The cheapest ticket to Oregon from Moline found in the last 72 hours was $128 one-way, and $235 round-trip. The most popular route is from Moline to Portland, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $128.
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Read more about Alaska Airlines
Cons: Better cleaning in the seats, there were crumbs and trash still left
Pros: No delays, flight crew excellent and courteous. Prompt boarding and smooth takeoff/flight/landing.
Cons: Not much. The Q400 doesn't have very wide seats and no WiFi, but this isn't much to complain about, as it's a small plane.
Pros: It was easy to get to the gate. The gate crew called out seats A-E as Amazing, Brilliant, ... Excellent.
Cons: I could have used more leg room.
Pros: Seats were very comfortable and they provided free movies with a seat console for a 2-hour flight. Great!
Cons: Seat not very comfortable.
Pros: The wine!
Cons: Cold in a plane
Cons: Alaska started our flight and all the chaos begun. I can’t remember the name of the agent but I have two little kids that I drag around d because she messed up our flight. I was really really upset of what happen.
Pros: Passengers were told that the chief pilot was retiring following this flight. The second pilot described his very impressive career. Prior to arrival the plane was sprayed in honor of the pilot’s retirement.
Cons: Had trouble. Checking in for my flight and print my boarding ticket. Plane left early so we landed early but it took them so long to deplane that I still Ended up late.
Pros: Quick boarding process friendly staff clean airplane
Pros: Nice plane. Good crew.
Pros: Alaska airlines sick. It is the worst.
Cons: Missed the last connection by about 30 minutes because of their mistake. The plane did not wait and I sat as t the airport for 7 hours (all night) without an apology or any food or water. These people don't give a damn about their passengers.
Cons: All was well!
Pros: All of the above
Cons: All of the above
Pros: Complimentary text messaging
Cons: cost of on-board wi-fi
Pros: Boarding was a breeze, crew communicated well, seats were comfortable, plane wasn't too hot or too cold
Cons: Had a problem with checking my baggage in anchorage which led to $300 being held from my account for 5 days. They refunded my baggage fee though
Pros: easy boarding, left on time, no delays, landed on time & quick to exit, flight crew was outstanding, I knew not to bring a rollerboard suitcase on this small plane so I did not have to gate check my bag
Cons: the plane on this flight is small, rather uncomfortable seat in 1A due to narrowness of plane in front, but for a nonstop from EUG to SJC it's worth it
Pros: it was on time and boarding was quick. Crew was nice.
Cons: the mini plane was scary. It felt like it was going to fall apart. The pilot could have alerted that he was about to land because it was frightening to just land, after being in extreme turbulence most of an hour. Plane is very very small. I don't know how a large person would fit in a seat.
Pros: Not so friendly attendants as the Seattle to Denver leg.
Cons: Was told to keep my phone in 'Airplane' mode the entire trip. Short trip, maybe the attendants had too many duties to perform for a short trip.
Pros: That we landed safely.
Cons: They didn't feed us. Maybe 5 hours was too short. I downloaded the gogoentertainment app, but every movie I chose said that the movie already expired.
Pros: Even though there was a delay because incoming plane was delayed, the staff kept us updated and boarded the passengers as soon as possible.
Pros: The flight price was very reasonable. There was a ton of leg room between your knees and the seats. The seats seemed thin when we got on the plane and I was worried at first but they were actually reasonably comfortable! The crew was very friendly and helpful! And free wifi for messaging services was awesome as I was able to iMessage my family during the flight! Didn't try any of the good while on board.
Pros: Everything was great EXCEPT for the wifi that cost $$$ and was slow and told me my device couldn't stream tv or movies. $10 not well spent
Pros: Complimentary drink
Cons: Would like to see a better quality snack. Ingredients in cheezits is not real food. nuts would be better. Preferably organic.
Pros: Gate staff allowed me to board a direct flight to SJC instead of a via flight via SAN
Cons: Ground staff didn't give me a direct flight to SJC but gate staff helped. This didn't need to happen.
Cons: Delayed flights. Warm limited drinks.
Cons: - it was miserably hot and there was no air circulating - sat on runway for 30 mins wiht no announcement about why - plane was cramped and old
Pros: Same as above
Pros: Friendly staff. They offer 'a la carte' storing of carry-ons upon boarding. One flight even offered free check-in of bags that went all the way to our destination because of limited overhead compartment storage. Most flights were on time. We had one flight late and the person at the counter was able to get us on another flight so that we didn't miss our connection - this was stellar customer service.
Cons: It's just a fact of modern-day air travel, but those planes are so incredibly cramped! Had a bit of trouble with online checkin for our departing flight. I wish you could also make it policy for customers and crew to avoid fragrances. We were accosted by people who bathed in bad cologne!
