Daily cleaning, installation of cabin HEPA filters on flights from Monterrey to Mazatlán
VivaAerobus has waived its change and cancellation fees on flights from Monterrey to Mazatlán. Confirm policy on booking site.
A direct flight to Mazatlán will take on average 1h 30m to travel the 427 miles flying distance from Monterrey.
There's usually 1 direct flight each day leaving Monterrey in the direction of Mazatlán, for a total of 7 flights weekly.
A passport is not required to fly from Monterrey to Mazatlán.
Monterrey airport is called Monterrey Gen Mariano Escobedo and the only airport in Mazatlán is Mazatlán Gen Rafael Buelna.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Monterrey to Mazatlán.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Mazatlán from Monterrey is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Mazatlán with an airline and back to Monterrey with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Mazatlán from Monterrey up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "I had no one sitting next to me , which was great because of social distancing. Staff where friendly."
Cons: "Having somewhere to charge my phone"
Cons: "We had to buy an extra seat because there wasn't enough passengers that showed up so the flight was going to be cancelled. An extra 3000 pesos after a very stressful wait."
Pros: "The crew was very friendly and kind"
Cons: "It took forever to get on the plane, and there was nobody at the gate for us to ask when we were going to start boarding. The website didn't have any information either. Since this is a smaller plane, it's prone to turbulence so it was very bumpy as we approached Mexico City"
Pros: "We could have drinks and snacks without purchasing them. And the crew is nice"
Cons: "Boarding was delayed and nobody said anything regarding the delay. There was no one in the counter and that was frustrating"
Cons: "Delayed flight by two hours and lost bag. Definitely avoid Aeromar"
Pros: "Free beer, popcorn"
Cons: "We were bumped to a later flight because Aeromar overbooked the flight. There was no compensation for the inconvenience. Also the flight we were put on was 45min late leaving. The crew seemed to be wasting a lot time loading luggage on to the aircraft"
Cons: "Everything was good"
Cons: "Professional and on time"
Pros: "On time departure. Kind crew!"
Cons: "Requested an earlier flight since we arrived at airport early. We were told we would have to pay almost 7000 Mxpesos for penalties!!! Crazy! Same airline only 2 hours earlier.. Why??!!"
Pros: "My flight from Guadalara got deleyed and i couldn't get on time into Mexico city"
Pros: "Pretty good flight overall."
Cons: "Better snacks/ entertainment."
Cons: "We didn't get assigned seats as the system was not available so we ended up getting the boarding passes at the gate. However it was very chaotic as a lot of people were in the same situation. Then it was announced that the flight was delayed for another 90 minutes."
Cons: "Over 1 hour delay and 2 gate changes with no communication! Baggage claim was as far from entry to terminal as possible."
Cons: "More clear signs and instructions for boarding."
Pros: "Very clean and great service!!"
Pros: "Aeromar is a very competent regional"
Cons: "leaving Puerto Escondido"
Pros: "It’s my first flight with a plane using both helix and turbo engine. It gives you a nice safety sensation. Good flight."
Cons: "They put us on waiting line for landing, which is not the fault of the airline, of course."
Pros: "The flight attendants were very professional and the flight was very comfortable as well."
Cons: "I received a confirmation number but when I got to the airport , the ticket wasn’t booked. I’m not sure what happened. I see it was in my credit card. This was a bad service."
Cons: "Put me in hould to bord more than 2 hours"
Pros: "Same as above."
Cons: "My second bag had to be paid by pound! I payed $85 us for a 14 kg lugagge for a 45 minute flight... The price for the bag was more expensive than my own flight ticket!!!"
Cons: "Reserva no respetada"
Pros: "We we're late leaving but we were OK"
Cons: "Delayed scheduled pickup"
Pros: "Personal was excellent"
Pros: "Clean, well maintained plane. Staff was pleasant and professional"
Pros: "The staff was very professional boarding from Acapulco, Morelia, and Mexico City. They are very friendly and will help you answer any questions you have."
Cons: "One flight got delayed an hour. Also picking up our luggage was a huge mess, they piled five flights together and we had to wait an hour for our stuff."
Cons: "Since we were flying on a prop plane, a new experience for me, I was a little surprised at the differences: the greater degree of bumpiness in turbulence, the sense of quicker and sharper take off and landing."
