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Delay caused us to miss connecting flight and 3 hour layover. All connecting flights my wife and I couldn’t sit together. Once arrived luggage arrived 4 days later

Multiple delays and gate changes resulting in arrival with a 5 hour delay.

Air Canada’s problems are not staff related by and large, no. The problem is tiny jets between the U.S. and Canada - yes, believe it or not they are still “international” (just ask our own Mango Maniac in power in the U.S.). The little aisle is compounded by a design flaw of a “dog leg” starting at seat 12. Woe be unto you if you sit here as passengers and attendants do not have sufficient room to not hit you in the face with backpacks. One thing I will say very positively about Air Canada is you still provide pillows and blankets on transcontinental flights to all, not just the elites. Your tiny improperly designed jets are also a problem flying city to city within Canada also. One can only say you remind us of a “Jet Blue” or “Spirit” experience. Also your luggage space is downright Byzantine! We will endeavor to avoid you and use other U.S. carriers, albeit charging more.

Everything was great, clean plane and washrooms. Flight was on time, excellent boarding process

The ground staff was so rude in Toronto airport ...very rude and did not answer simple questions, and made me look like a fool. Very rude ground staff.

Seats were comfortable, flights boarded easily, arrived early in Toronto and on time in Nassau

My flight was delayed for more than 18 hours no accommodations was provided spent the night at the airport

I flew twice this vacation with air canada and I don't know if I would ever book again with them, the flight attendants were very nice and apologetic but the delays were horrible first flight was 7hrs late and the second was 1hr late

My flight from toronto to tampa is delayed for more than 3 hours.

Unfortunately all flights were delayed. Flight to Moncton was delayed 3 hours and my family who was picking me up from 1 hour and half outside the city had to get a hotel room for the night.