Find cheap flights from Montana to Tokyo Narita Airport

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Find cheap flights from Montana to Tokyo Narita Airport

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Round-trip
Economy
Boston (BOS)
Tokyo Narita
Thu 8/5
Thu 8/12
Any month
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Good to know

Low season

AprilBest time to beat the crowds with an average 3% drop in price.

High season

DecemberMost popular time to fly with an average 7% increase in price.

Average price round-trip

$937(avg. price over the last 2 weeks)

Good deal round-trip

$553or less

Good deal one-way

$395or less

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Top 5 airlines serving Montana to Tokyo Narita

Scores according to KAYAK customer reviews

8.7
Japan Airlines
Overall score based on 4,518 reviews
8.9
Boarding
8.6
Comfort
9.0
Crew
8.5
Entertainment
8.4
Food
Airline reviews

Pros: "Was able to get to get to Narita Airport."
Cons: "Okay and not any issues."

Cons: "Entertaining in English"

Pros: "Yes."

Pros: "Very comfortable and nice atmosphere"

Pros: "Felt welcomed"
Cons: "Just felt a little cramped but not to bad"

Pros: "They were very accommodating and helped ensure a good travel experience (first time traveling with a young child)."

Pros: "Everything"

Pros: "none"
Cons: "very poor communication of information"

Pros: "Very friendly and polite. Very helpful and on time."

Cons: "Nothing"

Pros: "They were every where all the time! No sitting around in the back like most airlines. Movies Hallie and many first run and Oscar nominated."

Pros: "The crackers design beside the meal and different colors of the sleepers."
Cons: "Ear phone is not so comfortable!"

Pros: "Polite friendly and attentive Staff. From checking in to inflight."

Cons: "No complaints! Not even one!"

Pros: "Great service."

Pros: "Excellent and original Japanese meals"

Cons: "Everything was great!"

Pros: "Quick boarding, great staff, and a smooth ride on 787 dreamliner."
Cons: "Entertainment system went down but the staff fixed it."

Cons: "I wasn't able to pre-select my seat."

Pros: "The legroom is comfortable for a tall person."

Pros: "Very nice airplane with new technology"
Cons: "Nothing"

Pros: "Movie choices"
Cons: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"

Cons: "Airplan so old and ac not work super hot."

Pros: "All was efficient but no standout"
Cons: "Nothing was bad enough to mention this column"

Cons: "Leg room"

Cons: "Didn't get to go. Thanks for selling me worthless insurance."

Pros: "Curteous and pleasant."
Cons: "All packed the plane. Tight."

Pros: "cost performance"
Cons: "non-flat seat"

Pros: "Great staff and washlet toilets on board."
Cons: "I ended boarding last not one of the first as other airlines."

Pros: "Last minute accommodation for Muslim meal was awesome!"
Cons: "Transit in NRT was too short! Didn't give me time to buy souvenirs.."

Cons: "being moved"

Pros: "Always on time!"
Cons: "Everything is perfect."

Pros: "The bathroom is super clean."
Cons: "Maybe you can make some alterations with your meal offerings."

Cons: "nothing"

Pros: "on time"

Cons: "none"

Cons: "We couldn't land in Narita due to bad weather, so we did emergency landing to Haneda to refuel and go back to Narita. But after we got off in Narita, the immigration is chaos. Nobody arranging it and people just going wild, nobody knows where the line should begin. We spent 2 hours plus in the imigration line. So from the scheduled time to arrive at Tokyo 5pm, we get to our Hotel at 2am. Good job Narita airport!"

Pros: "Foods are good, crews are good."

Pros: "The crew were cooperative and the supplies were good"
Cons: "The chairs were not comfortable and the toilets were so dirty"

Pros: "A sense of quiet efficiency. On time and courteous."
Cons: "N/A"

Cons: "Very slow boarding process in Itami"

Cons: "Great"

Pros: "There was a huge check-in line but it went quickly because they had 8-10 ticket agents with luggage 'helpers' for the agents. Of course there was a problem with my reservation that they had never seen before which manifested itself by them not being able to print my boarding pass. They called Tokyo and were told that they had never seen my problem before either. Anyway, the ticketing supervisor stayed with me for 45 minutes until they could over come the problem. I would be a rich man if I had a nickel for every 'So-sorry' I got that day."

