The idea of a quick flight home after the holidays.
Flight was delayed from 10am until 4:45. Tried to call customer service to rebook on the 2 pm flight but Gina tells me she can't help me because it's less than 90 minutes since the scheduled departure. Only 1 person working the counter to rebook an entire plane and I can't call the reservations helpline?
I waited for an hour to rebook and I was third in line. Then the 2 pm flight was 30 minutes late and we had a stop over that took more time as well. I arrived in Dulles after 4:30 pm.
It's only a 3 hour drive. The old adage of if it looks to good to be true, it probably is. I should have rented a car and ended my holiday trip home without the stress.
It was my first experience with Silver, and perfectly pleasant.
They told us we could sit anywhere. I had picked my seat ahead of time for a specific reason, and I'd prefer that they had honored the seat number peoples' tickets. If it's first in line, first choice of seat, don't put seat numbers on tickets.
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