Pros: "Not much..Courteous boarding agent"
Cons: "Flight rescheduled, ...then delayed again... spent hours in airport lounge... long waits on bus to airplane ..poor snack Several items stolen from suitcase"
Pros: "Smooth flight"
Cons: "The seats are too cramped and no luggage space for a carry on with people bringing on several bags of souvenirs and use all overhead storage."
Pros: "Clean airplane. Friendly crew. I think everything was great."
Pros: "Nothing really."
Cons: "- Overbooked flight (by over 20 seats!!! WTF). - Lie after lie about what was going on. - Flight was over 4h delayed."
Pros: "Flight was late in departure and affected my later dinner schedule with my family so I️ was not too happy being late in Acapulco"
Cons: "Late departure from Mexico City"
Cons: "No updates at any time. No opportunity to buy food. No entertainment."
Cons: "Aeromar is a scam"
Cons: "The day of my trip I showed up to the airport only to discover that there was no flight. I was never notified. No representative was around and phone numbers didn't work. I had to book a last minute flight with another airline in order to get home."
Cons: "Flight was delayed. When the gateman came to tell me I requsted my bill and when that completed I saw the plane depart. It was half full and already late. They required me to pay $125 USD to take the next half empty flight. Outragiouz"
Pros: "The services"
Cons: "A little of entertainment"
Pros: "Empty plane"
Cons: "No toilet seat on the men's toilet in Puerto Escondido airport, it's been like that for months!!"
Cons: "Very little communication about flight delay and no voucher for food."
Pros: "It was a lil different but can't complain it was nice"
Cons: "It was great. The lil snacks were good"
Pros: "The plane was clean and comfortable for the 1 1/2 hour flight between Puerto Escondido and Mexico City."
Cons: "Strange turbulence right before landing - everyone on the plane was very frightened, especially considering we were very close to downtown Mexico City."
Pros: "Regular flight"
Cons: "El vuelo a retrasado por mas de 2 horas. Sin información del personal de tierra, en las pantallas del aeropuerto ni por internet. De hecho por internet aparecia a tiempo!!! En el aeropuerto de llegada no aparecia el vuelo a en pantallas. Total desinformacion."
Cons: "+1hr delayed, because of the Crew (that's what we've been told)..."
Pros: "I loved the service they are very nice to everyone"
Cons: "I got lost in the terminal and didnt know where to go for a while had to ask directions didnt want to miss the other flight"
Cons: "I was bumped off of my flight due to overbooking with no compensation!"
Pros: "Very efficient!"
Pros: "Much better than what I anticipated. A very underrated airline!!"
Pros: "Aeromexico Boeing 737s are great. No complaints here."
Pros: "Very nice crew"
Cons: "Limited alcohol"
Cons: "The puntuality"
Pros: "price and speed of embarging"
Cons: "seat confort"
Pros: "Missed it"
Cons: "Give back money"
Pros: "on time"
Cons: "AC on boarding!"
Pros: "Japanese nuts were interesting. Great stewardess."
Cons: "Some entertainment."
Cons: "Not every flight has internet access"
Cons: "Temperature in cabin whille boarding was ridiculously hot . They didn’t turn the ac on until we took off. Very uncomfortable"
Pros: "Excellent flight. Aeromexico is great"
Pros: "Everything was great"
Cons: "Everything was great. Love Aeromexico"
Pros: "Staff was nice"
Pros: "Food was great"
Cons: "Onboard entertainment"
Cons: "Entertainment system stopped working 1/3 of the way into the 4 hr flight. Gate personnel at LAX were not ready for our arrival and it took an exceedingly long time to deplane. Initial beverage service was slow - didn't begin until 30-40 minutes after take off"
Cons: "So late all the time"
Pros: "we arrived"
Cons: "lost bags - when they arrived the next day, told us we need to go all the way to the airport or pay $25.00 USD to a taxi to bring them to us. When we went to pick up the bags, one (both bags were brand new for this trip) was virtually destroyed, with multiple tears and rips - damage on each of the 6 sides of the bag. The Aeromexico woman insisted they have no liability and refused our claim for the damaged bag. Extremely poor service."