Cons: "Air temperature was super hot and uncomfortable."

Pros: "I was treated like an important customer. Many airlines do not do this."

Pros: "Just okay."
Cons: "Som studies need more experience to customers"

Cons: "Boarding was not done by numbers or range of numbers."

Pros: "Very comfortable with delicious meal!!"

Pros: "Everything"

Pros: "The crew was amazing. very helpful and great services."
Cons: "While waiting in the check-in line, it would be better if one of the crew would come and ask the travellers if they have got everything. cause I had my Covid test and it was negative. However, they said that my final destination place won't accept my test. rather me waiting on the line that was not moving ahead at all, I could have sort things out some way. So, it would be nice if the crew would come to the passenger on the line just to make sure they have everything right."

Pros: "everything"

Cons: "Food options were very similar. And the pre-made meals are hit or miss"

Cons: "My flight got canceled but nobody responded from flyus.com"

Pros: "Wifi !!!!"
Cons: "Bigger seats"

Pros: "Entertainment, vegetarian options for food"
Cons: "Bit more comfortable seat"

Pros: "Good Service.Efficient"
Cons: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."

Pros: "Qatar is awesome. Amazing service and great new planes."
Cons: "All good"

Cons: "Took long time to provide food & water."

Pros: "Nice airplane, great crew."
Cons: "Beef stroganoff was terrible"

Pros: "Everything"
Cons: "Non"

Pros: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Cons: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Pros: "Staff was reasonable"
Cons: "Little to no leg room on a 15 hour flight while travel with kids was an extremely difficult/painful experience. International airlines have to stop squashing people in the economy class. That is insane."

Pros: "Crew and their promptness to assist"
Cons: "Vegetarian food - portion is too little. This has been the third time with Qatar and the food portion are too little."

Pros: "Spacious for economy, pleasant flight attendants"
Cons: "Nada!"

Cons: "The TSA agents broke my phone and tried to hide it in a secured package with another of my electronics. I questioned why 1/3 phones were in secured and the others were not. I was told to not open the bag until I reached my destination. Lucky I opened it after I cleared security to find that the face of the phone had been shattered with glass shards sticking out, I bought this to the crews' attention and was told to send an email to a random email for the airlines and that the incident would be investigated later. So basically I was given the brush off. Worst experience I have had while flying."

Pros: "On time flights, orderly boarding, plenty of room for carry on luggage, no overcrowding, connection through Doha airport was nice as it is not crowded and has plenty of shopping options."
Cons: "Too many crying babies on board, food was just okay, crew were also just okay, entertainment system didn’t always work, cut out well before landing and took forever to reset."

Pros: "Food"
Cons: "Bathrooms"

Pros: "Service and food"

Pros: "Movies collections, friendly staffs"

Cons: "Boarding"

Pros: "Flight attendants very attentive and helpful, wheel chair provided at Doha airport by helpful and friendly staff, comfortable seating in business class. Overall I would give my flight an A rating."
Cons: "I do not have any complaints, except one bathroom I used was not as clean as I would have preferred."

Pros: "Friendly service, and comfortable ride, will gladly fly again"

Pros: "excellent service always a pleasure to fly with QATAR Airways"

Cons: "Extremely small leg pitch"

Pros: "Very professional ground staff and cabin crew; very genuine and trained well. However, the first class food is absolutely subpar. Entertainment choices were great though & the lie flat seats are fab!"
Cons: "The food"

Pros: "Food, seat, overall comfort and timeliness."
Cons: "The entertainment system was not working - on a 12+ hour flight..."

Pros: "Very friendly crew. Plenty of food and options. Always coming by with snacks, or towels, or drinks."
Cons: "Seat width is always an issue in economy, but nothing unexpected."