Pros: Not much.
Cons: No food service because of imminent turbulence that never happened.
Pros: Great service
Pros: Everything was just great! Everyone was super helpful
Cons: My boarding pass had he wrong gate but I was able to find my way.
Cons: Announcements for this flight were mumbled. The attendant needed to slow down and enunciate!!!! It was very frustrating and could lead to someone missing flight. Couldn't even tell he was announcing Eugene flight.
Pros: Alaska Air has consistently been a high performing airline. I especially like that I can print out my boarding pass AND luggage tag online. The staff have been friendly and helpful and the planes are always clean. No wonder they have been top rated for over four years! THANKS!
Pros: Complimentary wine or beer is pretty cool.
Cons: We like jets but the Q400 is still nice.
Pros: Boarded and left on time. Short flight so I can't speak to the food or entertainment offerings. Crew was pleasant although probably at the end of a long work day. This is no small thing for people who must deal with the public all day in a small space. It was appreciated!
Cons: Nothing to complain about. Nice quick and efficient hop.
Pros: You know, the plane was crowded, it was a puddle jumper, but I was seated with another woman of a certain age who was so in sync with my joys, concerns for our world, fears for our kids, grands and greats, but hopeful that all will turn out. We were so immersed in our conversation the trip felt like 5 minutes long. Neither of us were skinny miniies and cramped in those 'child-sized' seats made no difference, we so enjoyed our visit. When disembarking, there was a male attendant who said, and I paraphrase: This plane has exits both in front and in the back, you may choose whichever one you choose, but if exiting from the rear door, please be careful (and in light of our destination, I must caution you to DUCK.' Well, Eugene, OR? Ensued chuckles, Go Ducks! and much tittering. I complimented him on his sense of humor and myself said "Alaska Rocks!". Just sayin.... Lynne Ledingham, Alaska flight 2081G
Pros: Cabin was nice and warm during flight. Crew were kind and easy to talk to. Planes ran on time too. Well done.
Cons: The fact that it's owned and operated by Horizon,which meant smaller planes were cut (via a corporate choice), off from having wi-fi. Seriously? Why only give a few planes wifi access and then proceed to market your flights including wifi?? It's rather deceptive. :( This is a let down and ethically kind of stinky!
Pros: Pilot had a sense of humor
Cons: Lack of common features of 2010 and up like American outlet, TV in headrest for everyone for free. Co-pilot arrived late although I do not know why, maybe there was an emergency but I feel there should be a stand-by closer than 50 min. Away.
Pros: Didn't take the flight, customer service refunded my flight cost when I canceled
Cons: I was re-charged a week after receiving my refund.
Pros: Efficient boarding, quick flight, friendly flight attendants.
Cons: After getting stuck in Seattle for 5 and 1/2 hours, I managed to get a flight back home to Oregon when it was clear that they could not get me to San Francisco as booked. Flights were so turbulent there was no beverage service to or from Seattle. Flight attendant on Seattle to Eugene flight was texting on her phone while we were boarding and she would say hello without looking up. I've never seen such an amateurish enterprise in my life.
Pros: The free glass of wine!
Cons: The flight was delayed and we were shuttled to three different gates in the 45 minutes we waited for boarding. Not happy at this midnight run around.
Pros: Flight was delayed. Alaska Air allowed us to fly on an earlier flight. No hassle!
Cons: They made me walk very far even though I am disabled. It was painful and difficult to get all the way to my seat
Pros: Getting on was clear cut & without hassle. The checked bag fee ($25) was clear & up front. All of the help at the departure gates (both sides, it was a round trip) was friendly & helpful. I don't want problems...
Cons: Offering to get me a better seat for $10, it was like I was dealing with a used car salesman. i never did ask (or find out about) the loaner/rental entertainment tablet the flight crew asked for at the end of both flights.
Cons: Having to leave the empty set I sat in the whole flight for the landing Was there something physically wrong with the seat? Or just "policy"? I figured it was just unsold but what do I know?
Cons: The plane change in LA was confusing & not very clear.
Cons: Crew is overly aggressive when enforcing masking policies, to the point of making it feel like I was a prisoner on the flight.
Cons: There was a family with kids climbing all over the Sears. Would have been nice if the crew reigned then in a bit.
Cons: Never flying with Delta again
Pros: Arrived in PDX 15-20 minutes early.
Cons: Social distancing on the seats
Pros: The crew and seats were both great
Cons: HAving live TV would have been great.
Pros: The two people who were in charge of boarding the plane were especially nice, efficient, and accommodating. I really really liked them.
Cons: The flight was too warm.
