|Avg. Flight Duration||9h 40m|
|Flights Arrive in||Athens Eleftherios V.|
|Flights Depart from||Montreal Pierre Elliott Trudeau Intl|
|Airlines||Air Transat, Austrian Airlines, Lufthansa, Air Canada, Air France, Delta, SWISS, KLM, Finnair, American Airlines, British Airways, Iberia, Brussels Airlines, Royal Air Maroc, Turkish Airlines|
Pros: Nice flying, nice crew, nice jet
Cons: Luggage took an hour to get out... unacceptable
Pros: Crew was good
Cons: Couldn’t fit my carry on in their plane so I was forced to check it, plane was very cold, very little to no leg room
Pros: Contrary to some reviews, I had an excellent experience with Air Transat. I would highly recommend.
Cons: Thought they were a well oiled machine.
Cons: huge delay
Pros: Boarding went smoothly. It was nice that the crew was overheard offering the emergency seating to passengers with very long legs. And to be honest, our flight into Orlando was fantastic. It was just our flight back to Toronto that we had problems with.
Cons: Plane smelled. Seats were way too close together. No leg room at all. Also, I know it wasn't air transat 's fault but there was a toddler behind me kicking my seat for three hours. I am also irritated that we had to bring both our passports and our nexus passes because air transat won't take nexus.
Pros: Good entertainment choices.
Cons: Seat could be more comfortable
Pros: Short flight
Cons: Complete experience and issue, resolution
Pros: Comfortable seat.
Cons: Quality of red wine
Pros: Loved the food and drink service.
Cons: Did not like how far back the seat in front of me went. Causes a cramped ride.
Pros: ,Crew was amazing, took extra care of passengers.Very polite and friendly.
Pros: crew onboard and food/entertaiment.
Cons: could do without the delays. transit time was reduced to less than an hour in Frankfurt because flight to Frankfurt was delayed by 45 mins. it is becoming very stressful to transit in FRA every time.
Pros: Really cheerful and friendly crew.
Cons: They changed my seat just before boarding. Front lavatories are not usable by passengers behind the curtain.
Cons: All great
Pros: We didn’t crash.
Cons: We continue not to crash.
Cons: I didn't like the food at all, and couldn't complete it.
Pros: Air crew was nice. Pilot nice too.
Cons: Old plane. Smaller seat size than comparable airlines. Terrible food: a slice of oily cske, served in a plastic sleeve, must be the new low for an international breakfast...no individual tvs on the sets....hello, step into the 21st century.... And the selection available via your iPad or laptop and their wifi was small, and old...we had paid to upgrade our economy tickets to the next level, and we expected more...the size of the upgraded seats was not great and there wa no foot rest to put your feet on, which is a significant help to someone who flies so many hours and can assist with circulation....
Pros: Air Canada is consistently a great overall experience.
Cons: The food is terrible. It's the worst of any airline I've ever taken.
Cons: Tell customers beforehand that they need to download the AirCanada app to use wifi. One is unable to download the app in flight, and so we are without internet the entire time. I can't believe on this super long distance flight we didn't have TVs to watch anything. I had one on my first and shorter flight, but not the actual international flight portion? What the hell?
Pros: The crew was pleasant and boarding efficient I lucked out with first class
Cons: Excelente aerolínea
Pros: The cue lines per zone are a brilliant idea!
Pros: The cue lines per zone are the most brilliant idea!
Cons: After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time.
Cons: Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags.
Cons: Todo excelente!!!gracias!!!
Cons: Slow WiFi
Cons: There was a lot of turbulence and people screaming in fear, it always makes me feel better when the crew says something reassuring to make people less anxious.
Cons: Issues with connecting flights so had to sit in different place, seat was broken
Pros: individual TVs
Cons: it would be great if you could not use all those one-use plastic cups. waste is a real issue in the US and the solution is using re-usable items like washable cups. Unboarding was a nightmare and it started to get really hot waiting to get off.
Cons: We had a huge delay
Pros: Crew good
Cons: Baggage small bag forced to check
Cons: A little more leg room would be great
Cons: My parents needed special assistance for boarding and changing flights in Zürich and SWISS was just phenomenal. Thank you very muc
Pros: the CREW WAS FRIENDLY AND CELEBRATING EASTER WITH THE GUESTS
Cons: THE FOOD WAS ADEQUATE, GIVEN THAT WE WERE ON AN AIRPLANE
Pros: Crew was fantastic, seats and entertainment was great. Very good food choices.
Cons: Everything was very good.
Pros: Nice attention and good food. Plane and seats are confortable
Cons: There was no wifi on flight
Pros: Everything was smooth and effortless.
Cons: Can’t think of anything.
Cons: They left my bag off the plane. Ridiculous.