Pros: "Good legroom, friendly crew."

Cons: "Dirty old plane"

Pros: "Doha airport is easy to move through; They put me in an exit row behind a bulkhead has plenty of legroom."
Cons: "Reading light wasn't aimed properly, and there was nowhere to put anything because of it being an exit row behind a bulkhead. That meant, that I had to hold anything I wanted during take-off, and landing, and the entertainment system had to be stowed during those times as well, so I couldn't even listen to music as the only controls were the touchscreen."

Pros: "Let's just say there was nothing I didn't like"
Cons: "I have no comment"

Pros: "Overall OK food not all that up to the mark"
Cons: "3 out of 4 bags did not arrive even after 1 day of journey completion"

Cons: "Late gatw announcement so we waited for quite sometime in front of the electronic board"

Cons: "The airport did not have air conditioning, which was very annoying given the temperature outside was 30C."

Pros: "view above"
Cons: "A gent was VERY tall. I couldn't put my seat back at all. The kicking was so bad I changed my seat."

Cons: "On the second leg, my first choice option was not available. Instead I was offered what appeared to be a lurid pink yogurt, coupled with fluorescent orange 'juice', together with the Indian vegetarian option. The accompanying 'muffin' appeared to consist of the following ingredients: flour, oil. Suffers from the "African flight's don't matter" syndrome when it comes to level of staff and entertainment. I was expecting better from Qatar - back to Emirates I go!"

Cons: "Almost missed my flight. I had to take a bus, go through a transfer check, and then take a train to the gate, which got me there so late (even with running) that they were calling my name (and a few others) over the loud speaker."

Pros: "Courteous crew members Nice food tray containers"
Cons: "Portions were a little too small for me"

Pros: "On time, clean and joyful"
Cons: "N/A"

Pros: "The flight service was great. We had a slight delay on the way back to Doha from Heathrow but they made up for it by getting us through security faster so I didn't miss my flight to Tokyo. Overall the timing was excellent and I got home without having to fork out any extra money."
Cons: "Song selections"

Pros: "The inflight entertainment didnt work at all. Food choice was pathetic."
Cons: "Food and inflight entertainment"

Pros: "Perfect landing."
Cons: "My seat was too far from Toilet.."

Pros: "It was nice service and hospitality"

Pros: "all the crew they were awesome it's my favorite airline QR⛤⛥⛦⛤⛥⛦⛤"
Cons: "I like every things"

Cons: "1-one hour delay in departure. Although pilot tries his best to reduce the delay time but still lost our connection flight. it is known that the whole operation is complex but still believe that effective cooperation by flight crew, ground personnel and others could result in a better outcome. the hotel chosen by the office at airport was not satisfactory. Qatar Airways customers deserve better treatment."

Pros: "Everything"

Cons: "Chairs very stiff, tight smpace"

Pros: "Crew, movies, comfort"
Cons: "N/A"

Pros: "Crew was super helpful and very accomodating"
Cons: "Can’t think of anything. A few times I’ve flown Delta, the service has improved. Having helpful staff on board is very important . Years ago it was very unpleasant to fly Delta because of rude flight attendants especially on us domestic flights. Hopefully that has all changed. Especially the older crew. If they can’t stand doing better customer service they need to retire . Happy to fly Delta and will let people know."

Pros: "The crew at Missoula airport was amazing, and most friendly"

Cons: "No ear plugs in my amenity kit??"

Cons: "delay due to lack of deicing equipment"

Pros: "Smooth landing"
Cons: "Boarding should be more organized"

Cons: "Excellent service"

Pros: "Flight was comfortable and smooth all the way"
Cons: "Tastier food options"

Pros: "Amazing crew and food and entertainment selection!"
Cons: "Honestly nothing it was perfect"

Pros: "I love having a crossword puzzle and lots of fun things to watch."
Cons: "Seats were a little rickety, and one didn't recline properly."

Pros: "Nice short flight, crew was nice."