Cons: Food was terrible. Paid for first class, expected something better than coach. Our food choice was a ham sandwich, there were better choices but the crew took them for themselves so nothing left for the 1st class passengers. Similar situation on our eastbound flight the week earlier. I doubt if Delta knows or cares that this occurs. After paying more than twice the coach fare, we expect something better than a ham sandwich on a coast to coast flight.
Cons: More communication on the flight delay
Pros: New long haul service is a real improvement in quality
Pros: Great entertainment
Cons: We just boarded pretty late for apparently no reason
Pros: The crew on both legs of our trip were nice and accommodating.
Cons: Vegan options
Pros: Just fine, beverage service was friendly.
Cons: The entertainment system was out the entire flight. The flight attendants were just talking to each other as we left, even when I tried to say thank you.
Cons: Seat assignment with Economy ticket.
Pros: The best
Cons: Again the boarding process took forever
Pros: The flight wasn’t overbooked so there was plenty of room. So important on such a long flight.
Cons: KLM staff at Schipol Airport in Amsterdam was rude and unprofessional. I will not fly with KLM again.
Pros: The crew was spectacular. My son and daughter-in-law (married the day before) were are the flight as well, and the flight crew went out of their way to welcome them.
Pros: Crew ok . Seat not so comfy
Pros: The crew was very friendly. Boarding was quick.
Cons: Seat size in Comfort+ was still cramped. The person sitting next to me(in the middle was a fairly large (height not weight) and his arms and shoulders were pretty much flowing into my seat( I sat by the window). Leg room of course was fine. Very cold draft coming from the airplane(window?)
Cons: Crew did not make passenger in front of me bring his seat back up for landing.
Pros: súper comfy and got a seat upgrade due to my status so i looove delta. always on time and super friendly staff awesome.!!!
Pros: Check in process & text updates were awesome!
Cons: My flight to PDX was quite bumpy so food and beverage service were impacted, which I totally understand. However, the fact that I was not served at all, does not sit well with me! They had to stop service with only a few rows left to go due to turbulence but rather it just being a delay in service, the flight attendants never came back to check on the customers they hadn’t served even when the seat belt lights turned off. I really enjoy flying Delta but not this time!
Cons: Change my seat when I was boarding. I already had my seat # assigned before boarding. Sat next to a man with a strong body odor. I came down with a sore throat last night so I was feeling pretty bad. Then to endure a long flight with that smell which made my trip very uncomfortable.
Pros: How does one describe spending 10+ hours in a metal tube approximately 18 feet wide at 30,000 feet with 300 of your closest friends breathing the same air while having the seat in front of you pushed back so you cannot adequately see the passenger monitor because it's too close to focus on as your knees are under your chin? Flying in "steerage" is not comfortable as humans get larger and airplane seats get squeezed smaller. Please unsqueeze! Cabin crew members were excellent. Other than that, Europe was great!
Cons: See other side.
Pros: On the fight back I had enough space; good service; fine food. Great trip. On the way to Amsterdam, I sat next to a very overweight woman and her body hung over my seat. I couldn't move around enough and I ended up with a trigger point problem which immobilized me for 3 days and kept me from sleeping at night. It was very disappointing, since this was a family visit trip.
Cons: See above!
Pros: Free wine and spirits and food really not too bad in economy Very large movie and tv show library - something for everyone Friendly cabin crew
Cons: Overhead bins a bit small on this older 767-300
Pros: Newer plane. Friendly crew. Landed safely and on time.
Pros: Attentive, respectful and nice crew, swift take off and landing and awesome views
Cons: Nothing. Everything went well
Pros: Flight was fine. No real complaints other than a talkative neighbor when I wanted to sleep.
Cons: Talkative neighbor when I wanted to sleep. Very narrow and cramped cabin.
Pros: Easy, fast boarding. We arrived early too.
Pros: Flight was on time; captain was clear and funny.
Pros: Great entertainment, comfortable seats.
Cons: Middle seat with zero chance to switch.
Pros: Wi-FI available (although I didn't use it)
Cons: No direct flight in the morning, so had to take two connecting flights, and leave home very early in the morning.
Pros: Good drinks and movie selection
Pros: everything except in flight internet.
Cons: Gogoinflight hasnt woked as it said it would on any flight on any airline for a year.
Cons: The fact they wasted two days of my trip with my son travelling from the U.S. to China because they didn't know about transit visa regulations. And so far they offered a 75 dollar voucher for participating merchants. Unacceptable
Pros: The crew has a good vibe, makes for a pleasant trip
Cons: First time for me to have delayed baggage, made me think that somebody is not minding the store.
Pros: There were a lot of free movie options for a 6hour flight. The tv was new and had good definition. The food offered was quite substantial. The staff kept coming around with water and asking if there was anything else we needed. They gave free blankets. The lavatories were a little larger and more well lit than other airlines.
