds didn’t work properly... United must be having problems... I’m sooooo disappointed!"
Cons: "Entertainment was choppy and many titles didn’t work without constant buffering"
Pros: "Quick and easy"
Cons: "Plan on wearing your running shoes. United is bad at giving you a lay over that is almost impossible to make. 45 minutes or less for a layover is going to give u a pretty good chance to miss your flights. We went to LAX and had to run from terminal 8 to 7. If it were long we would have missed it.."
Pros: "Unavoidable delays at Denver set this crew back an hour, but the gate agent tagged everyone's carry-on's to try and expedite or loading. David, the steward, was also pleasant and hustling to help people get on and off at Denver."
Cons: "Flight into MLI earlier in the week had WiFi, this one did not"
Cons: "Flight cancelled due to weather"
Pros: "Good communication from the Captain throughout the delay"
Cons: "Flight was delayed from moline to Denver , which would have resulted in missing our connecting flight to San Diego and spending the night in the Denver airport on Christmas Eve! Therefore we were forced to reschedule our flight with another airline and fly out on Christmas Day!"
Pros: "On time departure and arrival, friendly staff"
Cons: "Cramped planes with not enough legroom. Poor food options."
Cons: "This is the fourth time that I've been bumped off of a flight because United overbooked. I'm in the military and each time I was trying to get home to family or fly family to me. I will never fly with United again."
Pros: "Without a doubt, I will continue to fly United exclusively."
Cons: "No complaints."
Pros: "Everyone associated with ensuring customer satisfaction are to be commended."
Cons: "Not Applicable...................................."
Cons: "The lady at the counter for checking the bags at newark was not rude but not very friendly. She could have done better if she was not that serious. Besides that everything was good."
Pros: "Easy, convenient and everyone is nice and accommodating. We always get to SFO under an hour"
Pros: "I arrived safely to my travel destination"
Cons: "This flight was late, and getting our baby stroller took forever."
Cons: "That the flight was canceled without my notification, that United Airlines customer service team was extremely unhelpful and assumed that I could afford to pay for my luggage and a rental car because I missed my connecting flight (which I could have driven to if I was given proper notification that the connecting flight was canceled)."
Pros: "Great service Stewardess was amazing"
Cons: "Who has been charged for overweight luggage in the past year? Luggage scales at Denver airport are several pounds off from one to the next. They don't seem to get calibrated. This could easily be a class action lawsuit! Not to mention the supervisor, Dale Slosky was extremely rude and did not address the situation! United Airlines, please provide better training to your staff that you call supervisors."
Cons: "I think United is all about themselves and not the customer that group boarding is the worse and I travel first class and there was no food on the plane they had the nerve to announce it did not get a meal I do not think that is fair for $159 the company that I work for is about fifty of us and I will not be recommending any of them to you guys your special seats is only about who wants to pay for it like I said only about yourself United"
Cons: "Delayed flight made me miss connection and lost my bag"
Pros: "On time departures and early arrivals"
Pros: "The staff were great; despite maintenance issues they strived to keep updates shared as best as possible. Overall a good experience. Would have preferred to have been given a more definitive timeline rather than continual 10-15 minute late notices. In any event it was a comfortable flight with professional staff."
Pros: "Frontier and spirit are illegitimate companies. Please stop selling their tickets"
Cons: "The problem w this flight is that the plane departs from ORD. So even if the weather isn't a problem, if there's a problem w the plane they will fix it at ORD. Needless to say the propensity of that happening causes delays."
Pros: "There was absolutely nothing to like. The whole experience was bad and totally not worth the effort / money."
Cons: "Everything. The whole experience. 1) Delayed flight. 2) Bad boarding experience. 3) No information whatsoever, unless one asks - that too incomplete. 4) Even the WiFi was not advertisement free. That too on a United specific terminal. Really bad service altogether."
Pros: "The United employee @ the check in desk was nice enough to find me another flight the next day (since I missed my flight by minutes)."
Cons: "The seats were very narrow & tight. I am not a big person nor was the man seated next to me & he had the same complaint."
Pros: "The chairs were nice"
Cons: "Not a hole can f oj"
Pros: "Crew again was fantastic"
Cons: "Increase the length of your seatbelts"
Pros: "Price was right and the flight operated on time. Can't really ask for more."
Cons: "Nothing to speak of at this moment"
Cons: "aborted takeoff due to mechanical problem, a bit scary but crew opted for safety and we changed to another plane;thus, long delay but unavoidable."
Cons: "The fact I had to purchase an entertainment package when I didnt previous flights. I felt as if the airline was takeoff advantage of a technical glitch."
Pros: "Got there on time, grabbed a seat from the counter, walked on the plane, sat down and 44 mins later I was in LA. Quick and easy"
Pros: "Smooth flight, on time!"
Pros: "nothing. United sucks."
Cons: "5am flight was cancelled. rebooked for a 3:30 pm flight. that flight was delayed due to mechanical issues also, and then cancelled. Thank God for Delta! Rebooked on a delta flight at 5:30 and finally got out of moline!"
Pros: "Friendly staff"
Cons: "The fact that we had a connecting flight to minot from Denver. Arrived late to Denver because of weather, but my stroller that I had left on the jetway in Seattle was never put on the plane which I didn't know until I got to minot. I was going to wait for it in denver, but I would have missed my flight to minot had I waited 5 more minutes. We arrived to minot only to find out that our 3 suitcases, one stroller and 2 car seats were never in the flight. Awful! And my connecting flight was even delayed an extra 55 min so I don't quite know where my things are."
Cons: "Significant delays, minimal information."
Pros: "online wifi."
Cons: "I was a little disappointed that I was unable to finish my movie on the first flight. And when I tried to finish it on the connecting flight, my movie was not among those listed. :("
Cons: "This flight is notoriously late."
Pros: "On time. No problems"
Pros: "We arrived almost half and hour before ETA That was amazing. Crew was friendly"
Cons: "Complimentary snacks and drinks were a joke At that time in the morning mini cookie and a mini glass of soda (not even the whole can? ) i think the airline can do way better than that."
Pros: "Crew was really great. Border on time. Very good overall."
Cons: "Crew was in a rush to serve a simple drink"
Cons: "incoming plane was delayed 3 hours and caused me to miss my connection. got transferred to another flight the next morning."