Pros: "Yes, . Amazing crew Seat was comfortable."

Cons: "Delta One screens are a bit small."

Pros: "The crew at the checking counters were very accommodating. Knowing that I had requested a wheelchair, they changed my seat to one that was closer to the door."
Cons: "The flight attendants in my could have been more visible other than just during the food service time."

Pros: "Clean plane. Excellent service flt DL0295 our flight attendant (Nancy, sorry didn’t get her last name) was fantastic."

Cons: "Ran 2 1/2 hours late, poor customer communication"

Cons: "Way crowded even in comfort plus Flight very late leaving Missoula Got to SLC just as flight was boarding for LA"

Pros: "Crew were attentive and the food service schedule was helpful in making the time pass. wonderfully generous pours on the complimentary wine service"
Cons: "Food was really just gooey goo."

Pros: "Crew was very friendly for the most part. There seems to be a chance in the way they interact with customers. It's noticeable. The food still is not bad, not great. Drink selection was pretty extensive and impressive. Free wifi for messaging apps is great."
Cons: "Electrical plug is right at your knee level. Bread is rock hard an inedible. Plane felt very dry compared to other Delta planes. Would be good to know when the Wifi will be off (as it is off as we "approach the North Pole"). I wish we didn't have to repack bags that are over 52lb."

Cons: "Touch screen not very sensitive, required a lot of tapping to click."

Pros: "Super friendly staf, big enough seat, good enough food, enough room for luggage."
Cons: "Seat was smaller than EVA and food not quite as good."

Pros: "I like flying delta. They always serve drinks first"
Cons: "It’s such a long flight. Not your fault."

Pros: "This is what airlines used to be like. The food and quantity were excellent. Too bad these services aren’t offered on domestic flights. We had a snack or meal every couple hours with plenty of drinks. The legroom was ample and comfortable."
Cons: "N/a"

Cons: "Gave confusing instructions on transfer"

Pros: "The pilot, Mr. Howes, I believe, came out and personally thanked everyone for flying Delta. It was a nice touch to see the actual pilot that was flying and me home and that he shared his gratitude. Go DELTA!!"

Pros: "Crew was amazing! Entertainment options were great"
Cons: "Need more than 1 option for breakfast"

Pros: "Friendly"

Pros: "I didn't realize there was a 20 hour transit time in Portland. Delta wanted $330 to change the tickets. I could buy a new Delta ticket for $179. Bought a new Alaska Air ticket for $107"
Cons: "Trying to get an answer to this problem"

Pros: "Vivian and her coworkers were fantastic!"
Cons: "Nothing"

Cons: "Old cramped untidy and limited drink service"

Pros: "Easy and quick"
Cons: "No complaints"

Pros: "A great flight overall. Delta provided a lot of entertainment options. Flight attendants were very friendly."
Cons: "I don’t like that we had to pay for our checked bag."

Pros: "liked the pods in delta one"
Cons: "wish the pods were a little longer for sleeping. it your 6'1 or taller you can't completely stretch out"

Pros: "Good service. Friendly staff. Jet bridge in NRT."
Cons: "Never got a boarding drink; No jet bridge in Shanghai."

Pros: "Delta could not help FAA regulations, so it was not their fault our initial flight was delayed an hour and 50 minutes. The gate agents in Missoula were fantastic in trying to help us figure out connection options to Baltimore."

Cons: "Too crowded and seat mate stunk like pot , flight was good because we were 20 minutes late and flight crew very nice"

Pros: "Let’s face it-no one likes a 14 hour flight. But the staff was great, food pretty good, movies flew by and we arrived early and happy and bags at baggage claim by the time we got"

Pros: "Good crews"

Pros: "Boarding was quick and efficient. Landed early!"
Cons: "Food was Meh but fine"

Pros: "Left on time, plane was clean and arrived early"

Cons: "When they called for passengers with infants and those who needed more time they also called for anyone who wanted to check their luggage. So of course people cut right in front of me as I was about to scan my pass. What is the point of asking us to come up if they are just going to let people jump in front of me."