Cons: The seats did not recline for anyone on the plane.
Pros: on time
Pros: Food was OK, ice cream at mid-flight was my favorite thing. I liked the choice of movies. Drinks are also good but why not include pure cranberry juice? It goes great with vodka.
Cons: Boarding is ridiculous. Everyone who is not some kind of VIP is asked to line up and is treated like cattle. 5-feet tall woman holds above her head a sign with the zone currently boarding. Nobody can hear or see anything. Why not use the big LCD displays at the gate??? In the plane they had to restart the computer system as some TVs were not working and it took longer than they said. Toilets were kind of stinky and I could smell them from my seat on row 26. Blankets are way too thin for the blasting AC.
Pros: crew was very respectful and kind
Cons: Flight was moved to a different gate, then delayed. We were given the absolute last seat in the plane that could not recline- not the seats I had selected before hand.
Pros: Attendants were cheerful and extremely courteous.
Cons: Legroom but that's because we can't afford 1st class. Hahahaha
Pros: Airplane was good, boarding was fast.
Cons: Did not have the fruit and cheese plate.
Pros: Entertainment is now free.
Cons: This was the fourth first class leg of our overall trip and the first three flights on Delta were great. The attendants were pleasant and even fun. I have allergies and requested a special meal on all legs. No problem on the first three flights. All attendants approached me to confirm my allergy and the special meal. They were very polite. But on this flight, the attendant didn't speak with me about it at all. She tried to give me the regular meal. When I explained I needed an allergy free meal (mind you this was first class), I was told I could not get it and got no apology or other accommodation. Her attitude was take it or leave it. I found this interesting since on two of the other flights an announcement was made about another passenger with an allergy to peanuts so no one could have them on the flights and the attendants were very concerned.
Pros: Ditto from above
Cons: Ditto from above
Pros: On time and very smooth boarding
Pros: Good service once I finally got on a plane.
Cons: The alternative routing after my missed connection was not good and would have resulted in a very long travel day on a comparatively ill-equipped aircraft. So I stayed in Amsterdam on my own dime to take the same direct flight one day later.
Cons: Book seats together for parties traveling together.
Pros: Crew was friendly and nice
Cons: Absolutely no covid regulations in place, completely packed flight, boarding was horrendous everyone going in at once
Pros: Crew was good
Cons: Seating sucked, did I say sucked. Greed never give the customers that pay your bills better comfort and leg room. Greed greed greed. Scumbags
Pros: waited for us. We were late from Yuma
Pros: Fast boarding
Cons: No real headrests on the seats. Not very comfortable.
Cons: The head phone jacks were loose so watching a movie was extremely difficult. The aisle is so small you can’t even walk down it without bumping people who are seated. It seemed like none of the crew wanted to be there.
Cons: The flight attendants were friendly, watched a movie, thanks for the ear buds to listen to the movie. There was a lot of turbulence but I feel our pilot managed it very well bringing us in safely and smoothly as possible. I can't think of anything that could have been improved on.
Pros: On time, crew was nice.
Cons: Seats are too tight. Board from the outsides in, not front to back. Windows seats in the back go first (after first class, ADA, etc), and fill the cheap seats back to front. As it is, literally everyone with an aisle seat ends up on first and overheads fill before people have a chance to know, requiring a lot of against-the-flow foot traffic and delays pushing away from gate.
Pros: Nice stewards
Cons: Gate agents crabbie
Pros: Good crew
Cons: The boarding process was terrible. The boarding time changed every 5 minutes
Cons: Inflight Wifi was spotty
Cons: boarding time, delayed for 3 hours
Cons: Cabin temperature
Cons: Need to have handheld device to watch entertainment. Terribly uncomfortable. Delay getting out of Dallas.
Cons: I had very bad emotions sickness from London to Dallas TX. After I got on the plane I asked one crew member if I have any chance to switch the seat to sit by the bathroom because I am very sick, but seems no one cares. They said there is nothing they can do and tell me to get back to my seat. The whole fight I was sick. It was a horrible no crews member were asked me how I felt. No crews member checked me if I were ok. I had fever and so sick. There were late. I never have any bad fight like this forever.
Pros: Nothing - except getting my seat upgraded from the 'claustrophobic zone'.
Cons: Having to wait 5 hours for the flight as my FRA to DFW flight arrived late. I had been up over 26 hours already and was struggling to stay awake prior to the flight. (My day didn't end until I'd been up more than 32 hours.) Crew from the late arriving flight should have announced the connecting flight delay well before landing at DFW. The flight should have been held for 20 minutes, as it appeared that the majority of the passengers affected were able to clear customs and arrive at the gate in time. Headphone jack had a very poor connection. Plane was dirty.
