We were skipped when the snack cart passed and then the attendant said we weren’t . I am disabled and was in a row toward the back of the plane which was very difficult for me to navigate. Disabled people should not be forced to walk the plank.
Flight was delayed and then "they did not have time to load food". No snack or drink at all for 1.5 how flight. Somebody wasn't prepared.
It is usually very pleasant. Good service for the price, international flights are even better
New high end luggage ruined/zippers broken, items missing. All happened on return flight from msp to mso. Do better! Not store bought luggage but high end personalized ogio custom embroidered luggage. Total slap in the face ontop of an extra luggage fee that took me 3 hrs on chat to resolve.
I continue to be satisfied with Delta’s excellent service out of LGA. The digit id works well and gets me through security in no time. Whenever possible, I choose Delta.
This wasn't my experience with Delta. It was just the Pegasus flight. Seats were very hard. Staff was kinda rough. Not very nice. Charged me for snacks. For a 4 hour flight I would've expected more.
The flight was great. The gate location was way to far away!!!
Everything was fine except the entertainment was not working for half of the flight.
I just can’t understand why are you sell to many tickets ???? We had to wait 2 hours before 13 people from our flight take money and go to next day flight!
Boarding super slow with people allowed to linger in aisles
Quick flight. No time to stress over it. Over before it begins.
Very good, boarded and took off on time and landed early
Delayed boarding because a flight attendant couldn't find the gate...sat on the plane for over an hour at the gate because AA couldn't get one of the planes behind us to move
It was awful. My first flight was delayed and as a consequence I lost my second flight to Greensboro. I did not know what to do so I rebook myself a flight to Charlotte . It was very inconvenient I not to have anybody form corporate assisting me either from PwC or from kayak . It is a very disappointing experience that American did not wait 1 minute or told me to rebook before making the first flight
Would have thought that they would gas up plane before everyone got on board
The flights were terribly delayed and then cancelled which forced us booking another night at the hotel. Very poor management from American Airlines
One of the reasons I fly American is because the seating is more comfortable than most airlines. Even in the back of the plane.
Flight was delayed 5 hours causing me to miss my connecting flights
Flight was delayed over an hour due to flight crew issues, making difficult flight connection
Apart from changing gates and terminals yet again and almost missing my flight it was ok. Luckily American airlines was delayed once again.