Cons: "I did not like that I was assigned a seat at the back bulkhead when there were several empty seats available)"
Cons: "The flight attendants they have attitude really bad I think u guys should check your employees."
Cons: "2.5 HOURS DELAYED"
Pros: "Aeroméxico has the best in flight service aboard of any airline today!"
Pros: "vuelo sin demoras"
Pros: "No puedo creer que estuviéramos 15 minutos esperando al personal de tierra para que. Nos abrieran la puerta . No es la primera vez que me ocurre ."
Pros: "Brand new plane"
Pros: "One of the meal options was vegetarian. When I asked the flight attendant about it (I’d forgotten to request a veggie meal) they mentioned there was an extra vegetarian meal and got me that instead, which was even cooler."
Cons: "My screen didn’t work / worked erratically. Luckily there was nobody in the middle seat next to me and I could use that one."
Cons: "Flight was delayed"
Pros: "Everything ran smoothly."
Cons: "The food could have been better but it wasn't horrible!"
Pros: "Soft flight"
Cons: "Little bit of turbulence for wheather conditions"
Cons: "No food, no entertainment"
Pros: "Not much"
Cons: "Korean translation sucked. Also food was bad."
Pros: "Thank you my flight was great the airline took tine to make changes to make my flight less stressfull"
Cons: "Nothing I disliked."
Cons: "Delayed as usual, 1 hour flight tend to be 2 hours in the airplane. Turbulence"
Cons: "Too many gate changes. They changes gates atleast four times for each flight. And long wait(more than an hour for each flight) at the boarding queue.Even the business class seats were very dirty. No vegetarian food. The TV remote did not work. And there were only 4 movies in the entertainment section and nothing else. No TV series or any other videos. The crew was courteous. That was the only good thing about the flight. Highly disappointed."
Cons: "Aeromexico is the worst airline I have ever flown including many throughout Latin America, Africa and other developing regions of the world. Our first flight was delayed an hour not because of weather or maintenance, etc. Just because “our planes always late” as the person at the gate put it. Because of he delay, we missed our connection and we have been delayed 24 hours. Horrible."
Pros: "They were friendly and professional"
Cons: "hablo Espanol no bien"
Pros: "Food and drink offerings, the staff were professsional and courteous."
Cons: "TSA was a disaster, which is no reflection on this carrier but that experience tainted the trip. The plane seating was not comfortable. The entertainment offering was dated and deficient. The food option was sandwich or no sandwich."
Cons: "Realmente mal servicio a cliente la aerolinea solo quiere sacar ventaja y cobrar de mas por el transporte de tu equipaje"
Cons: "Aeromexico truly is the worst airline on the planet. I travel all the time and I am the type of person who never complains. Six months ago when I came to Mexico and my daughter’s fiancé died of a heart attack they gave me the worst service of my life. And now again today they’re completely 100% at fault for me missing my flight. I was seven hours at the airport waiting for the flight and they didn’t post it on the boards. They never put a gate up. Other people also missed the flight. They offered no compensation, they wouldn’t pay for a hotel or a shuttle, absolutely reprehensible. Do not do business with this company"
Pros: "I love there service"
Pros: "Thr dervicr"
Cons: "I have to pay $60. Dollars"
Cons: "This was the last time we trust kayak"
Pros: "Provide a service of excellence when the delay is so great because people are upset and should mitigate the anger."
Cons: "Why leave first flights that originally departed 1 hour or two later"
Pros: "Flight was only minorly detailed (this is a major plus for Aeromexico, which is ALWAYS late)."
Cons: "Flight was minorly delayed"
Pros: "Aeromexico on board service is much better than other Montreal-Mexico flights. You eat, you drink, and you get the feeling that the crew actually cares about your well-being ! Oh and the flight is most often on time..."
Cons: "Checking-in online, getting a seat on the plane before getting to the airport, has been quite quite complicated for me, many times."
Pros: "Tv, left and were on time to destination."
Cons: "Flights did not have gate number assigned until 1 hour before. In Lima we could not get ticket via kiosk. We waited until three hours before to get tickets at the counter. One hour of the time waiting was a team meeting of employees in front of the ticket stand while the line grew to 60-70 people. None of the employees acknowledged the line until they were done."