Pros: Crew was nice and professional.
Cons: Freezing, one hour wait on the tarmac before takeoff meant one hour delayed arrival. No TVs in seats, no meals on six hour flight.
Cons: Had terrible seats with no reclines and near the bathroom. They charge extra for better seats, they should offer something in return for below average seats.
Pros: The pilot was very apologetic about being delayed but we were able to catch the flight because it was delayed for about more than 2 hours.
Cons: It was cold in the beginning of the flight. We were delayed at the first flight and when we got to the gate there were no one available at the gate to check us in. We had to go to customer service to get on board.
Pros: Flight crew was pleasant and efficient. Everything was on time.
Cons: Cramped seats with zero leg room.
Cons: Our flight was delayed and I missed my connecting flight, causing me to be much further delayed coming home. Spent all today miserably tired at work. I also sat in front of a very obnoxious man who was very loud and no body was telling him anything about video chatting on his speaker phone during take off.
Pros: The employee who checked me in was very helpful - found my frequent flyer number for another airline and give me a free checked bag.
Pros: Everything, crew, plane was clean, service was better than the previous international flight. Nont
Pros: I liked the way the Pilot (Captain) addressed the passengers before and after the flight.
Cons: The wait at the customer service counter in the terminal at LAX.
Pros: All went well
Pros: I like how quick and efficient the boarding and check in process was.
Cons: I just wish that if I paid a little more for seats I should get more comfortable and roomier seats is all. Don’t make the seats sit so upright.
Pros: Nothing. Had a family emergency
Cons: I had a family emergency and had to buy a ticket to Pittsburgh to get home instead of going to Portland.
Cons: American completely missed the mark. AA did not successfully change our reservation when the initial leg of our trip was delayed by an hour due to a fuel issue, which caused us to miss your connection in Chicago. Since American partners with Alaskan Airlines, American should have changed my reservations with regards to Alaska Airlines, but they failed to do that. I stood at the Alaskan Airlines counter as the plane left the gate with our empty seats because there was not a ticket. American Airlines did not change a reservation successfully and so although we had boarding passes with our names and seats and the flight number, the plane left without us. I was stranded and Seattle airport at midnight with a child and an infant with one diaper and one bottle left and it was a terrible experience with American Airlines. I do not recommend flying American they cannot get it together when problems happen with delays.
Pros: The agent at the desk helped seat us together after our disastrous 1st flight. Crew was friendly & upbeat, great service.
Cons: Old plane No entertainment No place to plug in/charge devices.
Cons: The flight was delayed little by little up to two hours then finally we board the plane, everyone is seated and then they cancel the flight.
Pros: Efficient boarding. Decent communication during delay of previous flight (delay of 4+ hours), friendly and helpful crew on the delayed flight.
Cons: Dirty plane. I had to clean my own seat with a wet wipe and some paper towels. Previous AA flight delayed by 4+ hours causing a missed connection.
Pros: Flight attendants were polite and friendly during beverage and snack service Seats were clean and recently reupholstered
Cons: Two people got removed from the flight for seemingly no particular reason prior to departure, and looked quite unhappy although there were no strong words. Very small seat pitch Long delays for maintenance and runway Annoying ads for AA credit card over the intercom prior to landing No USB ports
Pros: Comfortable first class seats for a regional airline, although no food or entertainment. Flight attendants were great, very friendly and they checked up on us often. On time departure and early arrival. American Airlines has always been great for me. Will be back
Cons: No food in first class, but it was only a 2 hr flight on a regional
Pros: Boarding was very quick, they called the groups quickly with no lag time in between.
Cons: I think this was the most cramped airplane I have been on. It was so uncomfortable and I would think that they would take this into consideration since it was a red eye flight.
Pros: I got there safe and there was some entertainment
Cons: seats small and not real comfortable.
Pros: The trip was on time and with no issues flying. I really enjoyed the ability to watch a movie...this was AWESOME!
Cons: Wow, the seating was VERY tight and I was happy for the TV screen in front of me to keep me busy. All the inflight interruptions on the movie I was watching.
Pros: All connections-smooth
Cons: Only airline we flew that didn’t have pre boarding for families with small children.
Pros: We did not take this flight when its schedule was moved back, instead taking one LHR-SEA that would get us home at a reasonable hour.
Cons: The change by British Air in flight departure/arrival times. The resulting adjustment was costly and we were unable to get "extra" seating on the long leg of the trip by the time we were notified of the changes.
Cons: There is no legroom in coach. I am six foot seven and my knees cram against the seat in front of me to the point my legs go numb.
Pros: Amazingly, the flight wasn't full and the stewardess let my wife, 2 month old son and me have the last row.