Cons: Very long delay, got bumped for a flight the next day. Horrible experience
Pros: I liked the window seat.
Cons: They didn’t talk much about the landing card.
Pros: Was on time! Not croweded!
Cons: Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00.
Pros: Environmentally mindful with some packaging
Cons: There were no menu options for vegetarians on either meal. Several screens were not working, despite multiple reboot attempts.
Pros: The attendant for my area was amazing. I was in the back of the plane and he was friendly. He helped me look for my power cord. He is an outstanding member of your team!
Cons: Nope, this was a great flight!
Pros: The entertainment and crew in flight(not the ticket crew)
Cons: First of all, We were delayed 5 hours, I did not know finnair was operated by American Airlines(I wouldn’t never bought this thickets) we so many issues with AA in the past that we refused to fly with them, on top of all this they were trying to split us up(2 times) I bought 2 ticket for a reason...
Pros: this flight was canceled!
Cons: going through customs at the airport until barcelona takes in inordinate amount of time.
Pros: No entertainment system only for those who are vested with AA and using their app
Cons: A modern plane not old A320 without entertainment system
Cons: It was good
Cons: I asked and confirmed twice on two separate phone calls that we would need a wheel chair assistance and they assured that it s notified on her ticket .. and still nothing was there for her .. she went by herself in London to the information desk asking for the wheel chair and in Lax no one even met
Pros: Crew was amazing. Food was amazing too!
Cons: Delay time.
Cons: It started over an hour late and they lost my luggage
Pros: Crew was great and friendly. Seats were fairly comfortable.
Cons: Our entire row's entertainment screens did not work and the attendants said (3 times) that they would reset our screens, but did not.
Pros: What I liked was smooth flight. And the fleece blanket.
Cons: Crew was not even visible in all that time. No water offered, no concern for passenger comfort. Food was skimpy and packaged, no clues what we were eating. Seats were tiniest and least comfortable ever! Difficult to get up from and get out from window seat.
Pros: Dreamliner is great. So we’re the crew
Cons: Please serve water at the very least.
Cons: The seat was very uncomfortable. There were only two beverage services, at meal times, and the water pours were maybe 4oz. After 8 hours, I was pretty thirsty.
Pros: Iberia cancelled my incoming flight to Madrid and put me on an earlier one, but refused to let me on the earlier flight to Bilboa, which made a long waiting time!
Cons: The attention to the passengers by the flight attendants. This applies only to one attendant that was not very helpful
Pros: Efficient and very nice crew
Cons: 90 minutes delay for departure from Brussels to Washington...
Cons: Delayed. Crew seemed pretty annoyed to have people aboard. Will avoid next time.
Cons: I am handicap, I travel with a scooter. We let them know months in advance and still they did not plan or assist. My scooter was not brought up in Brussels or DC, I refused to leave the plane in DC until they finally brought it to plane. They sat me in row 38...I can only walk a few feet so the airline failed in every aspect...epuc fail. I will never fly Brussels airlines again.
Pros: The food was okay but thats the best thing I can say.
Cons: There was someone that pooped themselves, another that threw up, and the flight attendants were so rude. They kept spraying stuff in the air and even those of us sitting, so much in fact I had an asthma attack and had to use my inhaler. When I told the attendant, she said "theres nothing I can do," and kept spraying the air with this awful spray. The flight harmful to my health, exhausting, and uncomfortable. BEWARE OF THIS AIRLINE! I would have preferred not gone on my trip then fly this airline!
Pros: Great service, food and entertainment.
Pros: New plane and good pilot - smooth take off/landing
Cons: Delayed departure, long boarding process, and unfortunately my entertainment system was not working
Pros: Crew was nice.
Cons: An hour late departing London, which caused our bags not to make our connecting flight to Agadir. We had to make a trip to the airport to pick it up the following afternoon.
Pros: I was terrified after reading reviews for Royal Moroc Air. Every aspect of the flight went well. Baggage check in was smooth. Boarding the flight was the same. The plane was new, clean and spacious. The crew were courteous and professional. My bag was waiting when I arrived to baggage claim.
Cons: Thankfully, nothing bad to report.
Pros: The on flight entertainment was okay. But the headphone jack was faulty.
Cons: It took us about 2 hours since we landed to finally get a hotel for our 13-hour layover. Then the attendant left outside to figure out transportation to the hotel which was an hour away from the airport. The hotel was filthy to the point that I didn't even feel like using their bathroom. Even the flight attendants we're horrible, they never responded to the ask for assistance indicator. I had to get up to get their attention. Never flying this airline again.
Cons: The business class seats were not comfortable. The volume on my tv was not working . Food was dry and bland. The dressing to the salad was so thick it didn’t come out of the bottle .