Pros: "If you have not had the chance to flight in this plan, you have to, it offers more space between seats, and the comfort is in another level. Plenty of choices in entertainment about 20+ movies to choose. Food and service were great."
Cons: "Landing was not the best but considering it was windy, it is acceptable."
Pros: "Once again I expected to had at least in this flight a decent meal on board cause I was starving, I overpay this flight from Houston to Guatemala City it was a last minute ticket, so at least I expected to have a good meal instead of snacks, peanuts and a small drink. The space within seats was really small, I got bad luck to be trapped between to guys, so the flight was really uncomfortable to be a 2 hours flight, they overbooked the flight from Monterrey to Mexico City in order to make more profit, really hot and humid inside, really old plane, just enough to achieve the goal which is transport people from A to B no matter what just bring it here."
Cons: "The space within seats was really small, I got bad luck to be trapped between to guys, so the flight was really uncomfortable to be a 2 hours flight, they overbooked the flight from Monterrey to Mexico City in order to make more profit, really hot and humid inside, really old plane, just enough to achieve the goal which is transport people from A to B no matter what just bring it here."
Pros: "Restroom was clean"
Cons: "I was seated in the last row of seats in the plane in the aisle side. Passengers annoyed me while making the line to access the restroom. And a flight attendant kept complaining in a bad mood about the line in the bathroom. All these factors made my trip not to be the perfect experience I always have with Aeromexico."
"More need for sanitary"
Pros: "Plane loaded quickly in part because they don’t use boarding groups and because they strictly enforced carryon bag and size limits. Those with carryons approaching size limits were checked separately while others continued to board."
Cons: "No complimentary snack and beverage service."
Pros: "Seat super uncomfortable and no leg room"
Cons: "The airplane just seem dirty and disgusting"
Pros: "The flight was 15 min earlier great"
Cons: "The food if it’s COVID restricted food sud not be serve"
Pros: "The crew was friendly"
Cons: "The cost of baggage for this airline is insane"
Cons: "To: VivaAerobus Airlines I requested a mobility chair and was denied, however they did get a chair for my grandma at the airport. I was told by my grandma that there was a portion of the walk to the gate that she had to walk, she made it, but she got tired. This is not professional at all."
Pros: "Crew, new plane"
Cons: "No way to get a refund, which seems crazy in light of the COVID-19 situation."
Cons: "Seat confort, space"
Pros: "The crew was amazing seats very comfortable!"
Cons: "The flight was fine the way it was."
Cons: "Waiting time"
Pros: "We got VIP Boarding without choosing in advance."
Cons: "Very little legroom, seats were not reclinable at all, not a single snack included. Cheap."
Cons: "Terrible turbulence and very uncomfortable seats"
Cons: "These guys are doing well!!!"
Cons: "Seat space"
Cons: "Make the luggage policy and fees more clear, they charged me 50$ for no good reason. Smallest seats I've ever had in my life."
Pros: "Airplane was clean, crew was attentive and made for a peaceful ride."
Pros: "They gave me a free checked bag! When I took out my credit card to pay for it, he said "No, es un regalo (gift)." How nice for a budget airlines!! May have been due to the holidays, but Volaris just charged me MORE for a bag during the holidays. We boarded on time and landed early. Our baggage came fairly quickly as well. Those are important things to me (especially if I have to catch a bus or a connecting flight) I'll definitely use Viva Aerobus again!!"
Cons: "The seats were pretty cramped, especially if you're tall. But that's to be expected. What I thought they could've done (and this goes for all the cheapo airlines) was at least offer us a cup of water. I mean, come on!"
Pros: "I liked that they got me to my destination alive."
Cons: "The seats, being on time, docking at the right terminal so we didn’t have to bus to another terminal to go through customs, the food, the check in process... everything was sub par. For a thousand dollar ticket, I’ll never fly Volaris or Viva Aerobús again."
Pros: "Flight itself."
Cons: "Boarding an off boarding"
Cons: "Viva aerobus takes advantage of its passengers by charging last minutes for non-sense things"
Cons: "Customer service"
Cons: "Mex AirPort ,"
Cons: "The flight was over 6 hrs late I arrived in the middle of the night... Never again!!"
Cons: "Double assigned seat, crew was poor in communication and never explained or apologized."