Cons: "*Again, my first choice of main off the menu, in Delta One, had run out. *Not a fan of the Delta One seats."

Pros: "Everything went smoothly"
Cons: "Not anything"

Pros: "Nice crew, good entertainment"
Cons: ""Upgraded" from an aisle seat to middle seat between two heavy people, very uncomfortable even in comfort plus."

Pros: "Delta crews are the best in the US, very competent and they know how to take care of you."
Cons: "Flight delays. And their lousy air miles program which has become very difficult to redeem for travel. Sky miles has become very terrible. Planning to switch my loyalty program"

Pros: "Loved the 757 layout with 5 first class rows and then economy plus to the left of the entrance door."

Pros: "Nothing. Delta sucks!"
Cons: "Poor management prior boarding"

Pros: "I liked the price of the ticket."
Cons: "In comparison to Korean Air, which I often use for overseas travel, Delta doesn't quite measure up. The overall performance and professionalism is lower."

Cons: "Individual seat space is small, nor do seats recline much."

Pros: "crew was great, comfortable seats, in flight entertainment was great"
Cons: "We boarded the plane to learn the pilot wasn't there, or even at the airport. Sat on the plane at the gate for nearly 2 hours while the pilot traveled from home to the airport."

Cons: "flight didn't even happen"

Pros: "Timely and efficient"
Cons: "Seats are really small"

Pros: "Everything great"

Pros: "Lots of entertainment choices and regular food and beverage available"
Cons: "Boarding took so long and only 2 spots they were allowing entry and one person was there for 10 minutes so essentially had 1 window And not the friendliest staff"

Cons: "They messed up the seat assignment I paid extra for, and while I bought WiFi for the entire trip it turned off halfway through."

Pros: "Great crew with positive attitude. Boarding was non chaotic and plane was clean and new."
Cons: "Food could be much better"

Pros: "Crew was nice but flight was delayed due to maintenance so I’m still stuck at the airport here and no vouchers for anything."
Cons: "Flight would’ve been on time"

Pros: "Everything"
Cons: "Yes"

Pros: "JAL flight crew were the best"
Cons: "all were good"

Pros: "The crew was great, the plane itself seemed newer and was very comfortable."
Cons: "Food was better than I expected, but still airplane food"

Pros: "This was Japan airline and the crew were very respectful and responsive and food was amazing"
Cons: "The entertainment selection could have been better"

Cons: "Seat comfort"

Pros: "Boarding at Springfield was fast and simple. The check-in agent were friendly and efficient. I especially appreciated that the flight arrived early into Dallas. I had a little more time to find lunch before my next flight."
Cons: "N/A"

Cons: "Cancelled flight"

Pros: "Was surprised at the selection of movies and music"
Cons: "Hard to be comfortable in economy, but it sufficed"

Pros: "Boarding was more efficient than I expected. And the leg room was very good, but the seats were narrow. Narrow seats made it a bit uncomfortable for a long 13 hour flight. Crew was efficient and very friendly."
Cons: "The sandwiches were too cold - actually had ice cycles. Narrow seatingwas constricting and entertainment wasn't varied enough."

Pros: "Entertainment and crew"
Cons: "Not much room to move around for such a big trip"

Pros: "The amount of things to keep you entertained for the long flight"
Cons: "I had to have my seat up the entire route so that made a very uncomfortable flight was never able to really rest"

Cons: "Foo"

Pros: "Amazing entertainment selection, comfortable."

Pros: "nothing"
Cons: "had to take another flight, ticket agent was able to change me to a different flight on JAL. however, JAL could not access the ticket info and ticket agent would not take my payment. result was missing that flight, ticket manager told me it's my fault and tough luck no refund. American airlines told me the same, ended up losing my money for the ticket purchase. i booked another new flight with another airline direct. worst experience in my life using kayak."