Pros: Crew was good
Cons: Couldn’t fit my carry on in their plane so I was forced to check it, plane was very cold, very little to no leg room
Pros: Good Service
Cons: Seats can be a little more spacious
Pros: There was an empty seat next to mine so could stretch my legs...
Cons: Late departure, late arrival... Had to use a ptv which took forever. Had to run for connection flight.
Pros: the entertainment and ease
Cons: the noise
Pros: We enjoyed flying out of FLL instead of MIA and the time of the flight.
Cons: Our stroller wasn’t delivered to us at the gate at arrival. Even though we left it at the door of the plane when we got in the plane. We addressed the issue with 3 staff members and the answer was that “we “ failed to requests it. This was a first for me!
Pros: Clean modern plane. Nice crew.
Cons: Seats were far too narrow. Couldn't sit back without overlapping shoulders.
Pros: I took the upgrade seat space was great and all the extras was amazing The next flight will be on Air transit Great job
Pros: Boarding was almost on time. Crew was good.
Cons: Why did I pay additional $200 dollars to check 1 bag? $70 Canadian there, $50 pounds back (converted to $100 on my bank app.) Ridiculous won't be flying this airline again. Food was terrible - didn't eat. The crew didn't turn off the plane lights to MCR overnight flight, didn't sleep even 1 minute.
Cons: Stroller was not at the gate. We had a connecting flight. Had to go out and check in again to collect the stroller.
Cons: Had to pay 100$ for an extra bag because I was 4kg over weight then also had to transfer my bags myself during my layover. There was no entertainment on a long haul flight from London to Toronto. And zero space on the lonhaul flight. The least space on a plane I’ve ever had and I fly almost every week. I will never fly air transat again unless absolutely necessary.
Pros: Crew was perfect, seat was great
Cons: All is well.
Cons: There was wery cold on the plane.
Pros: Crew was attentive, friendly and helpful.
Cons: Flight was cancelled because the operational issues. No information or help given. Their airport procedures and practices make it extraordinarily challenging and stressful for passengers. We’ll never fly with them again.
Pros: service on the flight was very good
Cons: the airport was very large - had attempted to get help with a phone call before flight and service was very poor.... website was a mess to work with
Pros: Everything was great. From food to entertainment was great.
Pros: Air Canada business class is superior comfort.
Pros: Wasn't able to get my seats ahead of time, but was lucky to be put in an aisle seat.
Cons: It would be very helpful if the person at the counter would remind International travelers to make sure that they get their VAT receipts stamped at the border/passport agent.
Pros: No problems on the flight. Attendants were nice.
Cons: It was unusual that we had to go through another security station when changing planes. The home made jam I transported from Paris made it through the Paris security, but was confiscated by the American security. It made my trip home upsetting.
Pros: The food was phenomenal for airplane food, the best I've had in 100s of flights! The flight was half empty, so taking over 3 seats to lie down was nice :) Very efficient boarding process at the Montreal airport, with updated wait times and fast moving line.
Pros: Very comfortable plane. All on time . Good experience.
Pros: Flight was quiet and uneventful. Kudos to the pilots.
Cons: Our flight from YEG to YYZ was delayed by over an hour. Normally this wouldn't bother us, as we did not have a chance to get flight, however, we felt we were deceived and lied to by Air Transat at the gate. Specifically, the staff at the gate indicated that our flight would be delayed "intentionally" according to airline policy, to take advantage of favourable tailwinds to get the flight to YYZ on time. This explanation maked no sense, and was unfounded from a cursory Google search. When we finally boarded an hour later, the captain on the flight indicated that the plane was actually LATE arriving to YEG from a previous flight. I'm not expecting any specific reimbursement for the inconveniences to us or our family picking us up, but we and other customers should NEVER be decieved. If the flight is late, tell us, and indicate whether connecting flights (for those that have them) will be withheld or not or to make appropriate arrangements if otherwise not possible.
Pros: It’s hard to write a review when flight was supposed to leave at 6:30 and didn’t until midnight, but due to weather. It was frustrating for all but staff and pilot kept us informed at all times so that was appreciated. There wasn’t much to do but to wait out the weather.
Cons: For the weather to be better and to have left on time - but obviously that is out of everyone’s control.
Pros: Tv on the seats
Cons: Charged for luggage, no complimentary snack.
Pros: Crew was great, seats could have been better for the fare we paid...
Cons: The food was not the meal we ordered
Pros: Loved the crew from Zurich to sf. Amazing service
Pros: Crew was amazing
Pros: Everything aside from the food and cabin atmosphere.
Cons: Food and cabin atmosphere. The cabin felt very stuffy and warm.
Pros: The inflight entertainment was great and helped to pass the time. The food was good for airline food.
Cons: The flight staff was just okay - they could have been friendlier. The seat cushions seemed old - they were comfortable enough for sitting but not comfortable to sleep.
Pros: Everything was just dandy!
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