Cons: Entertainment on AA is sub-par
Pros: We moved due to job change and American would not work with us to Change a reservation.
Pros: Wrong airline, sent me to wrong gate, almost missed the flight. If I wasn't lucky enough to need a wheelchair, I would probably still be in Phx! Not happy at all, to say the least. I had to grease the palms of about 7 different wheelchair pushers. A bad day all around.
Pros: On schedule and met all my expectations.
Cons: No complaints.
Cons: No complaints.
Cons: Boarding seemed extremely unorganized. Crew skipped group 2 when calling groups to board, resulting in a mad rush.
Pros: Nothing unexpected happened
Cons: Narrow seats . No plug in for music or phone .. Bare minimum for same cost as better flight
Pros: Arrived 25 min EARLY for a change!
Cons: Cleaner. On time
Cons: Better snacks ...maybe nuts
Cons: The boarding process
Pros: Liked the option of multiple snacks rather than being restricted to pretzels.
Cons: The seat cushion was not very comfortable--like it was squished from having been sat on several too many times.
Pros: Boarding, service, staff attitudes, on time and deplaning
Pros: The WiFi didn’t work although it would charge you’re credit card.
Pros: The plane had a nose problem so we had to wait for maintenance when we are a seated. Only took about 15 minutes for the okay and paperwork. That was amazing.
Cons: Passengers bringing their luggage on the plane when I had to pay $25.00 to check my bag. That is backwards. It also slows down on and off time.
Cons: Chicago O'Hare was a nightmare. Hugely crowded, flights kept getting moved to different gates so hundreds of people were milling around, or just standing around. Not enough room to line up to board. I will try to remember not to go through there again on a Friday evening. Disappointing also to have 4-hr flight without movie or entertainment.
Cons: United didn’t allow on-line check-in, wasting my time and theirs, forcing Basic Economy passengers to be checked in by a person. Won’t be flying United again.
Pros: Comfortable flight. Got an economy plus seat at Silver level. Middle seat was empty. New interior in airplane with power outlets and mood lighting in cabin. Free movies available on network. For a short flight of this duration, a very comfortable atmosphere.
Cons: Boarding process was chaotic. Gate staff didn't seem to be announcing boarding groups. I like how American has a promotion with T-Mobile for 1 hour of free wifi internet, which United doesn't.
Cons: Delayed flights need to hold connecting flights and assist customers to the correct gate! Don't bother paying extra for Econo Plus....where do you store your bag that goes under the seat? Do you think the crew could help you? Probably not....
Pros: Great to get a low faire on a short notice.
Cons: Flight attendant was very stand offish and never smiled. Towards the end of the flight when I tried to give her an empty water bottle, she rudely said "No more trash." Not very friendly at all.
Cons: The gate changed, the United App did not update and we did not look at the flight status board upon arrival as we were relying on the United App. Ran all the way to the 'old' gate (90) only to realize b/c we heard something over the loudspeaker about a flight to Portland at Gate 60 (we had just landed from IAD right near that gate). Looked at the board and realized the gate had changed, had to run all the way back to the other gate and it wasn't boarding yet. When I mentioned all this to the gate agent, she told me i should have checked the board & refreshed my app...i refreshed my App 6 times and it still didn't update - i'm not an idiot but she made me feel like one. She had no sympathy and was not nice or helpful. When we got on the flight, realized it was empty and we were sitting WAY in the back when there were plenty of open seats, so we moved up thank God!
Cons: No early checkin by email so no opportunity to select seats Ended up with middle seat to Portland Not my favorite
Cons: Hot cabin
Pros: Everyone associated with ensuring customer satisfaction are to be commended.
Cons: Not Applicable....................................
Cons: No entertainment to speak of.
Cons: 1. The flights within the US and Canada was delayed. 2. The United Airline staff in San Francisco told me to pick up my luggage when I get to Seattle despite of the fact that my final destination was Vancouver. I questioned the staff about this ata this seemed odd, but he insisted that I pick up my luggage in Seattle. Upon arrival to Seattle I went to the baggage claim area to find out that my luggage was already put through to the connecting airline to Vancouver. This resulted in me having to go through a long line of passengers to do all of the security checks again to enter the international airport gates. This almost resulted in me missing my connecting flight to Vancouver. The only saving grace was that the flight was delayed by another hour. 3. Changes made on my connecting flights were only given to me during my check in at Auckland. My previous booking was Auckland -San Francisco - Portland - Vancouver. The boarding pass I was given in Auckland omitted Portland and was changed to Seattle. I was never informed about this by United Airlines. 4. United Airlines website NOT allowing me to log in using my e-mail.
Pros: We finally was able to get home after a long ordeal with customs, tsa and airlines.