Pros: "The food and seat back entertainment were great, as well as the staff"
Cons: "Legroom was borderline inhumane, as a 5'10"adult I don't think it's too crazy to ask for a little more space on a 12+ hour flight. Good luck sleeping"

Cons: "There were no available snacks and drinks between meals in a long international flight. In other airlines, they have continous supplies of snacks and drinks at the food area for passengers to enjoy at their leisure."

Pros: "The service was above and beyond expectations. Seats in economy are roomier than I'm used to. There was also many movies to choose from for in air entertainment. Food was delicious. Will fly Japan Airlines again in the future."

Cons: "I loved everything"

Pros: "Great food, professional conduct"
Cons: "Couldn't control window tint after we left California"

Cons: "one staff member was extremely rude when asked for another beverage."

Pros: "We were seated in economy but we had a pretty good flight. The only rough part was the fact that it was 10 hours of sitting, and that was due to the destination not AA's service. As someone who is used to United and Delta for flying, I felt that the service offered kinda rocked."

Pros: "Everyone was friendly"
Cons: "Very tight fit."

Pros: "Entertainment was great. I really liked the touch screens on the chairbacks. Food was fine for airplane food. It came more than I expected. Get sandwiches over the meals, they are better quality. A vegetarian guy had a hard time but the crew tried to help him out. Comfort was ok for a 13 hour trip. The chairs are not really the best and my back hurt after a while. Make sure you stretch! Crew was nice except for one lady. But she wasent rude just... non responsive. Other members were fantastic though. Boarding was very painless."

Cons: "Veggies and salads: gross - should have been blanched. Mid- flight snack was literally frozen. The meat had ice crystals!"

Cons: "There was a problem with the plane and we were stuck with very warm conditions for 2 hours and 40 minutes before we took flight."

Cons: "Switch our seats that we paid extra to reserve, was not a fan of this! Internet also didn't work after we paid for it. However they did make things right already."

Pros: "Everyone was so helpful. The flight was very quiet and peaceful."

Cons: "A lady in AA counter at AA DFW counter. She was rude and not helpful. at all."

Pros: "Gate crew provided frequent updates about the nature and duration of our substantial delay in takeoff. Polite and efficient crew"
Cons: "2.5-hour delay caused me to miss connection in Tokyo. Boarding took a long time. Nearly one hour for my suitcase to emerge on carousel, well after all other bags. Legroom minimum in coach. Sandwich for the snack was frozen in the middle."

Pros: "Customer services was good."
Cons: "Seat was too small,food was disappointed."

Pros: "Everything was great their wasn't enough clarification as to what airline I was fliying. It said Japan air on my confirmation email but it would up being through American Airlines. The experience through American was superb but I would of liked clarity on such airline I was going to fly with."

Pros: "Great choices of entertainment that made the flight very enjoyable"

Pros: "Flight staff was friendly."
Cons: "Complainers. Shame on the parents who raised such pretentious a--holes."

Pros: "Crews are very friendly, thank you"

Pros: "There was quite a large selection of movies. New releases to old classics. All free."
Cons: "Boarding was delayed by a few hours due to mechanical issues but they did give us free food and drinks once we were on the plane."

Cons: "My outbound flight to Manila had an overnight layover in Japan. I asked at the luggage check-in at O'Hare International Airport if they can check it all the way through as I had planned to go outside of the Narita airport for the layover. They told me I couldn't check the luggage all the way through and that I had to pick it up from baggage claim once I land in Narita. From there I had to check-in the luggage again on the same day. When I took my luggage out from baggage claim, I tried to check-in and the counter crew told me I was given wrong information. I had to keep my luggage with me until my flight the following day. On my return flight from Manila and another overnight layover in Narita, the check-in crew at NAIA told me I could check-in my luggage all the way through, and that they also allowed this at my outbound flight to Manila. The check-in crew at O'Hare International Airport gave me wrong information."

Pros: "The seats were comfortable. The flight attendants were courteous."
Cons: "The food was not too good."