Pros: "Worst customer service I have ever been subject too"
Cons: "Kept us 50 mins on tarmac without any explication"
Pros: "The crew was excellent. Leg space was not good. There was very little space for me to get situated."
Cons: "Just the space between the rows of seats."
Pros: "Nothing They did not let me board the flight they closed and they did not reimburse me or help me in anything that bad experience"
Cons: "the staff has no idea of their work or their routes the truth and are arrogant"
Cons: "There's litteraly no leg space between seats."
Pros: "It was impossible to speak to anyone before the 24 hour cancellation period ends."
Cons: "Have people try to help instead just telling them to call later or call the airline"
Cons: "This airline is always delayed. The seats are too small"
Pros: "I thought that the plane was very clean and the crew was amazing!"
Cons: "The overall experience was great. The only thing that I would have loved was if they had WiFI."
Cons: "They canceled my flight"
Pros: "This is a cheap ticket."
Cons: "They tried to charge me for carry on luggage even though I was under weight and under size. They aggressively tried to take my carryon and told me I had to pay 41$ per bag or I could not get on plane. Only when I asked for a manager and found someone to interpret for me and show with a measuring tape and we did they allow me on... total scam - the gate attendant conned at least 15 people before us that had smaller bags that they had to pay (very aggressively in Spanish and many passengers did not speak Spanish so gave in and payed just to get on flight). Once on the flight- you can adjust your seat which for me wasn’t a big deal at 5’1” but any taller would be an issue. You pay for even water on this flight."
Cons: "Delays are understandable but the messaging was the problem, staff created chaos by handing out limited incorrect information. This Encouraged passengers to overcrowd the information booths. Plus a two hour wait on the tarmac,horrible!!"
Pros: "ok time , good plane"
Cons: "you could AT LEAST offer a bottle of waterFREE!!!"
Cons: "Departure ñate without information"
Cons: "Paid for infant in seat not in lap and we had to hold the baby as they refused to give us a seat"
Pros: "The flight on time and the airplane new"
Cons: "The people on caunter very"
Pros: "We got to the airport and the lady that helped us add an extra bag was amazing trying her hardest to make it the cheesesteak possible. She weighed and re weighed our bags until we had the cheapest option. We ended up having to pay for 1bag upgrade (2-55lbs) that was 75$ Then the flight it’s self the flight attendants were every nice and tried to wander any questions I had. Chips were stale. Comfort of the flight was no worse than any other flight I’ve been on."
Cons: "I will not book with kiwi.com EVER again because they messed up my baggage. I originally wanted 3-55lb bags but bought 5-33lb bags when I enquirer about upgrading to 3-55lb bags they ended up miss understanding my wishes and took away 2bags and I still only had 33lbs per bag... by then it was to close to the date we were leaving so they couldn’t fix it and I was told I wasn’t going to get a refund... and that I would have to buy my baggage upgrade at the airport. I could try but it wasn’t likely."
Pros: "Everyone was nice"
Cons: "Didn’t like i wasnt told i was going to sit separate from my husband and son"
Pros: "Take me to Mx faster than a bus"
Cons: "10 minutes of delay when we take off, then 20 min of delay for parking in CdMx Viva aerobus charge me with 500 mxp for bring two backpacks heavier than 10kgs"
Cons: "They never told us the flight would be delayed. I only found out by chance! Poor communication between airline and airport."
Pros: "Fast check in"
Cons: "The seat doesn't move back."
Pros: "It arrived"
Cons: "No email to check in, unclear website, forced to pay 8 dollars to check online because I hadnt been assigned a seat and only options were exit row, had to pay 30 dollars to board because they never made the carry on allowance clear and my bag was 2 k over. Would not recommend."
Pros: "Muy puntual ; atento el personal"
Cons: "Todo me gustó"
Cons: "3 hour delay, messed up my schedule"
Cons: "Not enough leg room"
Airlines flying from Monterrey to Mazatlán have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Monterrey to Mazatlán
Masks required on board, masks provided on flights from Monterrey to Mazatlán
Social distancing seating
Middle seats unavailable to book on flights from Monterrey to Mazatlán
Testing for antibodies, testing for symptoms for flights from Monterrey to Mazatlán
Waiving of change fees. Search flexible flights from Monterrey to Mazatlán
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