Cons: Why are schedules so tight and then late which we had to go through long long lines at customs and tsa then run and miss our flight. Plane was there but they weren't let us on. Lufthansa put us up for the night. How do old people make their connections ...ask for wheelchair assistance?
Cons: That the flight was canceled without my notification, that United Airlines customer service team was extremely unhelpful and assumed that I could afford to pay for my luggage and a rental car because I missed my connecting flight (which I could have driven to if I was given proper notification that the connecting flight was canceled).
Pros: The staff, especially the male flight attendant, watery knowledgeable, professional, and went out of husband way to make everyone satisfied.
Cons: The televisions breifly went out of service during my return trip from Denver to Des Moines. The issue was resolved promptly, but on such a short flight I was unable to use the service.
Cons: Never got to do this flight because of the previous flight which is reviewed below: My seat was broken and wouldn't stay in upright position. This really pissed off the passenger behind me. Crew kept telling me to put my seat upright, I kept having to tell them the seat was broken. Old airplane with no in-seat entertainment. they advertise on the seat that you can watch all their entertainment content for free, but then you have to pay for wifi to watch so it's not free then, is it? Every movie or show requires "additional software" so you have to purchase internet to do the download. This is an 11 hour flight, I would have appreciated being able to watch a movie or something without forking out $30. Flight was delayed, so we were low on time to make our connection. I asked a flight attendant twice if we could get help deplaning early or at least get moved up some rows since we were in the very back of a 747 (there were plenty of vacant seats). They said no, and told us that customs would only take a minute and that the other united flight knew we'd be coming and would wait. I don't usually fly united; other airlines typically will actively take steps to help (like moving connecting passengers to the front shortly before landing) if they are the cause of the delay. Customs had only one agent working and we were pretty much last in line so that process took over an hour. Just moving us 10 rows forward before landing would have made all the difference because our connecting flight closed its doors and taxied for takeoff less than 5 minutes before we arrived. They had some united employees guiding and directing a couple of passengers that were going to be late for a connection to LAX, but no help for those of us connecting to portland. Customer service didn't even offer a verbal apology. Last time I flew with united, I also had a terrible experience for different reasons. I did not intend to fly united for this flight, but I purchased tickets through and for Lufthansa, and this flight was regrettably operated by united. Another thing I don't like - the food was horrendous. It was a breakfast sandwich that was advertised as "hot and fresh" on the packaging but was served straight from the refrigerator. I was in the middle seats with one person to my left and two people to my right. Everyone took only one bite and threw away the rest. Just don't bother serving the food if it's going to be that bad, it's very wasteful. I always appreciate a hot towelette after a long overnight flight. United offered no such thing which was a first for me. Regarding boarding: they called us all up to line up in boarding groups and then we had to stand in line for 65 minutes. I have a bad back and had to sit on the carpet to avoid being last in line and not having space for my carry on bag. Would have been nicer if they would have just let us sit in the chairs at the gate in comfort until they were ready to board.
Pros: The older planes of United Airlines could use some remodeling. The entertainment system with controls in the middle of the arm rest where the elbow rests is such a bad idea, didn't even bother with this crappy unintuitive system. It was annoying and flashy with bright advertisements or something popping up on a night time flight just sooooooo annoying, turning it off was not intuitive and had to ask the flight attendants how to turn it off during their very busy work of handing out packages with five miniature pretzels and drinks to the passengers, was happy to get a whole cab of juice to myself though.
Pros: The crew was courteous, the pilot was the best one out of the 4 flights I had taken that weekend.
Cons: We used to get more for our money. 20 minutes isn't enough time to use the restroom and find and eat food after hauling from one terminal to another on the light rail. Then we are given a mystery snack mix and a drink, I remember we used to get meal service for flights that long. Boarding was very confusing for people in groups 3, 4, & 5 as we were all grouped in one line. Group 3 was called and 4 & 5 tried to board. A simple PA saying that group 3 should be in line first would help the confusion. The lady performing the boarding call was rude. Saying "I don't care I will just take thier bags and check them, they don't have a choice". That's a great way to start an argument. Then the seat pitch is awful, I'm not the only person flying that is over 6ft tall. My knees were directly impacting the meal tray arms of the seat in front of me the entire flight. Shorter flights weren't bad, but sitting on the ramp waiting for takeoff for at least 30 minutes plus the flight time was pretty painful.
Cons: Delayed by 6 hours
Pros: The crew and flight staff were friendly and professional.