Pros: "Selection of movies was excellent. I requested vegetarian meals, which were good, although not filling. Thankfully the flight was not crowded and we were able to get a row to ourselves. Flight attendants were very nice. Appreciated the frequent beverage offerings to stay hydrated. Overall a good experience."
Cons: "Paid the extra for an aisle seat, which was irritating to have to do, but my husband has arthritic knees and needs to get up frequently to walk around to avoid pain,"

Pros: "They passed out headphones for the entertainment early in the flight. The meal service was efficient and more than adequate. The fight also arrived 30 minutes early."

Pros: "Got to my destination on time."
Cons: "Where to start? How about when I checked in at the counter, I asked the check in attendant to add my FF number on my ticket. They said they'll get right to it, handed me my tickets and sent me on my way. It never happened. Not a big deal, I can request the mileage post flight, but still something. Look at my tickets, that I had booked a week in advance and specifically reserved an aisle seat. My ticket says "Priority Verification," whatever that means. Turns out it means you don't have a seat, and you get the worst of the worst. So what seat is the worst? How about the middle seat in a row of 5. The middle in a row of 5, on a transoceanic flight... What kind of airlines has 5 in a row? The guy next to me spent $300 for his ticket, I spent $1200, for the same flight, and this is the kind of seat I get? The plane felt like it was straight out of the 90's, carpeted center walls, old seats, tiny tv's. Overall, a plane that felt had not been updated in decades. Took 20 minutes for a flight attendant to respond to the flight attendant sign. This wasn't during beverage or food service, just a normal time at cruising altitude. They also don't have eye masks. Every other transoceanic flight I've been on has them provided in the seat pocket, American Airlines doesn't even have them on the plane! Economy class has no USB or power outlets, the in flight entertainment is about a 5" screen in probably 260p resolution. Decent selection of movies, but you have to join the movie in progress or wait approx 10 minutes for the next movie to start. Legroom was okay unless you had one of the entertainment boxes in your way, then that takes up 30% of your space. Some of the tray tables do not have cup holders, on the top, bottom, or anywhere on it. Also my table was tilted, so every time I put a cup on it, it slid right off. Seems like a minor complaint, but eating dinner and fighting a sliding cup the whole time is a pain. Dinner and breakfast tasted decent, but you can tell American is cheap on the food. Most airlines will give something like a main course, a bread roll, fruit cup/salad, juice, small dessert. American gives you the main course and a fruit cup and that is all. Crappy utensils too. Overall, if I had paid maybe $200 for the flight, I wouldn't have any room to complain, but because American holds the government carrier contract for FY17, I had to fly on them at exorbitant cost, and would never recommend them to anyone."

Cons: "I bought Japan Air but it was American air.. I'm not buy tickets any more!!"

Pros: "It was a very peaceful flight. The crew was extremely professional, and courteous, one of the members went out of her way, and frankly it was the kindest flight attendant has been to me in a while."
Cons: "The typical complaint you would hear regarding airplane food. Though, it does not warrant a true complaint of the flight."

Cons: "Taking away headphones 40 mins prior to landing is ridiculous. AA needs to abandon Bose or figure out a better way."

Pros: "Pleasant, uneventful flights."
Cons: "No complaints."

Pros: "Service was fantastic everyone so friendly."
Cons: "Nothing. It was fantastic!"

Pros: "the flight from JKT to Tokyo to Newark was good, entertainment was good, food was good, crew was good."
Cons: "THE flight from Newark to Montreal was HORRIBLE! the flight was delayed and when we boarded, we were stranded on the taxiways for 2,5 hours. After 20 hours of flying, and you know your last flight was just another hour, I ended up arriving Montreal at 12.30 AM when it should've been 9 PM"

Pros: "Everything"

Pros: "Great service, quick and easy!"

Pros: "Premier access makes a big difference in service!"
Cons: "Nothing"

Cons: "Staff accomodating wheelchairs people is not really pleasant manner."

Pros: "Attendants only came by 3 times. Once with food right away. The twice more with water right at the end. Would have preferred more attention."