Cons: The seats are very narrow and crowded and the seat backs do not go back far enough to provide any additional comfort. The 1.5 hr flight only had peanuts or pretzels for a snack
Cons: Delayed flight made me miss connection and lost my bag
Cons: Upon approach we were suddenly deverted to Seattle. I had a few issues. Number one you could not hear the pilot so that made it worse. The lack of communication was horrible. I have been on flights when there has been clarity given a change in plans but this was bad. We sat at the gate for an hour and a half, again no real communication, the fligh attendant t hope was joking when he said there was a half a bottle left for the whole plane...much later we were served water. Announcements were made but no clarity. We were told to collect baggage at number 2. Get a voucher for a hotel. After deplann9ng about 25 of us stood in line at the customer service desk where there were two staff working slowly. Then after an hour they announced we were in the wrong place, couldn't that have been explained earlier? Once we made our way out of the terminal to the ticket count the line was all the way down the hall. still with little info we waited. We landed at the alternate airport at 945, at 130am I had my vouchers, the food not useful until the following day, the hotels were full, no one picked up the phone for the shuttle bus to the hotels. I finally elected to sleep at the airport on a bench. We had actually all been reassigned a flight on our same plane. So I am not sure why we had to wait in line all that time. Our bags were not removed from the plane an irritated baggage claim attendant told me. It was a mess. The flight the next morning was fine, short, without problems for me. united needs to work on its communications. It would have been helpful to have someone out side running the line giving out info. And at customer service they should have been paying attention to their line. Would have been helpful.
Cons: The problem w this flight is that the plane departs from ORD. So even if the weather isn't a problem, if there's a problem w the plane they will fix it at ORD. Needless to say the propensity of that happening causes delays.
Cons: Bad cancellation policy. I would've been charged over $200 to cancel a single leg of my journey (no other changes or add'l flight). Would not do business with United again.
Cons: I was just disappointed that this leg of my trip my seat didn't have an outlet to charge my phone like my first flight. My phone was very low on battery life so that annoyed me. Your planes are older looking than some other airlines I take.
Cons: The gate agent was awful. Took my bag and caused me a great deal of pain. No flexibility to accommodate my severe back pain. The gate agent was inflexible and incredibly rude. I will never fly united again if I have the choice.
Pros: Good communication and polite.
Pros: Excellent as expected.
Pros: The crews everyone was caring, respectful, and professional. I don't see anything to improve, they are that good, including the pilots!
Cons: I can't think of anything really.
Pros: Same as above...was put on a direct flight on Alaska. Luggage arrived later in Portland but delivered professionally to my home that afternoon.
Pros: Smooth flight, on time!
Pros: nothing. United sucks.
Cons: 5am flight was cancelled. rebooked for a 3:30 pm flight. that flight was delayed due to mechanical issues also, and then cancelled. Thank God for Delta! Rebooked on a delta flight at 5:30 and finally got out of moline!
Pros: United always is superior to other Airlines once up in the air
Cons: We flew standby and United had problems with their first flight to Portand from San Francisco causing an overbooking situation. This the second time this year I have experienced this problem We literally were the last two people on the flight and it was very stressful as were meeting other family members to drive up to Seattle.
Cons: I am 6' 5" and my wife is 6' and we are both thin. She had the middle seat and I had the window. There was not enough leg room and we were squeezed in shoulder to shoulder. This was for the flight from San Francisco to Portland.
Cons: The refreshments should be better than a tiny packet of pretzels.
Pros: online wifi.
Cons: I was a little disappointed that I was unable to finish my movie on the first flight. And when I tried to finish it on the connecting flight, my movie was not among those listed. :(
Pros: Crew was really great. Border on time. Very good overall.
Pros: We left on time and got in 40 min early, direct flight, crew was friendly
Cons: Seats were smaller than usual flights, no window seats left when I checked in, under seat leg area small, the TV was repetitive and no music options, if there were plugins on the flught!, they were hard to find. No free WiFi for T-Mobile in flight texting, standing in line while waiting to board after walking all day...the boarding took ages and people kept cutting (first class, disabled?)...it'd be nice if the crew acknowledged why people were taken out of order like "okay, first class you're all set!" Or "thank you for your service" so we knew it wasn't 20 people randomly jumping the line.
Pros: The crew on this flight was maybe the best crew I've ever had in a flight. Extremely friendly and personable.
Cons: Wifi and entertainment was not available I this flight
Pros: Eplenty of leg room. Very nice flight, no complaints,nothing I didn't like
Pros: Kind staff, no issues with flight.
Cons: Everything costs money on top of the tickets I purchased. To compete with other airlines they are going to have to start including food, baggage, and entertainment for free especially on international flights.
Airlines flying from Moline to Oregon have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Moline to Oregon
Masks required on board, masks provided on flights from Moline to Oregon
Social distancing seating
Middle seats unavailable to book on flights from Moline to Oregon
Testing for antibodies, testing for symptoms for flights from Moline to Oregon
Waiving of change fees. Search flexible flights from Moline to Oregon