Cons: "everything"

Pros: "Not much"
Cons: "The food not fit for human consumption"

Cons: "See above."

Pros: "Movies galore. Pleasant attendants."
Cons: "Crying babies"

Pros: "No problems to deal with"
Cons: "Nothing"

Pros: "The food"
Cons: "Pay for headphones"

Pros: "It arrived ahead of schedule"
Cons: "The food are not appealing no salads & ran out of choices, eating something that we don't want to"

Pros: "None"
Cons: "The food was so poor I never had such a tasteless food"

Cons: "It took 35+ mins for bags to be unloaded in claim area. And I was 1st class!"

Pros: "Staff was ind and friendly. Generous"
Cons: "Wish there was better food. It was okay."

Cons: "Plane as dirty and dislike direct tv"

Pros: "I like how orderly and quick the boarding process was."

Cons: "One of the flight attendants was rude!"

Pros: "Good price"
Cons: "Stink in the plane"

Cons: "Reputation of United makes you expect bad service"

Pros: "The flight attendants were wonderful."
Cons: "The food was so so - I left very hungry (which is not so good for a diabetic). One of the toilets overflowed and soaked the carpeting by the bathrooms. There was an out of order sign on the door - but no sign indicating the rug was soaked. I left my shoes by my seat - had to throw my socks away. Movies & entertainment was mediocre."

Cons: "It was united airlines not ana airlines"

Cons: "Way overcharge for 3rd bag -$150 for single relatively small bag!"

Pros: "Comfortable"

Pros: "Overall it was a fairly comfortable experience."
Cons: "The United WiFi was not working on my device. I could not connect."

Cons: "Getting bags checked was a nightmare in Bozeman with United. Way understaffed behind the counter. This is a typical problem in Bozeman at Peaks."

Pros: "Polaris"
Cons: "Nothing"

Pros: "It is like going to the dentist, long, boring, uneventful. That is good. Eventful flights are scary"
Cons: "Couldn't select my seats ahead of time."

Cons: "I thought it was ANA but it was United."

Pros: "The services"

Pros: "great service from flight attendant Angela and Asian crew."

Pros: "Boa 're ding good"
Cons: "Lights on in plane all time american keeps lights dim so people rest"

Pros: "The seating seemed a bit more spacious~very much appreciated!"
Cons: "Nothing"

Cons: "Food was not good"

Pros: "They were nice. Speak different languages to cover travelers all over the world. But food wasn't that great."

Pros: "On time. Comfortable"

Pros: "Good solid trip. No issues and went smooth. Your team Was good both ways."

Pros: "I liked the power outlets that were available, as well as the USB! I have trouble sleeping on flights, but the great options for the in flight entertainment made it more than bearable. I will always choose to fly United now."

Pros: "Warm friendly competent staff."

Cons: "IT system outtage, grounded all domestic flights"

Pros: "Ticket price"
Cons: "Long layover"

Cons: "Hard to sleep, turbulence"

Pros: "On time"

Cons: "delayed for typhoon then delayed another day because air traffic control delayed my connector"

Cons: "It was a very unpleasant experience overall."

Pros: "Crew was great."
Cons: "Unfortantely their was a mechanical problem that delayed the flight. I understand that failures occur, but only having one mechanic available to work this problem is not good. What happend to the two person concept when working on critical aircraft systems? Pretty hard landing at Chicago."

Cons: "One of the stewardesses had a terrible attitude. She was rude to people and rolling her eyes at them. She also seemed to be rude to her fellow co workers."

Read more about Japan Airlines
COVID-19 information

Safety measures for airlines flying from Montana to Tokyo Narita Airport

Airlines flying from Montana to Tokyo Narita Airport have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Montana to Tokyo Narita Airport

Mandatory masks

Masks required on board, masks provided on flights from Montana to Tokyo Narita Airport

Social distancing seating

Middle seats unavailable to book on flights from Montana to Tokyo Narita Airport

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Montana to Tokyo Narita Airport

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